索尼Sony Corporation (SNE) 2014年可持續發展報告「NYSE」.pdf

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1、IndexAbout CSR Reporting 2Management Message 3CSR at Sony 7CSR Organizational Structure 10 Stakeholder Engagement and Partnership 13Corporate Governance 19Governance Structure 21 Primary Roles of the Governance Entities 22 Sony Initiatives 24 Meeting Record 25 Cooperation of the Audit Committee and

2、Int.Audit Div.26 Governance Related to the U.S.Sarbanes-Oxley Act 27 Internal Control and Governance 28 Risk Management System 29 Crisis Management System 30 Business Continuity Plan 31Compliance 32Strengthening the Compliance System 34 Sony Group Code of Conduct 36 Internal Hotline System 37 Educat

3、ing Employees about Compliance 38 Compliance Monitoring Program 39 Sony Group Anti-Bribery Program 40 Basic Approach and Systems to Exclude Anti-Social Forces 41 Information Security and Privacy 42Human Resources 43Employee Data 47Diversity 49Recruitment 66Training&Talent Development 69Employee Comm

4、unication 83Occupational Health&Safety 89External Evaluation 103Responsible Sourcing 104Responsible Sourcing and CSR in Supply Chain Management 105 Responsible Sourcing of Raw Materials 112Quality and Services 117Philosophy and Policy for Product Quality and Services 118 Product Quality and Quality

5、Management 119Responsiveness and Customer Service 128 Usability and Accessibility 132Environment 137Sonys Environmental Plan 141 Climate Change 167 Resources Conservation 194 Chemical Substances 217 Biodiversity Conservation 241 Environmental Technologies 253 Products and Services 260 Procurement 26

6、8 Sites 270 Logistics 278 Product Recycling 286 Environmental Communication 307 Environmental Data 309Community 399Vision of Sonys Founder 403 Policy,Main Scope and Structure 404 Expenditures 407 Volunteer Systems for Employees 409 Contributing to Communities through Business Activities 411 Sony Mus

7、eums and Foundations 415CSR Reporting 2014November 2014Copyright 2014 Sony CorporationGRI Guidelines G4 Content Index 4171IndexManagement MessageCSR at SonyCorporateGovernanceComplianceHuman ResourcesResponsible SourcingQuality and ServicesEnvironmentCommunityAbout CSR ReportingSony first issued its

8、 environmental report in 1994,then enhanced the information related tocorporate social responsibility(CSR)and changed the name of report to CSR report in 2003.In2012 and 2013,Sony issued its Annual Report which included its financial and CSR information.In order to update disclosure information rapi

9、dly against the changes of Sonys business area andits circumstances,Sony is disclosing its CSR activities mainly on this website from 2014.You also find more detail of Sonys CSR activities on this website.Reporting Scope and CompositionReporting Scope and CompositionThis website summarizes the CSR a

10、ctivities of the Sony Group worldwide during fiscal year2013(which began on April 1,2013 and Ended on March 31,2014).It also includes reporting onsome material activities,such as major organizational changes,up to the end of July,2014.Inthis website,the Sony Group refers to Sony Corporation-the pare

11、nt company that operates inJapan-and all consolidated subsidiaries in which Sony Corporation holds a capital stake ofmore than 50%.Sony and the Company refer to the Sony Group.Sony discloses its operating and financial results in the Investor Relations website andinformation on our CSR activities in

12、 the CSR website.This report contains Standard Disclosures from the GRI Sustainability Reporting Guidelines andEnvironmental Reporting Guidelines(Fiscal year 2007 version),published by Japans Ministry ofthe Environment.For comparative tables that are covered in GRI Sustainability ReportingGuidelines

13、,please see below.Materiality for defining contents has been identified by two axes(materiality matrix):Sony views CSR materiality assessment as a process for understanding issues of importance tomulti-stakeholders as well as business and validating its CSR agenda which will help usprioritize our CS

14、R initiatives.About the environmental data,please also find a third-party verification report below.GRI Sustainability Reporting Guidelines G4 and its Content IndexCSR at SonyIndependent Verification ReportCSR Reporting 2014November 2014Copyright 2014 Sony Corporation2IndexManagement MessageCSR at S

15、onyCorporateGovernanceComplianceHuman ResourcesResponsible SourcingQuality and ServicesEnvironmentCommunityContinuously enhancing corporate value while helping to shape a better,moresustainable society(Updated on August 12,2014)Sonys corporate social responsibility(CSR)activities reflect our ongoing

16、 commitment toinnovation and sound business practices and to creating products,services and content thatexcite and inspire audiences worldwide.While societys expectations of Sony are constantly evolving in line with the diversification ofmarkets and customer lifestyles;advances in technology,product

17、s and services;and the changingconcerns of the Companys stakeholders,we strive to remain abreast of such changes andcontinue to undertake bold measures and initiatives in the seven key areas of our CSR agenda-corporate governance,compliance,human resources,responsible sourcing,quality and services,e

18、nvironment and community-all with the dual goals of enhancing corporate value andstrengthening the communities in which we operate over the years,thereby helping to shape abetter and more sustainable society.Management MessageCSR Reporting 2014November 2014Copyright 2014 Sony Corporation3IndexManage

19、ment MessageCSR at SonyCorporateGovernanceComplianceHuman ResourcesResponsible SourcingQuality and ServicesEnvironmentCommunityOverall Operating EnvironmentNaturally,our CSR program is conducted in the context of our overall operating environment.Infiscal year 2013,the Sony Group reported consolidat

20、ed sales and operating revenue of 7,767.3billion yen,an increase of 14.3%from fiscal year 2012,and operating income of 26.5 billion yen,adecrease of 200.0 billion yen from the previous fiscal year.Given these results,our efforts arefocused on profitability and sustainable business growth.Toward that

21、 end,in fiscal year 2014,weplan to:Complete the structural reform of our electronics business;1.Undertake key initiatives to strengthen our core businesses of Game and Network Services,Mobile,Imaging,Entertainment and Financial Services;and2.Advance technology development and pursue measures for new

22、 business creation to deliverfurther growth from fiscal year 2015(For more information)3.Strengthening our financial foundation will enable us to continue to meet both the business andsocietal expectations of our stakeholders.CSR HighlightsTaking into consideration our overall operating environment

23、in fiscal year 2013,we continued topromote initiatives in each of the seven key areas of our CSR agenda,bearing in mind theirrelevance to Sonys businesses and the concerns of our stakeholders.In the area of responsiblesourcing,we launched a new initiative to enhance transparency across the entire So

24、ny Groupsupply chain and disclose information regarding the use of four key minerals in that supply chain.We also undertook sustainable grass-roots community initiatives around our sponsorship of the2014 FIFA World Cup,including a soccer-themed social contribution program for children in LatinAmeric

25、a,Africa and Asia.Let me share some details regarding both of those initiatives with you.CSR Reporting 2014November 2014Copyright 2014 Sony Corporation4IndexManagement MessageCSR at SonyCorporateGovernanceComplianceHuman ResourcesResponsible SourcingQuality and ServicesEnvironmentCommunityAs part of

26、 our ongoing commitment to responsible sourcing,and to comply with the Dodd-FrankWall Street Reform and Consumer Protection Act transparency and disclosure requirements,wedetermined the use and source of four key minerals in our products-tin,tantalum,tungsten orgold-to help ensure that our products

27、do not contain those minerals from sources that benefitarmed rebel groups in the DRC or the adjoining region,while at the same time making sure that weare still able to source responsibly from that region,and we submitted a report of our findings tothe U.S.Securities and Exchange Commission(SEC).We

28、also supported and participated in a rangeof multi-industry,nongovernmental organizations(NGOs)and public-private programs addressingthis issue.-In addition to continuing to pursue these and other initiatives,we promote active,on-going dialogue with NGOs,industry groups and other external stakeholde

29、rs as part of ouroverall effort to achieve a conflict-free supply chain.As an official FIFA partner,Sony launched Dream Goal 2014,a special CSR program conducted in conjunction with the 2014 FIFA World Cup Brazil.This program,made possible through collaboration across the Sony Group in partnership w

30、ith participating NGOs worldwide,showcases a wide range of online and offline initiatives that are expected to benefit approximately 30,000 children in Latin America,Africa and Asia,including:Street Football Stadium Project:Street Football Stadium Project:In partnership with streetfootballworld gGmb

31、H,Sony isproviding 25 easy-to-build,portable,pop-up football stadiums to children in eight countries in LatinAmerica.As part of this project,workshops will be conducted,using these stadiums and the gameof soccer,with a focus on developing and promoting leadership skills and gender equality,amongothe

32、r things,for approximately one year following the conclusion of the 2014 FIFA World Cup.Football for Hope Siyakhona Media Skills Program:Football for Hope Siyakhona Media Skills Program:Led by FIFA and Sony,this program providesmedia skills training workshops to young community leaders using media e

33、quipment,such asdigital cameras,provided by Sony.These efforts will continue through April 2015,spanning 11countries in Latin America,Africa and other regions.Investigating and Disclosing Information on the Use of Conflict Minerals in Sony Groups SupplyChainDream Goal 2014:A Soccer-Themed CSR Progra

34、m for Children Around the WorldCSR Reporting 2014November 2014Copyright 2014 Sony Corporation5IndexManagement MessageCSR at SonyCorporateGovernanceComplianceHuman ResourcesResponsible SourcingQuality and ServicesEnvironmentCommunityThrough these and other initiatives,we look forward to continuing ou

35、r investment in thecommunities we serve and to fulfilling our responsibilities as a global corporate citizen.By drivinginnovation and implementing sound,ethical business practices with the goal of enhancingcorporate value,and by continuing to foster a corporate culture that values CSR,we aim to meet

36、the expectations of our stakeholders in contributing to a better,more sustainable society for all.Kazuo HiraiPresident and CEORepresentative Corporate Executive OfficerSony CorporationCSR Reporting 2014November 2014Copyright 2014 Sony Corporation6IndexManagement MessageCSR at SonyCorporateGovernance

37、ComplianceHuman ResourcesResponsible SourcingQuality and ServicesEnvironmentCommunityCSR at SonyCSR Organizational StructureIt is the core corporate responsibility of Sony Group to the society to pursue its corporatevalue enhancement through innovation and sound business practice.(Sony Group Code of

38、 Conduct,adopted in May 2003)Sonys corporate social responsibility(CSR)activitiesreflect its philosophy of implementing sound businesspractices;innovating to realize products,services andcontent that inspire and excite;assisting thecommunities in which we operate;and helping toshape a better,more su

39、stainable society.Sony believesthat these activities both benefit society and enhancecorporate value.Verifying Key CSR Agenda and Determining MaterialityObjective of Conducting Materiality AssessmentObjective of Conducting Materiality AssessmentSony currently promotes CSR initiatives in line with it

40、s CSR agenda,which sets seven key areas offocus-corporate governance,compliance,human resources,responsible sourcing,quality andservices,environment and community-with the aim of strengthening its operating foundationand continuously enhancing its corporate value.Stakeholder input on CSR-related iss

41、ues andsuggestions is fed back to management and to pertinent Sony departments(e.g.,legal,compliance,environment,product quality,procurement and human resources),to beincorporated into key actions,including the formulation of Sony Group policies.Sonys CSRsection is tasked with monitoring the progres

