印孚瑟斯Infosys Ltd. (INFY) 2013年年度報告「NYSE」.pdf

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1、Annual Report 2012-13Infosys Annual Report 2012-13Every day we ask ourselves how we can deliver greater value to our clients and shareholders.And look for ways to help our clients take on a future that is full of unknown challenges and yet brimming with opportunities to explore.We clearly see that t

2、omorrows enterprise will be nothing like todays.That is why our mission is to enable our clients to most effectively compete,not just today,but in the years ahead.Aswe go about our daily business,we keep relentlessly innovating in order to remain relevant to our clients and their customers.This tire

3、less commitment to new ideas is in our DNA.It has powered our success through the last three decades and continues to guide us as we go about building tomorrows enterprise for our clients.Webelieve each great idea that we bring to life can change how business works,eventually cascading to change how

4、 the world works.We measure our success by how these solutions help drive the world and its enterprises forward.Infosys a company of relentless innovators on a mission.“Innovation across borders is essential to accelerate the pace of world prosperity.”N.R.Narayana MurthyFounder and Chairman Emeritus

5、,Infosys LimitedThe Annual Report is printed on 100%recycled paper certified by the U.K.-based National Association of Paper Merchants(NAPM),France-based Association des Producteurs des papiers et cartons Recycles(APUR)and Germany-based Blue Angel.Download the report here:http:/ Annual Report 2012-1

6、3The spirit of innovation has been an inseparable part of the Infosys journey across three decades.In the beginning was a vision of becoming a globally respected company;and an innovative idea of using the offshore-onsite Global Delivery Model to deliver business value to clients.It was 1981 a time

7、when computers were largely unfamiliar objects,the IT services industry was yet to take shape and the business environment of the country was far from kind to new enterprises.It required innovative thinking to turn the tide and prepare the ground for a new sector to take root and flourish.Innovators

8、 do not always need to speak loudly.It is in the way they are perceived by their partners,beneficiaries,and peers that their true worth is known.With consistent client retention rates of over 95%,we have proof that our clients and partners have an implicit faith in our ability to innovate and delive

9、r profitable business transformation.We have almost doubled the contribution from new and innovative offerings in the last three years a fact that bears testimony to our commitment to continuous innovation.In the late Eighties and early Nineties,we were one of the first to design a distributor manag

10、ement application for apparel companies,and customize it for a major global apparel brand.Finacle,our flagship banking product,has been a pioneer in the field,honored as a leader both in Gartners Magic quadrant and the Forrester Wave in 2012.Every year,our researchers at Infosys Labs make new breakt

11、hroughs and secure patents for their innovations,focused on helping our clients build tomorrows enterprise.Today,we have built an innovation ecosystem,with more than 500 patents being filed for approval in the U.S.,India and elsewhere.Relevance through innovationInfosys Annual Report 2012-13Infosys

12、Annual Report 2012-13In 2010-11,we identified some trends for the future of business,and since then,our innovation efforts have been aimed at helping our clients reap the best advantage of these trends.Through our Edge suite of products and platforms,we participate in areas like mobility,new commerc

13、e and digital marketing,where some of the biggest innovations are taking place today.We have made money transfers easy for the unbanked millions through our WalletEdge solution.Innovative thinking has led us to use cloud computing to disrupt the traditional model of outsourcing.As a company with wel

14、l-defined sustainability goals,we spend a considerable part of our innovation capital in designing environmentally profitable solutions for ourselves and our clients.The intelligent buildings on our campuses and our green product lifecycle management solutions are examples of just that.We have won s

15、everal awards for putting our green innovations into practice.In September 2012,Forbes ranked us 19th among the most innovative companies in the world.This recognition only makes us more aware of our responsibilities,more committed to finding avenues for innovation,more focused on leveraging technol

16、ogy in every part of the organization,more eager to be relevant to every aspect of our clients businesses,and more interested in doing things differently.We have instituted a US$100 million fund to invest in innovative ideas to support our strategic objective of creating an ecosystem for the best mi

17、nds to come and join us in this great innovation journey.Our innovation story is poised at an exciting stage.Fascinating chapters are waiting to be added to it.Relevance through innovationInfosys Annual Report 2012-13Infosys Annual Report 2012-13Relevance through innovationInfosys Annual Report 2012

18、-13Consumers today expect context,continuity and consistency across the digital world regardless of when and where they consume content,including when they are on the move.Thisneed has been driving radical changes in the automotive industry.Personal vehicles that have intelligent integration of info

19、rmation technologies and a wide array of immersive digital experiences open up new opportunities for innovation.Significant advancements in connectivity,Cloud technology and software convergence have made a unified digital experience possible,making connected vehicles a critical new demand in the au

20、tomotive industry.The networking of cars,or telematics,is transforming the linear supplier-assembler relationships in the automotive industry to a partnership-based ecosystem.Infosys recognizes the innovation opportunity in this space.We are one of the first large systems integrators to bring togeth

21、er knowledge from the high-tech,aerospace,telecommunications,software and automotive industries into smarter,connected vehicles.The key differentiation and innovation of our Connected Vehicle solution lies in generating user intelligence and building customer intimacy.It is an instance of both marke

22、t and product innovation,helping enhance the user experience for drivers,ensuring safety,improving mobility and providing customized infotainment.Added sustainability comes in the form of reduced environmental impact,through timely maintenance,lower emissions and adherence to regulatory requirements

23、 of government and industry bodies.Driving digital convergenceWe designed a solution for our client,a leading global supplier of electronics and technologies for passenger and commercial vehicles.Our client is building a solution for connected drivers to seamlessly consume content while maintaining

24、a safe driving environment.The key objectives of this initiative are:Identifying and creating new revenue streams to build upon the clients core business of electronics and auto components Being a pioneer in enabling a truly connected lifestyle for the clients customers by providing services in a sa

25、fe and secure manner in a connected vehicle Effectively educating and increasing the awareness of the clients customers about the clients offerings and capabilities in the domain of connected vehiclesAn agile solutionRecognizing the importance of time-to-market for our client,we adopted a distribute

26、d agile methodology to deliver and demonstrate a prototype to our clients customers.Our team was responsible for the following:Development of the Human Machine Interface(HMI)in the vehicle center stack.The implementation focused on enhancing the user experience and minimizing driver distraction.Arch

27、itecture and development of a Cloud-based service delivery platform that was responsible for delivering content to the vehicle.The platform also interfaced with external content providers to acquire and deliver the content.Architecture and development of a user portal that was responsible for regist

28、ration,provisioning,and setting up of preferences for the end-customers.Our client was able to showcase the combined strength of its electronics and software system to deliver an unprecedented connected user experience.The end consumers were impressed with the features and immersive user experience

29、provided by the Infosys-enabled solution.Given the dynamic and evolving nature of digital technologies,our team believes the connected vehicle solution is poised to become mainstream in the near future,delivering a lasting customer connection and more value for the clients technology investments.Rel

30、evance through innovationInfosys Annual Report 2012-13Relevance through innovationInfosys Annual Report 2012-13The ways in which consumers can send and receive cash have dramatically evolved over time.From postal money orders to various electronic banking solutions,transferring money from one point

31、to another has become faster and more reliable.However,most of these methods have found limited success in developing nations,where large sections of the population remain unbanked.Unlike access to banking transactions,mobile penetration in these markets has exploded,opening up new channels of innov

32、ation for a broader range of providers.To address this opportunity,Infosys developed an innovative platform to reach the unbanked and the underbanked.Our WalletEdge solution can be leveraged by telecom companies to provide mobile money services.Our revolutionary approach,coupled with our technologic

33、al expertise,has resulted in new revenue streams for both mobile service providers and banking institutions.WalletEdge promotes payment and transfer services to new constituencies,while also creating business opportunities for telecom operators to penetrate into their existing customer base and enri

34、ch their lives with new range of services.WalletEdge is an end-to-end platform,enabling a financial ecosystem comprising of consumers,merchants,telecom companies,banks,governments and enterprises.The scalable platform is powered by Finacle Digital Commerce,and its associated infrastructure,technolog

35、y and operations.This helps clients conduct financial transactions in a safe,efficient,and timely manner.WalletEdge is at the forefront of the move towards cashless transactions,offering an easy-to-use,secure platform to conduct financial transactions,both big and small.This will help small,medium a

36、nd large businesses improve their adoption rate and extend the reach of their offerings and services.A world of opportunityAccording to the Digital India report from the Boston Consulting Group,the projected fee income in India alone from mobile payment and banking transactions could exceed$4.5 bill

37、ion by 2015.Seizing this new business opportunity,our client,a leading integrated telecommunication company with operations in Asia and Africa,invested in the innovative WalletEdge solution.Working together with the client,we created a new model for mobile payments and transfers and in doing so,have

38、 helped the client gain significant market share in the mobile money space during the launch year.WalletEdge provides clients with first-mover advantage,and helps them establish a leadership position in the market.Delivered through a private cloud,the platform addresses multiple market needs.Its sha

39、red services framework enables members to transition from a paper cash-based model to a digital model.The platform currently supports over 100 transactions per second(live in the market),employing well-established industry methodology for merchant on-boarding.Our clients mobile money service has had

40、 a huge impact on the lives of many of their consumers.For example,members of a self-help group in South India now repay their loans using this service.It saves them time and energy,and is an effective means of loan repayment.A cooperative milk society in Gujarat allows retailers to pay for their or

41、ders using this service,leading to more efficient processes.Consumers can also choose to pay their electricity and utility bills through this service.Mobile money is seen as a convenient way to make e-commerce payments.What experts say“The platform created by Infosys is hosted as a shared service on

42、 a private cloud infrastructure providing scale,flexibility,and robustness to handle millions of customers performing billions of transactions.”Frederic Giron,Vice President,Principal Analyst serving Vendor Strategy Professionals,and Operational Head,Forrester India Research Center.Source:Forrester

43、Research,Inc.,blogs,March 7,2012,http:/bit.ly/yQmOsIRelevance through innovationInfosys Annual Report 2012-13Relevance through innovationInfosys Annual Report 2012-13By delivering a competitive edge for clients in the aerospace industry,Infosys has been instrumental in furthering the course of innov

44、ation in this dynamic sector.We deliver innovative solutions to address issues related to materials,costs and performance.Byrecognizing the potential of replacing metals with composites,resulting in substantial reduction in the weight of aircraft,we have provided clients with a key competitive advan

45、tage.Using our proprietary Knowledge Based Engineering(KBE)tool sets,we have developed multiple components of the next-generation aircraft.Our approach to composite design blends cutting-edge design and rigorous development processes.By evaluating critical parameters such as structural superiority,h

