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1、Economic Report 2025Contents2Economic Report 202503Foreword04Key Findings24Socio-Demographic Aspects 3337Glossary&Methodology05HR Services Industry2023 Results Sales Revenues Number of agencies Internal staff18HR Services Industry2024 Trends Sales Revenues Agency work activity index Online jobs mark
2、et Job placements Penetration Economic sectors servedRegional Focus North America Latin America Europe-APAC3After a strong rebound in 2022,private employment agencies faced strong headwinds in 2023.Several drivers entered into play,including a challenging economic environment,skills mismatch in a ti
3、ght labour market,and geo-political tensions.In these challenging times,private employment agencies worked further on improving their efficiency and reached out to more people in need of a job,be it via physical agency outlets or via online platforms.Private employment agencies play a vital role in
4、todays labour market,bridging the gap between talent and opportunity.They act as catalysts for economic growth,connecting job seekers with roles that align with their skills and aspirations while helping companies find the right people to drive their success.By fostering flexibility and efficiency,t
5、hese agencies create innovative win-win outcomes for workers and employers alike.As WECs recent research has shown,it has never been this difficult to plan for future talent and skills.HR managers all over the world are coming to the conclusion that flexible workforce solutions are the way forward i
6、n this rapidly changing environment.Innovating constantly,agencies leverage technology to match candidates to jobs faster and provide tailored workforce solutions.Beyond placement,they empower workers through skills training,upskilling programs,and career guidance,enabling agency workers to enhance
7、their value and access better opportunities.For businesses,agencies offer critical support to address skills gaps,meet seasonal demands,and adapt to evolving market needs.By linking aspirations with opportunity,private employment agencies drive personal and economic success.Marius OsterfeldChair of
8、the Economic Affairs CommitteeViktorija ProskurovskaLabour Market Intelligence ManagerForewordBeacon of opportunity4Source:IMF,WEC members,SIA Own calculations2023 was a year of headwinds.Agency work activity in terms of hours worked declined across the globe with only a few exceptions.Labour market
9、s were gradually loosening,inflation stood at 6.7%,still above central banks targets,and global GDP growth was a meagre 2.3%.As a result,the HR services industry turnover grew 0.5%in nominal terms in 2023,largely as a result of an increase in workers remuneration.Sales revenues in the largest HR ser
10、vices market,the US,declined 11.2%in 2023,while Japan,Germany,the UK and Australian markets experienced positive nominal growth.Among smaller markets,France and Sweden have also experienced nominal declines(-0.8%and-5.4%respectively),while Japan(+8%),China(+5%),Australia(+5%)and India(+4%)all regist
11、ered healthy nominal growth.The number of people placed in jobs(temporary and permanent)by the HR Services industry globally remained broadly stable(-0.3%)in 2023 at just over 60 million individuals.The strong decline in the US(-13%)was balanced by strong growth in India(+16%),China(5%),the UK(11%)a
12、nd Japan(2.4%).Mixed results in terms of the number of people that the HR Services sector helped find jobs led to the agency work penetration rate stabilisation at 1.8%in 2023,indicating that the increase in the working age population in 2023 from the year before was proportional to the increase in
13、the number of people placed in jobs.Early 2024 indications suggest that the agency work activity dynamics in Europe and North America continued being challenged,while buoyant in Asia and South America.Despite the fact that the number of open job postings continued inching downwards,the gap remains,n
14、ot least due to a skills mismatch arising from the green and tech transitions.This points to a great need and opportunity for training and(re-)skilling of job seekers.Key findingsKey results of 2023 and early indications for 2024Economic Report 20255Agency WorkIs a triangular employment relationship
15、,defined in ILO Convention 181 as:“Services consisting of employing workers with a view to making them available to a third party,who may be a natural or legal person(“user enterprise”)which assigns their tasks and supervises the execution of these task”.Managed Services ProvidersMSP is a service wh