42、s of initiatives and disclosing information aboutSonys efforts by preparing CSR reports and promoting dialogue with stakeholders.CSR Reporting 2014November 2014Copyright 2014 Sony Corporation7IndexManagement MessageCSR at SonyCorporateGovernanceComplianceHuman ResourcesResponsible SourcingQuality an

43、d ServicesEnvironmentCommunityStakeholder Engagement and PartnershipTo align and respond effectively to evolving social imperatives and changes in the businessenvironment,Sony recently conducted a CSR materiality assessment with BSR(Business for SocialResponsibility),an independent organization with

44、 expertise in global CSR trends and internationalstandards,with the aim of validating its CSR agenda by incorporating the perspectives ofstakeholders and to identify emerging CSR topics relevant to new business areas.CSR Materiality Assessment ProcessCSR Materiality Assessment ProcessThe Sony Group

45、is a global organization with a broad business portfolio.Sony is engaged in thedevelopment,design,manufacture,and sale of various kinds of electronic equipment and devicesfor consumer and professional markets as well as game consoles and software.Sony is alsoengaged in the production and distributio

46、n of motion pictures,television programs,music,anddigital networks.Further,Sony is also engaged in various financial services businesses through itsJapanese insurance subsidiaries and banking operations through a Japanese Internet-basedbanking subsidiary.Given the diversity of the Groups operations,

47、the expectations of itsstakeholders regarding its CSR initiatives also vary.Sony views CSR materiality assessment as aprocess for understanding issues of importance to multi-stakeholders as well as business andvalidating its CSR agenda which will help us prioritize our CSR initiatives.In conducting

48、the CSR materiality analysis,we first identified global CSR issues of particularrelevance to Sony.The Company then looked at issues that are most significant today as well asemerging issues to its external stakeholders,which include nongovernmental organizations(NGOs),customers,and socially responsi

49、ble investors,as well as at stakeholders views regardingthe changes in roles and responsibilities of corporations.Sony then assessed those issues likely tohave the most importance to business and identified topics that are material from both astakeholder and a business perspective.Key FindingsKey Fi

50、ndingsSonys materiality assessment reaffirmed the importance of the seven key areas of its CSR agendain which continues to be in the areas that Sony shall promote its initiatives.The assessment alsoshowed a cluster of topics related to Sonys electronics business,including managing itsoperations soci

51、al and environmental impact and improving transparency across the supply chain,as being of particular concern to stakeholders.In addition,the assessment identified emergingtopics such as those concerning the management of content and information with the growth ofSonys network and entertainment busi

52、nesses.The assessment also identified topics that SonyCSR Reporting 2014November 2014Copyright 2014 Sony Corporation8IndexManagement MessageCSR at SonyCorporateGovernanceComplianceHuman ResourcesResponsible SourcingQuality and ServicesEnvironmentCommunityhas limited influence or have already been ad

53、dressed through ongoing programs.At the sametime,the assessment showed that stakeholder expectations are high toward innovation indeveloping sustainable products and services and creating value to society.Going forward,Sony pledges to continue working to better understand the expectations of itsstak

54、eholders and to address the challenges and opportunities identified through the materialityassessment.CSR Reporting 2014November 2014Copyright 2014 Sony Corporation9IndexManagement MessageCSR at SonyCorporateGovernanceComplianceHuman ResourcesResponsible SourcingQuality and ServicesEnvironmentCommun

55、ityCSR at SonyCSR Organizational Structure(Updated on August 12,2014)Sony has established an office for CSR that is responsible for formulating policies concerningSonys social responsibilities,implementing these policies throughout the Group andcommunicating with third parties through,among others,t

56、he sharing of information.CSR section also handles CSR-related disclosure,promotes dialogue with stakeholders,ensuresfeedback reaches management and any pertinent Sony department(e.g.,legal&compliance,environment,product quality,procurement,human resources,marketing)as well asinterdepartmental meeti

57、ngs,and is incorporated into managements actions.The relevantdepartments promote CSR activities throughout the Group by ensuring policies and initiatives thusincorporated are conveyed to Group companies.CSR Organizational StructureCSR Reporting 2014November 2014Copyright 2014 Sony Corporation10Index

58、Management MessageCSR at SonyCorporateGovernanceComplianceHuman ResourcesResponsible SourcingQuality and ServicesEnvironmentCommunityRaising Awareness(Updated on August 12,2014)Recognizing the importance of raising employee awareness with regard to the effective promotionof CSR,Sony offers a variety

59、 of educational programs based on a three-level approach,wherebyemployees are encouraged first to learn about CSR,second to participate in CSR activities andthird to incorporate CSR into their day-to-day work.Employee Participation in CSR ActivitiesEmployee Participation in CSR Activitiese-learninge

60、-learningCSR training for new employees and management focuses on instilling know-how and introducingSonys CSR program.CSR Update(Newsletter)CSR Update(Newsletter)Sony publishes CSR Update,a monthly newsletter for Sony Groupemployees detailing Sonys principal CSR initiatives and reporting onrelated

61、awards received from third parties and CSR trends.CSR Reporting 2014November 2014Copyright 2014 Sony Corporation11IndexManagement MessageCSR at SonyCorporateGovernanceComplianceHuman ResourcesResponsible SourcingQuality and ServicesEnvironmentCommunityVolunteer systems for employeesCSR ForumCSR Foru

62、mHeld after hours and completely voluntary,the CSR Forum provides Sony employees in Japan withthe opportunity to increase their knowledge of CSR.This event features lectures by invited experts,film screenings and other activities,and addresses a variety of themes,including emergency relief,the envir

63、onment,human rights,poverty,international understanding,employment opportunitiesfor the disabled,worklife balance and diversity,base-of-the-pyramid(BOP)businesses and socialinnovation.Employees of Sony Group companies were able to view the proceedings via streamedvideo or other media,substantially b

64、oosting participation in the event.Employee ParticipationEmployee ParticipationSony believes that employee participation is crucial to ensuring its community engagementactivities are truly meaningful.Accordingly,Sony encourages employees to be aware of socialissues,strive constantly to deepen their

65、understanding and then to participate in fundraisinginitiatives,community projects and/or other activities.Sony also encourages employees to act asinstructors for workshops organized for children and students and in other capacities thatcapitalize on their specialized skills.Volunteer systems for em

66、ployeesVolunteer systems for employeesLeave for volunteer purposesSOMEONE NEEDS YOU(employee volunteer program)Volunteer initiativesVolunteer initiativesEmployee volunteer work in areas affected by the Great East Japan EarthquakeInstructors and staff for Sony Science ProgramCleanup activities and tr

67、ee-planting,among othersFundraising and donation programsFundraising and donation programsSonys matching gift programsEmergency humanitarian assistanceSouth Africa Mobile Library ProjectRelated information:CSR Reporting 2014November 2014Copyright 2014 Sony Corporation12IndexManagement MessageCSR at

68、SonyCorporateGovernanceComplianceHuman ResourcesResponsible SourcingQuality and ServicesEnvironmentCommunityCSR at SonyRecognizing that conduct that is socially and professionally acceptable in one culture or regionmay be viewed differently in another,Personnel are required to give careful considera

69、tion tocultural and regional differences in performing their duties.(Sony Group Code of Conduct)Relations with Stakeholders(Updated on August 12,2014)Sony understands that addressing issues of interest to its many stakeholders is intrinsically linkedto its ability to ensure a strong operating founda

70、tion,which is in turn vital to ensuring thewell-being and sustainability of its business activities and to achieving sustainable growth.SonysCSR initiatives reflect this understanding.Sony works to earn the trust of its stakeholders throughits business activities,as well as through a range of CSR in

71、itiatives.StakeholdersPrincipal GoalsPage to VisitCustomersStakeholdersPrincipal GoalsPage to VisitCustomersProvide products that deliver satisfaction,safety and peace of mind from thecustomers perspectiveProvide customer service that furtherenhances customer satisfactionEnhance usability and access

72、ibilityQuality and ServicesShareholdersShareholdersPromote swift and appropriate disclosureAchieve continued growth in corporatevalueInvestor RelationsStakeholder Engagement and PartnershipCSR Reporting 2014November 2014Copyright 2014 Sony Corporation13IndexManagement MessageCSR at SonyCorporateGove

73、rnanceComplianceHuman ResourcesResponsible SourcingQuality and ServicesEnvironmentCommunityBusinesspartnersBusinesspartnersEnsure appropriate,transparent and fairprocurement practices,in line with theSony Group Code of ConductEnsure that procurement practices are inharmony with the environment andso

74、ciety(including labor issues,humanrights and conflict minerals)Responsible SourcingEmployeesEmployeesSupport employees with diversebackgroundsPromote diversity in hiringFoster global business leaders andengineers who will drive growth in thefutureSupport individual career-building efforts)Promote di

75、alogue through employeesurveys and town hall meetingsHuman ResourcesLocalcommunitiesLocalcommunitiesPromote initiatives that contribute tocommunities in fields where Sony is bestable to do soProvide emergency reliefWork with NGOs and NPOs to help resolveissues facing societyCommunityCommunity Engage

76、mentEnvironmentCSR Reporting 2014November 2014Copyright 2014 Sony Corporation14IndexManagement MessageCSR at SonyCorporateGovernanceComplianceHuman ResourcesResponsible SourcingQuality and ServicesEnvironmentCommunityGlobalenvironmentGlobalenvironmentReduce the environmental footprint ofSonys busine

77、ss activities and productsthroughout their life cycle to zero-Reduce CO2 emissions of Sonys businessactivities and products throughout their lifecycle to zero-Reduce the volume of virgin resourcesused and maximize the use of recycledresources;conserve water resources;andpromote the collection and re

78、cycling ofend-of-life products-Prevent pollution by reducing the volumeof chemical substances used-Promote the conservation and restorationof biodiversity and the sustained use ofbiodiversity-friendly productsEnvironmentNGOs,NPOsand otherorganizationsNGOs,NPOsand otherorganizationsCollaborate with N

79、GOs and NPOs to helpaddress social challengesParticipate in global frameworksParticipate in CSR-related organizationsand projectsCommunity EngagementPartnership andParticipation inframeworksCSR Reporting 2014November 2014Copyright 2014 Sony Corporation15IndexManagement MessageCSR at SonyCorporateGov

80、ernanceComplianceHuman ResourcesResponsible SourcingQuality and ServicesEnvironmentCommunityPartnership and Participation in frameworks(Updated on August 12,2014)For Sony,engaging and working together with various stakeholders is vital for pursuing CSRactivities.Sony not only promotes engagement wit

81、h stakeholders in implementing its CSRactivities but also encourages the participation of multiple stakeholder groups in the planning ofthose activities,thereby contributing to the creation of a global framework.Collaboration with Environmental NGOsCollaboration with Environmental NGOsIn July 2006,S

82、ony joined the Climate Savers Programme,whichpartners the World Wide Fund for Nature(WWF),a leadingenvironmental protection NGO,with companies in the drive toreduce greenhouse gas emissions.Through the Climate SaversProgramme,leading corporations partner with the WWF toestablish targets for reducing

83、 absolute emissions of CO2 and other greenhouse gases.Progresstoward these targets is monitored by an independent body.As of July 2014,28 corporationsworldwide had signed on as Climate Savers Programme partners.Under the program,Sony is committed to achieving a 7%reduction in emissions of greenhouse

