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1、XPeng Inc.2022 ENVIRONMENTAL,SOCIAL AND GOVERNANCE REPORTE N V I R O N M E N T A L S O C I A L G O V E R N A N C E0030042022 HighlightsMessage from the Board of DirectorsAbout XPENGHeralding Low-Carbon Green GrowthSustainability ManagementAppendixPartnering with XPENG to Build an Inclusive Ecosystem

2、Exploring the Future of Mobility Using Intelligent Technologies09071 51 71 93 13537394 1434555738385971051091 1 11231291371431491 5 1158163Company ProfileCorporate GovernanceHonors ReceivedTackling Climate ChangeEnvironmental Management Feature Building the Green Value ChainGovernance Structure for

3、Sustainable DevelopmentStakeholder EngagementMateriality AssessmentKey Performance IndicatorsContent IndexFeedback FormEmployee RightsHealth and SafetySupply Chain ManagementContribution to the Society Feature Witnessing the Growth of EmployeesTechnology InnovationQuality Products Feature Premium Se

4、rvices for XPENG OwnersENVIRONMENTAL SOCIAL GOVERNANCEENVIRONMENTAL SOCIAL GOVERNANCETable of Contents005006ENVIRONMENTAL SOCIAL GOVERNANCEENVIRONMENTAL SOCIAL GOVERNANCEReporting ScopeReport confirmation and approvalDisclaimerAccess to this ReportReporting StandardsSource of InformationExplanation

5、of referencesThis report covers XPeng Inc.and its subsidiaries.The reporting period is from January 1,2022 to December 31,2022,in line with the fiscal year.The time frame for some of its content has been extended.Unless otherwise stated,this report adopts CNY as the monetary unit.This report was con

6、firmed by the Companys ESG Steering Committee and approved by the Board of Directors on March 17,2023.Certain statements in this report are forward-looking statements about our goals and plans for the future.These forward-looking statements are based on managements current expectations.Uncertainties

7、 and other factors may cause our actual results,performance or achievements to be materially different from those expressed or implied by the forward-looking statements.The Company is under no obligation to update any forward-looking statement contained in this report.This Report is available in sim

8、plified Chinese,traditional Chinese and English for readers reference.In case of any inconsistency,the traditional Chinese version shall prevail.This report can be viewed or downloaded on the Hong Kong Exchanges and Clearing Market website(http:/www.hkexnews.hk/),as well as on the Companys official

9、website().For any inquiries or suggestions regarding this report,please contact us using the following address:XPeng Inc.,8 Songgang Street,Tianhe District,Guangzhou,Guangdong ProvincePhone:020-6680 6680Fax:020-6680 6689This report refers to the Environmental,Social and Governance(ESG)Reporting Guid

10、e in Appendix 27 of the Main Board Listing Rules of the Hong Kong Exchanges and Clearing Limited(HKEx)and the Global Reporting Initiative(GRI)Standards.This report was prepared in accordance with the above mentioned standard requirements,following communication with stakeholders,analysis of material

11、 issues,collection of relevant information,the corresponding written reports,as well as management verification,in order to ensure the materiality,quantization,balance and consistency of its contents.In order to comply with the consistency principle in the reporting principles and ensure meaningful

12、comparison,there has been no material change to the methodology or key performance indicators adopted by the Company for the year ended December 31,2022 as compared to those for the year ended December 31,2021.Unless otherwise specified,the information and data cited in this report all come from the

13、 Companys official documents,statistical and financial reports,as well as other related public documents.XPeng,Inc.guarantees that this report is free from any false statements,misleading statements or major omissions,and the Board of Directors is responsible for the truthfulness and accuracy of its

14、 contents.For convenience of expression and reading,XPeng Inc.,XPENG,the Company,this company and we in this report,all refer to XPeng Inc.and its subsidiaries.Note:1.“XPeng Inc.”is provided for identification only.This report is the third Environmental,Social and Governance(ESG)report issued by XPE

15、NG(XPeng Inc.,hereafter referred to as the Company)1,which aims to showcase the management,commitment,actions and achievements of the Company and its subsidiaries in sustainable development.About the Report008ENVIRONMENTAL SOCIAL GOVERNANCEENVIRONMENTAL SOCIAL GOVERNANCEESG GovernanceESG Goal Manage

16、mentESG Risk ManagementOur board of directors(the Directors)of the Company(the“Board”)attaches great importance to sustainability management.In accordance with the requirements of HKExs Environmental,Social and Governance Reporting Guide,XPENG has established an effective environmental,social and go

17、vernance(hereinafter“ESG”)mechanism,kept improving the ESG governance structure across the Company,and stepped up the Boards supervision and participation in ESG affairs of the Company and performed the corporate social responsibilities in a faithful manner in pursuit of long-term sustainable develo

18、pment.As the decision-making body of the Company,the Board assumes overall responsibilities for XPENGs ESG strategies,policies,etc.,and authorizes the ESG Steering Committee,headed by the President of the Company to assist the Board in managing and making decisions regarding ESG matters.The Companys

19、 ESG Steering Committee is responsible for reviewing,developing and approving the Companys ESG development goals,policies and strategies,regularly discussing and reviewing the Companys ESG goals and their achievement,and reporting to the Board of Directors on a periodic basis.At the implementation l

20、evel,the Company has established an ESG Task Force dedicated to routine management and overall coordination of ESG-related matters as well as preparing briefing reports of the achievements of ESG work in a timely manner.XPENG sets its ESG goals and continuously keeps tracks of the progress in ESG wo

21、rk in accordance with HKExs Environmental,Social and Governance Reporting Guide as well as other internationally recognized principles and practices.The Board reviews and discusses the Companys ESG goals and will review the progress towards relevant goals to adapt to the latest developments of the e

22、xternal environment and the Companys businesses.With a keen eye on the major impact that ESG risks might have on the Company,XPENG updates the Companys ESG issues on a yearly basis in line with industry-specific ESG risks,regulatory requirements and macro-policies,as well as performs materiality ass

23、essments of the ESG issues by means of stakeholder survey,expert review and Board sessions.The Board has participated in the materiality assessments of identified the 2022 ESG issues,held regular sessions over the major ESG risks,and reviewed and confirmed the analysis results of the 2022 materialit

24、y issues.007Message from the Board of Directors009010ENVIRONMENTAL SOCIAL GOVERNANCEENVIRONMENTAL SOCIAL GOVERNANCE2022 Highlights01E XPLOREROF FU T URE MOBILI T Y011012ENVIRONMENTAL SOCIAL GOVERNANCEENVIRONMENTAL SOCIAL GOVERNANCE2022 HighlightsStriving for a green futureImproving product experienc

25、eXPENGCompared to conventional ICE vehicles,the electric vehicles delivered by XPENG in 2022 will reduce carbon emissions by approximately 1.72 million tons2 over their entire life cycle,advancing green and low-carbon travel.Annual power generation from solar PV reached 26.62 million kWh,which is eq

26、uivalent to CO2 emission reduction of 14,188 tons,further promoting the clean energy adoption.In 2022,XPENGs annual charging reached 322,602,875 kWh,with a cumulative carbon emission reduction of about 577,200 tons,which delivers low-carbon living.The Company carried out internal measurement of ente

27、rprise carbon emissions and lifecycle carbon emissions of each vehicle model to formulate the carbon emission measurement system.The Company also has established a carbon footprint assessment of its mass production models,and assigned Zhaoqing Plant as a pilot unit for carbon emission status measure

28、ments,setting emission reduction targets and breakdown tasks for emission reduction.The Phase I distributed photovoltaic(PV)project located in the Zhaoqing Plant was connected to the grid in November 2021,with an installed capacity of 20.74 MW.Zhaoqing Plant was awarded the title of“Green Plant”from

29、 the Ministry of Industry and Information Technology of the Peoples Republic of China,driving the green transformation of the manufacturing.XPENG carried out active R&D and utilization of green materials.And we established a VOC(Volatile Organic Compounds)evaluation standard system and process speci

30、fication covering the whole vehicle,parts and materials.The Company has been ISO 9001 certified,obtained the EU 2018/858 WVTA certificate for P5 and G3i models,and secured the first type certificate of UNECE R79 in China from TV SD for its P7 model.The Company developed the quality objective in the

31、Supplier Quality Engineer(SQE)field,which is further divided into 30 objectives in 5 segments.The Company obtained the UN R155(UNECE Regulation No.155)certificate of compliance for its cybersecurity management system and 2 models were assigned C-NCAP 5-star rating in recognition of the products supe

32、rb safety performance.The Company conducted monthly NPS3 surveys to assess customers feedback on our products and services.Such regular feedback from customers will be provided to relevant divisions to improve their respective product and enhance our customers experience.We have more than 6,000 engi

33、neers,R&D investment accounted for 19.4%of revenue.With leading software and hardware technologies at its core,the Company made major industry breakthroughs in areas such as advanced driver-assistance system and 800V high voltage platform,as it continues to strengthen technology leadership.R&D perso

34、nnel accounted for 39.9%Companys total employees,and XPENGs R&D spending reached CNY 5,214.8 million during the year.In 2022,the Company was granted 694 new patents,bringing the total number of patents owned by the Company to 1,823,further enhancing XPENGs innovation capabilities.Building low carbon

35、 products：Reduce end-to-end carbon emissions：Establish the carbon emission measurement system：Green manufacturing：Green materials：Excellent product quality：Product safety：Customer satisfaction：Technology innovation：R&D capabilities：Note:2.The full lifecycle carbon emissions of conventional gasoline

36、vehicles come from the China Automotive Low Carbon Action Plan(2022)issued by CATARC.The full lifecycle carbon emissions of different models of XPENG in 2022 come from the XPENGs carbon emission calculation models.Note:3.NPS(Net Promoter Score):also known as word-of-mouth,is a metric used to measure

37、 the possibility of a user referring an enterprise or service to others.Corporate social responsibility013014ENVIRONMENTAL SOCIAL GOVERNANCEENVIRONMENTAL SOCIAL GOVERNANCEXPENGCorporate governanceThe total number of employees reached 15,829 at the end of 2022,up 13.2%from one year ago,boosting emplo

38、yment.The Companys Board of Directors is composed of 8 members,including 1 executive Director,4 non-executive Directors and 3 independent non-executive Directors,among which there is one female Director.Among the members of the Board,the independent directors hold a majority in each of the 4 profess

39、ional committees,all of which are chaired by an independent Director.The Company has established company-level ESG committee forming a 3-tier sustainability governance structure composed of the“Board of Directors-ESG Steering Committee-ESG Task Force”.The Company conducted 65 anti-corruption trainin

40、g sessions with participation of 11,477 people;and carried out over 70 training sessions on legal compliance covering 100%of employees to cultivate integrity across the Company culture.The Company has obtained the ISO 27001 Information Security Management System Certificate and ISO 27701 Privacy Inf

