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1、Contents0103050402Sustainable Development ManagementEmpowering with DigitalizationOne-Mind GrowthZero-Carbon EnablementResponsible OperationsAbout Huawei Digital PowerAbout This ReportKey Awards and HonorsSustainable Development StrategySustainable Development Management SystemCommunication with Sta

2、keholdersPromoting Increased EfficiencySupporting Intelligent InnovationEnsuring Safety and ReliabilityPromoting Access to Clean EnergyEmployee GrowthPromoting Win-Win CooperationSocial ContributionsConcrete Actions in Green OperationsBuilding a Green Supply ChainInnovative Low-Carbon ProductsProvid

3、ing Excellent ServicesImplementing Responsible ProcurementBusiness EthicsAppendix 1:GRI Content IndexAppendix 2:Table of Abbreviations0813141601030405313335385964667074192425424753Message from the PresidentMessage from the CSD Committee DirectorHuawei Digital Power 2023 Sustainability ReportAbout Hu

4、awei Digital Power01About Huawei Digital PowerHuawei Digital Power is a world leader in digital power products and solutions.We are committed to integrating digital and power electronics technologies,developing clean power,and enabling energy digitalization to drive the energy revolution for a bette

5、r,greener future.At present,we have about 7,000 employees,conducting business in more than 170 countries and regions and serving over 3 billion people worldwide.Smart PVMobility ElectrificationHuawei builds on its strengths in digital and power electronics,seamlessly integrating its proven digital t

6、echnologies with solar energy,energy storage,cloud solutions,and smart technologies.We offer FusionSolar All-Scenario Smart PV&ESS Solutions for utility-scale,commercial and industrial(C&I),and residential markets to facilitate clean power generation,transmission,distribution,and consumption.The sol

7、utions offer benefits like lower levelized cost of energy(LCOE)and levelized cost of storage(LCOS),along with grid-forming capabilities and active safety.This helps position green solar energy as a primary power source.Smart Charging NetworkDriveONEHuawei is a Smart Charging Network solution provide

8、r,innovative solution enabler,and industry ecosystem builder.Its solutions integrate digital,power electronics,battery,and thermal management technologies what we call 4T resulting in upgraded charging facilities.Huawei offers fully liquid-cooled ultra-fast chargers and high-quality charging modules

9、 for four major applications:intra-city,inter-city,fleet,and campus.We are also dedicated to cooperating with partners to build a next-generation sustainable smart charging network that achieves high-quality charging anywhere and enables greener mobility for new energy vehicle(NEV)owners.As a power

10、domain solution provider,DriveONE focuses on building the electric drive system,vehicle-mounted charging system,and device-cloud battery management system in the vehicle electrification field,and continuously builds advantages in key performance such as charging,range,power,and safety.The integrated

11、,simple,reliable,and intelligent DriveONE all-scenario products and solutions bring excellent experience for users and help automakers build better vehicles,and accelerating the electrification of the automotive industry.Huawei Digital Power 2023 Sustainability ReportAbout Huawei Digital Power02Gree

12、n ICT Power InfrastructureData Center Facility&Critical PowerSite Power FacilityTraditional data centers face several challenges,including slow construction,high energy consumption,difficult operations and maintenance(O&M),and low reliability.In response,Huawei integrates digital and power electroni

13、cs technologies to build green,simple,smart,and reliable data centers for the future,powering the digital world forward.Huawei integrates digital and power electronics technologies,working with operators and tower companies to build full-scenario,full-lifecycle green networks.We participate in energ

14、y production and power scheduling,helping our partners evolve from energy consumers to energy prosumers as part of a global energy transition and green transformation.Huawei Digital Power 2023 Sustainability ReportAbout This Report03About This ReportTime RangeData Sources and Reliability StatementAc

15、cess to the ReportScope of the ReportDescription of AppellationsReporting PrinciplesHuawei Digital Power has released an annual sustainability report since 2021.The report covers the period from January 1,2023,to December 31,2023,though some sections extend beyond this timeframe.All data and cases i

16、n the report all originate from Huawei Digital Powers statistical reports,relevant documents,and public materials.Huawei Digital Power hereby promises that the report does not contain any untrue statements or misleading representations and is responsible for the authenticity,correctness,and complete

17、ness of its contents.Unless otherwise stipulated,amounts in the report are denominated in RMB.The report will be published in both simplified Chinese and English on October 14,2024,for your reference.In case of any minor discrepancy in the content,the Chinese version shall prevail.To browse the repo

18、rt online or download it,you are advised to access:https:/ you have any suggestions or opinions about the report,please contact Huawei Digital Power by scanning the QR code below:The report covers all entities that have control over or major influence on Huawei Digital Powers financial and operation

19、s policies.In the report,We refer to Huawei Digital Power;Huawei and Group refer to Huawei Investment&Holding Co.,Ltd.and its directly or indirectly controlled subsidiaries as a whole.The report was prepared with reference to the Global Reporting Initiative Sustainability Reporting Standards(GRI Sta

20、ndards).The report lists relevant GRI indexes in the appendix for your reference.Huawei Digital Power supports and promotes the UN Sustainable Development Goals(SDGs)through practical actions,not least including SDGs 3,5,7,8,9,10,11,12,and 13.Relevant chapters in this report refer to these SDGs with

21、 icons at the beginning.Huawei Digital Power 2023 Sustainability ReportMessage from the President04Building a Low-Carbon Digital Ecosystem for a Sustainable FutureIn 2023,cutting-edge technologies such as artificial intelligence(AI)developed rapidly,injecting businesses with a new vitality.On the 28

22、th United Nations Climate Change Conference,or Conference of the Parties(COP28),all Parties agreed on the transition away from fossil fuels for the first time,making carbon neutrality a global imperative.The rise of digital technologies and the push for carbon neutrality are driving trends toward lo

23、w carbon,electrification,digitalization,and intelligence.This is fostering a deeper integration between the energy sector and the digital world.Technological innovation is becoming the key to ushering in a new era of digital power.Mr.Hou JinlongDirector of the Board of HuaweiPresident of Huawei Digi

24、tal PowerHuawei Digital Power is committed to innovative products and technologies by integrating the 4T technologies:bit(digital technology),watt(power electronics technology),heat(thermal management technology),and batteries(energy storage technology).We create ongoing value for customers and the

25、industry,driving its high-quality development.Huawei Digital Power specializes in clean power generation,the energy Internet,mobility electrification,green ICT energy infrastructure,and integrated smart energy.In clean power generation,we focus on utility-scale,C&I,and residential scenarios to build

26、 new energy systems that rely on solar and wind power as the primary energy sources while capitalizing on the potential of efficient energy storage.In mobility electrification,Huawei Digital Power is a power domain and charging network solution provider for excellent,safe,and enjoyable driving and c

27、harging experiences.In green ICT energy infrastructure,we work on increasing bits,reducing watts,and cutting emissions.We build new energy infrastructure for the digital industry,such as data center facilities and site power facilities,helping our clients reduce energy consumption and carbon emissio

28、ns per bit and creating greener computing and networking systems.By the end of 2023,we helped our customers generate 997.9 billion kWh of green power and save 46.1 billion kWh of electricity.These efforts have reduced CO2 emissions by 495 million tons,equivalent to planting 680 million trees.Huawei

29、Digital Power promotes a greener energy industry while providing customers with diversified low-carbon solutions.We will keep enhancing our ecosystem strategy to build a more reliable,profitable,streamlined,and mature partner network.Our goal is to foster collaboration with our partners,create value

30、 for customers,support the healthy growth of the industry,and achieve win-win cooperation in the new era of digital power.In the future,Huawei Digital Power will continue to build new infrastructure for green energy,electric vehicles,and the digital industry.We will collaborate with customers and pa

31、rtners to capitalize on the opportunities presented by this new wave of technological evolution.Together,we will drive high-quality growth in the digital power industry and build a better,greener future.Huawei Digital Power 2023 Sustainability ReportMessage from the CSD Committee Director05Taking St

32、eps Toward a Zero-Carbon Future and Embracing Sustainable EnergyMr.Zhao YueDirector of Huawei Digital Power CSD CommitteeThe 2023 UN Climate Change Conference reaffirmed the importance and urgency of the 1.5C climate threshold referring to a global average temperature increase of 1.5 degrees Celsius

33、 above pre-industrial levels.The world must work together to cope with the increasingly severe climate change challenges.As a pioneer in the digital power domain,Huawei Digital Power is exploring and practicing key energy transformation methods in terms of low carbon,electrification,digitalization,a

34、nd intelligence.Huawei Digital Power is committed to promoting sustainable enterprise development and contributing to global climate actions.Under the leadership of the CSD Committee and the Work Group,we will continue to implement our ZERO strategy in four key areas:Zero-Carbon Enablement,Empowerin

35、g with Digitalization,Responsible Operations,and One-Mind Growth.Zero-Carbon EnablementHuawei Digital Power is committed to building a low-carbon governance system for the entire value chain and promoting zero-carbon actions from product to supply chain to operations.At the product level,we incorpor

36、ate the concepts of low carbon and environmental protection into the product design from the very beginning.We explore innovative,clean,and energy-saving products and solutions throughout the product lifecycle to help customers achieve zero-carbon transformation.These concepts also apply at every st

37、ep of our supply chain and are central to our strategies.We emphasize low-carbon performance for all supplier phases,assist them in building low-carbon capabilities such as carbon accounting,and promote a greener supply chain together.At the operational level,we reduce carbon emissions during manufa

38、cturing and daily operations through technology-driven energy conservation,energy management,and an increased use of clean energy.Huawei Digital Power 2023 Sustainability ReportMessage from the CSD Committee Director06Empowering with DigitalizationHuawei Digital Power integrates digital and power el

39、ectronics technologies to promote clean energy and energy digitalization,helping society reach its zero-carbon goals.Huawei Smart PV has launched an all-scenario Smart PV+Energy Storage System(ESS)Solution and is always coming up with innovative solutions to bring solar to the forefront of energy so

40、urces.Huawei Smart Charging Network builds new-type electric vehicle(EV)energy infrastructure and has established a next-generation,highly productive smart charging network together with partners.Huawei DriveONE promotes innovation in key technical domains such as charging speed,range,power,and safe

41、ty to accelerate the process of vehicle electrification.Huawei Data Center Facility&Critical Power develops new solutions by integrating power supply,cooling,management,and architecture.Last but not least,Huawei Site Power Facility helps site operators deploy PV power in energy production and transf

42、orm themselves into energy prosumers energy consumers and producers.Responsible OperationsAs a responsible transnational enterprise,Huawei Digital Power is committed to providing customers with steady,high-quality,safe,and reliable products and solutions.We strictly abide by business ethics,discipli