84、gases from all of its sites from the fiscal year 2000 level by the end of fiscal year 2010,as well as tolowering energy consumption by its products and working with the WWF to communicate withconsumers.In November 2009,Sony announced a new set of climate change-related targets for fiscal year2011 an

85、d beyond.These are to(a)achieve an absolute reduction in greenhouse gas emissionsmeasured in CO2 emissionsfrom Sony Group sites of 30%from the fiscal year 2000 level by theend of fiscal year 2015;and(b)achieve a reduction in power consumption per product of 30%from the fiscal year 2008 level by the

86、end of fiscal year 2015.These targets were reviewed andapproved by the WWF as revised targets for Sony under the Climate Savers Programme.In February 2008,Sony and the WWF co-hosted the Climate Savers Tokyo Summit 2008,whichwas held at Sonys Tokyo headquarters and attended by representatives of curr

87、ent and intendedprogram participants.In addition to the WWFs annual assembly,the summit for the first timewelcomed participants representing industry and government,as well as the press.The summitfeatured presentations highlighting the efforts and achievements of program participants,as wellas panel

88、 discussions featuring leading experts and a keynote address by James Leape,DirectorGeneral of WWF International.The highlight of the event was the announcement by SonyChairman and CEO(as of 2008)Howard Stringer of the Tokyo Declaration,signed by 12 ClimateCSR Reporting 2014November 2014Copyright 20

89、14 Sony Corporation16IndexManagement MessageCSR at SonyCorporateGovernanceComplianceHuman ResourcesResponsible SourcingQuality and ServicesEnvironmentCommunitySavers Programme participants.On behalf of the signatory companies,Mr.Stringer declaredsupport for the Intergovernmental Panel on Climate Cha

90、nge(IPCC)and its conclusion that globalgreenhouse gas emissions must peak and begin to drop in the next 1015 years,to well below halfthe level recorded in 2000,by the middle of the 21st century.He further asserted that with the aimof realizing a low-carbon society the signatory companies will take f

91、urther action,including tryingto widen the scope of emissions reduction activities through greater cooperation with businesspartners and promoting a low-carbon lifestyle to consumers and customers.In 2009,Sony also joined as a participant in the Climate Savers Programmes Let the CleanEconomy Begin c

92、ampaign,and has been actively engaged in a wide range of related initiatives.These include taking part in joint advertising activities and linking its corporate website with thoseof partner companies.Participation in the Development of a Global FrameworkParticipation in the Development of a Global F

93、rameworkSony undertakes a wide range of activities with the aim of promoting CSR initiatives.One examplewas its role as joint chair of the working group on the formulation of the ISO 26000,internationalstandard of social responsibility published in November 2010,on which Sony submitted reports inJap

94、an through the Japanese Industrial Standards Committee(JISC).Sony was also involved in thedevelopment of a global CSR framework,which includes participating in the multi-stakeholderplanning and revision process for the Global Reporting Initiatives(GRIs)GRI SustainabilityReporting Guidelines.Particip

95、ation in CSR-Related Organizations and ProjectsParticipation in CSR-Related Organizations and ProjectsSony is a member of numerous worldwide CSR organizations,including Business For SocialResponsibility(BSR),and the Council for Better Corporate Citizenship(CBCC).The CBCC was established in 1989 as T

96、he Council for Better Investment in the United States,aninitiative Nippon Keidanren,with the purpose of promoting good relations between Japanese-affiliated companies and various stakeholders,including local communities and employees,byencouraging good corporate citizenship.Sonys founder,Akio Morita

97、,served as the organizationsfirst chairman.Authorized as a designated public benefit organization in June 2010,the CBCCwas chaired by Ryoji Chubachi*,vice chairman of Sony CorporationCSR Reporting 2014November 2014Copyright 2014 Sony Corporation17IndexManagement MessageCSR at SonyCorporateGovernance

98、ComplianceHuman ResourcesResponsible SourcingQuality and ServicesEnvironmentCommunity*Ryoji Chubachi retired on June 2013Launch of the Eco-Patent CommonsLaunch of the Eco-Patent CommonsOn 2008,Sony joined forces with IBM(USA),Nokia(Finland),Pitney Bowes(USA)and the WorldBusiness Council for Sustaina

99、ble Development(WBCSD)to launch the Eco-Patent Commons.This portfolio of patents for environmental technologies released by founding and participatingmembers is available on a website.As of May 2014,11 companies in a wide range of industrieshad released more than 100 patents.The patents that make up

100、 the portfolio include patents that address environmental issues,as wellas patents covering innovative manufacturing and business processes.Releasing these patentsencourages their application in the development of innovative products,processes and servicesthat contribute to environmental preservatio

101、n.Eco-Patent Commons.CSR Reporting 2014November 2014Copyright 2014 Sony Corporation18IndexManagement MessageCSR at SonyCorporateGovernanceComplianceHuman ResourcesResponsible SourcingQuality and ServicesEnvironmentCommunityCorporateGovernanceCorporateGovernanceSony has long been committed to strong

102、corporate governance,as one of its mostimportant management initiatives.As a part of this effort,in 2003,Sony adopted theCompany with Committees corporate governance system under the Companies Act ofJapan.In addition to complying with the requirements of applicable corporate governancelaws and regul

103、ations,Sony has introduced its own requirements to help improve andmaintain the soundness and transparency of its governance by strengthening theseparation of the Directors function from that of management and advancing the properfunctioning of the statutory committees.Under Sonys system,the Board o

104、f Directorsdefines the respective areas for which each of the Corporate Executive Officers isresponsible and delegates to them decision-making authority to manage the business,thereby promoting the prompt and efficient management of the Sony Group.Governance StructurePrimary Roles of the Governance

105、EntitiesSony InitiativesMeeting RecordGovernance StructurePrimary Roles of the Governance EntitiesSony InitiativesMeeting RecordCSR Reporting 2014November 2014Copyright 2014 Sony Corporation19IndexManagement MessageCSR at SonyCorporateGovernanceComplianceHuman ResourcesResponsible SourcingQuality an

106、d ServicesEnvironmentCommunityCooperation of the Audit Committee and the Internal Audit DivisionGovernance Related to the U.S.Sarbanes-Oxley ActBoard of Directors Determination Regarding Internal Control andGovernance FrameworkRisk Management SystemCrisis Management SystemBusiness Continuity PlanCoo

107、peration of the Audit Committee and the Internal Audit DivisionGovernance Related to the U.S.Sarbanes-Oxley ActBoard of Directors Determination Regarding Internal Control andGovernance FrameworkRisk Management SystemCrisis Management SystemBusiness Continuity PlanCSR Reporting 2014November 2014Copyr

108、ight 2014 Sony Corporation20IndexManagement MessageCSR at SonyCorporateGovernanceComplianceHuman ResourcesResponsible SourcingQuality and ServicesEnvironmentCommunityCorporate Governance(Updated on August 12,2014)Sony Corporation is governed by its Board of Directors,which is appointed by resolution

109、 at theannual shareholders meeting.The Board has three committees(the Nominating Committee,Audit Committee and Compensation Committee),each consisting of Directors named by theBoard of Directors.Corporate Executive Officers are appointed by resolution of the Board ofDirectors.In addition to these st

110、atutory bodies and positions,Sony has Corporate Executives whocarry out business operations within designated areas.Governance StructureCSR Reporting 2014November 2014Copyright 2014 Sony Corporation21IndexManagement MessageCSR at SonyCorporateGovernanceComplianceHuman ResourcesResponsible SourcingQu

111、ality and ServicesEnvironmentCommunityCorporate Governance(Updated on November 17,2014)Board of Directors：Board of Directors：Determines the fundamental management policies of the Sony GroupOversees the management of Sony Groups business operationsAppoints and dismisses the statutory committee member

112、sAppoints and dismisses Representative Corporate Executive Officers and Corporate ExecutiveOfficersNominating Committee:Nominating Committee:Determines the content of proposals regarding the appointment/dismissal of DirectorsAudit Committee:Audit Committee:Monitors the performance of duties by Direc

113、tors and Corporate Executive OfficersOversees and evaluate the work of the independent auditor,including to propose itsappointment/dismissal or non-reappointment,to approve its compensation,to evaluate theappropriateness of its audit regarding the financial results and internal control over financia

114、lreporting,and to pre-approve its engagement for any other services than audit services to beprovided.Compensation Committee:Compensation Committee:Sets policy on the contents of individual compensation for Directors,Corporate ExecutiveOfficers,Corporate Executives and Group Executives,and determine

115、s the amount and contentof individual compensation of Directors and Corporate Executive Officers in accordance withthe policyCorporate Executive Officers:Corporate Executive Officers:Make decisions regarding the execution of Sony Group business activities within the scope ofthe authority delegated t

116、o them by the Board of DirectorsCorporate Executives:Corporate Executives:Carry out business operations within designated areas,including business units,headquartersfunctions,and/or research and development,in accordance with the fundamental policiesdetermined by the Board of Directors and the Corpo

117、rate Executive OfficersPrimary Roles of the Governance EntitiesCSR Reporting 2014November 2014Copyright 2014 Sony Corporation22IndexManagement MessageCSR at SonyCorporateGovernanceComplianceHuman ResourcesResponsible SourcingQuality and ServicesEnvironmentCommunityBoard of Directors,Sony Corporation

118、CSR Reporting 2014November 2014Copyright 2014 Sony Corporation23Click to enlargeIndexManagement MessageCSR at SonyCorporateGovernanceComplianceHuman ResourcesResponsible SourcingQuality and ServicesEnvironmentCommunityCorporate Governance(Updated on August 12,2014)To strengthen its governance struct

119、ure beyond legal requirements,Sony Corporation includesseveral provisions in its Charter of the Board of Directors to help ensure the separation of the Boardof Directors from the execution of business,and to advance the proper functioning of thestatutory committees.The main provisions are as follows

120、:separating the roles of the Board chairperson/vice chairperson and Representative CorporateExecutive Officers;limiting the number of terms of outside Directors;appointing chairs of statutory committees from the ranks of outside Directors;setting forth qualifications for Directors for the purpose of

121、 eliminating conflicts of interest andensuring independence;raising the minimum number of Nominating Committee members(five or more)and requiringthat at least two Directors of the Committee be Corporate Executive Officers;suggesting that,as a general rule,at least one Director of the Compensation Co

122、mmittee be aCorporate Executive Officerprohibiting the CEO or COO of Sony Group(or persons in any equivalent position)from servingon the Compensation Committee;anddiscouraging the concurrent appointment of Audit Committee members to other committees.Sony InitiativesCSR Reporting 2014November 2014Cop

123、yright 2014 Sony Corporation24IndexManagement MessageCSR at SonyCorporateGovernanceComplianceHuman ResourcesResponsible SourcingQuality and ServicesEnvironmentCommunityCorporate Governance(Updated on August 12,2014)During the fiscal year ended March 31,2014,the Board of Directors convened ten times.

