將 Webex 應用程序部署到您的組織.pdf

1、#CiscoLive#CiscoLiveShane LongTechnical Marketing EngineerBRKCOL-2198Deploying the Webex App to your Organization 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveEnter your personal notes hereCisco Webex App Questions?Use Cisco Webex App to chat with the speaker after the

2、sessionFind this session in the Cisco Live Mobile AppClick“Join the Discussion”Install the Webex App or go directly to the Webex spaceEnter messages/questions in the Webex spaceHowWebex spaces will be moderated by the speaker until June 9,2023.12343https:/ 2023 Cisco and/or its affiliates.All rights

3、 reserved.Cisco PublicBRKCOL-21983Agenda 2023 Cisco and/or its affiliates.All rights reserved.Cisco PublicWebex App OverviewWebex Org SetupUnified CM Calling ArchitectureWebex Meetings UpdateApp DeploymentVirtual Desktop DeploymentFinishBRKCOL-21984Agenda 2023 Cisco and/or its affiliates.All rights

4、reserved.Cisco PublicBRKCOL-2198BRKCOL-2198Deploying the Webex App to your OrganizationShane LongBRKCOL-2750Understand Call Flows and New Features to successfully utilize the Video Mesh SolutionRichard MurphySTARTFINISHBRKCOL-2062Best Practices for a Successful Migration from Jabber to Webex AppStev

5、en FlyRecommended SessionsBRKCOL-2007Authentication,Authorization and Provision for Cisco Collaboration Paulo Jorge CorreiaBRKCOL-2067Calling Interoperability with Microsoft TeamsSara Macias Salete5 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveThe Webex AppFull Webex me

6、etings experience Full Webex meetings experience including breakout sessions,background blur/virtual backgrounds,Webex Assistant,Real-time translation etc.Enterprise Grade CallingEnterprise Grade CallingRegister Webex app to Unified CM or Webex Calling to enable calling capabilities from the knowled

7、ge worker to the contact center agentModern messaging capabilitiesModern messaging capabilities1:1 and group persistent spaces for messaging,file and meeting content sharing.Customizable app experienceCustomizable app experienceCustomizable appearance and themes,including dark modeOne easy-to-use an

8、d secure app to call,message,meet and get work done.BRKCOL-21986 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveConvergence to a Single AppJabberWebex AppA single modern appA single modern appWebex App Webex App delivers the best experience for all collaboration workloads

9、BRKCOL-2198Webex Meetings App7 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveWebex Base ArchitectureWebexWebexWebexCorporateCorporateNetworkNetworkAdmin/Webex Control Admin/Webex Control HubHubHTTPSBRKCOL-2198Home Home NetworkNetwork8 2023 Cisco and/or its affiliates.All

10、 rights reserved.Cisco Public#CiscoLiveWebex User Management and IdentityWebexWebexHome Home NetworkNetworkActive Active DirectoryDirectoryDirectory Directory ConnectorConnectorAzure/Okta Azure/Okta User Mgmt and IDPUser Mgmt and IDPIdentityIdentityProviderProviderCorporate Corporate NetworkNetworkH

11、TTPSLDAPWebexWebexBRKCOL-21989Webex 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveWebex Calendar IntegrationHome Home NetworkNetworkActive Active DirectoryDirectoryDirectory Directory ConnectorConnectorAzure/Okta Azure/Okta User Mgmt and IDPUser Mgmt and IDPIdentityIdent

12、ityProviderProviderCorporate Corporate NetworkNetworkExchangeExchangeExpresswayExpressway-C CO365/GoogleO365/GoogleCalendar ServiceCalendar ServiceHTTPSLDAPWebexWebexBRKCOL-219810Webex 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveWebex Webex CallingHome Home NetworkNetw

13、orkActive Active DirectoryDirectoryDirectory Directory ConnectorConnectorAzure/Okta Azure/Okta User Mgmt and IDPUser Mgmt and IDPIdentityIdentityProviderProviderCorporate Corporate NetworkNetworkExchangeExchangeExpresswayExpressway-C CO365/GoogleO365/GoogleCalendar ServiceCalendar ServiceHTTPSLDAPSI

14、PWebexWebexBRKCOL-219811Webex 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveWebex Unified CM CallingHome Home NetworkNetworkHTTPSLDAPSIPCTIActive Active DirectoryDirectoryDirectory Directory ConnectorConnectorAzure/Okta Azure/Okta User Mgmt and IDPUser Mgmt and IDPIdenti

15、tyIdentityProviderProviderCorporate Corporate NetworkNetworkExchangeExchangeExpresswayExpressway-C CO365/GoogleO365/GoogleCalendar ServiceCalendar ServiceUnified CMUnified CMUnity ConnectionUnity ConnectionExpresswayExpressway-C CExpresswayExpressway-E EDNSDNSWebexWebexBRKCOL-219812Webex 2023 Cisco

