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1、We CollaborateProcess on the fly Applications UnleashedYou ExperienceBalance by design Invisible InfostructureMy Identity,My Business 28Autonomous Agent Alliance 30Synergy2 32Your Business is a Mesh 34Economy of Things 36Honey,I Shrunk the Applications 64When Code Goes Know 66App=A Robot 68Little Gr

2、een App 70Chat is the New Super App 72Face to Interface 16Youre Something Spatial 18Internet of Twins 20I Feel for You 22No Experience 24Whole Lotta Fusion 52Micro Process Magic 54CTRL-ALT-Human 56Cant Touch This 58Autonomous Enterprise 60Technology Business 88augment ME!90Do Good,Do Less,Do Well 92

3、Be Like Water 94No Hands On Deck 96Trust Thrust 98Real Smart 100Cloud Encounters of the Third Kind 76Everything,Everywhere,All At Once Connected 78Ops,AI Did it Again 80Simply the edge 82Ok Qompute 84Thriving on dataTable of Contents32TechnoVision 2025Data Sharing is Caring(But Take Care!)Power to t

4、he PeopleAI Meshed UpNet DataThe Thing with Data4042444648ForewordEvery year,the pace of innovation seems to accelerate.The number of emerging technologies hitting the market continues to grow,and their impact is felt globally across industries.The rise of generative AI in the past two years is a pe

5、rfect example of how technology can take the world by storm.Last year,we anticipated the emergence of smaller generative AI language models and AI agents.We signaled the importance of postquantum cryptography,and evolutions in many other domains.We saw these predictions come to life and have been ab

6、le to help our clients not only understand the technologies but establish sound strategies around them and invest,when and where it made sense for their business.Through our TechnoVision program,our global network of research and innovation teams are once again at the forefront of innovation,taking

7、the pulse,scouting ideas and ultimately identifying which technology trends will be driving change this year,and in the years to come.For both business and technology leaders,it is a matter of identifying what technology trends are key,filtering out the essence from the hype,and balancing innovation

8、,and the early-adaptor advantage with enterprise scale and tangible benefits.This is where TechnoVision for CIOs and CTOs comes in.It provides not just a vision,but also an elaborate framework and a toolbox packed with playful innovation elements.It contains all you need for ideation,brainstorming,s

9、olutioning and any other innovation engagement.This foundational asset sets you up for a year of continuous technology-powered imagination and change.You dont have to read this edition from beginning to end.Instead,you can dive into it again and again,even daily.We guarantee youll always find someth

10、ing new,something exciting,something that may spark your next great idea.Pascal BrierGroup Chief Innovation Officer,Member of the Group Executive Committee,Capgemini54TechnoVision 2025The Pendulum SwingIt was a crisp winter morning in 1851 when curious Parisians gathered under the majestic dome of t

11、he Panthon to witness a scientific spectacle that promised to unravel one of natures greatest mysteries or at least give them something to talk about.Suspended from a height of 67 meters,Lon Foucaults pendulum a hefty brass sphere tethered to a long wire was set in motion,swinging back and forth in

12、a seemingly simple arc.As time passed however,the pendulums path slowly shifted,proof that the Earth itself was rotating beneath.Foucaults experiment,though ostensibly about the physical world,did more than merely confirm a fact.Combining time and momentum,it elegantly uncovered the balance of force

13、s that underpin motion.Fast forward to todays digital era,and the image of Foucaults pendulum is an apt metaphor for the ceaseless oscillation between opposing forces in technology business trends that will define 2025 and beyond.A World in MotionIt is not a search for equilibrium,rather an act of p

14、erpetual balancing as we keep swinging from left to right just ever so briefly passing the center only to find we are moving in circles.Sustainability agendas may be overshadowed by political,economic,and geopolitical dynamics as they were in the past by COVID 19 as well.Unpredictable events in war

15、and peace revitalize a drive towards sovereignty and putting local priorities first,above global collaboration and communities.Financial markets may fluctuate accordingly,and budgets may be spent differently.Yet again,the scarcity of human and natural resources may be a determining economic factor.G

16、lobal trade may be under more pressure than seen in a long time,and consumer behavior may follow in the same,whimsical patterns.As a result,supply chains seem to be destined to be disrupted and broken,over and over again.Whenever we are tempted to believe in the illusion of a perfect balance after c

17、arefully manipulating and positioning the components of challenges and solutions we will find the wrecking ball of the pendulum swing approaching,ready to stir it all up.One thing is for sure though,whatever scenarios pan out,technology is a fully integrated part of it,as every transformation nowada

18、ys is a digital transformation.76TechnoVision 2025What are then the technology trends that will define 2025?To help answer that,the Capgemini Research Institute produced its Top Tech Trends report 2025.Based on a survey of 1,500 senior executives and 500 VCs in 15 countries in Europe,the Americas an

19、d Asia Pacific,it found 5 trends that are likely to reach an inflection point in 2025:Generative AI:From copilots to reasoning AI agentsAutonomous intelligent systems are becoming more prevalent in performing certain tasks.These AI agents are capable of learning and adapting to new situations,making

20、 them valuable assets in various industries,from customer service to healthcare.A significant 32%of surveyed executives rank AI agents as the top technology trend in data and AI for 2025.The next step in this tech evolution will be the rise of the super agent,capable of orchestrating and optimizing

21、multiple AI systems.In 2025,these advancements will enable new AI ecosystems across industries,elevating efficiency and innovation to new heights.AI&Gen AI in cybersecurity:New defenses,new threatsAI is transforming cybersecurity from both sides of the legal divide,elevating both cyberattacks and cy

22、berdefenses to new levels of sophistication.At the moment,the criminals have their noses ahead:almost all organizations surveyed(97%)in our recently published report say they have suffered breaches or security issues related to the use of gen AI in the past year.Around 44%of top executives in the su

23、rvey consider the impact of gen AI on cybersecurity as the top technology trend in cybersecurity for 2025.AI-driven robotics:Blurring the line between human and machineCollaborative robots(cobots)and AI-driven robotics are used in various industries to enhance productivity and safety.These technolog

24、ies enable human and robot to perform precision tasks in concert.Around one-quarter(24%)of top executives and 43%of VCs see AI-driven automation and robotics as one of the top three tech trends in data and AI in 2025.While hard-coded,task-specific machines used to dominate robotics,the development o

25、f gen AI is spurring the development of new products(including humanoid and collaborative robots)that can adapt to diverse scenarios and learn continuously from their environments.With robots creeping towards full autonomy and AI taking on complex decision-making roles,the future of work may see a s

26、hift in traditional hierarchies.The surge in AI is driving nuclear resurgenceNuclear energy is a focal point for 2025,propelled by the urgent need for clean,dependable,and controllable power(in part owing to the rise of AI and other new tech).Although,in September-October,2024 very few top executive

27、s globally identified small modular reactors(SMRs)as a top-three sustainability technology for 2025,the surge in SMR-related news in the last few weeks of this year suggests 2025 could be pivotal.New-generation supply chains:Agile,greener,and AI-assistedIn recent years,businesses have had to navigat

28、e increasingly complex,unpredictable market conditions.Technologies including AI,data,blockchain,Internet of Things(IoT),and connectivity with terrestrial-satellite networks,play a strategic role in enhancing cost efficiency,resilience,agility,circularity,and sustainability of supply chains.Unsurpri

29、singly then,37%of top executives see these new-generation supply chains as the top tech trend in industry and engineering in 2025.Additional regulatory and environmental constraints will make this shift critical to ensuring competitiveness,agility,and resilience.Top Tech TrendsSwing Movements in Tec

30、hnologyIts obvious from our research that AI still plays a major role in the near-future expectations of both business executives and venture capitalists.But right underneath that seemingly egal surface,we can see the pendulum swing of emerging technology in full action.Just consider the swing betwe

31、en human and artificial intelligence:as AI algorithms become more capable,predicting,and generating content that once required uniquely human capabilities,we find ourselves in a delicate trade-off between the augmentation of human potential and the fear of surrendering our autonomy to opaque technol

32、ogy.Similarly,whereas generative AI has whetted the appetite in the boardroom for technology like never before,the hard realities of scale,reliability,sustainability,and cost kick in as organizations move to deploy AI at scale.The pendulum also clearly swings between technological abundance and sust

33、ainability.As computing power increases exponentially,so does the energy it consumes,raising concerns about the environmental impact of data centers and IoT devices.It even almost singlehandedly revitalized the interest in innovative nuclear energy.Were at that perpetual point of tension striving to

34、 harness the full potential of technology while trying to curb its ecological footprint.Then theres the balancing between speed and security:as the pace of technological advancement accelerates,ensuring that data and systems remain protected from threats becomes ever more challenging.And,of course,w

35、ho could overlook the tug-of-war between working from the comfort of our homes and returning to bustling office spaces?Its another delicate balance act,as organizations attempt to find the equilibrium if that even exists between flexibility and face-to-face collaboration.Furthermore,theres the ongoi

36、ng debate between global versus local approaches to technology and the tension between open versus sovereign systems.As we aim for more open,interoperable technologies,theres also the growing demand for digital sovereignty,with countries and regions wanting to protect their data and infrastructure f

37、rom an external grip.The always ongoing quest for personalized user experiences faces off with the need to protect individual privacy(unless theres profit in it);the demand for ever-increasing data storage versus the limitations of physical infrastructure;and the push for digital inclusivity while a

38、cknowledging that,well,not everyone can afford the latest gadget.In every corner of our tech-driven society,the pendulum swings,tracing an arc that defines our ongoing pursuit of balance or at least the appearance of it.In this way,Foucaults pendulum serves as an elegant reminder that while technolo

39、gy trends may oscillate wildly from one extreme to the other,the real challenge lies in maintaining balance.Just as the pendulums motion was both predictable and awe-inspiring,so too is the rhythm of our digital age a continuous,swinging negotiation between progress and preservation,swollen expectat

40、ions and sobering realities,stability and volatility,freedom and control,the global and the local,the open and the sovereign,the physical and the digital,the artificial and whats real.98TechnoVision 2025In applications:App=A Robot.What if your next application isnt just software,its a robot?As robot

41、ics joins the application canvas,software engineers face thrilling new possibilities and equally intriguing challenges.From intelligent automation to physical interaction,apps are no longer confined to screens.But with great innovation comes complexity:coding for movement,decision-making,and real-wo

42、rld unpredictability.Its time to think beyond clicks and swipes because in this brave new world,your app might just walk,talk,or roll into action.In infrastructure:Everything,Everywhere,All At Once Connected.Connectivity has become the star of the digital age,transforming from a supporting act to th

43、e fabric uniting industries and technologies.With 5G,satellite networks,edge computing,and soon 6G,its the infrastructure that indeed enables everything,everywhere,all at once not just a play on a movie title,but a hyper-connected reality.And equally award-winning.Cloud Encounters Of The Third Kind.

