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1、PROGRESSOur Social Impact Plan for 2030&Beyond How Dell Technologies is focusing to make the most meaningful social impactCONTENTSCONTENTSTable of Contents About The Plan 3 .Letter from Our Leadership 4Our Commitment 5Materiality 6Our Support for the U.N.SDGs 7Progress Made Real Our Social Impact Pl

2、an for 2030 8Our Social Impact Goals for 2030 9Advancing Sustainability 10Cultivating Inclusion 18Transforming Lives 27Upholding Ethics&Privacy 34OUR SOCIAL IMPACT PLAN FOR 2030 /2About the PlanIn June 2019,we put forth our vision for how we will drive this commitment through 2030,using our reach,te

3、chnology and people to create a positive,lasting impact on humankind and the planet.We shared an examination of our world,our business impacts and some of the opportunities in front of us for the next decade.The name“Progress Made Real”comes from our collective belief that with innovation and action

4、,we can drive tangible,positive change.And,we established our focus on advancing sustainability,cultivating inclusion and transforming lives,all underpinned by a commitment to upholding ethics and privacy.With this plan,described on the following pages,we are taking our next bold step toward making

5、progress real.We provide goals across each of our areas,set after thoroughly examining whats material to our business.We will use these goals to build our social impact strategies over the next decade.In each section,you will see an identified“moonshot goal.”In some cases,we have additional goals ad

6、dressing other critical topics.This is our plan not a report.hrough our annual Progress Made Real Reports and our full suite of related reporting we demonstrate how we are making progress real.As shown in our FY20 report,we invested significantly in identifying key performance indicators and measure

7、ment approaches for each of our goals.In some cases,where we can make measurement more impactful and meaningful over time,we have committed to finding ways to improve.We have outlined those improvement areas in our methodology statements.In our FY21 Progress Made Report,we report year-over-year prog

8、ress for most of our 2030 goals for the first time.We must innovate and evolve to meet the challenges before us,but it is not our journey alone.We welcome ideas and partnerships,and hope you will join us in making progress real.Dells Social Impact Plan was originally launched in November 2019.We hav

9、e since updated our plan and this document with two new goals added in 2021.This document reflects Dells perspective and progress at the launch of our plan.For a current view of Dells progress,visit the most recent social impact reports at DellT Business Dell Technologies helps organizations and ind

10、ividuals build their digital future and transform how they work,live and play.We provide customers with the industrys broadest and most innovative technology and services portfolio for the data era,spanning both traditional infrastructure and multi-cloud technologies.We continue to seamlessly delive

11、r differentiated and holistic information technology(IT)solutions to our customers,which has driven revenue growth and share gains.3OUR SOCIAL IMPACT PLAN FOR 2030 /Letter from Our LeadershipAt Dell Technologies,we are optimists dedicated to solving some of the greatest challenges facing humanity.We

12、 issued Progress Made Real Our Vision for 2030 in June 2019,outlining our mission to unite our technology,our people,our customers and our partners for actionable results today,with a vision to create the best and brightest future.With this plan,we complete the view.Our Social Impact Plan for 2030 e

13、stablishes our social impact goals,including several ambitious“moonshots,”designed to turn our vision into reality.These goals are an extension of our purpose as a company:to create technologies that drive human progress.They also reflect our recent commitment to the Business Roundtables revised sta

14、tement of the purpose of a corporation.This breakthrough statement suggests that doing good in the world is a key part of a corporations purpose and a responsibility it can better serve if it considers all stakeholders in its business decisions,including customers,employees and suppliers,shareholder

15、s,communities,and the planet transparently and honestly.We know the world is facing challenges today that are complicated,multilayered and can sometimes seem insurmountable.The status quo will not get us to the kind of world we need in 2030.To drive real change,we need to bring new thinking,new solu

16、tions,new collaborations and new voices together.This pursuit is core to our business.And as such,its important for us to do more than talk about the world we want to see.Its time to make progress real.We hope you will join us in this pursuit.Visit for practical ways we can work together,or contact

17、us at .Christine Fraser Chief Responsibility Officer Dell TechnologiesMichael McLaughlin Chief Ethics and Compliance Officer Dell TechnologiesBrian Reaves Chief Diversity and Inclusion Officer Dell TechnologiesOUR SOCIAL IMPACT PLAN FOR 2030 /4Our CommitmentAt Dell Technologies,we are committed to d

18、riving human progress and leading in environmental,social and corporate governance.Through our reach,technology and people,we strive to create a positive and lasting impact by advancing sustainability,cultivating inclusion and transforming lives around the world.Foundational to our ability to drive

19、meaningful impact is an enduring commitment to upholding ethics and privacy.5OUR SOCIAL IMPACT PLAN FOR 2030 /Materiality To ensure our focus for our social impact work is clear,we conducted a thorough analysis in 20182019 of our material issues in conjunction with consulting firm SustainAbility,beg

20、inning with a review of external corporate sustainability and philanthropy frameworks and trends,benchmarking our peers and analyzing customers Requests for Proposal(RFPs)to identify trends in topics they care about.We also gathered insight from a diverse set of internal and external stakeholders in

21、cluding senior executives across Dell Technologies,suppliers,customers representing different sectors,nongovernmental organizations(NGOs)and thought leaders.Additionally,we surveyed Dell Technologies employees.This helped us generate a list of key issues,which we prioritized based on three criteria:

22、Societal and environmental impact:Our potential for making a significant impact on the issue Business impact:An issues potential for significant impact on Dell Technologies Degree of influence:The scale of our potential impact on the issue Through this process,we identified the material issues that

23、not only have short-term implications on society and our business,but also affect the global outcomes we are striving to attain by 2030.Ultimately,this process informed our definition of our 2030 goals,outlined in this plan.These issues and our 2030 goals have been reviewed by the Dell Technologies

24、executive leadership team and align with our social impact and business strategies.Since our materiality assessment in 2019,we have continued to move toward more robust environmental,social and governance(ESG)reporting.In early 2021,we conducted a refresh of our materiality assessment to capture the

25、 changing circumstances of the previous year and to adopt a more dynamic approach to ESG materiality as an organization.This materiality refresh helps to ensure that we have the right level of focus on our stakeholders top priorities where we can have the biggest impact.As a result,some new topics c

26、ame to light,and existing topics may have shifted in position.For more information,visit our Materiality web page.Material issuesAccess to TechnologyBusiness EthicsData Privacy&SecurityDiversity&InclusionLabor Engagement&DevelopmentEnergy&Climate ChangeHuman RightsIT for GoodProduct StewardshipSTEM

27、EducationSustainable ConsumptionWaterOUR SOCIAL IMPACT PLAN FOR 2030 /6Our Support for the U.N.SDGsThe Sustainable Development Goals(SDGs)adopted by the United Nations Member States in 2015 set forth a global vision for peace and prosperity for people and the planet.We believe technology will play a

28、 key role in many of these 17 ambitious,interrelated goals,and we see opportunities aligned with our own commitments to create a positive social impact.All of our 2030 goals are mapped to the specific SDGs that we believe they contribute to.We see the potential to contribute to the SDGs in the follo

29、wing areas,all supported by our unwavering commitment to ethics and privacy:ADVANCING SUSTAINABILITY Our 2030 goals will help us reduce our environmental impact while driving even better conditions for those who make our products.We will collaborate across our value chain to drive circularity and to