43、ne ourselves,and comprehensively manage compliance in all business activities and processes.We focus on what our customers need to keep improving customer service standardization and customer satisfaction.We incorporate honest practices and sustainable development into our management processes,inclu

44、ding our work with suppliers,to contribute to social progress and promote sustainable economic growth.One-Mind GrowthHuawei Digital Power upholds the Cooperative,Open,Co-developing,and Win-win management philosophy.Through it,we have built a strong cooperative ecosystem with stakeholders,including c

45、ustomers,partners,industry institutions,and universities.Together,we create innovative products and technologies,develop and implement industry-wide standards,and help the industry embrace low-carbon practices.Our motto is Safety First,Care for Employees.We prioritize our employees health and safety

46、 and provide them with an equitable and inclusive workplace where everyone respects and helps one another.We also hold various activities to promote mutual understanding and trust among employees and strengthen teamwork.We stress talent cultivation,encourage employees to strive for excellence,and su

47、pport their career development through unimpeded promotion channels.Strengthening high-quality development is our fundamental task,and enriching sustainable development our unremitting pursuit.We are committed to laying a strong foundation for high-quality development and enhancing our sustainable p

48、ractices.Moving forward,we will optimize our sustainability governance structure and policies to support ongoing development.We will closely consider stakeholder needs and ensure that the principles of sustainable development are reflected at every level of our operations.Huawei Digital Power will s

49、eize the opportunities of sustainable development,leverage our technical advantages,and work with global partners to build a green and prosperous future.Huawei Digital Power 2023 Sustainability ReportSustainable Development Management07Sustainable Development ManagementHuawei Digital Power believes

50、that sustainable development is key to energizing corporate innovation and achieving long-term success.We integrate digital and power electronics technologies,develop clean energy,facilitate energy digitalization,and implement green management practices,all rooted in sustainable development principl

51、es to create value for our stakeholders.In a complex and rapidly changing market,we are committed to achieving sustainable development and building a competitive edge.We aim to collaborate with various sectors to create a better,greener future.Huawei Digital Power 2023 Sustainability ReportSustainab

52、le Development Management08Key Awards and HonorsFebruary 2023March 2023March 2023April 2023At the 17th China IDC Industry Annual Ceremony,Huawei FusionPower6000 won the 2022 Excellent Data Center Solution for the China IDC Industry.Huaweis modular UPS5000-H series products Huawei FusionModule2000 6.

53、0,FusionPower6000 Solution,Huawei Cloud Data Center Phase-3 Project in Ulanqab,and Dongyuemiao Zero-Carbon Large Data Center Project by the Three Gorges Group won the User Satisfaction Product,Innovative Product,Innovative Application Solution,O&M Showcase Project,and Implementation Showcase Project

54、 awards,respectively.Huawei DriveONE won the Lean Quality Award at the FAW Bestune Supply Chain Partner Conference.Huawei UPS5000-H series products won the 20222023 New-Generation Innovative Information Technology Product Award from CCID Consulting.Huawei Digital Power 2023 Sustainability ReportSust

55、ainable Development Management09May 2023May 2023Two of our projects were listed among the 2023 Zero-Carbon China Excellent Cases.These were the first phase of the Hydro-Solar Hybrid Project Kela PV Plant at Lianghekou Dam on the Yalong River and the 300 MW PV Plant in Dalad Banner,Inner Mongolia,whi

56、ch was jointly developed by Huawei Digital Power and Yalong Hydro and China Power Investment Corporation(West Inner Mongolia).Chinas Ministry of Industry and Information Technology(MIIT)announced the list of National Green Data Centers in 2022.Two Huawei data centers made the list the Guian Cloud Da

57、ta Center and the Ulanqab Cloud Data Center thanks to their high energy efficiency and ultra-low power usage effectiveness(PUE).May 2023May 2023Huawei won the Terawatt Diamond Award and Energy Storage Innovation Enterprise Award at SNEC 2023 for our next-generation all-scenario Smart PV+ESS solution

58、.Huawei Data Center Facility won four authoritative DCS Awards,including the Data Center Facilities Vendor of the Year,the New Design/Build Data Center Project of the Year,the Data Center Power Innovation of the Year,and the Data Center Cooling Innovation of the Year.Huawei Digital Power 2023 Sustai

59、nability ReportSustainable Development Management10May 2023August 2023June 2023August 2023The Zhoushan Zero-Carbon Base Station Pilot Project,jointly developed by China Mobile and Huawei,was listed among the 2023 Zero-Carbon China Excellent Cases.Huawei Smart String ESS won the 2023 Best System Inte

60、gration Solution Supplier Award and the 2023 Best C&I Energy Storage Solution Award.Huaweis new-generation SUN2000-330KTL 1,500 V Smart PV Controller won the Intersolar Award at Intersolar Europe 2023,thanks to its outstanding innovations in PV power generation technologies.Huawei Digital Power won

61、the industrys first Prefabricated Data Center Power Module Certification from TILVA Certification Technology(Shanghai)Co.,Ltd.at the GDCT 13th Data Center Market Annual Conference.September 2023At the 7th Nanjing Electric Vehicle Charging Technology Expo,Huawei Digital Power was honored as a Leading

62、 Enterprise of High-Power DC Charging Technology for Charging Facilities of China and Leading Enterprise of Liquid Cooling Technology for Charging Facilities of China,thanks to its industry-leading,professional,and innovative fully liquid-cooled ultra-fast charging solution.Huawei Digital Power 2023

63、 Sustainability ReportSustainable Development Management11September 2023October 2023November 2023November 2023Huawei Digital Power won the Best Ultra Charging Technical Innovation Award 2023 for the Charging and Battery Swapping Industry thanks to its next-generation fully liquid-cooled ultra-fast c

64、harging solution.Huawei iManager-M won the 2023 Red Dot Product Design Award for its outstanding industrial design and innovative capabilities.The Fully Liquid-Cooled Ultra-fast and Fast Charging Integration Technology Project won the 2023 China Automotive Supply Chain Excellent Innovation Award.At

65、the SNEC 8th(2023)International Energy Storage Technology,Equipment,and Application Exhibition in Shanghai,Huawei Digital Power won the Energy Storage Technology Excellence Award for its contribution to the worlds largest 1.3 GWh PV+ESS microgrid for the Red Sea destination in Saudi Arabia.September

66、 2023Huawei FusionModule2000 and FusionPower6000 3.0 won the Data Center Low-Carbon Product and Solution Award for the DC Tech Zero Carbon Computing Co-development Plan at the ODCC conference.The ODCC 10th Anniversary Outstanding Project Award was granted to the Next Generation Prefabricated Modular

67、 Data Center White Paper,which is the first white paper of its kind in China;Huawei was a major contributor.Huawei Digital Power 2023 Sustainability ReportSustainable Development Management12December 2023December 2023December 2023December 2023The Comprehensive Energy Saving Technology for Communicat

68、ion Sites,which was built using Huaweis site power facility solutions,was listed in Chinas Recommended Catalogue of Energy Saving Technologies and Equipment in the Industry and Information Fields(2022 Edition).The first phase of the Hydro-Solar Hybrid Project at Lianghekou Dam on the Yalong River Ke

69、la PV Plant,built by Huawei and Yalong Hydro,was listed in the Top 10 Green Development Cases of 2023 and the Top 10 Green Cases of the Year by the Zero-Carbon Research Institute of the Beijing News.Huawei DriveONE ranked#1 in the Quality Performance of Mid-range and High-end New Energy Passenger Ve

70、hicle Powertrain Suppliers by and Car Research Consulting.Six international standard entries,including the Smart Energy Solution for Communication Base Stations,contributed by Huawei Digital Power,won the 2023 Science and Technology Award(Second Prize)from the China Communications Standards Associat

71、ion(CCSA).Huawei Digital Power 2023 Sustainability ReportSustainable Development Management13Sustainable Development StrategyHuawei Digital Powers vision is to integrate digital and power electronics technologies,develop clean energy,and enable energy digitization to drive an energy revolution for a

72、 better,greener future.We believe that the value of technology is to make peoples lives better.In response to Huaweis corporate sustainable development(CSD)strategy(digital inclusiveness,security and credibility,and environmentally friendly and harmonious ecology),we have rolled out the Huawei Digit

73、al Power CSD strategy ZERO,which consists of four key areas:Zero-Carbon Enablement,Empowering with Digitalization,Responsible Operations,and One-Mind Growth.Under the guidance of its CSD committee,Huawei Digital Power will continue to do its part in helping achieve the United Nations sustainable dev

74、elopment goals(UN SDGs).Zero-Carbon Enablement Empowering with Digitalization Responsible Operations One-Mind Growth ZEROZero-Carbon Enablement Green operation Energy conservation&emission reduction/Coping with climate change Green supply chain Low-carbon products Empowering with DigitalizationHuawe

75、i Digital Power uses our digital power products and solutions to enable all industries to use efficient,intelligent,safe,and accessible energy.Digital technology Cyber security and privacy protection Customer service Responsible procurement Business ethics Sustainable development governance Communic

76、ation with stakeholders One-Mind GrowthHuawei Digital Power works with our partners to achieve shared development,encourages employees to realize personal value,works with every stakeholder in the industry to create a business ecosystem of common prosperity,and actively contributes to social develop

77、ment.Employee rights and development Occupational health and safety Industry ecosystem construction Social contributionsHuawei Digital Power is committed to enabling global action to address climate change,promoting the adoption of clean energy across the globe with our leading products and solution

78、s,and supporting society in building a zero-carbon ecosystem.Responsible OperationsHuawei Digital Power has ingrained corporate business ethics in our development,with integrity,responsibility,and compliance as our foundational principles.We strengthen sustainable development governance,create respo

79、nsible supply chains,and provide customers with reliable products and high-quality services.Huawei Digital Power 2023 Sustainability ReportSustainable Development Management14Sustainable Development Management SystemTaking into account the internal and external environments,Huawei Digital Power has

80、established a CSD management system based on the ISO 26000 international standard and the Responsible Business Alliance(RBA)codes of conduct,following the PDCA(Plan-Do-Check-Act)cycle.This approach allows us to integrally manage our sustainable development strategy and objectives across six key area

81、s:leadership,planning,organization and capability support,process operations,performance assessment,and improvement.In addition,we will strengthen our digital operations and continually enhance stakeholder satisfaction.Huawei Digital Powers sustainability management system framework3.Organization an

82、d skills support Quality and operations organization Capacity building Infrastructure6.Sustainability management system improvement Issue closure Cause analysis Continuous improvementBusinessenvironmentStakeholdersCustomers1.Leadership4.Process operationsHuawei Digital Powers Sustainability Manageme