16、and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveWebex Unified CM Calling&CCUCHome Home NetworkNetworkHTTPSLDAPSIPCTIActive Active DirectoryDirectoryDirectory Directory ConnectorConnectorAzure/Okta Azure/Okta User Mgmt and IDPUser Mgmt and IDPIdentityIdentityProviderProviderCorporate

17、Corporate NetworkNetworkExchangeExchangeExpresswayExpressway-C CO365/GoogleO365/GoogleCalendar ServiceCalendar ServiceUnified CM&Unified CM&CCUCCCUCUnity ConnectionUnity ConnectionExpresswayExpressway-C CExpresswayExpressway-E EDNSDNSWebexWebexBRKCOL-219813WebexWebex Org and User Identity 2023 Cisco

18、 and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveTypical Webex App DeploymentOrg Setup BasicsAuthenticationUser ProvisionService and App ExperienceDeploy App Verify Domain Claim Domain Enable SSO License Template User Sync Claim Users App Experience Message Meet Calling Desktop Mobil

19、e Continuous MonitoringBRKCOL-219815 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveWebexWebexWebexWebexUser AuthenticationWebexWebexWebexWebexIdentityIdentityProviderProviderBasic AuthenticationBasic AuthenticationEmail&Webex passwordDuo IntegrationSingle Sign OnSingle S

20、ign OnAny auth type supported by the IDPMFACommon user identity across all services/platformsBRKCOL-219816 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveSingle Sign OnWebexWebexIdentityIdentityProviderProviderUnified Unified CMCMUnity Unity ConnectionConnection3 3rdrdpar

21、ty party Content Management Content Management ServicesServicesEmbedded appsEmbedded appsWebex App can connect to multiple services and platformsSSO allows for single authentication,granting user access to multiple platforms&servicesBRKCOL-219817 2023 Cisco and/or its affiliates.All rights reserved.

22、Cisco Public#CiscoLiveWebex User AttributesavataravatarbuildingNamec cdepartmentNumberdisplayNamedisplayNameds-pwp-account-disabledemployeeNumberemployeeTypeexternalIDfacsimileTelephoneNumbergivenNamejabberIDllocalemanagermanagermobilemobileOouphoneNumbers;type-work_extensionphysicalDeliveryOfficeNa

23、mepostalCodepreferredLanguagesipAddresses;type-enterprisesnstStreettelephoneNumbertelephoneNumbertitletitleuiduidWebex User ProvisioningWebexWebex3rdparty user dbCreate userBRKCOL-219818 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveWebex User Search/ResolutionWebex App

24、will perform directory queries against the Webex Directory Search Service User searchUser ResolutionPhone Number ResolutionAvatar DisplayEnsure all necessary user attributes are synced to Webex via user provisioning processWebexWebexActive on 31/01/2023BRKCOL-219819 2023 Cisco and/or its affiliates.

25、All rights reserved.Cisco Public#CiscoLiveOrgContactsWebex App Contact SearchWebex Webex UsersUsersUsers that have been provisioned in Webex serviceWebex Webex DevicesDevicesVideo devices and phones that have been provisioned in Webex serviceWebex BotsWebex BotsInteractive Chat bots created in Webex

26、 Webex Identity service Webex Identity service Provisioned by control hub,directory connector etcWebex ContactsWebex ContactsContact ManagementPersonalContactsPersonal Personal ContactsContactsUser created and viewable contacts,held in Webex available across clients.Org ContactsOrg ContactsAdmin cre

27、ated custom contacts,stored in Webex,searchable by all users in the organizationAdd up to 200,000 org contacts per orgPlatform ContactsPlatform ContactsDevice/service contactsLocalContactsLocal ContactsLocal ContactsPlatform specific contacts IOS/Android contactsOutlook contactsMac ContactsDevice fa

28、vouritesBRKCOL-219820 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveWebex User Account Management SolutionsMethodMethodDescriptionDescriptionMeetings Site User LinkingAutomatically link Site Admin user accounts to Control HubDirectory ConnectorAutomatic method for creati

29、ng,updating and deactivating user accounts and groups via Active Directory or AD LDSSCIM/Azure AD WizardAutomatic method for creating,updating and deactivating user accounts via Azure AD or OktaSAML JITAutomatic account creation based on SSO loginSelf RegistrationUser can self register to create the

30、ir Webex account in a claimed orgCUCM User SyncCreate Webex user accounts based on CUCM endusers(via CCUC)Social LoginAutomatic account creation via sign in to third party service for claimed domain(Apple,Google,Facebook,Microsoft)CSV fileAdmin can create and update users by importing a CSV file int