44、As the cloud frontier expands,businesses are having their own close encounters with a whole new kind of IT.Its driven by industry clouds,specialized AI setups,and a galaxy of embedded tools.The new cloud isnt just about storage and compute;its about sovereignty,sustainability,and an increasingly div

45、erse mix of deployment options.With a focus on net-zero operations and dynamically optimized workloads,it not only enables a new operational reality but also reduces carbon footprints.Finally,in design principles:augment ME!Building on TechnoVisions main theme of last year,this principle motivates u

46、s to consider the augmentation power of technology(notably AI)for every aspect of business and its technology solutions,including the IT and solutioning processes themselves.It addresses the need to change our traditional views on the notion of knowledge,understanding,and ultimately,our judgment.Rea

47、l Smart.What if the swing comes full circle?When we seek to augment ourselves with technology,exploring the edges of both smart technology and being real humans,we may find a new,regenerated perspective on humankind itself and the planet.Then well repeat.For that,organizations need to think more lon

48、g game,borrowing from natures playbook itself adapting,renewing,and thriving in harmony rather than bulldozing ahead.The newly introduced trends in TechnoVision 2025 bring fresh illustrations of how innovative technologies continue to reshape businesses,society,and even us as individuals.Whether it

49、is in user experience,collaboration,process automation,data,applications,infrastructure or in design principles,all of them are also indicative of the swing movements of different forces and dynamics.In user experience:Face to Interface.From factory floors to personal advisors,user interfaces are ta

50、king on a human face,making technology feel less like a tool and more like a partner.These AI agents dont just simplify complexity,they collaborate,converse,and connect,turning intricate experiences into intuitive ones and putting humanity at the heart of innovation.Youre Something Spatial.Where dig

51、ital meets physical,spatial technologies are transforming user experiences.Combining digital twins,real-time 3D,and AI-powered vision,they merge what we see with what we need to know.From entertainment,virtual shopping,learning,factory floors to smart cities,they enable immersive insights,smarter de

52、cisions,and hyper-personalization all while putting users at the center of innovation.In collaboration:Autonomous Agent Alliance.As businesses embrace autonomy,machine customers and intelligent agents are stepping up as key collaborators.Yet,the secret sauce remains the human touch essential for bui

53、lding trust,safeguarding privacy,and ensuring resilience.Its less about replacing humans and more about crafting a seamless alliance between minds and machines.Synergy2.The future of work thrives on synergy:human creativity paired with AI-assisted tools and automation.This partnership optimizes task

54、s while empowering workers to focus on innovation.Balancing virtual and physical workplaces becomes key,blending the flexibility of remote collaboration with the richness of in-person connection to create truly adaptive workflows.In process automation:Whole Lotta Fusion.When the physical world fuses

55、 with digital intelligence,its a highway to overdrive.Digital twins,which are high-fidelity replicas of physical processes,allow organizations to simulate,monitor,and optimize without breaking a sweat.This fusion bridges virtual and real-world scenarios,enabling risk-free experimentation and electri

56、fying operational visibility.The result?A whole lotta impact,delivered through sleek,digitally enhanced processes that truly rock.New TrendsThe PlanJust like us,Italian writer Umberto Eco was inspired by Foucaults experiments.In his famous book Foucaults Pendulum,Eco introduces a trio of thinkers al

57、though clearly not digital strategists:Casaubon,Belbo,and Diotallevi.They engage in playful creativity,weaving disconnected historical dots into an elaborate fiction.Their plan then becomes more than a game,drawing them into a whirlwind of intrigue,turning the book into the grand novel it is.But at

58、its core,Ecos story celebrates the human quest for meaning,curiosity,and connection,even amidst chaos and uncomprehensible complexity.In todays technology landscape,the pendulum swings in a similar rhythm.Like Ecos characters,we create systems that connect disparate elements AI,IoT,edge computing,ro

59、botics into powerful networks that seem to hum with their own logic.Far from being a cautionary tale,this interconnectedness offers boundless opportunities:richer collaboration,dynamic adaptability,and innovations that reshape industries.Yet Ecos story reminds us that meaning emerges not from blindl

60、y following the systems we create but from engaging with them thoughtfully.As we keep trying to balance autonomy with oversight,global ambition with local needs,sustainability with scalability,innovation and scale,were not just building technologies;were crafting narratives of progress that define w

61、ho we are.The lesson isnt fear of losing control but embracing the creative tension that drives truly new ways.Like the pendulum,its a constant swing measured,purposeful,and always on the move.In any case,the law of physics dictate that the pendulum only keeps swinging if we add energy to it.Hopeful

62、ly this new edition of TechnoVision will provide plenty of it.Ctrl-Alt-Human.Automation is stepping up,but it may be time to hit the reboot key and bring the human element back into focus.Ensuring people remain central to processes means blending intuition and oversight with machine efficiency.From

63、critical decisions to ethical guidance,humans bring the adaptability and judgment needed to align automated outcomes and actions with corporate and societal priorities.Amid all the technological breakthroughs,the real reset might just be rediscovering the power of the human touch.In data:Data Sharin

64、g Is Caring(But Take Care!).Sharing data is a game-changer for innovation and collaboration even among competitors.From internal platforms to real-time exchanges,data ecosystems are thriving.But dont overshare!In the age of generative AI,integrity,privacy,and compliance are non-negotiable.Treat data

65、 like a VIP product and share responsibly because caring also means taking care.AI Meshed Up.AI solutions are no one-size-fits-all affair.Theyre a dynamic mesh of multimodal,multi-model,and hybrid systems.These interconnected AI agents create adaptive feedback loops,driving efficiency and autonomy.B

66、ut flexibility comes with challenges:transparency,ethical oversight,and calibration are critical.In this evolving AI mesh,progress is balanced by trust-building and continual fine-tuning.111110TechnoVision 2025ContainersWhile trends change over the course of the years some of them are newly introduc

67、ed in a year,others disappear,yet others stay we find the containers make up a stable,dependable foundation to discuss and assess a digital landscape.The names of the containers are aspirational.They suggest a desirable yet always evolving state to be strived for;in a way,they are self-explaining.Th

68、e user experience becomes a true You Experience,when it is optimally tuned to the expectations,objectives and context of its users.When collaboration is jointly owned and embraced by all stakeholders of a teaming effort,its where we want to be with the trends in We Collaborate.These days,its not so

69、difficult to point out the transformative power of data and AI,but only when true data mastery is achieved at all parts of the organization,its Thriving on Data.When a process is a Process on the Fly,it is not only easy to configure and modify,it also perfectly enables the needs and flows of the org

70、anization.Liberating applications in Applications Unleashed has two sides:freeing the organizations of the burden of inflexible,outdated applications,but also benefiting from a new generation of agile,smart application services.Within Invisible Infostructure,there is always the quest of turning(IT)i

71、nfrastructure into a more seamless,trouble-free utility,while capturing and providing more data and connectivity from more diverse place.Finally,the principles of Balance by Design,stimulate a perpetual effort to balance the different success and fail factors of change,not as an afterthought but int

72、egrated into all strategic,architectural,design and solutions development efforts.Every container kicks off with an overview page,consisting of 4 sections:the Where We Are,more or less an expression of the state of the nation of the container,Balancing Act,building on TechnoVisions main theme of thi

73、s year,it explores the different dynamics within the container,New Trends,which introduces this years new trends in the container,and finally 3 Steps To Take,suggestions for actionable follow-up.TrendsWithin each container,five key trends are presented as one-page summaries,designed to be crisp and

74、to-the-point,yet appetizing enough to warrant further study.They all feature a what section that describes the trend,a use section with best practices and use cases,an impact section that exemplifies the change potential of the trend,and a tech section that provides links to key technologies and sta

75、ndards.Each trend also mentions an expert in residence with whom anyone can connect if they want to know more about the topic.Balance by Design follows a slightly different setup to the other six,presenting views of how to balance within an organization using seven clear design principles including

76、antiprinciples that are remarkably often easier to detect than the principles themselves.PlayfulAs will be obvious from some of the trends above,our authors have stayed true to the playful nature of TechnoVision by using references to rock,pop,movies,and other cultural and societal phenomena.It turn

77、s out this playfulness makes the trends more accessible,more compelling,and easier to remember.Also,as our authors will testify,its good,clean fun creating these headings.Although we acknowledge that the understanding of references and wordplay will differ depending on for example age and country of

78、 residence readers are challenged to find as many of these Easter Eggs as possible.The TechnoVision expert in residence community caters to a variety of detailed posts and articles about your favourite 37 building blocks.We encourage you to read the accompanying report Applying TechnoVision for vari

79、ous means of using and playing with TechnoVision in a unique and entertaining way.Finally,to dive even deeper into the TechnoVision universe,watch out for the industry playbooks:released throughout the year as they provide numerous sector cases and best practices,positioned within the TechnoVision f

80、ramework.Overview of TechnoVisionTechnoVision categorizes technology trends into seven containers,the first six providing a snapshot of innovation from different perspectives:the what ranging from user experience and collaboration,via data and process automation,all the way to infrastructure and app

81、lications.A seventh container captures a series of overarching design principles to successfully apply the trends and create transformational impact:the how.These principles help to build a sharp mindset,ready to apply to any portfolio,program,project,architecture,innovation initiative,or idea.You E

82、xperience or trends in user experience and We Collaborate or trends in collaboration are at the very heart of technology-powered change.This core foundation is surrounded by four enabling containers:Thriving on Data or trends in data and AI Process on the Fly or trends in process automation and mana

83、gement,Applications Unleashed or trends in applications,and Invisible Infostructure or trends in infrastructure.The collection of trends is all wrapped up with Balance by Design or trends in design principles,as the overarching container to always be considered while working with the others.Thriving

84、on DataApplicationsUnleashedProcess on the FlyInvisibleInfostructureYouExperienceBalance by DesignWe CollaborateBalance by DesignBalance by DesignBalance by Design12TechnoVision 2025131314TechnoVision 2025You ExperienceWhere We AreThe era of the true You Experience has arrived,where digital interact

85、ions adapt seamlessly to individual needs whether for customers,employees,or even the occasional rogue algorithm.This isnt just personalization;its the ultimate crossover event,merging physical and digital worlds with AI,advanced visualization,natural interfaces,and digital twins of everything deliv

86、ering interactions so natural they might as well shake hands.Human-like agents are rewriting the rules of collaboration,offering predictive insights,smarter decisions,and task automation with a conversational flair.The result?Businesses that run faster,smarter,and greener crafting experiences so att

