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1、UIPATH.COM|AI AND AUTOMATION TRENDS 20252 2Welcome to UiPath Automation and AI Trends 2025INTRODUCTIONWelcome to our report on the forces shaping AI and automation through 2025 and beyond.Our goal is to provide you with the information and“future-sight”you need to understand the environment and take
2、 advantage of opportunities arising in it.?technology and go-to-market partners.Weve also incorporated perspectives?support teams.Its always a challenge to distill whats happening out there into a short list of trends.But this year has proved even harder than usual.Thats because there?of our trends.
3、Thats not to say that generative AI has fallen by the wayside.Its true that many?software and new LLM-powered approaches to taming and gaining advantage from their internal data.?enterprises and technology providers will need to stay on top of a slew of new legislation regulating everything from man
4、aging a virtual workforce to copyright ownership to the use of data in model training and beyond.?UIPATH.COM|AI AND AUTOMATION TRENDS 20253Regulation escalation:the world acts to rein in AIs power.Lawmakers and the courts press on in their?7From RAGs to riches:new tools tame the data deluge.?6Built-
5、in AI lifts enterprises from the trough of disillusionment.?themselvesbut tech companies make up the gap.5Job sharing with the machine:the great work reallocation begins.Who can best do the taskpeople or machines?Enterprises rethink jobs from the ground up.4Agents get to work on long-tail automation
6、 opportunities.?3Strike up the orchestration:the agentic ecosystem takes shape.?2AI moves from thought to action as the age of agentic AI dawns.?and act on their own.And that changes everything.1The 2025 UiPath AI+Automation TrendsOVERVIEW?UIPATH.COM|AI AND AUTOMATION TRENDS 20254AI moves from thoug
7、ht to action as the age of agentic AI dawns.?advanced AIthese goal-and action-oriented agents?This new cadre of virtual workers doesnt need to rely?leverage their ability to respond to plain language?learn and improve.Theyll be able to plan for and direct?The advent of agents changes everything to c
8、ome.?accuracy.To reallocate work between humans and?operating model for the agentic age.Imagine working in an organization where agents are making 15%of all?happen by 2028.1?First movers success in a wide range of use cases?both technology analysts and corporate leadership.?trend for 20252?on agenti
9、c AI have already jumped from$0 in 2023 to?over$4 billion.Thats a 68%compound annual growth?3?and investment to build out an orchestrated agentic ecosystem across the enterprise.TREND 17152%of executives say AI agents will drive higher levels of automation in?say they plan to use agents in 20244The
10、future is agentic and robotic.Will agentic automation replace robotic?more than double from 2024 to 2028 to reach$8.2 billion.5Thats because agentic AI opens up more of the organization to automation?of the new work.YOUR 25 TO-DOS:Learn more about agentic AI and agentic automation.Launch at least on
11、e process using agentic automation.Along those lines,keep an eye on early moversor become one yourself.Its time to call your agent.?UIPATH.COM|AI AND AUTOMATION TRENDS 20255?coming together in 2025and coming to an enterprise near you.Strike up the orchestration:the agentic ecosystem takes shape.?and
12、 unproductive.And the same holds true for a virtual?must be capable of enabling a multitude of agents to work effectively across fragmented technology landscapes and?complete ecosystem for enterprise agentic automation hasnt yet fully coalesced.But its starting to emerge.In?theminnovate and invest t
13、o bring enterprise-grade agentic automation platforms to market.Orchestration is one of the most important pieces of the?support multiple agents working separately or in?access to the robotic“arms and legs”they need to get?and learning systems.?automation platforms will also need to provide a place?