83、nt System FrameworkRequirementsSatisfaction2.Planning5.Performance appraisalCountermeasures forrisks and opportunitiesSustainability solutionplanningChange planningSustainability strategies,principles,and objectivesSustainability policies,rules,and standardsTiered sustainability management authoriza

84、tionSustainability culture,incentives,and accountabilityCustomer satisfaction surveys Maturity assessmentsMeasurements,analyses,and evaluationsSustainability reviewsManagement reviewsBusinessenvironmentStakeholdersCustomersMajor business processes(IPD/LTC/ITR)End-to-end sustainability management(inc

85、orporating sustainabilityrequirements into processes)Building sustainability into the entirevalue chain(suppliers/partners)Knowledge management Document managementHuawei Digital Power 2023 Sustainability ReportSustainable Development Management15We have set up the Huawei Digital Power CSD Committee,

86、which guides Huawei Digital Powers business organizations at all levels to formulate sustainable development objectives centering on the CSDs four strategies.The Committee also promotes the step-by-step implementation of these objectives.The CSD Committee serves as the top-level decision-making orga

87、n for Huawei Digital Powers CSD-related matters.The Head of the Quality Operation and Process IT Department is the CSD Committee Director;the rest of the members are made up of ten or more senior executives from several corporate departments,including human resources,R&D,procurement,manufacturing,su

88、pply,legal affairs,sales service,finance management,and strategy.The CSD Committee shall convene member meetings on a quarterly basis and organize special meetings when necessary in order to collectively discuss and make decisions on topics relating to sustainable development.The CSD Committee shall

89、 act under the supervision and guidance of the President of Huawei Digital Power and report to the President as needed.Subordinate to the CSD Committee,there is the CSD Work Group,which is responsible for supporting the CSD Committees operations,implementing strategic objectives,preparing and releas

90、ing the CSD annual report,etc.The CSD Work Group shall convene monthly member meetings to deliberate on the work progress in all areas.Formulate CSD strategies,objectives,guidelines,policies,and rules,clarify their direction,and supervise their implementation.Coordinate the establishment,implementat

91、ion,and continuous improvement of the CSD management system,decide on relevant topics,and ensure that CSD management complies with relevant laws and regulations,international standards,and customer requirements.For CSD-related matters,guide and conduct effective communication with key stakeholders s

92、uch as customers,regulatory organs,and industry organizations.Ensure that current CSD-related objectives and priorities are met while promoting cross-field collaboration and problem-solving;ensure comprehensive CSD operations and coordination.Guide the construction,operation,and improvement of Huawe

93、i Digital Powers EHS management system,and handle major environmental,occupational health,and safety(EHS)issues.Carry out the CSD Committees resolutions,promote the implementation and completion of CSD-related objectives in all domains,and report on the progress departments make in CSD.Support Huawe

94、i Digital Power in preparing and releasing the CSD annual report.Pursuant to international standards,take part in establishing,implementing,maintaining,and improving the CSD management system.Ensure that CSD management complies with relevant laws and regulations,international standards,and customer

95、requirements.Reply and address CSD concerns from internal and external stakeholders in a timely fashion.Huawei Digital Power CSD Work Group LevelManagement ResponsibilitiesHuawei Digital PowerCSD CommitteeHuawei Digital Power 2023 Sustainability ReportSustainable Development Management16Communicatio

96、n with StakeholdersHuawei Digital Power prioritizes two-way communication with stakeholders.To foster open communication with stakeholders,we have established and continuously enhance various dialogue mechanisms.We actively seek feedback,respond to concerns,strengthen our self-management practices,a

97、nd collaborate with stakeholders to build a more sustainable future.Stakeholders refer to those individuals or groups whose interests are subject to or might be subject to the influence of Huawei Digital Powers activities.Huawei Digital Powers main stakeholders are customers,employees,suppliers and

98、partners,governments,non-governmental organizations(NGOs),industry organizations,professional agencies,communities,and the general public.In 2023,for Huawei Digital Powers main stakeholders,the channels of communication and major concerns are as follows:StakeholderCommunication ChannelPrimary Intere

99、stsCustomers Pre-sales communication After-sales service Regular communication(such as customer visits)Satisfaction surveys Marketing exhibitions Premium products and services Cyber security and privacy protection Coping with climate change/Carbon emission reduction Circular economy Employees Online

100、 communication platforms Department communication and work meetings Employee representative meetings Employee surveys(such as the work environment survey)Employee activities Workplace health and safety Employees legal rights protection Employee training Career developmentSuppliers and partners Onsit

101、e review and communication Supplier conferences Supplier training Fair competition Win-win cooperation Training and enablement Sustainable partnershipsGovernments Government policy meetings Public policy counseling Regular reports and routine communication Public sustainable development projects Law

102、ful and compliant operations Safe and clean production Leading technology innovation Employment and economic growthNGOs/Industry organizations/Professional institutions Industry conferences,forums,and working groups Standards workshops Sustainable development cooperation projects Academic research F

103、avorable cooperation Open and transparent information exchange and sharing Shared industry developmentCommunities and the general public Participation in community projects Community public welfare and charity activities Interaction on the enterprise website and social media Environmental protection

104、 Public welfare Community building and developmentHuawei Digital Power 2023 Sustainability ReportSustainable Development Management17Importance to stakeholdersImportance to Huawei Digital Powers business operationsHighSocial contribution Communication with stakeholdersOccupational health and safety

105、Customer services Employees rights and development Sustainable development governance Digital technology Industry ecosystem constructionGreen supply chainResponsible procurement Green operationsBusiness ethics Cyber security and privacy protection HighLowCoping with climate change/Carbon emission re

106、ductionLow-carbon products Key TopicsKey topics serve as essential inputs that help Huawei Digital Power clarify our direction for CSD improvement and determine where to focus our resources.By analyzing international and domestic sustainable development and social responsibility standards,government

107、 policies,and customer inquiries,we look to industry leaders in sustainability while considering our own development strategies and plans.Through discussions with our management team and assessments by experts,Huawei Digital Power identifies and prioritizes the key topics that matter to both our sta

108、keholders and us.Using the dimensions of importance to our stakeholders and importance to our business operations,we thoroughly analyze and prioritize key topics to create a substantial topics matrix.For the critical topics identified,we implement management improvements and share information across

109、 different sections of this Report to address stakeholder concerns and enhance our sustainable development performance.Huawei Digital Power 2023 Sustainability Report Zero-Carbon Enablement18Zero-Carbon EnablementIn light of the global consensus to actively address climate change and strive for a ze

110、ro-carbon future,Huawei Digital Power continues to make improvements and accelerates our zero-carbon initiatives across the value chain,focusing on operations,supply chain,and products.We practice what we advocate and take concrete actions to reduce energy consumption in manufacturing and operations

111、,increase the proportion of renewable energy in our own energy consumption,and implement low-carbon operations.We fully integrate carbon emission reduction into our supply chain management strategy and collaborate with suppliers to accelerate decarbonization.We seek out cleaner,more energy-efficient

112、 products and solutions,partnering with customers and collaborators to contribute to the zero-carbon transition of society as a whole.UN SDGs supported by Huawei Digital Power:Huawei Digital Power 2023 Sustainability ReportZero-Carbon Enablement19GHG emissions of Huawei Digital Power in 2023Category

113、GHG Emissions(t-CO2e)%of Total EmissionsScope I15,6851.10%Scope II(market-based2)92,28317.83%Scope III:Purchased goods and services256,18949.50%Scope III:Business travel38,4907.44%Scope III:Downstream product transportation and distribution113,99422.03%Scope III:Others310,9152.11%Scope III(Total)419

114、,58781.07%Total emissions517,555100.00%Scope I5,685 t-CO2eScope II(market-based)92,283 t-CO2eScope III419,587 t-CO2eConcrete Actions in Green OperationsIn strict accordance with all laws,regulations,and policies applicable to environmental protection,Huawei Digital Power has improved our environment

115、al management systems,advocates for green offices,promotes clean production,and has strengthened how we manage waste gas,liquid,and residue.Huawei Digital Power strives to build resource-conserving and environmentally friendly green campuses,enhancing energy efficiency through technology and managem

116、ent-driven conservation.This approach ensures compliance with environmental protection standards while achieving highly efficient,high-quality,and low-carbon operations on our campuses.As a result,Huawei Digital Power has passed the ISO 14001 environmental management system certification.Within the

117、reporting period,Huawei Digital Power has not been found guilty of any violations with regard to environmental protection laws and regulations.Greenhouse Gas(GHG)Emission ManagementHuawei Digital Power set up a low-carbon capacity center in 2022 to enhance our operations and swiftly achieve carbon e

118、mission reduction goals across the industrial chain.This initiative includes a low-carbon governance system to support the implementation of our governance work plan and key objectives.Huawei Digital Power advocates for low-carbon operations,builds green campuses,and implements energy-saving technic

119、al transformation.This allows us to see ongoing improvements in energy efficiency,increase the use of renewable energy,and better manage our carbon emissions.Huawei Digital Power has built a green and intelligent near-zero-carbon campus for our Antuoshan Headquarters(HQ)by integrating the PV system,

120、ESS,and chargers and complying with near-zero-carbon campus construction standards.The campus contains multiple functional areas,such as offices,training facilities,and labs.We have used several innovative technologies,such as building integrated photovoltaics(BIPV),refined ESS,fully liquid-cooled u

121、ltra-fast charging infrastructure,and an AI-based collaborative scheduling algorithm,to manage energy more efficiently and optimize energy usage.In 2023,Huawei Digital Power continued to participate in Huaweis research on the status of its GHG emissions,providing data to effectively formulate ways t

122、o further reduce carbon emissions and address climate-related risks.1 Huawei Digital Powers scope I GHG emissions in 2023 were calculated based on the proportion of Huawei Digital Powers operating revenue to that of the Huawei Group.Huawei surveys GHG emission sources within its organizations accord

123、ing to the scope,category,and calculation method provided in the ISO 14064-1:2018 Standard,GHG Protocol,and IPCC Guidelines for National Greenhouse Gas Inventory,and based on the Law for Running Control.2 Huawei Digital Powers scope II GHG emissions in 2023 were calculated based on the proportion of

124、 Huawei Digital Powers operating revenue to that of the Huawei Group.3 The others in Scope III include fuel-and energy-related emissions(not included in Scope I or II),upstream transportation and distribution,waste generated during operations,and employee commutes.Huawei Digital Power 2023 Sustainab