31、o Control HubAPIAdmin can create,update delete and list users by using Webex APIsManualAdmin can use Control Hub to manage user accountsBRKCOL-219821 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveLicense TemplateCreate an org wide License TemplateNewly created user accou

32、nts will be automatically licensed for selected servicesLicense changes can be made on an org wide,group or individual user basisMESSAGINGMESSAGINGMEETINGSMEETINGSCALLINGCALLINGBRKCOL-219822 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveService EntitlementServices can be

33、 unchecked in the license(Per org,group,user)e.g.To deploy a Meetings ONLY configuration,remove messaging service and calling serviceBEWARE!Removing messaging will also remove space meeting functionality(e.g.scheduling)Users existing messages/files will be retained as per your orgs retention policy3

34、1/01/202331/01/2023BRKCOL-219823 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveGroupsWebexWebexWebexWebexAD Security Groups via Directory Connector Azure AD Groups via Azure AD Wizard User groups can be synced to WebexDirectory Connector Azure AD Wizard Via Groups API Us

35、er groups can be created manually in Control HubLicensing Templates can be set on a per group basisChanging a license template will apply to new and existing usersDirectory Directory ConnectorConnectorAzure AD Azure AD WizardWizardBRKCOL-219824 2023 Cisco and/or its affiliates.All rights reserved.Ci

36、sco Public#CiscoLiveConfigure Settings Via Group TemplatesBRKCOL-2198Calling Client Settings TemplateCalling Client Settings TemplateCreate Templates to manage feature configurations for calling,messaging and meetingsApply Templates to Groups to apply common app settings based on user group25Calling

37、 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveWebex App CallingCall On Webex(on by default)WebexCallingUnified CM(Premise,Dedicated Instance or HCS)Webex provides a number of different calling options that can be deployed to meet different customer needs.Calling experie

38、nce is defined via user licensingCall on WebexBasic and free 1:1 in-app calling serviceOn by defaultAdd Enterprise Calling to the Webex App.Choose between Unified CM Calling Webex CallingBRKCOL-219827 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveWebex App CallingCalling

39、 experience is defined via user licensingCall on WebexBasic and free 1:1 in-app calling serviceOn by defaultAdd Enterprise Calling to the Webex App.Choose between Unified CM Calling Webex CallingBRKCOL-219828 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveUnified CM Calli

40、ng ArchitectureHome Home NetworkNetworkHTTPSSIPCTICorporate Corporate NetworkNetworkUnified CMUnified CMUnity ConnectionUnity ConnectionExpresswayExpressway-C CExpresswayExpressway-E EWebexBRKCOL-219829 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveUnified CM Calling Arc

41、hitectureEnd User GroupCTIGroupCTI UC ServiceVoicemailUC ServiceService ProfileGroup MembershipDevicesMobile Device(BOT,TAB,TCT)Mobile Device(BOT,TAB,TCT)Desktop Device(CSF)Desktop Device(CSF)Desk PhoneDesk PhoneUser User association association to devicesto devicesWebexHome Clusterjabber-configWebe

42、x ServicesWebex Services MeetingsMeetings MessagingMessaging DirectoryDirectory PresencePresence Contact ListContact List Call On WebexCall On WebexConfigurationConfiguration Unified CM Enablement(in Unified CM Enablement(in License)License)Client Calling SettingsClient Calling SettingsDNSDNSBRKCOL-

43、219830 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveSingle Sign On with Unified CM CallingWebexWebexIdentityIdentityProviderProviderUnified Unified CMCMUnity Unity ConnectionConnection3 3rdrdparty party Content Management Content Management ServicesServicesEmbedded apps

44、Embedded appsWebex App can connect to multiple services and platformsSSO allows for single authentication,granting user access to multiple platforms servicesBRKCOL-219831 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveUnified CM Discovery Webex App first time start User e

45、nters email address Webex App connects to Webex login serviceWebexHTTPSBRKCOL-219832 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveUnified CM DiscoveryIDPIDP Webex Org is SSO enabled.Webex app enters SSO mode Embedded browser displayed Embedded browser connects to the ID

46、P User authenticates IDP issues SAML assertionHTTPSBRKCOL-219833Webex 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveUnified CM DiscoveryWebex App uses SAML assertion to authenticate to Webex serviceWebex grants Webex app Access(issues OAuth tokens)HTTPSBRKCOL-219834Webex

47、 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveUnified CM Discovery Webex App retrieves user config including licensing Webex App connects to applicable cloud services Webex App retrieves calling setting“Register to Unified Communication Manager(UCM)”HTTPSBRKCOL-219835We