14、boost performance.?ways to continually monitor agent activities and assess?TREND 23x36%agentic automation market growth,2024-2025(from$300MM to$900MM)CAGR,2024-20286YOUR 25 TO-DOS:Watch for advances in agentic AI technologytheyll be coming fast.Develop your plan for establishing and scaling your age
15、ntic AI ecosystemand take steps to move it forward.“Without orchestration,there is no agentic AI.”-Daniel Dines,CEO and Co-Founder|UiPathAutomation companies get to work so agents can,too.?UIPATH.COM|AI AND AUTOMATION TRENDS 20256Agents get to work on long-tail automation opportunities.?end-to-end a
16、utomation.?footholds?And how can that information help you plan?Customer service:Agents can be a huge productivity?agents helped a large call center resolve 14%more issues each hour.7 Hyper-personalized sales and marketing:?human reps in providing one-to-one serviceor use their own conversational ab
17、ilities to provide it themselves.Business operations:Agents ability to continuously monitor and assess vast amounts of streaming dataand?Patient care:?based decisions made in a changing environment?powered muscles.Software development:AI is already deeply entrenched?8 And thats not?By autonomously?c
18、apacity and speed up innovation.?where your agents can do their best work and have the most impact.TREND 3YOUR 25 TO-DOS:In short order,create your short list of best use cases.Know who and what youll need to implement them.Implement a test case or two.“The value that agents can unlock comes from th
19、eir potential to automate a long tail of complex use casesthat have historically been?9-McKinsey&Co.,“Why Agents Are the Next Frontier of Generative AI,”2024Where are UiPath customers adopting agentic?Heres what were seeing at the leading edge:Intelligent document processing(IDP)and communications m
20、ining:Agentic automation is helping them establish end-to-end automation.?For investment?and auto-generating and processing all the papers.Agents are also monitoring for fraud and compliance.Customer support:?offer real-time recommendations and treatments.?to-customer interactions.Insurance and heal
21、thcare claims management:Agents are dramatically speeding up claims?to resolution.Manufacturing:?supply chain optimization.The power of agentic automation comes alive in 25.?UIPATH.COM|AI AND AUTOMATION TRENDS 20257Job sharing with the machine:the great work reallocation begins.A study from OpenAI e
22、stimates that AI could take on half the work of almost 20%all workers.10?11 And these studies were completed?new imperative for enterprise workforce management is?will need to zero in on the huge challenges of reinventing?reallocating tasks and processes between virtual and human workers.?challenged
23、 to usher their companies into a dimly litbut fast-approachingfuture state.Theyll be assisted by a burgeoning rank of consultants and operations designers specialized in conceiving of new AI operating?implementing cross-enterprise agentic systems.Human resources will have to retrain and upskill tens
24、 of thousands of employees in using new AI tools and?new workers with the right combination of technological?plans and redo evaluation and reward systems.?be asked to build out an AI and automation-infused workplace ecosystem that encourages collaboration?will emerge as the new center of agentic aut
25、omationskilled at building and managing agents as they go about the swift completion of their appointed rounds.?this is a global phenomenon that will touch everyone as it plays out.Many thought leaders are predicting?TREND 4We begin to rework how work gets done.?12 13?14?15?the way they work will be
26、 transformed.The takeaway for the coming year?A huge wave of change is building under us.You need to start now to imagine the futureand position your organization to ride into it successfully.YOUR 25 TO-DOS:Use process mining and task mining to identify jobs with the highest portion of AI-doable tas
27、ks.Convene HR,employees,business line owners,IT,and Operations to begin the process of:Mapping out your companys“workforce of the future”Identifying the right agentic technology and tools Upskilling and retraining workers Getting ready to reallocate“AI wont take your job.Its somebody using AI that w
28、ill.”-Richard E.Baldwin,economist and IMD Business School professor,speaking at the 2023 World Economic Forums Growth Summit?UIPATH.COM|AI AND AUTOMATION TRENDS 20258Built-in AI lifts enterprises from the trough of disillusionment.?about half of all AI prototypes make it into production.?say theyve
29、launched 30%or fewer of their planned initiatives.16?ability to capture AIs gains.17 But that doesnt mean enterprises arent getting a lot?software vendors will have embedded AI within their productsup from just 1%in 2023.18?19?completion.20?75%.21?Testers has eliminated 50%of their manual testing.22
30、But theres still more value to be hadcentered around?it seems that 30 to 40 percent of programmers?copilot.23?board with their copilots.But theres a lot more AI inside tech companies?and the AI impact should be more than enough to lift?by their enterprise technology suppliersand should?most of it.TR
31、END 5Tech providers“AI inside”lets users reap gains without pain.YOUR 25 TO-DOS:Ensure your enterprise fully leverages the AI inside your enterprise technology:Understand whats there,and what it makespossible.Train people on how to apply built-in tools likecopilots and habituate usage.?is moving fro
32、m hype to a critical enabler for most tech providers.”-Gartner,“Emerging Tech Impact Radar:?Test AutomationTest ManagementTest DesignSearch documentationGenerate low-code test automationFix validation errors in test automationUIPATH.AI|AI AND AUTOMATION TRENDS 20259Generate tests for SAP transaction
33、s?Generate coded API test automationSearch project in natural languageGenerate tests for requirementsGenerate synthetic test dataRefactor coded test automationImport manual test casesQuality-check requirementsGenerate coded test automationGenerate expressionsGenerate test insights reportsExample:Wha
34、t AI does in UiPath Test Suite?improving testers productivity while expanding test coverage.Source:UiPath?UIPATH.COM|AI AND AUTOMATION TRENDS 202510From RAGs to riches:new tools tame the data deluge.?effectively perform their jobs.The average employee wastes almost 3.5 hours per week just dealing wi
35、th information burden.And 38%of workers say they must?24?and 39%said ensuring data security and privacy was a major issue.25?recent breakthroughs in AI science to provide new and?Knowledge graphs are graphical representations of real-?connect related bits of information scattered throughout differen
36、t data repositories.And they can drive big?boosted clickthrough rates by 35%.26 A$1 billion market?27Retrieval augmented generation(RAG)improves?advantage.”28?29?30 GraphRAG brings knowledge graphs into the?by anywhere from 26%to 97%.31Internal or private LLMs are AI models securely trained?2024 on.