87、uned,its almost like they read your mind.Almost.Balancing ActUser experiences are becoming a tightrope act,balancing personalization with privacy,automation with the all-important human touch,and efficiency with a dash of empathy.AI and large vision models can deliver hyper-relevant interactions.But

88、 whos watching the watchers?Human-like agents and cognitive twins promise speed and precision yet leaving them unchecked might turn collaboration into a sci-fi cautionary tale.And lets not forget the dynamics between sustainability and immersion:businesses strive to reduce waste and energy use while

89、 delivering digital experiences so seamless,users might wonder if theyve stepped into the matrix.Balance,as always,is the ultimate trick here.New TrendsThe newly introduced trends in the You Experience container show exciting,fresh approaches to user experiences,while also being indicative of some o

90、f its conflicting forces and dynamics:Face to Interface.From factory floors to personal advisors,user interfaces are taking on a human face,making technology feel less like a tool and more like a partner.These AI agents dont just simplify complexity they collaborate,converse,and connect,turning intr

91、icate experiences into intuitive ones and putting humanity at the heart of innovation.Youre Something Spatial.Where digital meets physical,spatial technologies transforms user experiences.Combining digital twins,real-time 3D,and AI-powered vision,they merge what we see with what we need to know.From

92、 entertainment,virtual shopping,learning,factory floors to smart cities,they enable immersive insights,smarter decisions,and hyper-personalization all while putting users at the center of innovation.3 Steps to Take1.Embrace AI and spatial technologies for hyper-personalization and humanized types of

93、 interactions.Integrate AI-driven systems,large vision models,and spatial computing to create immersive,context-aware user experiences.Blend physical and digital worlds to deliver hyper-personalized interactions across customer and employee journeys.These technologies not only enhance training,colla

94、boration,and decision-making but also drive efficiency and competitiveness across industries.2.Leverage digital twins and cognitive agents.Adopt digital twins and human-like intelligent agents to simulate,predict,and optimize operations in real-time.Use these systems to improve human and AI collabor

95、ation,automate complex tasks,and reduce errors.By bridging virtual and real-world environments,businesses can reduce costs,speed up innovation cycles,and enhance sustainability efforts.3.Balance innovation with sustainability.Align cutting-edge digital experiences with sustainable objectives.Focus o

96、n reducing physical footprints,energy consumption,and waste while fostering smarter decision-making and automation.This approach not only addresses pressing global challenges but also ensures long-term value for businesses,their customers,and the planet.You ExperienceAlexandre EmbryExpert in Residen

97、ce Face to InterfaceYoure Something SpatialInternet of TwinsI Feel for YouNo Experience16182022241515You Experience1716TechnoVision 2025What AI agents are developed with different degrees of autonomy to perform tasks that humans are incapable of,due to the sheer amount of data involved,and the compl

98、exity and the speed of the analysis required to create a range of possible outputs.These agents,either in single or multi-agents solutions,are being embedded in all sorts of applications such as manufacturing(anomaly detection),transport(intelligent systems),fintech(automating processes)and consumer

99、(customer services,recommendation engines).This rapid advancement of AI agency,and its speed of scale,has prompted the need for everyone(not only technical experts)to be able to understand and interact with agents to benefit from their value.This has opened up a huge opportunity for designing AI age

100、nts that are more relatable to us and can use human-like communication channels.Communication is becoming two-way,allowing humans to issue commands in natural language.For example,agentic AI systems that can handle complex tasks based on a set of instructions,are being developed as personal assistan

101、ts.For a successful integration of all these AI agents within human activities,a design with human-like characteristics can provide more relatable and familiar interfaces needed for different but specific contexts(e.g.healthcare,education,customer services).Use Siemens has introduced a new Hydrogen

102、Plant Configurator,a gen AI-based chatbot that enables users to create precise layouts of the system units and connections and predicts key figures such as possible power consumption,heat generation for hydrogen production etc.Mercedes Benz is adding e-commerce capabilities into its online storefron

103、t with a gen AI-powered smart sales assistant.Mercedes also plans to expand its use of Google Cloud AI in its call centers and is using Vertex AI and Gemini to personalize marketing campaigns.Deutsche Telekom(DT)is leveraging UneeQs digital human customer service representative Max to help customers

104、 from sales to customer service and retention,driving a more holistic user experience.Earlier DT has used Selena,a digital salesperson,that reported a 5.8x surge in conversion rates,a 9%drop in cart abandonment,and a 47%increase in basket additions.Salesforce introduced Einstein GPT to refine custom

105、er relationship management(CRM).It interacts with LLMs by analyzing the full context of the customers message and then autonomously the next actions.Lenovo has successfully implemented gen AI agents in software engineering and customer support,resulting in improved code production speed and quality

106、by 10-15%and have addressed 70-80%of customer interactions without human intervention.Face to InterfaceWhen AI agents look,sound,and act like us,interaction feels as natural as human-to-humanFrom factory floors to personal assistants,AI agents are stepping out of the shadows and putting on a human f

107、ace.These agents dont just work for us they work with us,making interactions as natural as a conversation with a friend.Whether managing complex tasks in fintech or guiding customer decisions,they relate to us on our terms,building trust and transforming how we connect with technology.The result?A s

108、eamless partnership that feels less like talking to a machine and more like teaming up with an ally.Something wed all like to face.Impact Democratizing the use of AI.Development of natural interactions with agentic AI allows more technology uptake from all technical and non-technical backgrounds and

109、 lowers the barriers to access to AI technology.There is an acceleration on workforce AI upskilling enabled by more natural ways of working with new AI agents that speed up safe adoption.There is a rise of efficiency in completing tasks that were repetitive in nature with human-AI cooperation and in

110、teractions.Early adoption of it can be noticed in specific areas such as AI chatbots for analytics,sensemaking,and customer services resulting in time and cost savings.Facilitating and speeding up innovation.Organizational workforce can take advantage of huge data sources and through natural AI inte

111、ractions with agents,develop new solutions in all type of industries that would not be within their reach otherwise.Theres an acceleration of the development of AI ethics and AI safety skills within all types of organizations to ensure the positive role and benefits of interactions with AI agents an

112、d that they are built with transparency and assurance.Revolutionary innovations on human-AI interfaces through different channels(visual,sound,text,tactile,brain waves)allow for inclusive communication channels,increasing equitable access to AI interactions and developments so all humans can benefit

113、 from it and evolve with it.Tech Digital Human:Meta,Google,AWS Q,Microsofts Project xCloud,Unity,Soul Machines,Synthesia,Prins AI Intelligent Agent/Advisor:IBM Watson,Google,Salesforce,UNeeQ,Amelia,Nuance Agentic Systems:Open AI,Google DeepMind,IBM Watson,Microsoft Azure AI,AWS AI,C3.ai,NVIDIA,Agent

114、Ops.AI Multi-Agents:IBM Watson,Google,LeewayHertz,AgentForge,MetaGPT,AgentVerse,AgentOps.AI,Agency SwarmCarolina Sanchez HernandezExpert in ResidenceYou Experience1918TechnoVision 2025Youre Something SpatialWhat Spatial computing,spatial web,digital twins,large vision models,and real-time 3D(RT3D)ar

115、e at the forefront of the next digital revolution.These technologies merge the physical and virtual worlds,enabling immersive interactions through advanced visualization and intelligent systems.The spatial web,a new layer of the internet,links physical and digital objects,creating an interconnected

116、system where real-time data is accessible in virtual environments.Spatial computing involves the overlay of digital information on the physical world,offering intuitive user experiences.Digital twins,virtual replicas of physical assets,provide real-time monitoring,simulation,and optimization of proc

117、esses.Large vision models enhance machine perception,enabling devices to recognize and interpret physical environments.RT3D technology powers immersive simulations,enhancing industries from gaming to industrial engineering.Together,these advancements create an integrated digital ecosystem,transformi

118、ng how we interact with technology across all domains.Use KLM Royal Dutch Airlines harnessed Unitys XR technology to develop an advanced VR training application:the KLM Cityhopper VR Cockpit Trainer,to fully immerse trainees and enhance quality and customization of training scenarios.Surgeons at GEM

119、 Hospital in India have used the Apple Vision Pro headsets to perform laparoscopic surgeries.Through this,the doctors were able to get real-time transmission without delays,enhanced vision,and expert opinions using FaceTime,allowing surgeons to view surgery footage as well as CT scans simultaneously

120、.Regional Jet Center(RJC),part of the Air France-KLM Group,is harnessing spatial computing to revolutionize pre-flight damage checks.By integrating AR and digital twin technology,their new solution boosts efficiency by 900%,reducing flight delays while enhancing safety.Dyson inducted spatial computi

121、ng tech in the consumer electronics segment with the launch of CleanTrace.Its an app equipped with advanced sensing technology for spatial cleaning,helping in identifying missed areas and providing proof of cleanliness directly on the phone in real-time using AR technology.Sightful has introduced th

122、e Spacetop G1,a laptop that merges traditional laptop functionality with spatial computing.Featuring a 100 inch virtual workspace instead of a standard 13 inch LCD,its designed for enhanced productivity in a work from anywhere environment.The convergence of spatial computing,digital twins,and real-t

123、ime 3D is transforming industries with immersive,personalized,and sustainable experiencesHave we got something for you!Where digital layers interact with the physical,theres the magic of spatial computing blending virtual data with real environments.Alongside digital twins and real-time 3D,its revol

124、utionizing industries by delivering immersive,real-time insights and hyper-personalized experiences.Whether its optimizing factory floors,enhancing medical procedures,or reshaping smart cities,these technologies merge what we see with what we need to know.Large vision models and AI power this shift,

125、giving machines the ability to both read and show the world.It all brings greater efficiency,lower costs,and smarter decisions.And youre not just witnessing this change youre something special in driving it forward.Monika UnderwoodExpert in ResidenceImpact The integration of these technologies drive

126、s significant efficiency gains,reduces costs,and enhances personalization across industries.Real-time monitoring and predictive analytics through digital twins minimize downtime and improve resource allocation,resulting in less waste.Personalized customer experiences in retail,powered by spatial com

127、puting,increase engagement and conversion rates.In healthcare,real-time data and immersive training tools reduce the risks associated with surgeries,leading to improved patient outcomes.Education becomes more accessible and effective through immersive learning environments,while manufacturing sees f

128、aster go-to-market and reduced operational errors.The overall reduction of energy consumption and physical footprint is a critical benefit,contributing to sustainability goals across sectors.Tech Real-Time 3D Engines:Unity,Unreal,Panda3D,Enscape,NeoAxis Engine,Torque 3D,CryEngine 3 Spatial Vision:NV

