1、Automation Trends 2023:Whats New,Whats Next,and Your Path to Real ValueYour guide to the latest technologies,strategies,and use cases to help advance your business.The definitive guide to where automation is headedand how you can get the most out of it.Read on to discover how automation is moving fo

2、rward like never beforeand what you need to advance its value in your business.At this point,automation should no longer be a question for your organization.As the technology improves,as adoption increases,automation doesnt just change the way people workit changes the very work youre capable of doi

3、ng.Entirely new use cases,opportunities,and revenue streams are now at hand like never before.The real question at this point,then,is how to move forward and take full advantage.As an industry leader,UiPath has unique perspective on todays automation market,technology,and users.Weve gathered info fr

4、om our customers and partners;our global product,sales,and marketing teams;and first-and third-party researchand distilled our insights into 7 key trends shaping automation today and tomorrow.Automation has been shown to deliverandDay 1 ImpactYear 1 Payback.1UIPATH.COM|AUTOMATION TRENDS 2023 2Automa

5、tion Trends20 23Automation becomes the enterprises new way of operating and innovating.#1Process mining and automated testing become“must-haves”in driving best-in-class,enterprise-wide automation.#4Rounding out digital skills becomes the next hot issue for HR and IT leadership.#7Businesses ramp up a

6、utomation to counteract growing labor and inflation pressure.#2Low-code becomes a top priority for getting automation and AI in more peoples hands.#5Digital CIOs step up their roleand step up automation to meet new goals.#3New AI-powered innovations push automations boundaries even further.#6 3UIPAT

7、H.COM|AUTOMATION TRENDS 202320 23Automation TrendsIn making enterprise-wide automation a strategic priority,the C-suite sets the stage to get the most out of the technology.From CIO to CFO to CEO,visionary leaders have come to understand and embrace the true potential of automation in driving busine

8、ss transformation and value.Theyve also realized that automation isnt just a tactic to be used here and there.To unlock automations full value,theyre moving it upstreamout of silos and into the heart of every initiative.Theyre investing to extend automation across the entire business.Theyre starting

9、 to think automation-first,reimagining core strategies,operating models,growth plans,and day-to-day workflows with the technology as a starting point.By elevating automation,theyre elevating its impact.New,digital-centered products and services.A better experience for both customers and employees.Mo

10、re value and more revenue.And more businesses will follow their lead.Automation becomes the enterprises new way of operating and innovating.TREND#140%greater productivity and efficiency improvementsComplete,enterprise-wide automation introduces over piecemeal automation alone.2Holistic automation ma

11、tters.420 23Automation TrendsFrom driving down costs to attracting(and keeping)top talent,automation helps execs tackle tough financial challenges.With the tightest labor market since World War II and inflation at a 40-year high,todays organizations face economic challenges from every direction.Fort

12、unately,automation offers a new way forwardfast,effective relief more and more business leaders are adopting every day.Take todays labor shortages.Our research shows that 60%of executives are struggling to staff key roles across their business.Automation can help on multiple fronts:By expanding auto

13、mation efforts,organizations can enhance the productivity of the workers they havewhile creating a more attractive work environment to land(and keep)top talent.And then theres inflation.With rates as high as 9.1%in 2022and predicted to be a continuing concern in the coming yearsexecs are realizing t

14、he best way to beat inflation is to outwork it.3 32%are planning to focus on optimizing costs in the coming years;22%will be looking for ways to improve their processes.4 In both cases,automation can help teams do more with the same resources.Businesses ramp up automation to counteract growing labor

15、 and inflation pressure.78%plan to further invest in automation to fill staffing gaps.585%believe automation can help reduce turnover and attract new workers.5Execs rethink the workforce with automation.TREND#2 520 23Automation TrendsTREND#3CIOs are building a new digitally focused foundation for gr

16、owth across the enterpriseand automation is key to their plans.Today,digital success and business success go hand in handan organization is only as good as its ability to fully capitalize on technology.As a result,teams are increasingly turning to CIOs to take charge of initiatives throughout the bu

17、sinesswith driving revenue chief among them.Traditionally,ITs main role has been“keeping the lights on”day-to-day ops and maintenance taking precedence over new innovation.But,advanced new technologies help CIOs proactively identify and implement new ways to hit company goals smarter,faster,and bett

18、er.Across the enterprise,CIOs are developing the strategies and scaffolding that will improve costs,streamline workflows,reinvent experiences,and introduce new business opportunities.Cybersecurity,cloud,data,AIthese are the key areas theyve been investing in to bring those benefits to light.Now,CIOs

19、 are discovering that automation is the new core tool in their arsenalnot only offering its own benefits,but also improving those other tools in their own right.With automation backing their strategies and infrastructure,CIOs are uncovering more Day 1 Value and faster,more comprehensive transformati

