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1、Dell Technologies FY24 ESG Report Environmental,Social and Governance Report At Dell Technologies,our purpose is to create technologies that drive human progress.Our commitment to advance sustainability,cultivate inclusion,transform lives and uphold trust is core to who we are and how we deliver tec

2、hnology that propels business and society forward.Our environmental,social and governance(ESG)strategy and this report are how we turn this commitment into action,holding ourselves accountable to drive greater impact for business,people and the planet.Table of contents INTRODUCTION 4 A message from

3、our Chairman and CEO 5 A message from our VP,Corporate Sustainability and ESG 6 Our business 7 Goals dashboard 8 11 13 14 Awards and recognition ENVIRONMENTAL CLIMATE ACTION 15 16 Strategy 18 Greenhouse gas inventory Product carbon footprint 21 Innovation 23 Supply chain environmental management 24

4、INCLUSIVE WORKFORCE 47 Workplace 48 Workforce 51 Accountability 53 Marketplace 54 SOCIAL GOVERNANCE TRUST 67 ESG materiality Stakeholder engagement Reporting frameworks CIRCULAR ECONOMY 28 Product lifecycle 30 Circular design 31 Product materials Sustainable packaging Recovery and recycling 33 35 37

5、 DIGITAL INCLUSION 39 Community engagement 41 Global partnerships 43 Technology innovation 45 Future-ready skills 46 HUMAN RIGHTS 55 Salient risks 56 Supply chain responsibility 58 Continuous improvement model 59 Responsible labor practices 62 Health,safety and worker rights 63 Responsible minerals

6、sourcing Supplier diversity 65 66 APPENDIX About this report 100 ESG goals and key drivers methodology 102 106 Reporting frameworks index Glossary 111 Endnotes 115 Security 68 Privacy 71 Ethics 72 Corporate governance Board and ESG governance Risk assessment 75 77 Public policy 79 75 BY THE NUMBERS

7、80 Performance metrics Supply chain audit results 81 96 99 This is the beginning of the navigation for the page.To exit the navigation,press the“H”key on your keyboard.A message from our Chairman and CEO A lot has changed in the 40 years since I first launched Dell from a University of Texas dorm ro

8、om,but what hasnt changed is our commitment to creating technology that drives human progress.In fact,our mission is more powerful and important than ever.From the PC to the internet to the cloud,weve helped customers put their data to work to drive incredible outcomes.Now,with generative AI it feel

9、s like the last few decades have just been the pregame show.AI will revolutionize how we live and work,and it will drive unprecedented advances across every domain of human endeavor.From education to healthcare to physics,AI will help deliver radical progress and productivity.We need to work togethe

10、r to ensure AI lives up to its potential by encouraging responsible use and ensuring its application is as beneficial to people and our planet as possible.The evolving regulatory environment is on the minds of our customers,partners,suppliers and investors.Michael Dell Chairman and CEO Dell Technolo

11、gies Sustainability and ESG commitments are now widely recognized as business imperatives that impact everything from supplier decisions to business strategy.At Dell,we are both meeting our goals and helping customers meet theirs.In the following report,we hold ourselves accountable and share progre

12、ss against our commitment to create positive business,social and environmental impact.Dell Technologies is rooted in innovation and progress,and this brings exciting opportunities for collaboration across our ecosystem of customers,partners and team members.Together,we can realize our greatest ambit

13、ions and do it responsibly.Were here to support you and are grateful for the opportunity to partner with you.“”We need to work together to ensure AI lives up to its potential by encouraging responsible use and ensuring its application is as beneficial to people and our planet as possible.4Dell Techn

14、ologies FY24 ESG Report INTRODUCTION CLIMATE ACTION CIRCULAR ECONOMY DIGITAL INCLUSION INCLUSIVE WORKFORCEHUMAN RIGHTS TRUST BY THE NUMBERS APPENDIX Messages from our leadership Our business Awards Goals dashboard ESG materialityStakeholder engagement Reporting frameworks This is the beginning of th

15、e navigation for the page.To exit the navigation,press the“H”key on your keyboard.A message from our VP,Corporate Sustainability and ESG We actively support our customers and partners in achieving their goals while making a lasting impact for business,people and the planet.Our approach includes embe

16、dding Sustainability and Environmental,Social and Governance(ESG)throughout our value chain and technology stack.We engage our supply chain to drive emissions reductions,use innovative materials and takeback programs to advance the circular economy and collaborate with nonprofits with the aim to bri

17、ng everyone access to the benefits of technology.Our FY24 ESG Report is one way were holding ourselves accountable against our ambitious goals for 2030 and beyond,and we continue to invest in initiatives that apply our technology,scale and talented workforce to address complex challenges like climat

18、e change,accelerating the circular economy,creating inclusive workplaces and addressing the digital divide.Cassandra Garber Vice President,Corporate Sustainability and ESG Our FY24 highlights include:Closing in on our packaging goal,with 96.4%of packaging across our entire product portfolio made wit

19、h recycled or renewable materials.949,000 hours of volunteer work logged by our team members,spanning community projects such as park cleanups to skill-based work through the Pro Bono program.Over 396 million people benefiting from our digital inclusion programs,partnerships and innovation since FY2

20、0.These efforts provide access to technology,connectivity,digital skills and support for under-resourced communities around the world.Receipt of a platinum EcoVadis 2023 medal for scoring in the top 1%of companies assessed across four major themes:environment,labor and human rights,ethics and sustai

21、nable procurement.Launched more products featuring recycled,renewable and reduced carbon emissions materials.In FY24,we used over 43 million kg(95 million lbs)of sustainable materials in our products and were the first in the industry to ship certified 50%recycled content steel in our displays.Under

22、pinning all these highlights are our continued partnerships and collaboration inside and outside our organization.And as we explore the opportunities and address the environmental and social impacts that come with AI,we will continue to work alongside and support our customers,partners and communiti

23、es.The next phase of how we use technology to create meaningful impact,build trust and create a more sustainable and inclusive world for everyone is a phase unlike any before,and one were excited to embark on together.5Dell Technologies FY24 ESG Report INTRODUCTION CLIMATE ACTION CIRCULAR ECONOMY DI

24、GITAL INCLUSION INCLUSIVE WORKFORCEHUMAN RIGHTS TRUST BY THE NUMBERS APPENDIX Messages from our leadership Our business Awards Goals dashboard ESG materiality Stakeholder engagement Reporting frameworks This is the beginning of the navigation for the page.To exit the navigation,press the“H”key on yo

25、ur keyboard.Our business 170+approximate number of countries Dell operates in globally No.34 on Fortune 500 2,000+patents issued to Dell Technologies in 2023 No.1 in client business,high-end gaming,purpose-built backup appliance,workstations,server,storage software,PC monitors,external storage,hyper

26、converged and converged systems*Client PC&upsell revenue statistic calculated by Dell Technologies primarily by utilizing other PC OEMs financial public filings,as of Q4 FY24;Workstations(Units)-IDC WW Quarterly Workstation Tracker CY23Q4;PC Monitors(Units)IDC WW Quarterly Monitor Tracker CY23Q4;Hig

27、h-end Gaming(Units)-IDC Quarterly Gaming Tracker,CY23Q4,$1,500+price band;Server(Units)-IDC WW Quarterly Server Tracker CY23Q4;External Storage(Revenue)-IDC WW Quarterly Enterprise Storage Systems Tracker CY23Q4;Storage Software IDC WW Storage Software and Cloud Services Tracker CY23Q4 and includes

28、archiving software,data replication and protection software,software-defined storage controller software,and storage infrastructure and device management software;PBBA IDC WW Purpose-Built Backup Appliance(PBBA)(Revenue)CY23Q4;Hyperconverged Systems(HCI)(Revenue)IDC WW Quarterly Converged Systems Tr

29、acker CY23Q4.$2.8B invested in R&D in FY24 99%of Fortune 500 served as of FY24 120,000 approximate Dell Technologies team members as of FY24$88.4B in FY24 revenue Dell Technologies integrated solutions help customers modernize their IT infrastructure,manage and operate in a multicloud world,address

30、workforce transformation,and provide critical solutions that keep people and organizations connected.6Dell Technologies FY24 ESG ReportINTRODUCTION CLIMATE ACTION CIRCULAR ECONOMY DIGITAL INCLUSION INCLUSIVE WORKFORCE HUMAN RIGHTS TRUST BY THE NUMBERS APPENDIX Messages from our leadership Our busine

31、ss Awards Goals dashboard ESG materiality Stakeholder engagement Reporting frameworks Awards and recognition Dell Technologies is investing in initiatives across our ESG impact areas and receiving recognition across the globe.The following FY24 awards highlight areas of excellence and represent our

32、commitment to drive impact.Explore more of our awards and recognition.FORTUNE AMERICAS MOST INNOVATIVE COMPANIES 10th out of 200 companies Recognized in the top 10 of Americas Most Innovative Companies,transforming industries from the inside out.WORLD BENCHMARKING ALLIANCES DIGITAL INCLUSION BENCHMA

33、RK 8th out of 200 companies Recognized in the top 10 of the worlds 200 most influential digital technology companies,helping to advance a more inclusive digital society.GARTNERS POWER OF THE PROFESSION SUPPLY CHAIN&PEOPLE BREAKTHROUGH OF THE YEAR Ranked among the 2024 winners The Gartner Power of th

34、e Profession Supply Chain Awards are an annual community-driven recognition program that inspires supply chain transformation around the globe.*FAST COMPANYS WORLD CHANGING IDEAS AWARDS Score:2023 Company of the Year Selected as Fast Companys World Changing Company of the Year and winner of Corporat

35、e Social Responsibility category in recognition of Dells efforts to address the digital divide and climate change.HUMAN RIGHTS CAMPAIGN CORPORATE EQUALITY INDEX Top score of 100 points Recognized as a leader in LGBTQ+inclusion by meeting all criteria to earn a score of 100.This index is the national

36、 benchmark for LGBTQ+related corporate policies,benefits and practices.BEST PLACE TO WORK Score:100%The Disability Equality Index(DEI)serves as a benchmark that helps companies build a road map of measurable,tangible actions to achieve disability inclusion and equality.INSTITUTIONAL SHAREHOLDER SERV

37、ICES ESG Score:Prime status Achieved prime status by fulfilling ISS ESG requirements regarding sustainability performance in our sector.WORLDS MOST ETHICAL COMPANIES Score:12-time honoree Recognized in 2024 as one of the Worlds Most Ethical Companies by Ethisphere for the 12th time,affirming Dells r

38、obust programs and commitment to integrity.ECOVADIS Platinum medal Awarded a platinum EcoVadis medal in 2023 for scoring in the top 1%of companies assessed across four major themes:environment,labor and human rights,ethics and sustainable procurement.*Gartner does not endorse any vendor,product or s

39、ervice depicted in its research publications.Gartner research publications consist of the opinions of Gartners Research and Advisory organization and should not be construed as statements of fact.Gartner disclaims all warranties,expressed or implied,with respect to this research,including any warran