41、ormation Management System Certificate to improve cybersecurity management.The Company has training programs such as Plan X,Plan P,Plan E,Plan N and Plan G to meet the training needs of employees at all levels.The total number of employees receiving training reached 11,786 and the training duration

42、averaged 16.4 hours per person,supporting employees self-development.Customer satisfaction rate reached 96%,and the NPS survey was conducted on a monthly basis with the commitment to provide the customers with quality services.The Company has required suppliers to obtain third-party certification un

43、der IATF 16949,ISO 9001,environmental management system,production safety standardization,or equivalent certification.The Company evaluated the ESG performance of its suppliers,and continuously track suppliers ESG performance in the compliance,business ethics,confidentiality infringement,product qua

44、lity,production safety,environmental management and other dimensions.The Company has signed the Integrity Commitment Letter with 100%of suppliers to build a high quality partnership system.Throughout the year,the Company donated CNY 5 million to the XPENG Public Welfare Foundation to help society as

45、 a whole.XPENG Public Welfare Foundation provided funding to 27 social organizations in ecological and environmental fields,contributing to the protection of the environments ecology and biodiversity.The Company has formed the XPENG Volunteer Service Task Force made up of XPENG employees and vehicle

46、 owners,which has so far extended services to over 1,000 people and dedicated 5,355.13 hours to community services.The number of disabled employees reached 114,promoting working environment equality.Boost employment：Comprehensive governance structure：Integrity management：Cybersecurity：Employee empow

47、erment：Quality service：Responsible supply chain practices：Philanthropy：Community influence：Equal opportunity employment：015016ENVIRONMENTAL SOCIAL GOVERNANCEENVIRONMENTAL SOCIAL GOVERNANCE02E XPLOREROF FU T URE MOBILI T YAbout XPENG017018ENVIRONMENTAL SOCIAL GOVERNANCEENVIRONMENTAL SOCIAL GOVERNANCE

48、Company Profile2.1XPENG2015201720182019202020212022Chengxing Zhidong founded.Entered into our Series A,Series A1,and Series A2 financing arrangements.Entered into our Series B,Series B1,and Series B2 financing arrangements.Commenced delivery of XPENGs first Smart EV model,the G3,to customers.Entered

49、 into our Series C financing arrangements.長長長長長長長長長長長長長長長長長長長長長長長長長長長長長長長長長長長長長長長長長長長長長長長長 長長長長長長長長長長長長長 長長長長長長長長長長長長長長長長長長長長長長長長長長長長長長長長長 長長長長長長長長長長長長長Commenced delivery of XPENGs second Smart EV model,the P7,to customers.Listed on the New York Stock Exchange(NYSE)(stock code:XPEV).Listed on the St

50、ock Exchange of Hong Kong Limited(HKEx)(stock code:9868).Commenced delivery of XPENGs third Smart EV model,the P5,to customers.Launched the first self-operated store in Europe.Commenced delivery of XPENGs fourth Smart EV model,the G9.Founded in 2015 and headquartered in Guangzhou,Guangdong Province,

51、China,XPeng Inc.is a technology company focusing on the future of mobility.XPENG designs,develops,manufactures and sells smart electric vehicles to consumers across the globe.The Companys mission is to bring people more convenient and enjoyable mobility by leveraging technologies.Through continual i

52、nvestment in its full-stack in-house R&D,XPENG has actively built up its core capabilities and strives to become one of the leading smart EV companies in China.By the end of 2022,the Company had established six R&D centers,which reside in Beijing,Shanghai,Guangzhou,Shenzhen,Silicon Valley,and San Di

53、ego.Through consistent in-house R&D efforts and with leading software and hardware technologies at its core,XPENG brings innovation across autonomous driving,smart connectivity and core vehicle systems,and delivers smart electric vehicles that have become widely popular among the Chinese consumers.X

54、PENG History 019020ENVIRONMENTAL SOCIAL GOVERNANCEENVIRONMENTAL SOCIAL GOVERNANCECorporate Governance2.2Corporate Governance Structure2.2.1XPENGXPENG is committed to making consistent efforts to establish and improve a scientifically sound and robust sustainability governance system to cater to the

55、needs of the future development of XPENG.The Company complies strictly with the requirements of relevant laws,regulations and rules,such as the Company Law of the Peoples Republic of China,NYSE Listed Company Manual and HKEx Main Board Listing Rules4 etc.,to standardize its corporate governance poli

56、cies and procedures.XPENG continues its efforts in optimizing the Companys policy framework and improving the corporate governance structure according to the actual conditions of the Company and the latest regulatory requirements.The General Meeting of Shareholders retains the decision-making author

57、ity as stipulated by laws and regulations as well as the Articles of Association,and it exercises such rights to decide on significant matters such as the Companys business strategy and policies,financing,investment and profit distribution in accordance with the law.The Board is accountable to the G

58、eneral Meeting of Shareholders and exercises the management rights of the Company in accordance with the law.Specifically,it reviews the overall operation and development strategy of the Company,and makes decisions on operating principles and investment plans.It also supervises and gives guidance to

59、 management,including,among other functions,guidance on improvement of existing policies and guidelines,formulation of a comprehensive decision-making mechanism,standardization of work processes,establishment of strict approval procedures and build an organization structure with enhanced efficiency

60、and quality of investment decision-making.The Board of Directors has established four professional committees in order to improve the operational efficiency of the Board:the Audit Committee,the Compensation Committee,the Nomination Committee and the Corporate Governance Committee.Shareholders Meetin

61、gBoard of DirectorsESG Steering CommitteeSales andServicesFunctionsLegalFunctionsInternalControlFunctionsProductR&DFunctionsManufac-turing FunctionsFinanceFunctionsSupplyChainFunctionsITFunctionsBrandingFunctionsHRFunctionsAdminis-trative FunctionsCapitalMarket&InvestmentCorporate GovernanceCommitte

62、eNomination CommitteeCompensation CommitteeAudit CommitteeNote:4.Excluding rules exempted by HKEx.021022ENVIRONMENTAL SOCIAL GOVERNANCEENVIRONMENTAL SOCIAL GOVERNANCEOperational Compliance2.2.2XPENG315N+3 company-wide training sessions on compliance awareness,involving trademark application and use

63、in compliance with the law,software compliance,risk prevention and data security compliance.SessionsSessionsSessions15 training sessions on compliance requirements of particular EU countries for certain departments.Multiple special compliance training sessions focusing on different businesses or sce

64、narios.During the course of the Companys operation,XPENG has adhered to applicable national or local laws and regulations and made consistent improvement to its compliance management system by drawing on international rules and initiatives.The Company delivers compliance training to internal employe

65、es to enhance their awareness of compliance.In 2022,the Department of Legal Affairs of the Company organized over 70 internal compliance training sessions,covering the senior management and all departments of the Company,including:Compliance Training023024ENVIRONMENTAL SOCIAL GOVERNANCEENVIRONMENTAL

66、 SOCIAL GOVERNANCERisk Control2.2.3XPENGThe Company refers to the internal control framework of the COSO(the Committee of Sponsoring Organizations of the Treadway Commission)and the Sarbanes-Oxley Act Section 404 to establish a risk management framework and related risk management systems to compreh

67、ensively manage operational risks.The Company manages the risks in accordance with the process of risk identification,risk assessment,risk response,problem solving,review and reflection,process improvement and additional control,and follow-up reviews,to carry out closed-loop risk management.In 2022,

68、the Company identified several major risks,including risks related to R&D,market competition,and capital resources,by reference to national policies,changes in the market environment,internal operations and stakeholders concerns.The Company performs scenario-based analysis,sensitivity analysis and s

69、tress tests on the financial and business impact of major risks.For example,the Company assessed base-case,best-case and worst-case scenarios of major risks and evaluated the possible financial and business impact under each scenario to thoroughly conduct risk prevention and control,as well as plan

70、for alternatives.Further,the Company carries out timely risk warnings for internal and external risks,and regularly revisits its risk management framework and internal control process.The Company has built long-term financial models,forecasting future financial performance,and conducting sensitivity

71、 tests on material business assumptions/risks,market assumptions/risks,and financial assumptions/risks,including but not limited to volume of sales,raw material costs,number of stores and charging stations,risk-free interest rates,loan rates,foreign exchange rates,industry competition,and labor mark

72、et competition.The Board is the highest authority and decision-making body for the Companys risk management.In 2022,within the Board,three independent non-executive Directors and one non-executive Director have risk management expertise.Additionally,one non-executive Director and two independent non

73、-executive Directors constitute the Audit Committee of the Company so as to ensure that risk management is carried out independently of the business lines.Moreover,we have established financial incentives for senior executives,direct managers,and others involved to develop risk management indicators

74、,and strengthen the implementation of risk management measures.Risk Identification and Assessment025026ENVIRONMENTAL SOCIAL GOVERNANCEENVIRONMENTAL SOCIAL GOVERNANCEXPENG030201Risk Management and MonitoringAt XPENG,we attach great importance to the effectiveness of the Companys risk management and i

75、nternal controls.On behalf of the Board,the Audit Committee reviews how management develops,implements and oversees risk management and internal controls on a quarterly basis.Additionally,an annual review is conducted to ensure the effectiveness of our risk management and internal control systems.Th

76、e Company conducts quarterly operational audits and relevant assessments in order to identify the major risks faced by the Company,update the internal control policies and ensure effective operation of the internal risk management system,we have completed an overall operational audits across a full

77、spectrum of business in 2022.To ensure the effectiveness of the risk management and internal control systems,the Company established an internal control model based on“three lines of defense”:The first line of defenseThe second line of defenseThe third line of defenseThe first line of defense is mai

78、nly composed of the Companys business and functional departments in charge of daily operations and management.These departments design and implement relevant control measures and risk responses.The second line of defense is mainly composed of finance,internal control,legal,Quality and Safety Managem

79、ent Center,among others.Their key responsibilities are to assist the first line of defense in establishing and improving the risk management and internal control systems,as well as to oversee and ensure its effectiveness.The third line of defense is mainly composed of the audit team and the supervis

80、ion team within the internal control department.The audit team regularly carries out independent evaluations to ensure the effectiveness of the Companys risk management and internal control system.In order to ensure its independence,the audit team reports directly to the Audit Committee.The supervis

81、ion team regularly assists management in promoting integrity and ethical values to all employees,as well as handling any reports of corruption.027028ENVIRONMENTAL SOCIAL GOVERNANCEENVIRONMENTAL SOCIAL GOVERNANCEResponsibilities of the Board of Directors2.2.4XPENGOur Board of Directors performs regul

82、ar follow-up assessments of the effectiveness of the Companys internal controls in line with the requirements of the listing rules and applicable laws and regulations to protect the rights and interest of the shareholders.The senior management is responsible for the production and operation and mana