20、on overall.Digital CIOs step up their roleand step up automation to meet new goals.90%of CIOs say their role has expanded into new areas like analytics,ESG,talent acquisition,and sales and marketing.6CIOs have never faced challenges like this before.60%will be measured on co-creating new business mo

21、dels and revenue streams this year.754%are automating business and IT processes to drive revenue.8 620 23Automation TrendsContinuous automation-powered capabilities help organizations find new ways to automateand make automations perform better than ever.At this point,almost every process can be imp

22、roved by automation.But that means finding and testing all those processestwo areas automation can actually help with.Today,new automated discovery tools like process mining and task mining apply advanced AI to system logs and users work patterns,identifying bottlenecks,inefficiencies,and opportunit

23、ies to improve across entire systems,workflows,and departments.This key data can then be used to create new or more valuable processeseven before you automate them.Just building automations isnt enough,howeveryou need to ensure they perform reliably,improving as you go.That kind of test coverage can

24、 be tough to keep up with at scale,though,if youre testing manually.Fortunately,automated testing can now quickly,thoroughly test automations and appsin production,pre-deployment,and livehelping you improve their quality,stability,resilience,and performance.Taken together,these two capabilities help

25、 proliferate and accelerate automation across your business,while increasing its overall impact and value.Process mining and automated testing become“must-haves”in driving best-in-class,enterprise-wide automation.TREND#4Discovery and testing:the process of improving the process.41%of top automators

26、have already invested in process discovery tools2.5X the norm.982%of execs believe process mining drives better automation outcomes.10Businesses getting the most value from digital transformation are as likely to use automated testing.112X 720 23Automation TrendsSimple-to-use tools help both experie

27、nced and novice techies do more with more of their technology.Automation,AI,data modelingeveryone can agree that these advances give your business an edge.The problem is,many users dont yet have the technical skills to work with these toolsputting additional burden on IT,developers,and data scientis

28、ts as they try to meet rising demand.The good news is that todays automation platforms now offer unique low-or no-code capabilities that is,the ability to work with simple drag-and-drop visual interfaces,rather than complex programming.Now,users at all levels can quickly,easily create more of the un

29、ique automations,data models,and apps they(and their business)need.For instance,with low-code,business users unfamiliar with analytics can still tap into their unique knowledge and expertise to train sophisticated AI models to solve their unique challengesautomations that understand their data,respo

30、nd to their most common queries,make the right decisions for them.IT departments,meanwhile,are increasingly asked to create custom apps that help users work across different technologies and systems.Low-code development tools let them skip time-consuming manual coding and get to finished product soo

31、ner.Low-code becomes a top priority for getting automation and AI in more peoples hands.TREND#5Low-code,high growth.Successful automators are 3X more likely to have adopted low-code programs.1229%more processes become automated when companies introduce citizen development programs.12 820 23Automatio

32、n TrendsFrom Communications Mining to NLP to Document Processing,AI and automation tackle entirely new realms of work.AI and automation make a powerful combination,opening up more and more capabilitiesnew tools that can unlock new value.Weve already mentioned process mining,automated testing,and low

33、-code automated app-creation,but thats just the beginning.Advanced Communications Mining can extract the unstructured content contained within various messagesemails,calls,chats,service ticketsand transform it into workable data used to train Natural Language Processing(NLP)models.And from there,tho

34、se models can open up boundless automation opportunities:Millions of emails processed with no-touch routing.Common questions and requests handled automatically.And detailed customer insights gathered along the way.Further AI-fueled improvements in NLP also allow for Intelligent Document Processingwh

35、ich will take even more of the manual work out of a businesss day-to-day paperwork.Robots will be able to“read”and“understand”a variety of documents in a variety of formatswhether its in a different template,handwritten,or even scanned skewed or improperly.New AI-powered innovations push automations

36、 boundaries even further.TREND#639%CAGR for Natural Language Processing through 2030.1334%CAGR for Intelligent Document Processing through 2027.14Growing capabilities,growing like never before.920 23Automation TrendsAs automation changes the nature of work,your workplace will need to change as wellw

37、ith new roles,new expertise,and a new mindset.The sort of modern,strategic,holistic automation that delivers the most value also requires the most changenot just to technology or processes,but also to the culture and makeup of the underlying organization.Old roles will disappear.New ones will take t

38、heir place.And every team member will need fresh digital-centered skills at their disposal.HR and IT will need to work together to hire,train,and upskill this new caliber of workerwith less focus on the transactional and repetitive,and more on delivering the greatest value from automation efforts.Wh

39、at can leadership do to fill in this growing skill gap and empower teams to do more?Luckily,the right automation platform can lend a hand.Rounding out digital skills becomes the next hot issue for HR and IT leadership.Todays teams are already clamoring for new skills.34%of workers are seeing roles a