40、ties of merchantability or fitness for a particular purpose.Gartner,Gartner Power of the Profession Supply Chain Awards,2024,https:/ is a registered trademark and service mark of Gartner,Inc.and/or its affiliates in the U.S.and internationally and is used herein with permission.All rights reserved.I

41、NTRODUCTION CLIMATE ACTION CIRCULAR ECONOMY DIGITAL INCLUSION INCLUSIVE WORKFORCE HUMAN RIGHTS TRUST BY THE NUMBERS APPENDIX 7 Dell Technologies FY24 ESG Report Messages from our leadership Our business Awards Goals dashboard ESG materiality Stakeholder engagement Reporting frameworks This is the be

42、ginning of the navigation for the page.To exit the navigation,press the“H”key on your keyboard.Goals dashboard Our ESG plan lays out ambitious goals for the decade*and beyond.We believe how we track our progress is critical.We organize our goals across four pillars:Advancing Sustainability,Cultivati

43、ng Inclusion,Transforming Lives and Upholding Trust.Our pillars help us organize our ESG work and track progress against our goals.Read about our progress in By the Numbers.Learn more about the methodologies that we use to calculate progress toward each of our goals and key drivers in the Appendix.*

44、The year presented within each goal statement refers to the calendar year that coincides with the majority of Dells fiscal year.Our fiscal year is the 52-or 53-week period ending on the Friday nearest January 31.Our ESG activities,including goal progress,are primarily collected and reported by fisca

45、l year,unless otherwise noted.The expected end date of each goal is the end of the associated fiscal year(e.g.,By 2030 refers to the end of Dells Fiscal Year 2031).*Due to the one-year lag in supplier emissions data,progress against the current year is not available.Material topic Environmental Goal

46、 Our status SDGs1 Advancing sustainability Climate action By 2050,we will achieve net zero greenhouse gas(GHG)emissions across scopes 1,2 and 3 7,12,13 Key Driver:By 2030,we will reduce scopes 1 and 2 GHG emissions by 50%7,13 Key Driver:By 2030,we will source 75%of electricity from renewable sources

47、 across all Dell Technologies facilities and 100%by 2040 7,13 Key Driver:By 2030,we will reduce absolute scope 3 GHG emissions from purchased goods and services by 45%FY23:18,238,800 MT CO2e.*We are in the process of restating our emissions for this category to make each year comparable and to provi

48、de a cumulative comparison to our FY20 baseline.12,13 Key Driver:By 2030,we will reduce absolute scope 3 GHG emissions associated with the use of sold products by 30%12,13 Circular economy By 2030,more than half of our product content will be made from recycled,renewable or reduced carbon emissions

49、material 12 By 2030,100%of our packaging will be made from recycled or renewable material,or will utilize reused packaging 12 By 2030,for every metric ton of our products a customer buys,one metric ton will be reused or recycled 12,13 Percentage reduction in GHG emissions 40.6%FY24 50%Percentage of

50、electricity generated from renewable sources 61.5%FY24 75%Percentage reduction in GHG emissions 22.2%FY24 30%14.1%Percentage of product content made from recycled,renewable or reduced carbon emissions material FY24 50%100%Percentage of recycled or renewable material content in packaging FY24 96.4%Pe

51、rcentage of products collected 100%FY24 30.1%INTRODUCTION CLIMATE ACTION CIRCULAR ECONOMY DIGITAL INCLUSION INCLUSIVE WORKFORCE HUMAN RIGHTS TRUST BY THE NUMBERS APPENDIX 8 Dell Technologies FY24 ESG Report Messages from our leadership Our business Awards Goals dashboard ESG materiality Stakeholder

52、engagement Reporting frameworks This is the beginning of the navigation for the page.To exit the navigation,press the“H”key on your keyboard.Material topic Social Goal Our status SDGs Transforming lives Digital inclusion By 2030,we will improve 1 billion lives through digital inclusion 4,9 Key Drive

53、r:Each year through 2030,50%of the total people directly reached will be those who identify as girls and women,or underrepresented groups 5,10 Key Driver:Each year through 2030,we will deliver future-ready skills development for workers in our supply chain FY24:Dell recorded 131,478 hours of future

54、ready skills training at supplier sites and in-house manufacturing locations.8 By 2030,75%of our team members will participate in giving or volunteerism in their communities 17 Key Driver:By 2030,we will use our expertise and technology to support the digital transformation of 1,000 nonprofit partne

55、rs 9,17 Cultivating inclusion Inclusive workforce By 2030,50%of our global workforce and 40%of our global people leaders will be those who identify as women 5 By 2030,25%of our U.S.workforce and 15%of our U.S.people leaders will be those who identify as Black/African American or Hispanic/Latino 10 G

56、oals dashboard Our ESG plan lays out ambitious goals for the decade*and beyond.We believe how we track our progress is critical.We organize our goals across four pillars:Advancing Sustainability,Cultivating Inclusion,Transforming Lives and Upholding Trust.Our pillars help us organize our ESG work an

57、d track progress against our goals.Read about our progress in By the Numbers.Learn more about the methodologies that we use to calculate progress toward each of our goals and key drivers in the Appendix.*The year presented within each goal statement refers to the calendar year that coincides with th

58、e majority of Dells fiscal year.Our fiscal year is the 52-or 53-week period ending on the Friday nearest January 31.Our ESG activities,including goal progress,are primarily collected and reported by fiscal year,unless otherwise noted.The expected end date of each goal is the end of the associated fi

59、scal year(e.g.,By 2030 refers to the end of Dells Fiscal Year 2031).Total number of people reached(cumulative,FY20 to current reporting year)FY24 1B Percentage of people reached directly who identify as girls and women,or underrepresented groups(direct reach only)FY24 51.5%50%75%Percentage of team m

60、embers participating in giving or volunteering FY24 48%1,000 Total number of nonprofit partners supported in their digital transformation journey FY24 535 396M 35.0%Percentage of our global workforce who identify as women FY24 50%29.1%Percentage of our global people leaders who identify as women FY2

61、4 40%16.1%Percentage of U.S.workforce who identify as Black/African American or Hispanic/Latino FY24 25%12.6%Percentage of people leaders in the U.S.workforce who identify as Black/African American or Hispanic/Latino FY24 15%INTRODUCTION CLIMATE ACTION CIRCULAR ECONOMY DIGITAL INCLUSION INCLUSIVE WO

62、RKFORCE HUMAN RIGHTS TRUST BY THE NUMBERS APPENDIX 9 Dell Technologies FY24 ESG Report Messages from our leadership Our business Awards Goals dashboard ESG materiality Stakeholder engagement Reporting frameworks This is the beginning of the navigation for the page.To exit the navigation,press the“H”

63、key on your keyboard.Goals dashboard Our ESG plan lays out ambitious goals for the decade*and beyond.We believe how we track our progress is critical.We organize our goals across four pillars:Advancing Sustainability,Cultivating Inclusion,Transforming Lives and Upholding Trust.Our pillars help us or

64、ganize our ESG work and track progress against our goals.Read about our progress in By the Numbers.Learn more about the methodologies that we use to calculate progress toward each of our goals and key drivers in the Appendix.*The year presented within each goal statement refers to the calendar year

65、that coincides with the majority of Dells fiscal year.Our fiscal year is the 52-or 53-week period ending on the Friday nearest January 31.Our ESG activities,including goal progress,are primarily collected and reported by fiscal year,unless otherwise noted.The expected end date of each goal is the en

66、d of the associated fiscal year(e.g.,By 2030 refers to the end of Dells Fiscal Year 2031).Material topic Governance Goal Our status SDGs Upholding trust Trust By 2030,our customers and partners will rate Dell Technologies as their most trusted technology partner We announced this goal in FY23 and wo

67、rked in FY24 to identify best practices for measuring trust among customers and partners.We aim to make progress against our key drivers for Trust and will continue to evolve how to best measure and communicate progress against this goal.9 Key Driver:By 2024,Dell will make available the first valida

68、ted Zero Trust solution,accredited by the U.S.government and commercially available to targeted global public and private sector organizations Dells Zero Trust solution,Project Fort Zero,is awaiting a testing date for validation from the U.S.Government.We anticipate publishing a general availability

69、 date shortly following the successful completion of the U.S.Government validation test.16 Key Driver:By 2025,100%of actively sold Dell-designed and branded products and offerings will publish a software bill of materials(SBOM),providing transparency on third-party and open-source components We are

70、working to determine the full scope of actively sold Dell-designed and branded products and offerings and to establish our metric pipeline.At the close of FY24,we had generated SBOMs for 70 Dell-designed and branded products and are on track to meet this key driver by 2025.9 Key Driver:By 2030,all n

71、ew Dell products and offerings that use authentication will offer a password-less authentication mechanism We are working to ensure our product architectures enable passwordless authentication,including certificate-based management,and incorporation of hardware-bound authentication methods are being

72、 established and adopted into roadmaps.9 Key Driver:Each year through 2030,we will make it easier and faster for customers to exercise choice and control over their personal data In FY24,Dell made customer choice and control over personal data easier and faster through the expansion of our enhanced

73、Privacy Center,which is now available in 74 locations globally.16 INTRODUCTION CLIMATE ACTION CIRCULAR ECONOMY DIGITAL INCLUSION INCLUSIVE WORKFORCE HUMAN RIGHTS TRUST BY THE NUMBERS APPENDIX 10 Dell Technologies FY24 ESG Report Messages from our leadership Our business Awards Goals dashboard ESG ma

74、teriality Stakeholder engagement Reporting frameworks This is the beginning of the navigation for the page.To exit the navigation,press the“H”key on your keyboard.ESG materiality We have conducted an ESG materiality2 assessment to identify the ESG topics that are most important to our stakeholders,a

75、s well as those where Dell Technologies can play the most meaningful role.For this assessment,we consulted with a broad range of stakeholders,including Dell employees,investors,suppliers and customers.We have used this analysis to guide our approach and focus resources on areas where we have the gre

76、atest opportunities for growth,leadership and risk mitigation.The ESG topics identified are as follows:Business ethics:Promoting high standards of ethics and helping to prevent corruption,extortion and bribery throughout our business practices.Ensuring that employees are empowered to voice concerns

77、without fear of retaliation and with confidence that those concerns will be taken seriously.Ensuring that marketing and communication of products and services are honest,transparent and fair.Read about business ethics in the report:Ethics Business performance:Value created by Dell,measured using ind

78、icators such as net revenue,operating income and cash flows from operations.Read about business performance in our SEC filing.Community investment:Dell invests in communities with a focus in the two following areas:Access to technology:Ensuring affordable,equitable access to information and communic

79、ation technology(ICT)globally,which is a prerequisite for leveraging digital information and services.Science,technology,engineering and mathematics(STEM)education:Preparing citizens of the future with the necessary skills in science and technology in order to adapt to and thrive in an increasingly