125、ility Report Zero-Carbon Enablement20109,617 tons In 2023,Huawei Digital Powers proprietary campus2 in China consumed 109,617 tons of waterEnergy ManagementEnergy management is a major component of the Green Environmental Protection Strategy in our CSD system.Huawei Digital Power has formulated and

126、implemented various management rules,such as the Energy Management Manual,the Procedure for the Control of Energy Review,and the Procedure for the Control of Running Energy,establishing a solid energy management architecture.With a view to integrate digital and power electronics technologies,develop

127、 clean power,and enable energy digitalization to drive the energy revolution for a better,greener future,we have established and implemented a data-driven,standardized,and technology-based energy management system,which we regularly improve.Our goal is to promote the fulfillment of energy performanc

128、e objectives,raise energy utilization efficiency,and increase the proportion of renewable energy in our energy mix.Huawei Digital Power has passed the ISO 50001 energy management system certification.We use electricity as its main energy source.During production and operations,Huawei Digital Power w

129、orks to improve the energy efficiency of our equipment and optimize our electricity consumption policies.For example,we have adopted energy-saving lamps and smart lighting systems,run high-power equipment during off-peak periods,turn off idle equipment,and properly set air conditioners in labs.Durin

130、g the reporting period,Huawei Digital Power Antuoshan HQ changed how it operates heating,ventilation,and air conditioning(HVAC)facilities and reconstructed the circulating coolant pumps of commercial air conditioners from industrial to variable frequency.By doing so,Antuoshan HQ has found new ways t

131、o save energy through policy adjustments and technical transformation,looking to save more than 60,000 kWh of electricity in 2024.Huawei Digital Power is committed to regularly increasing the proportion of clean energy in our own operations.By reviewing the operations strategy and status analysis of

132、 the HVAC facilities,the Antuoshan HQ explored more possibilities in energy saving through policy adjustment and technical transformation,and expected to save more than 60,000 kWh of electricity in 2024.Huawei Digital Power is committed to continuously increasing the proportion of clean energy in it

133、s own operations.In 2023,Huawei Digital Powers proprietary campus1 in China consumed a total of 29.71 million kWh of electricity.1 The proprietary campus in the Report refers to the Antuoshan HQ.The quantitative data on Groups other campuses will be disclosed in the Groups general report.The statist

134、ical time range in 2022 only covers October to December 2022,when the campus was officially put into use.The statistical time range in 2023 covers January to December.In addition,offices in bonded areas are added to the statistical scope.These reporting changes result in higher energy and water cons

135、umption statistics reported in 2023.2 The proprietary campus in the Report refers to the Antuoshan HQ.The quantitative data on Groups other campuses will be disclosed in the Groups general report.29.71 million kWhIn 2023,Huawei Digital Powers proprietary campus1 in China consumed a total of 29.71 mi

136、llion kWh of electricityWater Resources and Sewage ManagementHuawei Digital Powers water is supplied by the municipal water system and is used primarily for daily activities,such as office work,gardening,catering,and fire emergencies.We have set up a special team to manage,maintain,and operate our w

137、ater supply and drainage system.We also invite qualified third-party suppliers to test the quality of the drinking water,water tanks,and domestic sewage every year.Huawei Digital Power is committed to improving water efficiency use for our operations.We use water-saving appliances and post signs in

138、the washrooms to encourage employees to save water.In 2023,Huawei Digital Powers proprietary campus2 in China consumed 109,617 tons of water.Huawei Digital Power 2023 Sustainability ReportZero-Carbon Enablement21Waste Gas ManagementHuawei Digital Powers waste gas pollutant is mainly volatile organic

139、 compound generated during industrial manufacturing and canteen cooking smoke.It is collected in waste gas processing facilities on roofs for centralized treatment and discharged as per standards.For canteen cooking smoke,we use standard purification units to process the smoke and then also discharg

140、e it as per standards.Huawei Digital Power entrusts qualified third-party environmental testing agencies to perform testing at the waste gas exhaust ports to avoid excess emissions.In 2023,waste gas produced from manufacturing1 on Huawei Digital Powers proprietary campus in China was mainly composed

141、 of volatile organic compounds and the total emissions reached 871 kg.1 Refers to manufacturing related to Huawei Digital Power in Huaweis Southern Factory.2 Includes Digital Power-related manufacturing services at the Antuoshan HQ,Huawei Southern Factory,and Huawei Digital Power R&D labs in China.8

142、71 kgIn 2023,waste gas produced from manufacturing1 on Huawei Digital Powers proprietary campus in China was mainly composed of volatile organic compounds and the total emissions reached 871 kgSolid Waste ManagementHuawei Digital Powers solid waste mainly refers to domestic,canteen,and hazardous was

143、te generated from manufacturing processes and laboratories.We cooperate with qualified professional agencies to classify and process waste as per regulations.We also strengthen waste management on our campuses,actively recycle packaging materials,and try our best to minimize the negative impact on t

144、he environment.Table quantifies the volume of solid waste produced by Huawei Digital Powers campus2 in China in 2023.122 tonsHazardous waste8,386 tonsNon-hazardous wasteCategoryExampleProcessing MethodNon-recyclable wasteDomestic wasteSuppliers designated by the municipal government regularly sort,r

145、emove,and dispose of waste in a harmless way.Canteen wasteLeftoversCertified suppliers designated by the municipal government dispose of the waste in a harmless way.Recyclable wastePackaging cartons,plastics,and hardware scrapsDesignated suppliers regularly sort and remove waste.A scrapping process

146、applies to scrapped equipment.Hazardous wasteWaste chemical containersStored at a designated place and recycled by a qualified company recognized by the Environmental Protection Bureau.Engineering wasteWaste from remodeling,etc.The waste is stored at a fixed point on the construction site.Constructi

147、on companies transport it for disposal.Huawei Digital Power 2023 Sustainability Report Zero-Carbon Enablement22Packaging Material ManagementHuawei Digital Power has a robust sustainable packaging strategy.We focus on protecting our products while minimizing the use of disposable packaging.We also wo

148、rk closely with our supply chain to enhance recycling efforts and promote eco-friendly transportation.Huawei Digital Power is always exploring new ways to recycle packages used for transportation.In 2023,we worked with the Electronics Manufacturing Service on a process for package recycling.We devel

149、oped a solution for package recycling to replace the cartons and plastic we used previously,saving packaging waste and saving resources and reducing more than 600 tons of carbon emissions.Solution for Package RecyclingSimple Design for Quick Installation GuidesPrevious quick installation guides were

150、 bulky,filled with multilingual information,and consumed a lot of paper each year.In 2023,we introduced a streamlined one-page quick installation guide.Now,customers can easily access key points and complete installations by scanning product-specific QR codes.This shift from a thick book to a single

151、 sheet significantly reduces paper use while enhancing the user experience and supporting environmental protection.BeforeAfter1本書，100多頁紙1頁紙，1個二維碼100+pages1 sheet and 1 QR codeBeforeAfterHuawei Digital Power 2023 Sustainability ReportZero-Carbon Enablement23By using mechanical simulation and testing,

152、we have optimized our packaging design.This leads to less material use and improved transportation efficiency.In 2023,we optimized the packaging for one of our inverter models,reducing the package size,increasing the transportation loading rate,and cutting more than 1,100 tons of carbon emissions.Bi

153、odiversityHuawei Digital Power operates its manufacturing and business in industrial campuses in China without significantly harming the local biological environment or biodiversity.During the site selection,design,and construction of renewable power plants and green ICT power infrastructure,we care

154、fully consider our impact on the local ecosystem and strictly adhere to relevant laws and regulations.Our goal is to support our customers green and low-carbon initiatives while protecting the environment.Lightweight DesignBeforeAfterHuawei Digital Power 2023 Sustainability Report Zero-Carbon Enable

155、ment24Building a Green Supply ChainHuawei Digital Power recognizes its global responsibilities in supply chain carbon management.It remains committed to actively collaborating with suppliers worldwide to create a greener future,and continually reduce indirect carbon intensity throughout the value ch

156、ain.Huawei Digital Power has fully integrated low-carbon environmental protection requirements into its overall purchase strategy and business processes.We prioritize suppliers performance in low-carbon environmental protection during authentication,selection,auditing,performance management,and mate

157、rial selection.We actively collaborate with suppliers,assisting them in calculating and assessing their current carbon emissions,and encouraging them to set and achieve carbon reduction goals.By the end of 2023,we had promoted organized-level carbon footprint verification among our top 71 suppliers,

158、who contribute 90%of our total purchase amount.These suppliers have collected carbon emissions statistics,developed reduction plans,and implemented emission reduction projects.Additionally,we invited senior third-party organizations to provide energy saving management training.Huawei Digital Power a

159、ctively supports the Groups campaigns and has participated in the Green Choice initiative launched by the Institute of Public and Environmental Affairs(IPE).We have integrated the IPEs Blue Map environmental data search into our supplier self-checks and audits,encouraging suppliers to improve their

160、management practices.We also require our suppliers to address and identify issues within a specified timeframe to ensure environmental compliance.In 2023,Huawei Digital Power reviewed the environmental performance of key suppliers,identified issues in suppliers,and mandated their rectification withi

161、n a designated timeframe.Leveraging Huaweis global logistics system,Huawei Digital Power implements digital and green low-carbon management practices.We adhere to the ISO 14064 standard and utilize the calculation methods outlined in the GHG Protocol and the IPCC Guidelines for National Greenhouse G

162、as Inventories to measure carbon emissions from global transportation and warehousing.To reduce carbon emissions,we adopt low-carbon transportation methods,optimize our network layout and transportation routes,enhance the loading and reverse reuse rates of transportation tools,use recycled carriers

163、and green packaging,and minimize landfill waste.Huaweis global logistics system spans over 170 countries and regions.It employs various transportation modes,including sea,air,railway,road,and multimodal transportation.We continuously enhance our logistics efficiency and reuse levels through informat

164、ization and streamlined operations,contributing to significant carbon emission reductions.Huawei Digital Power 2023 Sustainability ReportZero-Carbon Enablement25Innovative Low-Carbon ProductsHuawei Digital Power consistently invests in R&D,allocating over 10%of its annual sales revenue for R&D.Our g

165、lobal R&D team and technology platform are supported by 12 R&D centers located in regions including China,Europe,and the Asia-pacific Region.These centers bolster our operations in more than 170 countries and regions,contributing to global sustainable development.By the end of 2023,Huawei Digital Po

166、wer has registered more than 2,100 patents.Huawei Digital Power embraces a Green,Low-carbon,and Sustainable development philosophy throughout the product life cycle.We actively assess and strive to reduce the carbon footprint of our main products.Leveraging decades of experience and technical expert