30、 tackle climate change en route to our net zero goal.We will hold ourselves and our suppliers accountable to meaningful improvements in the communities where we work and live while championing those who make our products.Sustainability is a core part of our business,and we will continue to embed it

31、into all we do.CULTIVATING INCLUSIONOur successful future will be built on attracting and developing diverse talent while building on our inclusive culture.We will address inequities,create opportunities and continue to build a more diverse and inclusive workforce and culture.We will partner with ou

32、r communities on programs that attract and expand the potential pool of talent for our future,and we will drive the skills and opportunities within our own walls that provide our diverse team members with greater opportunity and inspire them to grow and develop.Change starts with us.TRANSFORMING LIV

33、ESBy harnessing our scale,our partnerships and our technology portfolio,we can enable a future that realizes the potential embodied in the SDGs.By providing our expertise and support,we can drive better health,improve education and grow opportunities in the digital economy for underrepresented group

34、s.Success will depend on effective partnerships and creative approaches to delivering solutions.A better future is within our collective grasp,and we want to play our part.OUR SOCIAL IMPACT PLAN FOR 2030 /7Progress Made Real Our Social Impact Plan for 2030 Advancing SustainabilityWe have a responsib

35、ility to protect and enrich our planet together with our customers,suppliers and communities.It is a core part of our business,and we embed sustainability and ethical practices into all that we do,being accountable for our actions while driving improvements wherever and whenever possible.Cultivating

36、 InclusionDell Technologies believes there is too much potential talent being left on the table at a time when talent shortage is an issue for all.Closing the diversity gap is critical to meeting future talent needs and incorporating new perspectives reflective of Dells global customer base.We view

37、diversity and inclusion as a business imperative that will enable us to build and empower our future workforce while also doing our part to address societal challenges.Transforming LivesThere are limitless possibilities when we apply our scale,portfolio and partners to solve complex societal challen

38、ges.We aim to harness the power of technology in creating a future that is capable of fully realizing human potential.Upholding Ethics&PrivacyEthics and privacy play a critical role in establishing a strong foundation for positive social impact.In this time of rapid innovation,big data,an evolving r

39、egulatory environment and increasing expectations from our customers,team members and communities,we are committed to continuing to lead in ethics and privacy.Our constant push to higher ethics and privacy standards will be a guidepost for our Progress Made Real work.Explore our suite of social impa

40、ct reportingOUR SOCIAL IMPACT PLAN FOR 2030 /8Our Social Impact Goals for 2030 and BeyondWith our Progress Made Real Plan for 2030,we are taking our next bold step toward making progress real.We will use these goals to build our social impact strategies over the next decade.Please see our Goals Dash

41、board for our progress toward these goals.Advancing SustainabilityMoonshot GoalBy 2030,for every product a customer buys,we will reuse or recycle an equivalent product.100%of our packaging will be made from recycled or renewable material.More than half of our product content will be made from recycl

42、ed or renewable material.Other Goals We will reach net zero greenhouse gas emissions across Scopes 1,2 and 3 by 2050 We will reduce Scopes 1 and 2 greenhouse gas emissions by 50%by 2030 We will source 75%of electricity from renewable sources across all Dell Technologies facilities by 2030 and 100%by

43、 2040 We will reduce the energy intensity of our entire product portfolio by 80%(FY12FY21)We will partner with our direct material suppliers to meet a science-based greenhouse gas emissions reduction target of 60%per unit revenue by 2030 We will drive sustainability improvements in our global workpl

44、aces through 2030 Each year through 2030,we will show continued commitments to provide healthy work environments where people can thrive Each year through 2030,we will deliver future-ready skills development for workers in our supply chain Each year through 2030,we will continue engagement with the

45、people who make our products Cultivating InclusionMoonshot GoalBy 2030,50%of our global workforce and 40%of our global people leaders will be those who identify as womenOther Goals By 2030,25%of our U.S.workforce and 15%of our U.S.people leaders will be those who identify as Black/African American a

46、nd Hispanic/Latino minorities Each year through 2030,90%of our employees will rate their job as meaningful By 2030,50%of our employees will participate in Employee Resource Groups to drive social impact Each year through 2030,75%of our employees will believe their leader is inspiring By 2030,95%of o

47、ur employees will participate in annual foundational learning on key topics such as unconscious bias,harassment,microaggression and privilege Each year through 2030,50%of the people empowered by our social and education initiatives will be those who identify as girls,women or underrepresented groups

48、 Transforming LivesMoonshot GoalWith our technology and scale,we will advance health,education and economic opportunity initiatives to deliver enduring results for 1 billion people by 2030Other Goals Each year through 2030,50%of the people empowered by our social and education initiatives will be th

49、ose who identify as girls,women or underrepresented groups By 2030,we will use our expertise and technology to help 1,000 nonprofit partners digitally transform to better serve their communities Each year through 2030,75%of our employees will participate in giving or volunteerism in their communitie

50、s Upholding Ethics&PrivacyMoonshot GoalBy 2030,we will fully automate our data control processes,making it easier for our customers to control their personal dataOther Goals Each year through 2030,100%of our employees will demonstrate their commitment to our values By 2030,100%of the partners we do

51、business with will demonstrate their commitment to our values OUR SOCIAL IMPACT PLAN FOR 2030 /9SUSTAINYADVANCING SUSTAINABILITY10OUR SOCIAL IMPACT PLAN FOR 2030 /ADVANCING SUSTAINABILITYWe accelerate the circular economy By 2030,the global population will grow by nearly a billion people,and the ran

52、ks of the middle class will swell by nearly 2 billion.With more people and greater prosperity,our economy will put pressure on planetary boundaries and social systems like never before.But there is a choice.We can choose to change the system.By leaving behind the linear economy and embracing a circu

53、lar one,we can design to eliminate waste,keep products and materials in use for as long as possible,and find ways to regenerate natural systems,which are all vital to our planets survival.At Dell Technologies,we believe technology will play a key role in this shift,and we see the circular economy as

54、 a critical business model for our collective future.A heritage of sustainable practicesFrom the beginning,we have taken pride in being conscious stewards of our technology and products,designing with the entire life cycle in mind.Weve pioneered innovative supply-chain models,creative material uses

55、and responsible,global recycling options for our customers.Demonstrating progress at scaleIn 2018,almost two years early,we reached our 2020 goal of recovering 2 billion pounds of used electronics.On Earth Day 2019,we achieved our 2020 goal of using 100 million pounds of sustainable materials in our

56、 products,including recycled-content plastics.Were proud of our accomplishments and pace,and we intend to do so much more.Innovating to drive impactWe continue to refine the circular economy across our manufacturing,sales and recycling processes.Materials are a key source of innovation:recycling pla

57、stics and other materials from old computers into new parts and identifying opportunities to use waste materials like ocean-bound plastics as resources that can be brought back into the economy.Accelerating this shift to a circular economy will benefit us,our suppliers and customers,while helping re

58、store balance to the broader environment.OUR SOCIAL IMPACT PLAN FOR 2030 /112030 Advancing Sustainability Moonshot GoalBy 2030,for every product a customer buys,we will reuse or recycle an equivalent product.100%of our packaging will be made from recycled or renewable material.More than half of our