80、digital world.Read about community investment in the report:Digital Inclusion Data privacy and security:Guarding against threats to data,such as protecting data from loss,corruption or unauthorized access and governing how data,specifically personal data,is legitimately used and disclosed.Read about

81、 data privacy and security in the report:Privacy,Security Diversity and inclusion:Striving to cultivate an inclusive culture that reflects the diverse perspectives,backgrounds and cultures of the communities in which we live and conduct business,while ensuring everyone has access to the same opportu

82、nities within our organization.Read about diversity and inclusion in the report:Inclusive Workforce,Supplier Diversity Energy and climate change:Helping ensure efficient use of energy and transitioning to renewable and low-carbon emissions energy sources.Includes transportation energy and product en

83、ergy efficiency.Ensuring resilience of the business and communities across the value chain to the effects of climate change.Read about energy and climate change in the report:Climate Action,Circular Economy Environmental and social regulatory compliance:Striving to ensure Dell complies with environm

84、ental and social laws and regulations that are pertinent to business practices in each location we operate in.Read about environmental and social regulatory compliance in the report:Human Rights,Supply Chain Responsibility,Trust,Climate Action,Circular Economy Governance:Maintaining the standards,st

85、ructures and processes to ensure the effective governance of Dell Technologies,including the matters that impact all strategy,goals and programs.Read about governance in the report:Corporate Governance Human rights:Fundamental rights of all people to live and be treated with dignity and respect.They

86、 are inherent and every human being is entitled to these rights without discrimination.Read about human rights in the report:Human Rights Innovation:Continuing to improve upon and develop new solutions in the technology sector and passing on the benefits of our discoveries to each of our stakeholder

87、s.Includes information on technology for societal and environmental benefit.Read about innovation in the report:Digital Inclusion,Climate Action Labor engagement and development:Maintaining positive interactions between management and staff,fostering a sense of purpose and commitment to Dells strate

88、gy and goals.Providing flexible work options and a positive culture around work-life balance and labor well-being.Ensuring longer-term sustainable employment across the companys value chain and addressing changing labor dynamics.Read about labor engagement and development in the report:Inclusive Wor

89、kforce Occupational health and safety:Establishing practices to promote the safety,health and well-being of people when they are at work.Read about occupational health and safety in the report:Workplace,Health,Safety and Worker Rights Product quality and safety:Delivering superior quality products t

90、hat are safe throughout the life cycle and continuously considering new opportunities to enhance and increase product quality to meet the needs of an informed public.This includes protection of any intellectual property.Read about product quality and safety in the report:Trust,Circular Economy,Innov

91、ation,Product Carbon Footprint Product stewardship:Managing product life cycles to help increase energy efficiency,recovery,reuse,recycling and recycled content and enable closed material loops.Promoting responsible waste management,in particular e-waste management.Read about product stewardship in

92、the report:Circular Economy,Zero Waste INTRODUCTION CLIMATE ACTION CIRCULAR ECONOMYDIGITAL INCLUSION INCLUSIVE WORKFORCE HUMAN RIGHTS TRUSTBY THE NUMBERS APPENDIX 11 Dell Technologies FY24 ESG Report Messages from our leadership Our business Awards Goals dashboard ESG materiality Stakeholder engagem

93、ent Reporting frameworks This is the beginning of the navigation for the page.To exit the navigation,press the“H”key on your keyboard.Importance to Stakeholders Degree of Opportunity or Impact Business Ethics Community Investment Governance Business Performance Innovation Labor Engagement&Developmen

94、t Occupational Health&Safety Product Quality&Safety Product Stewardship Supply Chain Resilience Environmental&Social Regulatory Compliance Substances of Concern Water&Effluents Data Privacy&Security Diversity,Equity&Inclusion Energy&Climate Human Rights Sustainable Consumption HighModerate HighModer

95、ate Double materiality assessment In FY24,we began work on our first double materiality assessment.We target to complete and publish our assessment in upcoming ESG Reports,which will help us further refine our ESG performance and reporting and prepare for future regulations.Once completed,we expect

96、to incorporate the results of that assessment into our ESG performance and reporting methodologies,standards and frameworks.Substances of concern:Reducing and eliminating the potential health and environmental impacts of substances used in products across their life cycles.Read about substances of c

97、oncern in the report:Health,Safety and Worker Rights,Zero Waste Supply chain resilience:Reducing Dells risk exposure to potential disruptions in the value chain,such as severe weather events,conflict and pandemics.Read about supply chain resilience in the report:Supply Chain Responsibility,Risk Asse

98、ssment Sustainable consumption:Shifting the business model to decouple growth from negative societal and environmental impacts;engaging customers to positively shift purchasing and use behavior to enable a circular economy;promoting usage as a service;and dematerializing processes and activities thr

99、ough digitization.Read about sustainable consumption in the report:Circular Economy,Supply Chain Environmental Management,Product Carbon Footprint Water and effluents:Minimizing or optimizing the overall water consumption and quality impacts across operations,including within headquarters and data c

100、enters,as well as water used(or avoided)by the use of Dells products and services.Additionally,the quality of Dells water discharges can impact the functioning of the ecosystem in numerous ways.Direct impacts on a catchment can have wider impacts on the quality of life in an area,including social an

101、d economic consequences for local communities and indigenous peoples.Read about water and effluents in the report:Supplier Water Stewardship INTRODUCTION CLIMATE ACTION CIRCULAR ECONOMY DIGITAL INCLUSION INCLUSIVE WORKFORCE HUMAN RIGHTS TRUST BY THE NUMBERS APPENDIX 12 Dell Technologies FY24 ESG Rep

102、ort Messages from our leadership Our business Awards Goals dashboard ESG materiality Stakeholder engagement Reporting frameworks This is the beginning of the navigation for the page.To exit the navigation,press the“H”key on your keyboard.Dell Technologies works to engage all our stakeholders as we a

103、ccelerate toward our ESG goals and build technologies that drive human progress.Stakeholder engagement Customers and channel partners As we work to advance sustainability within our business,we enable customers and partners to join us in creating meaningful impact for business,people and the planet.

104、Our partner ecosystem helps customers prepare for the journey to come,from hybrid work and hybrid cloud to the edge and sustainability initiatives.We support and collaborate with our partners in ESG initiatives.We launched an ESG Partner Spotlight in 2023,which celebrates partners in every region wh

105、o make ESG real for their customers and communities.We communicate our ESG performance and priorities through various communications,including our annual ESG Report and responses to customer inquiries.We partner with customers to support our signature programs that advance Dells Transforming Lives g

106、oals.Read more in the Digital Inclusion section of this report.Industry analysts We collaborate with industry analysts through both inbound and outbound engagements.Together,we participate in analyst benchmarking studies and research projects.We also engage in advisory sessions to enhance our initia

107、tives and advance industry standards through thought leadership.Examples of analyst firms include Enterprise Strategy Group,Gartner and IDC.Investors We maintain robust and regular dialogue with our stockholders.We work to ensure understanding of our business and company strategy,and we continue to

108、deepen understanding of investor priorities.We engage via investor events,including quarterly earnings calls,securities analyst meetings and conference presentations,as well as perception studies and ongoing communications.These communication efforts include ESG-focused engagement to ensure our stoc

109、kholders have sufficient information to understand our approach toward key issues.Read more in the Corporate Governance section of this report.Nongovernmental organizations(NGOs),community partners and multi-stakeholder initiatives We work with NGOs and community partners to advance and collaborate

110、on societal and environmental efforts both locally and globally.We support and participate in coalitions and other multi-stakeholder initiatives that align with our areas of focus.Read more in the Digital Inclusion and Supply Chain Responsibility sections of this report.Policymakers We engage with t

111、he public and private sectors to promote solutions for a variety of environmental,social,economic and technological challenges and opportunities.We work with a variety of internal and external stakeholders,including trade associations,to determine where and how we engage on relevant issues and polic

112、ies that impact our customers,business and team members.Read more about the government actions and policies Dell supports in the Public Policy section of this report.Supply chain We engage with suppliers through our Social and Environmental Responsibility(SER)assurance program.Our SER audit takes a

113、four-element approach,including a critical feedback loop that helps us assess risk,audit progress,develop action plans and build the capabilities of our suppliers.Through this process,we help our suppliers build skills in preventing forced labor,ensuring health and safety and improving energy effici

114、ency.As a founding member of the Responsible Business Alliance(RBA),Dell enforces high standards across its supply chain.This memberships auditing framework is an essential element of our robust environmental and human rights due diligence program.Read more in the Human Rights section of this report

115、.Team members We use several feedback mechanisms to gather team member feedback on our ESG initiatives.For example,we gather feedback and build community through our Employee Resource Groups,and our materiality assessment includes a feedback option for team member inputs.Read about our continuous li

116、stening strategy in the Inclusive Workforce section of this report.INTRODUCTION CLIMATE ACTION CIRCULAR ECONOMY DIGITAL INCLUSION INCLUSIVE WORKFORCE HUMAN RIGHTS TRUST BY THE NUMBERS APPENDIX 13 Dell Technologies FY24 ESG Report Messages from our leadership Our business Awards Goals dashboard ESG m

117、ateriality Stakeholder engagement Reporting frameworks This is the beginning of the navigation for the page.To exit the navigation,press the“H”key on your keyboard.We believe transparent ESG reporting is a business imperative,which is why we focus on the metrics that matter most to our stakeholders.