16、ereby a company takes on primary responsibility for managing an organizations contingent workforce programme.Typical responsibilities of an MSP include overall programme management,supplier selection and management,order distribution and often consolidated billing.And MSP may or may not be independe
17、nt of a staffing provider.Direct RecruitmentServices for matching offers and applications for employment,without the private employment agency becoming a party to the employment relationships which arise therefrom(Source:ILO Convention 181),including executive search and selection.Recruitment Proces
18、s OutsourcingA service by a third-party specialist provider to assume the role of the clients recruiting department by owning and managing part of all its recruitment process and related recruitment supply chain partner relationships,provided the necessary skills,activities,tools,technologies,and pr
19、ocess methodologies.Career Management Services which enable jobs,skills and business performance to be viewed in an integrated way and with a long-term perspective.In includes primarily services such as outplacement and career transition,redevelopment and other development activities designing to he
20、lp organisations and individuals to manage changes in the practices,processes,conditions and basis of employment.Overview of the HR services represented in this reportEconomic Report 20256Source:WEC members,SIA,In-house calculations*Growth in nominal termsPrivate Employment Services Industry Global
21、Market 2023 643 bnUSD 711 bnGlobal HR Services Industry(bn,&y-o-y%change)Global sales revenues of HR services industry grew 0.5%*in 2023 351 110 82 90 7 2Agency work(through agency)Agency work(through MSP)Direct RecruitmentMSP(excl.AW activities)RPOOutplacement4.9%,351-19.2%,1100.2%,8217.5%,90-9.8%,
22、712.5%,2Agency work(throughagency)Agency work(through MSP)Direct RecruitmentMSP(excl.AW activities)RPOOutplacement202320222021Economic Report 20257*The index is calculated in real terms,i.e.,inflation and foreign exchange rate adjusted.Source:WEC members,SIAIn-house calculations20202023India144261Ja
23、pan128209New Zealand166193Australia118148Sweden97141Austria119138Denmark99131Germany87128Netherlands108126Finland105125Switzerland106119Italy95119Belgium91115Spain93113Norway98112UK91103USA92102France82100Poland7597Sales revenues of the top five markets increased by 22%*between 2017-2023HR Services
24、Sales Revenues Index in Selected Countries(national currency,Inflation-adjusted)100107114118121130Australia,148100141143119147148Austria,13810010510691107107Belgium,1151001051069913212913110098114105116129Finland,1251001051058296100France,1001001011048797124Germany,128100117128144188225India,2611001
25、0410095123120Italy,119100102118128132167Japan,209100113119108119116Netherlands,126100119173166186171New Zealand,19310011011498115121Norway,1121009992759082Poland,9710010410993109104Spain,11310010710897117144Sweden,141100110112106119128Switzerland,119100971059110493UK,10310010910392110105USA,10220172
26、01820192020202120222023Economic Report 20258Sales revenues*in largest HR services markets-2023(bn,y-o-y%)Evolution was varied across countries*Here,HR Services includes Temporary Agency Work and Direct RecruitmentSources:WEC Members,SIAIn-house calculations.Values are in nominal terms(not adjusted f
27、or foreign exchange rates or inflation).Sales revenues in the 15 largest markets shrank 2.6%in 2023 166 bn,-11.3%74 bn,+8%43 bn,+2.2%44 bn,+5.6%38 bn,+5.2%22 bn,-0.8%22 bn,+4.8%20 bn,+1.9%18 bn,+4.4%14 bn,+0.1%12 bn,+0.3%9 bn,-5.4%8 bn,+1.8%7 bn,+1.1%6 bn,+3.2%*Here,HR Services includes Temporary Ag
28、ency Work and Direct RecruitmentSource:WEC members,SIAIn-house calculations365bn(USD 404bn)or 58%Top five HR services*markets totalledof the global total of HR services sales revenues(TAW&DR)in 2023.All largest markets except the USA grew in 2023.166bn(USD 184bn)74bn(USD 82bn)43bn(USD 47bn)44bn(USD
29、49bn)38bn(USD 42bn)Top five countries account for 58%of industrys global sales revenuesEconomic Report 20259Sources:WEC MembersIn-house calculationsStaff growth in 2023 was mainly driven by the Belgian,New Zealand&the UK markets226 600HR ServicesAgencies4 millionInternalStaffThe number of HR service