59、product content will be made from recycled or renewable material.Since the first industrial revolution,our modern economic model has brought many benefits to humankind but the time has come for a new direction.Population growth,combined with rising prosperity and ecosystem pressures,mean our longtim

60、e approach of discarding materials as“waste”is increasingly unsustainable.WhySeparating value creation from material consumption is a critical step in the transition from a linear to a circular economy.At Dell Technologies,we want to eliminate the concept of waste rethinking,redesigning,reusing and

61、recycling our way to a safer,healthier,better future.A bold step for us in this direction is to set ambitious goals that challenge us to take back as much as we produce,and to significantly scale our adoption of recycled and renewable materials.These two actions,along with ensuring what we do produc

62、e is itself recyclable,form the backbone of the circular economy.Where we areWere in the process of calculating our baselines,and early estimates suggest we are collecting less than 10%of the products we sell and around 85%of our packaging and less than 5%of our total product materials are currently

63、 made from recycled or renewable content.While these are estimates that will be refined over time,part of our long-term journey to drive a circular economy will be to build better data tools across our value chain,capturing better life cycle data and driving more informed decisions.Whats nextWith ou

64、r many global recycling services and our use of recycled-content plastics,we are on the proper path and we will continue to expand these initiatives.Ultimate success will require ingenuity,further research and development,and continued strong partnerships with our suppliers,academia and the nonprofi

65、t community.Were excited to team up and keep tackling the sustainability challenges ahead.ACCELERATINGCIRCULARITYInnovative DesignOur designers start with the end in mind,making products easy to use,easy to repair and easy to recycle when done.Sustainable MaterialsUsing recycled/renewable materials

66、in products and packaging keeps those materials circulating in the economy.Reuse&RecyclingExtending lifetimes and recovering materials at end of life fuel the circular economy.Explore Dells most recent progress at DellT SOCIAL IMPACT PLAN FOR 2030 /12ADVANCING SUSTAINABILITYWe protect our planet,and

67、 collaborate with our customers and partners to do the same Our planet is already experiencing the effects of climate change,and every indication suggests these changes are growing both more frequent and more severe.Extreme weather,natural disasters and migration shifts due to climate change are all

68、 examples of the far-reaching impact were beginning to see.Actions today and over the next decade will have a profound effect on how the world both mitigates the damage of and adapts to climate change.Dell Technologies will continue working across our business ecosystem,valuing natural resources and

69、 minimizing our impact.Working with a global lensAs a large global company,our environmental impact occurs through our whole business ecosystem.We must act across our spheres of influence from suppliers to operations to customers and beyond to help reduce greenhouse gas emissions,strive for zero was

70、te and use resources responsibly.Joining forces to face climate changeWe need far-reaching mitigation and adaptation strategies and actions to face the global scope of environmental effects;successfully addressing climate change issues will require global cooperation,and technology will play an esse

71、ntial role.So,were engaging both public-and private-sector stakeholders to fully understand and to begin to help society clear the climate-change hurdles ahead.Continuously improving and searching for moreAs we move toward 2030,we are further exploring how to reduce our environmental impact,as well

72、as the impact of everyone we do business with.We look for ways to minimize resource use,eliminate waste and identify opportunities to regenerate resources where we can with the end goal of transforming our world for the better.OUR SOCIAL IMPACT PLAN FOR 2030 /13Explore Dells most recent progress at

73、DellT Advancing Sustainability GoalsWe will reach net zero greenhouse gas(GHG)emissions across Scopes 1,2 and 3 by 2050Our net zero goal,launched on Earth Day 2021,is an extension of our existing climate-related goals and reflects our strong commitment to being a responsible corporate citizen.Achiev

74、ing this goal will require global cooperation across many aspects of our business and our broader value chain,a science-based approach and consistently meeting our time-bound interim goal,most importantly,our 2030 emissions targets.To reach net zero emissions,we must significantly reduce or eliminat

75、e our Scopes 1 and 2 and material Scope 3 emissions,and then focus our efforts,where possible,on balancing the remaining GHG emissions via carbon removal activities.We know that this represents a grand challenge,but it is one we are prepared for as we take the next steps in our journey to be respons

76、ible stewards for the planet.50%We will reduce Scopes 1 and 2 greenhouse gas emissions by 50%by 2030As the effects of climate change are increasingly evident and the pace of global warming accelerates,we all need to take action.Dell Technologies has reduced annual operational greenhouse gas emission

77、s by 38%since 2010,and we must continue our efforts in support of limiting global temperature increase to 1.5 C.We are working to further cut our 2019 operational greenhouse gas emissions in half over the next decade.We expect this will mean our 2030 operational emissions will be less than one-third

78、 of what they were in 2010.We will source 75%of electricity from renewable sources across all Dell facilities by 2030 and 100%by 2040Renewables are essential in the effort to decarbonize our economy and mitigate some of the effects of climate change.Through last year,approximately 33%of our electric

79、ity needs were met by renewables,but we must go further.Thats why Dell Technologies is working toward 100%renewables by 2040.To keep us on track,we will source at least 75%of our electricity from renewables by 2030.We also will participate in groups like the Renewable Energy Buyers Association(REBA)

80、and RE100,a global corporate leadership initiative composed of companies committed to 100%renewable power.OUR SOCIAL IMPACT PLAN FOR 2030 /142030 Advancing Sustainability Goals80%We will reduce the energy intensity of our entire product portfolio by 80%(FY12FY21)How our customers use our products is

81、 an important consideration in protecting the planet.With estimates for the information and communications technology sectors carbon footprint at about 2%of total carbon emissions,a commitment to energy efficiency is critical.We must pay close attention to how much electricity our products use,since

82、 most electric power is still generated by burning fossil fuels,releasing carbon emissions into the atmosphere.This goal was established in FY14 as part of our Legacy of Good 2020 Plan and FY21 was our final year we reported on this goal.As described in our FY21 Progress Made Real Report,we achieved

83、 a 76.7%reduction in energy intensity across our entire product portfolio(FY12FY21).While this did not quite meet the goal we established in 2013 of an 80%reduction across the portfolio,we are extremely pleased with the results.The year-over-year improvement was driven in part by the nearly 10%reduc

84、tion in energy intensity for the client portfolio and by the completion of our customers transition to the 14G of servers.We remain committed to product sustainability and are currently developing a second generation goal on product carbon impact.60%We will partner with our direct material suppliers

85、 to reduce greenhouse gas(GHG)emissions by 60%per unit revenue by 2030We understand that the carbon footprint of our products must be monitored and managed across our entire business ecosystem.This includes the carbon emissions created when our customers buy electricity to use our products,as well a

86、s the carbon emissions created when our suppliers manufacture key products and provide vital services to us.Our new supply-chain carbon emissions goal focused on partnership,innovation,engagement and capability building will support our suppliers efforts as they set and achieve their own science-bas

87、ed targets.This goal demonstrates our commitment to addressing climate change and meets the SBTi criteria for ambitious value chain goals,meaning we are in line with current best practices.We continue to partner with suppliers on their efforts to set and achieve their own science-based targets.We wi

88、ll drive sustainability improvements in our global workplaces through 2030Dell Technologies commitment to protecting the planet may be global,but it is local action informed by local needs that creates meaningful results within the communities where we operate.Commitment at the local level can come