118、We welcome the standardization,simplification and harmonization of international reporting standards,and we are committed to driving meaningful impact and transparently disclosing our progress.Our approach to disclosure is informed by global standards and frameworks including those outlined below,an

119、d we continue monitoring and preparing for the evolving reporting landscape.Reporting frameworks SASB We map our disclosures to the standards for software and IT services and hardware established by SASB.These standards help to guide the reporting of ESG issues most pertinent to stakeholders.We are

120、disclosing on the topics that we consider material to our operations,using SASBs standards for the hardware and software and IT industries.Global Reporting Initiative(GRI)We publish disclosures referencing the GRI standards,emphasizing the issues and indicators that are most relevant to our business

121、 and our stakeholders.GRI standards enhance the comparability and quality of information on economic,environmental and social impacts(positive and negative)organizations have.They also create a common language to communicate that information to stakeholders.CDP Water Security and Climate Change Resp

122、onses Since 2017,we have provided CDP Water Security and Climate Change responses,which help us to measure,manage and report our environmental impact.Our GRI,SASB,and WEF SCM indexes can be found in our Reporting Frameworks Index.View current and archived copies of all our ESG reports.Preparing for

123、an evolving reporting landscape ESG reporting is rapidly evolving with the growing adoption of the International Sustainability Standards Boards(ISSB)reporting standards globally,transposition of the Corporate Sustainability Reporting Directive(CSRD)in European Union member countries and development

124、 of other regional and national requirements around the world.Dell currently reports on ESG in its financial statements;however,these new or evolving regulations require expanded reporting.We are actively preparing for these comprehensive and granular disclosures covering a broad range of sustainabi

125、lity topics.World Economic Forum(WEF)Stakeholder Capitalism Metrics(SCM)Dell,alongside 25 other companies,was one of the initial signatories of the initiative by the WEF to align and focus corporate ESG disclosures.To meet this commitment,Dell reports on the WEF frameworks core Stakeholder Capitalis

126、m Metrics.U.N.Sustainable Development Goals(SDGs)In the Goals Dashboard,we map alignment of our goals with the U.N.Sustainable Development Goals(SDGs).INTRODUCTION CLIMATE ACTION CIRCULAR ECONOMY DIGITAL INCLUSION INCLUSIVE WORKFORCE HUMAN RIGHTS TRUST BY THE NUMBERS APPENDIX 14 Dell Technologies FY

127、24 ESG Report Messages from our leadership Our business Awards Goals dashboard ESG materiality Stakeholder engagement Reporting frameworks This is the beginning of the navigation for the page.To exit the navigation,press the“H”key on your keyboard.This is the beginning of the navigation for the page

128、.To exit the navigation,press the“H”key on your keyboard.Taking action on climate change As a leading technology provider with operations,supply chain and customers that span the globe,we are committed to understanding the impact our business has on the environment.We are taking action to mitigate c

129、limate change,and we offer innovative products and solutions to customers to help them reduce their emissions,reach their reduction targets and operate more efficiently.2050 GOAL KEY DRIVERS By 2050,we will achieve net zero greenhouse gas(GHG)emissions across scopes 1,2 and 3 Our approach to climate

130、 action The need to mitigate the negative impacts of climate change is clear,compelling and required to meet key aspects of the Paris Agreement.We are committed to using scientific guidelines and standards like Science Based Targets initiative(SBTi)to set greenhouse gas(GHG)emissions reduction targe

131、ts and to deliver on our net zero ambition.In FY23,we strengthened our targets and enhanced our ambition by shifting from intensity targets to absolute targets for scope 3 categories 1 and 11.This has been a transition from relative reduction measures to absolute reduction measures.3 In this section

132、,we highlight our FY24 efforts:Our emissions:We inventoried our greenhouse gas(GHG)emissions to understand our footprint and explored opportunities to reduce energy consumption and increase our use of renewables.Product energy efficiency:We focused on lowering the footprint of our products,including

133、 emissions from our upstream and downstream impacts,and providing solutions to increase efficiency.We aim to do this all without compromising the performance of our technology.Innovating to decarbonize:We explored solutions for the complex environmental challenges that come with digital transformati

134、ons for our customers and society.Supply chain environmental impact:Our engagement program explored more specialized support to suppliers as they navigate challenges to deliver on their own reduction target roadmaps.Climate ActionIN THIS SECTION Strategy 16 Greenhouse gas inventory 18 Product carbon

135、 footprint 21 Innovation 23 Supply chain environmental management 24 By 2030,we will reduce absolute scope 3 GHG emissions from purchased goods and services by 45%FY23:18,238,800 MT CO2e.*We are in the process of restating our emissions for this category to make each year comparable and to provide a

136、 cumulative comparison to our FY20 baseline.*Due to the one-year lag in supplier emissions data,progress against the current year is not available.By 2030,we will reduce scopes 1 and 2 GHG emissions by 50%Percentage reduction in GHG emissions 40.6%FY24 50%By 2030,we will source 75%of electricity fro

137、m renewable sources across all Dell Technologies facilities and 100%by 2040 Percentage of electricity generated from renewable sources 61.5%FY24 75%By 2030,we will reduce absolute scope 3 GHG emissions associated with the use of sold products by 30%Percentage reduction in GHG emissions 22.2%FY24 30%

138、15 Dell Technologies FY24 ESG Report INTRODUCTION CLIMATE ACTION CIRCULAR ECONOMY DIGITAL INCLUSION INCLUSIVE WORKFORCE HUMAN RIGHTS TRUST BY THE NUMBERS APPENDIX Decarbonize our operations,customers and society Our climate action strategy is comprehensive because we understand that no single soluti

139、on will help us meet our climate goals.We incorporate carbon mitigation actions within our own operations,for our customers,partners and society:Decarbonize Dell:We internally reduce emissions,implement operational resilience strategies and manage the carbon footprint of our operations and products.

140、We also engage with our suppliers to drive down emissions upstream of our operations.Decarbonize customers and partners:As part of a global technology chain,we support our customers and partners climate-related goals through breakthrough innovations.Decarbonize society:Our support for global climate

141、 goals drives engagement and advocacy on climate-related issues beyond our immediate community.We ensure that our emissions data is tracked,managed and reported over time.We calculate emissions in accordance with the methodology set out in the Greenhouse Gas Protocol and follow industry best practic

142、es in terms of GHG accounting methodologies.We also align our emissions reduction key drivers to Science Based Targets initiative(SBTi)criteria.The ESG Goals and Key Drivers Methodology section contains additional details on how we measure progress to our key drivers.SCOPE 2 Indirect emissions relat

143、ed to consumption of purchased electricity,steam,heating and cooling.SCOPE 1 Direct emissions from Dell Technologies-owned and-controlled resources.SCOPE 3 Indirect emissions associated with our supply chain,the use of our products by customers,activities like business travel and the transportation

144、of goods and services.SBTi has validated our updated set of 2030 emissions targets and classified our scopes 1 and 2 ambition as in line with a 1.5 degrees Celsius trajectory for climate change,which is the most ambitious target companies can set for scopes 1 and 2 emissions.We continue to participa

145、te in the CDP Climate Change annual disclosure reporting our scopes 1,2 and 3 footprint.We also ask and expect our suppliers to participate in CDP Supply Chain disclosure and to report their GHG emissions,reduction targets and mitigation plans.Public advocacy We continued to hold paramount our commi

146、tments to advancing sustainability in FY24,with a focus on climate action and circular economy.We realize partnerships and collaboration are key to making a sizeable impact in both areas.For instance,we joined our peers in engagements to educate key stakeholders,including policymakers,on the importa

147、nce of urgent climate action.In FY24,we also:Continued partnership with like-minded multinational companies as a member of the World Economic Forums(WEF)Alliance of CEO Climate Leaders and participation in the WEF Climate Adaptation Community.Michael Dell signed the WEF business coalition letter in

148、support of global climate action.Took part in CDPs 2023-2024 Science-Based Targets(SBT)Campaign.Campaign participants,which included financial institutions and other companies,were added to the CDP website and to a letter sent in October to over 2,100 CDP-targeted multinational businesses,a group th

149、at includes certain Dell suppliers,encouraging them to adopt SBTs.Continued our membership in the Digital Climate Alliance and the GridWise Alliance.Supported a letter through our membership with the Responsible Business Alliance(RBA),urging the European Unions co-legislators to set a common Europea

150、n standard for responsible business conduct.This would pave the way for a cross-sectoral and EU-wide level playing field for sustainability due diligence:the Corporate Sustainability Due Diligence Directive(CS3D).Greenhouse gas emissions by scope Strategy 16 Dell Technologies FY24 ESG Report CLIMATE

151、 ACTION CIRCULAR ECONOMY DIGITAL INCLUSION INCLUSIVE WORKFORCE HUMAN RIGHTS TRUST BY THE NUMBERS APPENDIX Strategy GHG inventory Product carbon footprint Innovation Supply chain environmental management INTRODUCTION This is the beginning of the navigation for the page.To exit the navigation,press th

152、e“H”key on your keyboard.This is the beginning of the navigation for the page.To exit the navigation,press the“H”key on your keyboard.MAKING OUR PRODUCTS USING OUR PRODUCTS OPERATING OUR COMPANY SCOPE 3 CATEGORY 6 BUSINESS TRAVEL SCOPE 3 CATEGORY 3 FUEL&ENERGY SCOPE 3 CATEGORY 4 LOGISTICS 2030 TARGE

153、TS ONGOING ACTIONS TO NET ZEROSCOPE 3 CATEGORY 11 USE OF SOLD PRODUCTS SCOPE 3 CATEGORY 1 PURCHASED GOODS&SERVICES SCOPE 1 DIRECT EMISSIONS SCOPE 2 INDIRECT EMISSIONS in operational emissions50%REDUCTION in absolute emissions from purchased goods and services 45%REDUCTION in absolute emissions assoc

154、iated with the use of sold products 30%REDUCTION Reduce emissions from air and rail travel by using technology to replace in-person travel Use lower-carbon transport options like electric vehicles,where possible Reduce our dependence on fossil fuels and increase use of renewables Optimize our transp

155、ortation network Partner with key carriers for transportation efficiencies Advocate for industry-wide transition to lower carbon footprint transportation fuels Reduce the energy intensity of our products Advocate for global renewable electricity policies Support our customers transition to renewable

156、 electricity Focus on eliminating GHG-emitting fuels in our buildings and vehicles Transition to low-or no-emissions cooling systems for our buildings and equipment Focus on sourcing 75%of electricity from renewable sources by 2030 Drive scope 2 emissions to nearly zero by sourcing 100%of electricit

157、y from renewable sources by 2040 Partner with suppliers to improve reporting and reduce their operational and upstream emissions footprint Include product carbon footprint in our design decisions Achieving net zero emissions Getting to net zero greenhouse gas(GHG)emissions takes a deep understanding

158、 of our carbon footprint and setting ambitious near-term,science-based targets to achieve by 2030.Our 2030 reduction targets align with the categories where we have the greatest opportunity for impact.17 Dell Technologies FY24 ESG Report CLIMATE ACTION CIRCULAR ECONOMY DIGITAL INCLUSION INCLUSIVE WO

159、RKFORCE HUMAN RIGHTS TRUST BY THE NUMBERS APPENDIX Strategy GHG inventory Product carbon footprint Innovation Supply chain environmental management INTRODUCTION This is the beginning of the navigation for the page.To exit the navigation,press the“H”key on your keyboard.This is the beginning of the n

160、avigation for the page.To exit the navigation,press the“H”key on your keyboard.The Dell Technologies strategy to minimize greenhouse gas(GHG)emissions resembles the carbon mitigation hierarchy:avoid,reduce,replace and where these mitigating actions are not feasible offset.Avoid emissions from the st

161、art.Reduce the energy intensity and extent of impacts that cannot be avoided.Replace high-carbon emissions energy sources with renewable or low-carbon emissions alternatives.Offset by investing in projects that remove or reduce emissions elsewhere.We annually inventory our GHG emissions to understan

162、d where we have opportunities to reduce our environmental impact.In alignment with our four 2030 key drivers toward our 2050 net zero goal,we focus on reducing emissions from our own operations and energy usage,those associated with goods and services we purchase and the use of our sold products.Thi

163、s inventory practice allows us to disclose our GHG emissions performance,management and progress toward our net zero goal.Greenhouse gas inventory*Our GHG Inventory includes FY23 Category 1 figures as explained in text Greenhouse gas emissions scopes and categories%Total Scope 1&2 GHG emissions(mark