83、gement of the Company,as well as leading the implementation of the Board resolutions.The senior management of the Company also takes charge of implementing the annual plans and investment initiatives set out by the Board,formulating specific rules and regulations of the Company,and executing other a

84、uthorities and responsibilities granted by the Companys Articles of Association or the Board of Directors.In order to standardize daily business operations,the Company has established policies,systems,and guidelines covering,R&D,procurement,production,sales,human resources,and finance etc.When nomin

85、ating and appointing members of the Board of Directors,the Company gives comprehensive considerations to a wide variety of factors,including gender,age,industry experience,professional background,educational background,etc.,to ensure diversified skills and experience required by different business a

86、reas and increase the share of female in management.As of the end of 2022,the Companys Board of Directors is composed of 8 members,including 1 executive Director,4 non-executive Directors and 3 independent non-executive Directors,among which there is one female Director.The members of the Board brin

87、g a variety of experiences in industries such as Internet technology and service,smart vehicle R&D and manufacturing and strategic investment.Among them,1 non-executive Director and 2 independent non-executive Directors have experience in the consumer goods industry,while 3 independent non-executive

88、 Directors and 1 non-executive Director have corporate governance experience in risk management.Meanwhile,the Company keeps assessing and monitoring the areas where Board diversity can be improved so as to elevate corporate governance.Among the members of the Board,the independent Directors hold a m

89、ajority in each of the 4 professional committees,all of which are chaired by an independent Director.Matters that fall within the scope of responsibilities of each of the professional committees are subject to the approval of the professional committees before being submitted to the Board of Directo

90、rs for deliberation so as to better give play to the roles of the independent Directors in supervision and decision-making,and so on.In 2022,the Company convened 5 meetings of the Board of Directors,which were attended by all directors that were required to attend.XPENG places a high premium on info

91、rmation disclosure and investor relations management.We publish quarterly and annual result reports as well as circulate other announcements where necessary.The Company communicates with investors on a periodic basis and actively shares the investors suggestions and feedback about the Companys produ

92、cts,operations and governance with internal teams so as to maximize the protection of the investors rights.Board DiversityIndependence and Effectiveness of the BoardProtection of the Rights of the Investors029030ENVIRONMENTAL SOCIAL GOVERNANCEENVIRONMENTAL SOCIAL GOVERNANCEBusiness Ethics2.2.5XPENGX

93、PENG adopts a zero-tolerance approach toward any form of corruption in conducting business.The Company complies strictly with such laws and regulations as the Anti-Money Laundering Law of the Peoples Republic of China,Supervision Law of the Peoples Republic of China,Law of the Peoples Republic of Ch

94、ina Against Unfair Competition,formulates company-wide rules and policies including the Employee Code of Conduct,Code of Integrity and Administrative Measures of Conflict of Interests,publishes the Anti-Corruption&Sanctions Policy and Code of Business Conduct and Ethics,clearly defines such behavior

95、s as corruption and bribery,including briberies,kickbacks,illegal gains and money laundering,and lays out relevant control measures.Moreover,our policies set forth the rules and disciplinary policies in the workplace withThe Company has made available multiple misconduct reporting channels,including

96、 email(report_),hotline and WeChat,all of which are published on its official website to allow customers,suppliers,media,investors and internal employees to report or leave complaints.While we encourage reporting using real names,we also accept anonymous reporting.We will launch a probe into any clu

97、es that are deemed worthy of investigation.The Company has established a standardized process for handling misconduct complaints,in which the internal control department will arrange designated personnel to conduct an investigation in a timely manner when a misconduct report is received,and a final

98、investigation report will be submitted to the chairman of the Board of Directors.The Company strictly protects the personal information of complainants and whistle-blowers,so that only personnel in charge of the reported cases have access to the complainants information and make connections.It is fo

99、rbidden to take retaliatory actions against employees who raise concerns or complaints.In addition,in the case of a reward being granted to an informant,the sponsor investigator shall apply for the reward being transferred into the Integrity at XPENG account or other secure non-personal account from

100、 which the money is directly transferred to the informant,keeping the transfer record sealed in the case file.At XPENG,we carry out ongoing and various training activities with regard to integrity education,values,code of conducts,and law®ulations facing Board members,management,regular employees

101、 and outsourced employees of the Company.We regularly share with the management and all staff the value of integrity and make it clear that all new hires should receive training in our code of conduct.The Company and its business departments also carry out training in the code of conduct training ei

102、ther regularly or from time to time,as part of our ongoing effort to promote the awareness of compliance and integrity among all staff.During the past four fiscal years,the Company had zero cases of fines or settlements with regard to anti-competitive behaviors.In 2022,3 corruption lawsuits and busi

103、ness ethics violations were filed and closed within the Company.The 3 cases that have been concluded involve three employees,two of whom were sentenced to bribery by non-State staff and were sentenced to six months imprisonment;one was sentenced to the crime of embezzlement and was sentenced to 8 mo

104、nths imprisonment.All cases did not have a significant adverse impact on the Companys operation.And the Company also took lessons from the cases and will keep strengthening and improving employees legal awareness to build a strong line of integrity.employees compliance behavior included in their per

105、formance review and evaluation.Also,we conduct business ethics related audits and have identified the ethical risks in business accurately.The Company incorporates integrity statements and confidentiality clauses into the agreements with third party partners,and requires suppliers to sign an Integri

106、ty Commitment Letter upon their bid submission.Meanwhile,we include the integrity related clauses into the contracts to be signed with the suppliers.We immediately stop working with any suppliers that violate the Companys integrity standards and pursue legal remedies for infringement.In 2022,100%of

107、our suppliers signed the Integrity Commitment Letter.Misconduct ReportingIntegrity Education6511,47715,738.5Total length of employee anti-corruption trainingHoursSessionsPerson-timePerson-timeNumber of anti-corruption training sessionsNumber of employees participating in anti-corruption trainingNumb

108、er of Board members participating in anti-corruption training031032ENVIRONMENTAL SOCIAL GOVERNANCEENVIRONMENTAL SOCIAL GOVERNANCEHonors Received2.3XPENGGoogle,KANTARThe Ministry of Industry and Information TechnologyGlobal Industrial Internet Conference Smart Connected Vehicle Summit 2022J.D.Power5

109、ChinaThe Economic ObserverWindTop 20 Chinese Global Brand Builders 2022-XPeng Inc.Leading Innovation Enterprises 2022-XPeng Inc.Wind ESG Hong Kong-Listed Company Best Practice Award(Society)2022-XPeng Inc.“CNY 180,000-300,000 Comprehensive Excellence Award”and“less than CNY 300,000 Ecology Star”in t

110、he WICE(World Industry Council for the Environment)World Smart Cockpit Survey-XPENG P7Ranked 1 in NEV-APEAL in the mid-size BEV segment-XPENG P7stGreen Plant 2022-XPENG Zhaoqing PlantNote:5.Founded by Mr J.D.Power III in 1968,J.D.Power is world renowned for the independence and objectivity of its re

111、search and is one of the most authoritative market research companies around the world.033034ENVIRONMENTAL SOCIAL GOVERNANCEENVIRONMENTAL SOCIAL GOVERNANCEXPENGJ.D.Power ChinaAuto Business ReviewChina Automotive Engineering Research InstituteWIREDChina Automotive Engineering Research InstituteRanked

112、 1 in the NEV-IQS in the small-size BEV segment-XPENG G3iTOP 10 Xuanyuan Award-Best Cars of the Year-XPENG G95-Sart Model in i-VISTA6 China Smart Vehicle Index-XPENG P5Best Electric Cars of the World 2023-XPENG G95-Star Health Car-XPENG G9stNote:6.The i-VISTA China Intelligent Vehicle Index is the w

113、orlds first consumer-oriented neutral,impartial and professional third-party testing and evaluation system for smart connected vehicles.It was established by China Automotive Engineering Research Institute in 2017,with the guidance of China Automotive Engineering Research Institute and China Associa

114、tion of Automobile Manufacturers.The index is based on the research results from intelligent vehicle integration system test zones,in combination with natural driving and traffic data research findings in China.035036ENVIRONMENTAL SOCIAL GOVERNANCEENVIRONMENTAL SOCIAL GOVERNANCE03E XPLOREROF FU T UR

115、E MOBILI T YSustainability ManagementXPENG is highly attuned to the impact of our business on the environment and society.We continue improving our ESG governance structure and actively communicate with key stakeholders to promote an orderly implementation of the Companys sustainability management w

116、ork.037038ENVIRONMENTAL SOCIAL GOVERNANCEENVIRONMENTAL SOCIAL GOVERNANCEGovernance Structure for Sustainable Development3.1XPENGCompositionBoard of DirectorsESG Steering CommitteeESG Task ForceResponsibilitiesIn 2022,we upgraded our former ESG Leading Group into the ESG Steering Committee,forming a

117、3-tier sustainability governance structure composed of the“Board of Directors-ESG Steering Committee-ESG Task Force”and establishing the closed-loop management system consisting of decision-making,communication,execution,reporting and assessment to ensure effective implementation of the ESG manageme

118、nt work.Furthermore,in response to Chinas“dual carbon”policy,we have upgraded our former Carbon Neutrality Project-based Working Group to the Carbon Neutrality Working Group in charge of the Companys carbon neutrality strategy planning and daily management to advance the Companys carbon management a

119、nd achieve the“dual carbon”goals.Includes all Board members.Assumes overall responsibility for ESG work and oversees the Companys ESG direction and strategy,identifying,assessing and managing any significant ESG risks in Companys business.It regularly receives reports from the ESG Steering Committee

120、 and other relevant management teams,and it is also in charge of reviewing and approving the Companys Sustainability Report andother ESG Management policies.The ESG Steering Committee formulates the Companys ESG vision,goals,strategies,policies,etc.;monitors the implementation of the Companys ESG st

121、rategy,and reviews the progress toward the ESG goals and provides advice regarding the ESG performance;assesses the ESG related risks and opportunities,reports to the Board of Directors on ESG work and provides advice each year regularly;reviews the Companys ESG report and other ESG related informat

122、ion disclosures.Responsible for the daily execution of ESG strategies set forth by the Board of Directors and the ESG Steering Committee,ongoing follow-up on the ESG requirements from regulators,investors and stakeholders,timely reporting on ESG performance,preparing ESG reports,and assisting the ES

123、G Steering Committee in carrying out supervision and assessment.Led by the Co-President of the Company,along with senior management in charge of Product planning,R&D,Manufacturing,Branding and Public Relations,Internal Controls,Legal,Financing and Investments,Administration,Finance and Operations pl

124、atform and other functions.Includes key personnel from Product Planning,R&D,Battery,Quality and Safety,Procurement,Manufacturing,Charging,Branding and Public Relations,Administration,Public Welfare Foundation,Financing and Investment,Finance and Operations platform and other core functions.039040ENV