40、nd work patterns change because of automation.1577%of business leaders say theyll need employees with greater critical thinking and project management capabilities.967%are looking for more leadership and communication skills.9TREND#7 10UIPATH.COM|AUTOMATION TRENDS 2023The right partner on your path

41、to reaching automations full value.Learn how you can keep ahead with automation.Now that you better understand where automation is heading,its time to take the next steps in your journey forward.Unlocking the full benefits of automation will require real transformation on your partand a real partner

42、 to help you along the way.Thats where the UiPath Business Automation Platform comes inan end-to-end solution that can help you elevate automation to a more valuable,strategic level across your entire enterprise.Advancing automation technology like no one else,UiPath lets you automate more,more effi

43、ciently and effectively,and in the hands of more users.Ultimately,this leads to faster,more profitable growth;greater cost savings;better experiences for customer and employee alike;and entirely new opportunities.In the end,though,the first step to greater automation is changing your mindsetand were

44、 here to help you move forward with a more strategic solution.2022 Gartner Magic Quadrant LeaderGet the report 2022 Everest Group PEAK Matrix Assessment LeaderGet the report2022 IDC MarketScape LeaderGet the report2022 ISG Provider Lens LeaderGet the reportTop analysts agree:UiPath is leading the wa

45、y in automation innovation.ROBOTIC PROCESS AUTOMATIONCLOUD TESTINGLOW-CODE/NO-CODE DEVELOPMENT PLATFORMS 11UIPATH.COM|AUTOMATION TRENDS 2023This asset may include forward-looking statements.Forward-looking statements include all statements that are not historical facts,and in some cases,can be ident

46、ified by terms such as“anticipate,”“believe,”“estimate,”“expect,”“intend,”“may,”“might,”“plan,”“project,”“will,”“would,”“should,”“could,”“can,”“predict,”“potential,”“continue,”the negative of these terms,and similar expressions that concern our expectations,future performance,strategy,estimates of m

47、arket size and opportunity,plans,or intentions.By their nature,these statements are subject to numerous risks and uncertainties,including factors beyond our control,that could cause actual results,performance,or achievement to differ materially and adversely from those anticipated or implied in the

48、statements.These and other risk factors are described in the“Risk Factors”section of our most recent Form 10-Q filed with the Securities and Exchange Commission.Although our management believes that the expectations reflected in our statements are reasonable,we cannot guarantee that the future resul

49、ts,levels of activity,performance,or events and circumstances described in the forward-looking statements will be achieved or occur.Recipients are cautioned not to place undue reliance on these forward-looking statements,which speak only as of the date such statements are made and should not be cons

50、trued as statements of fact.Except as may be required under U.S.federal securities laws,we undertake no obligation to update these forward-looking statements to reflect events or circumstances after the date hereof,or to reflect the occurrence of unanticipated events.Certain information contained in

51、 this asset and these statements relate to or are based on studies,publications,surveys,and other data obtained from third-party sources and UiPaths own internal estimates and research.While UiPath believes these third-party studies,publications,surveys,and other data to be reliable as of the date o

52、f publication,they have not been independently verified,and UiPath makes no representations as to the adequacy,fairness,accuracy,or completeness of any information obtained from third-party sources.In addition,no independent source has evaluated the reasonableness or accuracy of UiPaths internal est

53、imates or research,and no reliance should be made on any information or statements made in this asset relating to or based on such internal estimates and research.Safe Harbor Statement(Because our lawyers said we needed one.)12 UiPath,Inc.2022Sources:1.UiPath Customer Interviews and Value Engineerin

54、g Data,2022.2.Everest Group(commissioned by UiPath),The Intelligent Automation Playbook.3.Gartner,2022 CEO Survey:The Need for Responsible Automation,July 2022.4.Gartner,2022 CEO SurveyThe Year Perspectives Changed,May 2022.5.UiPath,Survey of Senior Executives,January 2022.6.Lenovo,Global Study of C

55、IOs,August 2022.7.IDC,IDC FutureScape:Worldwide CIO Agenda 2022 Predictions,October 2021.8.Foundry,Rebalancing Act:CIOs Operationalize Pandemic-Era Innovation,February 2022.9.McKinsey&Company,Your Questions about Automation Answered,July 2022.10.Deloitte Insights,Automation with Intelligence,2022.11

56、.McKinsey&Company,Three New Mandates for Capturing a Digital Transformations Full Value,June 2022.12.IDC,Accelerating the Impact of Robotic Process Automation,September 2022.13.Precedence Research,Natural Language Processing Marketing Report,September 2022.14.Straits Research,Intelligent Document Processing Market Report,August 2022.15.Deloitte,Global Intelligent Automation Survey,June 2022.