167、ise in low-carbon energy products and solutions,we collaborate with customers and partners to accelerate the global journey towards carbon neutrality.2,100 patentsBy the end of 2023,Huawei Digital Power has registered more than 2,100 patentsTV SD has awarded Huawei Data Center Facility the first car

168、bon footprint certificate in the uninterruptible power supply(UPS)field.This certification confirms that Huaweis UPS meets global carbon footprint standards,offering reliable data for customers to develop green and low-carbon data centers in compliance with government regulations.Huawei Data Center

169、Facility Receives the First Carbon Footprint Certificate for UPS from TV SDTV SD conducted a comprehensive verification and evaluation of the entire lifecycle of Huaweis UPS,adhering to the ISO 14064-3:2019 standard.This assessment confirmed that the carbon footprint claimed by Huaweis UPS complies

170、with international standards and achieves an excellent level of carbon emission data.TV SD carbon footprint certificate for Huawei Data Center FacilityHuawei Digital Power 2023 Sustainability Report Zero-Carbon Enablement26Huawei Digital Power is inherently green.We focus on clean power generation,m

171、obility electrification,and green ICT power infrastructure,offering green,intelligent,innovative products and solutions.In clean power generation,we have advanced the construction of a new power system centered on renewable energy.For mobility electrification,we have redefined the EV driving experie

172、nce and safety,accelerating the adoption of green travel.In green ICT power infrastructure,we have supported the development of green,low-carbon,and smart data centers and communications networks.Through continuous technological innovation,Huawei Digital Power collaborates with global partners to ex

173、pand cooperation and achieve carbon neutrality sooner.By the end of 2023,we helped our customers generate 997.9 billion kWh of green power and save 46.1 billion kWh of electricity.These efforts have reduced CO2 emissions by 495 million tons,equivalent to planting approximately 680 million trees.997.

174、9billion kWhWe helped our customers generate 997.9 billion kWh of green power46.1billion kWhsave 46.1 billion kWh of electricity495 million tonsThese efforts have reduced CO2 emissions by 495 million tons680million treesequivalent to planting approximately 680 million treesIn January 2023,Huawei col

175、laborated with China Resources Power,China Electric Power Research Institute,and the Qinghai Electric Power Research Institute to test the worlds first application of the smart string grid-forming ESS solution in Qinghai,China.This solution successfully passed over 180 grid connection tests,includin

176、g severe frequency and voltage disturbances,demonstrating its resilience in strong power grids.The testing aims to verify the critical role of the grid-forming ESS in enhancing the power grid operation characteristics and integrating a high proportion of renewable energy.It marks a major milestone i

177、n the development of renewable energy technologies and the first successful application of the Smart Renewable Energy Generator in the industry.The testing is a major achievement in integrating large-scale renewable energy sources,such as PV systems,into the power grid.It establishes a robust theore

178、tical and practical foundation for developing a new power system centered on renewable energy.This technological breakthrough is crucial for advancing clean energy substitution and carbon neutrality.Successful POC testing on the worlds first 100 MWh string grid-forming energy storage plantHuawei Coo

179、perates with Customers to Complete the Proof of Concept(POC)Testing on the Worlds First 100 MWh String Grid-Forming Energy Storage PlantHuawei Digital Power 2023 Sustainability ReportZero-Carbon Enablement27The reliability of the power supply and distribution system is crucial for the stable operati

180、on of a data center.Traditional systems often involve numerous devices from different vendors,leading to heavy onsite assembly workloads,large installation footprints,complex O&M,and high safety risks.In contrast,Huawei FusionPower6000 3.0 integrates devices such as transformers,UPSs,and feeder cabi

181、nets through a hyper-converged design,reducing the installation footprint and simplifying onsite delivery.The Shanghai Electrical Apparatus Research Institute(SEARI)has comprehensively tested the product for circuit stability,voltage withstand and insulation performance,surge protection,and groundin

182、g design,verifying its safety and reliability under conditions such as overload and overcurrent.Product safety is a key consideration in the design of the FusionPower6000 3.0,and its reliability is ensured throughout the development,test,and production processes.As a result,the FusionPower6000 3.0 i

183、s a preferred power supply and distribution solution for building data centers that are safe,reliable,high-density,space-saving,energy efficient,and quick to deploy.In August 2022,the China Electronics Energy Saving Technology Association(CEESTA)released the Code for prefabricated power module of da

184、ta centers,the industrys first association standard in this area.The standard stipulates Huawei FusionPower6000 3.0 Is Awarded the Prefabricated Data Center Power Module Certificatetechnical regulations on the architecture,overall performance,and compliance testing of data center power modules.Based

185、 on this standard,Huawei entrusted SEARI to test the prefabricated FusionPower6000 3.0 solution.The results show that FusionPower6000 3.0 complies with the Code for prefabricated power module of data centers in terms of structure,safety,and performance.Huawei became the first vendor in the industry

186、to pass this testing and certification.TV SD 2.5 MW system test report for Huawei FusionPower6000Huawei Digital Power 2023 Sustainability Report Zero-Carbon Enablement28Mexico Builds a Digital Airport with Huawei FusionModule2000 SolutionMexico City,an ancient metropolis with a millennia-long histor

187、y,is celebrated for its unique culture,cuisine,and hospitality.Felipe ngeles International Airport(AIFA)stands as one of Mexicos most crucial transportation hubs,catering to the air travel needs of Mexico City and its surrounding areas.It offers passengers a safe,convenient,and efficient travel expe

188、rience.AIFAs data center construction is a vital component of its infrastructure.To meet growing passenger demands and stringent aviation safety standards,AIFA has implemented Huaweis smart modular data center solution,FusionModule2000.This solution enabled the construction of a secure and reliable

189、data center in just three months,30%faster than expected.Additionally,the data centers battery system footprint is 60%smaller,cutting OPEX by 30%and optimizing PUE by 25%.The FusionModule2000 is a one-stop solution for small-and medium-sized data centers.The solution adopts a modular design and inte

190、grates the cooling system,racks,aisles,cabling system,and monitoring system into one module.The modular architecture simplifies installation,accelerates deployment,and reduces the installation footprint.Huawei helps Mexico build a digital airportAIFAs data center utilizes Huaweis ultra-high-density

191、modular UPSs,featuring redundancy designs for key components.This ensures that a single point of failure in any module does not impact the overall operation,guaranteeing high safety,reliability,and service continuity.Huaweis smart modular data center solution is equipped with the NetEco intelligent

192、management system.The system monitors critical data center parameters such as temperature,humidity,water leakage,and the operational status of UPSs,batteries,and air conditioners in real time.It offers 3D visualization of the data centers status,along with device fault alarms and fault impact analys

193、is,enabling comprehensive real-time monitoring and significantly simplifying manual O&M.Moving forward,in collaboration with AIFA,we aim to explore new possibilities for smart airports and jointly advance their development.Our goal is to set a new benchmark for the global aviation industry,driving p

194、rogress in the digital era.We also aspire to see more airports worldwide embrace digital transformation,accelerating innovation and development in the aviation sector and pioneering a new path for digital aviation.Huawei Digital Power 2023 Sustainability ReportZero-Carbon Enablement29Huawei DriveONE

195、 leverages its technical expertise in the ICT field to create optimal e-mobility solutions featuring top-tier components,efficient and competitive powertrains,intelligent converged domain control,and cross-domain collaboration.In 2023,Huawei DriveONE released an ultra-high-efficiency high-voltage Si

196、C powertrain.This powertrain incorporates technologies such as flat wire motors,intelligent oil cooling,and advanced SiC power modules,achieving up to 92%efficiency according to the China light-duty vehicle test cycle(CLTC),setting an industry benchmark.Additionally,an asynchronous 5-in-1 powertrain

197、 was launched in the same year,offering an optimal solution for premium extended-range four-wheel drive vehicles.Huawei DriveONE also developed a 10-in-1 e-mobility solution that integrates domain control,chips,power,and functions,optimizing vehicle cost-effectiveness and facilitating efficient plat

198、form-based development.To date,Huawei DriveONE has deepened its collaboration with multiple automobile enterprises to accelerate vehicle electrification and reduce carbon emissions in the transportation sector.By the end of 2023,Huawei DriveONE products and solutions were installed in over 780,000 E

199、Vs,contributing to a reduction of more than 2.7 million tons of CO2 emissions.Huawei DriveONE:Building an Optimal E-mobility Solution to Accelerate Vehicle ElectrificationHuawei launches DriveONE next-generation hyper-converged power platform780,000 EVsHuawei DriveONE products and solutions were ins

200、talled in over 780,000 EVs2.7 million tonscontributing to a reduction of more than 2.7 million tons of CO2 emissionsHuawei Digital Power 2023 Sustainability Report Empowering with Digitalization30Empowering with DigitalizationDigital technologies like cloud computing and AI are ushering in a new era

201、 of rapid smart development.Recognizing the potential for renewable energy,especially solar power,to become the leading source in the global energy market,Huawei Digital Power remains committed to our core principle of Bits Manage Watts.By seamlessly integrating digital technology with energy soluti

202、ons,we aim to create digital twins for both the digital and energy sectors.This approach enables us to provide efficient,smart,and safe energy products and solutions for various industries.In 2023,we issued the top 10 trends and white papers for each business domain to guide industries through this

203、transition.UN SDGs supported by Huawei Digital Power:Huawei Digital Power 2023 Sustainability ReportEmpowering with Digitalization31Promoting Increased EfficiencyDigital technology plays a key role in generating,transmitting,distributing,and using energy.We use digital technologies such as big data,

204、cloud,and AI to enable each phase of the energy process,digitalize energy and resources,and make energy production and use more efficient.In November 2023,Huawei celebrated the first anniversary of the launch of the worlds first liquid-cooled ultra-fast charging station in the Waxi(Eastward)Service

205、Area of the Shantou-Zhanjiang Expressway.The station has been running smoothly with no faults,and its O&M costs have dropped by 90%compared to last year.In 2023,it delivered 1.16 million kWh of charge to over 40,000 vehicles,more than doubling the turnover rate and achieving a 34%increase in capacit

206、y per charging connector compared to traditional equipment.This solution not only enhances the stations service capabilities but also supports the high-quality,sustainable development of charging infrastructure.More Efficient ChargingElectrified transportation is a key path toward global carbon neut

207、rality.Today,the automotive industry is quickly evolving from using traditional fuels to EVs.It is crucial to build high-quality fast and ultra-fast charging infrastructure and improve user charging experience to accelerate EV market penetration.With a deep understanding of the industrys challenges,

208、Huawei Digital Power is dedicated to enhancing core technologies that boost the efficiency of charging facilities,improve customer experience,and accelerate the electrification of transportation.1.16 million kWh In 2023,this charging station delivered 1.16 million kWh of charge40,000 vehiclesIn 2023