125、IRONMENTAL SOCIAL GOVERNANCEENVIRONMENTAL SOCIAL GOVERNANCEStakeholder Engagement3.2XPENG Operational compliance Tax payment in accordance with laws Energy conservation and emission reduction Product quality Service and experience Information security and privacy protection Online promotion Offline

126、showcase and promotion activities WeChat Official Account New product release conference Market research Customer satisfaction survey Legitimate interests Compensation and benefits Training and education Occupational health and safety Diversity and equal opportunities Corporate governance Return on

127、investment Risk management and control Information transparency Supply chain management Cost control Fair competition Rural revitalization Assistance for disadvantaged groups Environmental protection Information disclosure Media interaction Contributions to NGOs Impact on sustainable development Gen

128、eral meeting of shareholders Roadshows Regular information disclosure Email and telephone inquiries On-site investigation Supplier meetings and review Supplier contracts and agreements Supplier training Participation in community projects Public welfare activities Low-carbon promoting activities Pre

129、ss releases Media briefings Townhall meetings Employee training Internal and external websites Government Enterprise Seminar Information deliveryWhile placing a high premium on communications with the stakeholders,XPeng Inc.has put in place a variety of stakeholder communication channels,timely disc

130、losing information to stakeholders on operations and production,environmental protection,technology innovation,development strategy and other relevant aspects.We protect stakeholders right to information and participation,integrate stakeholder expectations gathered into the Companys operations and w

131、ork together with stakeholders to promote sustainable development.StakeholdersGovernment andsupervisory organizationsCustomersEmployeesInvestorsBusiness partnersSociety and the environmentMedia and NGOsKey ConcernsCommunication Channels/Methods041042ENVIRONMENTAL SOCIAL GOVERNANCEENVIRONMENTAL SOCIA

132、L GOVERNANCEMateriality Assessment3.3XPENGBased on the original list of important issues,we will identify and classify the material issues for this year and build a database based on the following five aspects:national policies,company development plans,ESG disclosure standards,ESG rating indicators

133、 for the capital market,and peer issue bench-marking.Feedback is gathered from Directors,management,employees,customers,investors,partners,media,the public and other stakeholders in daily operation regarding the sustainable development of XPeng Inc.as the basis for screening material issues.The Boar

134、d of Directors participated in the screening,evaluation and supervision processes regarding material issues,and several directors filled out materiality analysis questionnaires to provide feedback on the issues and suggestions related to ESG management.According to the principle of materiality,the s

135、urvey results are statistically analyzed,and each issue is given a different weight according to the degree of risk.The issues are classified according to the two dimensions of importance to the Companys development and“importance to stakeholders.This allows us to form a materiality mapping matrix,a

136、nd the results are evaluated both by the Companys management as well as external professionals.Develop and implement action plans on material issues,with focused report disclosure of relevant information.XPENGS 2022 ESG ISSUEMATERIALITY MAPPING MATRIXKey issuesEnvironmentalHighly important issuesGov

137、ernanceImportant issuesSocialIdentifying the material issuesStakeholder CommunicationsMateriality Analysis and ReviewIssue Response and Disclosure01020304Product Quality and SafetyInformation Security and Privacy Protection Resource EfficiencyTechnology Innovation andIntellectual PropertyOccupation

138、Health and SafetyCustomer Service and SatisfactionEmplopyee Training and DevelopmentCorporate Citizen and CharityDiversity and Equal OpportunityWater Resource ManagementImportance to Companys developmentImportance to stakeholdersEmission ManagementSupply Chain ManagementGreen Technology and Product

139、Climate ChangeRisk and Crisis ManagementCorporateGovernanceBusiness EthicsLaborManage-mentThrough active communication and research,XPeng Inc.gathers feedback from various stakeholders in order to identify important ESG issues and be able to make key disclosures in this report.Meanwhile,XPeng Inc.wi

140、ll continue to refine the Companys sustainability management according to the material issues identified.The materiality assessment of XPeng Inc.is mainly divided into the following stages:043044ENVIRONMENTAL SOCIAL GOVERNANCEENVIRONMENTAL SOCIAL GOVERNANCE04E XPLOREROF FU T URE MOBILI T Y5,214.839.

141、9%694R&D investment.Million CNYPercentage of R&D employees.Number of newly authorized patents.Exploring the Future of Mobility Using Intelligent TechnologiesAs an explorer of future mobility,XPENG is committed to bringing people more convenient and enjoyable options for the future of mobility.Beginn

142、ing with high quality products and services,we continually enhance the safety performance of our products,optimizing oursmart driving solutions and creating value for consumers leveraging technological advancements.045046ENVIRONMENTAL SOCIAL GOVERNANCEENVIRONMENTAL SOCIAL GOVERNANCETechnology Innova

143、tion4.1Innovation Systems4.1.1XPENGInvestment in R&D(Million CNY)R&D investment as a percentage of revenue(%)Number of R&D positions201 9201 92,070.289.21,725.929.52,0634,114.319.65,2715,214.819.46,313202020202020202120212021202220222022XPENG stays well ahead of the industrys development trends by i

144、nnovating products and services that create new momentum and benchmarks within the industry.Our“full-stack inhouse research and development capabilities,along with the rapid iteration of software and hardware integration”are core components in our strategy to drive technology innovation.Therefore,we

145、 constantly enhance the level of technology and innovation across our portfolio of assets.XPENG clearly defines its technology research and development strategy,on top of its continuous and strong R&D investment,establishing international R&D centers and R&D teams,as well as increasing incentives to

146、 innovate and improving intellectual property rights protection measures.We are committed to maintaining our leading position in smart EV technology advancement and product innovation.047048ENVIRONMENTAL SOCIAL GOVERNANCEENVIRONMENTAL SOCIAL GOVERNANCER&D Strategy and Blueprint4.1.2R&D Team4.1.3XPEN

147、GSilicon ValleySan DiegoEuropeGuangzhou HeadquarterBeijingShanghaiYangzhouShenzhenZhaoqingAdhering to our full-stack inhouse research and development strategy,XPENG is committed to bringing innovation to autonomous driving,smart connectivity and core vehicle systems.Through cutting-edge software and

148、 hardware technologies,we are transforming the future of mobility with technology and providing users with a unique mobile experience.By the end of 2022,XPENG had established six R&D centers in locations such as Guangzhou,Shanghai,the Silicon Valley,San Diego,etc.,gradually forming a leading R&D sys

149、tem in China with a global blueprint.XPENG has a multi-level,diversified,large-scale,in-house international team of talent.Several of our founders and executives are senior technical talents from different industries,providing the Company with a solid talent foundation.By the end of 2022,our R&D tea

150、m had 6,313 people,accounting for 39.9%of our total employees.XPENG considers R&D and innovation achievements in performance evaluations,linking R&D and innovation with compensation,and providing monetary rewards/incentives for employees who contribute to intellectual property rights,such as patent

151、and software inventions,in order to promote employee innovation.At the same time,we have set up the Outstanding Inventor Award,and we publish the ranking of patent proposals along with the inventors standings each quarter.Global Footprint049050ENVIRONMENTAL SOCIAL GOVERNANCEENVIRONMENTAL SOCIAL GOVE

152、RNANCELeading Technology Achievements4.1.4XPENGPermit for Autonomous Driving Public Road TestsCity NGPLeading Charging TechnologyBrand New Interaction of the Smart Cockpit010203XPENG dedicates itself to in-house R&D of smart technologies in various areas including smart cockpit and advanced driver-a

153、ssistance system,in order to enable its competitive edge and maintain its technology leadership.On September 17,2022,XPENG launched the pilot program of city NGP(Navigation Guided Pilot)in Guangzhou.As the first mass-produced advanced driver-assistance system for city scenarios in China,City NGP dem

154、onstrates that XPENG is leading the world in terms of advanced driver-assistance and surpassing competitors in certain driving scenarios.City NGP not only meets the essential driving needs,but also has the ability to deal with complex scenarios,With City NGP,the passage efficiency across 90%of drivi

155、ng scenarios is on par with the manned driving time measured by the navigation system.The XPENG G9 was granted permission to conduct the road test for smart connected vehicles in Guangzhou,the first unmodified mass-produced commercial vehicle to qualify for autonomous driving public road tests in Ch

156、ina.In 2022,the penetration rate of XPENG Highway NGP reached 65%.By the end of 2022,the highway-assisted driving mileage exceeded 54 million kilometers.Our new-generation 480kW ultra-fast charger adopts high-power cooling technology with 670A+flow rate capacity.As the first mass-produced car based

157、on the 800V high-voltage SiC platform in China,the XPENG G9 can replenish up to 200 kilometers in 5 minutes with the 480kW ultra-fast charger built by XPENG itself.In 2022,XPENG started to mass-produce and install these ultra-fast chargers to unleash the power of the 800V platform as far as possible

158、.The full-scenario voice 2.0 features the MIMO multi-zone technology incorporated in the in-vehicle voice system so that the voice assistant is ready at all times,even understanding successive instructions from different passengers without needing to be continually reactivated.Even in places where t

159、he network signals are absent or weak,such as underground parking lots,highways and outdoor spaces,the new voice assistant in G9 can complete interactions and control over 600 functions of the vehicle.Powered by the mass-produced voice product featuring mill second-level response,the voice assistant

160、 in G9 truly realizes“YOU GET WHAT YOU SAY”,significantly expanding the choices of voice interaction.051052ENVIRONMENTAL SOCIAL GOVERNANCEENVIRONMENTAL SOCIAL GOVERNANCEXPENGIndustry-Wide Cooperation4.1.5XPENG is actively engaged in technology exchanges and cooperation with other partners,integrates

161、 leading research resources,and collaborates with partners to promote infrastructure construction so as to encourage shared growth of the industry and with our partners.In August 2022,XPENG partnered with Alibaba Cloud,a global leading cloud computing and AI technology company,to build Chinas larges

162、t autonomous driving intelligent computing center,Fuyao,in Ulanqab for training of the autonomous driving model.Once completed,the training speed of XPENGs core autonomous driving training model can increase by up to 170X.【Case】XPENG Builds the Autonomous Driving Intelligent Computing Center in Part

163、nership with Alibaba Cloud053054ENVIRONMENTAL SOCIAL GOVERNANCEENVIRONMENTAL SOCIAL GOVERNANCEXPENGIntellectual Property Protection4.1.6010203To ensure sustained innovation of the Company,XPENG complies strictly with the Trademark Law of the Peoples Republic of China,the Patent Law of the Peoples Re

164、public of China,and other applicable laws and regulations,and develops the Rules and Policy for Intellectual Property Protection,Measures for Management of Intellectual Property Work,and Measures for Management of Patent Work,among others,to standardize the intellectual property protection work in a

