1、PERSOLKELLY Consulting,a comprehensive humanresources services and solutions provider in the Asia-Pacific region,surveyed 175 Japanese companies and251 non-Japanese companies in Thailand,Vietnam,India,and Singapore regarding future human resourceschallenges.AUG 2023 ISSUE NO.15Survey onFuture HRChal

2、lenges12Survey Summary1.Over 90%of respondents in Thailand,Vietnam,India,and Singaporeexpect changes to business models,operational processes,andcorporate culture over the next 3 to 5 years.In Vietnam and India,over60%of respondents expect drastic changes.In the field of human resources,the followin

3、g items are predicted to changethe most in every country:2.Big data/data analytics for HR management-Big data/data analytics for HRmanagement(65%)in IndiaMore flexible work environment(53%)in VietnamMore flexible work environment(37%)as well as Diversity and Inclusion(D&I)in recruitment(37%)in Singa

4、poreAI/Cloud-based software for HR automation(33%)in Thailand The following items are predicted to not change at all in the field of humanresources in every country:3.More long-term incentives(37%)in Thailand More outsourcing and use of vendors for training More outsourcing anduse of vendors for tra

5、ining(27%)in VietnamBig data/data analytics for HR management-Big data/data analytics for HRmanagement(13%)as well as More long-term incentives(13%)in IndiaMore long-term incentives(30%)in SingaporeBackground of the SurveyRapid technological advancements and the global impact of the COVID-19pandemic

6、 have transformed the business landscape,giving rise to new servicesand business models,and changing communication methods.This survey aims togather insights from personnel managers at Japanese and non-Japanesecompanies about the anticipated changes and associated human resourceschallenges they expe

7、ct to face over the next 3 to 5 years.This information willprovide valuable insights for addressing future human resources challenges.Local companies in all countries anticipate drastic changes to their businessmodels,operational processes,and corporate culture over the next 3 to 5years,with over 50

8、%of respondents giving this answer.In contrast,Japanesecompanies are less likely to anticipate drastic changes,with only around 20%of respondents giving this answer.1.3Survey ResponsesDont knowExpecting drastic changeExpecting small changeNot at allHow much are you expecting a change in your busines

9、s models,operationprocesses,or culture in the coming 35 years?Responses by region of headquarters0%25%50%75%100%Thailand(54)Japan(75)Others(9)0%25%50%75%100%Vietnam(56)Japan(35)Others(14)0%25%50%75%100%India(52)Japan(12)Others(4)0%25%50%75%100%Singapore(60)Japan(53)Others(2)59%39%23%67%5%5%78%22%88%

10、12%63%9%5%64%29%7%71%29%25%23%67%8%25%75%55%28%50%42%3%62%6%4%50%2%THAILANDResponses indicating Definite change:Local Companies:Japanese Companies:-AI/Cloud-based software for HR automation(56%)-More value-drive performance evaluation(56%)-More flexible work environment(23%)Responses indicating Not

11、expected at all:Local Companies:Japanese Companies:-More lifestyle perks/incentives(17%)-More coaching,mentoring,360 feedback for talent cultivation(17%)-More long-term incentives(57%)When comparing Japanese and local companies,the items with the highestpercentages for Definite change and Not expect

12、ed at all are as follows:2.40%25%50%75%100%AI/Cloud-based software for HR automation More outsourcing and use of vendors for training Big data/data analytics for HR management More flexible work environment Higher ratio of variable pay in package composition More long-term incentives More lifestyle

13、perks/incentives More performance-driven performance management More value-drive performance evaluation Diversity and Inclusion(D&I)in recruitment More coaching,mentoring,360 feedback for talent cultivation More use of digital learning for employees learning and development Dont knowDefinite change

14、Somewhat expectingNot expected at allThailand-Local companiesWhat changes are you expecting in the HR Area?0%25%50%75%100%AI/Cloud-based software for HR automation More outsourcing and use of vendors for training Big data/data analytics for HR management More flexible work environment Higher ratio o

15、f variable pay in package composition More long-term incentives More lifestyle perks/incentives More performance-driven performance management More value-drive performance evaluation Diversity and Inclusion(D&I)in recruitment More coaching,mentoring,360 feedback for talent cultivation More use of di

