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1、Driving Responsible Growth now and going forward Annual Report 2021 1 CONTENTS A letter from Chair and CEO Brian Moynihan 10 A message from Lead Independent Director Lionel Nowell 12 Board of Directors 13 Executive Management Team 14 Going to market through our eight lines of business 16 Retail Bank
2、ing: Helping consumer clients on their fnancial journey 18 Preferred Banking: Delivering a digital-frst-plus-advice model 20 Merrill: Continuing to build the modern Merrill 22 Private Bank: A highly personalized, team-based approach 24 Business Banking: Helping mid-sized companies grow and invest fo
3、r the future 26 Global Commercial Banking: Powering companies for growth 28 Global Corporate & Investment Banking: Growing with and delivering for our clients 30 Global Markets: Diversifed, balanced and growing 32 A global team that delivers locally 33 National Community Advisory Council provide
4、s valuable perspective 34 Investing in diverse entrepreneurs 35 Driving progress toward environmental and social sustainability 36 2021 ESG highlights 38 Human Capital Management update 52 2021 fnancial highlights 53 Recognition 54 Stakeholder Capitalism Metrics 3-year stock performance5-year stock
5、performance10-year stock performance A letter from Chair and CEO Brian Moynihan To our shareholders, To our clients, To my teammates, To leaders and partners in the communities we serve, It is my pleasure to share with you the 2021 Bank of America Annual Report. The following pages detail how, over
6、the past year, your company once again fulfilled our purpose to make financial lives betterand did so in a way that benefitted clients, teammates, shareholders and society alike. Against a backdrop of the global pandemic and its ongoing challenges, we delivered Responsible Growth. With that in mind,
7、 I begin this report by thanking my 208,000 teammates around the world whose efforts and dedication made this all possible. While thanking my teammates overall, I particularly join them in thanking three senior colleagues who were instrumental in our success over the last several years and retired a
8、t the end of 2021 Anne Finucane, Tom Montag and Andrea Smith. These leaders delivered for our employees and our shareholders and were truly great colleagues. One of the testaments to their leadership was their work to develop strong talent to succeed them and continue the companys mission. You can s
9、ee on page 13 our current management team reflecting their development efforts. I would also like to thank our Board of Directors, and our Lead Independent Director, Lionel Nowell III, for their leadership. We also recognize and give our appreciation to Tom May and Sue Bies, two directors who are re
10、tiring and will not stand for reelection at our annual shareholders meeting. Tom came to a predecessor companys board in 1994. He became a board member of Bank of America in 2004 and led our Audit and Corporate Governance, ESG and Sustainability Committees as chair. Sue became a board member in 2009
11、 at the height of the financial crisis. Both of these colleagues have provided tremendous wisdom to all of us. Lionel offers his perspective on our companys performance in 2021, and his outlook for the future, on page 10. By virtually any measure, 2021 was a successful year for our company and you,
12、our shareholders. We earned a record $32.0 billion, or $3.57 per diluted share, on $89.1 billion in revenue. We increased total assets to $3.2 trillion as we grew deposits to more than $2 trillion. Asset quality remained strong with net charge-offs of customer loans nearing a 50-year low. We maintai
13、ned high levels of capital and liquidity. For the year, our stock price increased 47%, outpacing the S&P 500 and the broader bank index. Whether you are a new shareholder or someone who has held the stock for many years, our stock has performed well. At year-end 2021, our 3-, 5-, and 10-year sto
14、ck price improvement all outperformed the broader bank index, and our 10-year performance was over 700%. 3-year stock performance10-year stock performance5-year stock performanceBAC 80.6% 71.8% 54.1% 90.1% U.S. LC KBW S&P Peers1 Bank 500 Index Index Index 101.3% 52.9% 44.0% 112.9% KBW Bank S&P 500 BAC U.S. LC Peers1 700.2% 290.3% 235.8% 278.9% KBW Bank S&P 500 BAC U.S. LC Peers1 1U.S. Large Cap (LC) Peers include JPM, C, WFC, GS and MS. BANK OF AMERICA 2021