165、n all-round manner and enhance the market competitiveness of the Company.In 2022,we made revisions to the Measures for Management of Intellectual Property Work to further clarify the trademark application process and patent application process and many other aspects.During the reporting period,the C

166、ompany had zero case of intellectual property infringement.In 2022,XPENG was awarded as“National Intellectual Property Advantageous Enterprise”.During the year,the Company was granted 694 new patents,bringing the total number of patents owned by the Company to 1,823.Strengthening the protection of r

167、ightsSafeguarding the rights of othersCarrying out special trainingwe voluntarily monitor trademark confirmation and infringements in the market by means of web search,internal feedback and collaboration with external agencies and choose suitable rights safeguarding schemes for different types of in

168、fringements to safeguard our own rights.the Company respects the intellectual property of others,and assesses innovation solutions as to the risks of infringement at the review valve points of whole vehicle development;during the development process,legal counsels assist R&D personnel in identifying

169、 the infringement risks of the technical proposals and provide design suggestions for avoiding the risk points;in cooperating with the suppliers,we avoid the risks by signing disclaimers and requiring the suppliers to provide declarations of non-infringement.throughout the year,the Company organized

170、 11 intellectual property training sessions for internal employees,including 2 company-wide training sessions,6 training sessions for R&D personnel,and 3 training sessions for marketing and branding personnel.Moreover,we invited external partners to carry out 3 training sessions on European patents

171、and expertise for internal patent staff to promote employee awareness of intellectual property protection.055056ENVIRONMENTAL SOCIAL GOVERNANCEENVIRONMENTAL SOCIAL GOVERNANCEProtection of Customers Rights1XPENGFeature Premium Services for“XPENG Owners”We do our best to provide all car owners with hi

172、gh quality services,keep customers expectations top-of-mind and protect customers rights.We place a high premium on customer satisfaction and strive to provide all car owners with a high quality service experience.XPENG is committed to protecting all car owners with thoughtful,best-in-class services

173、.We continually improve our service management,protect customers rights and provide car owners with a care-free guarantee to enhance the experience of each car owner.Privacy ProtectionXPENG complies strictly with applicable laws and regulations in the places where it operates,including the Cybersecu

174、rity Law of the Peoples Republic of China,Data Security Law of the Peoples Republic of China and Personal Information Protection Law of the Peoples Republic of China and acts on the principles and guidelines contained in the General Data Protection Regulation(GDPR)with regard to the use of informati

175、on and privacy protection.This allows us to protect data against unauthorized access,disclosure,use,modification,damage or loss.We have released and implemented a series of management policies and norms such as the Privacy Policy,Data Compliance Management Procedure,Measures on Data Disclosure Manag

176、ement to all of our employees,and continuously regulate privacy protection and information security.We also continually update our internal privacy protection policies according to the actual conditions and external policies.By doing so,the Company introduced 16 additional policies and updated 22 po

177、licies in 2022.We embed the protection of user privacy into the Companys risk compliance management and regard it as an important component of the data compliance review process.We also conduct both internal audits and third-party audits on compliance of privacy policies,and follow a zero-tolerance

178、policy toward violations of the privacy regulations.XPENG has set up an Information Security and Data Compliance Committee,which assumes overall responsibility for information security and data compliance management It is chaired by the Deputy Chairman of XPENG and is composed of the vice presidents

179、 of various business lines.In particular Mr.Ronghai Huang previously served as the technical director at Alibaba and holds extensive experience in the field of Internet technology R&D and security management.The committee sets up two sub working groups:(1)the Information Security Working Group,which

180、 is responsible for cybersecurity,information security,and data security matters involved in the Companys business operations through the Data Intelligence Center Information Security and Cloud Technology Department;and(2)the Data Compliance Working Group,which is responsible for data compliance mat

181、ters with regard to important data,personal information protection and outbound data transfer,etc.,involved in the businesses of the Company through the Legal Department.With strict information security protection measures in place,XPENG neither reported any information leakage or cybersecurity inci

182、dent nor was penalized due to information security vulnerabilities or other cybersecurity incidents in the last 3 years.057058ENVIRONMENTAL SOCIAL GOVERNANCEENVIRONMENTAL SOCIAL GOVERNANCEISO 27001ISO 277017XPENG010203040506The Company has obtained the ISO 27001 Information Security Management Syste

183、m.The Company has obtained the ISO 27701 Privacy Information Management System certification.Seven of our core systems have obtained the National Level 3 Certificate in Cybersecurity Protection.Privacy risk screeningData collection proceduresSafe data storagePrivacy protection trainingEmergency resp

184、onseThird party liabilityWe have integrated the principle of privacy protection into the Companys product development and system architecture while carrying out Data Protection Impact Assessment(DPIA)to identify and mitigate privacy risks before data processing.We have also launched the General Data

185、 Protection Regulation(GDPR)compliance program and released the XPENG White Paper on GDPR.We provide users with explanations pertaining to the collection,use,retention and protection of personal information through documents such as privacy policies,product/function descriptions,and service scenario

186、 guidelines,and inform users how they can exercise relevant rights.We comply with statutory requirements regarding where,how and for how long personal information shall be stored,and take appropriate encryption,de-identification and other technical measures for the storage of information.The interna

187、l use of data is subject to the minimum necessary rule,and must go through our security compliance review process to prevent risks associated with outbound data transfer and protect personal information rights.We organize online training and examinations on information security and privacy complianc

188、e awareness for all employees,and clearly disclose public feedback channels for information security and privacy protection both through training and publicity.We have formulated policies such as the Measures for Management of Information Security Emergency Response and the Contingency Plan for Info

189、rmation Security Incidents and relevant measures for handling emergencies,clarifying the process for handling information security incidents to safeguard against information security risks.In 2022,the Company organized 4 information security protection drills and 5 externally certified information s

190、ecurity protection drills.We conduct annual audits on SOX listing compliance,ISO 27001&ISO 27701,GDPR compliance and European WP29 compliance,we also conduct assessment on the national information system multi-level protection each year.Additionally,we carry out third-party vulnerability analysis,in

191、cluding simulated hacker attacks,with each system update designed to strengthen our the information security management capabilities.All third-party cooperation is subject to relevant processes and approvals,and requires signing a confidentiality agreement that defines confidential information,confi

192、dentiality obligations,and liabilities for breaches of the agreement.059060ENVIRONMENTAL SOCIAL GOVERNANCEENVIRONMENTAL SOCIAL GOVERNANCE00000010203XPENGNumber of information security vulnerabilities or other cybersecurity incidents長長長長長長長長長長長長長長長長長長長長長長長pieceMillion CNYpiecepiecepersonFine paid as

193、a result of information security vulnerabilities or other cybersecurity incidentsNumber of complaints with regard to breach of customer privacy received from regulators and other external agenciesNumber of customers and employees affected by Company data leakageNumber of data leakage incidentsCustom

194、er Communication ChannelsCustomer Complaint ResolutionXPENG places a high premium on active communications with its customers.The Company maintains open customer communications through a diverse range of channels including XPENG Service Hotline,customer satisfaction surveys,XPENGs app service group

195、and brick-and-mortar stores to make sure that customers opinions and suggestions are responded to in a timely and effective manner.XPENG attaches particular importance to the voice of our customers.We have actively improved customer complaint handling system and relevant processes to improve the cus

196、tomer experience.In 2022,the telephone customer service channel received approximately 44,000 customer complaints,and 100%of the complaints were responded and resolved.System guaranteeProcess guaranteeTechnical supportWe continue to enhance our complaint handling systems in the Management Procedures

197、/Measures for Customer Complaint Handling,to standardize our complaint service quality and assessment mechanisms under different scenarios and optimize customer service with regard to handling complaints.We continue to optimize our closed-loop complaint handling mechanism.The department that receive

198、s the complaints is responsible for the entire complaint process and resolution,and the handling process is monitored through the system to make sure that the problems are solved in a timely manner.We take the initiative to confirm whether the complaint is resolved,and seek customer feedback on the

199、effectiveness and efficiency,etc.,of complaint handling as important output for improving service management.With the help of advanced technologies such as vehicle self-diagnosis functions,intelligent fault diagnosis,and remote processing capabilities,we can locate and address potential faults that

200、may cause complaints.061062ENVIRONMENTAL SOCIAL GOVERNANCEENVIRONMENTAL SOCIAL GOVERNANCE010203XPENGResponsible MarketingXPENG adheres to the standards of responsible marketing,signing sales contracts with customers in a transparent and fair manner.We formulated marketing-related policies,clarified

201、responsible marketing requirements,and established a series of internal publicity compliance guidelines.In addition,we further standardized advertising and marketing content,providing consumers with complete,accurate,objective and easy-to-understand information,and strengthening our compliance contr

202、ol in marketing,pricing,channels and relevant operations to protect consumers rights.Marketing trainingAssessment,reward,andpunishment mechanismGuiding sustainable consumptionWe require all sales personnel to receive relevant training,inform customers of all risks as well as the proper use of our pr

203、oducts,and ensure fair marketing throughout the entireprocess of sales,delivery,and after-sales.Any related problems and questions are dealt with and answered in a timely manner.We incorporate compliance marketing into the assessment dimensions for sales commission.If there is any infringement,the s

204、ales commission for the month will be affected accordingly.For the person directly responsible for the infringement,different degrees of disciplinary punishment will be given in accordance with the Employee Code of Conduct and other relevant rules and regulations,and according to the number and seve

205、rity of violations in the store during the year,store managers will be held accountable.We provide green/healthy products,degradable goods and other eco-friendly products in our official store;we encourage on-demand consumption,and our sales staff is trained to recommend non-expensive/highest profit

206、 products according to user needs,and encourage customers to use points for purchase to the greatest extent first,allowing more rights and interests for our customers as much as possible.063064ENVIRONMENTAL SOCIAL GOVERNANCEENVIRONMENTAL SOCIAL GOVERNANCEProviding Quality Service20102XPENG3371,00057

207、7,200As part of shaping the future mobility experience,XPENG is committed to providing a smart service experience that is different from differentiated from that in traditional driving and building a better and smarter service system for smart electric vehicle owners.We gain insights into customer q

208、uestions and their problems with vehicle use by launching the unified online/offline service interface,appointing customer service operation managers in the offline stores and talking to customers face-to-face.Meanwhile,we answer customers questions online in a timely manner through our XPENG APP kn

209、owledge bank,system query tool for customer profile and customer service live chat group,etc.XPENG takes customer real-life scenarios into consideration of the siting of charging stations so as to enable its electric vehicle owners to charge their cars at the most convenience while enjoying their li

210、ves.XPENG Energy Replenishment SystemSuper charging resourcesharing in remote areas3 km energy replenishment life circleXPENG is the industrys first electric vehicle maker with a charging network that covers all prefecture-level administrative regions and centrally-administered municipalities across