129、IDIA,Intel,AWS,Qualcomm,Leap Motion Spatial Web:Meta,Google,Apple,Microsoft,Cesium,Mapbox,Unity,ESRI Spatial Computing:Unity,Matterport,NVIDIA,Microsoft,Meta,Apple,AWS,Qualcomm,PTC,Snapchat,ARway,Magic Leap,Rokid Large Vision Models(LVM):OpenAI,NVIDIA,Hugging Face,Google,Meta,Microsoft,AWS,Landing A

130、I,SolulabYou Experience2120TechnoVision 2025What Lets consider the virtual replica(digital twin)as an object to represent the knowledge space of the physical object.The cognitive digital twin provides a knowledge space augmentation not only to extend the digital twin but also to improve the twin col

131、laborations in a network.The more this collaboration relies on human artefacts,the greater the complexity.As humans,we are a social species and we need a certain level of interaction to function effectively.So,what are the appropriate means of communication in virtual environments?Moreover,we all im

132、plicitly and instinctively use non-verbal communication,so how should we represent these non-verbal signs in virtual environments?Self-identification in the virtual environment,such as extending the representation of the user through avatars,is key for psychological identification.There are numerous

133、 academic research examining these issues.However,there are still many unanswered questions surrounding key topics,for example how to ensure the identity of virtual individuals for the emotional connection and seamless interaction with the same level that you can expect in the real world.The initial

134、 focus should be to federate all relevant data in using the regular digital twin,in terms of process(or organization),or in establishing the right connection to the dedicated twin.In this case,all the technologies used to identify the right data(AI)and/or to manage the right twin interoperability(on

135、tologies)will be useful.Use IES has used its digital twin technology to create a digital replica of the 40 most energy-intensive buildings at Brussels Airport.The technology has demonstrated the most effective routes to reach net-zero emissions by 2030,reducing the airports initial target of net zer

136、o by 2050.The Horizon Europe supported TwinEU project is an adaptable federated digital twin ecosystem spanning over three different layers,namely an adaptive twins federation layer,a dataspace-enabled data and models sharing infrastructure and the service workbench.It will demonstrate digital twins

137、 tools in eight pilots across 11 EU countries to ensure replicability in different geographical and market settings with a wide variety of use cases.Endesa,a Spain-based electric utility company,has developed digital twins of its El Pintado hydroelectric plant to carry out 3D virtual visits and prev

138、entive evaluations to analyze the performance of these facilities.Endesa has implemented digital twin models for diagnosis in their 38 main hydroelectric plants,covering approximately 70%of the total installed capacity.Jacques BacryExpert in Residence Taiwan Central Weather Administration(CWA)has le

139、veraged NVIDIAs Earth 2,a digital twin of the planets climate,to simulate and visualize weather and climate at an unprecedented scale.Using the advanced AI digital twin models,CWA hopes to predict the weather more accurately to gage where typhoons will hit next.Louisiana State University(LSU)and Sev

140、1Tech,using Unreal Engine and Perforce Helix Core,are creating digital twin of NASAs Michoud Assembly Facility in New Orleans using real-time technology.This digital twin enables NASA to create data-driven models that replace time and cost intensive real-world design testing.Impact A crucial researc

141、h question relating to the digital transformation of companies concerns the learning process in an immersive environment,and how such processes should be improved with the support of humans.Another key challenge is how to measure the incremental added value and benefits of using digital twins enviro

142、nments,both in the short and long term.Many sensors already exist for gauging quantitative biophysiological and cognitive factors in the real world,but their application in the virtual world is still lacking.Once the data gets retrieved,both in streams and stored in permanent stores,data analytics c

143、an be performed,followed by ML/DL model generations.In creating virtual environments,it is highly likely that the user will need to make decisions such as requiring technical help or choosing between design options.We need to determine the influence of the different factors that will be involved in

144、both real and virtual decision-making processes.We also need to consider the relationship between the real and virtual,and the impact of decisions made in the digital processes on peoples reality.This convergence between digital and people enables cognitive digital twins to adapt proactively to vary

145、ing conditions and anticipate future scenarios.It also provides a way to optimize industrial processes and embody the ideals of resource efficiency and environmental sustainability from a human-centric perspective.Tech Digital Twin Platforms(generic):Matterport,Microsoft Azure,AWS,IBM Digital Twin E

146、xchange,Siemens,Bosch,Oracle,Dassault Systems,ANSYS,PTC,COSMO TEC,NavVis,General Electric,ABB,Blackshark.ai Cognitive Digital Twin:Digital Twin Consortium Digital and Cognitive Twins:ICT4SM-EPFL:Digital&Cognitive Twins-ICT4SM-EPFL Cognitive Twins for Supporting Decision-makings of IoT Systems:arxiv.

147、orgInternet of TwinsDigital twins,virtual representations of real-world entities and processes,deliver better mastery of real-world challenges,with less strain on resources and energyDefinitely no evil twins involved here!Digital twins create ultra-realistic virtual replicas of real-world entities a

148、nd operations,as close to the real experience as possible.As these twins become more sophisticated,they can be interconnected into an Internet of Twins,covering increasingly complex situations and interactions including key aspects of human orchestration.From that growing insights,cognitive twins em

149、erge,embedding decision-making capabilities into the virtual environment.These super twins can self-improve and operate autonomously no longer just mirroring,but augmenting us in the real world.Just think of it as your trusty sidekick,minus the scary movie vibes.You Experience2322TechnoVision 2025Wh

150、at Empathy and emotional intelligence work together,enabled by caring,to produce long-lasting relationships and this is even more so true for building relationships across technology platforms,be it B2B,B2C or employee experience.As organizations and leaders are redefining their ways of working in t

151、he modern workplace,empathy is in short supply,now more than ever.However,organizational empathy is moving beyond customer centricity and adding employees to the equation to drive business success.CX and PX/EX are now the top priorities across all organizations.The focus is on the collective capacit

152、y of an organization to demonstrate empathy to all stakeholders,as well as a commitment to develop an understanding of customer needs.Emotion AI offers new insights to understand people and customers.Industries are finding ways and identifying areas to integrate emotional intelligence,such as chatbo

153、ts,virtual assistants,and facial recognition.Voice-enabled AI technologies actively monitor a users voice to check emotional well-being through unique vocal biomarkers and predict core symptoms of mood and anxiety disorders:depressed mood,diminished interest,avoidance,and fatigue.However,Emotion AI

154、requires transparency.For Emotion AI to work and not have the opposite effect,it is crucial to communicate digital ethics and values through humane responsibilities and be transparent about what data is collected,for what purpose,with what access rights,and how long it will be stored.Use Thumos Care

155、,a healthcare technology company,uses Humes Empathic Voice Interface(EVI),a HIPAA-compliant conversational voice AI with emotional intelligence,to facilitate conversational explanations and assist in healthcare plan creation and adherence.WHO introduced its gen AI health assistant with enhanced empa

156、thetic response,S.A.R.A.H.,a 24/7 digital health promoter prototype,available by video or text in eight languages,trained with biological artificial intelligence and multimodal cognitive model to provide health information,including mental health resources.Researchers at the Karlsruhe Institute of T

157、echnology(KIT)and the University of Duisburg-Essen have trained a new emotion analysis model based on AI with data from actual games to accurately identify affective states from the body language of tennis players during games.The AI model assesses body language and emotions with accuracy similar to

158、 that of humans up to 68.9%.Mount Sinai Health Care and IBM Research are working on the Phenotypes Reimagined to Define Clinical Treatment and Outcome Research(PREDiCTOR)study to use AI tools and behavioral data from clinical interviews,at-home data captured on smartphones,and cognitive testing to i

159、mprove mental health care for young people.UKs National Robotarium and the AIT Austrian Institute of Technology developed VITALISE project,where robot coaches read brain signals and pave a new way for the rehabilitation of stroke and brain injury survivors.Impact There are broad reaching impacts of

160、EI with AI including enhanced human-AI interaction,improved mental health support,enhanced educational tools and better healthcare outcomes with the right use of AI technologies.Companies are leveraging Emotion AI when training call-center and tele-sales employees.AI analyzes the quality,tone,and pa

161、ce of the individual,and trains them to speak with more empathy,confidence,professionalism,and efficiency where needed.AI-based approaches can easily detect human expressionism,such as joy,surprise,fear,or anger,but will soon recognize traits such as age,race,and gender to understand social dynamics

162、,bringing more personalized experiences to consumers without bias.Ion recognition technology is being used widely to bring benefits in many areas,including health,anti-terrorism,urban security,and road safety.Tech Emotion AI in Learning:Entropik,Proctortrack,LOVO AI,Vier AI Employees Management:EI E

163、xperience,TeamEQ,Amber,Lead Honestly,InsideBoard AI to Build Resilience:Driven,Resilient AI,Resiliency Emotional Analysis:TypingDNA,Emokit,NVISO,Element Human,Receptiviti,CompanionMX Facial Analysis:smileML,Affectiva,Amazon Rekognition,Microsoft Face API,Facia.ai Driving AI:drivebuddyAI,Affectiva Au

164、tomotive AI Retail Solutions:Lily AI,Entropik,madstreetden Language Analyzers:Watson Tone Analyzer,Emoshape(MetaSoul),Cogito,Amazon Connect,Modulate-ToxMod AI-Driven Sentiment Tools:Lexalytics,ParallelDots,Brand24,OpenText,Qualtrics XM PlatformI Feel for YouEnabling and empowering individuals,teams

165、and organizations by creating a more effective,meaningful,and impactful integration between people,their emotions,and technology enablersAs tech edges closer to human smarts,Emotional Intelligence(EI),also known as Emotion AI or Affective Computing,bridges an important gap.By decoding our quirks lik

166、e facial expressions,tone,and body language,EI gives technology the charm to personalize every interaction,boosting loyalty,engagement,even gamifying our experiences.With this EQ upgrade,systems can make decisions and take actions that feel right almost.But as algorithms learn our moods,ethical line

167、s blur;balancing personalization with privacy and ensuring emotional data is handled responsibly are key to keeping things,well,not too creepy.But done well,its more than a feeling.Technology,I think I love you.Krystianne Avedian(She/Her)Expert in ResidenceYou Experience2524TechnoVision 2025What No

168、experience or zero user interface is a trend that we have been seeing in the past few years.Solutions such as voice assistants,face and biometric identity,smart speakers,fitness trackers,virtual reality glasses,and smart home systems are harbingers of this new era.For input and control of digital in

169、terfaces,voice and natural language processing are becoming more advanced and easier to use.Going further,gesture and body tracking are reducing the need for a physical interaction interface.Further out,brain-computer interfaces hold the potential to control technology with our thoughts,eliminating

170、the need for touchscreens,keyboards,etc.The use of generative AI for the creation of hyper-realistic virtual agents with personalities and preferences,as well as building high-definition and adaptive immersive experiences represents a step change in efficiency,accuracy,speed,and cost-optimization co