89、in many forms,and how we get there varies accordingly.Our factories in Xiamen,China,for example,face very different water-related issues than our offices in Montpellier,France,or our data centers in Durham,N.C.We are setting a goal to reduce freshwater use in our Dell-owned facilities by 25%in local

90、es with high water stress and by 10%elsewhere.Other goals are globally applicable,like our work to reduce workplace plastic waste by 90%.As we move toward 2030,we will continue to monitor local issues and establish other goals to drive continuous improvement.Explore Dells most recent progress at Del

91、lT SOCIAL IMPACT PLAN FOR 2030 /15ADVANCING SUSTAINABILITYWe champion the many people who build our productsSustainability is ultimately about taking actions today that ensure opportunities tomorrow.Our supply chain is vast and complex,involving hundreds of thousands of people around the world.With

92、the power of that global force,Dell Technologies has the scale and responsibility to drive the highest standards.As a condition of doing business with us,we insist upon ethical practices,respect and dignity for everyone creating our products.We partner with our suppliers to help them develop the nec

93、essary insight and capabilities,reinforced by a comprehensive audit program that accelerates and maintains improvements.Supporting our supplier communitiesOur inclusive approach promotes fair treatment of team members through common standards whether in our in-house manufacturing facilities,our manu

94、facturing partners facilities or other direct material suppliers facilities.Were particularly focused on protecting human rights and empowering team members,while driving safe and sustainable actions.Our practices arise from taking pride in our products and the way theyre built aligned with valuing

95、our people and the planet.Joining forces for the greater goodWe are not acting alone.Were honored to be a founding member of the Responsible Business Alliance(RBA),supporting the rights and well-being of workers and communities contributing to the global technology supply chain.The RBA continually f

96、inds opportunities to drive positive change and to enhance progress across the industry through high,unified and collective standards.Promoting respect and equal rights for allOn the path to 2030,we will continue to promote transparency and accountability throughout our supply chain,reinforcing our

97、core values to promote treating people with respect and dignity across the globe.OUR SOCIAL IMPACT PLAN FOR 2030 /162030 Advancing Sustainability GoalsEach year through 2030,we will show continued commitments to provide healthy work environments where people can thriveA safe,healthy workplace is exp

98、ected,no matter what,and this often comes down to culture,training and management.Our supply chain is no different,and we are committed to reinforcing the responsible operation of our facilities and those of our suppliers.This starts with meeting and advancing industry standards like those set out i

99、n the RBAs Code of Conduct extending to collaborating with leadership and structuring training around identified risks to improve working environments.While our measurement approach will evolve over time,we will continue to provide extensive reporting on key metrics,like the number of leaders traine

100、d,the reach of specialized trainings,and the progress against standards and audits.Each year through 2030,we will deliver future-ready skills development for workers in our supply chainBehind the collection of companies that make up a supply chain,there are hundreds of thousands of people taking on

101、a vast variety of roles that help bring Dell Technologies products and services to life.Like everyone,they want to improve themselves developing skills,doing meaningful work and progressing in their careers.Building demonstrable capabilities through extensive development programs provides team membe

102、rs with the skills they need to advance,which in turn makes Dell Technologies supply chain a more attractive place to work.We will continue to expand our efforts as we identify critical skills for the future,and we will report on training hours while providing case studies and examples to help our w

103、hole industry benefit.Each year through 2030,we will continue engagement with the people who make our productsSuccess is rarely achieved in a vacuum.We recognize the importance of engaging the people who work on our products,enlisting their unique insights and innovative ideas to create a better wor

104、kplace,and to drive our supply chain and our business forward.We have feedback mechanisms in place today,and we plan to expand our engagement by leveraging digital tools to open new channels,helping us to better understand and act on shared insights.In addition to the advancements this engagement ca

105、n bring,we will measure progress through various metrics,including innovations generated and feedback interviews conducted.Explore Dells most recent progress at DellT SOCIAL IMPACT PLAN FOR 2030 /17INCLUSIONCULTIVATING INCLUSION18OUR SOCIAL IMPACT PLAN FOR 2030 /CULTIVATING INCLUSIONWe build and att

106、ract the future workforceThe global technology industry needs more talent.According to research by Korn Ferry,by 2030,the skilled labor shortage in tech could grow to 4.3 million workers.To serve tomorrows customers well,we need more students studying STEM(science,technology,engineering and math)tod

107、ay students of all genders and backgrounds.We cant fill our talent pipeline without closing the diversity gap.As the composition of the workforce evolves,companies embracing diversity and inclusion are experiencing greater innovation,productivity,engagement and employee satisfaction along with bette

108、r business performance.This coincides with a tremendous shift in buying power that mirrors changes in the workforce:Women and underrepresented minorities have more economic influence than ever.Diversifying to fulfill tech jobsStill,the people creating the technologies used by this diverse demographi

109、c do not reflect the demographic itself.The U.S.tech industry is just 36%women,7%African American and 8%Hispanic/Latino.Meanwhile,by 2024,there will be 1.1 million open tech jobs in the U.S.alone,but based on current graduation rates,only 45%will be filled.Our industry is not considering a wide enou

110、gh pool of talent,even during a talent shortage.The lack of diversity in tech is a global problem.Closing the diversity gap is critical to meeting future talent needs and incorporating new perspectives that reflect our global customer base.Therefore,at Dell Technologies,we view diversity and inclusi

111、on as business imperatives.Looking beyond the“traditional”talent poolWe cant keep going back to the same sources of talent expecting different results;we must identify and develop formerly untapped pools of talent.And,career changes are commonplace in todays dynamic workplace,so we must help more pe

112、ople pivot their careers toward technology and support their re-skilling as they do so.For example,were working with Northeastern Universitys Align program to help women and underrepresented minorities from non-IT fields earn masters degrees in computer science.Partnering to ensure workforce prepare

113、dnessCollege and university students represent a great source of diverse talent.Were championing the next generation of women and underrepresented minorities to be part of our technology workforce.Were making sure students of all cultures and backgrounds are aware of STEM career opportunities,and ha

114、ve the necessary skill sets to pursue such positions.Were also investing in programs designed to include a broad spectrum of students,from undergraduates at minority-serving institutions(MSIs)and historically Black colleges and universities(HBCUs)to non-STEM grads searching for new career paths.OUR

115、SOCIAL IMPACT PLAN FOR 2030 /192030 Cultivating Inclusion Moonshot Goal50%By 2030,50%of our global workforce and 40%of our global people leaders will be those who identify as womenWomen represent about half of the worlds population,a little more than 50%of the U.S.population,and they account for 85%

116、of all consumer purchases.Still,women continue to be seriously underrepresented in the workforce.Employee diversity helps companies attract more diverse talent and helps them better connect with an increasingly diverse consumer base.Diversity of leadership increases innovation and ensures company de

117、cisions reflect a wide variety of perspectives.Additionally,its good for business:McKinsey&Company research*shows that companies in the top quartile for gender diversity are 21%more likely to have industry-leading profitability compared with companies in the bottom quartile.For ethnic diversity,that

118、 number increases to 33%.Truly,a company committed to continuing innovation and growth must also be committed to inclusion and equity.HOW WE GET THERE*Excerpted from“Delivery through diversity”,January 2018,McKinsey&Company,.Copyright(c)2019 McKinsey&Company.All rights reserved.Reprinted by permissi