164、et-based)0.6%Scope 3 Category 1 Purchased good and services*59.0%Scope 3 Category 3 Fuel-and energy-related activities 0.4%Scope 3 Category 4 Upstream transportation 2.5%Scope 3 Category 6 Business travel 0.3%Scope 3 Category 11 Use of sold products 37.2%Total Scope 1&2 GHG emissions(market-based)Sc

165、ope 3 Category 1*Purchased good and services Scope 3 Category 3 Fuel-and energy-related activities Scope 3 Category 4 Upstream transportation Scope 3 Category 6 Business travel Scope 3 Category 11 Use of sold products Dell GHG Inventory 18 Dell Technologies FY24 ESG Report CLIMATE ACTION CIRCULAR EC

166、ONOMY DIGITAL INCLUSION INCLUSIVE WORKFORCE HUMAN RIGHTS TRUST BY THE NUMBERS APPENDIX Strategy GHG inventory Product carbon footprint Innovation Supply chain environmental management INTRODUCTION This is the beginning of the navigation for the page.To exit the navigation,press the“H”key on your key

167、board.This is the beginning of the navigation for the page.To exit the navigation,press the“H”key on your keyboard.Energy use and renewables We use energy to operate office and data center equipment,heat and cool our buildings and operate a small fleet of on-site security and maintenance vehicles.In

168、 addition to facility operations,our total energy consumption includes the estimated fuel used in vehicles leased by Dell.We maintain our ISO 50001 certification in Dell-owned manufacturing facilities through our commitment to efficient energy systems management.Global energy demand and costs contin

169、ue to increase.Both contribute directly to our electricity consumption and renewable energy purchase strategy.Energy from renewable sources helps us transition away from carbon-intensive sources and reduce our emissions.We used renewable energy in the form of on-site solar generation,green power sou

170、rces and unbundled and bundled renewable energy certificates(RECs)for our U.S.locations.As members of the RE100 initiative,we adhere to the groups technical guidance on renewable energy procurement.In FY24,we sourced 61.5%of electricity from renewable sources across all Dell facilities.KEY DRIVER By

171、 2030,we will source 75%of electricity from renewable sources across all Dell Technologies facilities and 100%by 2040 Scope 1 and scope 2 emissions Scope 1 and 2 emissions account for a small share of our total footprint and represent the emissions in our direct control.Here we focus on emissions re

172、ductions in operations,including purchased energy.In FY24,scope 1 and scope 2(market-based)emissions accounted for 172,400 MT CO2e.We have reported using the market-based methodology since establishing a baseline in FY20.4 Scope 1 includes direct emissions from Dell-owned and-controlled resources.Ou

173、r main sources of scope 1 emissions include transportation(company vehicles and aircraft),fuel use,back-up generators,natural gas use,refrigerant leakage from Dell facilities,mobile sources and offices.5 Scope 2 includes indirect emissions related to the consumption of purchased electricity,steam,he

174、ating and cooling.Our main sources of scope 2 emissions are from electricity purchased for our facilities.KEY DRIVER By 2030,we will reduce scopes 1 and 2 GHG emissions by 50%MT CO 2e of scopes 1 and 2(market-based)GHG emissions FY23FY22 199,100203,700 172,400 FY24 100K 200K 40.6%reduction from our

175、FY20 baseline.Percentage of electricity generated from renewable sources FY22 55%FY23 59%FY24 61.5%75%19 Dell Technologies FY24 ESG Report CLIMATE ACTION CIRCULAR ECONOMY DIGITAL INCLUSION INCLUSIVE WORKFORCE HUMAN RIGHTS TRUST BY THE NUMBERS APPENDIX Strategy GHG inventory Product carbon footprint

176、Innovation Supply chain environmental management INTRODUCTION This is the beginning of the navigation for the page.To exit the navigation,press the“H”key on your keyboard.Scope 3 emissions Scope 3 includes indirect emissions from upstream and downstream sources in our value chain.We identify scope 3

177、 emissions sources in accordance with the GHG Protocol Scope 3 Standard and perform extensive data collection for reporting requirements.We report emissions from our most significant scope 3 categories:purchased goods and services,upstream transportation,market-based energy activities and from the u

178、se of sold products.We also report emissions from business travel.Scope 3 emissions make up the largest portion of our Dell GHG inventory.Within scope 3,emissions that are associated with the goods and services we purchased(category 1)and those associated with the use of our sold products(category 1

179、1)are the largest contributors.6 We have the largest opportunity for emissions reduction in these categories and each are directly associated with a climate action key driver.Category 1 includes emissions from purchased goods and services.As done in our previous ESG reports,we provide scope 3 catego

180、ry 1 emissions with a one-year lag given the timeline of suppliers reporting their emissions data.For FY23,we reported our scope 3 category 1 emissions as 18,238,800 MT CO2e.This is a part of the dataset used to calculate the Dell GHG inventory.We continually refine our scope 3 category 1 emissions

181、calculations by updating Dells quality controls and working with suppliers to receive more accurate data.Overall,these improve our calculations but can make year-over-year dataset comparisons challenging.We are initializing the process of re-baselining as part of our efforts to accurately measure ou

182、r progress.Category 11 includes emissions from the use of sold products and accounted for 11,473,600 MT CO2e in FY24.This category contains commercial and consumer products including desktops,notebooks,displays,docking stations,servers,storage and networking systems.Customer use of our data center s

183、erver products had the largest impact on our scope 3 category 11 emissions and many of our innovations involved product energy efficiencies for data center hardware and software solutions.The amount of product that we ship is a large factor on our category 11 emissions.Also,emissions from the use of

184、 sold products contain several levers we have varying influence over,which can make year-over-year trends non-linear.7 Examples of levers in category 11 we have lower influence over are projected power consumption changes or the public grid energy mix.We continue to develop and implement initiatives

185、 where we have influence to reduce lever-type impacts on our category 11 emissions.Examples of levers we have higher influence on are product efficiency designs and telemetry sourced from customer usage profiles.KEY DRIVER By 2030,we will reduce absolute scope 3 GHG emissions from purchased goods an

186、d services by 45%FY23:18,238,800 MT CO2e.*We are in the process of restating our emissions for this category to make each year comparable and to provide a cumulative comparison to our FY20 baseline.The By the Numbers section of this report contains additional figures and information on GHG emissions

187、.KEY DRIVER By 2030,we will reduce absolute scope 3 GHG emissions associated with the use of sold products by 30%MT CO 2e of scope 3 category 11 GHG emissions FY23FY22 14,410,000 13,590,000 11,473,600 FY24 5M 10M 22.2%reduction from our FY20 baseline*Due to the one-year lag in supplier emissions dat

188、a,progress against the current year is not available.15M 20 Dell Technologies FY24 ESG Report CLIMATE ACTION CIRCULAR ECONOMY DIGITAL INCLUSION INCLUSIVE WORKFORCE HUMAN RIGHTS TRUST BY THE NUMBERS APPENDIX Strategy GHG inventory Product carbon footprint Innovation Supply chain environmental managem

189、ent INTRODUCTION This is the beginning of the navigation for the page.To exit the navigation,press the“H”key on your keyboard.Product carbon footprint Product carbon footprint(PCF)is the aggregate of manufacturing,transport and usage emissions plus those related to end-of-life management.PCFs provid

190、e customers with insights for more informed purchasing decisions.We employ two methodologies to capture end-to-end PCF impact across our product portfolio:Product Attribute to Impact Algorithm(PAIA)and the Dell PCF Calculator.8 PAIA is commonly used throughout the consumer products industry.At Dell,

191、we use PAIA for servers,storage,networking and legacy client products built prior to CY24.We will continue to use PAIA for infrastructure solutions group(ISG)servers,storage and networking client products.The next step in our PCF calculation journey has been our development of the Dell PCF Calculato

192、r,which we have first applied to commercial client products.Several scope 3 emissions categories align with PCF data,including purchased goods and services,transportation and distribution and use of sold products.Through our assessments and insights,we aim to reduce the carbon footprint of our produ

193、cts and solutions without compromising performance.We focus on reducing PCFs in four stages of the product lifecycle:Manufacturing:We actively reduce emissions from the start by using recycled,renewable and low-emissions materials.Transportation:By optimizing logistics and giving preference to regio

194、nal ground shipping,we reduce delivery emissions.Energy use:We enhance efficiency in client solutions,servers and storage products to minimize energy consumption.End-of-life management:We responsibly recover,recycle and reuse retired assets to contribute to the circular economy.More details on our w

195、ork to reduce the impacts of our products throughout their lifecycles are in the Circular Economy section of this report.Product energy efficiency Eco label standards We adhere to international eco label standards that guide our industry in areas of climate,circularity,transportation and energy effi

196、ciency.Eco labels help us build trust through third-party validations and make it easier for customers and partners to identify our most sustainable products.Some of our products have earned ENERGY STAR certifications and adhere to U.S.EPA energy-efficiency specifications.Over 500 of our computers,d

197、isplays,enterprise servers,data center storage and networking equipment are ENERGY STAR-qualified.We also work in support of 80 Plus,TCO and the China Environmental Label Program standards.We participate in the Global Electronics Council EPEAT eco-labeling program where over 330 of our products are

198、EPEAT-registered and more than half of thoseare EPEAT gold.EPEAT has a range of criteria for products to earn its label.EPEAT also launched a Climate+designation specifically for products that meet stringent climate-related criteria.The EPEAT Climate+designation assures customers their purchases hav

199、e limited impact on climate change.In FY24,we were recognized as an EPEAT Climate+Champion and an early adopter of the climate change criteria with over 200 registered Climate+products.A list of product names and gold,silver,or bronze and Climate+designations are on the EPEAT registry.21 Dell Techno

200、logies FY24 ESG Report INTRODUCTION CLIMATE ACTION CIRCULAR ECONOMY DIGITAL INCLUSION INCLUSIVE WORKFORCE HUMAN RIGHTS TRUST BY THE NUMBERS APPENDIX Strategy GHG inventory Product carbon footprint Innovation Supply chain environmental management This is the beginning of the navigation for the page.T

201、o exit the navigation,press the“H”key on your keyboard.Sustainable data centers We work to improve our products energy efficiency through hardware,software and tailored efficiency solutions.Our technology and services allow us to partner with customers on their journey to build modern,sustainable da

202、ta centers.We optimize our data center technology for efficient energy performance in two main areas:Our hardware is designed to deliver maximum performance per watt of energy used.Breakthrough software solutions like OpenManage Enterprise(OME)Power Manager and CloudIQ provide energy management insi

203、ghts.The inefficient use of IT assets is a large source of excessive energy consumption in data centers.We have reshaped our understanding of thermals and cooling best practices over the years to help customers minimize energy waste.For example,by implementing variable speed fans and infrastructure

204、purpose-built for higher temperatures,our customers can avoid over-cooling and waste less energy.To improve data center efficiency and performance and deliver value to customers,we combine several elements:Audit infrastructure:We examine components for opportunities to minimize power demands.For exa