171、mpared to traditional approaches.High-definition real-time 3D engines and GPUs allow realistic rendering of light and volumes,hyper-personalized and customized to adapt to each users unique environment and situation.AR and MR technologies blur the boundaries between the real and virtual.Future inter

172、faces are expected to be highly context-aware,understanding the users environment,preferences,and needs.As AI and automation continue to advance,systems will become more autonomous,making decisions,and taking actions on behalf of the user.Use Meta showcased AR glasses prototype Orion,a wireless spat

173、ial computing device with a 70-degree field of view,silicon carbide lenses,uLED projectors combined with natural inputs and added electromyography(EMG)technology all in a worn wristband.Doctors from the Saint-Augustin Urological Group have performed a remote transcontinental telesurgery from the Sai

174、nt-Augustin clinic in Bordeaux on a patient in Beijing,more than 8,700 km away,using a Edge Medical console.Wearable Devices,an AI-powered touchless sensing wearables provider,has unveiled an innovative interaction process where users can seamlessly interact with ChatGPT,directly from their Apple Wa

175、tch.Its done using the Mudra Band,the companys innovative AI-powered neural input interface.The researchers of Tsinghua University,China,has created the Agent Hospital in the virtual world designed to treat 10,000 patients in a few days,where all doctors,nurses,and patients are controlled by intelli

176、gent agents powered by LLMs that can interact autonomously.Spotify,a global digital music service provider,has leveraged Sutherland Translate AI an AI-driven,real-time translation platform,to its customer service capabilities in new and existing markets,leveraging cognitive AI for measurable busines

177、s results.Nitin DhemreExpert in ResidenceImpact The seamless blending of real-world and digital experiences will drive immense change in the digital customer experience space,redefining the standards of interacting with technology.Automated intelligent characters guiding us through our digital lives

178、 will have a profound impact on user behavior.As all our needs will be met by simply talking to a digital character,we wont need to visit existing web platforms.On the commercial side,offers across categories will be combined and bundled,focusing on the holistic consumer need rather than the marketi

179、ng and sales strategies of brands.New kinds of consumer data will be available to be leveraged by companies,including social interactions,interests and preferences,behaviors,etc.Data security and privacy will become more important,as such sensitive data in the hands of malicious actors can have prof

180、ound consequences.Tech Spatial Computing:Unity,Matterport,NVIDIA,Deere,Microsoft,Meta,Apple,AWS,Qualcomm,PTC,Snapchat,ARway,Magic Leap Gen AI and Virtual Worlds:NVIDIA GET3D,Roblox,OpenAI Point-E,Hiber3D,Meta,Stability.ai,RunwayML,NVIDIA FlexiCubes,Nextech3D.ai,3DFY AI,OpenAI Shap-E,DreamFusion,Luma

181、 AI,Gsgen,Hugging Face Gestural Interaction Technology:Ultraleap,Vuforia,Shopify,Meta,Pico,Apple,HTC BCI:Blackrock Neurotech,BrainGate,ClearPoint Neuro,Neuralink,Synchron Real Time 3D Engines:Unreal,Unity,Panda3D,Enscape,NeoAxis Engine,Torque 3D,CryEngine 3 Projection Mapping:Lightform,HeavyM Natura

182、l Language Translator:DeepL,Google Translate,Microsoft Translator,Yandex Translate,QuillBot,Amazon TranslateNo ExperienceAI and immersive tech drive controller-less interactions in a merger of physical and virtual worlds,bringing a natural,intuitive,and stress-free experience of technology;like ther

183、e is no experience at allWhat if technology could just get what we want,without needing to use 2D touchscreens,buttons,and controllers?What if we could just talk,look,point,and gesture in a spatial environment,much like we interact in the real world,moving seamlessly between the virtual and physical

184、?High-quality rendering,powerful real-time graphics engines and immersive displays make us feel physically present in virtual worlds,and vice versa.Combined with the power of AI,these technologies create an experience that doesnt even feel like an experience anymore.Well be guided by multi-talent vi

185、rtual agents only a few words or a gesture away that understand our preferences and personalities.Theyll deliver personalized experiences,services,insights,and actions,seamlessly blended into our real lives.A no-brainer indeed.26TechnoVision 2025Sudhir PaiExpert in Residence Where We AreCollaboratio

186、n and connection are finding their groove,shifting from rigid hierarchies to lightweight,adaptive,mesh-like ways of working,more like a jazz combo jamming together than a formal orchestra.With hybrid work now the headliner,digital workplaces have gone from nice to have to an essential part of the ac

187、t,though only 29%of employees are vibing with the current tools.Enter AI copilots:taking collaboration from basic co-creation to full-on co-thinking,slashing operational effort by up to 71%,and riffing on customer experiences like never before.At the heart of this jam session is digital identity a c

188、ornerstone of trust,privacy,and fresh collaborative models.EU-backed standards like verifiable credentials are building trust bridges,turning seamless global interaction from a pipe dream into reality.Interoperability keeps the groove alive,breaking down barriers and enabling frictionless,borderless

189、 value exchange through initiatives like SWIFT and BIS Project Agora.Agile platforms hold it all together,the connective tissue that lets industries improvise,adapt,and thrive in this ever-changing,interconnected world.Collaboration?Its less of a solo and more of a jam.Balancing ActCollaboration tec

190、hnologies are caught in a constant juggling act between innovation and real-world demands.Businesses are evolving from assisted to fully autonomous models,where balancing cost with value and experience becomes critical.Machine customers,agents,and automated workflows are taking the lead,but a human

191、in the loop remains essential to ensure resilience,trust,and data privacy.The promised value of autonomy must counterbalance risks and the need for robust regulation to protect both workers and customers.Meanwhile,the tug-of-war between decentralized and centralized models demands careful navigation

192、 of trade-offs:value versus risk,speed versus security,and identity versus privacy.New TrendsThe newly introduced trends in the We Collaborate container show exciting,fresh approaches to collaboration and teaming,while also being indicative of some of its conflicting forces and dynamics:Autonomous A

193、gent Alliance.As businesses embrace autonomy,machine customers and intelligent agents are stepping up as key collaborators.Yet,the secret sauce remains the human touch which is essential for building trust,safeguarding privacy,and ensuring resilience.Its less about replacing humans and more about cr

194、afting a seamless alliance between minds and machines.Synergy2.The future of work thrives on synergy:human creativity paired with AI-assisted tools and automation.This partnership optimizes tasks while empowering workers to focus on innovation.Balancing virtual and physical workplaces becomes key,bl

195、ending the flexibility of remote collaboration with the richness of in-person connection to create truly adaptive workflows.3 Steps to Take1.Empower the augmented workforce.Embrace the fusion of human creativity and AI assistance by equipping teams to collaborate with digital peers and automated sys

196、tems.Focus on dynamic upskilling and fostering adaptability.Move beyond traditional training explore immersive learning,gamified reskilling,and ethical AI principles to ensure your workforce thrives in this new collaborative era.2.Rethink enterprise boundaries.Shift from static structures to agile e

197、cosystems where products and services integrate ethics,privacy,and security by design.Experiment with decentralized models and AI-driven innovation,while ensuring regulatory readiness.The key is embracing a culture of continuous reinvention to stay ahead in a world of fluid,boundary-pushing possibil

198、ities.3.Redesign collaboration from the ground up.Collaboration must evolve to match hybrid realities.Build ecosystems that prioritize real-time interaction,digital identity,and seamless data exchange.Explore new paradigms like agentic systems,decentralized decision-making,and human-AI co-creation t

199、o unlock collaboration thats not just frictionless but transformative,wherever work takes place.We Collaborate2727My Identity,My BusinessAutonomous Agent AllianceSynergy2Your Business is a MeshEconomy of Things2830323436We Collaborate26TechnoVision 202528TechnoVision 202529We CollaborateWhat Blockch

200、ain remains a crucial technology for decentralized identity systems,enabling secure and verifiable identity management by creating immutable records that do not rely on a centralized authority.As cyber threats grow more advanced,the zero trust security model is becoming increasingly popular.Identity

201、 and access management(IAM)solutions are expected to adopt zero trust principles more widely,ensuring that access is continuously validated at every stage.Artificial intelligence(AI)and machine learning(ML)are set to revolutionize identity and access management by facilitating real-time decision-mak

202、ing and adaptive authentication methods.Leveraging AI-driven analytics,these systems will proactively identify and address potential threats,fortifying IAM defenses against cyberattacks while improving overall security.Password-less authentication,which uses biometrics,hardware tokens,authenticator

203、apps,QR code scanning,email-based authentication,is set to become the standard method for securing user identities.This transition will not only strengthen security by eliminating password-related vulnerabilities but will also enhance the user experience by offering a more seamless and secure login

204、process.The adoption of decentralized identity solutions by enterprises is rapidly increasing,along with efforts to standardize these systems.This growth aims to reduce identity fraud and enhance authentication processes by streamlining how identities are managed and verified.The interplay between d

205、ecentralized identity management and regulatory compliance is expected to intensify as business and governments push for more transparent,secure,and user-centric data management solutions.Use Protectoria Venture,a Norway-based digital ID provider,launched PV IDaaS,a decentralized platform offering s

206、ecure,interoperable identity services based on self-sovereign principles.The platform empowers governments,businesses,and civil society to manage digital interactions with trust,driving global digital transformation and efficiency.Chinas Blockchain-based Service Network(BSN)launched RealDID,a Decent

207、ralized Identity(DID)service to verify real-name identities for 1.4 billion citizens.RealDID supports applications like authentication,encrypted transfers,privacy-protected logins,and custom business DID services,enhancing privacy and security,particularly for Web3.fliggs mobile,in partnership with

208、T-Mobile,launched an all-digital Web3 mobile virtual network operator(MVNO),integrating a non-custodial wallet for decentralized ID cryptocurrency payments,and Web3 FinTech services.This gives customers greater control over their data and enhances privacy in digital transactions.NatWest Bank has ado

209、pted OneIDs bank-verified digital identity solution for its structured finance operations in Sweden,Finland,and Norway.This enables online banking users in these countries and the UK to securely verify their identity before signing leasing agreements,offering a more efficient and secure process.HSBC

210、 Trusted ID provides a secure identity foundation,enabling individuals to access various services and promoting financial inclusion by allowing children and dependents to participate in the digital economy through a parent or guardians trusted ID.Impact Enterprise adoption of decentralized identity

211、solutions will mitigate identity fraud and streamline authentication processes.Organizations can eliminate the need to store user data,significantly reducing security risks.Small businesses can not only improve their security and operational efficiency but also foster stronger relationships with the