124、TheNominating Committee met six times,the Audit Committee met eight times and theCompensation Committee met eight times.All 12 outside Directors participated in all meetings ofthe Board of Directors held during his/her tenure period of the fiscal year ended March 31,2014except for Sir Peter Bonfield

125、,Ryuji Yasuda,Yukako Uchinaga,Tsun-Yan Hsieh,and Yorihiko Kojima(Sir Peter Bonfield,Ryuji Yasuda,Yukako Uchinaga and Yorihiko Kojima each participated in ninemeetings out of ten;Tsun-Yan Hsieh,whose tenure ended in June 2013,participated in twomeetings out of three).Also,all 10 outside Directors who

126、 are members of Committees participatedin at least 75 percent of the aggregate number of meetings of each Committee held during thefiscal year ended March 31,2014,except for Yorihiko Kojima.All three outside Directors who aremembers of the Audit Committee participated in all meetings of the Audit Co

127、mmittee held duringhis/her tenure period of the fiscal year ended March 31,2014.Meeting RecordCSR Reporting 2014November 2014Copyright 2014 Sony Corporation25IndexManagement MessageCSR at SonyCorporateGovernanceComplianceHuman ResourcesResponsible SourcingQuality and ServicesEnvironmentCommunityCorp

128、orate Governance(Updated on August 12,2014)Sony Corporation has an Internal Audit Section,which coordinates closely with the internal auditdepartments of major subsidiaries around the world to promote Sony Groups internal auditactivities on a global basis.The Sony Corporation Internal Audit Section

129、makes periodicpresentations to the Audit Committee,the CFO,and the Corporate Executive Officer in charge ofInternal Audit.To help assure its independence,the appointment and dismissal of the person incharge of the Sony Corporation Internal Audit Section is subject to the prior approval of the AuditC

130、ommittee.Cooperation of the Audit Committee and the Internal Audit DivisionCSR Reporting 2014November 2014Copyright 2014 Sony Corporation26IndexManagement MessageCSR at SonyCorporateGovernanceComplianceHuman ResourcesResponsible SourcingQuality and ServicesEnvironmentCommunityCorporate Governance(Up

131、dated on August 12,2014)Sony is subject to the Sarbanes-Oxley Act(SOX)regulations because it is a foreign private issuer ofequity securities registered with the U.S.Securities and Exchange Commission(SEC)and subject toSEC reporting requirements.Among other requirements,SOX requires the CEO and the C

132、FO ofSony Corporation to sign certain certifications to accompany the Sony Annual Report on Form 20-Ffiled with the SEC,relating to the fair presentation of the consolidated financial statements,disclosure controls and procedures,and internal control over financial reporting.Sony hasestablished Disc

133、losure Controls and Procedures,outlining the process through which potentiallymaterial information is reported from important business units,subsidiaries,affiliated companiesand corporate divisions and is reviewed and considered for disclosure in light of its materiality tothe Sony Group.The Disclos

134、ure Committee,comprised of officers and senior management of theSony Group including those who oversee investor relations,accounting,corporate planning,legal,corporate communications,finance,internal audit,human resources and group risk,supervisesthe preparation of Sonys annual reports,current repor

135、ts,quarterly earnings releases and othermaterial disclosure,and assists the management in the establishment and implementation of thissystem and also in undertaking appropriate and timely disclosure.Effective since the fiscal yearended March 31,2007,SOX also requires the inclusion of a management re

136、port on the companysinternal control over financial reporting in the Form 20-F.In order to ensure compliance with thisrequirement,Sony formed a cross-functional steering committee comprised of management incharge of the principal Sony Group headquarters functions to monitor necessary actions includi

137、ngdocumentation,testing and evaluation of controls and to perform oversight and assessment ofthe global evaluation.Based on the companys evaluation,management has concluded that Sonymaintained effective internal control over financial reporting as of March 31,2014.Governance Related to the U.S.Sarba

138、nes-Oxley ActCSR Reporting 2014November 2014Copyright 2014 Sony Corporation27IndexManagement MessageCSR at SonyCorporateGovernanceComplianceHuman ResourcesResponsible SourcingQuality and ServicesEnvironmentCommunityCorporate Governance(Updated on August 12,2014)At a Board meeting held on April 26,20

139、06,the Board of Directors reaffirmed the existing internalcontrol and governance framework(including the system regarding rules and other structure ofrisk management)and determined to continue to evaluate and improve such framework goingforward,as appropriate.At a Board meeting held on May 13,2009 t

140、he Board of Directorsreaffirmed such internal control and governance framework,as slightly amended,in effect as ofthe date of determination and determined to continue to evaluate and improve such amendedframework going forward,as appropriate.This determination was required by and met therequirements

141、 of the Companies Act of Japan.Related LinksBoard of Directors Determination Regarding Internal Control andGovernance FrameworkCharter of the Board of DirectorsBasic policy regarding remuneration for Directors and Corporate Executive Officers andamount of such remuneration(pages 104-105)Board of Dir

142、ectors determination regarding internal control and governance frameworkpursuant to the Japanese Companies ActSignificant differences between the New York Stock Exchanges corporate governancestandards and Sonys corporate governance practices(including the explanation of outsideDirectors)CSR Reportin

143、g 2014November 2014Copyright 2014 Sony Corporation28IndexManagement MessageCSR at SonyCorporateGovernanceComplianceHuman ResourcesResponsible SourcingQuality and ServicesEnvironmentCommunityCorporate Governance(Updated on August 12,2014)Each Sony Group business unit,affiliated company and corporate

144、division is expected to reviewand assess business risks on a regular basis and to detect,communicate,evaluate and respond torisks in their particular business areas.In addition,Sony Corporations Corporate Executive Officershave the authority and responsibility to establish and maintain systems for i

145、dentifying andcontrolling risks that have the potential to cause losses or reputational damage to the Sony Groupin the areas for which they are responsible.The Corporate Executive Officer in charge of Human Resources and General Affairs is tasked withestablishing and reinforcing the Sony Groups risk

146、 management systems through the coordinatedactivities of relevant groups.The Sony Corporation Group Risk Office is responsible for promotingGroup-level risk management initiatives,including the enhancement of business continuity plans(BCPs).Risk Management SystemCSR Reporting 2014November 2014Copyri

147、ght 2014 Sony Corporation29IndexManagement MessageCSR at SonyCorporateGovernanceComplianceHuman ResourcesResponsible SourcingQuality and ServicesEnvironmentCommunityCorporate Governance(Updated on August 12,2014)One aspect of risk management is the proper handling of crises if and when they arise,an

148、d theproper preparation for such crises.Sonys crisis management and business continuity activitiespredominately occur at the business and operational level closest to the events the Company mayencounter.Since some events can have a significant impact on the entire Sony Group as a whole,Sony has esta

149、blished a Group crisis management procedure to enable a swift and organizedGroup-wide response to crises as needed.Under this system,crises are evaluated and classifiedinto three levels to ensure dynamic and appropriate responses.Level 1 is defined as a crisis withthe possibility of significant impa

150、ct on the Sony Group,and the possibility of serious negativeimpact on the business of the Sony Group or its reputation,and will be handled under thedirection of the CEO.Level 2 is a crisis that is determined not to be Level 1,but still has thepossibility of widespread impact within the Sony Group,an

151、d will be addressed by a cross-functional committee composed of headquarters executives relevant to the issue.Level 3 is acrisis that the Corporate Executive Officer in charge of the subject area determines may beresolved within his/her authority.Crisis Management SystemCSR Reporting 2014November 20

152、14Copyright 2014 Sony Corporation30IndexManagement MessageCSR at SonyCorporateGovernanceComplianceHuman ResourcesResponsible SourcingQuality and ServicesEnvironmentCommunityCorporate Governance(Updated on August 12,2014)Sony continues to work on business continuity plans(BCPs),which include disaster

153、 prevention andmitigation with the objective of reducing the risk of its business being interrupted in the event of anatural disaster,accident or other such event.A BCP also functions to ensure that critical businessoperations are not interrupted,even in the event of a disaster,as well as to facilit

154、ate the earliestpossible recovery of operations,should interruption be unavoidable.In the fiscal year ended March 31,2012,the electronics industry struggled to cope with the impactof the Great East Japan Earthquake and severe flooding in Thailand.Sonys employees and topmanagement rallied together,ca

155、pitalizing on their experiences in implementing measures toensure business continuity,and succeeded in minimizing the impact of production disruptions.Subsequently,individual units within the Sony Group,including business units,Sonysheadquarters and subsidiaries,have reviewed and made enhancements t

156、o update and strengthentheir BCPs.Recognizing the implementation of effective BCPs as a crucial managementresponsibility,Sony will also continue to capitalize on its experience in coping with major disastersand to implement effective measures such as enhancement of risk management across itsgroup-wi

157、de supply chain.Business Continuity PlanCSR Reporting 2014November 2014Copyright 2014 Sony Corporation31IndexManagement MessageCSR at SonyCorporateGovernanceComplianceHuman ResourcesResponsible SourcingQuality and ServicesEnvironmentCommunityComplianceComplianceEthical business conduct and complianc

158、e with applicable laws and regulations arefundamental aspects of Sonys corporate culture.To this end,Sony has established aGlobal Compliance Network comprised of the Compliance Division at the corporateheadquarters,a global compliance leadership team and regional compliance officersaround the world.

159、Additionally,it has adopted and implemented the Sony Group Code ofConduct,and set up Compliance Hotline systems through its Global Compliance Network.Sony has taken these actions in order to reinforce the Companys worldwide commitmentto integrity and help assure resources are available for employees

160、 to raise concerns orseek guidance about legal and ethical matters.Strengthening the Compliance SystemSony Group Code of ConductInternal Hotline SystemEducating Employees about the Sony Group Code of Conduct and theInternal Hotline SystemCompliance Monitoring ProgramStrengthening the Compliance Syst

161、emSony Group Code of ConductInternal Hotline SystemEducating Employees about the Sony Group Code of Conduct and theInternal Hotline SystemCompliance Monitoring ProgramCSR Reporting 2014November 2014Copyright 2014 Sony Corporation32IndexManagement MessageCSR at SonyCorporateGovernanceComplianceHuman

162、ResourcesResponsible SourcingQuality and ServicesEnvironmentCommunitySony Group Anti-Bribery ProgramBasic Approach and Systems to Exclude Anti-Social ForcesInformation Security and PrivacySony Group Anti-Bribery ProgramBasic Approach and Systems to Exclude Anti-Social ForcesInformation Security and

163、PrivacyCSR Reporting 2014November 2014Copyright 2014 Sony Corporation33IndexManagement MessageCSR at SonyCorporateGovernanceComplianceHuman ResourcesResponsible SourcingQuality and ServicesEnvironmentCommunityCompliance*1*2Coverage area of East Asia compliance office:Mainland China,Hong Kong,Taiwan

164、and SouthKoreaCoverage area of Pan-Asia compliance office:Southeast Asia,Middle East,Africa and Oceania(Updated on August 12,2014)In July 2001,Sony Corporation established a compliance department responsible for exercisingglobal direction and oversight of compliance activities across the Sony Group,

165、to emphasize theimportance of business ethics and compliance with applicable laws,regulations and internalpolicies.The organization(currently,the Legal&Compliance Department)establishes compliancepolicies and structures for the Sony Group.To implement this mandate more effectively,in July 2003,Sony

166、established a regional compliancenetwork,comprised of regional compliance officers in the Americas,Europe,Japan,East Asia*1and Pan-Asia*2,who are charged with exercising regional control over compliance activities tostrengthen the compliance system throughout the Sony Group.Officers responsible forc