209、,it provided charging services to over 40,000 vehicles34%The capacity per charging connector is increased by 34%compared to traditional equipmentHuawei Digital Power offers a fully liquid-cooled ultra-fast charging solution designed to create a new EV energy infrastructure that delivers an exception

210、al experience,high quality,and optimal benefits.This solution helps develop a next-generation smart charging network,making high-quality charging accessible anywhere and promoting green travel.In September 2023,Huawei Digital Power worked with partners to successfully deploy fully liquid-cooled ultr

211、a-fast charging stations at a high altitude along the G318 Highway in China.The innovative liquid cooling technology solves cooling problems in thin-air environments,ensures high-power ultra-fast charging in high-altitude areas,improves the reliability of long-term equipment,and enables ultra-fast c

212、harging when traveling on snowy plateaus.Huaweis Fully Liquid-Cooled Ultra-fast Charging Solution,Jointly Charging the Road AheadHuaweis fully liquid-cooled ultra-fast charging solutionHuawei Digital Power 2023 Sustainability Report Empowering with Digitalization321.01 billion kWh Running at full lo

213、ad,the data center can save 1.01 billion kWh of electricity590,000 tonsThis data center reduces carbon emissions by more than 590,000 tons each yearHuawei Cloud Guian Data Center with Green,Low-Carbon,and Intelligent O&MHigher Energy EfficiencyData centers are at the heart of the digital economy.Whe

214、n designing large data centers,Huawei uses the air handling unit(AHU)cooling technology to maximize the use of natural cooling sources.It also adopts the AI-based iCooling solution to optimize energy efficiency,significantly reducing energy consumption and greenhouse gas emissions in our data center

215、s.Huawei is building the worlds largest cloud data center that can accommodate one million servers in Guian.It incorporates green and intelligent technologies into the overall design,reducing the PUE to an industry-leading 1.12.The data center adopts the following measures to achieve these results:D

216、irect ventilation is used for natural cooling.Outdoor cold air is filtered and then sent to the equipment room.After heat exchange,the air is discharged from the rooftop through the hot aisle.The data centers facility and office areas use a medium-temperature chilled water system.Water cooling at th

217、e waterfall and lake is used to implement partial natural cooling.Additionally,waste heat is reused to heat the swimming pool and office area in the winter using heat recovery technology,reducing carbon emissions.Liquid cooling technology is introduced to improve the power density and cooling effici

218、ency,significantly reducing the PUE.AI technologies are used to schedule services,implement peak shaving,balance loads,and improve resource utilization.In terms of power supply,power loss is reduced by using power semiconductors instead of copper components.Running at full load,the data center can s

219、ave 1.01 billion kWh of electricity and reduce carbon emissions by more than 590,000 tons each year.Huawei Cloud Guian data centerHuawei Digital Power 2023 Sustainability ReportEmpowering with Digitalization33Supporting Intelligent InnovationThe integration of ICT energy infrastructure with digital

220、technology not only eliminates the need for extensive manual calculations but also enhances the energy infrastructures ability to predict and prevent issues using vast amounts of data.Huawei Digital Power has embraced big data and AI technologies to develop innovative digital solutions,driving digit

221、al construction and enabling automated and intelligent operations across all business scenarios.Innovation in Green EnergyWith the push for sustainable development and energy transformation,the construction of renewable energy is rapidly advancing.Huawei FusionSolar enhances the integration of solar

222、 power with next-generation information technologies,speeding up intelligent O&M,applications,and scheduling.Through technological convergence and strategic partnerships,we are driving the digital and intelligent transformation of the energy industry.Huawei Digital Power and Yalong Hydro Establish a

223、 Joint Innovation CenterOn September 12,2023,Huawei Digital Power and Yalong Hydro established a joint innovation center to promote research and development in complex key technologies.This includes intelligent construction and operations of the worlds largest hydro+wind+PV demonstration project,red

224、ucing project lifecycle costs and maximizing the comprehensive benefits of hydro,wind,and PV resources.Our goal is to design best practices that can be used for reference,replicated,and promoted globally.The joint innovation center researches key technologies in PV plant construction and O&M and bui

225、lds digital capabilities that integrate business management and energy production,enabling intelligent PV plant operations.The center has developed a digital platform that uses digital twins and intelligent diagnostics to create a comprehensive sensing and holographic replication of solar plants.Thi

226、s enables multi-dimensional management of the entire facility,including work areas,arrays,devices,and their running status.These technologies help establish a large yet easily manageable,safe,and industry-leading smart power plant.This demonstration project can generate about 300 billion kWh of gree

227、n electricity each year,saving more than 90 million tons of coal,which is equivalent to reducing 250 million tons of carbon dioxide.Signing ceremony for the cooperation agreement of the Yalong Hydro joint innovation center300 million kWh This demonstration project can generate about 300 billion kWh

228、of green electricity each year90 million tonsIt saves more than 90 million tons of coal each year250 million tonsIt reduces 250 million tons of carbon dioxide each yearHuawei Digital Power 2023 Sustainability Report Empowering with Digitalization34Huawei Data Center Facility Helps Guangzhou Unicom R

229、econstruct Energy-Saving Internet Data Centers(IDCs)1.3 Weve reduced the PUE to under 1.313.245 million kWhIts estimated that this will save 13.245 million kWh of electricity annually7,695 tons7,695 tons of carbon emissions are reduced each yearSmart Energy ConservationIn the era of intelligent comp

230、uting,computing power is the key to productivity.Data centers serve as the core infrastructure that transforms electricity into computing power,maximizing the output of every watt.Huawei Digital Power effectively addresses users challenges by employing a high-temperature chilled water fan wall solut

231、ion and an intelligent energy efficiency optimization system to achieve smart energy conservation.China Unicoms Internet application and innovation base is located at the China-Singapore Guangzhou Knowledge City(CSGKC)in Guangzhou,China.The project was initiated in 2015.The designed PUE of the first

232、 phase of the project is 1.44.As demand for computing power surges,the high energy consumption of data centers has become a significant issue.To address the growing need for energy efficiency,China Unicom is proactively aligning with Chinas dual-carbon goals by retrofitting existing data centers to

233、enhance energy savings and improve overall efficiency.However,Guangzhou is in a subtropical area with high temperatures and precipitation.The highest wet bulb temperature in the past 20 years reached 29.5C.As such,it is challenging to reduce the PUE.The project uses Huaweis high-temperature chilled

234、water fan wall solution,which supports a maximum inlet water temperature of about 20C,reducing the overall energy consumption by more than 20%.The UPS5000-H features a unique S-ECO mode that ensures a conversion efficiency of 99.1%.With the Huawei iCoolingAI energy efficiency optimization solution,o

235、ur AI platform conducts real-time analysis of factors like IT energy consumption and ambient temperature to adjust the cooling capacity needed by IT equipment.This minimizes cooling waste and allows data centers to save power intelligently.As a result,weve reduced the PUE to under 1.3.Its estimated

236、that this will save 13.245 million kWh of electricity annually,cutting down carbon emissions by 7,695 tons each year.Huaweis Data Center Facility helps Guangzhou Unicom reconstruct energy-saving IDCsHuawei Digital Power 2023 Sustainability ReportEmpowering with Digitalization35Huawei Smart PV Contro

237、ller Provides Three-level Safety Protection,Empowering the Zero-Carbon PV+ESS+Heating Demonstration Project in Ngari Prefecture,ChinaEnsuring Safety and ReliabilityAs digitalization and intelligence progress,the advanced self-learning and analytical capabilities of technologies like big data,cloud c

238、omputing,and AI are driving the intelligent evolution of energy systems and significantly enhancing their safety performance.Huawei Digital Power integrates digital technologies with energy products to boost equipment safety and reliability,implementing proactive risk intervention.This ensures that

239、equipment operates stably,efficiently,and reliably,even in the most challenging environments.Ngari Prefecture is located about 4,500 meters above sea level,where the lowest temperature drops to 28C.The region also sees prolonged sandstorms,creating extremely harsh natural environments.The power grid

240、 in the Ngari Prefecture is underdeveloped,facing challenges such as long transmission distances and limited supply capacity.Consequently,it is difficult for local power plants to connect to the grid,resulting in poor power quality.The CGN 170 MW zero-carbon PV+ESS+Heating demonstration project in N

241、gari Prefectures snowy plateau is an important local power supply project that requires safe devices and stable operations.Considering these challenges,CGN chose Huawei FusionSolar SUN2000-300KTL-H0 high-power Smart PV Controller.As the industrys first inverter featuring Smart String-level Disconnec

242、tion(SSLD),Smart Connector-level Detection(SCLD),and MPPT-level DC Insulation Diagnosis,the SUN2000-300KTL-H0 can run stably and efficiently in harsh environments to ensure comprehensive plant safety.Additionally,it is equipped with the industrys first intelligent fan dust removal function,significa

243、ntly improving O&M efficiency,ensuring safe and stable operations,and implementing high-quality plant O&M.Since it was connected to the grid at the end of 2022,the project has been providing a continuous and stable power supply for the Ngari Prefecture,improving the quality of life for local people.