212、ir customers through enhanced privacy and trust.Standardization of decentralized identity systems will ensure that decentralized identities are portable and interoperable across different platforms,facilitating broad adoption.Users will develop greater trust in online services.The transparency and s

213、ecurity offered by DIM can help users feel more secure in sharing their information,fostering a healthier digital ecosystem.The ability to manage user consent and control data access will help organizations avoid hefty fines while building a reputation for ethical data management.Tech Decentralized

214、Identity:IDunion,IBM Blockchain Trusted Identity,Trinsic,1kosmos,Gataca,AU10TIX,Fractal ID,SpruceID Self-Sovereign Identity(SSI):Okta,Infopulse,Walt.Id,Evernym,Protectoria,Cheqd,Trasna Web3 Identity Management:Fractal ID,Privado ID,Galxe,BrightID,Verite,WIW,ONT ID,iden3,SPACE ID,Compilot Digital Wal

215、lets:Thales,IDnow,ID.me,AuthenticID,Identyum ID Wallet,GoodIDThe rise of decentralized identity management,powered by next-gen technologies,will empower individuals to reassert control over their own data in an ever more complex,digital networkIts easy to get lost or forget who we are when navigatin

216、g the complex jungle that online ecosystems are nowadays.Cue decentralized identity:firmly founded on distributed technologies such as blockchain and zero-trust security,it thrives on federation,rather than demonizing it.With tools and technologies like self-sovereign identity and smart contracts,we

217、re rewriting the collaborative script,placing the control firmly back in our hands.Businesses will not only save money by cutting down on identity theft but will also build customer trust like never before.Sounds like were in business.Keerthi Anantapur GuggilaExpert in ResidenceMy Identity,My Busine

218、ss30TechnoVision 202531We CollaborateWhat Agentic systems represent the next generation of automation,intelligently breaking down complex tasks into organized steps and executing them by coordinating existing digital tools and services.Unlike traditional automation that follows fixed rules,these sys

219、tems understand goals and orchestrate resources to accomplish them.When analyzing portfolio risk,for example,these systems determine and sequence all required steps automatically.They coordinate the gathering of data,pull market indicators,apply risk models,validate against compliance requirements,a

220、nd generate reports,ensuring each step flows naturally into the next.Adaptation is central to their operation.When faced with obstacles,whether missing data,system outages,or unexpected conditions,they adjust their approach by finding alternative data sources,rerouting workflows,or reorganizing task

221、 sequences.Use At CBW Bank,Edge AI creates a world where tasks like interest rate queries,account openings,fund transfers,and payment reminders simply happen autonomously,biometrically approved,and utterly seamless.Khanmigo of Khan Academy is an agentic system that autonomously supports educators an

222、d students.It dynamically breaks down complex educational goals into actionable tasks,such as generating personalized lessons,offering real-time tutoring,and adapts to feedback.Wellspan Health uses an agentic system from Hippocratic AI to screen and reach out to patients eligible for colon cancer sc

223、reenings,make appointments and make follow-up calls until the time of the procedure.Moveworks agentic AI copilot powers Broadcoms 1.Bot to resolve over 57%of employees IT issues autonomously,without service desk intervention.Additionally,it integrates scattered knowledge bases into a single interfac

224、e allowing employees to quickly find solutions via Google Chat,reducing the IT teams workload and enhancing efficiency.Moneyview leverages Emas agentic AI to automate customer support,improving service for their diverse user base.With over 45 million app downloads and$1.4 billion in loans disbursed,

225、they automated 70%of support tickets in multiple languages,reducing costs and ensuring faster resolutions.Rajesh S.IyerExpert in ResidenceImpact Operational agility can reach new levels as systems adapt to changing conditions in real-time while improving their performance through continuous learning

226、.While responses to market changes are faster,this heightened interconnectivity can amplify the impact of any system failures.Security and control considerations become increasingly critical as operations become more interconnected.While automation can reduce routine,system failures can cascade rapi

227、dly through operations.Online banks are reporting significant impact from agentic systems.AI agents are being used to handle up to two-thirds of all customer interactions.Repeat enquiries can be cut by 25%,all of which can result in millions in profit boosts.In the space of digital marketing,agentic

228、 AI is seen to improve marketing ROI by 30 x,in essence enabling one person to do the work of 30 at a tenth of the cost.Average customer time to value has seen a drastic decrease as well,demonstrating the transformative power of agentic AI in creating personalized,scalable marketing content.Healthca

229、re providers can use gen AI to streamline clinical documentation.AI agents can be used to record patient interactions and generate summaries for electronic health records,reducing administrative burdens.In a two-month pilot at a US firm,clinics showed a 78%reduction in cognitive load,a 40%drop in bu

230、rnout of the workers,and a 41%increase in time spent directly engaging with patients.Tech At the Edge:Waylay,Rabbit,Kneron,Edge Impulse Decentralized:Fetch.ai Ocean Protocol,SingularityNET,Haja Networks AI and Robotics:Osaro,Agility Robotics,Vicarious,Covariant Financial and Enterprise:Eigen Technol

231、ogies,Clara Analytics,Quantifi AIOps:Seldon,Grid.ai,Databand.ai,Opsani Conversational:Kore.ai,PolyAI,Replicant,Rasa,AvaamoAutonomous Agent AllianceCollaborative autonomous AI agents are taking over the heavy lifting in business operations,adapting and learning on the flyEvery mission(possible or imp

232、ossible)needs the right agents sometimes undercover,sometimes out in the open.As businesses embrace autonomy,intelligent AI agents are stepping up as key collaborators,tackling challenges with adaptability and focus,while continuously learning and evolving.Yet,the secret sauce remains the human touc

233、h which is crucial for building trust,safeguarding privacy,and ensuring resilience.Its not about replacing humans;its about crafting a seamless alliance between minds and machines.Your secret agents soon may not be that undercover anymore.32TechnoVision 202533We CollaborateWhat The human workplace h

234、as never been so technology-saturated,for better or worse.Research suggests that we toggle between different technologies thousands of times a day.Why?Because a host of collaboration technologies now support real-time synchronous communication and provide platforms for better asynchronous work,while

235、 gen AI dangles the promise of real thinking support.Collaboration tools are having a moment.Gartner estimates that their use has risen 44%in recent years partly fueled by greater remote work.A Microsoft study found that 85%of workers found these technologies to be a critical area of focus,and acade

236、mic researchers now cite their use as a critical component of digital literacy.We are also seeing clients jump into the gen AI journey at pace.Research from the Capgemini Research Institute(CRI)shows that 80%of organizations have increased their investment in gen AI since last year.CRI research on s

237、oftware engineering indicates that 61%of leaders believe gen AI use enhances creativity.Working collaboratively in an era of tech saturation means high highs and low lows.Highs:its never been easier to know what co-workers are thinking in real time,or to spark creativity with thought starters from g

238、en AI.Lows:its never been easier to be interrupted.or to find yourself drowning in questionable information.Use JPMorgan Chase launched LLM Suite,a generative AI assistant,to 60,000+employees.It connects users to external models like OpenAI,aiding in tasks such as email and report writing.Zoom intro

239、duced Zoom Docs,an AI-powered collaborative tool in its paid Workplace plans.Integrated with Zoom AI Companion,it offers content generation,real-time co-editing,multilingual translation,and customizable permissions to streamline team workflows.Swiss Re deployed Copilot for Microsoft 365 for HR,commu

240、nications,and business operations to boost productivity through automation,while ensuring compliance with data security standards.UKG,a US-based HR,payroll,and workforce management solutions provider is integrating Google Clouds generative AI into its human capital management(HCM)suites,combining UK

241、Gs AI models with Googles LLMs to improve employee engagement and provide enhanced business insights.ntv.de,an RTL brand,a Germany-based news portal,collaborated with ML6 to develop a solution that completes the editorial production process using LLMs.The solution helped streamline the editorial pro

242、cess by reducing the time an editor spends searching for a topic and suggesting text elements that save time per article and benefit time-to-publish.Melissa SwiftExpert in ResidenceImpact Collaboration tools are enabling a world where across many professions teams can spend almost half their day wor

243、king together which can be a huge boost to innovation and engagement.Online collaboration tools allow connections to be near-instantaneous,a perfect parallel to in-person workforce collaboration activities.On the darker side though,the proliferation of collaborative technologies has packed the worki

244、ng day full of mentally taxing task-switching.One study estimated that knowledge workers toggle between apps an astonishing 1,200 times a day,causing tremendous mental strain.Today gen AI jumpstarts work through inexpert but directionally helpful contribution.Time will tell if it can get promoted to

245、 a full collaborator.Positive impacts for todays work include faster starts and quick aggregation of information,allowing for faster and more insightful delivery of service.On the flip side,care must be taken to accurately spot and fix hallucination and false positives.Tech Meeting Assistants:Copilo

246、t for Microsoft 365,Zoom AI Companion,Otter.ai Productivity and Collaboration Tools:Asana,Slackbot Workflow Automation:Relevance AI,Boost AI AI-Powered Assistants:IBM WatsonX,ML6 AI Co-WorkersSynergy2The new workplace combines human creativity and insight with technology,balancing virtual and physic

247、al means into a powerful mixThe future of work thrives on a partnership that multiplies potential where human creativity and technology tools amplify each other to achieve more than before.AI and advanced collaboration technologies are reshaping this dynamic,enabling humans and their digital colleag

248、ues to work side by side,boosting productivity and unlocking new possibilities.Balancing virtual and physical workplaces is essential,blending the flexibility of remote collaboration with the richness of in-person connection to create adaptive workflows.Of course,this partnership isnt without its ch

249、allenges but when done right,it doesnt just add up;it exponentially transforms what work can be,proving two heads(even if ones digital)are better than one.34TechnoVision 202535We CollaborateWhat Developing the necessary infrastructure and platforms needs a collaborative approach among industry stake

250、holders and technology providers,ensuring that all parties work together to establish a cohesive ecosystem.This collaboration enhances interoperability and promotes innovation whilst prioritizing the protection of sensitive information,creating a secure environment for all users involved.Organizatio

251、ns must embrace responsible and collaborative innovation to comply with relevant regulations such as General Data Protection Regulation(GDPR)and Payment Services Directive 2(PSD2),and safeguard consumer rights.By working together and prioritizing ethical considerations,they can ensure that their inn

252、ovations are in line with public interests and legal standards.Global frameworks and regulations like the EU AI Act,which will be enforceable by August 2026,will help establish a broad set of obligations aimed at ensuring system resilience,robust data governance,and enhanced security measures to pro

253、tect consumer information.Standardized platforms enabling seamless exchange of information should be established adhering to relevant guidelines for data sharing,integrity,and security.For example,in healthcare,Open APIs can facilitate better integration between hospitals,laboratories,and insurance

