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1、ENTERPRISEIoT2022ORGANISATIONAL DRIVERSPLANSANDSUPPLIER OPPORTUNITIESEXECUTIVE SUMMARYFOREWORDWelcome to the MEF Enterprise IoT 2022 Survey.I am delighted to introduce to your this years survey.Our goalwas to gain a better understanding of enterprise interest in IoT,and to explore the key issues,bus

2、iness drivers,and technology choices that enterprises face when implementing or planning to implement an IoT solution.Inorder to achieve this goal,we surveyed a wide range of respondents from all types of businesses.We are excitedto share our findings with you and hope that they will help suppliers

3、improve their approach to enterprise IoT.In an effort to gain a better understanding of how IoT is being used or considered by businesses across the globe,senior executives from 270 organizations were surveyed.The organizations,ranged from 250 employees to largeundertakings across nine key global ma

4、rkets.A variety of topics were explored,including whether or not they arecurrently using the technology and what sectors and verticals it is most prevalent in.Cellular IoT is pervasive in sectors and verticals such as agriculture,automotive,healthcare and logistics.Weexplored a range of topics and f

5、ound that its a powerful tool for improving efficiency and productivity.Some ofthe findings confirmed our hypotheses,while others were more surprising.Technology has played an important role in the drive to implement IoT solutions,with 90%of enterprises statingthat cost saving is their number one pr

6、iority.Process improvement and prevention of fraud appear as much lowerdrivers.Some of the most important considerations when implementing an IoT solution include processing IoT dataat the edge,using digital twins and the ability to remotely manage devices.The future of connectivity is dominated by

7、4G NB-IoT,LoRaWan and Wifi.96%of companies expect IoTimplementations to grow by at least 5%.While the technologies that will dominate the landscape in the futureare still being explored,legacy technologies such as 2G and 3G will only make up 22%of organizations use.5G has the potential to play a maj

8、or role in the future,with 60%of businesses currently evaluating 5G as apotential cellular technology.However,uptake of 5G is still very low only 4%of companies have active plans touse it already.Improvements in management capability and lower power consumption are the leading 5Gfeatures that are ca

9、tching businesses attention.Surprisingly,bandwidth is not considered to be as important anattribute as initially thought.Beyond connectivity,processing data at the edge and digital twins emerge as the most importantrequirement.We asked enterprises about who they would trust for IoT solutions.In resp

10、onse,86%said that SystemIntegrators would be their top choice.Surprisingly,however,MNOs were rated lowest on the trust scale with60%of organisations saying they would choose an MNO as their trusted partner.Contrast this to 84%statingthey would trust a hyperscaler like Amazon or Google.Specialized so

11、lutions and technical support are the most important supplier qualities to enterprises whenchoosing a supplier.More importantly,there are three essential requirements of suppliers to ALL vertical sectors-Handling the project from start to finish,Integrate all elements of the solution and Provide a c

12、ost effectivesolution.There is much detail in this report and MEF is always happy to discuss the findings in more depth.Pleasecontact me with observations,feedback and questions about the survey and our IoT programme NNassia SkoulikaritiIoT Program DirMobile Ecosystem Forum is a not-for-profit globa

13、l tradebody that acts as an impartial and authoritative championfor addressing issues affecting the broadening mobileecosystem.We provide our Members with a global andcross-sector platform for networking,collaboration andadvancing industry solutions.The goal is to accelerate thegrowth of a sustainab

14、le mobile ecosystem that deliverstrusted services worldwide.Established in 2000 andheadquartered in the UK,MEFs Members are activeacross Africa,Asia,Europe,Middle East,North and LatinAmerica.MEF provides a community that offers Insight(reports,surveys,marketguidance);Interaction(events,networking,vi

15、sibility)and Impact(advocacy,code ofconducts,industry initiatives).TojointheMEF.Contact Sam if youd like to contribute an article.If you would like to explore the range of MEF Membersponsorship opportunities available at any MEF Connectsthen please contact Susan.Follow us on LinkedIn,register for th

16、e member areaand subscribe to MEFs newsletters to keep up to datewith MEF activities throughout the month.DARIO BETTICEOSUSAN FINLAYSON-SITCHDIRECTOR OF OPERATIONSJAMES WILLIAMSDIRECTOR OF PROGRAMSEWA PEPPITTGLOBAL MEMBER MANAGERSAM HILLGLOBAL COMMUNICATIONS MANAGERCAROL BENITESMEMBER&MARKETING COOR