244、Zero-carbon PV+ESS+Heating demonstration project in the Ngari Prefecture developed by CGN and HuaweiHuawei Digital Power 2023 Sustainability Report Empowering with Digitalization36Huawei SmartLi UPS Safeguards Precision ManufacturingA stable,high-quality,and efficient power supply is key to the safe

245、 production of high-precision devices.Based on more than 1,400 rigorous tests and extensive successful practices,Huawei has built a SmartLi UPS power supply and distribution solution that features high reliability,maintainability,efficiency,and density.It provides a high-quality and reliable power s

246、upply for key devices in precision manufacturing,ensuring micrometer-level precise processes.HKC is one of the four largest companies in China that manufacture the large-sized liquid crystal display(LCD).Its subsidiary in Mianyang is equipped with the G8.6 thin-film-transistor LCD production line,wh

247、ich uses Huaweis modular UPS5000 to provide a safe and efficient power supply.Huawei UPS supports a wide voltage range from 138 V to 485 V,reducing the risk of power failures caused by transient mains voltage dips.The full redundancy design ensures no single point of failure.The AI-based predictive

248、maintenance further improves the UPS availability.The UPS achieves high efficiency at low loads,saving CNY7.5 million in electricity fees per year.Additionally,the modular design supports hot-swap maintenance in just five minutes.Looking ahead to a future full of opportunities,Huawei will continue i

249、nnovating to deliver green and reliable power supply and distribution solutions.Our goal is to ensure the stable operations of mission-critical equipment in industries such as precision manufacturing,rail transportation,healthcare,and mining,while helping these industries go digital,intelligent,and

250、low-carbon.Huaweis UPS5000 empowers precision manufacturingHuawei Digital Power 2023 Sustainability ReportEmpowering with Digitalization37Huawei FusionSolar Protects Clean Power Generation in GolmudHuawei deployed its first string inverter and Smart PV solution in Golmud,Qinghai,China.Golmud has wit

251、nessed rapid development of the PV industry and the high-quality development of Huawei Digital Power over the past decade.The total installed capacity of the Golmud PV plant is 690 MW.The plant was constructed in six phases,and the 200 MW Phase 3 system has been running reliably since 2014.Inverters

252、 are core PV power generation devices that directly impact the plants long-term reliability and profitability.As the first utility-scale plant in China that uses string inverters,the Golmud PV plant has maintained excellent performance for over a decade.Huawei FusionSolar protects clean power genera

253、tion in GolmudThe plant is very reliable thanks to the multi-MPPT function and highly precise MPPT management,which eliminate the interference that shading and voltage mismatch can cause to PV strings,significantly improving the energy yield.At the same time,system relies heavily on intelligent tech

254、nologies that effectively reduce the LCOE throughout the plants lifecycle.In terms of heat dissipation,carefully selected materials,thermal simulation,and a fan-free design ensure optimal cooling performance while the device runs stably.The inverters are protected to IP65 with the string design for

255、the first time,which means that the inverters are defended against harsh natural environments such as sand,dust,and rain.This significantly mitigates fault risks,extending the inverter service life and improving its stability.In O&M,the Smart I-V Curve Diagnosis fully scans 100 MW PV plant in just 1

256、0 minutes and automatically generates detailed reports.Digital technologies help accurately locate faults,significantly improving O&M efficiency and making system maintenance faster and more accurate.ReliabilityCoolingProtectionO&MHuawei Digital Power 2023 Sustainability Report Empowering with Digit

257、alization38Huawei Powers the Largest Energy Storage Plant in Henan,ChinaPromoting Access to Clean EnergyIn the future,clean and renewable energy,particularly from wind and solar power,will be central to the energy transition and essential for expanding electricity access due to its sustainable natur

258、e.In this context,Huawei Digital Power,as a global leader in digital power products and solutions,is dedicated to enhancing the availability of clean and affordable energy in off-grid areas while exploring a clean energy system that harmonizes technology with nature.Promoting Clean EnergyAs a renewa

259、ble energy source,solar power is crucial for improving poor power quality in areas with weak grids.We are committed to leveraging our products,including Smart PV and ESS,to enhance grid flexibility and extend the benefits of clean energy to more regions.In October,2023,the 100 MW/200 MWh energy stor

260、age plant developed by CR Power went online.This project is a part of the 300 MW wind+ESS demonstration project in Neihuang County.It is also the largest energy storage plant project in Henan Province,China.Neihuang County has abundant wind resources due to its flat terrains located within the North

261、 Henan Plain.As Neihuang County continues to expand its wind power installations,ESS becomes essential for a stable and reliable power supply.The project combines wind power with ESS,effectively addressing the intermittent nature of wind generation and enhancing the operational flexibility of the po

262、wer grid.This initiative sets a benchmark for developing grid-friendly renewable energy projects in flat terrains.This project uses Huaweis cutting-edge Smart String Grid-Forming ESS,covering an area of about 15,333 m2.It ensures stable operations at rated power in weak grids and offers excellent en

263、vironment adaptability and grid-friendly performance.By working with the plant-level energy management system and wind power station,the ESS implements functions such as quick response to grid scheduling,wind power fluctuation suppression,and grid peak shaving.These features ensure higher discharge

264、capacity,better investment,simplified O&M,and safety and reliability throughout the lifecycle.The project will further enhance the use of wind power and set a benchmark for peak shaving and flexibility improvements in the local grid.Huawei helps the largest energy storage plant in Neihuang County ge

265、nerate powerHuawei Digital Power 2023 Sustainability ReportEmpowering with Digitalization39Huawei FusionSolar Helps Businesses Address Load Shedding in Johannesburg,South AfricaSouth Africa is facing severe power shortages,leading to load shedding that poses significant challenges for businesses in

266、a commercial building in Johannesburg.Daily power outages can last up to 4.5 hours,disrupting business operations and affecting the daily lives of local residents.As a result,businesses have seen a nearly 30%drop in net revenues.Business owners are looking for more stable and reliable clean energy s

267、olutions,turning to solutions like Huawei FusionSolar LUNA2000-200KWH ESS.Mains power supply charges the ESS while its available.Then,during a power outage,the ESS can quickly switch to the discharge mode.This ensures normal operations for local businesses,such as restaurants that rely on round-the-

268、clock refrigeration.This pioneering Smart String ESS is equipped with built-in energy optimizers,which ensure that battery packs are fully charged and discharged independently.The four-level active safety design provides end-to-end protection.Huaweis Smart String ESS helps build sustainable business

269、 operations for various industries,enabling green PV as a main energy source for every home and business.Huaweis ESS helps a commercial building in South Africa generate clean powerHuawei Digital Power 2023 Sustainability Report Empowering with Digitalization40Kubuqi Desert PV ProjectEnabling Ecolog

270、ical RemediationHuman activities have a significant impact on the natural environment,exacerbating fluctuations in the ecological system.As public awareness of ecological issues grows,environmental protection and remediation have become increasingly important.Huawei Digital Power is actively explori

271、ng solutions that promote the harmony between technology and nature,integrating the construction of solar power plants with ecological research to achieve a win-win situation for clean energy supply and ecological remediation.On December 29,2023,the 1 million kW PV project the first of its kind in C

272、hina developed by the Three Gorges Group in the Kubuqi Desert was connected to the grid.The whole project uses Huawei FusionSolar Smart PV Solution.Huaweis smart string inverter has a system availability of over 99.99%and an IP rating of IP66.It adopts a fully sealed design and has no vulnerable com

273、ponents,withstanding high temperatures,high humidity,and other harsh environments.According to TVs verification,the failure rate of Huaweis inverter is less than 0.5%,which ensures long-term stable and reliable operations of the PV plant.The Kubuqi Desert has rich land and solar resources,making it

274、an ideal location for combining solar power and sand control for desert restoration.On the northern edge of the desert,and south of the Yellow River,a PV Great Wall has been built,showcasing a striking landscape of blue solar panels alongside lush green forests.This renewable energy project aids in

275、desert restoration by planting vegetation and crops beneath and between the rows of solar panels,creating windbreaks,and promoting sand fixation and ecological recovery,all while generating electricity.This three-tiered approach includes bordering forests,windbreak forests,and vegetation within the

276、solar plant,setting a new benchmark for integrated solar energy and desert restoration initiatives.Huawei helps Three Gorges Group build a utility-scale renewable power plant in the Kubuqi DesertHuawei Digital Power 2023 Sustainability ReportResponsible Operations41Responsible OperationsWith the inc

277、reasing integration of the physical and digital realms,technologies such as cloud computing,AI,and Big Data present both opportunities and challenges for the transformation of Huawei Digital Power.As a responsible multinational enterprise,Huawei Digital Power is committed to providing safe and trust

278、worthy products and solutions.We strive to create more value for our customers and establish better platforms for our partners.We strictly adhere to business ethics,and continuously improving our compliance and service levels by aligning with industry best practices and integrating honest operations

279、 and sustainable development into our management process,including supplier management.Overall,we aim to contribute to social progress and sustainable economic growth.UN SDGs supported by Huawei Digital Power:Huawei Digital Power 2023 Sustainability Report Responsible Operations42Providing Excellent

280、 ServicesWith the rapid development of the digital economy,enterprises are increasingly concerned about stable,high-quality products,cyber security,and privacy protection.Huawei Digital Power continuously enhances the quality of its products,solutions,and services.It also builds a comprehensive defe

281、nse system to safeguard cyber security,protect user privacy,provide customers with a secure and trustworthy service experience,and help them strengthen their network resilience.Quality ManagementHuawei Digital Power places a high priority on quality management,following the principle of Winning with

282、 Quality and striving to make quality the core of our competitiveness.We have developed and implemented the quality policy,continuously enhanced its quality management system,and has rigorously applied all relevant standards.To support these efforts,we have established a quality competence team.This

283、 team is tasked with promoting the implementation of Huawei Digital Powers quality competence improvement activities and upholding the Safety First,Quality Upmost,Winning with Quality motto.Huawei Digital Power offers tailored training programs to different stakeholders.For instance,service partners

284、 and internal employees receive training on the ISO 9000 system,cybersecurity,privacy protection,and core quality management philosophies to boost quality awareness.Additionally,internal employees are trained in Failure Mode and Effects Analysis(FMEA),Theory of Inventive Problem Solving(TRIZ),Six Si

285、gma,and Quality Control Circle(QCC).These programs aim to enhance employees quality and business skills,ultimately improving customer service and satisfaction.Huawei Digital Powers Management System CertificationsGB/T 19001-2016/ISO 9001:2015/TL9000-HSV R6.3/R5.7 Quality Management SystemsGB/T 45001

286、-2020/ISO 45001:2018 Occupational Health and Safety Management SystemsISO 26262:2018 Functional Safety Management Process SystemISO 22301:2019 Business Continuity Management SystemGB/T 24001-2016/ISO 14001:2015 Environmental Management SystemsIECQ QC 080000:2017 Hazardous Substance Process Managemen

287、t SystemANSI/ESD S20.20-2021 IEC 61340-5-1:2016 Electrostatic Protection of Electronic Parts and EquipmentGB/T 23331-2020/ISO 50001:2018;RB/T 107-2013Energy Management SystemsISO 28000:2007Supply Chain Security Management SystemIATF 16949:2016 Quality Management System for the Automotive IndustryHua

288、wei Digital Power 2023 Sustainability ReportResponsible Operations43Product SafetyAt the inception phase of product design,Huawei Digital Power prioritizes product quality and safety.The design scheme incorporates the Five Nos and Three-friendly principles:No Injury,No Explosion,No Fire,No Spreading

289、,No Breakdown,Grid-friendly,Environment-friendly,and Load-friendly.Using FMEA,we enhance the identification and mitigation of potential quality and safety risks from the outset.This approach ensures strict control over the quality of incoming materials,maintaining high standards from the very beginn

290、ing.Before shipment,we rigorously test each product to ensure quality.For instance,every inverter undergoes a series of tests,including drop,dust-proof,wind-blowing and raining,icing,noise,EMC,and lightning tests,in the testing In February 2023,Huawei Digital Power was awarded the worlds first SSLD