46、igh strength and stiffness,lower assembly time,and materials that are highly corrosion-resistant and damage-tolerant,we have helped our clients deploy composite materials in aircraft design quickly and effectively.The innovative design approach we deploy for composites also addresses important susta

47、inability concerns.Working with stringent sub-assembly weight targets,we are able to reduce the weight of the aircraft,resulting in remarkable fuel-consumption savings and a decrease in greenhouse emissions.This in turn saves millions of dollars for air carriers,creating savings and efficiencies thr

48、ough innovation.A future-ready solutionA global aerospace company engaged Infosys to achieve its goal of maximizing its market opportunity in the profitable twin-aisle commercial aircraft segment.Together we built a superior and compelling product featuring better performance and lower weight.The en

49、gineering objectives of this client were met effectively,defying conventional product development methods.Our unique approach featured:Using innovative composite materials in the aircraft to improve fuel efficiency,carrying capacity and overall performance,while reducing assembly cycles and time-to-

50、market Managing a globally dispersed supply chain and providing a turnkey product development experience,with complete ownership of large-scale aircraft assemblies Compressing standard aircraft development cycles to service aggressive program timelines Enabling the client to consolidate its market s

51、hare,maintain its leadership position and improve its profitability.Working with a key supplier to develop multiple aircraft structures,we offered a turnkey experience to our client,and served as an extension to the clients own design and development operations.We provided seamless connectivity and

52、dedicated design centers.We also provided a combination of high-value innovation resources,including systems engineering experts,program managers,proprietary toolsets and methodologies that helped deliver a successful solution to the client.Blending decades of experience in KBE with aircraft structu

53、re design,we re-engineered and automated complex design and analysis processes,helping our client reduce critical development cycle times by 20-30%.Our KBE toolsets have developed consistent and repeatable composite designs that were compliant with the aviation regulatory standards,ensuring first-ti

54、me-right sub-assemblies.We also diagnosed critical lags in component assembly by leveraging best practices in product development across all programs.Working with multiple component suppliers,we were able to consolidate key component assembly operations logically to reduce lag and improve assembly t

55、ime significantly.We also improved the assembly timelines of specific components by consolidating key sub-assembly operations with suppliers and moving them down to lower tiers,thus boosting overall cycle times.Continuous innovationOur aerospace innovation is ever-evolving.Our commitment to improved

56、 aircraft design and carrier operations extends to passenger comfort and a superior in-flight experience.We also work with the industry to deliver innovative,technologically advanced,in-flight infotainment systems featuring latest technology and advanced product design.Relevance through innovationIn

57、fosys Annual Report 2012-13Relevance through innovationInfosys Annual Report 2012-13What does it mean to secure a business for the future?Ensuring your business is future-ready requires many things.The one growing expectation is that a business must make itself sustainable financially,socially and e

58、nvironmentally.Increasingly,companies are realizing that investing in environmental sustainability results in higher revenue and productivity,in addition to the obvious benefits to the world in which we live.Infosys has been a leader in designing innovative solutions that bring considerable environm

59、ental benefits to clients while ensuring a rapid rise in their productivity and profit margins.Using our domain expertise in cloud computing,we have been providing infrastructure transformation solutions to our clients,bringing in tangible benefits across IT operations,business processes,products,se

60、rvices,and markets.The mark of true innovation in these large-scale transformation programs is in the way they make our clients businesses environmentally sustainable.This dual benefit is achieved through the ability of the solutions to provide consolidated metering and billing and ensure a unified

61、view of how the cloud resource is being used.Technology solutions have traditionally focussed on generating higher revenues and greater productivity through transformation of processes or operations.Our business transformation solutions take the next step,by addressing the concerns of global corpora

62、tions in becoming more energy-efficient and reducing pollution.For our work in Eco-Enterprise Innovation,and helping clients reduce their environmental footprint while reducing cost,wewon the Oracle Excellence Award at Oracle OpenWorld,2012.Ourwork with a key client has been validated by the 2012 Gr

63、een IT Award for Best Cloud/Virtualization Project of the Year.We also won appreciation from industry analysts for our vision of a cloud ecosystem integrator and the success of our cloud deployments for clients.Change for the betterWe implemented a private cloud for a global strategic client in Euro

64、pe,and were a catalyst in furthering their business and environmental objectives.The pioneering end-to-end data center transformation program delivered a scalable and agile private cloud that met the growing needs of the customer,rationalized its data centers and reduced its carbon footprint signifi

65、cantly.When the engagement began,the client was looking to streamline and optimize its IT operations.As a result of a number of acquisitions,the IT environment of the company was spiralling out of control running 26 Enterprise Resource Planning(ERP)instances and 122 processes.A need for standardizat

66、ion was also felt,in the light of the pan-European and global requirements for its printing,document management and IT services.We delivered two major business-IT transformational programs:A centralized ERP platform using the Oracle suite of products to migrate the clients existing business processe

67、s and its current live users.A data center strategy designed to make use of a 100%private,virtualized cloud to standardize and streamline business processes,rationalize data centers across Europe and reduce the clients carbon footprint.The client realized greater business value because both these tr

68、ansformational programs delivered on the clients environmental goals.Reduce and winThe new ERP platform and private cloud implementation have resulted in the removal of approximately 1,600 servers and an 85%reduction in its energy consumption equivalent to taking 3,500 cars off the road each year.Th

69、e client is committed to reducing their energy consumption by 87.5%,by 2050.The transformation programs have helped the client meet their worldwide environmental impact reduction goals set in three areas energy conservation and prevention of global warming,resource conservation,and recycling and pol

70、lution prevention.Ithas been an exciting journey for us to co-create with the client to bring sustainable and profitable benefits.Relevance through innovationInfosys Annual Report 2012-13In our increasingly digital world where social media,the Internet and multimedia have become pervasive and ubiqui

71、tous the unprecedented growth in data volume will continue exponentially for the foreseeable future.For most CIOs,enabling business to make faster and better decisions is among the top priorities.However,businesses are realizing that the traditional approach to data warehousing is inadequate to addr

72、ess the Big Data demands of enterprises.When it comes to implementing Big Data,what enterprises are truly looking for is the ability to quickly discover,analyze and act on information to drive business decisions.While there are a few solutions in the market that address this need,they have inherent

73、limitations.Such solutions either demand deep technical expertise and implementation time or are designed for specific business scenarios and need constant investment for new applications.There is no single solution in the market that addresses the Big Data needs of business and technology decision

74、makers alike.Technology teams need the flexibility for rapid development of industry-specific Big Data applications while business needs the agility for insights and actions.Infosys BigDataEdge is the best data platform for empowering both technology and business to rapidly develop and action indust

75、ry-specific insights.With a repository of over 250 algorithms,over 50 visualization options and industry-specific applications,businesses can generate insights up to eight times faster and action decisions in real time.The Insight Builder capability of Infosys BigDataEdge,empowers business users to

76、create insights in three simple steps.First,they select the source of information from an available list of over 50 enterprise systems(for example:CRM,ERP)and external sources such as Facebook or Twitter.Next,they build the insight using our repository of pre-built algorithms using intuitive drag,dr

77、op,and configuring options on a rich visual interface.Finally,they select the visualization output from over 50 available reporting options.With this,the insight is created and is ready for use in a matter of minutes and not days as was normal.The Collaboration Wall allows users across functions and

78、 regions to interact on insights and effect smart business decisions.These decisions can be operationalized in real time,using the inbuilt Integrated Workflow capability.Harnessing the powerBigDataEdge creates opportunities for clients to innovate by harnessing the power of their data to analyze,dev

79、elop and introduce new products and services.Our compliance-ready solution also enables real-time discovery of data across both internal systems and external sources.A leading U.S.Bank expressed the need for a non-traditional solution to calculate its Total Borrower Exposure(TBE)through a single vie

80、w of all the borrowers points of engagement to make credit decisions.Some of the challenges and opportunities in understanding the TBE included:The inability to correlate data from multiple internal systems capturing borrower data,each with different structures and depths of information The burden o

81、f processing over huge volume of data in a reasonable amount of time using traditional information processing systems The difficulty finding an affordable,simpler way of bridging the missing relationships between data from diverse internal and external sources The stunted ability to gain insights fr

82、om external public domain dataBigDataEdge employed our expertise to build a proof of concept with a sophisticated algorithm match to identify borrower relationships and uncover hidden relationships across internal and external sources.Correlate data,connect betterOur BigDataEdge solution concept ena

83、bled the client to understand non-traditional ways of creating new insights such as hidden relationships between customers,behavioral patterns deduced from social,public and unstructured data,and correlation of data with counterparty details and fund information in a very short span of four weeks fr

84、om gathering data to delivering insights.Relevance through innovationInfosys Annual Report 2012-13Organizations the world over are taking proactive steps to ensure that their businesses are not just profitable but environmentally viable.Energy conservation is now not only a social goal,butalso a bus

85、iness goal,particularly for large companies like Infosys.Spurred by our goal of becoming carbon neutral by 2017,we have used innovative and cutting-edge solutions to tackle resource conservation across our development centers.Our annual energy consumption for 2011-2012 was about 268million units fro

86、m buildings.Data from energy consumption tracking meters reinforced the fact that the best way to reduce our energy consumption was to make our buildings intelligent.Our implementation of intelligent building systems is a result of smart integration across technology,building infrastructure,and ener

87、gy management systems.To be energy-efficient,the building design has to factor many variables,such as occupancy,weather conditions,operating hours,occupant behavior,and equipment efficiencies.While this range of variables is challenging to deal with,our intelligent building systems use a combination

88、 of controllers,sensors,actuators,and feedback systems to make operations more efficient.Over time,we discovered that a substantial amount of energy conservation could be achieved by pushing boundaries.By using innovative approaches to dynamically understand building requirements,we have been able t

89、o scale down operations from peak levels and save energy.Our rigor in energy conservation and other sustainability initiatives has been widely recognized.Several buildings across our development centers have received the Platinum certification in Leadership in Energy and Environmental Design(LEED).T

90、he LEED Green Building Rating System is a globally accepted benchmark for design,construction and operation of high-performance green buildings.The Platinum-certified buildings on our campuses now cover an area of over 1.8 million sq.ft.,with more buildings applying for the same certification.We rec

91、eived the National Energy Conservation Award 2012 for the energy conservation efforts at our Jaipur and Pune campuses.Smarter operations Our expert implementation of intelligent building systems has made our buildings smarter by conserving 15%more energy than conventional buildings.Our innovative ap

92、proach meant that we could create the next generation of high-performance buildings that are 66%more energy efficient than our existing structures.We have designed and incorporated artificial intelligence that tracks lower outdoor temperatures when the weather is favorable,and dynamically responds t

93、o changing air conditioning loads.Our intelligent building systems provide meticulous data,control energy usage and eliminates waste by monitoring floor-wise energy consumption.We have set up smart meters to monitor the granular energy consumption of our lighting systems,plug-loads,air conditioning,

94、and other devices.Using this capability,we have been able to reduce our lighting consumption by up to 50%and the building-level computing energy consumption and other plug loads by up to 20%in our smart buildings in fiscal 2013.Performance metrics One of the key benefits of intelligent buildings is

95、that they can record data to improve future designs.For instance,earlier designs were equipped with 6.5 watt/sq.ft.of electrical power density.Newer data-driven designs come with 3.5 watt/sq.ft.of electrical power density.This saves over 40%in capital cost on electrical equipment,for our new buildin

96、gs.Intelligent buildings also deliver high standards of indoor environmental quality,which positively influences employee comfort and productivity.Our buildings now deliver an energy performance index,as low as 84 kWh/m2/year.This also contributes to a reduction in our per capita energy consumption.