17、DINATORGUILHERME SARTORIGLOBAL MARKETING&EVENTSMINA YAZDANIEVENTS&COMMUNICATIONSCOORDINATORMIKE ROUNDPROJECT DIRECTOR REGISTRYNIKKI BAILEYREGISTRY OPERATION MANAGERNASSIA SKOULIKARITIPROJECT DIRECTOR IoTMICHAEL BECKERPD&I Working Group ChairDANIEL MENSIADVISOR BLOCKCHAINROSS FLYNNADVISOR ABOUT MEFTH

18、EMOBILE ECOSYSTEM FORUM OFFERSMARKET DATA TO ITS MEMBERSANDTO THE INDUSTRYTO PROMOTE CONSUMER UNDERSTANDING ANDADVANCINGOF LONGTERM SUSTAINABLE PRACTICESAND BUSINESSMODELSAN EXECUTIVE SUMMARYIS AVAILABLEFOR FREETO ALLMEFMEMBERS HAVEGOTACCESS TO THEFULL REPORTANDTHE DATASETCONSUMERSURVEYS2022BACKTOCO

19、NTENTSIoTSURVEY2022SURVEYGOALSINCREASEKNOWLEDGEOFENTERPRISE IOTINKEYGEOGRAPHIESAND SEGMENTSUNDERSTAND THE KEYDRIVERSOFIOTADOPTIONANALYSEWHERE ENTERPRISESARE NOWANDTHEIRPLANSFORTHEFUTURECLARIFYENTERPRISEATTITUDES TOWARDS IOTPLATFORMS AND TECHNOLOGIESASSESSENTERPRISE VIEWS ONSUPPLIERSANDWHOTHEYTRUSTID

20、ENTIFY WHERE OPPORTUNITIESLIEONA GEOGRAPHICANDSEGMENTBASIS5 2022 Mobile EcosystemForum LtdBACKTOCONTENTSIoTSURVEY2022The report provides detailed analysis and insight into the global IoT market.It offers a specific examination of the following:6 2022 Mobile EcosystemForum LtdSURVEYSCOPEBUSINESSDRIVE

21、RSFOR IOTDEPLOYMENTSAPPETITE FOR INNOVATIONINIOTTHE NUMBER OF IOTIMPLEMENTATIONSINPROGRESS INBEING PLANNED,AND THE CONNECTIVITYTECHNOLOGY USEDANTICIPATEDIMPACTOF 5G ON IOTDEPLOYMENTSTRUSTEDIOTPARTNERSBACKTOCONTENTSIoTSURVEY2022The IoT report is based on a comprehensive online survey of 270 enterpris

22、es in 9 countries who are planning to use IoT.7 2022 Mobile EcosystemForum LtdSURVEYMETHODOLOGYGLOBALSURVEYCOVERING9 KEYCOUNTRIES-BRAZIL,FRANCE,SPAIN,GERMANY,UK,SOUTH AFRICA,INDONESIA,INDIA,USASAMPLE SEGMENTEDBY VERTICALBUSINESSAND COMPANYSIZE,25-35 RESPONDENTSPER COUNTRY,ALLPLANNING OR NOT USING IO

23、TWITHCELLULARCONNECTIVITYTARGETRESPONDENT-CTO/CHIEFDIGITAL OFFICER/HEAD OF IOT/MINUSONESMETHODOLOGYONLINE SURVEYMANAGEDBY AN AGENCY.MEFANALYSISCROSSSECTORFOCUSON COREIOTSEGMENTS AUTOMOTIVE MANUFACTURE,TRANSPORTATION,STORAGE,LOGISTICS,UTILITIESHEALTHCARE MANUFACTURING,RETAIL,AGRICULTUREBACKTOCONTENTS

24、EXECUTIVESUMMARYKEYFINDINGSONIoTBUSINESSDRIVERS1234590%of enterprises state that using technologyfor cost savingisthe most important driverinIoTuptake8 2022 Mobile EcosystemForum LtdAround87%of enterprisessee the cloud security and the shipping with default passwords as the most important IoTsecurit