167、ompliance in each region have the authority to issue instructions concerning compliance to SonyGroup companies in their respective regions and,by coordinating with one another,are workingto establish and maintain a comprehensive global compliance structure.The Compliance Audit&Monitoring function wa

168、s established as part of the compliance network inApril 2008 to support the companys global compliance initiatives and monitor and evaluatecompliance program activities.To further reinforce global compliance efforts,a ComplianceLeadership Team was formed in September 2009 as an additional component

169、of the globalcompliance network.The Compliance Leadership Team assists in identifying,developing andimplementing key compliance strategies and compliance-related measures;encourages moreactive participation in Group-wide compliance activities from a larger group of key Sony personnelby involving not

170、 only the Regional Compliance Officers but also experienced legal/compliancepersonnel from Sony Group companies;and creates a global framework that by its very structurehighlights the companys compliance priorities and commitment to best practices.Strengthening the Compliance SystemCSR Reporting 201

171、4November 2014Copyright 2014 Sony Corporation34IndexManagement MessageCSR at SonyCorporateGovernanceComplianceHuman ResourcesResponsible SourcingQuality and ServicesEnvironmentCommunity*3The Americas Office is responsible for Sony Corporation of America,the Sony PicturesEntertainment Group,and the S

172、ony Music Entertainment Group,in addition to the ElectronicsGroup companies in the Americas Region.The Europe,East Asia and Pan-Asia Offices areresponsible for the Electronics Group companies in their respective regions.The Japan Office isresponsible for Sony Corporation,the Sony Computer Entertainm

173、ent Group,and Sony FinancialHoldings Group,in addition to the Electronics Group Companies in Japan.CSR Reporting 2014November 2014Copyright 2014 Sony Corporation35IndexManagement MessageCSR at SonyCorporateGovernanceComplianceHuman ResourcesResponsible SourcingQuality and ServicesEnvironmentCommunit

174、yCompliance(Updated on August 12,2014)In May 2003,Sony adopted the Sony Group Code of Conduct,which sets the basic internalstandards to be observed by all directors,officers and employees of the Sony Group,in order toemphasize and further strengthen corporate governance,business ethics and complianc

175、e systemsthroughout the Sony Group.In addition to legal and compliance standards,the Code of Conductsets out the Sony Groups basic policies concerning ethical business practices and activities onsuch topics as respect for human rights,safety of products and services,environmentalconservation and inf

176、ormation disclosure.The Code of Conduct has been adopted and implemented by each Sony Group company globallyand is the subject of frequent tone from the top messaging and other training.To date,thedocument has been translated into 26 languages.The Sony Group Code of Conduct reflects principles set o

177、ut in the Organization for EconomicCo-operation and Development(OECD)Guidelines for Multinational Enterprises,the UnitedNations Global Compact and the United Nations Universal Declaration of Human Rights.Sony alsoparticipated in the formulation of and observes the standards outlined in the Charter o

178、f CorporateBehavior of the Keidanren(Japan Business Federation),an alliance of Japans leading corporations.Sony Group Code of ConductSony Group Code of Conduct:OECD Guidelines for Multinational EnterprisesUnited Nations Global CompactUnited Nations Universal Declaration of Human RightsKeidanren Char

179、ter of Corporate BehaviorCSR Reporting 2014November 2014Copyright 2014 Sony Corporation36IndexManagement MessageCSR at SonyCorporateGovernanceComplianceHuman ResourcesResponsible SourcingQuality and ServicesEnvironmentCommunityEnvironment(Updated on August 12,2014)Following the adoption of the Sony

180、Group Code of Conduct,Sony also established a Sony Groupcompliance hotline system as a resource for employees to report concerns or seek guidance aboutpossible violations of laws or internal policies,and to allow the Sony Group to respond swiftly topotential risks of such possible violations.The Son

181、y Group compliance hotline system is available worldwide.It is operated independentlyfrom the ordinary line of command under the supervision of the Corporate Executive Officer incharge of Compliance and the Senior Legal Counsel,Sony Group,and callers who report issues ingood faith are protected from

182、 any possibility of retaliation for the report.Summaries of hotlinecalls,results of investigations,and updates on the operation of the system are reported to seniormanagement and the Audit Committee.During fiscal 2013,the Sony Group received approximately 420 hotline contacts covering issuesprimaril

183、y relating to employment,labor,work environment,information management andpossible conflicts of interest.All contacts received are investigated for the purpose of verificationand appropriate action.In certain cases,these contacts have led to a review of internal proceduresand the strengthening or en

184、forcement of internal rules.Internal Hotline SystemCSR Reporting 2014November 2014Copyright 2014 Sony Corporation37IndexManagement MessageCSR at SonyCorporateGovernanceComplianceHuman ResourcesResponsible SourcingQuality and ServicesEnvironmentCommunityComplianceBooklets,wallet cards,posters and tra

185、ining videosused to raise awareness ofthe Sony Group Code ofConduct and the internalhotline system(Updated on August 12,2014)To ensure that all employees understand the importance of the Sony Group Code of Conduct,aswell as to promote use of the internal hotline system,Sony Group senior management i

186、nformsexecutives and employees about these topics through ongoing dissemination of e-mails,as wellas implementation of online and class room training.Further,Sony Group executives and seniormanagement with a certain level of authority are annually requested to submit a certificationstating that they

187、 understand that all personnel must comply with applicable laws,regulations andinternal policies and the need,in their role as managers,to communicate the importance of actingethically and compliance with applicable laws,regulations and internal policies.Sony Groupcompanies inform their employees ab

188、out the Code and the internal hotline system on an ongoingbasis through the dissemination of e-mails,booklets,wallet cards,posters,feature articles ininternal newsletters,and/or postings on the companys intranet.In addition to these initiatives,the Sony Group provides education and training sessions

189、 that usee-learning and other approaches presenting real-life examples to impart more in-depth expertiseregarding business ethics and individual aspects of the Sony Group Code of Conduct that arecrucial to compliance by the Sony Group.These include fairness in competition and businessdealings,anti-b

190、ribery,and the prevention of discrimination and harassment in the workplace.Sony has adopted a compliance education protocol that sets forth minimum mandatory globalcommunications and training requirements in a wide range of compliance areas.Through ongoingcommunication,awareness and training effort

191、s,Sony will continue to promote a thoroughGroup-wide understanding of the importance of the policies and values set forth in the SonyGroup Code of Conduct.Educating Employees about the Sony Group Code of Conduct and theInternal Hotline SystemCSR Reporting 2014November 2014Copyright 2014 Sony Corpora

192、tion38IndexManagement MessageCSR at SonyCorporateGovernanceComplianceHuman ResourcesResponsible SourcingQuality and ServicesEnvironmentCommunityCompliance(Updated on August 12,2014)The compliance monitoring program helps to ensure thorough global adherence to theCompanys Code of Conduct,internal pol

193、icies,and training and other protocols.The programrelies on risk assessments,self-assessments,compliance audits and internal audits,along withmonitoring of hotline and other reporting.Key Sony Group companies worldwide periodically undertake compliance self-assessments,which involve self-inspection

194、of enumerated compliance-related activities and detailed reportingon their status.The Regional Compliance Officers and the Compliance Audit&Monitoring groupevaluate the results of the self-assessments and report the results to the Corporate ExecutiveOfficer in charge of Compliance,the Senior Legal C

195、ounsel,Sony Group,and the Legal&Compliance Department.The Regional Compliance Officers,with the support of the ComplianceAudit&Monitoring group,also identify measures to address reported issues,provide relevantinstruction and supervision to Sony Group companies in their respective regions and monito

196、r anynecessary remediation.Compliance Monitoring ProgramCSR Reporting 2014November 2014Copyright 2014 Sony Corporation39IndexManagement MessageCSR at SonyCorporateGovernanceComplianceHuman ResourcesResponsible SourcingQuality and ServicesEnvironmentCommunityCompliance(Updated on August 12,2014)As on

197、e example of its compliance-related initiatives,Sony has adopted the Sony GroupAnti-Bribery Policy,which builds on the anti-bribery and accurate record-keeping requirements inthe Sony Group Code of Conduct to help ensure that Sony Group personnel do not violate,orappear to violate,any applicable ant

198、i-corruption laws or regulations.This Policy reflects Sonysstrong commitment to business integrity and,in particular,establishes practices and proceduresthat must be followed to help ensure integrity in Sonys dealings with government officials,as wellas training requirements.Sony Group Anti-Bribery

199、ProgramCSR Reporting 2014November 2014Copyright 2014 Sony Corporation40IndexManagement MessageCSR at SonyCorporateGovernanceComplianceHuman ResourcesResponsible SourcingQuality and ServicesEnvironmentCommunityCompliance(Updated on August 12,2014)Sony strives to comply with all applicable laws,regula

200、tions and internal policies and to conduct itsbusiness activities in an honest and ethical manner.As a part of this effort,Sony personnelstrongly oppose anti-social forces(i.e.,organized crime)that threaten to disrupt the order andsafety of our community and endeavor to prevent or eliminate any rela

201、tionship with anti-socialforces.Sonys frequent messaging and ongoing training of all its personnel on the Sony Group Code ofConduct help ensure that its corporate ethics are understood and observed throughout the SonyGroup.In addition,Sony maintains strict anti-money laundering policies,supplemented

202、 byanti-money laundering Know Your Customer procedures and training.These policies andmeasures,along with Sonys internal hotline system to encourage its personnel to report concernsor raise questions about possible violations of laws,regulations and internal policies,should helpprevent or eliminate

203、relationships with anti-social forces.Basic Approach and Systems to Exclude Anti-Social ForcesCSR Reporting 2014November 2014Copyright 2014 Sony Corporation41IndexManagement MessageCSR at SonyCorporateGovernanceComplianceHuman ResourcesResponsible SourcingQuality and ServicesEnvironmentCommunityComp

204、liance(Updated on August 12,2014)Sony has established an Information Security and Privacy organization headed by a ChiefInformation Security Officer(CISO)reporting directly to the Senior Legal Counsel,Sony Group.Sonyalso has established global information security policies and standards,and global p

205、rivacypolicies,which set forth Sonys commitment to information security and privacy and definepractices and procedures to be followed by all Sony personnel.The CISO and his organization arecharged with developing and implementing these policies and standards globally to ensurenetwork security and th

206、e protection of privacy.This organization coordinates with individualsresponsible for information security and privacy at Sony Group companies globally to create aGroup-wide information security and personal information management system.Under thesupervision of the CISO,Sony continuously reinforces

207、internal rules and business processes tofurther strengthen the information security management framework of the Sony Group andcontribute to the protection of personal information.Recognizing that employee awareness ofinformation security and privacy is vital,Sony requires training programs for its e

208、mployees to raiseawareness and improve the overall level of information security and protection for individualsprivacy.Information Security and PrivacySony Group Privacy PolicyCSR Reporting 2014November 2014Copyright 2014 Sony Corporation42IndexManagement MessageCSR at SonyCorporateGovernanceComplia

209、nceHuman ResourcesResponsible SourcingQuality and ServicesEnvironmentCommunityHuman ResourcesHuman ResourcesSony endeavors to create a rewarding corporate climate that supports the efforts of adiverse range of employees.Since its establishment in 1946*,Sony has sought to remain at the forefront ofte