205、mple,we improve asset density to reduce floor space and the corresponding cooling required.Our OpenManage Enterprise(OME)power manager delivers telemetry to help lower the carbon footprint.Right-sized footprint:By installing only necessary assets,our customers can reduce wasteful over-provisioning.R

206、ight-sized IT assets either reduce the power draw for equipment,make the power draw efficient,or both.Dells PowerEdge power supply units(PSU)portfolio incorporates strategies to enable right-sizing of PSU capacity based on platform configuration and target workloads.Additionally,our APEX as-a-servic

207、e(aaS)offerings provide customers with these right-sized IT resources and the ability to scale when needed.Optimized HVAC functionality:We engineer new ways to reduce heat generated by our powerful machines through cooling systems and thermal advancements.For example,our EPEAT Climate+PowerEdge serv

208、ers with direct liquid cooling systems minimize energy needed to cool the data center and reduce reliance on HVAC systems.Intelligent platform management:Our servers have built-in Basic Input or Output System(BIOS)and Integrated Dell Remote Access Controller(iDRAC)settings to manage off-peak power c

209、onsumption.These intelligent platforms can also identify potential issues.Optimized workload:Our data center solutions help manage workloads on premises and in the cloud.Customers that transition to high-density and energy efficient flash storage experience substantial enterprise data storage reduct

210、ions.Learn more about how our Energy Efficient Data Center solutions are designed to increase efficiency while reducing energy costs and emissions.22 Dell Technologies FY24 ESG Report INTRODUCTION CLIMATE ACTION CIRCULAR ECONOMY DIGITAL INCLUSION INCLUSIVE WORKFORCE HUMAN RIGHTS TRUST BY THE NUMBERS

211、 APPENDIX Strategy GHG inventory Product carbon footprint Innovation Supply chain environmental management This is the beginning of the navigation for the page.To exit the navigation,press the“H”key on your keyboard.Innovation is core to our leadership in the evolving digital transformation landscap

212、e.We continuously investigate sustainable solutions for the complex challenges that come with digital transformations including optimizing energy efficiency and resilience.We highlighted two decarbonizing efforts in FY24.One involved customer data center efficiency and another related to the broader

213、 energy sector to expand our insights on grid resilience.Innovation Data center optimization Data centers are essential to business operations but require significant power consumption and energy budgets.We offer a Get Efficient Assessment to help customers understand the gains they could realize by

214、 transitioning to optimized data centers.In FY24,we performed over 700 assessments for customers of all sizes and from all segment types in the Asia Pacific-Japan(APJ)region.This region has substantial decarbonization opportunities due to its high energy intensities.Insights:Data centers are more ef

215、ficient when assets require less power.Get Efficient helps assess if customers are right-sizing data center equipment to their needs,and using it effectively.Get Efficient Assessments contain details of optimized data center assets across core storage,servers,hyper-converged infrastructure(HCI),data

216、 protection services(DPS)and unstructured data solutions(UDS).Because of the complexity of these assessments,we developed an internal sustainability reporting dashboard that tracks and manages sustainable data center transformation details.Solutions for our customers vary based on their specific cli

217、mate-related goals and challenges.With insights from our dashboard,we can provide accurate and tailored support to our customers as they decarbonize their IT.Grid resilience The American Council for an Energy Efficient Economy(ACEEE)is exploring how optimized technology can reduce our collective ene

218、rgy intensity.We partnered with Intel to investigate two ACEEE emissions savings opportunities one centered around grid resilience and the other around optimized electric vehicle charging.Emissions savings is the difference between baseline emissions and the predicted impact of an applied solution.C

219、alculating the broader impact of products or services across scope 1,2 and 3 emissions is challenging.This is especially true for the complex upstream and downstream supply chain activities within scope 3.The solutions that we built following our work with ACEEE expanded our understanding of where w

220、e can integrate our technology within the grid and the magnitude of related emissions savings.9 Through our partnership,we found that the positive impact of both solutions can accelerate large-scale decarbonization.Intelligent grid management Approach:Grid management solution(GMS)for the utilities s

221、ector to optimize substation distribution.We investigated voltage and capacity management for industrial electricity user loads in a front-of-meter application.10 Insights:We built a GMS for more precise data monitoring,sharing and intelligent controls that helped reduce emissions on both the energy

222、 supply and demand sides.GMS solutions can support utility substation reductions in transmission and distribution line losses which improve efficiency and help match grid supply to specific load needs to avoid excess voltages.Maximizing asset utilization,incorporating distributed energy resources an

223、d increasing renewables can deepen these savings.Optimized EV charging Approach:Electric vehicle(EV)fleet charging solution for the transportation sector to optimize depot charging.We investigated energy demand factors and schedule controls for EV depot charging used in commercial fleets in behind-t

224、he-meter applications.11 Insights:Our solution enabled emissions savings from optimized charging,but its application is limited by data availability.Reduced emissions were dependent on EV charging schedules because of the time-dependent differences in prices and emissions.Improved controls for sched

225、ules and capacity management are essential to manage costs,reduce emissions and ensure that electricity providers can meet demand.Programs for vehicle electrification and utility programming in support of EV buildouts are increasing.As they do,emissions savings calculations for fleet depot charging

226、are valuable to decarbonize the transportation sector.23 Dell Technologies FY24 ESG Report CLIMATE ACTION CIRCULAR ECONOMY DIGITAL INCLUSION INCLUSIVE WORKFORCE HUMAN RIGHTS TRUST BY THE NUMBERS APPENDIX Strategy GHG inventory Product carbon footprint Innovation Supply chain environmental management

227、 INTRODUCTION This is the beginning of the navigation for the page.To exit the navigation,press the“H”key on your keyboard.As exhibited in the GHG Inventory section of this report,scope 3 category 1 emissions account for a large share of our carbon footprint.Emissions reductions in our supply chain

228、have the potential to make a large impact.In FY24,we continued to prioritize our supply chain environmental programs and took steps to reduce GHG emissions,promote water stewardship and expand waste management systems through partnerships with our suppliers.Supply chain environmental management We a

229、ctively engaged with experts and leveraged technology platforms to improve data accuracy with a centralized way to collect,analyze and report on supplier-specific emissions data.We are committed to decreasing our carbon footprint and understand that supplier collaboration both direct and indirect is

230、 essential.We encourage our suppliers to:Report scopes 1,2 and 3(category 1)emissions to CDP and join the CDP Supply Chain to engage respective upstream suppliers with the aim to reduce emissions.Submit a letter of commitment to establish near-term targets with the Science Based Targets initiative(S

231、BTi)net zero standard.Publicly declare a target year for meeting or exceeding RE100 initiative expectations.Reduce overall scopes 1,2 and 3(category 1)emissions from CY2020 Reporting.We encourage suppliers to periodically assess their challenges and partner with us to identify solutions.24 Dell Tech

232、nologies FY24 ESG Report CLIMATE ACTION CIRCULAR ECONOMY DIGITAL INCLUSION INCLUSIVE WORKFORCE HUMAN RIGHTS TRUST BY THE NUMBERS APPENDIX Strategy GHG inventory Product carbon footprint Innovation Supply chain environmental management INTRODUCTION This is the beginning of the navigation for the page

233、.To exit the navigation,press the“H”key on your keyboard.Emissions and supplier engagement In FY23,we set a revised 45%absolute reduction target for scope 3 category 1.Our goal meets the Science Based Targets Initiatives(SBTi)criteria for emissions reduction goals.We partner with our highest emittin

234、g suppliers to drive emissions reduction through our Emissions Supplier Engagement Program(ESEP).In the first phase of ESEP,the Procurement and Social and Environmental Responsibility(SER)teams engaged with suppliers and logistics carriers to understand their current emissions reduction initiatives

235、and assess the best way to approach our program.We narrowed ESEPs scope to focus on a subset of suppliers to prioritize the highest impact potential.Through our engagement,we gathered a better understanding of the following:Data accuracy and availability:One of the challenges suppliers face in achie

236、ving requested emissions reduction commitments is data limitations that cause inaccurate reporting and benchmarking.Commit status and gaps:Supplier maturity depends upon their emissions reduction targets and initiatives,which might reveal gaps against Dells commitment requests.Partnership:Supplier f

237、eedback on the largest areas of opportunity is key to partnering with Dell on emissions reduction initiatives.The next ESEP phase includes more in-depth engagement and prioritization with our key suppliers,investing in new technologies and capabilities to improve automation and integrating solutions

238、 to streamline supply chain emissions data collection.Supplier emissions forecasting and enhanced hotspot analysis will drive tailored action plans and engagement strategies.Positive supply chain impact recognition In FY24,we received recognition for our efforts in sustainable supply chain environme

239、ntal practices.The Institute of Public and Environmental Affairs(IPE)ranked 742 companies and Dell was one of only two companies to receive IPEs Green Supply Chain Corporate Information Transparency Index(CITI)Master ranking.12 To achieve this,a company must rank as a top performance brand in the an

240、nual CITI ranking;maintain high performance standards in their supply chain environmental management13;and show that all key suppliers track their environmental performance through data systems.The IPE also recognized Dell as one of the top three scoring Climate Action Transparency Index(CATI).This

241、score was based on responsive engagement in:supply chain transparency,compliance performance,green supply chain practices,energy conservation and emissions reduction efforts and levels of public disclosures.CDP annually evaluates corporate supply chain engagement on climate issues through its Suppli

242、er Engagement Ratings.In FY24,we maintained our recognition as a CDP Supplier Engagement Leader based on our efforts in the transition toward a net zero sustainable economy.Recognition criteria included assessing the level of climate performance within our business strategy;science-based target repo

243、rting;scope 3 emissions accounting;supplier engagement levels;and the overall CDP Climate Change performance.Capstone research on public policy and supplier emissions In FY24,we partnered with the Columbia University School of International and Public Affairs for a capstone project to research polic

244、y analysis and regulations designed to incentivize corporate carbon emissions reductions in Southeast Asian countries.This research identified policies that offer cost-effective emissions reduction opportunities and government support for corporate decarbonization.The results also generated long-ter

245、m practical insights on how suppliers can effectively leverage external policies to reduce their carbon footprint.Supplier emissions energy challenges The largest source of emissions often comes from suppliers own scope 3 category 1 emissions,but these often take the longest time to reduce.Corporate

246、 decarbonization must make economic sense,with priority given to the most straightforward solutions that provide large emissions reduction across all scopes.Reducing scope 2 emissions is often the most straightforward and cost-effective option through renewable energy procurement and energy efficien

247、cy projects.However,a primary decarbonization challenge expressed by suppliers is lack of access to renewable energy due to cost and location barriers.The capstone project identified five types of policies that incentivize decarbonization for suppliers,depending on the markets or jurisdictions where