30、s agencies grew4.2%HR services industry increased agencies&held staff steady-0.2%The number of internal staff held stableEconomic Report 202510Position was sustained in most of the largest global HR marketsEconomic Report 202511Sources:WEC Members,EurostatIn-house estimations and calculations 0.1 mi
31、llionfewer people were placed in temporary and permanent jobs by the HR services agencies in 2023,a decline of-0.2%compared with 2022.Number of people placed by Private Employment Agencies globally60 millionNumber of placements through TWAs56.1 millionNumber of placements through DR3.9 millionThe nu
32、mber of people placed in jobs by HR services inched downwards(-0.2%)in 2023Economic Report 202512Sources:WEC MembersIn-house estimations and calculations Job placements(TAW&DR)in largest HR services markets-2023(m)DRIVING FORCESChina and India,combined,placed nearly 2m more people in jobs in 2023 th
33、an in 2022.The biggest decline occurred in the USA:1.9m less in 2023 compared with 2022.China,USA&India accounted for 69%of all workers placed by HR services in 2023CN 22.8USA 12.7IN 6.2FR 3.1JP 2.7UK 1.9BR 1.1IT 1.0NL 0.9PL 0.9DE 0.8BE 0.7ES 0.7CA 0.7AU 0.6Others 3.4Economic Report 202513Sources:WE
34、C MembersIn-house estimations and calculations Headcount index for selected countries(2017=100)20202023China201222India137221UK125163Australia125163TOP 15121136Japan100136Italy106135Brazil100129Canada115122Switzerland90115France91113Belgium92109Spain9499Netherlands8383USA8882Poland7477Germany7677Top
35、 15 markets placed 36%more people in jobs in 2023 compared with 2017HR services headcount index,selected markets100122135201205211China,222100108103889194USA,82100116132137167190India,22110010410591110117France,113100104107100120133Japan,136100190175125139147UK,163100116117106130140Italy,13510010410
36、3839093Netherlands,831008379747478Poland,771009787767980Germany,7710010410592105113Belgium,10910010711094110114Spain,99100110113115117119Canada,122100102105125146161Australia,16310011110590109115Switzerland,1152017201820192020202120222023Economic Report 202514Source:WEC Career Management Networks Co
37、rporate MembersIn-house estimations and calculations Career transition support of individuals by country-2023(m)CAREER TRANSITION SUPPORTWEC member companies specializing in career management,supported 520 thousand individuals working in over 15 thousand companies around the world in 2023.Career man
38、agement companies provided support to over half a million people in 2023USA,57%UK,9%France,9%Canada,5%Australia,2%Rest of the world,18%Economic Report 202515Sources:WEC Members,Eurostat,ILOIn-house estimations and calculationsPenetration rate is the ratio of full-time equivalent number of agency wor
39、kers to all working population of 15+years old(ILO).All figures are rounded.Penetration rate-2023(%)Evolution of agency work penetration rate by region(%)Global agency work penetration rateremained stable at 1.8%3.2%3.2%3.1%2.9%2.9%2.7%2.5%2.4%2.4%2.3%2.2%2.2%2.1%2.1%2.0%1.9%1.5%1.5%1.2%1.2%1.1%0.9%
40、0.9%0.8%0.8%0.8%0.7%0.7%0.6%0.5%0.4%0.4%0.3%0.3%0.3%0.2%0.2%0.2%0.1%APAC 2.1%Global 1.8%Europe 2.0%Americas 0.8%NLIEUKCNJPFRLUSIAULVBECHSEFIDEATITUSPONZINPLNOCZCADKHRLTESCOGREECLROBGHUAGBREG1.2%0.3%2.0%2.0%0.1%1.73%1.2%0.3%2.0%2.0%0.1%1.78%1.1%0.3%2.00%2.1%0.1%1.83%NORTH AMERICALATAMEUROPEAPACAFRICA
41、GLOBAL202120222023Economic Report 202516Sources:WEC MembersIn-house calculations.Percentage shares are based on weighted averages across countriesHR services are vital for all economic sectorsServices is the primary sector for agency workers employment2%21%2%50%7%4%13%APAC15%11%39%4%9%22%LATAM2%36%9
42、%42%4%2%5%EUROPE2%27%6%45%8%3%8%GLOBALAgricultureManufacturingConstructionServicesHealthcarePublic AdministrationOtherEconomic Report 202517Sources:WEC MembersIn-house calculations.Global share of healthcare workers among all agency workers is a weighted average across the sample of reporting countr
43、ies.The global share of agency workers in healthcare sector in 2023.5.2%Agency workers continue to play a pivotal role in healthcareAgency workers in healthcare(%of all agency workers)0.0%2.0%4.0%6.0%8.0%10.0%12.0%14.0%16.0%18.0%20.0%IENOAUTRNZCHJPSENLINDEBRCLUSMXFRBEROIT20232022Economic Report 2025
44、18Agency work activity for selected countries/regions quarterly dynamics(y-o-y,%)Agency work activity was in decline in the US,Europe and Japan,while upbeat in Chile and India.Sources:ASA Staffing Index,ACSESS Canadian Staffing Index,Statistics of Japan,Indian Staffing Federation,WEC MembersIn-house