119、on.Why Dell Technologies is dedicated to attracting and developing the very best people who identify as women,with the goal of achieving parity across our global operations.But while we often find women well represented in our corporate functions,such as marketing,legal,finance or human resources,we

120、 also want to seat them in technical positions and leadership roles,areas where they remain underrepresented across the tech industry.Setting this relevant goal linked to accountability will help us achieve real change in this vital focus area and aid us in our ultimate goal to ensure Dell Technolog

121、ies is the employer of choice for all.Where we areOur workforce demographics as of January 2019 show that 30.4%of our employees identify as women a year-over-year improvement of 1%.Women in technical positions decreased slightly by 0.4%,while women people leaders and those in nontechnical roles incr

122、eased by 2.8%.Women in people leader roles are at 23.4%,a year-over-year improvement of 0.9%.While we are making progress,we want to do better.Our initiatives support women at all career stages.Our STEM programs are designed to attract and create a pool of talented girls and women interested in purs

123、uing careers in STEM.We recognize the importance of:“If you can see it,you can be it.”Whats next Were launching new STEM programs aimed at attracting and deepening a technology talent pool of women and minorities.In the U.K.,women make up only 19%of computer studies graduates and only 13%of the STEM

124、 workforce.We created STEMAspire,an intensive 12-month mentoring program to keep more women university students on the path to STEM careers.STEMAspire has successfully served more than 118 students in Ireland and Scotland,has participants in France and is preparing to expand into other U.K.locations

125、,as well as Morocco.Explore Dells most recent progress at DellT SOCIAL IMPACT PLAN FOR 2030 /202030 Cultivating Inclusion Goals25%By 2030,25%of our U.S.workforce and 15%of our U.S.people leaders will be those who identify as Black/African American and Hispanic/Latino minoritiesAt Dell Technologies,w

126、ere expanding our global talent pipeline for underrepresented minorities and women,beginning with a robust talent-acquisition team that understands Gen Z is the most culturally diverse generation yet.Our overall Black/African American and Hispanic/Latino population in the U.S.is at 12.6%with our Bla

127、ck/African American and Hispanic/Latino people leads population at 9.1%(based on FY20 data).Were partnering with select historically Black colleges and universities(HBCUs)and minority-serving institutions(MSIs)in the U.S.through our Project Immersion initiative,to involve students in tech industry-r

128、elevant knowledge.With a specialized curriculum and access to technology,this program strengthens the skills students need to succeed in todays workforce,enhancing academic and career outcomes.Explore Dells most recent progress at DellT SOCIAL IMPACT PLAN FOR 2030 /21CULTIVATING INCLUSIONWe develop

129、and retain an empowered workforce Diversity and inclusion empower creativity,which leads to stronger customer connections and a healthier bottom line.A Boston Consulting Group study found companies with more diverse management teams have 19%higher revenues due to innovation.Empowering to engageOrgan

130、izations and teams with higher employee engagement perform at higher levels,according to a recent Gallup poll.Gallup measures engagement through actionable workplace elements with proven linkages to performance outcomes opportunities for workers to do what they do best,opportunities to develop their

131、 job skills and having their opinions count,for example.By listening to team members feedback through Tell Dell,our employee opinion survey and other vehicles,weve been able to develop many global initiatives that meet employee needs.Supporting employee connectionsEmpowered,engaged employees feel co

132、nnected,like theyre part of something bigger than themselves.Such connections come to life through activities and relationships that are meaningful to the individual.Dell Technologies offers mechanisms and opportunities for our employees to connect at a personal,as well as professional,level via int

133、ernal groups.Strengthening through employee leadership,connection and growthDell Technologies Employee Resource Groups(ERGs)serve as both examples and building blocks for an accepting,authenticity-centered career culture.With 40,000 ERG members worldwide(based on July 2019 data)choosing to participa

134、te,our ERGs link them as more than coworkers;they connect via gender,ethnicity,identity or background,and together,they engage in development,networking and community activities,as well as mutual understanding and support.OUR SOCIAL IMPACT PLAN FOR 2030 /222030 Cultivating Inclusion Goals90%Each yea

135、r through 2030,90%of our employees will rate their job as meaningful*Employees want meaningful work.According to a Global Talent Trends Study conducted by Mercer in 2018 the worlds largest human resources consulting firm 75%of employees who say they are engaged and fulfilled also say they work for a

136、 company with a strong sense of purpose almost double the number of workers who dont feel theyre thriving.We use our annual Tell Dell employee opinion survey to offer a voluntary,confidential forum for employees to share their feedback about leadership and culture.In 2019,Tell Dell told us that:95%o

137、f employee respondents appreciate their leaders consistently treating employees with respect;93%are proud to work at Dell Technologies;90%feel like part of a team;and 89%say theyre satisfied with the company and their work.We pride ourselves on having an open culture where all employees feel comfort

138、able voicing their questions and concerns.This“speak-up”culture and its supporting infrastructure are essential to the success of our diversity and inclusion efforts,and to our company as a whole.*This goals metric is based on the average rating employee respondents gave their leaders during our ann

139、ual,internal and optional employee opinion survey of Dell Technologies employees,excluding VMware,Secureworks and Pivotal.50%By 2030,50%of our employees will participate in employee resource groups to drive social impactDell Technologies Employee Resource Groups(ERGs)bring their authentic selves,div

140、erse perspectives and collective voices together to drive our business and social impact.As of July 2019,we have 13 ERGs devoted to four focus areas gender,ethnicity,identity and various backgrounds with 380 chapters in more than 60 countries worldwide.According to our annual Tell Dell employee opin

141、ion survey in 2019,about 30%of our employees belonged to an ERG where they participated in the groups professional development,networking and community involvement opportunities.ERG members who attended six or more events had a 31%higher employee-loyalty average via the Employee Net Promoter Score(e

142、NPS)than non-ERG members.A global measurement tool used by most large corporations,eNPS asks team members how likely they would be to recommend their company as a place to work.eNPS and ERG participation are questions we ask in our optional Tell Dell annual employee opinion survey.During late 2018 a

143、nd early 2019,we gathered over 500 global ERG leaders for our Regional ERG Summits.Participants used design thinking exercises to quickly prototype how ERGs could drive more impact for Dell Technologies.The top ideas are being implemented.Were continuing the success of bringing our ERGs together.Exp

144、lore Dells most recent progress at DellT SOCIAL IMPACT PLAN FOR 2030 /232030 Cultivating Inclusion Goals75%Each year through 2030,75%of our employees will believe their leader is inspiring*Being a leader who inspires means bringing a broad spectrum of skills,such as strategic thinking,listening,deci

145、sion-making,problem-solving and motivating others to bring their best.In our 2019 Tell Dell employee opinion survey,88%of respondents rated their leaders as“inspiring.”We are creating programs that we expect will inspire our leaders of the future.As one example,our new Diversity Leadership Accelerat

146、or Program(DLAP)is a coaching and sponsorship program designed in partnership with experts at Simmons University and Tenshey,Inc.to help high-performing people who identify as women advance their careers at Dell Technologies.Representation of women in the workplace declines at each progressing caree

147、r stage;by advancing female senior professionals and midlevel managers,DLAP will help us build a more diverse leadership pipeline.Explore Dells most recent progress at DellT SOCIAL IMPACT PLAN FOR 2030 /24*This goals metric is based on the average rating employee respondents gave their leaders durin