210、chnological development,building continuously on its achievements to create newlifestyles for people everywhere.Sony has also fostered groundbreaking new businesses,adopting an innovative approach to this challenge that exceeds national and regionalboundaries.In these efforts,Sony recognizes its emp

211、loyees to be one of the most crucialaspects of its corporate foundation.To fulfill its commitment to providing uniquely Sony products,services and userexperiences that inspire dreams,excite curiosity and enrich lives,Sony acknowledges theimportance of securing and fostering talented employees with a

212、 wide range of values andpersonalities,irrespective of nationality,culture,race,gender,age,or the presence orabsence of physical limitations.Guided by the concepts of diversity and inclusion,Sonyrecruits individuals from various backgrounds.Sony also strives to create positive workingenvironments an

213、d opportunities that enable individuals with diverse backgrounds to fulfilltheir potential by learning from one another,believing these to be essential to a rewardingcorporate climate.*Established as Tokyo Tsushin Kogyo K.K.,the company changed its name to SonyCorporation in January 1958.CSR Reporti

214、ng 2014November 2014Copyright 2014 Sony Corporation43IndexManagement MessageCSR at SonyCorporateGovernanceComplianceHuman ResourcesResponsible SourcingQuality and ServicesEnvironmentCommunityDiversityDiversityBasic policies on DiversityBasic policies on DiversityHuman rights and equalopportunitiesHu

215、man rights and equalopportunitiesPromoting greateropportunities for womenPromoting greateropportunities for womenFostering an environmentconducive for global careerdevelopmentFostering an environmentconducive for global careerdevelopmentCreating accessible workingenvironments and promotinggreater op

216、portunities forindividuals with disabilitiesCreating accessible workingenvironments and promotinggreater opportunities forindividuals with disabilitiesSystems that support ahealthy work-life balanceSystems that support ahealthy work-life balanceSupport for employeesundertaking child care ornursing c

217、areSupport for employeesundertaking child care ornursing careCollaboration with ExternalOrganizations PromotingDiversityCollaboration with ExternalOrganizations PromotingDiversityRecruitmentRecruitmentBasic policies on RecruitmentBasic policies on RecruitmentDiversity in recruiting practicesDiversit

218、y in recruiting practicesRecruiting PracticesRecruiting PracticesEmployee DataEmployee DataCSR Reporting 2014November 2014Copyright 2014 Sony Corporation44IndexManagement MessageCSR at SonyCorporateGovernanceComplianceHuman ResourcesResponsible SourcingQuality and ServicesEnvironmentCommunityTrainin

219、g&TalentDevelopmentTraining&TalentDevelopmentBasic policies on Training&Talent DevelopmentBasic policies on Training&Talent DevelopmentTraining activitiesTraining activitiesDevelopment and recruitmentof core human resourcescapable of excelling globallyDevelopment and recruitmentof core human resourc

220、escapable of excelling globallyMeasures for enablingemployees to extend theirexperience and career globallyMeasures for enablingemployees to extend theirexperience and career globallyNurturing and leveragingengineering talentNurturing and leveragingengineering talentSupport for career buildingSuppor

221、t for career buildingEstablishment of humanresource developmentcommittees for each specialistfieldEstablishment of humanresource developmentcommittees for each specialistfieldEmployeeCommunicationEmployeeCommunicationBasic policies on employeecommunicationBasic policies on employeecommunicationPract

222、ices for activecommunicationPractices for activecommunicationGlobal Employee SurveyGlobal Employee SurveyCSR Reporting 2014November 2014Copyright 2014 Sony Corporation45IndexManagement MessageCSR at SonyCorporateGovernanceComplianceHuman ResourcesResponsible SourcingQuality and ServicesEnvironmentCo

223、mmunityOccupationalHealth&SafetyOccupationalHealth&SafetyBasic policies on OccupationalHealth&SafetyBasic policies on OccupationalHealth&SafetyBasic Policy and ManagementSystemBasic Policy and ManagementSystemEstablishing an OH&SManagement SystemEstablishing an OH&SManagement SystemGlobal OH&S Initi

224、ativesGlobal OH&S InitiativesGlobal Workplace InjuryStatisticsGlobal Workplace InjuryStatisticsExternal evaluationExternal evaluationCSR Reporting 2014November 2014Copyright 2014 Sony Corporation46IndexManagement MessageCSR at SonyCorporateGovernanceComplianceHuman ResourcesResponsible SourcingQuali

225、ty and ServicesEnvironmentCommunityHuman ResourcesThe total number of employees in the Sony Group at the end of fiscal year 2013 was 140,900,a decrease of 5,400 compared with the end of the previous fiscal year.Although there wereincreases in the financial services and music businesses,there was a l

226、arge decrease inemployees in the electronics business as a consequence of restructuring in Japan,NorthAmerica,Europe and Latin America.Sony Corporations headcount peaked at 23,000 in 1993,after which it remained fairlyconsistent at approximately 17,000.As of March 31,2014,Sony Corporations headcount

227、 wasapproximately 14,600.(Updated on November 17,2014)Employee DataCSR Reporting 2014November 2014Copyright 2014 Sony Corporation47IndexManagement MessageCSR at SonyCorporateGovernanceComplianceHuman ResourcesResponsible SourcingQuality and ServicesEnvironmentCommunity*4Of the seven Corporate Execut

228、ive Officers,two serve concurrently as Directors.Composition of Sony Corporations Directors and Corporate Executive Officers(As of November 16,2014)Composition of Sony Corporations Directors and Corporate Executive Officers(As of November 16,2014)TotalFemaleNon-JapaneseNationalsDirectorsDirectors121

229、2Corporate Executive OfficersCorporate Executive Officers7*400Corporate ExecutivesCorporate Executives2210Sony Group DirectorsSony Group Directors1515CSR Reporting 2014November 2014Copyright 2014 Sony Corporation48IndexManagement MessageCSR at SonyCorporateGovernanceComplianceHuman ResourcesResponsi

230、ble SourcingQuality and ServicesEnvironmentCommunityHuman ResourcesHuman rights and equal opportunitiesPromoting greater opportunities for womenFostering an environment conducive for global career developmentCreating accessible working environments and promoting greater opportunities for individuals

231、with disabilitiesSystems that support a healthy work-life balanceSupport for employees undertaking child care or nursing careCollaboration with External Organizations Promoting DiversityAs a company with a broad business portfolio encompassing electronics,entertainment andfinancial services,Sony emp

232、loys individuals of different nationalities,cultural backgrounds andgenders.To promote diversity globally,Sony established the Diversity Committee,which reportsdirectly to the CEO,in 2012 and formulated the Diversity Policy,a common diversity statement forthe Sony Group,in 2013.In accordance with th

233、is policy,top managers from each country andregion worldwide are taking the lead in promoting a wide range of diversity programs.Under oneof the main programs,Sony has assigned diversity officers to each of its Group companies.Theseofficers meet regularly with the aim of sharing information.Sony Gro

234、up Diversity StatementSony Group Diversity StatementIt is in Sonys DNA-and a source of our innovation-to value different perspectives andbackgrounds as we conduct our business activities globally and rise to new challenges.Sony promotes diversity across the Sony Group as a key management strategy by

235、 ensuring aninclusive work environment and by recruiting,hiring,training and promoting employees fromdiverse backgrounds.DiversityGlobal siteCSR Reporting 2014November 2014Copyright 2014 Sony Corporation49IndexManagement MessageCSR at SonyCorporateGovernanceComplianceHuman ResourcesResponsible Sourc

236、ingQuality and ServicesEnvironmentCommunityHuman Resources(Updated on August 12,2014)Sony is committed to creating a workplace where human rights are respected and equalemployment opportunities allow all individuals to make the most of their capabilities.In light ofthe increasing diversity of human

237、rights issues facing corporations,Sony believes a commonawareness among employees is crucial to ensuring such issues are addressed appropriately.The Sony Group Code of Conduct,enacted in May 2003,contains articles related to respect forhuman rights and maps out policies that guide human rights-relat

238、ed rules and activitiesthroughout the Sony Group.The article in the Code concerning equal opportunity in employmentlays down the Groups policy for recruiting,hiring,training,promoting and otherwise treatingapplicants and employees without regard to non-business-related characteristics,including race

239、,religion,skin color,nationality,age,gender or physical limitation.These provisions are based onexisting international standards,including the United Nations Universal Declaration of HumanRights.Education and Training(Japan)(Updated on August 12,2014)Sony holds an annual diversity message(slogan)com

240、petitionon human rights-related issues to raise awareness amongindividual employees.This has become a well-establishedevent,thanks to active promotion throughout the Sony Groupand extensive employee participation every year.A selectionof messages(slogans)from the competition is displayed byGroup com

241、panies to help raise awareness of human rightsissues.Sony provides training for new recruits through an e-learning module called Human Rights andthe Company and holds regular human rights-themed training sessions for managers.Sony alsodistributes a Human Rights Handbook to management-level employees

242、.Each year in December,to coincide with Human Rights Week,Sony organizes a Diversity Forum,which gathers diversityoffers from each Sony Group company.Human rights and equal opportunitiesCSR Reporting 2014November 2014Copyright 2014 Sony Corporation50IndexManagement MessageCSR at SonyCorporateGoverna

243、nceComplianceHuman ResourcesResponsible SourcingQuality and ServicesEnvironmentCommunity*EEO is an acronym for Equal Employment Opportunity.In November 2013,Sony Corporation participated in Work With Pride 2013,organized by externalorganization Work With Pride.Sony cooperated by providing a venue fo

244、r the event at Sony CityOsaki in Tokyo.Through this event,Sony communicated a message of support for lesbian,gay,bisexual and transgender(LGBT)employees who find it difficult to be open about their sexuality.In addition,Sony provided information to promote the development of workplaces in which LGBT

245、employees can feel comfortable about being themselves at work,and it also provided a forum fordiscussion of diversity management in relation to LGBT issues.Sony also cooperated withorganizers to create a dynamic atmosphere,including by providing background music recordedby LGBT artists and LGBT supp

246、orters affiliated with Sony Music.Sony Corporation has introduced the EEO*Counseling Service,which provides support toemployees while ensuring a high level of privacy and a swift response.CSR Reporting 2014November 2014Copyright 2014 Sony Corporation51IndexManagement MessageCSR at SonyCorporateGover

247、nanceComplianceHuman ResourcesResponsible SourcingQuality and ServicesEnvironmentCommunityHuman Resources(Updated on August 12,2014)In the electronics business,which accounts for a large proportion of engineers,the percentage ofmale employees is comparatively high,reflecting the generally low percen

248、tage of female studentsmajoring in engineering and sciences in Japan.Hence,it is not easy to recruit a similar or greaternumber of women for engineering roles.Because Sony Corporation is an electronics-focused company,many of its employees areengineers.For this reason,Sony believes that it is import

249、ant to be proactive in the recruitment andcareer development of female employees,and undertakes a variety of programs in line with thisthinking.In August 2013,Sony announced that it had set a goal of increasing the percentage of femalemanagers to 15%by 2020.In addition,to bolster the population of w

250、omen in engineering andscience fields,Sony cooperates in the organization of science festivals at universities andpromotes a range of programs to develop the talents of women in science and engineering,including the Sony Science Program for Girls,which is aimed at junior high and high school girlswh