97、We have achieved reductions from 297 kWh per person per month in 2007 to 178 kWh per person per month in 2013.These steps have helped us cut down our energy needs and strengthened our commitment to running our business sustainably.Themost important outcome from our intelligent building systems imple

98、mentation will be our ability to design smarter and more resource efficient buildings for tomorrow.Relevance through innovationInfosys Annual Report 2012-13Relevance through innovationInfosys Annual Report 2012-13Contributing to the welfare of our local communities is an essential part of our social

99、 commitment.Therefore,we were quick to respond to a call for aid by the Karnataka(India)government to build homes for those affected by the devastating floods of 2009.The floods had damaged more than 95,000 homes in nearly 300 villages.Infosys Limited and the Infosys Foundation,our corporate social

100、responsibility arm,set up the North Karnataka Flood Relief Program to help construct homes in the worst affected areas.We promote volunteerism among employees to help them serve the larger communities and lead fulfilling work lives as socially responsible citizens.Many of the social innovations for

101、this initiative have come directly from our employees,including our holistic approach to disaster management.We provided not only the infrastructure,but also sustainable programs for the overall development of the affected communities.Our innovative approach of blending information technology and lo

102、cal knowledge helped our project team track and monitor processes,construction,labor,material,and monetary investments seamlessly and effectively.This social innovation program demonstrated the potential of public-private partnership.Through this easy-to-replicate,scalable initiative,we helped const

103、ruct and deliver 2,262 houses at a cost of 30 crore,in a record time of 18months.For the rehabilitation of flood-affected communities,the government acquired land,identified layouts and provided basic infrastructure.Private companies like Infosys took on the construction work and implemented best pr

104、actices in program management to ensure the speedy completion of the project.Of the many challenges our team faced,poor or no access to raw materials,shortage of skilled labor,tough weather conditions,and poor infrastructure were the most critical.To resolve these,best practices in project managemen

105、t suited to local conditions were devised and implemented.Risks were monitored and mitigated through efficiency measures,including ordering material in bulk,ensuring roads were laid in time,planning for potential disruption of movement of materials during bad weather conditions,etc.Theteam developed

106、 an in-house Flood Relief Management System to monitor construction work at various sites on a real-time basis.Delivering hopeOur team identified 18 villages in five districts Gulbarga,Yadgir,Raichur,Belgaum and Dharwad on which to focus our efforts.The team partnered with three non-governmental org

107、anizations(NGOs)to gain local contacts and understand local practices.Morethan 25 contractors were hired to work at the sites.Thejoint effort of our team,NGO volunteers,contractors,government officials and the public helped deliver the project on time and before the monsoons in 2011.The project bene

108、fited 2,262 families and gave our employees an opportunity to contribute to their local community.Creating an environment for local entrepreneurship,the initiative encouraged villagers to set up businesses related to construction such as making precast toilets,and manufacturing building blocks.The s

109、peedy execution of the project helped renew faith in the execution of rehabilitation projects in the country.Our team also conducted several awareness programs on sanitation,cleanliness and environmental sustainability.To increase the green cover in this arid region,the team worked with the forest d

110、epartment to plant saplings.Solar powered devices were also supplied to households for energy-efficient lighting.Community members were connected with banks to financially empower them.Success speak“I am very grateful on behalf of the Government of Karnataka to Infosys for building 1,249 houses in G

111、ulbarga district.I commend the professional attitude of the Infosys team in this endeavor.”Dr.R.Vishal,former Deputy Commissioner,GulbargaRelevance through innovationInfosys Annual Report 2012-13Relevance through innovationInfosys Annual Report 2012-13The age of the digital consumer demands new solu

112、tions.Infosys BrandEdge is the first comprehensive Cloud-based platform for enterprises who know that digital marketing represents the future.BrandEdge simplifies the challenges of digital marketing and empowers marketing at both the enterprise and consumer levels.This hosted cloud and services-base

113、d solution has seen excellent resonance in the market.It provides access to niche marketing areas of large enterprises.And this in turn leads to large-scale transformation of a companys marketing opportunities.The solution is part of the Infosys Edge suite of products that won the NASSCOM business i

114、nnovation award in February,2013.Agile and cost-effective,BrandEdge helps our clients leverage viral channels such as mobile and social to effectively engage with digital consumers.It is also the first-of-its-kind initiative that covers both the consumer and enterprise sides of marketing,using compr

115、ehensive dashboards,tools,wizards,easy-to-understand analytics reports,and a host of digital marketing services.Alltogether,the client enjoys a fully integrated marketing solution to effectively reach todays digital consumers.Sharpened by researchThe vision for BrandEdge emerged from extensive bluep

116、rinting workshops conducted by the Infosys BrandEdge team jointly with key clients and partners.Workshops were conducted through a novel series of agile HTML prototyping,resulting in clearly identifying client needs,then refining and mapping these to the Infosys Edge products.These needs include:Tem

117、plated campaign management capability which enables campaign creation and tracking,and risk and governance management,using intelligence gathered from previous campaigns Workflow management functionality that dynamically builds workflows based on selected campaign type and orchestrates campaign exec

118、ution processes Knowledge management functionality that enhances collaboration among stakeholders through communities,document sharing,a recommendation engine and Web 2.0 features Comprehensive analytics for campaign/project efficiency measurement and collaboration An integration framework that allo

119、ws seamless integration of additional tools(existing and future)with the platform An administration layer allowing simplified infrastructure management and role-based user management.As opposed to current solutions available in the market,BrandEdge is highly configurable and flexible.The Software as

120、 a Service(SaaS)nature of BrandEdge,coupled with our highly scalable global delivery network,allows for unprecedented global scalability.Multiplier effectA leading global advertising agency selected BrandEdge to provide a unified digital marketing platform to drive marketing campaigns and projects s

121、panning multiple customers and countries.Their aim is to reach new markets and support the growing needs of their customers.To support marketing activities of their customers businesses,the client needed to collaborate seamlessly,adopt and apply best practices,standardize business processes and adhe

122、re to local requirements across countries.The BrandEdge campaign workflow management system makes it easier for users to access,adopt and achieve better efficiencies in daily tasks.Real-time performance monitoring of projects is made simpler.The recommendation engine enables reuse of past campaign t

123、emplates.The Knowledge Management system facilitates intelligent and contextualized collaboration among internal and external stakeholders.Based on a flexible and dynamic metadata model that uses information about users to customize their individual log-in screens,BrandEdge provides for easier and f

124、aster roll-out for various account teams and campaigns.The hosted model allows the client to manage their cash flow more efficiently,therefore resulting in lower total cost.This was our first client who used the BrandEdge platform to provide B2B campaign management services across its customer base.

125、BrandEdge was able to fulfill the clients B2B needs and create value for the client and their customers,underscoring its larger value proposition,which is unique in the Digital Marketing Platform space.The successful partnership also underscores our capabilities as an end-to-end service provider.Rel

126、evance through innovationInfosys Annual Report 2012-13Income20042005200620072008200920102011201220134,7616,8609,02813,14915,64820,26421,14025,38531,254 36,765Operating proft(PBIDTA)Market capitalizationBasic EPS(1)Book value20042005200620072008200920102011201220131,5842,3252,9894,2254,9636,9067,3608

127、,41410,06111,015200420052006200720082009201020112012201332,90961,07382,1541,15,30782,36275,8371,50,1101,86,1001,64,5921,65,917200420052006200720082009201020112012201323.4334.6344.3467.8278.24101.65100.37112.26139.07157.55200420052006200720082009201020112012201361.0396.87125.15195.41235.84310.90384.0

128、1426.73518.21627.95Proft after tax(1)20042005200620072008200920102011201220131,243 1,859 2,421 3,777 4,470 5,819 5,755 6,443 7,986 9,047Historical datain crore,except per share data(1)Excluding extraordinary and exceptional items.Infosys Annual Report 2012-13Letter to the shareholder 2The year at a

129、glance 4Board and committees 5Directors report 7Managements discussion and analysis 23Risk management report 32CEO and CFO certification 35Abridged financial statements 36Consolidated financial statements 49Corporate governance report 70Shareholder information 80Global presence 87Notice of the 32nd

130、Annual General MeetingInfosys Annual Report 2012-132|Letter to the shareholderDear Shareholder,We are pleased to inform you that we have ended fiscal 2013 with a growth of 19.6%in rupee terms and 5.8%in U.S.dollar terms.As per the International Financial Reporting Standards(IFRS)in rupees,our consol

131、idated revenues for fiscal 2013 stood at 40,352 crore,a year-on-year growth of 19.6%.The profit after tax was 9,421 crore,a year-on-year growth of 13.3%.Inaccordance with the IFRS in U.S.dollar,our annual revenue for fiscal 2013 stood at US$7,398 million,a year-on-year growth of 5.8%,while our net i

132、ncome stood at US$1,725 million,a year-on-year growth of 0.5%.Out of the total revenue,North America and Europe accounted for 62.2%and 23.1%respectively,while India and the Rest of the World contributed 2.1%and 12.6%respectively.We expanded our global footprint this fiscal with a new delivery center

133、 in Munich,Germany.Wealso opened a second office in the city of Nagoya in Japan,a new delivery center in Milwaukee,Wisconsin and an onshore operations center in the Metro Atlanta Area,U.S.Our BPO subsidiary opened a new delivery center in San Jos,CostaRica.We are pleased to announce a final dividend

134、 of 27 per share for fiscal 2013.Earlier in the fiscal,we paid an interim dividend of 15 per share.Liquid assets of the company,including cash and cash equivalents,current available-for-sale financial assets,investment in certificates of deposits and government bonds were 23,958 crore at the end of