48、bex 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveUnified CM Discovery Webex App queries DNS_cisco-uds._collab-edge._ Internal DNS Server:_cisco-uds-UCM A record External DNS Server:_collab-edge-Expressway-E A recordDNS_cisco_cisco-uds._uds._collab_collab-edge._edge._DNS

49、DNSInitial Email=Voice Services Domain=If the Unified CM domain is different to the Webex domain,additional Voice Services Domains can be configured(per user/org)in Control HubBRKCOL-219836 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveUnified CM DiscoveryILS Servicehttp

50、s:/ucm1-:8443/cucm-uds/clusterUser?username=chopkinshttps:/ucm1-:8443/cucm-uds/clusterUser?email= Webex App queries for homeclusterhomecluster against the Unified CM node returned from DNS query Query uses the users Webex ID to determine Unified CM homecluster Unified CM is aware of every users home

51、cluster for the entire ILS cluster Webex App is redirected to chopkins home clustercluster 1cluster 3cluster 2HTTPSBRKCOL-219837 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveUnified CM DiscoveryHomecluster PublisherHTTPSWebex App connects to homecluster publisher nodeUn

52、ified CM challenges for authenticationBRKCOL-219838 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveUnified CM DiscoveryIDPIDP Homecluster is SSO enabled Webex App uses the existing SAML token to gain access to Unified CM without the need for the user to manually authentic

53、ate Without SSO the user would have a secondary login requirementHTTPSBRKCOL-219839Webex 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveUnified CM Discovery Webex App downloads Service Profiles and jabber-config Webex App connects to available services SIP/CTI VoicemailCT

54、I UC ServiceVoicemailUC Servicejabber-configHTTPSBRKCOL-219840 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveUnified CM Discovery User is prompted to accept Emergency Calling Notification Message before they can make a call By default the prompt is shown on first login o

55、nly,but the admin can change this to never or every login The Emergency Notification message is customizableHTTPSBRKCOL-219841 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveUnified CM Discovery Webex App performs SIP registration against a node as per UC Manager Group pr

56、eferences Appropriate device type must be configured Desktop:CSF Tablet:TAB iPhone:TCT Android Phone:BOT SIPBRKCOL-219842 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveUnified CM Discovery Best PracticesVoice Services DomainVoice Services DomainKeep it simple try to use

57、the Webex/email domain as the Voice Services Domain.Remember,the _cisco-uds and _collab-edge SRV domains,do not need to be the same as the Unified CM/Expressway domainsCertificate ValidationCertificate ValidationWebex App will validate a TLS certificate from each Expressway/Unified CM/Unity Connecti

58、on node it connects to.Ensure that the certificates installed on each of these services is trusted i.e.CA signedWebex and Unified CM User IdentityWebex and Unified CM User IdentityWebex App will use the users Webex identity as the Unified user identity(userID or email).Ensure that the Unified CM ema

59、il attribute is populated for each user(with the email address matching the Webex identity)AuthenticationAuthenticationSSO enable both the Webex Org and Expressway/Unified CM/Unity Connection(using the same IDP!).Without this,users will have multiple login prompts when signing into the app.For Webex

60、 App on mobile deployments,ensure Unified CM is 12.5(1)su4 and later,Expressway X14 and later(SSO redirect URI)Unified CM OAuth Refresh Token FlowUnified CM OAuth Refresh Token FlowEnable OAuth Refresh token flow on Unified CM.User will not need to reauthenticate to Unified CM for defined period of

61、token(default=60 days).Allows admin to enable secure SIP calling(SIP OAuth)See https:/ 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveSubsequent Logins The first time Webex App login is a serial login1.Connect to Webex2.Connect to Unified CM After the first time login,Web

62、ex App connects to services in parallel(based on cached config)BRKCOL-219844Webex 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveSubsequent Logins The first time Webex App login is a serialserial login1.Connect to Webex2.Connect to Unified CM After the first time login,We

63、bex App connects to services in parallelparallel(based on cached config)Webex Webex OAuthOAuthTokenTokenUnified Unified OAuthOAuthTokenTokenBRKCOL-219845Webex 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveCalling Redundancy For SUBSEQUENT logins on a SUBSEQUENT logins on

64、 a devicedevice,if Webex services are inaccessible(e.g.WAN outage,loss of internet access),Webex App will still be able to register to on premise Unified CM for calling Features dependent on Webex Features dependent on Webex services will be unavailable services will be unavailable e.g.presence,dire

65、ctory search(previous directory lookups will be cached locally)BRKCOL-219846Webex 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveRemote Access:Softphone ModeHome Home NetworkNetworkHTTPSSIPCTICorporate Corporate NetworkNetworkUnified CMUnified CMCCUC EnabledCCUC EnabledEx