37、32 These four approaches are fueling a step-change?synthesize dataand its clear were on the cusp of transforming our relationship with data for the better.TREND 675%Improvement in data relevance by using a specialized LLM versus a general LLM*?New ways emerge to change the data gameand people and mo
38、dels get the win.YOUR 25 TO-DOS:As new technologies and tools change whats possible,make“transform data management with AI”a priorityproject this year.?UIPATH.COM|AI AND AUTOMATION TRENDS 202511“Harnessing AI for good and realizing its myriad?its substantial risks.”?“Executive Order on the Safe,Secu
39、re,and Trustworthy?Regulation escalation:the world acts to rein in AIs power.?its time for the industry to mature and embrace a culture?other things.?for a decadebut the stunningly fast and broad adoption?nearly 500 bills have been proposed across all 50 states?number of bills compared to 2023.?isnt
40、 messing aroundits already cracked down on data?notably against Meta for violating a 2012 order related to facial recognition technology.?uses a risk-based approach to AI applications.It outright forbids some applications such as government scoring?like those used in employment screening and healthc
41、are.The AI Act also tackles some of the thorny issues around?to disclose their training data and comply with copyright?been involved.33?for organizations around the world.Its not that business?regulation.34 But they need to know what those regulations?“regulatory uncertainty”was the largest single r
42、eason when companies were asked what was holding their?35?legal risks associated with AI development.The upshot?heightened scrutiny regarding the origin and usage rights of their training data.?to bear down to make themselves regulation-ready.?governance frameworks in place.Less than half conduct fo
43、rmal legislative monitoring.Only one-third keep a formal?36 As government?not going to be enough.TREND 7Legislators,leaders,and lawyers build out AIs legal framework.YOUR 25 TO-DOS:Keep a close eye on the courts and the legislatorsand be readyfor the requirements new legislation could impose.Impleme
44、nt robust data governance and security measures.Prioritize transparency and explainability in AI algorithms.Establish clear accountability structures for AI-related decisions.?UIPATH.COM|AI AND AUTOMATION TRENDS 202512BIBLIOGRAPHY1.?“LIVE from Gartner ITSymposium:The Rise of Agentic AI,”October 2024
45、.2.?“Gartner Top 10 Strategic TechnologyTrends for 2025,”October 2024.3.?4.?“Harnessing the Value Of Generative AI2nd Edition:Top Use Cases Across Sectors,”May2024.5.?6.?7.?“The Promise and the Reality ofGen AI Agents in the Enterprise,”May 2024.8.?“Over 25%of Googles Code Is Now Writtenby AIand CEO
46、 Sundar Pichai Says Its Just theStart,”October 2024.9.?“Why Agents Are the NextFrontier of Generative AI,”?10.?“GPTs are GPTs:An EarlyLook at the Labor Market Impact Potential of LargeLanguage Models,”August 2023.11.?“The economic potential ofgenerative AI:The next productivity frontier,”?2023.12.?“
47、A New Future of Work:TheRace to Deploy AI and Raise Skills in Europe andBeyond,”May 2024.13.?“Generative AI and the Future ofWork in America,”?14.?“EU Labour Market-Quarterly Statistics,”?15.?“The EmploymentSituation October 2024,”?16.?“Deloittes State of Generative AI in theEnterprise Quarter Three
48、 Report,”August 2024.17.?18.?Intelligence,”?19.?“What Can Copilots Earliest Users TeachUs About Generative AI at Work?”?20.?“The Effects of GenerativeAI on High Skilled Work:Evidence from Three FieldExperiments with Software Developers,”?2024.21.?22.?23.?“The Effects of GenerativeAI on High Skilled
49、Work:Evidence from Three FieldExperiments with Software Developers,”?2024.24.?“Gartner Top 10 Strategic TechnologyTrends for 2025,”October 2024.25.?“The Path to AI Maturity 2024-An ExecutiveSurvey,”March 2024.26.?“Top Graph Use Cases andEnterprise Applications(With Real World Examples),”February 202
50、3.27.?“Knowledge Graph Market:Global Industry Analysis and Forecast(2024-2030),”?28.?29.?“RAG in Enterprise Search:How Retrieval-Augmented Generation is Transforming SearchStrategies,”March 2024.30.?“Retrieval Augmented GenerationMarket Size,Share,&Trends Analysis Report 2024 2030,”October 2024.31.?
51、“From Local to Global:A Graph RAGApproach to Query-Focused Summarization,”April 2024.32.?“Large Language Model PoweredTools Market Size,Share,&Trends Analysis Report 2024 2030,”October 2024.33.?“The Legal Implications of GenerativeAI,”October 2020.34.?“Deloittes State of Generative AI in the EnterpriseQuarter One Report,”?35.?“Deloittes State of Generative AI in the EnterpriseQuarter Three Report,”August 2024.36.?“Deloittes State of Generative AI in the EnterpriseQuarter Three Report,”August 2024.?