45、 calculations Agency work activity is measured in hours worked by people placed in jobs over a given period.2024 was a(second in a row)challenging year for the global agency work industry-20%-10%0%10%20%30%40%50%60%70%80%1Q212Q213Q214Q211Q222Q223Q224Q221Q232Q233Q234Q231Q242Q243Q244Q24USEuropeJapanCh
46、ileIndia(QoQ growth)Economic Report 202519US&European quarterly agency work activity vs GDP dynamics(y-o-y,%)Continued political tensions,strong focus on elections in 2024 as well as weakening economy had a dampening effect on the European and the US private employment agencies markets.A weakening e
47、conomy had a dampening effect on agency work marketsSources:ASA Staffing Index,WEC Members,Eurostat In-house calculationsHR services industry activity is the oil in the economic engineHR services help businesses grow by searching&placing skilled workforce-18%-12%-6%0%6%12%18%-60.0%-40.0%-20.0%0.0%20
48、.0%40.0%60.0%4Q191Q202Q203Q204Q201Q212Q213Q214Q211Q222Q223Q224Q221Q232Q233Q234Q231Q242Q243Q244Q24Europe agency work activity(y-o-y)US agency work activity(y-o-y)Europe(EU28)GDP growth(y-o-y)US GDP growth(y-o-y)Economic Report 202520Source:WEC members,EurostatIn-house calculationsCorrelation:European
49、 agency work dynamics&GDP dynamics,2019-2024Correlation:US agency work dynamics&GDP dynamics,2019-2024Change in agency work activity is a reliable predictor of a change in economic sentimentAgency Work is strongly correlated with the GDP across geographiesy=2.86x-0.02R=0.79-60%-40%-20%0%20%40%60%-20
50、%-15%-10%-5%0%5%10%15%y=3.94x-0.05R=0.76-60%-40%-20%0%20%40%60%-15%-10%-5%0%5%10%15%Economic Report 202521Dynamics of unique online job postings by region 2023(y-o-y%change)Online job postings by HR services agencies represented18%of all global online job postings in 2024.HR services companies onlin
51、e job ads decreased-16%globally in 2024 compared with 2023.Number of unique online job postings by region 2024(m)The online job market has been shrinkingEurope remains the worlds largest online jobs market-27%-30%-21%-5%-24%-25%0%-10%-18%-2%-24%-38%AfricaAsiaEuropeNorthAmericaOceaniaSouthAmericaTota
52、lHR Services61.746.616.412.72.11.518.44.81.50.90.30.2EuropeNorthAmericaAsiaSouthAmericaAfricaOceaniaTotalHR servicesSource:LightcastLightcast data covers all countries of the globe and is collected from public online sources(excludes private online job boards).One online job posting(even if 100 jobs
53、 are announced)counts as one job posting.All job posting duplicates(i.e.,same job posting on several job boards)are removed.Economic Report 202522Number of unique staff agencies online postings by industry-2023Is the share of the Information and communication services industry in all online HR servi
54、ces agencies job postings in 2023.16%HR services are placing people in jobs across all economic sectors16%14%10%10%10%8%6%5%5%4%12%Information&CommunicationProfessional,Scientific And Tech.ActivitiesManufacturingAdministrative&Support ServicesFinancial And InsuranceHuman Health And Social Work Activ
55、itiesConstructionAccommodation And Food ServiceTransportation&StorageWholesale&Retail Trade;Repair Of MotorVehicles&MotorcyclesOtherSource:LightcastLightcast data covers all countries of the globe and is collected from public online sources(excludes private online job boards).One online job posting(
56、even if 100 jobs are announced)counts as 1 job posting.All job posting duplicates(i.e.,samejob posting on several job boards)are removed using an AI algorithm.Economic Report 202523Top 20 occupations sought by HR services in online jobs markets-2024(%of all occupations within respective region).24%A
57、 wide variety of occupations are sought by HR services agencies onlineTop 10 occupations in each region,combined,represent nearly a quarter of global online postings by HR services companies in 2024.of all online job postings12.7%4.7%6.1%3.6%5.6%4.7%4.5%2.5%4.2%3.7%3.5%2.9%Registered NursePhysicianS
58、ales RepresentativeProduct PromoterAccountantSoftw.Dvlpr/EngineerPhysicianProject ManagerSoftw.Dvlpr/EngineerCustomer Service RepWarehouse WorkerManuf.Machine OperatorNorth America South AmericaAfricaOceaniaAsiaEuropeSource:LightcastLightcast data covers all countries of the globe and is collected f
59、rom public online sources(excludes private online job boards).One online job posting(even if 100 jobs are announced)counts as 1 job posting.All job posting duplicates(i.e.,samejob posting on several job boards)are removed using an AI algorithm.Economic Report 202524Agency workers by gender-2023(%of