135、this fiscal,versus 20,968 crore as on March 31,2012.Infosys and its subsidiaries added 235 new clients this fiscal,taking our total client base to 798.The number of our million-dollar clients has gone up to 448 this fiscal from 399 in the previous fiscal.Consulting,Package Implementation and Others

136、contributed 31.4%of our revenues for the year ended March 31,2013.Weacquired Lodestone Holding AG,a leading global management consultancy firm,for a cash consideration of US$219 million and up to US$112 million as deferred purchase price.Business IT services contributed 62.9%of our revenues this fis

137、cal.Services like infrastructure testing,developed by integrating our expertise across infrastructure management and testing services,are clearly driving incremental growth for this business.In fiscal 2013,we won more than 15 large,integrated outsourcing deals worth over a billion dollars in total c

138、ontract value.Our India Business Unit continues to see good traction.We were selected by the Ministry of Corporate Affairs(MCA)to further strengthen and transform the new phase of the MCA 21 V2 project.We have recently been engaged to develop the Haryana State Portal project that has been formulated

139、 under the National e-Governance Plan to provide easy and convenient services to citizens via the Internet.The Department of Industrial Policy and Promotion,Ministry of Commerce and Industry Government of India launched the first phase of eBiz,Indias first Government-to-Business portal,which has bee

140、n developed by us in a public-private partnership model.Infosys Public Services,our U.S.-based subsidiary,has won deals across segments including healthcare and government in the last fiscal.The District of Columbia awarded us a contract valued at US$49.5 million for one year to implement the Distri

141、ct of Columbia Access System(DCAS),a state-of-the-art health and human services solution.We continue to see momentum in the Products,Platforms and Solutions space which contributed 5.7%of our revenues in the last fiscal.We won 51 deals(excluding Finacle)across industries and geographies,taking the c

142、lient count to over 75.We have decided“Our new strategic direction is being received very well by our clients,industry bodies and analysts alike.We have witnessed early successes and the road ahead is both encouraging and promising.”S.D.ShibulalChief Executive Officer and Managing DirectorInfosys An

143、nual Report 2012-13Letter to the shareholder|3 to set aside up to US$100 million to invest in this space.Finacle continued its business momentum with 48 wins this fiscal.Our clients are increasingly looking at Mobility to drive growth,efficiency and customer centricity,and we are their trusted partn

144、ers in this journey.Our researchers filed 97 unique patent applications in India and the U.S.We added 37,036 employees(net addition of 6,694)this fiscal,and the total employee strength for the year ended March 31,2013 was 1,56,688,for Infosys and its subsidiaries.Over the last fiscal,we received sev

145、eral prestigious awards and recognitions.Infosys Cloud Ecosystem Hub won the 2012 Golden Peacock Award for the most innovative product/service.The National Association of Software and Services Companies(NASSCOM)awarded the prestigious Business Innovation Award to Infosys Edge.We were named a 2013 Co

146、mputerworld Honors Laureate in recognition of our use of information technology to promote and advance public welfare,benefit society and business,and change the world for the better.Our enterprise mobility services were highly rated by various analysts,including a leader rating in The Forrester Wav

147、e:Enterprise Mobility Services,Q12013 report.Ovum,the global analyst firm,recognized Flypp Digital Experience Platform for its well-developed ecosystem of services,large repository of apps(comparable to Google Play and the App Store)and monetization processes.Wewere recognized as one of the Achiever

148、s 50 Most Engaged Workplaces in the U.S.for our leadership and innovation towards engaging employees.We were ranked second in the 2012 Global Outsourcing 100 List compiled annually by the International Association of Outsourcing Professionals(IAOP).Infosys China was listed among the Top 10 Global Se

149、rvice Providers in China by the China Council for International Investment Promotion for the second consecutive year.Infosys BPO won the Award for Innovation in Learning at the Best Learning&Development Awards 2012,the Golden Peacock HR Excellence Award 2012 and the Award for Institution Building at

150、 the Asia Pacific HRM Congress Awards,2012.Earlier this year,we became the first Indian company to be listed on NYSE Euronext London.With this,we further strengthened our focus on the European market which is increasingly becoming astrategic market for us with our business,investor and employee base

151、 growing in the region.I am pleased to inform you that LeoPuri,a Senior Advisor of McKinsey&Companys Asia-Pacific Financial Institution Practice,has been appointed Additional Director of the Company with effect from April 11,2013.The just-concluded financial year marks the completion of the 32nd yea

152、r of our exciting journey.In a little over three decades,we have,as an organization,crossed frontiers we had never imagined were possible.Wehave pioneered many firsts including a global delivery model which is a widely accepted industry standard today.We have established benchmarks that were never b

153、efore achieved in the industry.Most importantly,we have proven beyond doubt that it is possible to build a world-class organization by operating legally,ethically and with fairness,transparency and integrity.Along the way,we have created jobs,improved livelihoods and enabled our industry to establis

154、h its dominance in the global playing field.In every way possible,we have rewarded the people who have not only believed in the Infosys dream but have also played their part in keeping it alive.Looking back,we take pride in what we have been able to accomplish so far.However,this journey has not bee

155、n easy and we have encountered obstacles along the way.Time and again,our resilience has been put to the test.We had to overcome challenges that could have changed the fate of our organization.Be it game-changing trends in technology,industry and business models,or regulatory challenges,we had to st

156、eer ourselves clear of turbulent waters many a time.This required us to transform ourselves as an organization to adapt to changing business environments and also the changing business priorities of our clients.We passed through one such transformation recently.We embarked on our new strategic direc

157、tion of Building Tomorrows Enterprise which provides our clients with the framework of innovation to leverage the opportunities provided by the emerging future and to prepare for its challenges.This new strategic direction has set us on a journey to redefine the industry for long-term,sustainable an

158、d high-quality growth.It is times like these that have witnessed our organizational growth slowing down.Sometimes,these slowdowns were also caused by reasons beyond our control.Hindsight gives us the luxury to realize these facts.In the eye of the storm though,every slowdown led to concerns over the

159、 strength and relevance of the strategic choices we made as an organization.If we tell you that this anxiety in the marketplace does not bother us,we would not be speaking the truth.Yes,it does cause the rare moment of self-doubt.However,like every time in the past when our strategic choices were be

160、ing questioned,this time too,we have the utmost conviction in our strategic choices.Wealso have the same unstinting confidence in our ability to succeed.Our confidence takes firm roots in several aspects.Almost 98%of our revenues come from repeat business.This is testament to the trust that our clie

161、nts place in us and in our ability to adapt to their changing business needs.Our new strategic direction is being received very well by our clients,industry bodies and analysts alike.We have witnessed early successes and the road ahead is both encouraging and promising.We have immense confidence in

162、the capabilities of our biggest asset our people.Everytime in the past when we had to dig deep within to pull ourselves out of turbulent times,it is the passion,commitment and never-say-die attitude of our people that have helped us succeed.This time will be no different.Last,but not the least,we ar

163、e confident that we will succeed because we are a learning organization.We are as committed to learning from our successes and right choices as from our failures and bad choices.We will continue to do what we are best at fulfill our responsibilities towards all our stakeholders.We will leave no ston

164、e unturned in doing what it takes to work with them,and for them.We are listening and we are learning.As we enter another financial year,we look forward to receiving your continued trust and support.Bangalore April12,2013S.D.ShibulalChief Executive Officer andManaging DirectorInfosys Annual Report 2

165、012-13IFRS Consolidated(in crore)RevenuesRevenues20112012201327,50133,73440,3526,8238,3169,4216,0416,9947,3981,4991,7161,725201120122013201120122013201120122013Net incomeNet incomeIFRS Consolidated(in US$million)Indian GAAP Standalonein crore,except per share data2013 2012Growth(%)Financial performa

166、nceIncome36,76531,25417.6Gross profit15,10313,41912.5Operating profit(PBIDTA)11,01510,0619.5Profit after tax9,1168,4707.6EPS(par value of 5/-each):Basic158.76147.517.6Diluted158.76147.507.6Dividend Per share42.0047.00(10.6)Financial positionCapital expenditure1,8471,29642.5Fixed assets 5,5884,64920.

167、2Cash and cash equivalents22,28919,89812.0Net current assets 25,94522,42815.7Total assets 43,02835,81520.1DebtNet worth36,05929,75721.2Cash and cash equivalents/total assets(%)51.155.6(8.1)Market capitalization1,65,9171,64,5920.8IFRS Consolidatedin crore,except per share data20132012Growth(%)Revenue

168、s40,35233,73419.6Gross profit15,07213,9268.2Operating income10,4299,7796.6Net income 9,4218,31613.3EPS(par value of 5/-each):Basic164.87145.5513.3Diluted164.87145.5413.3in US$million,except per share data20132012Growth(%)Revenues7,3986,9945.8Gross profit2,7612,876(4.0)Operating income1,9092,013(5.2)

169、Net income1,7251,7160.5EPS(par value of 5/-each):Basic3.023.000.7Diluted3.023.000.74|The year at a glanceStanding:AshokVemuriDirector and Head of Americas,and Global Head of Manufacturing and Engineering ServicesDeepakM.SatwalekarIndependent DirectorRavi VenkatesanIndependent DirectorDr.Omkar Goswam

170、iIndependent DirectorB.G.SrinivasDirector and Head of Europe,and Global Head of Financial Services and InsuranceProf.JeffreyS.LehmanIndependent DirectorR.SeshasayeeIndependent DirectorV.BalakrishnanDirector and Head of Infosys BPO,Finacle and India Business Unit LeoPuriIndependent DirectorSrinath Ba

171、tniDirector and Head of Delivery ExcellenceDavidL.BoylesIndependent DirectorAnnM.FudgeIndependent DirectorK.V.KamathChairman of the BoardS.Gopalakrishnan Executive CoChairman of the BoardS.D.ShibulalChief Executive Officer and ManagingDirector Sitting:As on April 11,2013Rajiv Bansal Chief Financial

172、OfficerSrikantan MoorthySenior Vice President and Group Head of Human ResourcesBasab PradhanSenior Vice President and Head of Global Sales,Marketing and AlliancesB.G.SrinivasDirector and Head of Europe,and Global Head of Financial Services and InsuranceSrinath BatniDirector and Head of Delivery Exce

173、llenceStephen R.PrattSenior Vice President and Managing Partner Worldwide Consulting and System IntegrationS.GopalakrishnanExecutive CoChairman of the BoardS.D.ShibulalChief Executive Officer and Managing DirectorNandita GurjarSenior Vice President and Group Head of Education and ResearchAshokVemuri

174、Director and Head of Americas,and Global Head of Manufacturing and Engineering ServicesU.B.Pravin RaoSenior Vice President and Global Head of Retail,Consumer Packaged Goods,Logistics and Life SciencesPrasad ThrikutamSenior Vice President and Global Head of Energy,Utilities,Communications and Service