211、 China(337 cities in total).In regions where super charging resources are scarce,XPENG provides the rarely seen 180kW DC super charging services.XPENG continues to expand its energy replenishment network.The“3 km Energy Replenishment Life Circle”serves more than 83%of car owners in 10 core cities in

212、cluding Beijing,Shanghai,Guangzhou and Shenzhen so that the time needed for the car owners from departure to charging facility is reduced to less than 10 minutes.In more than 300 cities including Guiyang,Kunming,Huangshi and Guilin,the coverage of the“3 km Energy Replenishment Life Circle”reaches up

213、 to 71%.In 2022,XPENG super charging was made available in 337 cities across China.CitiesStationsthTonsThe 1,000 self-operated charging station of XPENG was put in use.The amount of charging of XPENG throughout the year reached 322,602,875.63kWh,which is equivalent to a cumulative carbon emission re

214、duction of about 577,200 tons.065066ENVIRONMENTAL SOCIAL GOVERNANCEENVIRONMENTAL SOCIAL GOVERNANCE010102020303XPENGXPENGX-SERVICE:Smart and Fast Service for a More Pleasant ExperienceX-CERTIFIED Certified Second-hand CarsX-SERVICE is an online,easily accessible mobile smart service built for users b

215、ased on the XPENG Intelligent Service Platform,and is committed to transforming the traditional service experience to XPENG owners.XPENG Inc.is committed to creating an intelligent and high-quality second-hand car trading service chain,allowing car owners to sell or replace vehicles with efficient v

216、alue preservation,and allowing car buyers to choose and purchase vehicles transparently and safely,creating a new travel life for all.Online|exclusive group serviceIntelligent|Integrated smart diagnosisMobile|one-hour distance to serviceThrough an exclusive service group,the service partner meets th

217、e full-cycle service needs of users when ordering,delivering and enjoying our cars.An integrated solution to provide users with online pre-diagnosis and appointment services.Using our intelligent service platform to trigger mobile services,we offer one-hour distance to service within the core urban

218、area,to better meet the needs of car owners.Buy with confidenceUse with confidenceSell with confidenceEstablish an intelligent assessment with an objective and reasonable official certification system,providing 199 official tests,original factory upgrades,official transaction transfers and other ser

219、vices to ensure efficiency and safety,and provide certified second-hand car financial solutions.We protect the rights and interests of second-hand car owners,offering the basic services of new cars;we provide a 7-day return policy and exchange services,and establish a full-cycle after-sales maintena

220、nce record tracking.Implementing the rest assured replacement service for our brand,which provides high subsidies,insures 30 days of service,and provides safe and convenient official one-stop service.067068ENVIRONMENTAL SOCIAL GOVERNANCEENVIRONMENTAL SOCIAL GOVERNANCEEnsuring Customers Safety 301020

221、3XPENGXPeng Inc.attaches great importance to the users intelligent assisted driving safety education,and has launched the industrys first smart assisted-driving safety system-intelligent driving points,reminding car owners to follow the standards of use for auxiliary driving functions,helping car ow

222、ners understand the safety boundaries of intelligent assisted driving,and improving their safety awareness.XPENG intelligent driving safety systems focus on intelligent assisted driving,with intelligent driving points as the core.The systems cover the two major aspects of education and assessment,in

223、cluding pre-use training,admission assessment,and safety reminders during use,throughout the different stages of learning-mastery-use.Safety EducationIntelligent Driving Points RemindersIntelligent Driving Points Incentive MechanismLaunch online intelligent driving classroom,develop intelligent assi

224、sted driving science cognition,operation guides and other related content,and improve users safe driving skills in three stages including introductory level to science,advanced level to science,and guidance for use.When users use assisted driving and cause frequent or long-time disengagement,fatigue

225、d driving,frequent lack of attention to road conditions,and similar risks,the system will deduct points according to different degrees of danger,and automatically push relevant safety reminders and corresponding safety learning content.High-scoring users(personal intelligent driving with a residual

226、score greater than 90 points)can get priority XPENG OTA public beta rights in the future.069070ENVIRONMENTAL SOCIAL GOVERNANCEENVIRONMENTAL SOCIAL GOVERNANCEShaping the XPENG Owner Culture4XPENGX-MOMENTX-WALKERDozens of XPENG owners met at XPENG office visiting XPENGs headquarters to hold face-to-fa

227、ce communications with the G9 Product Manager,exploring local Cantonese culture and checking in on XPENG flying car and so on.What a wonderful time throughout 4 days and 3 nights.It is a hoot and a half.Testimony from a XPENG OwnerWe build the bridge of communication with car owners through our“XPEN

228、G Owners Club”and continue to enrich the customer experience with XPENG cars through premium car owner cultural activities such as“X-MOMENT”and“X-WALKER”to enhance the emotional resonance between XPENG and our car owners.X-walker refers to XPENG owner volunteers,made up of loyal customers who highly

229、 identify with the XPENG brand,products and culture.We invite them to participate in special activities,such as public welfare events,auto shows and store activities to increase positive interactions between car owners and XPENG.In 2022,X-walker car owner volunteers participated in public welfare vo

230、lunteer activities such as the Zhanjiang Mangrove Forest Beach Cleaning and Planting,Green Home Youth Action-XPENG Owner Weaving at Panda Village as well as the delivery ceremony for the first batch of G9s.the urban welfare map refers to the exclusive welfare sharing and activity-co-creating platfor

231、m for XPENG owners.Using the urban welfare map as a bridge,XPENG owners who join the urban welfare map can not only enjoy a more pleasant life,but also derive exclusive promotional traffic for their own brick-and-mortar stores,creating an exclusive welfare community together with other XPENG owners.

232、XPENG Owners Banquet GuangzhouX-walker Activity of Mangrove Forest Beach Cleaning and Planting in ZhanjiangX-walker Panda Village Public Welfare VolunteerVisits to XPENG Users from the Midwestern Region Visited XPENG Headquarters in Guangzhou for ExchangesVisits to XPENG:We invited XPENG owners to X

233、PENG headquarters in Guangzhou for interactive communications and for owners to gain deeper insights into the culture of XPENG,experience our products,and take part in expert seminars on products as well as for us to listen to the real feedbacks and voice of XPENG owners.XPENG Owners Banquet:We invi

234、ted XPENG owners to get together for banquets,where,in addition to a lottery drawing,XPENG staff carried out in-depth communications with XPENG owners to hear first-hand from our customers and their thoughts on product technology iterations,marketing,sales and marketing.We create exclusive and high-

235、end car owner activities for our premium customers,spreading XPENGs spirit of exploration.In 2022,X-MOMENT innovated activities for XPENG owners by organizing several visits to XPENG headquarters in Guangzhou and XPENG owners banquets in 4 cities.Urban Welfare Map071072ENVIRONMENTAL SOCIAL GOVERNANC

236、EENVIRONMENTAL SOCIAL GOVERNANCEImproving Customer Satisfaction520192020202120222022 Goals84%25%96%31%96%33%96%N/ANote97%47%010203XPENGXPENG complies strictly with the Law of the Peoples Republic of China on Protection of Consumer Rights and Interests,respects the lawful rights and interests of the

237、consumers,puts owners satisfaction first,and keeps improving the consumer experience.In 2022,the Company conducted monthly NPS7 surveys focusing on what makes users referring the XPENG products and services to others.We used the feedback from these surveys for user follow-up and to make improvement

238、plans for relevant departments to enhance our owners product and service experience.Moreover,we continued to improve our customer evaluation indicators,utilizing customer evaluations as an important reference point for follow-up work and refinements,and continuously upgrading the quality of our prod

239、ucts and services.In 2022,XPENGs five-star rating was 96%,exceeding our initial goal.Note:7.Net promoter score,also known as word-of-mouth,is a metric used to measure the possibility of a user referring an enterprise or service to others.XPENG NPS survey began in April 2022.Note:N/A indicates the go

240、al of respondents as a percentage of the total number of customers is unknown.Goal setting and reviewMulti-dimensional evaluation indicatorsTimely survey deliveryPercentage of satisfied respondentsPercentage of customers who responded to our survey The achievement of the previous goals is reviewed t

241、o provide a reference for current service experience improvement and setting the current goals.Comprehensive surveys are conducted regarding indicators such as service partners,service quality,service efficiency and service environment,and we strive to obtain thorough and objective customer evaluati

242、ons.After vehicle delivery,the questionnaire is sent to achieve a 100%delivery rate of our satisfaction survey.073074ENVIRONMENTAL SOCIAL GOVERNANCEENVIRONMENTAL SOCIAL GOVERNANCEQuality Products4.2Product Series4.2.1XPENGG9P7P5G3iDriven by technological evolution,XPENG continues to discover more di

243、versified functions of its products and has built advanced theory of product evolution toward for the future.By amassing global leading technologies,we improve the product management system across the entire value chain,and strive to provide global consumers with safe,more reliable and superior qual

244、ity products.Note:8.Certain features of the models may vary according to the configuration.Please refer to the actual configuration of the products.Full scenario intelligence,super computing power,comprehensive sensing800V ultra-fast charging platform with mass-produced chargersBrand-new architectur

245、e scheme,ushering in the era of brand-new centralized electrical/electronic architectureIndustry-leading ADAS&Xmart OS intelligent in-car systemAdvanced sport sedan curves&wing door designExceptional control,dual motor 4 driveIndustry-leading ADAS&Xmart OS intelligent in-car systemX Robot Face dynam

246、ic intelligent aesthetics designX-Safety comprehensive active/passive safety,X-HP smart temperature controlXmart OS in-car intelligent systemX Robot Face family design languagePanoramic space cockpit075076ENVIRONMENTAL SOCIAL GOVERNANCEENVIRONMENTAL SOCIAL GOVERNANCEXPENGProduct Quality4.2.2ISO 9001

247、2019201920202020202120212022202205750.025%732,321,21909250.016%34,5975,844,321061,5510.23%371,14026,855,11913,39932,3520.15%111,35120,988,131XPENG continues to improve its product quality management system.In 2022,the Company updated the Process Quality Control Procedures,and formulated and implemen

248、ted the Whole Vehicle Inspection Control Procedures.Moreover,the XPENGs powertrain technology was developed in full compliance with the European Union laws and regulations as well as the WLTP(the Worldwide Harmonised Light Vehicle Test Procedure)requirements.The charging gun and charging interface d

249、esigns were developed based on local real-use scenarios in the European Union to ensure the usability and safety of the products.The XPENG P5 and G3i models have obtained the(EU)2018/858 on European Whole Vehicle Type Approval(WVTA),and the XPENG P7 model has passed Chinas first type certification o

250、f UNECE R79 from TV SD.XPENG continued to refine its after-sales service quality measures such as the Management Measures for Fast Response to Market Quality Problems and the Measures for the Management of Market Quality Information,and promoted the visualization of data indicators and the efficienc