291、compliance certificate(CB)and the worlds first SSLD certificate in compliance with circuit breaker standards by Intertek and DEKRA,respectively.The two organizations certified that Huaweis SSLD technology complies with IEC 60947-2 and can accurately identify common DC system faults to implement acti

292、ve and precise string-level protection on the DC side,improving the active safety capability of power plants and leading the development of smart and digital PV plants.laboratories.Each inverter must meet the IP66 protection level before being shipped.All of Huawei Digital Powers products comply wit

293、h the product standards mandated by the laws and regulations of target countries.Each product is accompanied by a Regulatory Compliance Statement,Safety Manual,Installation Guide,nameplate,certification mark,and Emergency Response Guide,ensuring operational safety.Huawei Digital Power continuously a

294、ssesses and analyzes potential product safety risks,driving innovation and exploration to further enhance product safety performance.IEC 60947-2 is an international standard for low-voltage circuit breakers.Under this standard,Huawei products reduce component damage caused by DC faults such as short

295、 circuits,backfeed,and reverse connection through intelligent sensing,judgment,and rapid shutdown.The CB certificate indicates that the circuit breakers of Huaweis products comply with the basic requirements of the IEC standard.It also establishes a benchmark for SSLD technology in the industry for

296、future PV plant device selection.Huawei Receives the Worlds First Technical Certification for Smart String-Level Disconnection(SSLD)Huawei Digital Power 2023 Sustainability Report Responsible Operations44Cyber Security and Privacy ProtectionBy upholding the cyber security value Right-minded,Trustwor

297、thy,Capable,Responsible,Open,and Transparent,observing local laws and regulations,and international standards,and referring to supervisory agency and customers requirements and ICT industrial standards,Huawei Digital Power continuously builds up an effective,sustainable,and trustworthy cyber securit

298、y and privacy protection management system.This system is established and implemented end-to-end,covering policies,process,tools,technologies,and specifications.Huawei Digital Power emphasizes third-party cyber security and data protection.It has developed a supply chain security management system a

299、nd established an emergency response mechanism to address and mitigate suppliers vulnerabilities,further ensuring data security.During the reporting period,Huawei Digital Power did not receive substantiated complaints regarding customer privacy infringement or data loss.Set up a chief cyber security

300、 and privacy protection officer organization to report to Huawei Digital Powers executive management team(EMT)at regular intervals.The chief cyber security and privacy protection officer shall lead us in formulating cyber security and privacy protection strategies,unifying the plan and management,an

301、d supervising the cyber security organization architecture and business of relevant departments in charge of R&D and the supply chain,in order to ensure the cyber security implementation quality in all departments.Management architectureHuawei Digital Power has seamlessly integrated cybersecurity an

302、d privacy protection into its business processes,including product development and O&M.By incorporating the Integrated Product Development(IPD)process,we ensure all products adhere to cybersecurity and privacy protection baselines,and comply with the design specifications of various countries and in

303、dustry standards.Utilizing the Enterprise Security Competence Framework(IPDRR),we have established a resilient network capable of full identification,protection,detection,response,and recovery against threats across the cloud,transmission lines,and local environments.During the reporting period,Huaw

304、ei Digital Powers products,such as inverters,energy storage systems,SmartLoggers,transformer stations,and data center air conditioners,received IEC 62443-4-2 certification for industrial control systems.Additionally,our residential inverters were awarded the ETSI EN 303645 certification for IoT secu

305、rity.Business processFor all employees,we routinely organize cyber security and privacy protection awareness training,education,and exams,and provide special training for managers and high-risk groups,making employees fully aware of the importance of cyber security and privacy protection.Personnel t

306、rainingCyber Security and Privacy Protection Management System Certificates Obtained by Huawei Digital PowerISO/IEC 29151:2017 Personal Information Protection Management SystemIEC-62443-4-1:2018 Security for Industrial Automation and Control systems-Secure Product Development Lifecycle RequirementsI

307、SO/IEC 27701:2019 Privacy Information Management SystemISO/IEC 27001:2022/GB/T 22080-2016/ISO/IEC 27001:2013 Information Security Management SystemsGB/T 29490-2013 Intellectual Property Management SystemISO/IEC 27018:2019 Protection Management System for Personal Information in Public CloudsISO/IEC

308、20000-1:2018 Information Technology-Service Security Management SystemBS 10012:2017 Personal Information Management SystemCSA STAR CERTIFICATION 2021 Cloud Security Management SystemHuawei Digital Power 2023 Sustainability ReportResponsible Operations45Customer Service QualityFocusing on customer de

309、mands,Huawei Digital Power is committed to ensuring high quality and efficiency in its products,solutions,and services,continuously enhancing service levels.We strive to standardize service processes and respond swiftly to customer needs.To improve customer satisfaction,we analyze the root causes of

310、 issues and implement targeted improvement measures,aiming to enhance services and prevent recurrence of issues.Service and Technical SupportHuawei Digital Power is dedicated to enhancing user experience and continuously improving the standardization of service processes.For technical teams and part

311、ners,we establish system-based,standardized,and professional service and support requirements.By enhancing our training system,we provide targeted training for personnel involved in R&D,IT,sales,and service,covering areas such as product service and quality,and language skills.Serving over 3 billion

312、 people in more than 170 countries and regions,Huawei Digital Power responds swiftly to diverse customer demands.We have established focused service organizations and platforms,and deploy technicians to address after-sales issues promptly and efficiently.Our technicians are required to respond quick

313、ly to various products and customer groups,ensuring timely fulfillment of customer needs.Huawei Digital Power 2023 Sustainability Report Responsible Operations46Customer SatisfactionCustomer Complaint HandlingHuawei Digital Power actively listens to customer feedback and ensures the timely,effective

314、 resolution of complaints through a closed-loop process.We have established comprehensive business processes to address technical and supply demands,issue-to-resolution,non-technical issues,major complaints,and customer and partner feedback.Dedicated teams are in place to record,review,analyze,and r

315、esolves issues,followed by return visits to ensure satisfaction.We have created efficient communication channels to gather customer feedback and suggestions through various platforms,including our official website,400 Service Hotline,email,direct sales team,and partnership system.This continuous fee

316、dback loop helps us refine our management model to better serve different customer groups and dealers.Our ongoing optimization of the complaint handling process ensures timely and efficient responses to customer concerns.Huawei Digital Power is committed to its core value of being Customer-centric.T

317、o uphold this,we have established a customer satisfaction management and complaint handling mechanism in line with the Regulations on Digital Power Customer and Partner Satisfaction Management.Besides that,we have formed a business satisfaction representative team(BSRT)to oversee daily customer and

318、partner satisfaction.To better understand customers demands for services and product quality,Huawei Digital Power regularly engages a third-party agency to conduct customer satisfaction surveys.These surveys are carried out through various methods,including online questionnaires,telephone interviews

319、,and face-to-face meetings.This approach helps us gather comprehensive feedback on product quality and performance,partnerships,after-sales service support,and overall service satisfaction,providing valuable insights for improving our products and services.In 2023,we conducted satisfaction surveys w

320、ith over 2,200 customers and partners across eight countries and regions,including China,Europe,and Latin America,achieving a feedback rate of 90%.We have set up 400 Return Visit Hotline and established a customer return visit mechanism for problem tracing and timely closed-loop treatment.In 2023,we

321、 handled approximately 600,000 inquiries,complaints,and issues brought forth by customers and partners through closed-loop treatment.In 2023,Huawei Digital Power focused on high-value customers to launch the Warm Sunshine special campaign,and convened a total of 120 special meetings,routine meetings

322、,and workshops for exchanging ideas with customers.In the future,we will continue to hold opinion-soliciting meetings with high-value industry customers.By aligning these meetings with business schedules,we aim to better understand customer needs and improve overall satisfaction.In 2023,we organized

323、 satisfaction survey among more than 2,200 customers and partners from eight regions such as China,Europe,and Latin Americafeedback rate2,200customers and partners90%Huawei Digital Power 2023 Sustainability ReportResponsible Operations47In 2023,Huawei Digital Power reported no violations of supplier

324、 CSR red linesno fatal accidents involving subcontractor EHS00Implementing Responsible ProcurementProcurement CSR Management SystemHuawei Digital Power supports the UNs Guiding Principles on Business and Human Rights and is committed to the societal and environmental impact of our global supply chai

325、ns.We collaborate with customers and suppliers to promote sustainable development.By integrating corporate social responsibility(CSR)into all value chain activities and continuously seeking innovative practices,we enhance our competitiveness and cost leadership.We adhere to the Groups supply chain m

326、anagement standards and incorporate CSR into our procurement process,from material and supplier qualification,selection,and appraisal to performance management and procurement fulfillment.Huawei Digital Power has developed a comprehensive procurement CSR management system,grounded in the OECDs Due D

327、iligence Guidance for Responsible Business Conduct and the IPC-1401 Corporate Social Responsibility Management System Standard.We have integrated CSR requirements into our procurement strategy and business processes.We mandate that all our suppliers comply with applicable laws and regulations,and we

328、 encourage them to promote diversity and enhance their CSR management by adopting globally recognized industry standards.Our Supplier CSR Agreement,based on the Responsible Business Alliance(RBA)Code of Conduct and the Joint Audit Cooperation(JAC)Supply Chain Sustainability Guidelines,encompasses la

329、bor standards,health and safety,environmental protection,business ethics,and management systems.Huawei Digital Power insists that all suppliers adhere to this agreement and pass on these requirements to their own suppliers.We strictly prohibit the use of child labor or forced labor,maintaining zero

330、tolerance for any violations of CSR red lines.To support our sustainable procurement goals,we regularly provide CSR training to all procurement staff.This training includes details on supplier CSR agreements,red lines,processes,and audit practices related to CSR in procurement.CSR requirements are a

331、lso embedded in the performance indicators for all teams within our procurement department.In 2023,Huawei Digital Power reported no violations of supplier CSR red lines and no fatal accidents involving subcontractor EHS.Huawei Digital Power 2023 Sustainability Report Responsible Operations481.Use of

332、 child labor.2.Use of prison labor(including using prisons as suppliers or subcontractors)or forced labor(including restricting personal freedom or detaining personal identity documents).3.Violence,physical punishment,sexual harassment,illegal body searches,cross-gender body searches,and other simil

333、ar behaviors.4.Salary payments below the local minimum wage.5.Negligence that leads to major fires or explosions.6.Working conditions that seriously endanger personal health and safety or lead to fatal incidents at the working site.7.Illegal emissions of any hazardous or toxic wastes,such as wastewater,gas,or residue.8.Negligence that leads to media crises or serious mass disturbances,such as unna