66、presswayExpressway-C CExpresswayExpressway-E EBRKCOL-219847Webex 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveRemote Access:Deskphone Control ModeHome Home NetworkNetworkHTTPSSIPCTICorporate Corporate NetworkNetworkUnified CMUnified CMCCUC EnabledCCUC EnabledUnity Conne

67、ctionUnity ConnectionBRKCOL-2198Borderless CTIBorderless CTIEnabled via CCUC48Webex 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveCall Presence SynchronizationBRKCOL-2198WebexUnified CMUnified CMCCUC EnabledCCUC EnabledOff Off hookhookPresence Presence Update Update“On a

68、“On a call”call”Alice Desk PhoneAlice Desk PhoneBob Webex AppBob Webex AppAlice Alice presence:presence:“On a call”“On a call”When a user goes off hook on their deskphone,their Webex presence status can be updated to“On a call”Enabled via CCUC/UC Management49 2023 Cisco and/or its affiliates.All rig

69、hts reserved.Cisco Public#CiscoLiveApple Push Notification Update50Apple Push Notification Service is used by mobile apps to receive notificationsE.g.Webex App relies on APNS to receive incoming call or message notificationsFor APNS to be successful,the Apple device must have an internet connection

70、to the Apple CloudIn some environments this my not be possible e.g.Military,Cruise Ships etcAPNs flowUnified CMUnified CMCisco CloudApple CloudINTERNETCORPORATE NETWORKBRKCOL-2198 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveLocal Push Call Notifications51Local Push Cal

71、l Notifications provide a faster and more reliable way to deliver the call notifications to mobile users on Apple devices within local corporate network,when they are on an internet constraint networkiPhone and iPad(Webex App 43.6+)Provisioning/configuration:admin needs to provision supported WiFi S

72、SIDs into the list in jabber-config.xml fileOn-premise Unified CM calling onlyUnified CM 14SU3+,Unified CM 15LPNs flowUnified CMUnified CMCORPORATE NETWORKINTERNETBRKCOL-2198Cisco CloudApple CloudMeetings 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveWebex Meetings Deskt

73、op App to Webex AppBRKCOL-2198UPDATEWebex Meetings Desktop AppWebex Meetings Desktop AppWebex AppWebex AppUsers were updated to the Webex AppProgram ran throughout 202253 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveWebex App Meeting Center MeetingsWebex MC plugin is pa

74、ckaged into the Webex App installer Same in meeting experience as Webex Meetings Desktop Same in meeting experience as Webex Meetings Desktop AppAppMC plugin is launched when a user joins a Webex MeetingIf a user joins a meeting on a different Webex Site version,a compatible version of MC plugin wil

75、l be downloadedFiles written to c:usersuserIDAppDataLocalWebexEntry in Add/Remove Programs(this is not the Webex Meetings Desktop App)BRKCOL-2198WebexSignallingMediaxLaunch54 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveWebex App MC ChallengesBRKCOL-2198Desktop:Desktop:

76、Plugin update may be different cadence to Webex App updateLinux:Linux:No native meetings experience(browser only)Mobile:Mobile:Webex App and Webex Meetings App requiredVDI:VDI:Two VDI plugins to install on thin clientVideo Mesh:Video Mesh:Webex App Full Featured Meetings does not support Video Mesh3

77、1/05/202331/05/202355 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveVideo Mesh Ready Platform From July 2023,meetings sites will be updated to the Video Mesh Ready PlatformMeeting sites will be updated on a monthly basisThis is a meeting platform evolution,there is zero

78、to minimal client/IT impactBRKCOL-2198JanFebMarAprMayJunJulAugSepOctNovDec20232023BetaGeneral AvailabilityNote:Sites must have Note:Sites must have completed the Webex Meetings completed the Webex Meetings Desktop App to Webex App Desktop App to Webex App update in advanceupdate in advance56FedRAMPF

79、edRAMP:Early CY24Slow Slow Channel:Channel:Q4CY23 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveVideo Mesh Ready Platform BenefitsBRKCOL-2198DeploymentDeploymentSingle app on mobileSingle app on VDINo plugin on desktopNative in app meetings on LinuxFaster join timesVideo

80、 Mesh SupportVideo Mesh SupportSupport for Video Mesh for all meetingsKeep media on the corporate networkRich MessagingRich MessagingChats and Recordings available post meeting to continue collaborationRich in meeting messaging capabilitiesAbility to message the meeting57 2023 Cisco and/or its affil

81、iates.All rights reserved.Cisco Public#CiscoLiveVideo Mesh Ready Platform Firewall ConsiderationsBRKCOL-2198Meeting Meeting CenterCenterVideo Mesh Ready Platform(Webex App)Video Mesh Ready Platform(Webex App)In Meeting Process(Windows)atmgr.exeCiscoCollabHost.exeMedia Source Port(with admin policy i