148、g our annual,internal and optional employee opinion survey of Dell Technologies employees,excluding VMware,Secureworks and Pivotal.CULTIVATING INCLUSIONWe scale for maximum impact In todays business environment,a spectrum of perspectives not only creates a collaborative culture,but also is proven to

149、 increase innovation and help fortify financial performance.Successful businesses understand that embracing diverse experiences enhances their insight into customer wants and needs.Educating for equality in the workplaceOur leaders are at the forefront of how we achieve equality in the workplace.Wer

150、e delivering engaging educational opportunities for our employees on various diversity topics,from identifying ways to mitigate unconscious biases to promoting a more collaborative and inclusive leadership style whenever such biases are found.Partnering to support diversity and inclusionAt Dell Tech

151、nologies,we aim to help audiences both internal and external appreciate and support the importance of inclusion in the workforce and beyond.By forging meaningful partnerships with customers and organizations that share our values,were building stronger alliances and a community that recognizes,respe

152、cts and welcomes these values.Developing breakthrough diversity-related innovations The lack of diversity in technology is a historical and industrywide problem requiring solutions beyond our own.But,as one of the worlds largest technology companies,were in prime position to lead the way and help ch

153、ange the narrative of tech and diversity.OUR SOCIAL IMPACT PLAN FOR 2030 /252030 Cultivating Inclusion Goals95%By 2030,95%of our employees will participate in annual foundational learning on key topics such as unconscious bias,harassment,microaggression and privilegeSome of our most important work i

154、s our foundational learning to advance awareness and positive change internally.In 2014,Dell Technologies was the first IT company to participate in Men Advocating Real Change,a program created by the nonprofit Catalyst to develop male allies in the workplace.Since 2014,Dell has led an innovative fo

155、undational learning program intended to help employees identify where unconscious bias exists and how to mitigate it using awareness and conversation.In 2021 we named this program Be the Change.By the end of July 2019,95%of Dell Technologies executives and over 14,000 employees worldwide had partici

156、pated in this uniquely immersive experience.By the end of 2021,most leaders and employees will have participated.50%Each year through 2030,50%of the people empowered by our social and education initiatives will be those who identify as girls,women or underrepresented groupsAs a global technology pro

157、vider and corporate citizen,we see firsthand how a lack of access to education and technology can prevent people from reaching their full potential.To align with our goals of increasing the number of women and underrepresented minorities within Dell Technologies workforce,we want at least half of th

158、e participants in our social and education initiatives to be from those same groups,while also including people who are socioeconomically disadvantaged.In our work toward our previous 2020 goal to apply our expertise and technology in underserved communities we reached over 990,000 people in FY19;45

159、%of those reached in that year were girls and women.With this new 2030 goal,we want to extend our reach and increase access to help provide people of all backgrounds with the information and skills they need to compete in todays global workforce.For example,we are partnering with select companies to

160、 form a new Women in Technology Consortium,committed to developing scalable solutions that can foster more girls and women to thrive in tech.Explore Dells most recent progress at DellT SOCIAL IMPACT PLAN FOR 2030 /26TRANSFORMTRANSFORMING LIVES 27OUR SOCIAL IMPACT PLAN FOR 2030 /TRANSFORMING LIVESWe

161、create technology to tackle global problems that impact millions of peopleEven a cursory review of the global issues identified by the U.N.highlights that wide-ranging societal challenges cross boundaries and cant be resolved by any one group acting alone.Nor can these issues and those identified by

162、 the SDGs be put off or left for future generations to solve.In fact,the U.N.s 2018 report on the Sustainable Development Goals indicates many of the 2030 goals are off-track,threatening to leave millions behind.Technology offers hope.A study by the Global e-Sustainability Initiative showed achievin

163、g the SDGs is closely tied to technology,and we believe our scale,support and the innovative application of our portfolio collectively play an important role in making progress real.Technology as our greatest driving forceWe believe the power of technology can help solve the worlds most serious soci

164、al problems.At a visionary level beyond our work with nonprofits to further positive impacts in their local communities were exploring partnerships with organizations that will glean the greatest benefit from our innovation and global reach.Additionally,were working with our customers and partners t

165、o develop further advancements in industries that can help reach the most people in need.Fueling innovations in health care Access to health care,for example,is a major global concern.In India alone,almost two-thirds of the 1.3 billion citizens live in rural,difficult-to-access areas.Together with I

166、ndias Ministry of Health and Family Welfare and our partner Tata Trusts,we developed Digital LifeCare,which uses our technology to deliver preventive health screenings of noncommunicable diseases at nation-level scale.LifeCare includes interactive modules to lead health care workers through the step

167、s of an individuals visit and screening,including alerts and reminders for patient monitoring.The LifeCare platform also includes web apps for doctors with built-in protocols to standardize quality of care and near real-time dashboards for health officials for performance monitoring and better data-

168、based decision-making.All patient data is synced and stored in the government cloud to track health patterns nationwide and help inform public health policy.Infinite opportunities for technology-based solutionsDigital LifeCare is just one illustration of how the public and private sectors are collab

169、orating to use the power of technology to create a future capable of fully realizing human potential.From health care to education to improving economic opportunity,there are limitless possibilities for leveraging technology to solve complex social challenges.OUR SOCIAL IMPACT PLAN FOR 2030 /282030

170、Transforming Lives Moonshot Goal1BWith our technology and scale,we will advance health,education and economic opportunity initiatives to deliver enduring results for 1 billion people by 2030In todays digital economy,access to technology is more essential than ever to addressing the worlds most press

171、ing societal challenges.As a global tech leader,Dell Technologies will play a key role in solving the worlds challenges a responsibility we embrace wholeheartedly.Why We are technology optimists.We believe technology does and will dramatically improve lives,but its up to us to ensure it reflects our

172、 humanity and values.The next few decades will offer exponential progress,but everyone must be included in this digital era.If we dont act on a global scale,then we will miss the opportunity to apply technology in the most meaningful ways providing individualized health care,giving access to STEM-re

173、lated education,and helping people build their skills,careers and businesses.Where we areWith technology skills in urgent demand around the globe,Dell Technologies brings STEM education to underserved children worldwide through a broad array of programs.We have helped 16 million people,directly and

174、indirectly,through our Youth Learning initiatives(based on FY19 data),and are well on our way to reaching millions more through strategic partnerships.Working with the Ethiopian Ministry for Education,for example,were equipping over 1,000 schools with more than 24,000 Dell computers,while our nonpro

175、fit parner Camara Education offers information and communications technology training for school leaders and teachers.Together,we will provide the power of technology to over a million students who lack tech access at school and at home.Whats next To achieve our 2030 vision,were evolving our social

176、impact execution strategy.For example,were moving from traditional philanthropy to a collaborative model addressing systemic,global challenges by joining forces with customers and other companies on targeted,region-specific goals.This effort is currently focused on increasing the reach and effective

177、ness of STEM education for underrepresented U.S.high schoolers,and will expand internationally,focusing on other regional challenges.OUR FOCUS AREAS FOR TRANSFORMING LIVESAdvancing health care through the power of technologyEnabling education with greater digital inclusionExpanding economic opportun