254、providers,allowing for streamlined patient data sharing,enhanced coordination of care,and improved overall patient outcomes.Hyperscaler solutions like Google Cloud Platform,AWS,and Microsoft Azure offer strong data governance,security features,and compliance with relevant frameworks,ensuring data in

255、tegrity,availability,scalability,and cost efficiency while providing access to advanced technologies.Use X-Road,a decentralized data exchange platform developed by Estonia facilitates cross industry collaboration for efficient and secure data exchange.It achieves data privacy and security using stri

256、ng encryption and authentication methods.X-Road connects different data sources directly,enhancing resilience and reducing the risk of single points of failure.Its design supports encryption,digital signatures,and robust legal frameworks.Financial institutions are experimenting the concept of a shar

257、ed infrastructure to provide a unified view of balances across all the shared ledgers participants,with real-time visibility.Combined with tokenization,this could offer instantaneous movement of value and atomic settlement for transactions,reducing the need for reconciliation.BIS Finternet and MAS G

258、lobal Layer 1 are some of the promising initiatives in this regard.The Telefnica Network API is a venture established by major telecom operators to combine and sell network APIs to promote interoperability across sectors.It will enable innovative use cases such as anti-fraud verification for financi

259、al transactions,the ability to check device status so streaming providers can dynamically adjust video quality,and real-time healthcare data sharing.Neha PunaterExpert in Residence Centers for Disease Control and Prevention(CDC),a US government healthcare agency is implementing data modernization by

260、 improving data collection,integration,and analysis.These initiatives aim to facilitate quicker detection of health threats and enable more effective responses.This will be achieved using electronic case reports(eCR),which will enhance data interoperability and advanced analytics.The public healthca

261、re data will be shared with healthcare systems and providers using Trusted Exchange Framework and Common Agreement(TEFCA)to enable quicker action to respond to health threats.VTAP,Visa Tokenized Asset Platform,is Visas initiative to simplify the issuance and management of tokenized assets.Various as

262、sets such as currencies,real estate,digital collectibles will be represented as digital tokens on a blockchain,enhancing the efficiency and security of transactions,making asset management more efficient and accessible in the digital age.Impact Common infrastructure platforms enhance adaptability an

263、d scalability across various industries and regions,allowing for a greater array of use cases while ensuring adherence to relevant security standards.This also fosters innovation among providers to offer newer and more efficient services and applications.These frameworks and solutions support more e

264、fficient and secure data sharing in a digital environment,promoting collaboration while maintaining data sovereignty.This helps build public trust in digital governance.A comprehensive risk management framework across interconnected components of a digital ecosystem helps to address risks along with

265、 cybersecurity and resilience.It helps to define a methodical approach to prevent or mitigate the risk.Clearly defined oversight frameworks for cross-industry collaborations can build trust in data governance and digital resilience,while also enabling exploration of ways to enhance existing regulati

266、ons and frameworks for more efficient future collaborations.Tech Data Sharing:Cassie,Hammerspace,Vendia,AWS Data Exchange,Snowflake,iGrant.io Blockchain and API:Covalent,Helius,Mnemonic,Hyperledger,Ethereum,IBM Blockchain,Tributech Identity and Access Management:1Password,Socure,Transmit Security,Tr

267、uiloo Artificial Intelligence and Internet of Things:Kontakt,IBM AI,Google AI Platform,IOT,Microsoft Azure IoT Platform,Google Cloud IoT Core,AWS IoT,Affectiva,Realeyes Other Technologies:Codefi,IBM Watson,Microsoft Azure,Microsoft HoloLensIs,MindSphere,OpenAI,TensorFlowYour Business is a MeshEnable

268、d by efficient decentral mesh technology,organizations can join forces,even if its only on the fly,just for one day,for one occasion,or for one customerCaught in a mesh?Businesses can no longer just be digital but must become living,learning,and adaptive.With AI,agile applications,deep connectivity

269、and decentralized tech,it is easier and more efficient than ever to collaborate with others.Always-evolving,ecosystem-based business models drive unique products,services,and customer experiences that were deemed impossible before.They can cross the barriers of enterprises,industries,and regions.Mes

270、h collaboration enables businesses to see,predict,and adapt to market needs and circumstances in real-time and maybe just for a moment.Exactly what the rumble organizations are looking for.36TechnoVision 202537We CollaborateWhen physical assets and things become part of business networks,entirely ne

271、w economic models are on the horizonThings arent what they used to be.With every human,machine,and object carrying its own sovereign digital identity,new interactions flow seamlessly in a decentralized,interconnected ecosystem leaving no thing behind.Powered by the IoT,distributed ledgers,AI,and dee

272、p connectivity,new economic models thus redefine collaboration,innovation and value creation.To make it all work,balancing is essential though.But when we successfully navigate the complexity levels of this yet unheard economy,things could turn out to be everything.What The economy of things is the

273、next frontier of technology convergence,where the synergistic impact of technologies(IoT,DLT,AI,digital twins,5G,Web3)can create unprecedented value and impact.Connected devices,decentralized identity,intelligent agents,smart contracts,and distributed computing all work hand in hand to enable the ec

274、onomy of things,where objects,things or tokens can identify themselves and transact in a secure manner.Machine customers present a massive opportunity for enterprises,with the number of connected products and devices estimated to surpass 15 billion by 2025,and contribute to up to 20%of revenue by 20

275、30.Tokens can represent any asset,tangible or intangible,and its ownership in digital medium.Currency,assets,goods,art,identity,votes or carbon credits tokens are everywhere today,fundamentally influencing the way we transact and trade.Interoperability will be a key driver for scaled enterprise adop

276、tion of decentralized and connected technologies.It will connect a fragmented ecosystem,streamlining liquidity in the global financial landscape,as well as enabling seamless straight-through processing via connected devices.Use Tokenization is finding institutional adoption with real-world use cases

277、,especially in the financial services sector.Several banks have rolled out token services,including Citi,DBS,to unlock instant,24/7 real-time settlements.Payment service providers are also pioneering innovation in this space through new platforms and services(e.g.,JP Morgan,Visa,PayPal).94%of the ce

278、ntral banks worldwide are exploring a CBDC(Central Bank Digital Currency),with countries like China in advance stages of roll-out and other major regions embarking on large programs of work(e.g.,Digital Euro),while several initiatives are being aimed at improving cross-border payments(e.g.,Swift,Pro

279、ject Nexus,Project Agora,BRICS Pay).Tokenization is enabling digital ownership and fractionalization of assets in other sectors.Examples include Energy(ownership of EV stations),Luxury Cars(fractional ownership),and Fashion(NFT collections).Pairpoint,owned by Vodafone and Sumitomo corporation,and Se

280、nsos,founded by Sony Semiconductors have collaborated to combat supply chain fraud and automate payments.Through this collaboration,logistics companies can track their goods securely across the supply chain,using cellular tracking,AI,and digital identity,and automate payments upon delivery,using sma

281、rt contracts.Muhammed AhmedExpert in Residence Digital Public Infrastructure(DPI)is emerging as a critical enabler for governments to foster open and inclusive development,delivering economic opportunities and services to all citizens.India Stack has revolutionized identity(Aadhar,Digilocker),paymen

282、ts(UPI),data(Account Aggregator Framework),enabling open networks for value creation and delivery.In-car payments and V2X have the potential to transform the automotive sector.Customers can now pay parking fee and fuel costs without getting out of their cars with several players like BMW in Germany

283、and Citroen in India rolling out the services.Impact The economy of things,powered by identity(for things)and tokens(for value),will enable peer-to-peer and machine-to-machine transactions,improving operational efficiency,reducing costs,and enhancing trust.Digitization(CBDCs)and tokenization(digital

284、 assets)will shape the future of regulated markets,enabling fractionalization of assets,improving liquidity and democratizing access to financial services.Decentralized technologies such as blockchain improves operational efficiency(by automating processes through smart contracts)while enhancing tra

285、nsparency and trust.This new economic paradigm,however,brings many trade-offs around performance versus scalability,technology adoption vs resilience,security vs privacy,transparency vs trust,and so on.Tech Technologies:Ethereum,Hyperledger Fabric,Hyperledger Besu,Corda,Chainlink,Consensys Quorum,So

286、lana,Cardano,Circle,Ripple,Contour Blockchain,Algorand Digital Asset Custody and Wallets:Ripple,Fireblocks,HexTrust,Settlemint,MetaMask,Tokeny,Anchorage,Komainu,Zodia Custody,Taxcryp,Copper,Qredo,Securitization:ConsenSysCodefi,Polymath,Securitize,Polygon,Progmat,Chainalysis,Certik,Magic,AnChain.AI,T

287、axBit,Secretarium NFTs:OpenSea,Rarible,Larva Labs CryptoPunks,Decentraland,Sandbox,Unity,Centrifuge,Dapper,Polarise,NFTfi,Forte,Magic EdenEconomy of Things38TechnoVision 2025Thriving on DataWhere We AreLike Foucaults Pendulum revealing deeper truths,data and AI unlock transformative results driving

288、innovation,efficiency,and resilience.They empower businesses to create smarter decisions,seamless operations,and personalized experiences.But to reach this state of data-induced euphoria,data and models must be treated as first-class products.They need to be easy to find,share,use and trust.And they

289、 have to be anchored where theyre created and needed most to stabilize the business amidst constant change.While many organizations build data foundations like governance,quality and technology,the real challenge is activating data at the heart of strategy.Its about fostering trust and adoption acro

290、ss operations.Much like a pendulum aligning with Earths rotation,businesses often swing between bold data initiatives and a truly data-powered culture,thriving on data means mastering that steady,always changing rhythm.Balancing ActThe realm of data and AI is all about finding balance,perpetually.Bu

291、sinesses are swinging between central data control and handing the reins to individual domains,aiming for agility without chaos.While generative AI hogged the spotlight,hybrid AI models mixing tailored solutions with generative smarts quietly show theyre the next team players.Data must evolve from a

292、n untapped asset to a well-oiled action machine,fueling innovation,sharper decisions,and standout customer experiences.Sustainability,of course,plays a key part,keeping waste and resource needs in check without spoiling the passion.The real trick?Building data ecosystems that let businesses thrive w

293、ith speed,purpose,with just enough order and care to keep it fun.New TrendsThe newly introduced trends in the Thriving on Data container show exciting,fresh approaches to the world of data and AI,while also being indicative of some of its conflicting forces and dynamics:Data Sharing Is Caring(But Ta

294、ke Care!).Sharing data is a game-changer for innovation and collaboration,even among competitors.From internal platforms to real-time exchanges,data ecosystems are thriving.But dont overshare!In the age of generative AI,integrity,privacy,and compliance are non-negotiable.Treat data like a VIP produc