248、 they operate:1.Subsidies and Loans:Favorable interest rates and financing for certain projects that reduce carbon emissions.2.Grants:Funding awarded for renewable energy projects or for receiving verification of substantial progress toward achieving carbon neutrality.3.Power Purchase Agreements:Lon

249、g-term contract between a customer and electricity generator to purchase renewable electricity at pre-negotiated prices(multiple schemes available depending on location).4.Carbon Tax Incentive:Government tax credits or special depreciation for purchase of assets that improve manufacturing efficiency

250、 or reduce carbon emissions.5.Foreign Ownership:Foreign investment and ownership permitted for renewable energy projects within specific countries.Capstone recommendations The capstone project recommendations support ESEPs goal to educate and train suppliers on opportunities to decarbonize while ens

251、uring alignment with economic benefits.Suppliers need customized planning support to identify decarbonization projects that leverage region-specific policy incentives and emissions data platforms to explore reductions in their own supply chain.We will continue to monitor policy updates as a key driv

252、er for engagement with suppliers in our progress toward scope 3 category 1 emissions reduction key driver for 2030.25 Dell Technologies FY24 ESG Report CLIMATE ACTION CIRCULAR ECONOMY DIGITAL INCLUSION INCLUSIVE WORKFORCE HUMAN RIGHTS TRUST BY THE NUMBERS APPENDIX Strategy GHG inventory Product carb

253、on footprint Innovation Supply chain environmental management INTRODUCTION This is the beginning of the navigation for the page.To exit the navigation,press the“H”key on your keyboard.Energy efficiency capability and improvements We partnered with our suppliers on science-based emissions reduction s

254、trategies and building energy efficiency capabilities.In FY24,our supply chain energy efficiency program supported 67 suppliers with on-site technical advising that included:Review of energy data and completion of gap analysis.Analysis of direct feedback from internal surveys and prior on-site visit

255、s.Review of energy management systems.Proposal for energy-saving actions and energy efficiency best practices.We also helped suppliers investigate high energy consumption facilities and systems,like energy-intensive machinery.As part of this investigation,suppliers analyzed ways to reduce consumptio

256、n levels through activities like implementing green modeling programs;introducing constant temperature-controlling engineering;recycling water;thermal insulation;and investing in robotic electricity-saving programs.As a result of the program,suppliers achieved the following outcomes:Generated an ene

257、rgy management system that aligned with ISO 50001 and obtained third-party certification.Set dated reduction targets with review cadences to monitor upstream and downstream progress.Implemented energy-saving actions to reduce energy consumption and emissions.Developed diverse energy-saving plans for

258、 continuous improvement.We will continue to collaborate with our suppliers to find more energy efficiency opportunities to advance sustainability and reduce suppliers operational impacts.Supplier water stewardship High-quality fresh water is required to produce some of the components in our products

259、.Water stewardship,the responsible planning and management of water resources,is vital to manufacturing our products in a sustainable way.We understand that some of our suppliers operate in water-stressed areas where they may experience insufficient surface and groundwater to meet their regions need

260、s.Since FY21,we have worked with our peers in the Information Communications and Technology(ICT)sector to support suppliers to achieve continuous improvement.The Alliance for Water Stewardship(AWS)and the Responsible Business Alliance(RBA)develop shared assessment criteria aligned to the Internation

261、al Water Stewardship Standard to help suppliers understand their current performance level and build capability going forward.For our business,stakeholders include municipal water providers,local community members and the wastewater treatment plants within their respective factory water risk mitigat

262、ion plans.For suppliers that have water-intensive processes or operate factories located in water-stressed areas,we partnered on the following:Encouraged suppliers to use the ICT Water Stewardship Assessment to identify gaps and improvement opportunities within factories.Provided consultancy and tec

263、hnical support to suppliers to develop and implement water management action plans.Offered on-site training and coaching to water-responsible members on topics of stakeholder engagement,supply chain water management and information disclosure.Offered online training sessions on continued water manag

264、ement criteria from the ICT Water Stewardship Assessment.We submit annual responses to the CDP Water Security Report on our corporate efforts toward a water-secure future.CDP responses for FY24 are not available at the time of this ESG report publication but will reflect the following water stewards

265、hip figures:227 of our supplier factories implemented water management plans.Our suppliers saved 86.1 million cubic meters of fresh water and reduced the amount of wastewater they discharged by 82.3 million cubic meters.For additional details on our water commitments and actions,please refer to Dell

266、s Water Policy Principles.26 Dell Technologies FY24 ESG Report CLIMATE ACTION CIRCULAR ECONOMY DIGITAL INCLUSION INCLUSIVE WORKFORCE HUMAN RIGHTS TRUST BY THE NUMBERS APPENDIX Strategy GHG inventory Product carbon footprint Innovation Supply chain environmental management INTRODUCTION This is the be

267、ginning of the navigation for the page.To exit the navigation,press the“H”key on your keyboard.Zero waste in our supply chain Waste is a byproduct of our manufacturing process.We seek to reduce waste through our Zero Waste Program under our Social and Environmental Responsibility(SER)business unit t

268、hat measures waste generation and reports significant waste-related impacts.Our waste reduction reporting standards align with the Global Reporting Initiative(GRI 306).SER specialists help suppliers ensure safe disposal practices and reduce waste.We work with suppliers to identify alternatives to re

269、duce or reuse waste that would otherwise be sent to landfills.We also conduct supplier trainings on industry disposal standards for solid and hazardous waste.Additionally,we expect our suppliers to align with our expectations for transparency about their environmental impacts by publishing sustainab

270、ility reports in accordance with GRI.Through the Zero Waste Program,we help suppliers implement solutions that include composting,anaerobic digestion,incineration and other end-of-life recovery opportunities like reuse and recycling.Highlights from our Zero Waste Program in FY24 include:Dell helped

271、21suppliers reduce the amount of waste disposed of in landfills.Supplier sites were chosen to support this program because they are key strategic partners of Dell.9 additional suppliers participating in our Zero Waste Program facilities received a UL2799 or TRUE certificate for their waste managemen

272、t system and 100%diverted solid waste from landfills.89.9%of our direct material suppliers(by spend)reported sustainability initiatives in accordance with GRI standards.Based on this information,54.8%of Dells direct material suppliers(by spend)reported progress in reducing waste from their operation

273、s.Hazardous waste Dell operates in a manner that protects the environment and prevents pollution,in accordance with our Global Environmental Policy.We comply with global and regional waste management regulations and are committed to minimizing the generation of both non-hazardous and hazardous waste

274、 throughout our value chain.The on-site recycling initiatives at Dell-owned facilities effectively reduce the volume of non-hazardous waste.The portion that cannot be recycled is responsibly disposed of by incineration or landfill.Waste is designated as hazardous based on applicable U.S.,state,regio

275、nal and local laws.At Dell,hazardous waste may include electronic waste,waste oil,damaged batteries,small amounts of solvents like paints,thinner,and cleaners and waste from facility lighting.These waste items are properly disposed of or recycled by qualified recyclers.For waste that cannot be recyc

276、led,disposal is in accordance with local environmental regulations.Globally,Dell generates minimal hazardous waste.In the U.S.,we are designated as a very small quantity generator(VSQG)according to the U.S.Environmental Protection Agency regulations on hazardous waste.All our Dell-owned global manuf

277、acturing locations are ISO 14001 Environmental Management System certified.Part of ISO 14001 certification includes efforts to address and monitor hazardous waste.Dell adheres to local regulations on waste management in all regions where it operates.We also have Global Environmental Health and Safet

278、y(GEHS)Standards that all our locations must follow.There are GEHS Standards that specifically reference hazardous waste and the response to a hazardous substance emergency,for example,the GEHS-S1002:Chemical and Hazardous Materials Management or the GEHS-S1005:Waste Management and Waste Reduction S

279、tandards.Our EHS teams collaborate closely with our Facilities organization to oversee the management of hazardous waste across all Dell locations worldwide.By leveraging risk assessments and adhering to stipulations of our ISO 45001,and ISO 14001 certifications and the Responsible Business Alliance

280、(RBA)standards,we have minimized the amount of hazardous substances in our manufacturing processes.Dell follows the Clean Electronics Production Network(CEPN)process where hazardous chemicals are identified and systematically removed from production through elimination or substitution with a less ha

281、zardous chemical.More information on RBA,CEPN and our Chemical Use Policy is available in the Supply Chain Responsibility section of this report.27 Dell Technologies FY24 ESG Report CLIMATE ACTION CIRCULAR ECONOMY DIGITAL INCLUSION INCLUSIVE WORKFORCE HUMAN RIGHTS TRUST BY THE NUMBERS APPENDIX Strat

282、egy GHG inventory Product carbon footprint Innovation Supply chain environmental management INTRODUCTION This is the beginning of the navigation for the page.To exit the navigation,press the“H”key on your keyboard.This is the beginning of the navigation for the page.To exit the navigation,press the“

283、H”key on your keyboard.Advancing sustainability through circularity Our commitments to the circular economy power the creation of sustainable technology and solutions that drive business and society forward.Circularity as an economic system and product development process is integrated throughout ou

284、r value chain.We embed it across the business and in deep collaboration with suppliers,customers and other stakeholders.Through our efforts and partnerships,we have recovered over 1.3 billion kg(2.8 billion lbs)of used electronics since 2007.Building on over 25 years of experience in offering global

285、 recovery and recycling services,we are rethinking,redesigning,reusing and recycling our way to an even more sustainable future.Our approach to circular economy The progress we have made in our circularity practices helps us comply with evolving regulatory requirements.In adherence to the sustainabl

286、e materials indicators in the Reporting Frameworks Index,we refined the scope of our circular economy goals in FY23.That refinement included expanding our product content goal to include materials produced using reduced carbon emissions energy sources.We also expanded our packaging goal to include w

287、here we utilize reused packaging original packaging that has been recollected and reused.However,measurement and reporting capabilities for reused packaging are still in development and we now expect to reflect the expanded scope of this goal in future reports.Additionally,we updated the unit of mea

288、surement for our reuse or recycle goal,also known as our takeback goal.We now calculate the goal based on weight instead of unit count.These refinements increase the accuracy of our goal progress and are more aligned with broader industry approaches to these metrics.We aim to reduce e-waste and asso

289、ciated emissions to lower our environmental impact.To do so,we begin with low-emissions materials and then we reuse,recover and recycle as many products and components as feasible.In FY24,we made progress toward each of our refined circularity goals.Circular EconomyIN THIS SECTION Product lifecycle

290、30 Circular design 31 Product materials 33 Sustainable packaging 35 Recovery and recycling 37 2030 GOAL By 2030,more than half of our product content will be made from recycled,renewable or reduced carbon emissions material 14.1%Percentage of product content made from recycled,renewable or reduced c

291、arbon emissions material FY24 50%2030 GOAL By 2030,for every metric ton of our products a customer buys,one metric ton will be reused or recycled Percentage of products collected 100%FY24 30.1%2030 GOAL By 2030,100%of our packaging will be made from recycled or renewable material,or will utilize reu