178、ity by increasing equitable accessConnecting with partners to combine our strengthsExplore Dells most recent progress at DellT SOCIAL IMPACT PLAN FOR 2030 /29TRANSFORMING LIVESWe bring more people into the digital economyThe United Nations Sustainable Development Goals(SDGs)represent the most ambiti

179、ous global agenda ever formalized for the social,economic and environmental improvement of the world.Realizing the SDGs by 2030 would have a profoundly positive impact:no poverty,no hunger,gender equality,economic growth decoupled from environmental resource degradation and more while ensuring no on

180、e is left behind.There is strong evidence a positive relationship exists between access to technology and achievement of the SDGs.The future belongs to those who can leverage technology to solve problems and drive human progress.Thats why we view access to technology not as a luxury,but as a necessi

181、ty.Facilitating growth through digital accessAs a global technology provider and corporate citizen,we see firsthand how access and inclusion allow people everywhere to become part of the digital era.Through technical literacy,people can benefit from remarkable resources for health care,education and

182、 economic growth.According to research conducted by Dell Technologies and Vanson Bourne of 3,800 business leaders worldwide,85%of respondents believe the jobs of 2030 dont yet exist.Further,56%of leaders feel students must be taught how to learn,rather than what to learn,to succeed in the workforce

183、of the future.Digital access will help power these shifts and support a better future for us all.Opening up education for allSTEM skills are unquestionably crucial for future generations of workers.We have a longstanding,multimillion-dollar global commitment to providing underserved youth with high-

184、quality STEM education and better access to technology.Dell Accessible Learning(DAL)is a platform that enables students including those with disabilities to learn in-demand skills such as computer programming,app development,customer service and entrepreneurship.Dell Technologies Distance Education

185、Laboratory for People with Disabilities in Fortaleza,Brazil,created DAL in partnership with the State University of Cear.Empowering future generationsThe economy of 2030 will be built on the technical innovation of today and technical advances can digitally infuse equality in hiring.CEO Michael Dell

186、 was a driving force in advocating the U.N.s#8 Sustainable Development Goal,which calls for sustainable economic growth and decent work for all.We believe entrepreneurs are the lifeblood of the global economy creating jobs,spurring innovation and growing the economy.Our programs provide access to te

187、chnology,promote skill development for employment,and entrepreneurship-based projects for innovation.OUR SOCIAL IMPACT PLAN FOR 2030 /302030 Transforming Lives Goals50%Each year through 2030,50%of the people empowered by our social and education initiatives will be those who identify as girls,women

188、or underrepresented groupsAs a global technology provider and corporate citizen,we see firsthand how a lack of access to education and technology can prevent people from reaching their full potential.To align with our goals of increasing the number of women and underrepresented minorities within Del

189、l Technologies workforce,we want at least half of the participants in our social and education initiatives to be from those same groups,while also including people who are socioeconomically disadvantaged.In our work toward our previous 2020 goal to apply our expertise and technology in underserved c

190、ommunities we reached over 990,000 people in FY19;45%of those reached in that year were girls and women.With this new 2030 goal,we want to extend our reach and increase access to help provide people of all backgrounds with the information and skills they need.As a part of this goal,we will continue

191、developing and scaling up new STEM programs aimed at attracting and deepening a technology talent pool of women and minorities.Explore Dells most recent progress at DellT SOCIAL IMPACT PLAN FOR 2030 /31TRANSFORMING LIVESWe partner to address societys most pressing challengesMillions of nonprofit org

192、anizations around the world create transformative change in their communities every day.Their adoption and successful application of technology,however,is limited.As we move toward 2030,nonprofits of all kinds will need to undergo the same digital transformations as businesses if they are to survive

193、 and thrive.They will need to turn their own data into insights and actions,transform their workforce and volunteers via new tools and skills,and scale their success across the issues they take on.Supporting the evolution of nonprofit organizationsThe power of digital transformation can have a subst

194、antial,positive impact on the nonprofit sector.By using technology to increase efficiency of operations,drive data analytics,and ensure the right portfolio of technology solutions to meet their current and growth strategies,we can support these organizations in achieving their unique social missions

195、.Facilitating digital transformation from the ground upThats why Dell Technologies is expanding our Tech Pro Bono program,which was inspired by VMwares Good Gigs program.These programs offer employees the opportunity to contribute their professional expertise to organizations doing good around the w

196、orld.Program participants work with nonprofit partners to determine together which of our technology solutions will best help them do their valuable work.Simultaneously,participants also learn and grow through this immersive experience,making it a win-win-win initiative and demonstrating the power o

197、f pro bono efforts to help nonprofits transform the world.Amplifying the impact of nonprofits around the worldAs a partner to the nonprofit organizations we work with,we are positioned to both facilitate their adoption of technology and further magnify their efforts by applying our skills and scale.

198、Together,we will help bring innovative,successful solutions to the global stage,creating widespread impact and changing the world for the better.As an example,Dell is helping lead the way to personalized health care through our partnership with the Translational Genomics Research Institute(TGen)to f

199、ight rare pediatric cancers.We continue to evolve the Dell Genomic Data Analysis Platform,which uses high-performance computing to analyze patients sequenced genomes enabling researchers and physicians worldwide to share data and gain new perspectives,and benefitting young patients through precision

200、 medical treatments,which can translate to better health outcomes.OUR SOCIAL IMPACT PLAN FOR 2030 /322030 Transforming Lives Goals1KBy 2030,we will use our expertise and technology to help 1,000 nonprofit partners digitally transform to better serve their communitiesNonprofit groups are among the mo

201、st powerful forces for good in the world,and we want to help them maximize their potential.So,we apply our technology and expertise to help nonprofits transform their IT environments,letting them focus on what they do best.Modeled on VMwares successful Good Gigs program,our Tech Pro Bono initiatives

202、 mobilize Dell Technologies employees to help nonprofits identify issues and determine the right technology solutions for them.This allows these valuable organizations to use technology to drive their missions even further,amplifying their positive impact on society.75%Each year through 2030,75%of o

203、ur employees will participate in giving or volunteerism in their communities Were passionate about helping our communities.Dell contributes to approximately 60 nonprofit organizations in over a dozen countries through our funds,technology and expertise.Employees contribute their donations,talent and

204、 time to their favorite causes.Dell Technologies employees who volunteer consistently score higher on all measures of job satisfaction(in our annual employee survey)than those who dont,so we make it easy for employees to give back.In FY19,employees volunteered 890,000 hours,our highest annual total

205、ever.We reward employees for their community service,and we match employee financial donations.In FY19,over$2.5 million in volunteer rewards and$20.2 million in employee and matched giving was distributed to nonprofits.We are amplifying our impact by scaling our skill-based volunteerism program,matc

206、hing emerging leaders with nonprofits on transformative projects.Explore Dells most recent progress at DellT SOCIAL IMPACT PLAN FOR 2030 /33ETHICS&PRIVACY UPHOLDING ETHICS&PRIVACY34OUR SOCIAL IMPACT PLAN FOR 2030 /UPHOLDING ETHICS&PRIVACY We continue our enduring commitment to transparencyWe will co

207、ntinue our enduring commitment to transparency so that our customers can easily access,delete and make changes to their personal data when necessary.Building confidence through appropriate privacy governance and risk managementA robust global privacy program,instilled in all our business functions a