82、n place)Audio:Audio:UDP 52000-52049VideoVideo&Content Share:&Content Share:UDP 52100-52199Audio:Audio:UDP 52000-52049Video&Content Share:Video&Content Share:UDP 52100-52199Media Destination PortUDP 9000UDP 5004Media Fallback PortTCP 5004,443,80UDP 9000,TCP 5004,TCP 443ConsiderationsConsiderationsFir

83、ewallFirewall:Ensure firewall will allow outbound traffic for process name,source port,destination address,destination port,protocolQoS:QoS:Ensure any QoS Group Policies are updated to specify correct path to binary and source ports(e.g.Set DSCP value to EF for packets sent by“C:Program FilesCisco S

84、parkCiscoCollabHost.exe”from UDP 52000-52049)Webex Meetings Desktop App:Webex Meetings Desktop App:If a user tries to join a meeting on a Video Mesh Ready enabled site,they will be prompted to download the Webex AppWebinar:Webinar:Webex Webinar will be Video Mesh Ready enabled in H1CY2458App Deploym

85、ent 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveWebex App Platform SupportDesktopWindowsWindowsWindows 10Windows 11MacOSMacOSMacOS 10.13 and laterIntel CPUApple M1 CPULinuxLinuxRed Hat EL 8.2,8.3Ubuntu 18.04,20.04,22.04Web AppWeb AppLast 2 major releasesChromeFirefoxEd

86、geSafariMobileiOS/iPadOSiOS/iPadOSiPhone7 and lateriOS 13.7 and laterVarious iPad ReleasesAndroidAndroid8.0 and laterChromeOSChromeOS(Android app emulated on ChromeOS)BRKCOL-219860 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveWebex App Release CycleFirst time user/admin

87、 installWebexWebexWebexPeriodic in app update from A new major release of Webex App is delivered monthlyApp versioning is based on time e.g.May 2023 release 43.5.0.26155YearYear:4343.x.x.xxxxMonthMonth:43.5 5.x.xxxxxBuildBuild:43.1.0.247160.24716Webex App monthly release is typically delivered on th

88、e first Tuesday of the month App auto update may take a number of days to occur after releaseUpdate ManagementUpdate ManagementDesktop Update Schedule:Control HubMobile Update Schedule:App Store SettingBRKCOL-219861 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveWebex App

89、 for WindowsUser InstallUser InstallAdmin InstallAdmin Install User downloads the.exe installer from W Runs the installer Webex App is installed to C:usersuserIDAppDataLocalCiscoSparkLauncher Admin permissions NOTNOT required Admin installs the Webex App msi installer to Windows machines via deploym

90、ent tool(e.g.SCCM)msiexec/i webex.msi ALLUSERS=1/quiet Webex App installed to C:Program FilesCisco Spark Admin permissions requiredBRKCOL-219862 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveWebex App for Windows InstallationInstaller switches can be set to configure the

91、 first time experience as well as enabling Outlook integrationSwitchSwitchPurposePurposeALLUSERS=1Admin install to C:Program FilesCisco SparkACCEPT_EULA=trueAutomatically accept EULA so user does not have toAUTOSTART_WITH_WINDOWS=trueApp auto starts on Windows login.User cannot change within the app

92、DEFAULT_THEME=“Light”Sets theme to light.User can set their preference in the appDELETEUSERDATA=1Removes all existing cache is app is already installedINSTALLWV2=1Installs Microsoft WebView2 embedded browserEMAIL=$mailPrepopulates the Webex App with user UPN for login.Restricts access to the app cur

93、rent Windows user onlyENABLEOUTLOOKINTEGRATION=1Enables Outlook integration at install time(registry key).Admin permissions required.On by defaultBRKCOL-219863 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveExample Webex App for Windows InstallationBRKCOL-2198Example Inst

94、allationmsiexec/i Webex.msi ALLUSERS=1 ACCEPT_EULA=true AUTOSTART_WITH_WINDOWS=true EMAIL=$mail/quiet64 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveUpdate Management SettingWebex App for desktop software update cadence is set in Control HubDefault is automatic(monthly)

95、Organizations can request that Slow channel option is enabled(Only available upon request)Software update cadence is an org wide setting.Individual users update cadence can be overriddenDid you know?BRKCOL-219865 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveWindows App

96、for Windows Update Processmsiexec/i webex.msi ALLUSERS=1/quietWebex App installed to“C:Program FilesCisco Spark”CiscoCollabHost.exe CiscoCollabHost.exe is the main Webex binaryWebexWebexWebexWebex App downloads update from Update package written to C:usersuserIDappdatalocalCiscoSparkLauncherThe main