175、sU.Ramadas KamathSenior Vice President and Head of Administration,Facilities,Infrastructure and SecurityChandrashekar KakalSenior Vice President and Global Head of Business IT ServicesV.BalakrishnanDirector and Head of Infosys BPO,Finacle and India Business UnitSanjay PurohitSenior Vice President an

176、d Global Head of Products,Platforms and SolutionsFrom left to right:As on April 1,2013Infosys Annual Report 2012-13Board and committees|5 The Board of DirectorsK.V.KamathChairman of the BoardS.Gopalakrishnan Executive CoChairman of the BoardS.D.ShibulalChief Executive Officer and Managing Director A

177、nnM.FudgeIndependent DirectorAshokVemuriDirector and Head of Americas,and Global Head of Manufacturing and Engineering ServicesV.BalakrishnanDirector and Head of Infosys BPO,Finacle and India Business Unit DavidL.BoylesIndependent DirectorDeepakM.SatwalekarIndependent DirectorProf.JeffreyS.LehmanInd

178、ependent DirectorLeoPuri(1)Independent DirectorDr.Omkar GoswamiIndependent DirectorRavi VenkatesanIndependent DirectorR.SeshasayeeIndependent DirectorSrinath BatniDirector and Head of Delivery ExcellenceB.G.SrinivasDirector and Head of Europe,and Global Head of Financial Services and InsuranceBoard

179、and committees Infosys LimitedExecutive CouncilS.GopalakrishnanExecutive CoChairman of the BoardS.D.ShibulalChief Executive Officer and Managing DirectorAshokVemuriDirector and Head of Americas,and Global Head of Manufacturing and Engineering ServicesV.BalakrishnanDirector and Head of Infosys BPO,Fi

180、nacle and India Business UnitBasab PradhanSenior Vice President and Head of Global Sales,Marketing and AlliancesChandrashekar KakalSenior Vice President and Global Head of Business IT ServicesNandita Gurjar(2)Senior Vice President and Group Head of Education and ResearchPrasad ThrikutamSenior Vice P

181、resident and Global Head of Energy,Utilities,Communications and ServicesU.B.Pravin RaoSenior Vice President and Global Head of Retail,Consumer Packaged Goods,Logistics and Life SciencesRajiv Bansal(3)Chief Financial OfficerU.Ramadas KamathSenior Vice President and Head of Administration,Facilities,I

182、nfrastructure and SecuritySanjay Purohit(4)Senior Vice President and Global Head of Products,Platforms and SolutionsSrikantan Moorthy(4)Senior Vice President and Group Head of Human ResourcesSrinath BatniDirector and Head of Delivery ExcellenceB.G.SrinivasDirector and Head of Europe,and Global Head

183、of Financial Services and InsuranceStephen R.PrattSenior Vice President and Managing Partner,Worldwide Consulting and Systems Integration(1)Appointed with effect from April11,2013(2)Change in role designation with effect from April1,2013(3)Appointed as the CFO and member of the Executive Council(EC)

184、with effect from November1,2012(4)Member of the EC with effect from April1,2013Board CommitteesAudit committeeDeepakM.SatwalekarChairpersonRavi VenkatesanR.SeshasayeeCompensation committeeAnnM.FudgeChairpersonDavidL.BoylesRavi VenkatesanInvestor grievance committeeDr.Omkar GoswamiChairpersonDeepakM.

185、SatwalekarProf.Jeffrey S.LehmanNominations committeeProf.Jeffrey S.LehmanChairpersonAnnM.FudgeRavi VenkatesanRisk management committeeDavidL.BoylesChairpersonDr.Omkar GoswamiR.Seshasayee Infosys Annual Report 2012-136|Board and committeesInfosys BPO LimitedV.BalakrishnanChairpersonGautam Thakkar(1)C

186、hief Executive Officer and Managing Director Chandrashekar KakalDirectorJayanth R.VarmaIndependent DirectorDr.Omkar GoswamiIndependent DirectorInfosys Consulting India LimitedChandrashekar KakalChairpersonS.D.ShibulalDirectorB.G.SrinivasDirectorInfosys Public Services Inc.Prof.Jeffrey S.LehmanChairp

187、ersonEric S.PaternosterPresident and Chief Executive OfficerAshokVemuriDirectorInfosys Technologies(Australia)Pty.LimitedB.G.SrinivasChairpersonJackie KorhonenChief Executive Officer and Managing DirectorV.G.DheeshjithDirectorU.B.Pravin RaoDirectorSrinath BatniDirector Infosys Technologies(China)Co.

188、LimitedAshokVemuriChairpersonV.R.RangarajanChief Executive Officer and Managing DirectorV.G.DheeshjithDirectorT.P.PrasadDirectorSrinath BatniDirectorThe Board of Directors SubsidiariesInfosys Technologies(Shanghai)Co.LimitedAshokVemuriChairpersonV.R.RangarajanDirector and Legal RepresentativeSrinath

189、 BatniDirectorInfosys Technologies(Sweden)ABS.D.ShibulalChairpersonEric S.PaternosterDirectorRajesh KrishnamurthyDirectorB.G.SrinivasDirectorInfosys Technologies S.de R.L.de C.V.,MexicoAshokVemuriSole ManagerInfosys Tecnologia do Brasil LtdaClaudio Henrique Elsas(1)Legal AdministratorLodestone Holdi

190、ng AGB.G.SrinivasChairpersonRonald HafnerChief Executive OfficerV.BalakrishnanDirectorStephen R.PrattDirectorU.B.Pravin RaoDirector(1)Appointed with effect from April1,2013Infosys Annual Report 2012-13Directors report|7 To the members,We are delighted to present the report on our business and operat

191、ions for the year ended March31,2013.1.Results of our operationsin crore,except per share data20132012Income from software services and products36,76531,254Software development expenses21,66217,835Gross profit15,10313,419Selling and marketing expenses1,8701,453General and administration expenses2,21

192、81,905Operating Profit Before Interest,Depreciation,Taxes and Amortization(PBIDTA)11,01510,061InterestDepreciation956794Operating profit 10,0599,267Other income 2,2151,829Net profit before exceptional item and tax12,27411,096Dividend income(1)83578Net profit before tax12,35711,674Provision for taxat

193、ion3,2413,204Net profit after tax and exceptional item9,1168,470Profit and Loss account balance brought forward19,99315,591Intercompany dividendReserves on termination of Infosys Consulting Inc.(84)Amount available for appropriation29,10923,977DividendInterim862862Special dividend 574Final1,5501,263

194、Total dividend2,4122,699Dividend tax403438Amount transferred to general reserve911847Balance in Profit and Loss account25,38319,993Earnings Per Share(EPS)before exceptional item(2)Basic157.55139.07Diluted157.55139.06EPS after exceptional item(2)Basic158.76147.51Diluted158.76147.50Notes:1 crore=10 mi

195、llion(1)Dividend received of 83 crore and 578 crore from the whollyowned subsidiary,Infosys Australia Pty.Limited,during the years ended March31,2013 and March31,2012,respectively.(2)Equity shares are at par value of 5/each.2.BusinessOur total income increased to 36,765 crore from 31,254 crore in th

196、e previous year,at a growth rate of 17.6%.Our software export revenues aggregated to 35,932 crore,up by 17.8%from 30,514 crore in the previous year.Out of the total revenue,63.8%came from North America,21.8%from Europe,2.3%from India and 12.1%from the Rest of the World.Our revenues from India have i

197、ncreased to 833 crore from 740 crore,with a growth rate of 12.6%.The share of the fixed-price component of the business was 40.0%,compared to 39.3%during the previous year.Directors reportOur gross profit amounted to 15,103 crore(41.1%of revenue)as against 13,419 crore(42.9%of revenue)in the previou

198、s year.The Profit Before Interest,Depreciation,Taxes and Amortization(PBIDTA)amounted to 11,015 crore(30.0%of revenue)as against 10,061 crore(32.2%of revenue)in the previous year.Sales and marketing costs were 5.1%and 4.6%of our revenue for the years ended March31,2013 and March31,2012,respectively.

199、General and administration expenses were 6.0%and 6.1%of our revenues during the current year and previous year,respectively.The net profit before exceptional item and tax was 12,274 crore(33.4%of revenue)as against 11,096 crore(35.5%of revenue)in the previous year.We seek long-term partnerships with

200、 our clients that will enhance their value while addressing their IT requirements.Our client-centric approach has resulted in high levels of client satisfaction.We derived 97.8%of our consolidated revenues from repeat business.We,along with our subsidiaries,added 235 new clients,including a substant

201、ial number of large global corporations.The total client base at the end of the year stood at 798.The client list for the current and previous years on a consolidated basis are as follows:in Nos.20132012Million-dollar clients448399Five-million-dollar clients213190Ten-million-dollar clients137132Twen

202、ty-million-dollar clients8079Thirty-million-dollar clients6264Forty-million-dollar clients4950Fifty-million-dollar clients4040Sixty-million-dollar clients3328Seventy-million-dollar clients2823Eighty-million-dollar clients1917Ninety-million-dollar clients1716Hundred-million-dollar clients1213Two Hund

203、red-million-dollar clients32Three Hundred-million-dollar clients1During the year 2012-13,we added 23.11 lakh sq.ft.of physical infrastructure space.The total available space as on March31,2013 stands at 316.44 lakh sq.ft.The number of marketing offices as at March31,2013 was 69 as compared to 65 in

204、the previous year.3.SubsidiariesDuring the year under review,we entered into share purchase agreement with Lodestone Holding AG to purchase 100%shareholding in Lodestone Holding AG,as a result of which Lodestone Holding AG has become a 100%wholly-owned subsidiary of Infosys Limited.The cost of acqui

205、sition is CHF 311 million.Lodestone HoldingAG,headquartered in Zurich,is a global consulting firm advising international companies on strategy and process optimization as well as IT transformation.With a value-integration approach,Lodestone Holding AG pursues a combination of management and IT consu

206、lting.Founded in 2005,the firm has presence in 17 countries across five continents.Lodestone Holding AGs advisory services are primarily geared to the life science,chemical and financial services industries along with the investment,automotive and consumer goods sectors.We have 10 subsidiaries(exclu

207、ding step-down subsidiaries):Infosys BPO Limited;Infosys Technologies(Australia)Pty.Limited;Infosys Technologies(China)Co.Limited;Infosys Consulting India Limited;Infosys Technologies S.de R.L.de C.V.;Infosys Technologies(Sweden)AB;Infosys Tecnologia do Brasil Ltda;Infosys Public Services Inc.;Infos