60、all agency workers)is the global share of female agency workers in 2023The global share of women in the entire labour force is 39.5%.37%Sources:WEC Members,World BankIn-house calculations.Sample average is weighted against the total agency work population of each respective country reported for the
61、yearAgency work creates employment opportunities for women around the globeShare of women in agency workforce depends largely on the industries agency workers are placed in63%37%MenWomenEconomic Report 202525Agency workers by age-2023(%of all agency workers)of agency workers are under 3047%of agency
62、 workers are aged 45 and over24%Agency work supports youth in accessing labour marketsThe agency workers age structure is also influenced by national demographics24%23%29%15%8%55Sources:WEC MembersIn-house calculations.Sample average is weighted against the total agency work population of each respe
63、ctive country reported for the yearEconomic Report 202526Students among agency workers-2023(%of all agency workers)Sources:WEC MembersIn-house calculations.Sample average is weighted against the total agency work population of each respective country reported for the yearAgency work offers appealing
64、 pathway to employment for studentsof agency workers,on average,are students.16%41%24%23%21%17%16%16%10%10%9%Economic Report 202527Level of education of agency workers-2023(%of all agency workers)of agency workers,on average,have a secondary(medium)level of education.37%of agency workers,on average,
65、have higher education.39%Sources:WEC MembersIn-house calculations.Sample average is weighted against the total agency work population of each respective country reported for the yearOn average,agency workers are well-educatedAverage level of qualification of agency workers is conditional upon limita
66、tions on use of agency work in specific sectors or types of jobs23%37%39%LowMediumHighEconomic Report 202528Skills required from agency workers 2023(%of all agency workers)of agency workers are expected to have high level of skills30%of agency workers are expected to have a medium level of skills45%
67、All types of jobs can be filled by agency workers,even high-skilled onesLevel of skills depends on profession and on the economic sectorSources:WEC MembersIn-house calculations.Sample average is weighted against the total agency work population of each respective country reported for the year24%45%3
68、0%LowMediumHighEconomic Report 202529Rate of conversion of agency workers contracts from temporary to permanent 2023(%of all agency workers)of temporary agency workers were offered a permanent contract in 202327%Agency work is a proven gateway to a permanent contractWhere allowed by law,converting a
69、 temporary contract into a permanent one is popularSources:WEC MembersIn-house calculations.Sample average is weighted against the total agency work population of each respective country reported for the year70%40%35%34%27%25%25%25%23%20%16%Agency work is not just part-timeEven when temporary,agency
70、 workers contracts are most often full-time jobsEconomic Report 202530Share of agency workers working full-time-2023(%of all agency workers)of agency workers(on average)were working full-time in 202362%Sources:WEC MembersIn-house calculations.Sample average is weighted against the total agency work
71、population of each respective country reported for the year100%92%81%78%75%75%75%62%46%45%26%22%Economic Report 202531Sources:WEC Members,SIASales revenue figures includes MSP&RPO in both North&South AmericaIn-house calculations.All figures are rounded.Indicator2023Number of people placed in jobs(m)
72、13.4Number of private employment agencies28,000Number of internal staff474,700Sales revenues(bn)233North America CanadaMexicoUSAEconomic Report 202532Sources:WEC Members,SIASales revenue figures include MSP&RPOIn-house calculations.All figures are rounded.Indicator2023Number of people placed in jobs
73、(m)2.0Number of private employment agencies10,900Number of internal staff465,100Sales revenues(bn)5.7Latin AmericaArgentinaBrazilChileColombiaPeruEconomic Report 202533Sources:WEC Members,SIA,EurostatIn-house calculations.All figures are rounded.Indicator2023Number of people placed in jobs(m)12.2Num
74、ber of private employment agencies94,900Number of internal staff497,800Sales revenues(bn)232EuropeAustria,Belgium,Bulgaria,Croatia,Czech Republic,Denmark,Estonia,Finland,France,Germany,Greece,Hungary,Ireland,Italy,Latvia,Lithuania,Luxembourg,Netherlands,Norway,Poland,Portugal,Romania,Spain,Sweden,Sw