251、o are interested in science.To promote the career development of women,the Diversity Development Department within theHuman Resources Division takes the lead in collaborating with the DIVISony*1 diversity project(established in 2005),and undertakes measures to support female employee career developm

252、entand personal networking,and to promote the development of an organizational culture thatproactively recruits women.In fiscal year 2013,Sony held the DIVI Womens Forum,through which it sought to communicatethe views of top management regarding diversity.Through training programs aimed at fostering

253、female managers and the holding of roundtable discussions and seminars related to thedevelopment of womens careers,Sony continues to promote greater awareness of related issuesand the expansion of interpersonal networks among employees.Project members also organizeroundtable meetings for male manage

254、rs to promote better management understanding andsupport.Promoting greater opportunities for womenCSR Reporting 2014November 2014Copyright 2014 Sony Corporation52IndexManagement MessageCSR at SonyCorporateGovernanceComplianceHuman ResourcesResponsible SourcingQuality and ServicesEnvironmentCommunity

255、*1DIVI is an acronym for Diversity Initiative for Value Innovation.The DIVISony project is designedto promote employment diversity in the Sony Group in Japan.Another increasingly well-established part of Sonys effort to provide career support for femaleemployees is the DIVISony mentoring system.Wome

256、n find that the higher they rise in rank thefewer role models there are and the fewer people with whom they can consult.The mentoringsystem aims to encourage women to continue setting their sights higher and gain moreconfidence by discussing work-and career-related issues with experienced mentors.Ra

257、tio of Female Employees in Management Positions in the Sony Group(Japan)Ratio of Female Employees in Management Positions in the Sony Group(Japan)*2*2(%)FY08FY09FY10FY11FY12FY13Ratio of female employees(%)(%)FY08FY09FY10FY11FY12FY13Ratio of female employees(%)24.820.919.520.020.018.6Ratio of female

258、employees inmanagement positions(%)Ratio of female employees inmanagement positions(%)3.53.63.63.94.25.7Ratio of Female Employees in Management Positions in the Sony Group(USA)(%)FY08FY09FY10FY11FY12FY13Ratio of female employees(%)Ratio of Female Employees in Management Positions in the Sony Group(U

259、SA)(%)FY08FY09FY10FY11FY12FY13Ratio of female employees(%)38.239.332.638.736.437.8Ratio of female employees inmanagement positions(%)Ratio of female employees inmanagement positions(%)32.235.633.836.132.733.3Ratio of Female Employees in Management Positions in the Sony Group(China)Ratio of Female Em

260、ployees in Management Positions in the Sony Group(China)*3*3(%)FY08FY09FY10FY11FY12FY13Ratio of female employees(%)(%)FY08FY09FY10FY11FY12FY13Ratio of female employees(%)78.868.264.863.959.255.5Ratio of female employees inmanagement positions(%)Ratio of female employees inmanagement positions(%)36.5

261、33.525.229.122.526.2CSR Reporting 2014November 2014Copyright 2014 Sony Corporation53IndexManagement MessageCSR at SonyCorporateGovernanceComplianceHuman ResourcesResponsible SourcingQuality and ServicesEnvironmentCommunity*2*3*4*5Totals are based on data provided by Sony Group companies as of the en

262、d of each fiscal year.Thedefinition of manager varies in different countries,regions and companies.Coverage area:Mainland China and Hong KongCoverage area:Southeast Asia,Oceania,India,South Korea and TaiwanCoverage area:Middle East,South and Central America,Africa and CanadaRatio of Female Employees

263、 in Management Positions in the Sony Group(Asia Pacific)Ratio of Female Employees in Management Positions in the Sony Group(Asia Pacific)*4*4(%)FY08FY09FY10FY11FY12FY13Ratio of female employees(%)(%)FY08FY09FY10FY11FY12FY13Ratio of female employees(%)51.852.949.248.246.542.5Ratio of female employees

264、 inmanagement positions(%)Ratio of female employees inmanagement positions(%)26.622.618.720.520.626.4Ratio of Female Employees in Management Positions in the Sony Group(Europe)(%)FY08FY09FY10FY11FY12FY13Ratio of female employees(%)Ratio of Female Employees in Management Positions in the Sony Group(E

265、urope)(%)FY08FY09FY10FY11FY12FY13Ratio of female employees(%)42.340.534.638.033.334.3Ratio of female employees inmanagement positions(%)Ratio of female employees inmanagement positions(%)18.017.920.516.823.226.6Ratio of Female Employees in Management Positions in the Sony Group(Other Areas)Ratio of

266、Female Employees in Management Positions in the Sony Group(Other Areas)*5*5(%)FY08FY09FY10FY11FY12FY13Ratio of female employees(%)(%)FY08FY09FY10FY11FY12FY13Ratio of female employees(%)37.4Ratio of female employees in managementpositions(%)Ratio of female employees in managementpositions(%)24.7CSR R

267、eporting 2014November 2014Copyright 2014 Sony Corporation54IndexManagement MessageCSR at SonyCorporateGovernanceComplianceHuman ResourcesResponsible SourcingQuality and ServicesEnvironmentCommunityMain Sony Group Programs to Promote Womens Career Development Around the WorldElectronics(Japan)Main So

268、ny Group Programs to Promote Womens Career Development Around the WorldElectronics(Japan)Sony runs a regular networking event for young female employees acrossseveral Sony Group companies.This event has the objective of broadening thecareer design perspective of female employees,with participants he

269、aring theviews of women who are currently working at management level,and takingpart in follow-up discussions and the sharing of problems faced byemployees.These activities are contributing to the expansion of womenscareer choices.FinancialServicesFinancialServicesIn the financial services business,

270、Sony is implementing the Kirakira CareerProject,which considers measures to enable women to pursue long,vibrantcareers.Since the projects inception,11 measures and programs have been proposedto management level,and the implementation of these proposals is seeingsteady progress,includingProactive pro

271、motion of increases in the number of female employees andthe recruitment of women for management roles;Introduction of an Intra-Group exchange program to promote thebroadening of career options;Introduction of programs to support long careers,including a program fortransfers to different business ar

272、eas and a re-recruitment program;Implementation of training programs for female employees and managers.CSR Reporting 2014November 2014Copyright 2014 Sony Corporation55IndexManagement MessageCSR at SonyCorporateGovernanceComplianceHuman ResourcesResponsible SourcingQuality and ServicesEnvironmentComm

273、unityHuman ResourcesEmployees participatingin the Buddy Program(Updated on August 12,2014)As of March 31,2014,Sony had approximately 1,500employees working in countries other than their own.Ofthese,approximately 140 employees were transferredbetween Sony Group companies outside Japan.To enhancethe g

274、lobal mobility of human resources,Sony gatheredexperts on global personnel policies and standards with theaim of enhancing the ease and efficiency of overseasassignments by formulating common Sony Group policiesand standards and expanding rules for the treatment ofemployees assigned to overseas posi

275、tions under variousformats.In 2012,these policies,standards and rules were applied worldwide.With the rapid increase in opportunities for human resource mobility on a global basis,SonyCorporation has made existing internal websites,personnel&accounting-related systems andother applications bilingual

276、 to enable employees whose native language is not Japanese to workeffectively within the company using English.Sony is also implementing other measures with theaim of establishing an environment that makes it possible for employees in Japan who dontspeak Japanese to perform their jobs,including sett

277、ing up a specialized unit within the HumanResources Division to provide career support and other assistance.In 2013,to facilitate thedevelopment of interpersonal networks,Sony initiated the Buddy Program,in which an employeefrom overseas and an employee from Japan pair up to teach each other their r

278、espectivelanguages.Fostering an environment conducive for global career developmentCSR Reporting 2014November 2014Copyright 2014 Sony Corporation56IndexManagement MessageCSR at SonyCorporateGovernanceComplianceHuman ResourcesResponsible SourcingQuality and ServicesEnvironmentCommunityHuman Resources

279、(Updated on August 12,2014)Based on the philosophy of Sony co-founder Masaru Ibuka of creating workplaces that do notoffer charity,but rather create an environment that makes it possible for individuals withdisabilities to manufacture products that exceed those manufactured by individuals withoutdis

280、abilities,the Sony Group strives to realize an environment in which individuals do not feel heldback by their disability and disabilities do not create barriers.To achieve this goal,Sony hasinitiated a wide range of programs.In recruitment and job assignment at Sony Corporation,Sony believes that em

281、ployees should beable to exercise their full potential notwithstanding any disabilities.Sony facilitates this bybuilding consensus regarding necessary considerations from the selection stage,while openingup career fields in line with individual attributes and capabilities.There is no differentiation

282、 ineither job assignment or treatment of employees.At Sony Group companies in Japan,employment know-how and experience related to past casesare integrated in a dedicated department within the Human Resources Division.This particularlyleverages knowledge gained through special-purpose subsidiaries So

283、ny Taiyo Corporation*1,whichhas over 35 years of experience in this field,and Sony Hikari Corporation and Sony KiboCorporation,which specialize in providing employment opportunities for individuals withintellectual disabilities.These programs support individuals with disabilities and undertakeprogra

284、ms that leverage advantages of the Sony Group.Specifically,at joint recruiting events(intheir sixth year)in which approximately 20 Sony Group companies take part,guidance is given toworkplaces that are striving to improve their work environments to accommodate new employeeswith disabilities.Training

285、 programs are also implemented by Sony Group companies to providethe perspective of employees with disabilities to their supervisors and colleagues and vice versa.In addition,employees with disabilities participate in lectures and symposia mainly targetinguniversity students,with the aim of communic

286、ating Sonys philosophy and programs relating tothe employment of people with disabilities to students with disabilities and their supporters.These programs also aim to enhance awareness of diversity and inclusion issues.For example,Sony Taiyo Corporation holds inclusion workshops aimed at providing

287、opportunities forelementary and junior high school-aged children-both those with disabilities and those without-to experience the fun of science firsthand.Creating accessible working environments and promoting greateropportunities for individuals with disabilitiesCSR Reporting 2014November 2014Copyr

288、ight 2014 Sony Corporation57IndexManagement MessageCSR at SonyCorporateGovernanceComplianceHuman ResourcesResponsible SourcingQuality and ServicesEnvironmentCommunity*1*2Sony Taiyo,Sonys first special purpose subsidiary,has implemented concepts such as universal designand inclusive design-a comprehe

289、nsive workplace design concept that emphasizes usability,environment and education to meet the needs of people regardless of age or ability-to create a workenvironment in which anyone can work irrespective of whether or not they have a physical limitation.Average for each fiscal year(average of mont

290、h-end ratios from April to March)Sonys commitment in this area extends beyond legal compliance,by making workplacesaccessible and actively encouraging greater awareness of diversity and inclusion issues.In fiscalyear 2013,employees with disabilities accounted for 2.61%of Sony Corporations workforce,

291、whilethe average for domestic Sony Group companies(with over 201 employees)was 2.2%as of June2013,both well above the 2.0%mandated by Japanese law for companies over a certain size.Disabled Employee Ratio(Sony Corporation)Disabled Employee Ratio(Sony Corporation)*2*2CSR Reporting 2014November 2014Co

292、pyright 2014 Sony Corporation58IndexManagement MessageCSR at SonyCorporateGovernanceComplianceHuman ResourcesResponsible SourcingQuality and ServicesEnvironmentCommunityMain Sony Group Programs to Promote Career Development of Individuals with DisabilitiesAround the WorldElectronics(Japan)Main Sony