16、gital learning for employees learning and development Thailand-Japanese companies56%37%6%2%26%59%11%4%50%37%7%6%35%54%9%2%50%35%13%2%20%59%15%6%44%35%17%4%28%65%6%2%56%30%11%4%30%52%15%4%43%37%17%4%33%57%6%4%13%48%31%8%5%45%37%12%5%32%48%15%23%43%31%4%12%51%31%7%5%24%57%13%12%37%36%15%12%59%20%9%11%

17、47%32%11%4%25%41%29%52%32%15%20%45%24%11%5VIETNAMResponses indicating Definite change:Local Companies:Japanese Companies:-More flexible work environment(75%)-More flexible work environment(23%)Responses indicating Not expected at all:Local Companies:Japanese Companies:-More outsourcing and use of ve

18、ndors for training(11%)-More outsourcing and use of vendors for training(49%)-Big data/data analytics for HR management(49%)-More long-term incentives(49%)60%25%50%75%100%AI/Cloud-based software for HR automation More outsourcing and use of vendors for training Big data/data analytics for HR managem

19、ent More flexible work environment Higher ratio of variable pay in package composition More long-term incentives More lifestyle perks/incentives More performance-driven performance management More value-drive performance evaluation Diversity and Inclusion(D&I)in recruitment More coaching,mentoring,3

20、60 feedback for talent cultivation More use of digital learning for employees learning and development Vietnam-Local companies0%25%50%75%100%AI/Cloud-based software for HR automation More outsourcing and use of vendors for training Big data/data analytics for HR management More flexible work environ

21、ment Higher ratio of variable pay in package composition More long-term incentives More lifestyle perks/incentives More performance-driven performance management More value-drive performance evaluation Diversity and Inclusion(D&I)in recruitment More coaching,mentoring,360 feedback for talent cultiva

22、tion More use of digital learning for employees learning and development Vietnam-Japanese companiesDont knowDefinite change Somewhat expectingNot expected at allWhat changes are you expecting in the HR Area?64%2%34%27%63%11%61%38%2%75%21%4%48%46%5%50%46%4%59%39%2%61%38%2%59%41%54%41%4%2%54%46%68%29%

23、4%20%34%40%6%9%37%49%6%3%40%49%9%23%40%31%6%20%37%40%3%9%37%49%6%11%49%26%14%17%66%17%9%49%37%6%6%43%43%9%14%54%26%6%11%57%26%6%7INDIAResponses indicating Definite change:Local Companies:Japanese Companies:-Big data/data analytics for HR management(79%)-More outsourcing and use of vendors for traini

24、ng(25%)-More use of digital learning for employees learning and development (25%)Responses indicating Not expected at all:Local Companies:Japanese Companies:-More long-term incentives(6%)-More lifestyle perks/incentives(6%)-Diversity and Inclusion(D&I)in recruitment(6%)-Big data/data analytics for H

25、R management(58%)-Diversity and Inclusion(D&I)in recruitment(58%)80%25%50%75%100%AI/Cloud-based software for HR automation More outsourcing and use of vendors for training Big data/data analytics for HR management More flexible work environment Higher ratio of variable pay in package composition Mor

26、e long-term incentives More lifestyle perks/incentives More performance-driven performance management More value-drive performance evaluation Diversity and Inclusion(D&I)in recruitment More coaching,mentoring,360 feedback for talent cultivation More use of digital learning for employees learning and

27、 development India-Local companies0%25%50%75%100%AI/Cloud-based software for HR automation More outsourcing and use of vendors for training Big data/data analytics for HR management More flexible work environment Higher ratio of variable pay in package composition More long-term incentives More life

28、style perks/incentives More performance-driven performance management More value-drive performance evaluation Diversity and Inclusion(D&I)in recruitment More coaching,mentoring,360 feedback for talent cultivation More use of digital learning for employees learning and development India-Japanese comp