251、y of quality improvement.In order to address market quality problems identified from multiple channels,including 400 hotline complaints,store-side maintenance,back-end warnings,and others,XPENG uses quality methods and tools to analyze the problems,in accordance with the Three Reality Principle9.At

252、the same time,it evaluates the effectiveness of our problem solving through mechanisms such as quality-focused daily meetings,director-level weekly meetings and meetings with the Company presidents.In 2022,we identified development,market and supplier problems,established a historical problem experi

253、ence bank and standardized processes,and introduced an IT system to root out problems.We also created a checklist during the product development process to ensure proper spot check and confirmation upon data publishing,and perception assessment,and identified potential problems during the developmen

254、t process.When handling each case of quality issues,we identify the common points from multiple aspects such as design,suppliers,production logistics and sales service,etc.,to formulate countermeasures from the perspective of quality systems.In this way,we address the root causes of problems and ach

255、ieve effective prevention.In 2022,the Companys SQE made special improvements including assistance to disadvantaged suppliers and guarantee of important functions and performed regular spot checks to ensure quality standards were implemented effectively.XPENG follows the requirements of the national

256、Regulations on the Administration of Recalls of Defective Motor Vehicles and has formulated a recall management document,Administrative Measures for the Recall of Defective Vehicles,to clarify the recall implementation process.In 2022,the Company reported no recalls of products due to problems in pr

257、oduct quality or security.As part of its ongoing effort to ensure successful product quality assessment,the Company continues to improve the product quality control system,introducing 2 more review dimensions(product safety and information security)and refining the process control.Throughout the yea

258、r,the Company supplemented 30 control delivery standards,optimized 46 control delivery standards,in addition to expanding and fine-tuning the existing system/process documents to meet business needs.In 2022,XPENG formulated the Monitoring and Measuring Equipment Management Procedure to present the q

259、uality validation and assessment results data in a more intuitive manner.From R&D validation to manufacturing of the XPENG P7,quality control spans the entire processes through 18 quality gates and over 1,700 dynamic/static inspection items.The key function inspection items are subject to 200%inspec

260、tion.In the meanwhile,the Company has 250 testing vehicles and 151 experimental items with cumulative test driving mileage of over 5 million kilometers.As always,XPENG remains,deeply committed to quality control in accordance with stringent quality standards.To improve target management in process c

261、ontrol,we break down the quality objectives and enhance the system of responsibility to achieve the objectives through communication meetings and the assessment mechanism.In 2022,the Company developed the quality objective in the Supplier Quality Engineer(SQE)field,which is further divided into 30 o

262、bjectives in 5 segments.Meanwhile,we formulated the 2022 Business Implementation Plan in the SQE Domain and followed up on the monthly performance.XPeng Inc.has obtained the ISO 9001 Quality Management System Certificate.Product Quality AssessmentQuality Problem Handling【Case】XPENG P7 Extreme Qualit

263、y Assurance,Manifesting its Excellent QualityNumber of products recalled(unit)Balance at the start of the warranty period(unit:thousand CNY)IndicatorExpenses paid during the warranty period(unit:thousand CNY)Operating income(unit:thousand CNY)Warranty expense as a percentage of the annual revenueNot

264、e:9.The scene,the situation,and the objects,which means taking practical countermeasures according to the actual situation of the scene.XPENG077078ENVIRONMENTAL SOCIAL GOVERNANCEENVIRONMENTAL SOCIAL GOVERNANCE0102030405Quality Culture EnhancementXPENG has formulated the XPENG Quality Culture Manual

265、and certified the Companys Quality Culture Ambassador to be responsible for the promotion of its culture of quality assurance.Furthermore,the Company launched QC improvement campaigns and invited XPENGs management to get involved in the event and final appraisal process for QC improvement areas.In t

266、his way,we realized company-wide involvement in quality improvement initiatives.Emergency Relief SystemHonors and AwardsTo handle emergencies,the Company has formulated an emergency contingency plan for timely emergency response for its core products.In the past 3 years,the COVID-19 pandemic had maj

267、or negative impact on logistics turnover efficiency.In order to ensure the production of each model,the Company performed a dynamic parts assessment for maintaining strategic stock and implemented classified management of parts stock according to the associated risks of parts.We also assessed the ma

268、terial risks on a monthly basis tracking the pandemics impact on supply to adjust the quantity of stock.Meanwhile,we created stock on the VMI supplier side for certain parts and promoted multi-channel and multi-point supply of the parts and components to ensure safety of the supply chain.In March 20

269、22,Zhaoqing High-Tech Zone Management Committee awarded the Mayors Quality Award to Zhaoqing XPeng Automobile Co.,Ltd.(Zhaoqing Plant).In November 2022,China Quality Certification Center awarded the CCC Type A Enterprise Certificate to Zhaoqing XPeng New Energy Investment Co.,Ltd.(Zhaoqing Plant).XP

270、ENG was ranked 1 in residual value among domestic BEV brands by J.D.PowerXPENG G3i was ranked 1 in new car quality in the small BEV segment by J.D.Power.XPENG P7 was ranked 1 in APEAL in the middle size BEV segment by J.D.Power.ststst079080ENVIRONMENTAL SOCIAL GOVERNANCEENVIRONMENTAL SOCIAL GOVERNAN

271、CEXPENGProduct Safety4.2.3XPENG P5 won i-VISTA 5-star ratingUN R1555-star rating5-star rating5-star health carC-NCAP10 rating:5-star(comprehensive score:92.2%)C-IASI11：3 indicators won China Insurance Automotive Safety Index G rating(excellent)C-NCAP rating:5-star rating(comprehensive score:89.4%)C-

272、IASI：3 indicators won China Insurance Automotive Safety Index G rating(excellent)G3P7P5XPENG complies strictly with national requirements such as the Measures for Management of Road Motor Vehicle Production Enterprises and Product Access,Technical Specification for Remote Service and Management Syst

273、em for Electric Vehicles and Provisions on Management of New Energy Automobile Production Enterprises and Product Access to ensure that the products meet the technical standards for safety,environmental protection,energy saving and anti-theft.XPENG has also established a monitoring platform on new e

274、nergy vehicles(NEV)enterprises to monitor the relevant information in terms of whole vehicle,power battery,driving motor,vehicle failure in real time.The platform has passed access testing by Chinas regulatory platform to ensure data consistency between testing and access.XPENG obtained UN R155(UNEC

275、E Regulation No,155)certificate of compliance for cybersecurity management systemXPENG P5 obtained C-AHI 5-star rating in the second batch of model tests 2022XPENG G9 obtained the rating of 5-star health car of 2022 from China Automotive Engineering Research InstituteNote:10.C-NCAP is the abbreviati

276、on of China-New Car Assessment Programme.C-NCAP conducts comprehensive safety performance testing of the cars,including passenger protection,pedestrian protection and active safety.11.C-IASI is the abbreviation of China Insurance Automotive Safety Index.Its test items include the damageability and r

277、epairability index,vehicle occupant safety index,pedestrian safety index and vehicle assistant safety index.081082ENVIRONMENTAL SOCIAL GOVERNANCEENVIRONMENTAL SOCIAL GOVERNANCEXPENGProduct Safety Performance MonitoringProduct Safety AuditsProduct Safety Risk AssessmentProduct Safety TrainingXPENG ha

278、s formulated detailed handling processes for major incidents and batch quality problems and clearly defined the fast response requirements and emergency handling mechanisms.The Company conducts internal check of potential product risks,creates the warning and monitoring platform,and arranges full-ti

279、me staff to monitor the operating status of the products 724.In this way,the Company is able to identify and improve any abnormal operating status to ensure vehicle safety.The Company sets management indicators with product quality safety,monitoring of safe operation,incident response and analysis,r

280、egularly monitors,measures,analyzes,assesses and improves the indicators,reports to personnel with responsibilities and powers on the results of product safety performance analysis and assessment periodically.Moreover,the Company conducts an internal audit at least once a year,at an interval of no m

281、ore than 12 months,to ensure the adequacy and effectiveness of the product safety management system.The Product Safety Working Group is responsible for formulating the rules for management guidelines for product safety assessment and performs safety risks assessments.The Company determines the level

282、s of potential safety risks identified upon assessment,prioritizes the issues with higher risk levels and keeps the full-process records for analysis.The Company actively organizes the employees to participate in various quality and safety training sessions.In 2022,the Company organized 3 product sa

283、fety training sessions with regards to safety system building.083084ENVIRONMENTAL SOCIAL GOVERNANCEENVIRONMENTAL SOCIAL GOVERNANCE05E XPLOREROF FU T URE MOBILI T Y1.72 14,1882Heralding Low-Carbon Green GrowthAdhering to green development,XPENG implements the concept of sustainability throughout its

284、production and operation,so as to optimize resource utilization and reduce pollutants.We actively explore low-carbon technologies to advance carbon neutrality and drive sustainable development.Full life cycle reduction of Co2 emissions from electric vehicles we delivered for year 2022,compared with

285、conventional ICE vehicles.Million tonsTons12Participations Photovoltaic power generation helped reduce CO2 emissions.Participated in the compilation of carbon emission accounting standards for the automotive industry.Note:12.The data for CO2 emission reduction comes from the Zhaoqing Phase I PV powe

286、r project and the Guangzhou base PV project.085086ENVIRONMENTAL SOCIAL GOVERNANCEENVIRONMENTAL SOCIAL GOVERNANCEGreen Design1XPENG Feature Building the Green Value ChainIntegrating the green concepts into the entire life cycle of automotive products,XPENG takes active measures across the whole chain

287、 of product design,raw material selection,manufacturing,logistics&transportation and resource recycling,so as to achieve a harmonious coexistence between products and the environment and build the green value chain of XPENG.At the sub-forum themed Chinas Path to Decarbonization:ESG Practice and Deve

288、lopment of the 4th Forum for Credit System Construction of Chinese Cities,XPENG was listed among Xinhua Credit“Jinlan Cup”best cases of“carbon peak and carbon neutrality”technology innovation.XPENG actively promotes green design and R&D to improve the impact of its electric vehicle life cycle on the

289、 environment under the premise that vehicle performance and safety is ensured.Lightweight and high rigidity helped extend the vehicle product life,reduce carbon emissions during the vehicle life cycle,and improve the efficiency of the electric drive system.Through a low-wind resistance design,overal

290、l vehicle energy consumption was reduced,leading to lower carbon emissions.By improving the operating conditions of the intelligent computing center,we reduced energy consumption of intelligent computing,making it more efficient and greener.We used green,non-hazardous and recyclable materials to red

291、uce pollution to the environment.087088ENVIRONMENTAL SOCIAL GOVERNANCEENVIRONMENTAL SOCIAL GOVERNANCEGreen Materials2XPENGValuing the environment-friendly characteristics of products from the source,XPENG carried out active R&D and utilization of green materials.We work diligently to use green,harml