293、Group Programs to Promote Career Development of Individuals with DisabilitiesAround the WorldElectronics(Japan)At the Disability Matters Award(Asia Pacific)ceremony,Sony TaiyoCorporation and Sony Hikari Corporation received awards in theaccessibility category and workplace inclusiveness category,res

294、pectively.These awards are organized by Springboard Consulting LLC,which isparticularly active in the United States and supports the employment ofpeople with disabilities from a business perspective.Electronics(Asia Pacific)Electronics(Asia Pacific)At Sony Technology(Thailand)Co.,Ltd.,as a result of

295、 internal diversityprograms,the disabled employee ratio reached double the legallymandated level(1%),and the company received awards from central andlocal government agencies.FinancialServicesFinancialServicesSince fiscal year 1996,healthcare(massage)rooms have beenestablished at 16 sites in Japan,a

296、nd visually impaired individuals havebeen employed in technical roles.In fiscal year 2012,a personnel program was introduced for technical staff.CSR Reporting 2014November 2014Copyright 2014 Sony Corporation59IndexManagement MessageCSR at SonyCorporateGovernanceComplianceHuman ResourcesResponsible S

297、ourcingQuality and ServicesEnvironmentCommunityHuman ResourcesSource for average for other companies in Japan:Comprehensive Survey of Wage Conditions(Fiscal2013),Ministry of Health,Labour and Welfare.Surveyed companies had a workforce of more than1,000 employees.(Updated on August 12,2014)In Japan,S

298、ony Corporation has introduced a flex-timesystem and a discretionary working system,whichenables employees to work with versatile options.Sony employees regularly use their allotted annualpaid days off with a high percentage,which in fiscalyear 2013 averaged 18 days.Sony Group WorkLife Balance Initi

299、atives Around the WorldSony Group WorkLife Balance Initiatives Around the WorldElectronics(Latin America)Since fiscal year 2008,Sony Latin America Inc.has held anumber of events promoting worklife balance,including familypicnics and company tours for employees families.Electronics(Asia Pacific)In Si

300、ngapore,Sony has established a committee that is taskedwith considering the recreational needs of employees.Eachyear,the committee asks employees to vote on recreationalprogram proposals for the following year.To promote healthy lifestyles among employees,programshave been introduced for specific sp

301、orts and activities thatinclude subsidies for participating employees.These includeprograms for soccer,yoga,badminton and swimming.Systems that support a healthy work-life balanceCSR Reporting 2014November 2014Copyright 2014 Sony Corporation60IndexManagement MessageCSR at SonyCorporateGovernanceComp

302、lianceHuman ResourcesResponsible SourcingQuality and ServicesEnvironmentCommunityHuman Resources*1Figures represent employees who gave birth in fiscal year 2013.(Updated on August 12,2014)Under a worklife balance initiative,Sony Corporation provides paid leave programs such as childcare leave,specia

303、l child care leave(up to 20 days)and reserve vacation covering such areas aspregnancy,childbirth,child rearing,fertility treatment and nursing care.These programs arewidely used by employees.Employees with child care or nursing care responsibilities also haveaccess to modified work formats,including

304、 systems that let them work at their home or take paidannual leave on an hourly basis.Number of Employees Taking Child Care Leave at Sony CorporationNumber of Employees Taking Child Care Leave at Sony Corporation*1*1 in 2013 in 2013Number of employees taking child care leave205(incl.4 male)Percentag

305、e of eligible employees taking child careleave100%Percentage of employees who returned to work93.2%Support for employees undertaking child care or nursing careCSR Reporting 2014November 2014Copyright 2014 Sony Corporation61IndexManagement MessageCSR at SonyCorporateGovernanceComplianceHuman Resource

306、sResponsible SourcingQuality and ServicesEnvironmentCommunity*2Child care systems expanded as of April 2013.Systems that Support Efforts to Balance Work and Child Care at Sony CorporationSystems that Support Efforts to Balance Work and Child Care at Sony CorporationSystemIntroduced(FY)DescriptionChi

307、ld care leave1990Until April 15 after child reaches 1 year of ageCan be used in combination with special child careleave when child reaches 8 weeks of age(for men)Reduced workinghours for childcare1995Until end of March of third grade of elementaryschoolFlex-time system can also be used during perio

308、d ofreduced working hours for child careChild care grant2007Grant of 50,000 yen/month during period of childcare leaveSpecial child careleave2007Provides for 20 days paid leaveCan be used in combination with child care leavewhen child reaches 8 weeks of ageWorking at home2008Enables employees to wor

309、k at home when involvedin child rearing or providing nursing care for a familymemberUse of paid annualleave2008Enables use of paid annual leave,calculated on anhourly basis,for child rearing or providing nursingcare for a family member*2Child careflex-time2013Can be used until the end of March of th

310、e year inwhich the child enters the sixth grade of elementaryschoolCSR Reporting 2014November 2014Copyright 2014 Sony Corporation62IndexManagement MessageCSR at SonyCorporateGovernanceComplianceHuman ResourcesResponsible SourcingQuality and ServicesEnvironmentCommunityWorking Mothers MeetingIn addit

311、ion to establishing systems that promote worklifebalance,Sony promotes a variety of career support measures foremployees trying to balance the demands of child care(or nursingcare)and work.Of particular note,Sony holds forums andseminars for employees featuring messages of support forworklife balanc

312、e initiatives from top management.In fiscal year2012,Sony launched the Working Mothers Meeting,an annualevent that enables female employees who have returned,or arereturning,to work after having taken child care leave.Employeesfrom other Sony Group companies in Japan are also invited to participate.

313、Meetings featurelectures by guest speakers and provide a forum for the exchange of information amongemployees in this particular position.Sony has also established a hotline for male and femaleemployees trying to balance the demands of work and child rearing.In addition,Sony providesinformation to e

314、mployees regarding nursing care,which is likely to become a key worklifebalance issue in the future.CSR Reporting 2014November 2014Copyright 2014 Sony Corporation63IndexManagement MessageCSR at SonyCorporateGovernanceComplianceHuman ResourcesResponsible SourcingQuality and ServicesEnvironmentCommuni

315、tyKurumin Mark,certifying companieswith next-generationchild care systems,from Japans Ministryof Health,Labourand WelfareIn 2007,2010 and again in 2013,Sony was certified by the Tokyo LaborBureau as a company that actively supports parenting initiatives in linewith the Law for Measures to Support th

316、e Development of the NextGeneration.Sony received high marks for the ease with which employeescan make use of its various parenting support systems,its support foremployees worklife balance,high rates of participation in its varioussystems and its support for male participation in child rearing.Syst

317、ems that Support Efforts to Balance Work and Child Care at Sony Corporation Aroundthe WorldSystems that Support Efforts to Balance Work and Child Care at Sony Corporation Aroundthe WorldServices foremployeesraising childrenSome group companies provide a private area for nursing mothers,emergency chi

318、ld care and other services for employees who are raisingand/or expecting children.There are also child-raising support programsthat aim to build communities of employees who are parents to facilitatethe sharing of information on such topics as childrens education.CSR Reporting 2014November 2014Copyr

319、ight 2014 Sony Corporation64IndexManagement MessageCSR at SonyCorporateGovernanceComplianceHuman ResourcesResponsible SourcingQuality and ServicesEnvironmentCommunityHuman Resources(Updated on August 12,2014)Sony is a sponsor and active participant in the Japan Womens Innovative Network(J-Win),which

320、was founded in 2005 and became a nonprofit organization in 2007.J-Win supports thedevelopment of a network for the advancement of womens careers and also promotes diversitymanagement.Sony is also a participant in the Support Forum for Women in Business,a project ofthe Japan Institute of Workers Evol

321、ution.Sony further promotes diversity in collaboration withexternal organizations in each of the countries and regions in which it operates.Examples of Measures to Promote Diversity in the Sony Group Around the WorldElectronics(USA)Examples of Measures to Promote Diversity in the Sony Group Around t

322、he WorldElectronics(USA)In the United States,both Sony Pictures Entertainment Inc.and SonyElectronics Inc.received awards based on assessments of the maximumscore of 100%in the Corporate Equality Index from the Human RightsCampaign Foundation as companies that create ideal workingenvironments for le

323、sbian,gay,bisexual and transgender(LGBT)employees.These scores reflect the level of fairness achieved within theorganization toward LGBT employees,which is underpinned by rulesdesigned to support these employees.Collaboration with External Organizations Promoting DiversityCSR Reporting 2014November

324、2014Copyright 2014 Sony Corporation65IndexManagement MessageCSR at SonyCorporateGovernanceComplianceHuman ResourcesResponsible SourcingQuality and ServicesEnvironmentCommunityHuman ResourcesDiversity in recruiting practicesRecruiting PracticesHaving a deep regard for diverse experiences and values a

325、nd recognizing the importance oforiginality,Sony has long sought to secure a wide range of employees both from Japan andoverseas.Sony is implementing a variety of cross-border and cross-business initiatives aimed atbringing the capabilities of such employees into full play,irrespective of nationalit

326、y,culture,race,gender,or the presence or absence of physical limitations.RecruitmentCSR Reporting 2014November 2014Copyright 2014 Sony Corporation66IndexManagement MessageCSR at SonyCorporateGovernanceComplianceHuman ResourcesResponsible SourcingQuality and ServicesEnvironmentCommunityHuman Resource

327、sPresentation to potential recruitsat the Indian Institute of Technologyin Bombay(Updated on August 12,2014)As a company with sales,manufacturing and R&D bases in a number of different countries,Sonyis promoting the localization of these operations by working to secure local human resources thatbest

328、 respond to national,regional and location-specific needs.Additionally,with the aim ofsecuring talented human resources crucial to growing its global business,Sony recruits universitygraduates overseas to work in Japan.Early in the 21st century,Sony expanded the scope of its efforts to recruit stude

329、nts to work inJapan,who were mainly from Europe and North America previously,and began to actively seekout promising university and post-graduate students in China and India.Recruiting in China beganin earnest in 2000.As of April 2014,Sony had recruited a cumulative total of 300 university andpost-g

330、raduate students in China.Recruitment from universities and graduate schools in Indiabegan in earnest in 2007.In both countries,recruitment efforts benefited from thecooperation of local Sony Group companies,whichensured that Sony secured top-level human resources.Toencourage acclimatization,Sony pr

331、ovided new recruitswith a variety of training,including Japanese languagelessons,both before and after they began working inJapan.Sony has also established a Global Internship Program,which welcomes university students widely around theworld.Sony is conducting recruiting presentations atuniversities

332、,graduate schools and research facilities around the world,as well as for groups ofoverseas students studying in Japan.Diversity in recruiting practicesCSR Reporting 2014November 2014Copyright 2014 Sony Corporation67IndexManagement MessageCSR at SonyCorporateGovernanceComplianceHuman ResourcesRespon

333、sible SourcingQuality and ServicesEnvironmentCommunityHuman Resources(Updated on August 12,2014)In an effort to change Japans traditional approach to hiring new graduates,and that the nail thatsticks out is the only one we want,Sony has adopted new recruiting practices in the hope ofbolstering applications from individuals who are attracted to the idea of helping to shape theCompanys future.To pro