97、 Webex binary continues to be CiscoCollabHost.exe continues to be CiscoCollabHost.exe running from C:running from C:Program FilesProgram Files Cisco SparkCisco Spark (the original install)The auto update process does not reinstall the app its simply an update package downloaded to%appdata%,that is l

98、oaded at runtime by CiscoCollabHost.exeNo admin permissions are required to autoupdateNo admin permissions are required to autoupdateNoteNoteWebex App will only update the Windows registry at install time(first time install)As such,the registry key detailing the app version will not be updated upon

99、Webex App auto update.Software inventory tools or Add/Remove Programs will report the original install version only,even though many auto updates may have occurred.The current app version is available in Control Hub and is also written to C:C:usersusers userIDuserID appdataappdata locallocal CiscoSp

100、arkLauCiscoSparkLauncherncher version.txtversion.txt.Software inventory tools can use this file to determine latest installed version on machineFirst time admin installFirst time admin installAuto UpdateAuto UpdateBRKCOL-219866 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoL

101、iveAdmin Managed Webex App for Mobile DeploymentWebex for IntuneWebex for Intune Webex for Intune allows in app enforcement of policies pushed to a mobile device by the admin e.g.VPN on demand Conditional Access Disable copy/pasteAppConfigAppConfig Webex App for iOS/Android supports AppConfig derive

102、d policies Policy can be pushed to Webex via an AppConfig compliance EMM e.g.Cisco Meraki,MobileIron etc Many policies can be set which will be adhered to by Webex e.g.Disable copy/paste Disable screen capture Login HintApp WrappingApp Wrapping Admins can obtain the Webex App iOS(ipa)and Android(apk

103、)installer files from Cisco Admins can then wrap the Webex App installer using their own MDM process and push to mobile devices NOTE:Any discovered issues will need to be reproduced using an app store Webex App installer to gain support from CiscoBRKCOL-219867 2023 Cisco and/or its affiliates.All ri

104、ghts reserved.Cisco Public#CiscoLiveWebex Subsequent LoginsWebex services will issue the Webex App an OAuth Refresh token at loginThe Refresh token is stored securely on the device and used each time the App needs to fetch a new Access tokenOnce the Refresh token expires,the user will need to re-aut

105、henticateConsider what settings work best for your environmentNOTENOTE:Auto extend-In the past,this was set to on.Default Webex Refresh token=60 days.Consider the Unified CM default Refresh token setting(60 days)BRKCOL-219868 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiv

106、eWebex Network Requirements Toolhttps:/ what Webex/3rdparty services your Webex App users will consumeTool generates a report detailing the network requirements specific to your deploymentBRKCOL-219869Deploying Webex in a VDI EnvironmentBRKC 2023 Cisco and/or its affiliates.All rights reserved.Cisco

107、 Public#CiscoLiveWebex App for VDIBRKCOL-2198Webex App can be deployed in a VDI environmentRealtime workloads require media offloadingWebex utilizes local plugins to offload real time media terminationThin ClientWebex Meetings VDI pluginWebex Meetings VDI pluginWebex App VDI plugin Webex App VDI plu

108、gin Virtual DesktopVirtual DesktopThin ClientThin ClientWebex AppWebex AppVDI pluginVDI pluginVDI pluginVDI pluginWebex Meetings VDI PluginWebex Meetings VDI PluginWebex App VDI pluginWebex App VDI pluginWebex Meetings(including Space Meetings and Webinar)Webex CallingUnified CM CallingCall on Webex

109、71 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveOffloading Media Termination to the Thin ClientDatacenterAliceWebexAlices Virtual Desktop Webex App is installed on the VDI We install a media component on the thin client“VDI plugin”BRKCOL-219872 2023 Cisco and/or its aff

110、iliates.All rights reserved.Cisco Public#CiscoLiveOffloading Media Termination to the Thin ClientDatacenterAliceWebexAlices Virtual DesktopEncodedMediaSignaling VDI plugin terminates voice and video media No embedding of media inside display protocol All media is encoded by Webex before being sent a

111、cross network QoS can be applied Lower network and processing costs for VDIBRKCOL-219873 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveSupported VDI ProvidersBRKCOL-2198VDI VDI PlatformPlatformModelModelModelModelCitrixCitrix Virtual Apps and Desktops Shared Desktop Publ

112、ished Desktop Published Application XenApp and XenDesktopShared Desktop Published Desktop Published Application Remote PCShared Desktop VMwareVMware HorizonShared Desktop Published Desktop Published Application VMware CloudShared Desktop AzureAzure Virtual DesktopShared Desktop (Webex Meetings VDI p