208、ys Technologies(Shanghai)Co.Limited;and Lodestone Holding AG.We have 26 step-down subsidiaries:Infosys BPO s.r.o.;Infosys BPO(Poland)Sp.Z.o.o;McCamish SystemsLLC;Infosys Annual Report 2012-138|Directors reportPortland Procurement Services Pty.Limited;Portland Group Pty.Limited;Lodestone Management C

209、onsultants(Canada)Inc.;Lodestone Management Consultants Inc.;Lodestone Management Consultants Pty.Limited;Lodestone Management Consultants(Asia Pacific)Limited(liquidated);Lodestone Management Consultants AG;Lodestone Augmentis AG;Hafner Bauer&dman GmbH;Lodestone Management Consultants(Belgium)S.A.;

210、Lodestone Management Consultants GmbH,Austria;Lodestone Management Consultants Pte Ltd.;Lodestone Management Consultants SAS;Lodestone Management Consultants s.r.o;Lodestone Management Consultants GmbH,Germany;Lodestone Management Consultants China Co.,Ltd;Lodestone Management Consultants Ltd;Lodest

211、one Management Consultants B.V.;Lodestone Management Consultants Ltda;Lodestone Management Consultants sp.z.o.o.;Lodestone Management Consultants Portugal,Unipessoal,Lda;S.C.Lodestone Management Consultants S.R.L;and Lodestone Management Consultants S.R.L.As per Section 212 of the Companies Act,1956

212、,we are required to attach the,Balance Sheet,Statement of Profit and Loss and other documents of our subsidiaries.The Ministry of Corporate Affairs,Government of India vide its Circular No.2/2011 dated February8,2011,has provided an exemption to companies from complying with Section 212,provided suc

213、h companies publish the audited consolidated financial statements in the Annual Report.Accordingly,the Annual Report 2012-13 does not contain the financial statements of our subsidiaries.Please refer statement pursuant to Section 212 of the Companies Act,1956 for the summary financial performance of

214、 our subsidiaries.The audited financial statements and related information of subsidiaries will be available on our website,.These documents will also be available for inspection during business hours at our registered office in Bangalore,India.4.Products and platformsInfosys Products,Platforms and

215、Solutions(PPS)are geared to drive innovation-led growth for our clients that will power tomorrows enterprise,today.Combining our market-leading products Cloud-based hosting and platform operations our offerings help enterprises accelerate growth,maximize profitability and increase asset efficiency.O

216、ur PPS offerings have been recognized as an industry best practice for developing and managing software assets by Forrester Research,in a July 2012 report AssetBased IT Services Shift Service Vendors Operating Models.Our PPS portfolio includes:FinacleFinacle partners with banks to transform process,

217、product and customer experience,arming them with accelerated innovation that is key to building tomorrows bank.Our solutions address the core banking,e-banking,mobile banking,customer relationship management,wealth management,treasury,and Islamic banking requirements of retail,corporate and universa

218、l banks worldwide.Keeping up with global trends,Finacle also offers new-age solutions like digital commerce for enabling cashless transactions and financial inclusion for banking the unbanked.With these offerings Finacle enables banks to stay ahead of changing customer demands,competition and mounti

219、ng global regulations as they transform into tomorrows banks.The Finacle R&D unit is engaged in research and development of new technologies in the banking domain.Today Finacle is the choice of 168 banks across 81 countries and powers operations across 49,600 branches globally.It enables its custome

220、r banks to serve 447 million accounts and 359 million consumers worldwide.Finacle is regarded as a leader in the core banking market space by industry analysts for years now.44%of the banks leveraging Finacle are among the Worlds Top 1000.Infosys Edge suite of Products and PlatformsInfosys Edge suit

221、e of products,platforms and solutions caters to next-generation market needs driven by global trends,including digital consumers,emerging economies,new commerce and healthcare.Our offerings leverage technologies in the areas of cloud computing,mobility,Big Data,rich media and social media.By combini

222、ng products from us and our partners,Cloud-based hosting and platform operations,we help clients achieve the business outcomes they seek.Infosys Edge is adopted by more than 75 global clients across industries and has also won key industry recognitions.ProductsOur products include:Infosys AssistEdge

223、:A customer service experience product for contact centers and provides an integrated service experience across channels including web,chat,phone and social media.Infosys BigDataEdge:Empowers IT and business teams to quickly discover,analyze and act on information to drive real-time business decisio

224、ns.Flypp:A digital experience product that includes a white-labeled application marketplace which helps our partners actively engage with their consumers across digital channels.Infosys Customer Self-Service Energy Manager:Helps utilities ensure customer delight through sustainable energy management

225、 and revitalized customer service.SpeedSolve:A collaborative,chat-based customer support product from Infosys and AT&T to reduce call transfer rates,call handle time,and call volumes.Infosys Digital Transformation:Helps publishers provide their digital consumers with a rich,integrated and seamless c

226、ontent experience.Infosys Meter Data Management Appliance:An out-of-the-box meter data management solution that helps utilities streamline their meter-to-cash process and realize value from their advanced metering infrastructure.Infosys Account Origination System:Enables enterprise-class customer on

227、boarding with data capture and due diligence capabilities across multiple regulations.Infosys Alert and Case Management System:Supports end-to-end management of cases,alerts,and exceptions across departments for enterprises.Infosys Forward Compliance System:Enables enterprises to effectively manage

228、and monitor complex regulatory compliance requirements around Foreign Account Tax Compliance Act(FATCA)and its various Inter-Government Agreements(IGA).Infosys Trade Origination System:Helps companies strategically differentiate their brokerage services by providing their customers with a superior t

229、rading experience.Infosys Transaction Reconciliation System:Provides end-to-end capabilities for managing the diverse reconciliation needs of an enterprise,from source-loading to exception management and resolution.Infosys Health Benefit Exchange:A novel,transparent,and competitive insurance hub des

230、igned for individuals and small businesses to buy qualified plans.Infosys iTransform ICD-10 Migration Suite:A suite designed to automate all stages of migration to ICD-10 and help organizations turn compliance into a competitive advantage.Note:ICD10 is the 10th revision of the International Statisti

231、cal Classification of Diseases and Related Health Problems(ICD),a medical classification list by the World Health Organization(WHO).Infosys Annual Report 2012-13Directors report|9 Infosys mConnect Multi-channel Mobile Middleware:A middleware that is designed to optimize user experience through its c

232、ontext-aware mobile multimode middleware across channels and platforms.Infosys Omni-channel Personalization Engine:Helps retailers foster consumer relationship by presenting personalized content to their consumers across channels.Infosys Cloud Ecosystem Hub:Helps enterprises create,adopt and manage

233、their hybrid cloud ecosystem.PlatformsOur suite of business platforms are built around specific themes that provide significant opportunities to enterprises.This suite drives deeper engagement with digital consumers,builds smarter organizations and addresses the needs of emerging markets.Our offerin

234、gs are powered by best-in-class domain expertise,IP and cloud computing.Our focus is on delivering guaranteed business outcomes that impact our clients top-line or bottom-line.We host,operate and manage these business platforms on a subscription-based pricing model,providing our clients with rapid t

235、ime-to-value.Our platforms include:Infosys BrandEdge:Simplifies digital marketing across the organization through a comprehensive Cloud-based platform.Infosys CommerceEdge:Drives multi-channel commerce by enhancing consumer experience,driving traffic and increasing order value.Infosys Credit Servici

236、ng Platform:An integrated credit servicing and asset management platform,for managing multiple loans and asset classes across the globe for financial institutions.Infosys IT Asset Performance Management Platform:Maximizes return on IT asset investments by enhancing performance,and mitigating risks w

237、hile optimizing costs.Infosys SocialEdge:Helps in monetizing digital demand by harnessing the power of social media to deepen consumer and employee engagement for enterprises.Infosys Source-to-Pay Platform:Helps enterprises realize rapid and sustainable savings across their source-to-pay lifecycle.I

238、nfosys TalentEdge:Enables enterprises to deepen employee engagement and simplify the entire hire-to-retire lifecycle of the human resource function.Infosys TradeEdge:Facilitates global companies to accelerate long-term growth and profitability in emerging markets.Infosys WalletEdge:Enables the finan

239、cial ecosystem of consumers,merchants,telecoms,banks,governments,and enterprises,to process payments.Infosys Edge suite of products and platforms has won key industry recognitions.Infosys Cloud Ecosystem Hub won the 2012 Golden Peacock Award for the most innovative product/service.Our Edge suite of

240、platforms won the NASSCOM Business Innovation Award for 2013.5.QualityWe continue our journey of delivering value to our clients through significant investments in quality programs.We have adopted several external benchmarks and certifications.Infosys is certified under various standards to meet cli

241、ent demands and enhance value delivery.These include TL 9000-SV,ISO 9001,AS EN 9100,ISO20000,OHSAS 18001,ISO 14001,ISO 27001 and ISO13485 and SEI CMMi Level 5.Infosys is the first IT Services/BPO organization in India,covering multiple locations across India,to receive the ISO22301 accredited certif

242、ication awarded by British Standards Institution.In addition,Infosys BPO has been certified for SSAE 16 audit standard and PCI-DSS 2.0 standard across different delivery centers.Datacenters in India,U.S.and Australia which cater hosting services to us and our clients have been certified for ISO 2700

243、1.Our Quality department handles large change management initiatives to drive quality and productivity improvements across our Company.It is managed through the Balanced Scorecard and Infosys Scaling Outstanding Performance(iSOP)program adopted from the Malcolm Baldrige National Quality Award(MBNQA)

244、.Our Quality department has ensured that process and technology capability is built to deliver the offerings in alignment with our Company strategy.The Quality department has been instrumental in building capability for program management of business transformation,PPS,cloud and mobility service,etc

245、.Further,Quality department has developed accelerators and enablers with integrated methodology,tools and reusable assets.It has also provided service delivery platforms for key offerings.We continue to fine-tune our Business Value Articulation(BVA)framework,which ensures alignment of our approaches

246、 to deliver and maximize value to our clients.Our Business Value Realization program is an initiative comprising frameworks,methodologies,processes and systems,to promote articulation and assurance of business value for various engagements.We leveraged this BVA program extensively across services/do

247、mains and were able to make a substantial impact on our clients business value.The process excellence and transformation program has delivered significant benefit across multiple service lines.Our Quality department is spearheading various key initiatives and driving excellence across the organizati

248、on.We proactively adopted the latest external and internal industry best practices.We have institutionalized the incremental and breakthrough improvements by adopting customized programs on Six-sigma and lean methodologies for IT.This has resulted in improving the efficiency and impacted effectivene

249、ss in IT services/operations leading to significant savings for our clients.6.Infosys LabsInfosys Labs focuses on defining and driving the research and innovation agenda for us.It is a dedicated research group comprising technology and domain-focused members.At Infosys Labs,we have identified large,