29、aniesDont knowDefinite change Somewhat expectingNot expected at allWhat changes are you expecting in the HR Area?67%33%46%50%4%79%19%2%54%44%2%54%42%4%58%37%6%52%40%6%2%62%37%2%60%37%4%60%35%6%56%40%4%73%25%2%8%58%25%8%25%25%50%17%25%58%8%67%25%8%58%25%8%58%42%8%58%33%8%58%25%8%50%50%8%33%58%917%33%

30、42%8%25%42%33%Responses indicating Definite change:Local Companies:Japanese Companies:-Diversity and Inclusion(D&I)in recruitment(62%)-More flexible work environment(23%)Responses indicating Not expected at all:Local Companies:Japanese Companies:-More long-term incentives(18%)-More long-term incenti

31、ves(45%)SINGAPORE1040%25%50%75%100%AI/Cloud-based software for HR automation More outsourcing and use of vendors for training Big data/data analytics for HR management More flexible work environment Higher ratio of variable pay in package composition More long-term incentives More lifestyle perks/in

32、centives More performance-driven performance management More value-drive performance evaluation Diversity and Inclusion(D&I)in recruitment More coaching,mentoring,360 feedback for talent cultivation More use of digital learning for employees learning and development Singapore-Japanese companies11Wha

33、t changes are you expecting in the HR Area?0%25%50%75%100%AI/Cloud-based software for HR automation More outsourcing and use of vendors for training Big data/data analytics for HR management More flexible work environment Higher ratio of variable pay in package composition More long-term incentives

34、More lifestyle perks/incentives More performance-driven performance management More value-drive performance evaluation Diversity and Inclusion(D&I)in recruitment More coaching,mentoring,360 feedback for talent cultivation More use of digital learning for employees learning and development Dont knowD

35、efinite change Somewhat expectingNot expected at allSingapore-Local companies33%53%13%38%48%12%2%40%42%15%3%50%33%17%38%53%5%3%47%33%18%2%38%52%10%43%50%5%2%37%52%10%2%62%27%8%3%40%45%13%2%38%50%8%3%19%43%28%9%4%49%36%11%11%32%40%17%23%58%15%4%9%55%19%17%6%30%45%19%17%55%21%8%17%53%17%13%4%47%30%19%

36、8%45%25%23%8%34%32%26%17%57%15%11%Survey Period:For Japanese companies:November 9,2022,to December 6,2022For non-Japanese companies:February 1,2023,to March 31,2023Survey Methodology:The survey was conducted through online questionnaires.Survey Organizer:PERSOLKELLY ConsultingResearch Objective:The

37、survey aims to gather insights into the anticipated changes and challenges inhuman resources over the next 3 to 5 years.This information will be valuable forbusiness leaders preparing for future human resources challenges and ensuringthey can attract,retain,and develop the best talent.Survey Target:

38、Thailand:75 Japanese companies,63 non-Japanese companies(54 localcompanies,9 foreign companies)Vietnam:35 Japanese companies,70 non-Japanese companies(56 localcompanies,14 foreign companies)India:12 Japanese companies,56 non-Japanese companies(52 local companies,4foreign companies)Singapore:53 Japan

39、ese companies,62 non-Japanese companies(60 localcompanies,2 foreign companies)Total:175 Japanese companies,251 non-Japanese companies(222 localcompanies,29 foreign companies)12About UsPERSOLKELLY Consulting is a leadingglobal human resource consulting andprofessional services company whichproudly sp

40、ans across the Asia-Pacificregion.We are a subsidiary formed bythe joint venture of PERSOL Group andKelly Services Inc.,now one of thelargest recruitment companies in APAC.Formerly branded as BTI Consultants inAsia and Intelligence SMC in HongKong,PERSOLKELLY Consulting isbuilt upon a rich legacy of

41、 expert talentdevelopment,HR management advisory,organisational effectiveness,andinsights-driven HR solutions.With oursingle focus on fulfilling our clientsneeds,we use innovative practices toempower both individuals andenterprises to achieve their full potential.At PERSOLKELLY Consulting,webelieve in shaping a future workforcethat is able to Work and Smile.Learn More:PERSOLKELLY Consulting Groupwww.PERSOLKELLYCONSULTING.com13