75、itzerland,Trkiye,UKEconomic Report 202534Sources:WEC Members,SIAIn-house calculations.All figures are rounded.Indicator2023Number of people placed in jobs(m)32.4Number of private employment agencies89,500Number of internal staff(m)2.6Sales revenues(bn)168Asia-Pacific(APAC)AustraliaChinaIndiaIndonesi
76、aJapanNew ZealandEconomic Report 202535AgencyworkAgency work is a triangular employment relationship,defined in ILO Convention 181 as:“Services consisting of employing workers with a view to making them available to a third party,who may be a natural or legal person(“user enterprise”)which assigns t
77、heir tasks and supervises the execution of these tasks”.It can be named Dispatched Labour in Asia,Labour Hire in Africa or Temporary Staffing in the USA.Managed Services Providers(MSP)MSP is a service whereby a company takes on primary responsibility for managing an organisations contingent workforc
78、e programme.Typical responsibilities of an MSP include overall programme management,reporting and tracking,supplier selection and management,order distribution and often consolidated billing.The vast majority of MSPs also provide their clients with a vendor management system(VMS)and may havea physic
79、al presence at the clients site.An MSP may or may not be independent of a staffing provider.CareermanagementCareer Management services enable jobs,skills and business performance to be viewed in an integrated way and with a long-term perspective.It includes primarily services such as outplacement an
80、d career transition,redeployment and other development activities designed to help organisations and individuals to manage changes in the practices,processes,conditions and basis of employment.PenetrationrateDaily average number of agency workers(in FTEs)divided by the working population(as defined
81、by the ILO as follows:“The employed comprise all persons of working age who during a specified brief period,such as one week or one day,were in the following categories:a)paid employment(whether at work or with a job but not at work);or b)self-employment(whether at work or with an enterprise but not
82、 at work).”Daily average numberof agency workers(in Full Time Equivalents-FTEs)Total number of hours worked by all agency workers in a country over a period of one year divided by the average number of hours worked over a period of one year by a worker with a full-time job with an open-ended contrac
83、t.Private employment services/Employment industryAgency work is usually one of several other HR services provided by recruitment and employment agencies,along with direct recruitment,career management,RPO and MSP.The collective name for these services is private employment services.The employment ag
84、ency provides a professional service to a user company by taking over(a part of)the recruitment and HR process.In this sense,private employment services are comparable to other professional and business services such as auditing and accounting,communications and marketing,facilities management,etc.D
85、irectrecruitmentServices for matching offers of and applications for employment,without the private employment agency becoming a party to the employment relationships which may arise therefrom(Source:ILO Convention 181),including search and selection.Recruitment Process Outsourcing(RPO)A service by
86、a third-party specialist provider,to assume the role of the clients recruiting department by owning and managing part or all ofits recruitment process and related recruitment supply chain partner relationships,providing the necessary skills,activities,tools,technologies and process methodologies.Glo
87、ssary of terms and acronyms usedEconomic Report 2025MethodologyThe data presented in this report is for the calendar year 2023,unless stated otherwise.Sources vary depending on the data,although the majority of the figuresare collected by the World Employment Confederation from its national federati
88、on members.This is primarily the case for the agency work market.Some nationalfederations gather data directly from their respective members,whereas others collect data from public sources or research partner institutions.The World Employment Confederation also partners with Staffing Industry Analys