250、multidisciplinary problem spaces that embody the challenges faced by our clients and we are creating technology solutions to solve them.Infosys Labs has set up a Center of Innovation for Tomorrows Enterprise(CITE)which manages the research on the seven core themes for Building Tomorrows Enterprise.T

251、he themes are focused on Digital Consumers,Emerging Economies,Healthcare Economy,Sustainable Tomorrow,New Commerce,Smarter Organizations and Pervasive Computing.Our Enterprise Technology Research group focuses on topics such as semantic technology,context aware systems,intelligent sensing,multi-chan

252、nel convergence,large data modeling and simulation,next generation computing platform visualization,and immersive experiences.Our Center for Services Innovation focuses on software engineering aspects like software dependability,preventive maintenance,distributed service delivery,modernization and a

253、utomation and optimization.Infosys Labs is structured to deliver value to clients and Infosys business groups along the dimensions of Optimization,Transformation and Innovation.We have set up innovation centers with a number of our clients,university partners,technology partners and industry researc

254、h consortiums.We focus on developing Intellectual Property(IP)assets that will enable new and differentiated products,platforms,solutions and services for our business groups.Infosys Annual Report 2012-1310|Directors reportThis year,over 334 articles were published by Infosys Labs researchers in lea

255、ding journals,magazines,books and conference proceedings.Infosys Labs Briefings,our highly respected peer-reviewed journal,published issues in areas such as Big Data and model-based software engineering.We collaborate with leading national and international universities such as the University of Sou

256、thern California,University of Cambridge,University of Illinois at Urbana-Champaign,Indian Institute of Technology Bombay Monash Research Academy,Purdue University,Queens University Belfast,Indraprastha Institute of Information Technology,Delhi,Indian Institute of Science,Bangalore,Indian Institute

257、of Information Technology,Bangalore.Last year,wecollaborated with institutions like National ICT Australia(NICTA)and Office of the Chief Scientist of Israel.We are a member of several global research consortia,including India-U.K.Advanced Technology Centre of Excellence in Next Generation Networks,S

258、ystems and Services,and Smart Services Cooperative Research Consortium,Australia.This fiscal,Infosys Labs IP Cell filed 97 unique patent applications in the U.S.Patent and Trademark Office(USPTO),the Indian Patent Office and other jurisdictions.The aggregate unique patent applications filed stand at

259、 532 and are under various stages of processing.The total number of patents granted is 87.7.BrandingThe Infosys brand is a key intangible asset of the Company.Our brand promise Building Tomorrows Enterprise communicates the value we bring to our clients.It is the expression of how we provide insight

260、 on whats ahead and then partner with clients to help them transform and thrive in a changing world.We do this by uncovering opportunities for innovation-led growth through strategic consulting and co-creating disruptive solutions.We then enable clients to sustain that advantage with smarter operati

261、ons.It is the unfailing delivery of our brand promise that makes us the right technology partner for clients,from over 30 countries.The Infosys brand has been recognized by leading publications and independent industry bodies globally.To name just a few,we are:Ranked 19th position in a survey of inn

262、ovative companies based on an innovation premium principle of stock market valuation Ranked first globally for our corporate governance practices by IR Global Rankings(IRGR)Accorded the top position in the National Council for Work Experience(NCWE)Awards 2013,making us one of the U.K.s best internsh

263、ip providers Recognized as one of the Achievers 50 Most Engaged Workplaces in the United States(U.S.)We are regularly rated by global industry analysts as a leader in key services and solutions across domains.Refer to the Awards and recognition section below for more details.Our marketing reach exte

264、nds globally through advertisements,web initiatives and social media conversations.We promote our brand through trade and general publications.We participate in premier business and industry events around the world.Confluence,our flagship client event,is consistently well-attended and highly-rated b

265、y our client and industry attendees.8.Awards and recognitionIn 2012-13,as in the years preceding,we earned a number of awards and honors from various industry bodies and media organizations across the globe.Some of the significant awards are:Infosys and British Telecom jointly won the prestigious Gl

266、obal Telecoms Business Innovation Award 2012 under the Business Service Innovation category.The Infosys RioTinto relationship won the Outsourcing Excellence Award,for Best New Process/Application from Outsourcing Center,an Alsbridge company.We were awarded the Pegasystems Excellence in Solution Deve

267、lopment Award for the best-in-class insurance service delivery platform.Spirit AeroSystems recognized Infosys with the Platinum Award for consistent high-quality engineering services.We received the 2012 IT Partner of the Year Award from Analog Devices,a global leader in high-performance semiconduct

268、ors for signal processing applications.The Asian Banker Technology Implementation Awards 2012 awarded Finacle along with DBS Bank as the Best Core Banking Implementation for Regional and International Banks Award.Another Finacle client,ING Vysya Bank won the Best Corporate Internet Banking Initiativ

269、e Award.Finacle also jointly won first place in the Core Banking Technology Provider of the Year category at the Bankers Innovation in Banking Technology Awards,2012.We have been identified as one of the top 25 performers in the Caring for Climate Initiative by United Nations Global Compact(UNGC)and

270、 UN Environment Program.We have also been recognized as an innovation leader in India in KPMGs 2012 Global Technology Innovation Survey.We were recognized as one of the Achievers 50 Most Engaged Workplaces in the U.S.for our leadership and innovation towards engaging employees.We were ranked second

271、in the 2012 Global Outsourcing 100 List compiled annually by the International Association of Outsourcing Professionals(IAOP)for our performance across all four survey assessment categories,namely,size and growth,customer references,organizational competencies,and management capabilities.For the sec

272、ond consecutive year,we have won the P&G Global Business Services Organizations External Business Partner Excellence Award for the quality of our execution,commitment to relationship and work with P&Gs ecosystem of partners and co-creating innovation.Infosys China has been listed among the Top 10 Gl

273、obal Service Providers in China by the China Council for International Investment Promotion for the second consecutive year.Infosys BPO won the Award for Innovation in Learning at the Best Learning and Development Awards 2012.Infosys BPO won the Golden Peacock HR Excellence Award 2012.Infosys BPO wo

274、n the Award for Institution Building at the Asia Pacific HRM Congress Awards 2012.We were declared the winners of 2012 Asias Most Admired Knowledge Enterprises(MAKE)study by Teleos,in association with the KNOW Network for the 10th time,for developing knowledge-based products and services.Infosys BPO

275、 has been awarded the prestigious 2012 Optimas Award for Managing Change,recognizing exemplary achievements in workforce management and for successfully integrating new employees from around the globe into the organization.Infosys BPO won the Gold Award for Marketing Excellence in the category of Ma

276、rketing with Social and Interactive Media at the Information Technology Services Marketing Association(ITSMA)Awards 2012.We have received the Microsoft Platform Modernization Award for sales achievement for our Legacy Modernization solution,which helps customers migrate to Microsoft platforms.Infosy

277、s Annual Report 2012-13Directors report|11 We were awarded the National Energy Conservation Award 2012 for our energy conservation efforts at our campuses in Jaipur andPune.Finacle has been ranked as a long-term leader in the Forrester Wave,Global Banking Platforms,Q4 2012.The Institute of Directors

278、,India,conferred the prestigious Golden Peacock Award to Infosys Cloud Ecosystem Hub,recognizing the Hub as the Most Innovative Product/Service of 2012.The National Association of Software and Services Companies(NASSCOM)presented their prestigious Business Innovation Award for 2013 to Infosys Edge f

279、or its original concept,business viability,scalability,R&D investments,and overall impact on the industry.9.Capital expenditureThis year,we capitalized 1,422 crore.This comprises 640 crore(includes 62 crore transferred from Infosys Australia)for investment in computer equipment,30 crore(includes 21

280、crore transferred from Infosys Australia)in Intellectual Property rights,1 crore on vehicles and the balance of 751 crore(includes 13 crore transferred from Infosys Australia)on infrastructure investments.We invested 145 crore to acquire 119.35 acres of land in Bangalore,Hubli,Mysore,and Thiruvanant

281、hapuram.Last year,we added 807 crore to our gross block.This comprises 245 crore for investment in computer equipment(includes 10 crore transferred from Infosys Consulting Inc.,on its termination),17 crore in Intellectual Property rights,2 crore on vehicles and the balance of 543 crore on infrastruc

282、ture investments.We invested 158 crore to acquire 371 acres of land in Bangalore,Bhubaneswar,Mangalore,Nagpur and Indore.10.LiquidityWe continue to be debt-free and maintain sufficient cash to meet our strategic objectives.We clearly understand that the liquidity in the Balance Sheet has to balance

283、between earning adequate returns and the need to cover financial and business risks.Liquidity also enables us to make a rapid shift in direction,should the market so demand.During fiscal 2013,internal cash flows have more than adequately covered working capital requirements,capital expenditure,inves

284、tment in subsidiaries and dividend payments.As at March 31,2013,we had liquid assets of 22,289 crore as against 19,898 crore at the previous year-end.These funds have been invested in deposits with banks,highly-rated financial institutions,liquid mutual funds,certificates of deposit and tax free bon

285、ds.The tax free bonds are disclosed under non-current investments.11.Increase in share capitalDuring the year,we issued 6,165 shares on the exercise of stock options under the 1999 Employee Stock Option Plans.As a result of this,the outstanding issued,subscribed and paid-up equity shares increased f

286、rom 57,42,30,001 as at March31,2012 to 57,42,36,166 shares as at March31,2013.12.AppropriationsDividendOur policy is to pay dividend of up to 30%of the consolidated net profit after tax.In October 2012,we paid an interim dividend of 15/-per share.We recommended a final dividend of 27/-per share(par

287、value of 5/-each),making in all 42/-per share as dividend for the year.The total dividend amount pay out(excluding dividend tax)for the current year is 2,412 crore,as against 2,699 crore in the previous year.The dividend for the previous year includes a special dividend of 10/-per share for the comp

288、letion of 10 years of Infosys BPO operations amounting to 574 crore.Dividend(including dividend tax)as a percentage of consolidated net profit after tax is 29.9%as compared to 29.7%in the previous year.The register of members and share transfer books will remain closed from June 1,2013 to June 15,20

289、13(both days inclusive).Our Annual General Meeting is scheduled to be held on June 15,2013.Transfer to reservesWe propose to transfer 911 crore(10%of the standalone net profit for the year)to the general reserve.An amount of 25,383 crore is proposed to be retained in the Statement of Profit and Loss

290、.13.Corporate governanceWe continue to be a pioneer in benchmarking our corporate governance policies with the best in the world.Our efforts are widely recognized by investors in India and overseas.We have undergone the corporate governance audit by ICRA and Credit Rating Information Services of Ind