25、ychallengeIoTplanninghas beencompletelychanged byCOVIDwithover55%of organisations sayingthat it hascompletelyorsignificantlychangedtheirbusinessProcessing IoT data at the edge and using digital twins represent the keyrequirements from enterprisesbeyondconnectivityWhile10%of companiesgloballyfelt the

26、y were expertinnovators,only2%are completelycomfortable with new innovativesolutionsBACKTOCONTENTSEXECUTIVESUMMARYBUSINESSADVANTAGEDRIVERSIoTUPTAKEThe deployment of IoT solutions can offer a variety of benefits to businesses.One of the mostimportant reasons for this is that IoT technology can be use

27、d to make cost savings.Additionally,takingadvantage of IoT technology can help companies respond to pressure from competitors andaccelerate their digital transformation process.The customer experience is an important factor in the success of any business,and many companiesare trying to improve their

28、 workflow and information flows in order to provide a better customerexperience,through their digital transformation undertakings.Increasing security,preventing fraud,and improving process and efficiency are all important in theirown right,but they are lower on the list of priorities for many busine

29、sses.9 2022 Mobile EcosystemForum Ltd1=notat allimportant,10=very important5.647.337.357.647.687.747.778.468.648.648.89012345678910Process Improvement and EfficiencyPrevention of fraudIncreased securityUsing technology for business advantageImproved customer experienceEnhance customer experience and

30、 real timecustomer insightsImproved information flowsKey to WorkflowDigital TransformationPressure from competitorsCost SavingIMPORTANCE OF IoT DEPLOYMENTS DRIVERSBACKTOCONTENTSEXECUTIVESUMMARYSECURITYAND OVER-THE-AIRUPGRADES ARE KEYIoTNEEDSMany factors are considered important or very important to

31、an organization whenimplementing an IoT solution.By understanding these factors,it is possible toprioritize the needs of the enterprise and develop a plan for implementation.Some of the most important considerations when implementing an IoT solutioninclude:processing IoT data at the edge,using digit

32、al twins and the ability toremotely manage devices.At the other end of the scale,we can see that having a secure end-to-end IoT solutionis seen as least important overall,along with IoT analytics to harvest,analyse andmanage data.10 2022 Mobile EcosystemForum Ltd1=not at all important,10=veryimporta

33、nt5.67.37.347.437.627.747.838.338.398.598.8012345678910Having a secure end-to-end IoT SolutionIoT analytics to harvest,analyse and managedataZero touch onboarding and autoconfigurationPlug and use devices from the manufacturerOver the air upgradesManaged services/professional services andsupportIden

34、tifiying devices and allowing them toaccess the networkCloud connectivity and integrationAbility to remotely manage devicesUsing digital twins in our deploymentsProcessing IoT data at the edgeWHAT ARE YOUR IoT NEEDS BEYOND CONNECTIVITY?BACKTOCONTENTSEXECUTIVESUMMARYALLSECTORSPROFESSAGOODLEVELOFIoT K

35、NOWLEDGE27%of companies in Smart Cities&Intelligent Buildings see themselves as expert innovators,while only 2%of companies in non-automotive transportation believe they have the expertisequired for IoT deployments.The majority of companies surveyed see themselves as reasonably advanced in theirknow

36、ledge of IoT.None admitted to having a low level of knowledge.11 2022 Mobile EcosystemForum Ltd41%51%38%30%35%45%42%47%40%48%47%49%63%44%52%47%47%33%11%2%14%7%21%3%11%6%27%0%10%20%30%40%50%60%70%80%90%100%Automotive Manufacture and SystemsTransportation(non-automotive)Storage Logistics and Supply Ch

37、ainUtilities and EnergyHealthcareManufacturing and IndustrialRetail and WholesaleAgricultureSmart Cities and Intelligent BuildingsHOW WOULD YOU CATEGORISE YOUR OVERALL LEVEL OF EXPERTISE AS AN ORGANISATION REGARDING IoT?1=Novice organisation with little internal IoT expertise2=Low level of knowledge

38、3=Good level of knowledge and implementation4=Advanced level of knowledge and implementation5=Expert innovator and leader in the sectorBACKTOCONTENTSEXECUTIVESUMMARYIoTPLANNINGHASBEENCOMPLETELYCHANGED BYCOVID12 2022 Mobile EcosystemForum Ltd25%18%17%26%11%23%11%9%27%18%30%28%37%30%36%46%41%39%41%37%