295、t and share responsibly because caring means taking care.AI Meshed Up.AI solutions are no one-size-fits-all affair.Theyre a dynamic mesh of multimodal,multi-model,and hybrid systems.These interconnected AI agents create adaptive feedback loops,driving efficiency and autonomy.But flexibility comes wi

296、th challenges:transparency,ethical oversight,and calibration are critical.In this evolving AI mesh,progress is balanced by trust-building and continual fine-tuning.3 Steps to Take1.Empower business-driven data ownership.Shift from centralized control to federated management,putting data ownership in

297、 the hands of business domains.Ensure data is accessible,trustworthy,sensitive data protected while easy to use with open standards and automated platform services.This approach enables agility while maintaining coherence across the organization,turning data into actionable,high-value insights.2.Bui

298、ld hybrid AI solutions for real-world challenges.Leverage a mix of generative and hybrid AI models tailored to specific business needs.Balance innovation with transparency and ethical oversight to maintain trust.By adopting diverse,purpose-built AI solutions,organizations can optimize operations,enh

299、ance customer experiences,and address challenges with flexibility and precision.3.Optimize data and AI for efficiency and sustainability.Adopt frugal data and AI practices choosing the right-sized datasets and models for the task at hand.Streamline processes to minimize energy use,CO emissions,and w

300、aste while driving actionable insights.This dual focus on efficiency and sustainability ensures businesses can thrive responsibly in an increasingly data-intensive world.Thriving on DataData Sharing is Caring(But Take Care!)Power to the PeopleAI Meshed UpNet DataThe Thing with Data40 42444648Robert

301、EngelsExpert in Residence 39394140TechnoVision 2025 Thriving on DataRajashree DasExpert in ResidenceWhat Collaborative data ecosystems,different organizations sharing data under applicable regulations to create new value for all participants,take many different forms relying on foundational capabili

302、ties such as privacy,ethics,ownership,trust,compliance,and accessibility.Federative approaches data mesh are emerging,pushing business domains to truly own and manage their data and its uses,to actively collaborate with internal and external partners.Treating data as a first-class product,not only p

303、roviding trusted and fresh data but also making data products available to internal and external consumers through a compelling,self-service experience.Interoperability and open data protocols are required to allow systems to communicate and exchange information timely and securely.Organizations nee

304、d to comply with the Data Privacy Act.Therefore it is important to have data sharing agreements with the organizations involved,and have the data privacy officer sign-off on certified and trusted data.They also need to make sure that certified LLMs are being used within enterprise.Data governance pl

305、atforms and market places are enablers for data monetization,unlocking data value for competitive advantage,operational efficiency,customer experience,product enhancements,while taking care of potentially sensitive data,with anonymization.Use Researchers at Asan Medical Center in South Korea have su

306、ccessfully applied homomorphic encryption(HE)to big data from multiple institutions,demonstrating its effectiveness in securely combining diverse data sources for predictive AI models while maintaining privacy.The WISDOM Project,comprising eight European universities,is using AI to address chronic i

307、mmune-mediated diseases while integrating VEIL.AIs(a Finland-based startup)anonymization solutions to ensure compliance with GDPR and EHDS in handling sensitive health data.The US Navy collaborated with Anjuna Security,a US-based computer and network security company,and NVIDIA to deploy Llama3 LLM

308、models on confidential NVIDIA H100 Tensor Core GPUs within the NVIDIA LaunchPad environment,using Anjuna Seaglass platform.It provided a virtualized,secure environment that was easy to deploy and operate.Netflix has partnered with clean room suppliers Snowflake,InfoSum,and LiveRamp to create data cl

309、ean rooms that will allow advertisers to share data and build audiences in a secure and privacy-compliant way.Impact Capgeminis past research has shown the benefits of data ecosystems for the private sector.These included a 15%improvement in customer satisfaction,14%improvement in productivity/effic

310、iency,and an 11%reduction in costs annually over 23 years.Collaborative data ecosystems are key to address societal challenges and organizational purposes,for example in health,public and citizen services,energy consumption,agriculture,and sustainability.In collaborative data ecosystems,organization

311、s are likely to find unexpected new partners fueling new,data-powered value streams,data monetization,and even breakthrough innovative business models.Embracing ownership and data-product management by business domains is vital to create an organization-wide,data-powered culture.Sensitive data can b

312、e anonymized through generation of synthetic data,which again can be fed into AI models as data-products.Tech Data Exchanges and Marketplaces:AWS Data Exchange,Snowflake Data Marketplace,Dawex,Human Data Income(HUDI)Defi token-driven data monetization,Harbr Data Marketplace,Nokia Data Marketplace,Co

313、llibra Marketplace,Microsoft Azure Marketplace Data-sharing Platforms:Amazon Redshift Data Sharing,Microsoft Azure Data Share,Snowflake For Collaboration and Data Sharing,Databricks Delta Sharing,Google Analytics Hub,IBM Data Product Hub,eightwire,Immuta,baffle,bobsbled Data-collaboration Platforms:

314、Harbr,Snowflake Data Cloud,Infosum Data Collaboration Platform,Duality Data Collaboration,Hex,LiveRamp,Walmart Luminate Federated Learning:IBM Federated Learning,TensorFlow Federated,Owkin Open Source FL,Microsoft FLUTE,Sherpa.ai,Nvidia Flare,FedML,Gemmo.ai,Flower,Duality,acuratio Data Clean Rooms:S

315、nowflake Data Clean Rooms,InfoSum,LiveRamp,AWS Clean Rooms,AppsFlyer,Epsilon,Google BigQuery,Claravine,acxiom,Optable Differential Privacy and Cryptography:Microsoft Differential Privacy,Google BigQuery Differentail Privacy,Sarus Differential Privacy,Cosmian Confidential AI for the Cloud,Zama Fully

316、Homomorphic Encryption,Cryptomathic Data Collaboration/Data Mesh Enablers:DataPlex,Cinchy,IBM Data Fabric,Talend,Dremio,Snowflake,Omnisient,Starburst,Dataiku LLM Mesh,Splunk,Datastreams,DatabricksData Sharing is Caring(But Take Care!)Collaborating in data ecosystems gets more value out of data,both

317、internally and externally,as long as its done with careCollaborative data ecosystems are transforming the way organizations share,innovate,and thrive even alongside competitors.Think of it as everyone bringing their best to the table:data thats secure,consumable,and shared in real-time.What works ex

318、ternally can also boost collaboration within.But with generative AI raising the stakes,theres no room for shortcuts.Data integrity,privacy,and authenticity are non-negotiable.Both providers and consumers of data products must take responsibility to avoid missteps and ensure compliance.The result?A s

319、marter,faster,and more connected ecosystem where everyone has a seat at the table.Can we get a Like for that?414342TechnoVision 2025 Thriving on DataWhat Within a technology business,data needs to be accessed,used and activated.A Capgemini Research Institute publication shows that true data masters

320、put a strong focus on data democratization.Extending datas reach empowers individuals,businesses,and communities catalyzing informed decisions,sparking innovation,and driving societal progress while addressing historical inequalities in data accessibility.This alignment with data democratization is

321、reflected in our customer-centric approach,which places people at the core.This means that it is centered around understanding and addressing customer data needs,preferences,and overall satisfaction.It includes personalization,data-driven customer experience,and customer performance analytics.Sustai

322、nability is another vital pillar.Projects like the sustainability data hub and net zero are of utmost importance now.Were leveraging renewable insights,optimizing intelligent IT operations,and building data trust as fundamental pillars to empower individuals and organizations.Global ethical AI leade

323、rship requires a balance between technological advancement and human values,ensuring technology serves the greater good.Use Stanford Medicine and Microsoft deployed Nuance Dragon Ambient eXperience Copilot,providing conversational,ambient and generative AI to Stanford Medicines clinicians to allevia

324、te physician burnout and enhance patient care by streamlining administrative tasks.Metro South Health,an Australia-based Health Service provider,partnered with Salesforce to implement a low-code/no-code platform.It enhances internal apps development to complement its apps development team with capab

325、ilities to build out apps when needed.Cineplex,a Canada-based media and entertainment company,revolutionized its operations by enabling employees to utilize Microsoft Copilot Studio to develop customized,AI-driven copilots and Power Automate for scalable desktop flows,saving the company more than 30

326、,000 hours annually.OpenAI and Los Alamos National Laboratory,a Mexico-based multidisciplinary research institution,partnered to evaluate how models like GPT-4o can assist with tasks in a physical laboratory setting through multimodal capabilities such as vision and voice.The San Francisco Police De

327、partment used Microsoft Power Platform to create an app that made the process of reporting stolen car returns near-instantaneous,ultimately saving hundreds of hours of driving time for the officers and also reducing department costs.Impact Organizations can empower people with generative AI leading

328、to improved workforce impact,reduced model creation costs gaining a competitive edge,managing risks,promoting enterprise adoption.But for this they also need to ensure AI is trustworthy while protecting intellectual property.People can be prepared for a sustainable tomorrow by unveiling emerging cli

329、mate tech data innovations,integrating climate technologies,and shaping the future of sustainable agriculture while recognizing the impacts on industries.Self-service of data,through data and model marketplaces can result in speedier availability of new insights to the business,improving responsiven

330、ess and adaptability.The AI supply chain can be automated with cost-effective,faster production of high-quality BI,analytics,and AI results,both near or within the business and from a central delivery function.Tech Data Marketplaces:AWS,Snowflake,DAWEX,RAISE,Oracle Data Marketplace,Reply.io Self-ser

331、vice BI and Analytics:AWS QuickSight,Tableau,Qlik,SAS Visual Analytics,Dataiku,Saagie,Google,Google Analytics,Salesforce Einstein Analytics,SAP Analytics Cloud,Sisense,Alteryx,Microsoft Power Platform,Github Copilot,Amazon SageMaker,Spotfire,Microsoft Copilot,SAP Joule,Glean,Activeloop,Microsoft Pow

332、er Platform AutoML:DataRobot,Google,H2O.ai,Microsoft,AutoKeras,Databricks,Feedzai,Kortical,Oracle,IBM,AWS,JADBio AutoML,BigML MLOps:Dataiku,Amazon SageMaker,Azure Machine Learning,Google AI Platform,MLflow,Kubeflow,Metaflow,Neptune.ai,Fiddler.ai,RAISE,H2O MLOpsPower to the PeopleA growing scarcity o

333、f specialized skills,the need to activate data as close to the business as possible,plus powerful AI and automation tools,are all driving the unstoppable self-service data revolutionTime to fight the central power!Within a true technology business,everyone can take the role of data scientist or data engineer.Data-powered operations may only be a chat away.It happens best when in close proximity to