89、ts(SIA),allowing for a more complete assessment of the industry across the various HR services(e.g.MSP,RPO,Outsourcing).Whenever a figure did not come directly from members of the World Employment Confederation,it is indicated throughout the report.36For the calculation of the total global market si
90、ze of the private employment services industry,five service segments have been included:agency work,direct recruitment,MSP,RPO and career management services.Since a significant share of MSP activities fall into the agency work category,there existsthe risk of double counting sales revenue figures.T
91、his is especially true,since the sources used to gather sales revenue figures differ for the two service segments in question.To minimise the extent of double counting,a certain share of total MSP sales revenues was subtracted and attributed to the total agency work sales revenues.In 2023,this share
92、 was estimated by Staffing Industry Analysts to be around 55%.It must be noted that some figures presented in this report may be underestimating the true picture of the global industry,since the World Employment Confederationdoes not have members in every country providing statistics.This is specifi
93、cally the case for the number of agencies and internal staff.Note also that a lack of information on specific countries does not mean that private employment services are not provided in that country.In case of questions on the statistics presented or on the methodology applied,please contact Viktor
94、ija Proskurovska,LabourMarket Intelligence Managerat the WEC Head Office(Viktorija.Proskurovskawecglobal.org)37About the World Employment ConfederationThe World Employment Confederation serves as the voice of the HR services industry at the global level,representing both national federations and wor
95、kforce solutions companies worldwide.Our diverse membership encompasses a broad spectrum of HR services,including agency work,direct recruitment,career management,Recruitment Process Outsourcing(RPO),and Managed Service Provider(MSP)solutions.revolves around securing recognition for the pivotal role
96、 played by the HR services industry in fostering well-functioning labour markets and advocating on behalf of our members to enable appropriate regulation.By fostering an environment conducive to sustainable growth of the HR services sector,our ultimate goal is to deliver better labour market outcome
97、s for all.By bridging the supply and demand gaps in labour markets,creating pathways to employment,enabling agile organisations,balancing flexibility with protection and deploying digital solutions responsibly,the HR services industry plays a central role in addressing labour market challenges and d
98、elivering people-centric solutions.Our mission Economic Report 202538 Austria Belgium Bulgaria Czech Republic Denmark Estonia Finland France Germany Greece Ireland Italy Latvia Lithuania Luxembourg Malta Netherlands Norway Poland Portugal Romania Russia*Spain Sweden Switzerland Turkey UK Canada Mexi
99、co Argentina*Brazil Chile Colombia USA Egypt South Africa Australia India Indonesia New Zealand Philippines China Japan South Korea*Membership of FAETT suspended for the year 2025(Argentina is represented by two federations)*Membership suspended for the year 2025WEC National FederationsA membership
100、representing 90%of the global sales revenue of the industryEconomic Report 2025WEC Corporate Members39Global Corporate MembersRegional Corporate MembersPure-Player Corporate MembersEconomic Report 2025Economic Report 202540Our Strategic PartnersTalent MarketplaceOur Affiliate PartnersLaw&RegulationD
101、ata&ResearchWECPartnersSoftware ProviderWorkforce&Job Matching SoftwareAny use of this report or its content,including copying or storing it in whole or in part,other than for personal,media-related purposes or non-commercial use,is prohibited without the prior permission of the World Employment Con
102、federation.In any case,the source of the information to be published should be mentioned as World Employment Confederation Economic Report 2025.This Economic Report is owned by the World Employment Confederation,whose registered office is at Tour&Taxis Building,Avenue du Port 86c,Box 302,1000 Brusse
103、ls,Belgium.Care and precaution were taken to ensure that the information published in this report is accurate,but the World Employment Confederation publishes this content as supplied and is not responsible for its accuracy or timeliness.You must take appropriate steps to verify this information before acting upon it.Disclaimer