113、lugin is not supported with AVD today)74 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveSupported Thin ClientsWindowsWindowsmacOSmacOSLinuxLinuxOtherOtherWindows 10(32 and 64 bit)Windows 11(32 and 64 bit)Windows 10 IoT EnterpriseVentura(13.x)Monterey(12.x)Big Sur(11.x)Cat

114、alina(10.15)Ubuntu(64 bit)16.0418.0420.0422.04Unicon eLux(64 bit)6.5.20006.9RP6 2104RP6 2302Hp ThinPro7.17.2iGel OS11.04.100 and laterDell Wyse ThinOSThinOS 9.410ZiG Zero Client Thin ClientsStratodesk NoTouchOSTake note of specific version requirements of VDI client in the Webex VDI documentatione.g

115、.Citrix Receiver/Workspace,VMware Horizon Client etcBRKCOL-219875 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveRelease Plan and SupportOct Nov Dec Jan Feb Mar Apr May Jun Jul Oct Nov Dec Jan Feb Mar Apr May Jun Jul AugAug202220222023202342.10 42.12 43.2 43.4 43.6 42.10

116、42.12 43.2 43.4 43.6 43.843.8Webex Webex App for App for VDIVDI42.10 43.2 43.642.10 43.2 43.6Webex Webex App VDI App VDI PluginPluginWebex Webex Meetings Meetings VDI VDI PluginPluginWebex App for VDIWebex App for VDIReleased every second monthBeta every other monthWebex App VDI PluginWebex App VDI

117、PluginReleased every second monthBackward compatible with Webex App for VDI for n-3 versions(6 months)Webex Meetings VDI PluginWebex Meetings VDI PluginReleased every 4 monthsBackward compatible with Webex App for VDI for n-2 versions(8 months)Release 43.6 will be backward compatible with all future

118、 versions of the Webex App for VDI.Webex Meetings VDI plugin functionality will be consolidated into the Webex VDI pluginBRKCOL-219876 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveWebex App for VDI InstallationSwitchSwitchPurposePurposeValuesValuesALLUSERS=1Admin instal

119、l to“Program Files”1ENABLEVDI=ENABLEVDI=2 2Auto detect if Webex App is running in VDIAuto detect if Webex App is running in VDI(1,2)(1,2)AUTOUPGRADEENABLED=AUTOUPGRADEENABLED=1 1Webex App in VDI will auto update every 2 monthsWebex App in VDI will auto update every 2 months(0,1)(0,1)ROAMINGENABLED=R

120、OAMINGENABLED=1 1User config/cache is stored User config/cache is stored AppDataAppData Roaming(for non Roaming(for non persistent VDI session)persistent VDI session)1 1ACCEPT_EULA=trueAuto accept software license on behalf of usern/aEMAIL=$mailRetrieve the users email from LDAP at sign in time.This

121、 email will be used for the Webex App.User cannot override this without admin rights$mail,$userPrincipalName,EMAIL=AUTOSTART_WITH_WINDOWS=trueWebex App auto starts on login to Windowstrue,falseDEFAULT_THEME=“Dark”Sets Webex App to run in dark theme(default)Dark,LightDELETEUSERDATA=0Preserve user App

122、 database at install time0,1INSTALLWV2=1Install Miscrost Web View 2 at App install timen/aENABLEOUTLOOKINTEGRATION=1Enable Webex App presence and click2xintegration with Outlook0,1BRKCOL-219877 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveWebex App for VDI Example Insta

123、llationBRKCOL-2198Example Installationmsiexec/i Webex.msi ALLUSERS=1 ENABLEVDI=2 AUTOUPGRADEENABLED=1 ROAMINGENABLED=1ACCEPT_EULA=true AUTOSTART_WITH_WINDOWS=true EMAIL=$mail/quiet78 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveFill out your session surveys!Attendees wh

124、o fill out a minimum of four session surveys and the overall event survey will get Cisco Live-branded socks(while supplies last)!These points help you get on the leaderboard and increase your chances of winning daily and grand prizesAttendees will also earn 100 points in the Cisco Live Challenge for

125、 every survey completed.BRKCOL-219879 2023 Cisco and/or its affiliates.All rights reserved.Cisco PublicContinue your educationVisit the Cisco Showcase for related demosBook your one-on-oneMeet the Engineer meetingAttend the interactive education with DevNet,Capture the Flag,and Walk-in LabsVisit the

126、 On-Demand Library for more sessions at www.CiscoL you#CiscoLive 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLive82Gamify your Cisco Live experience!Get points for attending this session!Get points for attending this session!Open the Cisco Events App.Click on Cisco Live Challenge in the side menu.Click on View Your Badges at the top.Click the+at the bottom of the screen and scan the QR code:How:123482 2023 Cisco and/or its affiliates.All rights reserved.Cisco PublicBRKCOL-2198#CiscoLive