39、45%54%47%43%54%31%48%52%32%45%0%10%20%30%40%50%60%70%80%90%100%BrazilGermanyFranceSouth AfricaSpainIndiaUSAUKIndonesiaGLOBALTO WHAT EXTENT DO YOU THINK THAT COVID HAS DRIVEN COMPLEXITY OR URGENCY OR CHANGE IN YOUR BUSINESS?Significantly or completely changedQuite a lot of changeSlightly or no change

40、 at all30%9%19%23%29%16%11%12%7%44%26%38%33%38%42%56%35%53%26%65%43%43%32%42%56%35%53%0%10%20%30%40%50%60%70%80%90%100%Automotive Manufacture and SystemsTransportation(non-automotive)Storage.Logistics and Supply ChainUtilities and EnergyHealthcareManufacturing and IndustrialRetail and WholesaleAgric

41、ultureSmart Cities and Intelligent BuildingsTO WHAT EXTENT DO YOU THINK THAT COVID HAS DRIVENCOMPLEXITY OR URGENCY OR CHANGE IN YOUR BUSINESS?Significantly or completely changedQuite a lot of changeSlightly or no change at all18%enterprises globally have been affected by Covid.Brazil remains the cou

42、ntry having been most affected second year in the row.Automotive Manufacture&Systems have been affected the most.Other sectors include Healthcare,Utilities&Energy.BACKTOCONTENTSEXECUTIVESUMMARYKEYFINDINGSONIoTAPPLICATIONS ANDTECHNOLOGY12345Globally75%of companiesexpect IoT implementationstogrowby at

43、 least5%,and withstrongestgrowthinRetail and Wholesalesector13 2022 Mobile EcosystemForum LtdFew sectors plan to use 2G or 3G at all for future IoTapplications-connectivity will be dominated by 4G NB-IoT,WiFiorLoRaWanImproving management capability and lower power consumption are the leading5G featu

44、res that arecatching companies attention with higher bandwidth than current cellular solutions to be theleast important attributeEnterprisesstillmakeextensiveuseof legacytechnologieswith22%of organisationsusing3G but do not use 2G anymore99%of companiesare evaluatingor have activeplansfor5G intheirI

45、oTdeployments and4%havealreadybeguntouse5GBACKTOCONTENTSEXECUTIVESUMMARYNEWIoTAPPLICATIONSARE BACK IN DEVELOPMENTIoT applications that were not accelerating due to COVID in the past couple of years are backunder development,the majority of companies have more that 3 application in development.Almost

46、 3/4 of all agriculture companies are developing 2 new IoT applications and 61%ofcompanies in the manufacturing and industrial sectors are also developing 2 IoT applications.The strongest sectors for new IoT is Healthcare and Automotive,with 79%and 56%respectivelydeveloping over 3 IoT applications.M

47、ean14 2022 Mobile EcosystemForum Ltd1.11.31.41.01.21.41.01.01.211%28%32%7%3%10%11%12%33%33%40%43%47%18%61%50%76%27%56%33%24%47%79%29%39%12%40%0%20%40%60%80%100%Automotive Manufacture and SystemsTransportation(non-automotive)Storage.Logistics and Supply ChainUtilities and EnergyHealthcareManufacturin

48、g and IndustrialRetail and WholesaleAgricultureSmart Cities and Intelligent BuildingsHOW MANY IoT APPLICATIONS ARE CURRENTLY IN DEVELOPMENT?1 application2 applications3+applications1.42.072.002.282.192.761.922.052.442.4BACKTOCONTENTSEXECUTIVESUMMARYUSA,BRAZILANDSPAINLEADWITHIoTGROWTH95%ofcompaniesin

49、USA,95%ofcompaniesinBraziland100%inSpainexpecttheirIoTimplementationstogrowbyatleast5%inthenext12months.40%ofcompaniesinBrazilexpecttoseethatgrowthexceed10%.AnticipatedgrowthinUKhoweverislowwithjust17%expectingtheirIoTimplementationstogrowbyatleast10%.36%of enterprises in India anticipate to grow th

