思愛普公司的AI：探索AI如何改變企業的未來.pdf

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1、1PublicSAP Business AI:Today,Tomorrow,Beyond TomorrowJesper SchleimannAI OfficerSAP EMEA10.12.20242PublicIT DevelopmentMoores law:x2 every 18 months3PublicAI DevelopmentAI:x2 every 6 months!Top AI models only on top on average 60 days,down to 20 days in the last 6 months4PublicUnlocking the next lev

2、el of Business AIAI is the new UIAI Agents at scaleAI Business ModelsEmerging AI Capabilities amplify Impact and Innovations5PublicAD HOCAI laggardAI is used in silos without a formal strategy or coordination.OPPORTUNISTICAI apprenticeAI is used for isolated proof of concepts.Data readiness,governan

3、ce,skills,and management,including technology selection,are done one-off.OPTIMIZEDAI disruptorThe enterprise-wide AI strategy is aligned to business goals and redesigned business models.Data readiness,governance,skills,and technology maximize efficiency.MANAGEDAI transformerThe enterprise-wide AI st

4、rategy is aligned to business goals.Data readiness,governance,skills,and management,including technology selection,are consistent across AI initiatives.REPEATABLEAI practitionerAI is used across multiple projects.Data readiness,governance,skills,and management,including technology selection,are repe

5、ated across projects.NONENo AI workAI is not used by the organization.AI maturity13%By 2026,30%of large EMEA organizationswill triple conversion rates and reduce ROItime to under a year by shifting fromdepartmental AI to scalable,cross-functional AI applications.-IDC 6PublicThree types of contextWha

6、t I knowWhat I understandWhat I doThe actual dataCorrect on its ownIsolatedMeaninglessThe semantic dataAccurate in contextRelatableReal meaningThe connected dataReveals the hiddenDeep contextNew in insightsSource:Wikimedia Commons,Vincent van Gogh,Andrey Zakirzyanov7PublicRELEVANCYRELIABILITYRESPONS

7、IBILITYAI ethicsSecurityBusiness networksBusiness processesAI value realization requires context,security,and scaleAI successBusiness applicationsBusiness data8PublicAI Foundation|Business Data Cloud on SAP Business Technology PlatformCustomized AIRelevantReliableResponsibleAI ecosystem partnerships

8、 and investmentsWith collaborative multi-agent AIJouleEmbedded AI capabilitiesSAP Cloud ERPSAP Supply Chain ManagementSAP ERPHuman CapitalManagementSpend Management and SAP Business NetworkSAP Customer RelationshipManagementSAP Business Technology Platform9PublicAI assisted goalsJoule for mobileJoul

9、e in 80%of SAP applicationsSAP KnowledgeGraphSAP HANA CloudKnowledge Graph Engine AI OrchestrationHey Siri,ask SAPWe got you coveredwith generative AI hubAI for AnalyticsFinance100+UsecasesJouleagentsacross allbusiness processesHRaccess to top tier modelsAI Assisted closingSAP Business AI10Public11P

10、ublic12PublicPlaceholder for the demo video13Public14Public3 2024 SAP SE or an SAP affiliate company.All rights reserved.ERP and financeSAP S/4HANA Cloud Public EditionIntelligent Extensibility Accelerator for Business add-ins(BADI)Smart Summarization for Fiori Elements-based objects pageEasy Filter

11、 for Fiori Elements-based listreportsGenerative AIforSituation HandlingFinancial Business InsightsAdvanced Financial Closing-Automated error explanation andguided resolutionAI-assisted US tax jurisdiction configurationError Resolution Assistant-Production AccountingSAP S/4HANA Cloud Private EditionA

12、SM AIbased task listrecommendation formaintenance order creationASM Creating Repair Objects from PaperMaster Data Governance-Assisted Changefor CustomerObjects”(MDG)Master Data Governance-Summarize Mass Changes(MDG)Finance&Risk Journal Upload withGenerative AIFinance&Risk Intelligent Trade Product C

