調整組織的內部文化實現零浪費.pdf

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1、 PageCircular Economy Summit Presentation 29 February 2024Realigning your organisations internal culture towards zero-waste PageAcknowledgementof CountryArtwork by Marcus Lee.This artwork symbolises Officeworks vision of ensuring Aboriginal and Torres Strait Islander people feel welcome in our busin

2、ess as team members,customers,suppliers and visitors.We wish to acknowledge the traditional custodians of the land on which we meet today.We pay respects to their Elders past and present.We would like to extend this respect to any Aboriginal and Torres Strait Islander people who are here today.2 Pag

3、e 3Officeworks is inspiring Australians toWorkWorkLearnLearnCreateCreateConnectConnect Page 4Officeworks is inspiring Australians toWorkWorkLearnLearnCreateCreateConnectConnect Page 5TECHNICAL CYCLEBIOLOGICAL CYCLE Page 6TECHNICAL CYCLEBIOLOGICAL CYCLE Page 7TECHNICAL CYCLEBIOLOGICAL CYCLE Page Page

4、 9 Page 10 Page 11 Page 12 Page 13 Page PageOfficeworks Information Pack 202315People and Planet Positive Products PageMade from PlantsReuse or RefillWoodenFast-Growing RenewablesNon-toxicRecycled ContentCertified CottonRecyclableVeganSupporting CommunitiesIndigenousProduct Framework16 PageMade from

5、 PlantsReuse or RefillWoodenFast-Growing RenewablesNon-toxicRecycled ContentCertified CottonRecyclableVeganSupporting CommunitiesIndigenousProduct Framework17 Page 18Year on year growth of 12%in FY23Increasingly important to families shopping at Back to SchoolMarketing campaigns targeting conscious

6、consumers driving incremental salesThe Conscious Consumer Page 19Year on year growth of 12%in FY23Increasingly important to families shopping at Back to SchoolMarketing campaigns targeting conscious consumers driving incremental salesThe Conscious Consumer PageSustainability credentials increasingly

7、 important to B2B customer segmentOfficeworks has been successful in recent B2B tenders due to People and Planet Positive commitments and progressBusiness Customers as Conscious Consumers20 Page Page 22Officeworks WaranaThe first solar and battery-operated store in our network120-kW of solar PV and

8、a 100-kWh lithium batteryProduces enough energy to power 35-40 average homes each day Page 23Officeworks WaranaThe first solar and battery-operated store in our network120-kW of solar PV and a 100-kWh lithium batteryProduces enough energy to power 35-40 average homes each day Page 24Solar and Batter

9、y ImpactSolar and battery system together has reduced energy consumptionSeptember 2023 consumption was down by over 70%compared to the same time last year Page Page 26Tech trade-in offerTrade-in service offered in partnership with MoorupA simple process for customers to assess their devicesEligible

10、returns will receive an Officeworks instant gift cardOver 4,000 devices assessed for trade-in since launchIntegration with key product launches driving growthMarketing engagement high,driving a significant increase in trade-ins Page 27Tech trade-in offerTrade-in service offered in partnership with M

11、oorupA simple process for customers to assess their devicesEligible returns will receive an Officeworks instant gift cardOver 4,000 devices assessed for trade-in since launchIntegration with key product launches driving growthMarketing engagement high,driving a significant increase in trade-ins Page

12、 28Tech trade-in offerTrade-in service offered in partnership with MoorupA simple process for customers to assess their devicesEligible returns will receive an Officeworks instant gift cardOver 4,000 devices assessed for trade-in since launchIntegration with key product launches driving growthMarket

13、ing engagement high,driving a significant increase in trade-ins Page 29Tech trade-in offerTrade-in service offered in partnership with MoorupA simple process for customers to assess their devicesEligible returns will receive an Officeworks instant gift cardOver 4,000 devices assessed for trade-in si

14、nce launchIntegration with key product launches driving growthMarketing engagement high,driving a significant increase in trade-ins Page 30Circonomy Refurbishment and Response SquadTrial Refurbishment and Response Squad launched in Victoria in February 2023A 10-week furniture repair trial saw approx

15、imately 5,500kg of faulty and unsellable furniture repaired and soldDelivers operational,commercial and environmental benefits Page 31Circonomy Refurbishment and Response SquadTrial Refurbishment and Response Squad launched in Victoria in February 2023A 10-week furniture repair trial saw approximately 5,500kg of faulty and unsellable furniture repaired and soldDelivers operational,commercial and environmental benefits PageSummary PageSummary PageSummary