50、eir IoT implementation by 5%,compared to 15%enterprisesanticipatingtogrowbyatleast10%.15 2022 Mobile EcosystemForum Ltd5%10%3%5%4%9%7%15%36%32%22%18%48%13%55%53%41%44%41%52%46%35%37%40%30%38%15%27%22%32%17%39%3%4%2%0%10%20%30%40%50%60%70%80%90%100%BrazilFranceGermanyIndiaIndonesiaSouth AfricaSpainUK

51、USAHOW WILL YOUR IoT IMPLEMENTATIONS GROW IN THE NEXT 12 MONTHS?Stay the sameGrow by up to 5%Grow between 5%-10%Grow between 10%-25%Grow more than 25%BACKTOCONTENTSEXECUTIVESUMMARYLEGACYTECHNOLOGIESCURRENTLYDOMINATE IoTCONNECTIVITYEnterprises still make extensive use of legacy technologies with 22%o

52、f organizations planningto use 3G,however,the use of 2G totally disappear.WIFI remains is the important most important connectivity with 79%of intentions to use.LoRaWanis the second largest connectivity technology reported with 52%undertaking.4G NB-IoT is used by 45%of enterprises and 4G LTE-M is us

53、ed by 32%of the enterprises.Sigfox while on the lower end of the list,makes an appearance with 21%of companies surveyedreporting that they are planning to use Sigfox connectivity for their IoT deployments.16 2022 Mobile EcosystemForum Ltd1%21%22%32%45%52%79%0%10%20%30%40%50%60%70%80%90%2GOther LPWAN

54、SigFox3G4G LTE-M/CAT-M14G NB-IoTLoRaWanWiFiTYPES OF CONNECTIVITY TECHNOLOGY PLANNING TO USE FOR IoT IMPLEMENTATIONSBACKTOCONTENTSEXECUTIVESUMMARYPLANNEDCONNECTIVITYTECHNOLOGY FOCUSSESONLORAWanand WIFIConnectivity will be dominated by LORAWan and Wifi.Followed closely by 4G NB-IoT.17 2022 Mobile Ecos

55、ystemForum Ltd41%58%46%37%50%48%33%35%47%30%30%38%33%32%29%25%47%27%70%81%76%77%88%81%81%76%80%44%37%51%63%59%45%56%47%80%7%23%11%17%15%23%44%24%20%0%10%20%30%40%50%60%70%80%90%100%Automotive Manufacture and SystemsTransportation(non-automotive)Storage.Logistics and Supply ChainUtilities and EnergyH

56、ealthcareManufacturing and IndustrialRetail and WholesaleAgricultureSmart Cities and Intelligent BuildingsSigFoxLoRaWanWiFi4G LTE-M/CAT-M14G NB-IoTCELLULAR CONNECTIVITY PLANNED TO BE USED BY SECTOR.BACKTOCONTENTSEXECUTIVESUMMARY5GISBEINGACTIVELYPLANNEDFORIoTOverall,51%of companies are evaluating 5G

57、as a potential cellular technology in their IoTdeployments.And another 4%have active plans to use already begun to use 5G.This is being led by smart cities and intelligent buildings and healthcare.At the other end of the scale,less than 70%of companies in transportation will consider5G for their IoT

58、 applications at some point in the future and 5%of companies in agriculture haveno plans at all to deploy 5G.183%6%41%70%38%47%32%48%44%53%27%56%28%59%53%62%48%42%41%67%4%2%3%6%3%11%7%0%10%20%30%40%50%60%70%80%90%100%Automotive Manufacture and SystemsTransportation(non-automotive)Storage.Logistics a

59、nd Supply ChainUtilities and EnergyHealthcareManufacturing and IndustrialRetail and WholesaleAgricultureSmart Cities and Intelligent BuildingsNo plans at allWill consider 5G at some point in the futureWe are evaluating 5G as a potential cellular technologyWe have active plans to use 5G in our IoT ap

60、plications5G AS AN IoT CELLULAR SOLUTIONBACKTOCONTENTSEXECUTIVESUMMARYKEYFINDINGSONIoTPARTNEROPPORTUNITIES12345Globally,systems integrator are the most trusted IoTpartner with 86%of enterprisestrustingthem19 2022 Mobile EcosystemForum LtdOnly11%of organisationscitethe local presence of suppliers as