13、lassificationFinance&Risk Enhancement of Behavioral Insights withadditional attributesLE:IntelligentInbound DeliveryEWM:AI based warehouse order streaming and taskoptimization v1Supply chainSAP Digital ManufacturingIntegration of visual inspection with quality management ofSAP S/4HANA for inspection

14、 planningAnalyze efficiency and effectiveness of visual inspectionsSAP Integrated Business Planning:Explanation of supply optimization planning resultsGenerative AI Assistant for Excel Add-inIndustriesDiscrete Industries AI-powered everything-as-service andoutcome-based-business pricing modelsLife S

15、ciences AIenabled Control Tower for AdvancedTherapiesLifeSciences IntelligentError Resolution intheLifeSciences Supply NetworkCommodity Management Generative AIEnabled-CrossIndustry Scope:Phase 1-EnergyRetail Automated promotion generation based ondemand/trafficRetail Advanced product and order sear

16、ch,summarize recenteCommerce and in-store,transactions,andaggregating data togenerate insightsSales and marketing SAP CX AI ToolkitContextual experience for SAPCloud for customerAdditional application language supportMedia attachment analysis for attribute detection andproduct descriptionPublish Com

17、merce AIoutputs to custom applicationCustom AItool for Commerce CloudEmbedded UI for Commerce CloudSAP Sales Cloud,Version 2Sales order&pricing simulation insightsSAP Field Service ManagementGeneration ofa service report including smart formsProviding Joule functions for thedispatcherVoice recogniti

18、on and voice-to-text functionalityAnalysis of similar activitiesProcurement SAP AribaBundlingContract AssistantSAP ConcurPolicy searchCost estimatesTravel Personalization flightBusiness NetworkBNP and BNSC NextGenIT and platform SAP ABAPJoules ABAP Developer CapabilitiesABAPAISDK withISLMSAP BTP Coc

19、kpitJouleintegrationSAP Build CodeJoule support complex multisteps codeJoule for analyzing existing code(explain)Joule forFiori tools and UI5 guided developmentSAP Build AppsLow-Code Formula EditorUI generation from datSAP Build Work ZoneGenerative AI-driven content creation assistanceAI grounding a

20、nd reference based on SAP Build Work Zonecontent and documentsSAP HANA CloudHANA Cloud Knowledge Graph EngineGenerative AI Toolkit for HANA CloudNSE for Vector Data RMEBasic Transactional Content Insights to Business ObjectsJouleforSituation HandlingRole-based transactional content for Operational P

21、urchaserSAP S/4HANA Cloud Private EditionASM IntelligentMaintenance Order RecommendationMDM Simplified Business Partner maintenance v1(readoperations)MDM Assisted Changes and Summarization of ChangeRequests(MDG)MDM Simplified Business Partner maintenance v2 JouleFinance&Risk SAPEnterprise Service Ma

22、nagement Shared Services Automation forFinance ContentFinance&Risk AFC Feature:Guided Error ResolutionFinance&Risk Dispute Management via Communication IntelligenceFinance&Risk SAP Behavioral Insights for BRIMEnhancing Intelligent CollectionTM:IntelligentGoods Receipt Analysis in TransportationManag

23、ement v1TM:Transportation Cockpit PlanningTrack Sales Orders:Faster insight into Sales Orderfulfillment process v1 JouleEPPM IntelligentProject Assistant SelectedNavigational/Transactional Capabilities JouleSAP SignavioProcess Analyzer:Textto insightsSupply chainSAP Digital ManufacturingManufacturin

24、g IssueAnalysis andSolution AssistantSAP Product Lifecycle ManagementDigitalization of Legacy DrawingsDocument summarization(beta)LLM based specification search(beta)Human resources SAPSuccessFactorsTextAnalyzer/Safety ScanAssisted Opportunity Marketplace Assignment Generation(Userdriven)Assisted 36