292、sed packaging 100%Percentage of recycled or renewable material content in packaging FY24 96.4%28 Dell Technologies FY24 ESG Report CLIMATE ACTION CIRCULAR ECONOMYDIGITAL INCLUSION INCLUSIVE WORKFORCE HUMAN RIGHTS TRUST BY THE NUMBERS APPENDIX INTRODUCTION This is the beginning of the navigation for

293、the page.To exit the navigation,press the“H”key on your keyboard.Dells circularity advancements Sustainability is a constant work in progress.We have been an industry leader in sustainable practices for over 30 years from the launch of our recycling services to the use of recycled,renewable and low-

294、emissions materials in our products and packaging.Our circularity advancements help us drive innovation for our industry and beyond.1990s 2000s 2010s 2020s 2004 2006 2007 2009 2009 Dell Reconnect partnership launched with Goodwill(U.S.-only)for reuse and recycling First Dell products registered with

295、 EPEAT First use of recycled plastic in our products(OptiPlex)First in the industry to use bamboo packaging First in the industry to ban the export of e-waste to developing regions 2020 Used waterproof material from windshield glass layers to protect Ecoloop backpacks 2021 Introduced Concept Luna as

296、 an innovative exploration of sustainable PC design 2021 First use of renewable bioplastics in Latitude 5000 and Precision 3000 series 2021 First use of Multi-vector 2.0 with intelligence features and Dell Liquid Cooling in PowerEdge 2021 Exceeded UNSD 2025 goal to increase annual use of recycled oc

297、ean-bound plastics 10 x four years early 2022 First use of hydropower-produced aluminum 2022 Introduced bio-based material made from captured methane in keyboard components 2022 Introduced bioplastics made from castor oil-based materials in select products 2022 Expanded use of ocean-bound plastic fr

298、om packaging into our products for the first time 2023 Introduced recycled copper and recycled aluminum in our products 2023 First to ship certified 50%recycled content steel in displays 2023 Claimed a baseline amount of recycled glass content 2011 First Dell fresh air and fan-less servers to reduce

299、 data centers energy use 2013 First company to achieve Titanium Power efficiency in our servers/storage 2014 First use of closed-loop materials in our products(OptiPlex)2015 Began sourcing reclaimed carbon fiber from the aerospace industry 2017 First packaging made with ocean-bound plastic 2017 Co-f

300、ounded NextWave to keep ocean-bound plastic out of oceans and within the circular economy 2017 Reduced data center energy usage with multi-vector cooling and advanced air cooling 2018 Committed to using 100%recycled or renewable material in all our packaging by 2030 2018 First in industry to recycle

301、 gold from used motherboards and reuse in new motherboards14 2019 Released a sustainable low-carbon edition of the Latitude 7300 First Asset Recovery Services for commercial customers 1996 First global,free recycling program for consumers 1997 First Dell ENERGY STAR certified product1993 29 Dell Tec

302、hnologies FY24 ESG Report CLIMATE ACTION CIRCULAR ECONOMY DIGITAL INCLUSION INCLUSIVE WORKFORCE HUMAN RIGHTS TRUST BY THE NUMBERS APPENDIXProduct lifecycle Circular design Product materials Sustainable packaging Recovery and recycling INTRODUCTION With our 2030 goals set,we focus on actions that dri

303、ve progress in each area of our product lifecycle.We are designing end-to-end products that are cutting-edge and easier to repair,recycle or upcycle in deep collaboration with suppliers,customers and other stakeholders to close the loop and reduce waste.The following details how goals align,by lifec

304、ycle stage,from product materials to end-of-life recovery and recycling.Product lifecycle Sustainable materials from the start We select sustainable materials that are across the spectrum of recycled,renewable or reduced carbon and ensure they are also recyclable at the end of their life.In FY24,we

305、expanded our use of recycled,renewable and low-carbon materials like 50%recycled copper,recycled aluminum,steel and plastics.Sustainable packaging and transport When it comes to getting our products to customers,we increased the amount of recycled or renewable materials in packaging,offer multipack

306、services to reduce packing material and offer lower-emissions shipping options.We continue to align to the Global Logistics Emissions Council(GLEC)framework to reduce freight operations,optimize shipment options and overall transportation requirements by shipping directly from manufacturing faciliti

307、es where possible.Innovative research,circular design and manufacturing Our designs aim to reduce waste and make service and repair easy.Our engineers work to refine modular designs for simple servicing,disassembly and repair.Many of these breakthrough designs are attributed to the work inspired by

308、Concept Lunas sustainable PC design,which was introduced in FY22 and has influenced future product designs.Increased repairability during use Once our products are in our customers hands,they need to be as energy efficient as possible,durable and easy to repair with readily available tools.Reducing

309、the energy intensity of our products is critical to supporting our customers business and sustainability goals.Designing for more durability and easy repairability helps keep products in circulation for longer.With this in mind,we launched the Dell Self-Repair site to simplify upgrading or repairing

310、 Dell devices with an expanded number of parts available.End-of-life reuse,recycle and recovery What happens to our products when they reach the end of their life is important.Our recovery and recycling services offer customers seamless,secure ways to retire and recycle their products.This minimizes

311、 e-waste and reduces the demand for new raw materials.Through our takeback services,we recover retired IT equipment and prioritize reuse of products and components before recycling what remains.The lifecycle of a Dell product 30 Dell Technologies FY24 ESG Report CLIMATE ACTION CIRCULAR ECONOMY DIGIT

312、AL INCLUSION INCLUSIVE WORKFORCE HUMAN RIGHTS TRUST BY THE NUMBERS APPENDIX Product lifecycle Circular design Product materials Sustainable packaging Recovery and recycling INTRODUCTION This is the beginning of the navigation for the page.To exit the navigation,press the“H”key on your keyboard.Produ

313、ct design plays a significant role in reducing waste and emissions.Our aim is to keep products and materials in use for as long as possible,so we implement designs that allow our products to be more easily disassembled.This makes them easier to repair,refurbish,reuse and recycle.Circular design The

314、strategy and evolution of design at Dell Since its introduction in FY22,Concept Luna has evolved into an inspiration and guidepost for Dells circular design approach.Our design teams gathered a wealth of knowledge and strategies during product prototyping that pushed the boundaries of what Dells sus

315、tainable technology could look like now and in the future.We continue to implement these findings in our products and further build our portfolio of innovative designs.However,we understand that creating a positive impact on the world is not something one company can achieve alone.We engage with oth

316、ers including our competitors to drive circularity at scale and maximize impact.Our memberships in influential cross-industry partnerships like the Circular Electronics Partnership(CEP)and NextWave Plastics are examples of this collaboration in action.Hosted by the World Business Council for Sustain

317、able Development(WBCSD),CEP brings together leaders from industry,international organizations and civil society.CEP facilitates global collaboration on an industry road map to overcome the barriers to a circular electronics industry.This includes improving product and supply chain circularity,and in

318、creasing awareness of the importance of circular electronics.In addition to our leadership and memberships,we increased our public advocacy efforts.We participated in stakeholder education on the importance of a more circular economy in the technology sector,including a May 2023 Consumer Technology

319、Association Circular Economy panel and a similar panel at the 2024 Consumer Electronics Show.We continue to join efforts across industries towards building a more circular economy,which aims to eliminate waste while keeping resources and materials in use longer.31 Dell Technologies FY24 ESG Report C

320、LIMATE ACTION CIRCULAR ECONOMY DIGITAL INCLUSION INCLUSIVE WORKFORCE HUMAN RIGHTS TRUST BY THE NUMBERS APPENDIX Product lifecycle Circular design Product materials Sustainable packaging Recovery and recycling INTRODUCTION This is the beginning of the navigation for the page.To exit the navigation,pr

321、ess the“H”key on your keyboard.Circular design principles To accelerate the circular economy,we work towards design principles that consider sustainability throughout our process.Sourcing sustainable materials draws on recycled,renewable or reduced carbon materials for our product designs.We work di

322、ligently to ensure the materials we source minimize our impact on the environment.Examples at Dell include low-emissions aluminum in XPS laptops,recycled aluminum with low-emissions aluminum in Latitude and Precision products and recycled copper in the cables of some power adapters.Designing for par

323、ts harvesting or recycling is important to make it easy to recover parts and recycle materials from products that reach the end of their lives.Recycling materials uses less energy than processing virgin raw materials.Examples at Dell include clear labeling,easy separation of parts and material types

324、,unified material grades and recyclable materials and working with recycling partners.Designing for durability creates longer-lasting products,which helps avoid or delay the environmental impact created by building new devices.Examples at Dell include improved water spill resistance,greater toleranc

325、e for shock and vibrations,wider range of temperature and humidity tolerances,better battery endurance and greater fault tolerance.Dematerializing and optimizing reduces needed materials or the impact of processes required to create products.Using fewer resources upfront preserves natural resources

326、and reduces the carbon footprint of mining and manufacturing.Examples at Dell include designing for fewer internal components,lean manufacturing,passive cooling,paints,on-demand production and customer tools like virtualization.Designing for reuse and repair makes it easier to access and replace dam

327、aged or failed parts to extend product life.Reuse uses less energy than recycling,which further reduces carbon footprints.Examples at Dell include modular designs such as single-access service doors,eliminating the use of glues and creating upgradable or interchangeable parts.Evolving business pract

328、ices by offering services and adjusting business models helps keep resources in the economy and out of landfills.Examples include as-a-Service(aaS)offerings,cascaded ownership(opportunities to remanufacture and reuse materials repeatedly),takeback programs,on-demand services and technologies to driv

329、e system change such as artificial intelligence(AI),machine learning and data analytics.32 Dell Technologies FY24 ESG Report CLIMATE ACTION CIRCULAR ECONOMY DIGITAL INCLUSION INCLUSIVE WORKFORCE HUMAN RIGHTS TRUST BY THE NUMBERS APPENDIX Product lifecycle Circular design Product materials Sustainabl

330、e packaging Recovery and recycling INTRODUCTION This is the beginning of the navigation for the page.To exit the navigation,press the“H”key on your keyboard.From our first use of recycled plastic and products in 2007 to our pioneering use of hydropower-produced aluminum today,we continue to invest i

331、n materials innovation.To support advancements in the circular economy,we have increased our use of recycled,renewable and reduced carbon emissions materials across our product portfolio.In FY24,we used over 43 million kg(95 million lbs)of recycled and renewable materials in products,or 14.1%total o

332、f our product materials goal.Product materials Closed-loop vs open-loop systems In an open-loop system,materials cross industries or functionality,like plastic recycled from water bottles for use in computers.In a closed-loop system,materials are recycled back into an item similar to the original,li

333、ke parts from old hard drives used as stock for creating new parts for hard drives.Closed-loop systems are the backbone of a circular economy because they keep materials in use through recycling and reuse.We have closed-loop practices in our supply chain and products that contain closed-loop materials recovered from used technology.Post-consumer recycled plastic Bio-based plastics Reclaimed carbon