208、nd each of our employees,cultivates the confidence that personal data,regardless of where it comes from,will be managed appropriately.Inspiration through recognition and awardsOur ethics and compliance programs are a source of pride and inspiration within the company.We continue to receive external

209、recognition and attention from our customers,partners and peer companies.As a result of our ethical cultural and strong programs,Dell Technologies is one of 2021 Worlds Most Ethical Companies named by the Ethisphere Institute and has received this esteemed recognition for many years.OUR SOCIAL IMPAC

210、T PLAN FOR 2030 /352030 Upholding Ethics&Privacy Moonshot Goal By 2030,we will fully automate our data control processes,making it easier for our customers to control their personal dataGood business practices around ethical use of personal data must consider,first and foremost,the human impact of p

211、ersonal information collection and use.As new consumer privacy laws are being enacted worldwide,they must go hand-in-hand with business commitment to put customers in the drivers seat with respect to their personal data.Its all about trust and building trust is exactly how businesses earn and keep c

212、ustomers.Why We believe privacy is a fundamental human right,and transparency in how Dell Technologies is processing our customers personal data continues to be a paramount focus.As a global company,we comply with privacy laws all over the world,help shape these laws and stay ahead of them with our

213、customers right to privacy in mind.For example,our Global Privacy Program uses the comprehensive RSA Archer Privacy tool to help identify,assess and appropriately manage our privacy risk.Where we areAs we continue to enhance our Global Privacy Program,were fully committed to transparency in how we u

214、se,collect,share and transfer our customers personal data.This pledge sets a solid foundation for evolving technologies as we strive toward automated technologies that will give our customers greater ease in accessing or deleting their personal data,and to assert upfront preferences for the collecti

215、on and sharing of their personal data.Whats next We will publish an enhanced privacy statement that features our commitment to leverage leading-edge technology for greater transparency and customer-preference management.We will continue to invest in our advanced privacy governance and risk-managemen

216、t technology.And we will continue to select,evaluate and do business with third parties who share our level of dedication to privacy.HOW WE GET THEREPublish an enhanced privacy statementLeverage leading-edge technology for greater transparency and customer-preference managementInvest in our advanced

217、 privacy governance and risk-management technologyDo business with third parties who share our level of dedication to privacyExplore Dells most recent progress at DellT SOCIAL IMPACT PLAN FOR 2030 /36UPHOLDING ETHICS&PRIVACY We ignite and inspire passion for integrity in all our employeesWe believe

218、in fostering a culture of integrity at all levels of the organization.The key to our success is that our value of integrity lives in the hearts and minds of our team members.Our employees represent Dell Technologies integrity in action.We cultivate our employees desire to do the right thing and our

219、business leaders dedication to a culture of integrity by providing the support,tools and training that transform values into everyday actions.Leveraging innovation to succeed with distinctionWe leverage technology and deploy state-of-the-art tools to assist our employees in applying the principles o

220、f integrity and compliance as part of everyday business transactions,activities and decisions.For example,our newly released,HTML-based and interactive Dell Technologies Code of Conduct,allows employees to seamlessly navigate and digest management expectations in real time.We also developed The Cour

221、age Project,one of several game-based modules where employees apply newly learned concepts in an interactive online environment.Trailblazing the information technology industryExternally,we strive to be a leader in this space.We are active,and often,founding members of nonprofits and advisory organi

222、zations aimed at influencing corporate transparency and integrity.Our subject matter experts are frequent speakers at industry events,and we work within these organizations to collaborate with other like-minded companies and advance ethical practices around the world.Supporting our business leaders

223、as leaders in integrity Our team members look to their leaders in the areas of sales,marketing,engineering,finance and other functions to model ethical behavior.Leaders must both uphold our high ethical standards themselves and ensure that their team members do as well.Behavior that falls short of t

224、he law or our high ethical standards will never be tolerated,and our leaders will take swift action to ensure compliance.Our leaders walk the walk when it comes to ethics and integrity.They run business-led ethics committees and controls councils,regularly engage their teams in ethics discussions in

225、 team meetings and at high-profile business events and patriciate in external groups designed to spread ethical business practices.Employees perception of leader commitment to a culture of integrity is measured by our annual employee opinion survey and our biannual ethics and compliance survey.OUR S

226、OCIAL IMPACT PLAN FOR 2030 /372030 Upholding Ethics&Privacy Goals 100%Each year through 2030,100%of our employees will demonstrate their commitment to our valuesAs technology continues to play an increasingly important role in peoples lives,business integrity and compliance with applicable laws must

227、 be translated into everyday business practices and for a global technology company,that begins with our employees.Dell Technologies cares as much about how we do business as the business we do.Moving forward,we will continue to achieve a 100%completion rate for annual employee compliance training,a

228、nd to conduct,analyze and use our culture survey to shape future initiatives.Most importantly,we will live up to our name as a leading provider of technology by seeking,investing in and enabling digital tools aimed at proactively driving a culture of compliance and integrity.Explore Dells most recen

229、t progress at DellT SOCIAL IMPACT PLAN FOR 2030 /38UPHOLDING ETHICS&PRIVACY We drive a high standard of responsibility in our partner ecosystemWe hold our partners and other third parties to the same high standards we set for ourselves.Giving our partners a boostDoing business with Dell Technologies

230、 benefits our partners not only by improving their bottom line,but also by helping them become more competitive in the marketplace.Our Vision for 2030 includes global initiatives in which Dell Technologies working with industry experts will provide our partners digital tools to assess and improve th

231、eir own programs in order to meet Dell Technologies expectations and evolving industry requirements.Continuously watching to catch concerns earlyWe will also leverage digital tools and business intelligence to continuously evaluate our partners,and ensure were flagging areas for inquiry in a more pr

232、oactive and timely manner.OUR SOCIAL IMPACT PLAN FOR 2030 /392030 Upholding Ethics&Privacy Goals 100%By 2030,100%of the partners we do business with will demonstrate their commitment to our valuesOur key strategic partners are an extension of our business and,therefore,our reputation.Its essential o

233、ur partners operate lawfully,ethically and in line with our expectations as outlined in the Dell Technologies Code of Conduct for Partners.To further support our partners operational integrity,we will continue to enhance and drive adoption of a technology-enabled platform designed to allow our key p

234、artners to assess their adherence to Dell Technologies expectations as well as best practice industry standards.When necessary,we will then team up with industry leaders who will help our partners build focused improvement plans,design and deploy policies and other program elements necessary to addr

235、ess gaps,and adopt practices for continued improvement.We will also build data analytics and monitoring programs with the goal of proactively identifying potential issues prior to red flags or audits.Explore Dells most recent progress at DellT SOCIAL IMPACT PLAN FOR 2030 /40Progress Made Real our so

236、cial impact plan for 2030 outlines our road map of how we will drive progress for humankind and the planet on our way to 2030 and beyond.With this plan and our annual social impact reports,we continue our long-standing commitment to transparency for our social impact initiatives.We must innovate and

237、 evolve to meet the challenges before us,but it is not our journey alone.We welcome ideas and partnerships,and hope you will join us in making progress real.Visit DellT for more information.Dells 2030 Plan and this document launched in 2019.This version reflects the add of new goals in 2021.41OUR SOCIAL IMPACT PLAN FOR 2030 /