25、0 Reviews&InsightsAssisted Writingwith Recognition MessagesAssisted Writingfor People Profile,Onboarding,DynamicTeams,Objectives,Key Results,and Talent Intelligence HubAssisted WritingwithContent TranslationAssisted Progress InsightsAI-assisted Person Insights Compensation Discussion innew People Pr

26、ofileProcurement SAP AribaSupplier Matching for SAP Spend Control TowerSpend Categorization for SAP Spend Control TowerSAP ConcurTravel Personalization for flightrecommendationsSAP FieldglassJoule assisted report and searchJoule assisted help information retrievalSAP Business NetworkAssisted Q&AinJo

27、uleInvoice error summarizationSales and marketing SAP CX AI ToolkitShopping Assistant:Askthe Product,Semantic Search andIntent based Search for consumers in Commerce CloudAI tool builder support for list of recordsAutomated AI agentsIntelligent Q&Asubject matter expertAIimage generation with overlay

28、sJoule availabilitySAP Service Cloud,Version 2Next Best Actions-Suggest CollaboratorsAI-assisted entity extractionSAP Field Service ManagementEquipment Insights:translationsIntelligentFiltering:additional language supportSAP Enterprise Service ManagementAI-assisted backend entity extractionIndustrie

29、sLifeSciences Generative AIAssisted Batch ReleasePublicSector Navigational AssistancetoPublic Sector Management Applications through theJoule Co-PilotSports&Entertainment AIScout inSports OneIT and platform SAP Build CodeJoule copilot for queries regarding SAP applicationdevelopmentSAP Build Work Zo

30、neJouleintegrationSAP HANA CloudIssueSummary GenerationIntelligentAssistant in HANA Cloud CentralNative Vector EmbeddingsSAP Build Process AutomationGenerative AIfor Process AutomationsAdoption of Document Information Extraction premiumMore details:https:/SelectedroadmaphighlightsAll releases are no

31、tnecessarily GA.SAP reserves the rightto release fortestingin environmentslikeEAC,beta,RTC,POC etc.Allroadmapitemsaresubjecttochange.100+SAP Business AI Scenarios plus more to comeQ42024ERP and financeSAP S/4HANA Cloud Public EditionQ1202515PublicWhat are AI agents?AI agents can autonomously interac

32、t with the environment and iteratively reason through multistep tasks to achieve a goal.Collaboration&multiagentTool usageReflectionPlanningAI Agents IDC:By 2028,40%of the business professionals in thetop 500 EMEA companies will rely on AI agents andorchestrators for reporting and data workflows,acc

33、elerating data access democratization to solvebusiness challenges faster.16PublicHuman capitalmanagementProcurementSupply chainSpend managementITCustomerexperienceAnd many moreFinanceSustainabilitySAP Joule agents17PublicSAP Joule agentsin action18PublicBEYOND19PublicPersonalization Scaling Ground w

34、ork,consumer-led Pseudo-Personalization Individualized work pathsBEYOND20PublicPredictive Everywhere Workarounds Tabular foundation models Neurosymbolic AI Resurgence of classic MLBEYONDPersonalization Scaling21PublicPredictive EverywhereProprietary Data Finite Public Data Behavioral Operations Data

35、 Your differentiatorBEYONDPersonalization Scaling22PublicProprietary DataPervasive AI Specialized Models Contextual Awareness Arms&EyesBEYONDPredictive EverywherePersonalization Scaling23PublicPervasive AIBEYONDPersonalization ScalingProprietary DataPredictive Everywhere24PublicCraft your AI strateg

36、yRelevant Focus on business use cases with scale Foster cross-functional teams,combining AI expertise with business understanding Integrate AI in digital core to enhance insights and processes without disrupting workflowsReliable Leverage the structured data present Ensure AI solutions are scalable

37、within the business process landscape for easier adaptation to future growth and changes Establish data governance within core systems Responsible Include everyone in the AI agenda Ensure transparent,explainable decision-making to meet regulatory and ethical standards Develop AI governance to prevent decision biasesAI ethics handbookAI feature catalogSAP Cybersecurity Strategy25Public.or the AI business superhero?Will you be the dinosaur.