61、a driverfor the choiceof supplierThere are three essential requirementsof suppliers toALLverticalsectors-integrateallelementsof a solution,handle the complete project and offer ongoing supportSpecialized solutions and technicalsupportare the most important supplierqualitiesGlobal reach and capabilit

62、iesfrom suppliersis important inIndonesia.BACKTOCONTENTSEXECUTIVESUMMARYSYSTEM INTEGRATORS&DEVICE MANUFACTURERS ARETHEMOSTTRUSTEDIoTPARTNERSGlobally,system integrator and device manufacturer are the most trusted IoT partners.with 86%of enterprises trusting them.Overall,there is a little difference b

63、etween specialist organisations,hyperscalers,device manufacturesand system integrators,meaning these organisations are top of mind when enterprises are looking forIoT partners.Mobile network operator are far less trusted than the other provider for enterprises looking to get intoIoT.20 2022 Mobile E

64、cosystemForum Ltd60%76%83%84%86%86%0.00.20.40.60.81.0Mobile Network OperatorOther Communications Service Provider(eg Global Connectivity Providers)Specialist IoT OrganisationCloud Company such as Google,AWS orMicrosoftDevice ManufacturerSystems IntegratorWHAT TYPE OF PROVIDER WOULD YOU TRUST TO SUPP

65、LY CELULLAR BASED IoT SOLUTIONS?BACKTOCONTENTSEXECUTIVESUMMARYINDUSTRY SPECIFIC SOLUTIONS ARETHE MOSTIMPORTANTSUPPLIERQUALITIESThe most used selection criteria are the presence of specific solutions,technical support,and technicalinnovation.It is interesting to note that managed services,came 4thove

66、rall on importance when selecting apartner.Only 11%of organisations cite local presence of suppliers as a driver for the choice of supplier.21 2022 Mobile EcosystemForum Ltd11%18%23%24%25%26%27%28%38%39%43%47%58%65%0%10%20%30%40%50%60%70%Local presence of suppliersBusiness model and flexible commerc

67、ialtermsProven case studiesStrong customer supportRecommendationEnd to end supportIOT professional services provisionGlobal reach and capabilitiesCostManaged services provisionTrack record of providerTechnical innovationTechnical SupportHaving solutions that are specific to ourindustry or verticalCR

68、ITERIA USED TO EVALUATE POTENTIAL SUPPLIERS OF IoT SOLUTIONSMETHODOLOGYANDACKNOWLEDGEMENTSAcknowledgementsWedliketothankthefollowingcontributorstothesurveyMEF:Nassia Skoulikariti,Dario Betti.Guilherme SartoriConsultant:Andrew Parkin-White TecFutures,Phil Todd,Stereoscope.ABOUTTHESTUDYThe IoTreport i

69、s based on a comprehensive online survey of270 businesses.It was carried out in June and July 2022 by ourfieldwork partner ThinkerMedia.Globalsurvey covering 9 key countries-Brazil,France,Spain,Germany,UK,South Africa,Indonesia,India,USA23 2022 Mobile EcosystemForum LtdGLOBAL SURVEY COVERING 9 KEY C

70、OUNTRIES:BRAZIL,FRANCE,SPAIN,GERMANY,UK,SOUTH AFRICA,INDONESIA,INDIA,USASAMPLE SEGMENTED BY VERTICAL BUSINESS AND COMPANY SIZE,30-70 RESPONDENTS PER COUNTRY,ALL USING IOT WITH CELLULAR CONNECTIVITYCROSS SECTOR FOCUS ON CORE IOT SEGMENTS AUTOMOTIVE MANUFACTURE,TRANSPORTATION,STORAGE,LOGISTICS,UTILITI

71、ES HEALTHCARE MANUFACTURING,RETAIL,AGRICULTUREOTHERMEFREPORTSTHEMOBILEECOSYSTEMFORUMOFFERSARANGEOF INDUSTRYREPORTSFORFREE,ANDEXCLUSIVEREPORTS FORITSMEMBERSVISTMEFAThttps:/ 2022 Mobile EcosystemForum Ltd 2022 MobileEcosystemForum Ltd.AllRightsReserved.DisclaimerMobileEcosystemForum Ltd.makesnorepresentation,warranty or undertaking with respect to and doesnot accept anyresponsibility for,andherebydisclaimsliability for theaccuracy,completeness ortimeliness ofthe information provided.