292、ess and recyclable materials to reduce environmental pollution.We have established a comprehensive control system for banned substances and are gradually promoting the reduction and substitution of hazardous substances while ensuring that the environmental performance of the entire vehicle meets app

293、ropriate standards.The Company controls hazardous substances and recycling rate targets in products according to the Compliance Management Measures for Prohibited and Restricted Substances and Recycling.Hazardous substances must meet the Requirements for Prohibited and Limited Substances in Automobi

294、les.While meeting the national standard GB/T 30512 of the Requirements for Prohibited Substances in Automobiles,the materials of spare parts and components have additional requirements including that asbestos substances should not be detected,and that the content of phthalates not exceed 0.1%.In 202

295、2,we established a VOC(Volatile Organic Compounds)evaluation standard system and process specification covering the whole vehicle,parts and materials.Control and Substitution of Hazardous Substances【Case】Carbon reduction project by closed-loop recycling of aluminum plates for automobilesXPENG compre

296、hensively recycles aluminum plates used in the stamping process of four doors and two covers(self-made components).In 2022,we completed the transformation of the production line and the closed-loop recycling of aluminum plates,realizing fine classification.We recycled 100%of the leftover stamping ma

297、terials from the original production line of the plants.After the melting and rolling processes,we developed and produced aluminum plates with the same performance and reused them for automobiles,thus reducing the carbon emissions of aluminum materials for bodywork.The project has been designated as

298、 a special project for pollution control,energy saving and carbon reduction by the National Development and Reform Commission.089090ENVIRONMENTAL SOCIAL GOVERNANCEENVIRONMENTAL SOCIAL GOVERNANCEXPENGGreen Manufacturing3Adhering to green manufacturing,we strictly controlled the use of resources and p

299、ollutant emissions in vehicle production to reduce unnecessary waste of resources in accordance with the Environmental Protection Law of the Peoples Republic of China and the related laws and regulations on pollutant emissions in the operation sites.We promoted clean production,waste recycling and l

300、ow-carbon energy solutions in our manufacturing plants through source-controlling emission reduction,in-process control and end-of-pipe treatment.The Zhaoqing manufacturing base was recognized as“Green Factory”by the Ministry of Industry and Information Technology in 2022.The Company made a number o

301、f energy saving and emission reduction efforts,and promoted the use of clean energy.The Phase I distributed photovoltaic(PV)project located in the Zhaoqing manufacturing base was connected to the grid in November 2021.Utilizing the vacant space at the plant,we constructed distributed photovoltaic sy

302、stems on the roofs of final assembly and welding workshops,as well as parking lots.The project has an installed area of 170,000 m2 and an installed capacity of 20.74 MW.As of December 31,2022,the total power generation of the project reached 24,550,000 kWh,of which 11,493,000 kWh was used by XPENG.W

303、ith an average PV consumption rate of 47%,we saved electricity costs of more than CNY 3.77 million and reduced CO2 emissions by 13,085.0 tons.The PV project in the Guangzhou base generated a total of 2,070,000 kWh of electric power during the reporting period,of which 2,059,000 kWh was used by XPENG

304、.With an average PV consumption rate of 99%,we reduced 1,103.50 tons of CO2 emissions.In the future,XPENG will continue to promote the use of clean energy.We plan to build the Phase II PV project in the Zhaoqing manufacturing base,and deploy photovoltaic power generation projects at the manufacturin

305、g bases and office building headquarters.The Company recycled its air conditioning condensate water,cooling tower drained water,RO concentrated water generated by the painting pure water station in the plants,and the cooling tower also used circulating water.In 2022,the total water consumption of th

306、e Company was 987,330 m and the amount of recycled water(reuse of sewage water)was 153,066 m.Meanwhile,for production wastewater and domestic wastewater,the Company carried out physicochemical and biochemical processes at the wastewater treatment station,and commissioned qualified third parties for

307、monitoring processes to ensure that the wastewater met the discharge standards before being discharged,so as to avoid water pollution.With municipal water as the Companys water source,there was no issue finding an applicable water source,nor were there any incidence of or fine of polluting water res

308、ources during the reporting period.In the future,we aim to reduce the use of fresh water by,for example,increasing the amount of recycled water,and reducing wastewater discharge.We are committed to reaching an industry-leading level in terms of water efficiency.Energy Saving and Green DevelopmentWat

309、er Resources Management091092ENVIRONMENTAL SOCIAL GOVERNANCEENVIRONMENTAL SOCIAL GOVERNANCEXPENGWaste Gas ManagementWe took measures to protect the air quality environment during the production process.We reduced the generation and emission of pollutants by adopting low VOC emission paints,building

310、catalytic combustion and dust removal equipment,etc.In 2022,XPENG emitted 0.4 tons of sulfur oxides,2.3 tons of nitrogen oxides and 2.0 tons of particulate matter.In the future,we aim to continuously reduce the emissions of nitrogen oxides,sulfur oxides and particulate matter per unit of production

311、to safeguard air quality.Welding workshopCoating workshopCoating plantWe adopted a high efficiency dust collector filter to adsorb fume and dust,with dust removal efficiency of 99%.We used a mobile welding fume purifier for scattered CO2 protection welding machines.The welding fume was purified by a

312、 mobile welding fume purifier to meet relevant standards before being discharged to the workshop,so as to improve the internal working environment and effectively reduce waste gas emissions.We adopted the B1B2 water-based spraying process,thus reducing VOCs emission by 15%compared with conventional

313、process.We used the industrys latest waste gas concentration rotor+incinerator(RTO device),which enabled the organic pollutants in the waste gas to be fully combusted and decomposed.With a removal rate of more than 95%,this effectively purified the organic pollutants.We reduced waste gas emissions b

314、y controlling the consumption of cleaning solvents,reducing the frequency of robotic color change cleaning,optimizing process parameters and simulation procedures,etc.093094ENVIRONMENTAL SOCIAL GOVERNANCEENVIRONMENTAL SOCIAL GOVERNANCE01020304XPENGWaste ManagementFor waste management,The Company for

315、mulated internal management policies such as Environmental Protection Management Procedures and Hazardous Waste Management Procedures to control all aspects of waste such as separate collection,transfer and removal.We established a solid waste system platform for declaring the transfer of waste.Then

316、 we entrusted a qualified third party to ensure proper disposal of the waste.We carried out cement hardening and anti-seepage treatment for the waste dumping site,and installed ground leachate collection ditches.Safety measures such as a dry powder fire extinguishing system,a combustible gas monitor

317、ing system and an electrostatic discharge device were equipped to avoid environmental pollution accidents.In addition,metal scraps,waste packaging materials,hazardous wastes(paint sludge,waste organic solvents,sludge,waste paint drums,etc.)and domestic waste were sorted and recycled to minimize the

318、negative impact of waste on the environment.In 2022,the Zhaoqing manufacturing base achieved its target of generating less than 14.28 kg of hazardous waste per vehicle as scheduled.In the future,we aim to reduce waste emission density by harmless and resourceful management of waste generated in prod

319、uction.Hazardous Waste Management Measures:Separate collectionRegistrationProper transferHazardous waste reductionMonthly inspection of the classification of hazardous waste in the workshop to avoid mixing with domestic and industrial waste.Weighing and recording all incoming hazardous waste;trackin

320、g and managing hazardous waste management goals for each plant.Signing hazardous waste disposal contracts with qualified third-party units,establishing a record process for hazardous waste transport and warehousing,and cleaning up hazardous waste in accordance with the Hazardous Waste Transport Mana

321、gement Measures.Reducing hazardous waste generation by adding liners to the glue barrel for welding,adjusting the lower limit of the glue pump,recycling empty barrels,recycling residual glue and draining paint residue.095096ENVIRONMENTAL SOCIAL GOVERNANCEENVIRONMENTAL SOCIAL GOVERNANCEGreen Packagin

322、g4XPENGUnitIndicators20212022ton2662131.210-62.310-6Green Logistics5Green Recycling6We replaced the original wooden frame packaging with recyclable and reusable iron frames so as to reduce the use of disposable cartons and wooden boxes.The Company enabled a total of 3 suppliers to make packaging imp

323、rovements in 2022,and 5 suppliers were involved by the end of 2022.We reduced the use of large cartons by about 55 per day,with a total reduction of about 20,000 cartons during the reporting period.In the future,we will continue to promote another 15 suppliers participation in this initiative.Amount

324、 of packaging materialsPackaging material density14ton/CNY(thousand)In transport,we improved the loading capacity of single transportation and reduced the frequency of transport by optimizing our transport strategy and increasing the full load rate of transport,thus reducing the carbon footprint of

325、products.According to the contract structure and recent scheduling resources,we adjusted the vehicle loading order.In consideration of the estimated sales trend,we replenished the inventory in advance for transport orders without full load,thus improving the full load rate and reducing the energy co

326、nsumption and carbon emission in transport.In consideration of the efficiency of water transport and railroad transport,we increased the proportion of railroad transport in inland regions,and reduced the demand for connecting transport from ports to warehouses,thus reducing unnecessary transport jou

327、rneys.Increasing the Full Load RateOptimizing the Mix of Water-rail Multimodal TransportWe have established a whole-process waste power battery recycling management procedure to manage end-of-life batteries generated from prototype tests,production and after-market sales/clients.We are also explorin

328、g battery cascade utilization and recycling and reuse.For the end-of-life batteries generated by after-market sales/clients,consumers can send their vehicles to the after-sales service center for professional diagnosis by XPENG maintenance technicians.We will dismantle the batteries that meet end-of

329、-life conditions,and enter the relevant information into the internal information management system and traceability management system.We then transport them to professional warehouses for temporary storage in accordance with relevant transport requirements,and finally we hand them over to qualified

330、 suppliers for recycling and reuse.Note:13.Including the consumption of packaging materials in the Zhaoqing manufacturing base and Guangzhou manufacturing base.14.Unless otherwise specified,density indicators such as density of packaging materials used,density of energy used,and density of emissions

331、 in this report are calculated using operating revenues in CNY(thousand)as the denominator.097098ENVIRONMENTAL SOCIAL GOVERNANCEENVIRONMENTAL SOCIAL GOVERNANCETackling Climate Change 5.1Governance5.1.1XPENGXPENG actively responds to the challenges posed by climate change.Referring to the recommendat

332、ions of the Task Force on Climate-related Financial Disclosures(TCFD),we carried out climate change management and took practical actions in four areas:governance,strategy,risk management,and indicators and targets.In 2022,the Company further improved its management mechanism on tackling climate cha

333、nge.We upgraded the former Carbon Neutrality Project Working Group to Carbon Neutrality Working Group,which is fully responsible for the Companys strategic planning and daily management in carbon neutrality.The Carbon Neutrality Working Group,headed by the vice president of the Company,included functional leaders or key members in product planning,R&D,battery,quality and safety,project management,