291、ia Limited(CRISIL).ICRA has rated our corporate governance practices at CGR 1 and CRISIL has assigned CRISIL GVC Level 1 rating to us.We comply with the recommendations of the N.R.Narayana Murthy Committee on Corporate Governance constituted by the Securities and Exchange Board of India(SEBI).For fi

292、scal 2013,the compliance report is provided in the Corporate governance report section of the Annual Report.The auditors certificate on compliance with the mandatory recommendations of the committee is provided in the Annexure to the directors report section.We have documented our internal policies

293、on corporate governance.In line with the committees recommendations,the Managements discussion and analysis of the financial position of the Company is provided in this Annual Report.During the year,we continued to fully comply with the U.S.Sarbanes-Oxley Act of 2002.Several aspects of the Act,such

294、as the Whistleblower Policy and Code of Conduct and Ethics,have been incorporated in our Company policy.14.Listing in NYSEDuring the year,we withdrew the listing of our American Depositary Shares(ADSs)from NASDAQ and listed the same in the New York Stock Exchange(NYSE)and NYSE Euronext London and Pa

295、ris.The delisting and listing is to leverage the NYSE-Euronext partnership to seek listing in Paris and London stock exchanges which are home to many of our investors,clients and employees.This will also empower our investor base and increase the trading window available for our global investors.We

296、believe this will support our aspirational and strategic goals to grow the Company.15.Conservation of energy,research and development,technology absorption,foreign exchange earnings and outgoThe particulars as prescribed under Sub-section(1)(e)of Section 217 of the Companies Act,1956,read with the C

297、ompanies(Disclosure of particulars in the report of the Board of Directors)Rules,1988,are provided in the Annexure to the directors report section.16.Particulars of employeesIn terms of the provisions of Section 217(2A)of the Companies Act,1956,read with the Companies(Particulars of Employees)Rules,

298、1975,the names and other particulars of employees are set out in the Annexure to the directors report section.However,as per the provisions of Section 219(1)(b)(iv)of the Companies Act,1956,the Annual Report excluding the aforesaid information is being sent to all the members of the Company and othe

299、rs entitled thereto.Any member interested in obtaining such particulars may write to the Company Secretary at the registered office of the Company.The same will also be published on our website,Infosys Annual Report 2012-1312|Directors report17.Directors responsibility statement as required under Se

300、ction 217(2AA)of the Companies Act,1956The financial statements are prepared in accordance with the accounting standards issued by the Institute of Chartered Accountants of India and the requirements of the Companies Act,1956,to the extent applicable to us,and guidelines issued by SEBI on the histor

301、ical cost convention as a going concern and on the accrual basis.There are no material departures from prescribed accounting standards in the adoption of the accounting standards.The Board of Directors accepts responsibility for the integrity and objectivity of these financial statements.The account

302、ing policies used in the preparation of the financial statements have been consistently applied except as otherwise stated in the notes accompanying the respective tables.The estimates and judgments related to the financial statements have been made on a prudent and reasonable basis,in order that th

303、e financial statements reflect in a true and fair manner the form and substance of transactions,and reasonably present our state of affairs and profits for the year.We have taken sufficient care to maintain adequate accounting records in accordance with the provisions of the Companies Act,1956,to sa

304、feguard the assets of the Company and to prevent and detect fraud and other irregularities.18.DirectorsThe Board inducted LeoPuri as Additional Director with effect from April11,2013.We seek your support in confirming his appointment as director liable to retire by rotation.In accordance with the re

305、tirement policy for the Companys Board,SridarA.Iyengar retired from the Board effective August13,2012.We place on record our deep sense of appreciation for the services rendered by SridarA.Iyengar during his tenure as a Board member.As per Article 122 of the Articles of Association,S.D.Shibulal,Srin

306、athBatni,Deepak M.Satwalekar,Dr.Omkar Goswami and RSeshasayee retire by rotation in the forthcoming Annual General Meeting.All of them,being eligible,seek re-appointment.19.AuditorsThe auditors,B S R&Co.,Chartered Accountants,retire at the ensuing Annual General Meeting and have confirmed their elig

307、ibility and willingness to accept office,if re-appointed.20.Fixed depositsWe have not accepted any fixed deposits and,as such,no amount of principal or interest was outstanding as of the Balance Sheet date.21.Human resources management Our employees are the most valuable assets of the Company.We enc

308、ourage innovation,meritocracy and the pursuit of excellence.We have set up a scalable recruitment and human resources management process.We added 22,019(gross)and 1,333(net)employees this year(excluding employees transferred within Infosys group companies),taking our total strength to 1,26,397 from

309、1,24,789 at the end of the previous year.The Infosys Group added 6,694(net)and 37,036(gross)employees this year,taking the total strength to 1,56,688 from 1,49,994 at the end of the previous year.Our attrition rate stands at 16.3%compared to 14.7%for the previous year.Over the last year,we received

310、3,78,994 applications from prospective employees and we continue to remain an employer of choice in the industry.22.Education and ResearchCompetency development continues to be a key area of strategic focus for us.We launched new programs for our employees in keeping with the changes in the use of t

311、echnology in education.We enhanced our technology led training efforts in multiple areas.With over 1,000 videos on various topics and many multimedia artifacts for learning,we now have a rich repository of technology-assisted learning.During fiscal 2013,the total training provided for Infoscions was

312、 over 1.4 million person days.Many of our employees also took external certifications creating a large pool of certified people.Our flagship industry-academia partnership program,Campus Connect,made significant progress through the launch of electives to help engineering colleges run new programs wi

313、thin their curricula.This has been very well received by the academia.During fiscal 2013,we engaged with 1,700 faculty members who in turn trained 60,800 students.With this,the total number of beneficiaries covered are over 8,970 faculty members and 2,51,800 students from 358 engineering institution

314、s.Another program that is a testimony to our commitment to education is SPARK,a program that exposes students in schools and colleges to the current opportunities and developments in IT and aims to inspire them and raise their aspirations.As part of this program,we engaged with over 1,59,800 student

315、s during the year.From its launch in 2008,the program has reached over 8,42,000 students.Over 96,570 students participated in Aspirations 2020 in fiscal 2013,the coding contest we conduct for engineering students.Our knowledge management system set a new record by winning the Global Most Acknowledge

316、d Knowledge Enterprise(MAKE)award for the ninth time.Like previous years,our researchers continued to demonstrate their thought leadership in several areas through their publications at global conferences and through contributions to book chapters and publications.23.Infosys Leadership InstituteThe

317、Infosys Leadership Institute(ILI)was established with an aim to develop world-class corporate leaders.The institute identifies potential candidates and supports the development required to take on key leadership positions within the Company.ILI aims to be a globally recognized institution that remai

318、ns relevant to Infosys while advancing the field with original thought leadership.Over the last year,ILI has ramped up the team to 15 members in both the Leadership and Organizational Development and Decision Solutions departments.In fiscal 2013,ILI also showcased thought leadership through collabor

319、ations with leading researchers across the globe including pioneering a new evidence-based Charismatic Leadership course in partnership with academic partners.24.Sustainability initiativesOur sustainability charter is driven by our core values and ethics.Oursustainability themes and actions are inex

320、tricably intertwined in our everyday business practices.Our sustainability actions rest on three pillars viz.,Social contract,Resource intensity and Green innovation.Social contractToday,businesses have an extended set of stakeholders local communities,social organizations and the society with the a

321、bility to influence the future of business.These stakeholders have ethical,social and environmental expectations that extend beyond financial goals and legal expectations implicit social contracts that enterprises must honor.We believe that these social covenants are fundamental to nurturing stakeho

322、lder trust and ensuring business continuity.EducationCampus Connect Program:This Infosys-academia flagship program,is focused on a partnership with engineering colleges,to enhance the pool of highly capable talent for growth requirements in the IT space.Launched in 2004,the Campus Connect program ha

323、s enabled over Infosys Annual Report 2012-13Directors report|13 8,970 faculty members and 2,51,800 students across 358 engineering colleges,till date.Project Genesis:It is an industry-academia partnership program,focused on degree colleges,that enables academicians to handle queries and apprehension

324、s of students about a career in the BPO industry.The objective of this program is to help academicians interact with the student community,informing and updating them on trends and technologies in the IT domain.It covers students from Tier 2 and Tier 3 cities in India,helping to bridge the skill gap

325、 between industry requirements and graduate education.Project Genesis has covered 3,200 faculty in 1,700 institutes,involving 1,00,000 students in fiscal 2013.SPARK Program:SPARK is a volunteer-driven program that aims at raising the aspirations of students and has the following offerings SPARK-Rura

326、l Reach Program,SPARK-Catch Them Young,SPARK-On Campus Events and SPARK-Guru.The nation-wide program creates excitement amongst students about Information Technology(IT),educates them about the role of IT in business,and prepares them for the opportunities that the industry has to offer to the youth

327、 in the country.Over 8,42,000 students have benefited from this program since its inception in 2008.The program has involved 35,644 Infosys employees as volunteers,who invested their personal time on Saturdays for these offerings.This year,the SPARK program covered the following beneficiaries:Partic

328、ularsFY 2013Total(1)Events completed 607 3,577Students1,59,827 8,42,167Girl students76,2123,40,802Rural students81,7574,77,904Faculty enabled4,61327,814Employee volunteers4,38835,644(1)The cumulative total since the start of the program until fiscal 2013.Infosys won NASSCOMs NExT Practices Awards 20

329、12,the top honor for designing and implementing innovative programs in creating capacity and capabilities for IT and ITeS talent,through its Campus Connect and Project Genesis programs.The award recognizes companies that have been leaders in bridging the industrys demand-supply gap and addressing em

330、ployability concerns.Community developmentPromoting the cause of health and hygiene in rural India,the Infosys Foundation invested 10 crore and started the Parishudh Initiative.Wecollaborated with over 10 Non-governmental Organizations(NGO)in North Karnataka since its inception 18 months ago.ThePari

331、shudh initiative has helped 10,000 families build toilets in over 300 villages and has created opportunities for economic development through entrepreneurial development.Over 20 entrepreneurs have been encouraged to run their own business through this initiative.Over50,000 people have been benefited

332、 by the Parishudh Initiative.We have also been conducting awareness sessions to educate over three lakh families on the need for good hygiene and sanitation.Many policy related changes aimed at the welfare of rural communities have been submitted to the governments of Karnataka and India.Our team ha

333、s also developed an easily replicable model of project management to scale up this program.Resource intensityIn the face of accelerated depletion of natural resources,incremental increases in resource efficiency are not sufficient and beyond a point,optimization gets prohibitively expensive.Resource intensity is about doing far more with far less.It is about finding transformational ways to de-int