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1、5G Outlook Series: The Impact of Mobile Technology on the Response to COVID-19 J U LY 2 0 2 0 In collaboration with PwC Contents Executive summary 1 Connectivity trends and mobile technology use cases arising from COVID-19 2 New capabilities enabled by 5G 3 The outlook for 5G 3.1 The effect of indus

2、try and economic disruption on 5G roll-outs 3.2 A path forward: the need for collaboration between governments and industry 4 What does the future hold? Contributors Endnotes 3 4 5 6 6 8 9 10 11 Cover: Illustration by Thomas Vogel 2020 World Economic Forum. All rights reserved. No part of this publi

3、cation may be reproduced or transmitted in any form or by any means, including photocopying and recording, or by any information storage and retrieval system. The Impact of Mobile Technology on the Response to COVID-192 Executive summary As the COVID-19 pandemic has swept the globe, putting immense

4、pressure on healthcare systems and economies around the world, connectivity needs have changed abruptly. The response to COVID-19 has significantly affected connectivity trends, mobile technology use cases and the outlook for 5G deployment and adoption. This paper, the first in a series that examine

5、s the effects of mobile technology on the response to COVID-19, highlights early examples of 5G technology being used during this time and assesses the outlook for the expanded use of 5G in an era when ubiquitous, high-bandwidth connectivity has become more critical than ever. 5G Outlook Series: The

6、 Impact of Mobile Technology on the Response to COVID-19 July 2020 Fixed wireless access Fixed wireless access (FWA) is high-speed, wireless broadband internet access that can be provided without a fixed-line connection to the access point. It is typically delivered over licensed 4G LTE or 5G connec

7、tions, but can also be delivered using unlicensed or shared spectrum. Mobile technology For the purpose of this publication, mobile technology is defined as any mobile device or endpoint connected to the internet, regardless of the source of that internet connection. Note that, by this definition, m

8、obile technology is not limited to connections using licensed spectrum (e.g. 3G, 4G, 5G), but also includes devices and endpoints connected via Wi-Fi. 4G LTE 4G LTE is the fourth-generation technology for cellular communications. LTE is defined as long- term evolution. 5G 5G is the fifth-generation

9、technology for cellular communications. Compared to 4G, its primary benefits include improved bandwidth, latency, reliability, connection density and security. Definitions of key terms The Impact of Mobile Technology on the Response to COVID-193 Connectivity trends and mobile technology use cases ar

10、ising from COVID-19 Global analysis of connectivity during the COVID-19 pandemic has found that connectivity trends have been affected by COVID-19 in five key areas: A massive, global shift to remote working Replacement of classroom learning with remote schooling Substitution of in-person gatherings

11、 for online socialization Shifts in commerce and retail in response to sudden changes in consumer behaviour The global public-health crisis response As a direct result of these rapidly changing connectivity trends, many new and existing mobile technology use cases have grown quickly. 5G roll-outs ha

12、ve the potential to further enable mobile technology use cases, through increased mobile adoption and expanded high-speed broadband internet access via fixed wireless access (FWA). 5G will also enhance many of these use cases and enable the creation of countless new ones. In addition to the key use

13、cases directly tied to current connectivity trends, the World Economic Forum is compiling a growing compendium of mobile use cases related to COVID-19.1 Mobile technology use cases arising from COVID-19FIGURE 1 Remote workRemote educationOnline socializationCommerce and retailPublic health Key trend

14、s 57% of US workers working from home2 22% increase in AT this is already beginning with 5G. Despite addressing some 5G use cases, this will accentuate inequalities in terms of accessing jobs, medical care and education as these wealthy areas gain access to use cases such as advanced telemedicine, r

15、emote working and education through augmented and virtual reality and more even as others continue to struggle with basic internet access. In the United States, the government will drive 5G roll-outs as a potential means for investing in education, hospitals and domestic manufacturing. Iyad Tarazi,

16、Chief Executive Officer of Federated Wireless While telcos have traditionally led new spectrum deployments, other industry players are also driving 5G. Private-sector entities and governments, including regulators, national governments and local governments, are playing major roles. The World Econom

17、ic Forum has also been compiling additional details on how local governments and industry can collaborate to enhance 5G infrastructure investments in cities.23 A path forward: the need for collaboration between governments and industry 3.2 Developing countries worry about being left behind in the 5G

18、 era. They recognize the consequences of the digital divide, as well as the greater implication of 5G on future economic growth. Je Myung Ryu, Senior Digital Development Specialist at World Bank The Impact of Mobile Technology on the Response to COVID-198 COVID-19 has disrupted work, education, soci

19、al activities, retail and healthcare. Changes to connectivity trends may remain after the crisis subsides, particularly in the next nine to 12 months as mobility increases, even though physical distancing guidelines remain in place. Mobile technology use cases, most of which are dependent on high-sp

20、eed broadband internet, are helping address these challenges. As a result, access to high-speed broadband internet is becoming ever-more important, especially in cities, which increasingly have an intertwined physical and virtual presence, and in rural areas, where demand for remote healthcare, educ

21、ation and retail services is growing. In the near term, 5G can help address gaps in broadband availability through fixed wireless access, and enable safe working conditions in warehouses, manufacturing facilities and hospitals. Looking further ahead, blanket 5G coverage will enable many direct- to-c

22、onsumer use cases that have yet to be imagined. The next article in this series will look at the future of 5G against the backdrop of a global transition to a “new normal” involving an ongoing need for physical distancing, changed working patterns and the requirement for many business models to adap

23、t. It will explore issues arising from the easing of lockdown restrictions, the potential market opportunities, and recommendations for how public- and private-sector organizations can make use of 5G technology. What does the future hold? 4 The Impact of Mobile Technology on the Response to COVID-19

24、9 Contributors This White Paper is the result of a collaborative effort coordinated by a project team under the strategic guidance of the 5G Global Accelerator community. The contribution of a multistakeholder working group was fundamental to the development and validation of the findings presented

25、in this paper and contributing to the broader agenda of the Shaping the Future of Digital Economy and New Value Creation Platform. Additionally, expert interviews and workshops provided invaluable insights. Thanks to all contributors for their role in the creation of this paper, including the member

26、s of the working group. Special thanks to the experts interviewed: Jay Cary, Vice-President, 5G Marketing and Development, AT Aileen Chia, Director-General, IMDA; Hoerim Choi, Manager, Korea Telecom; Randi Reich Cosentino, President, Naval Community College; Izzat Darwazeh, Chair of Communications E

27、ngineering, University College London; Christian Guirnalda, Director, 5G Labs and Innovation Centers, Verizon; Kazuhiko Harasaki, Deputy General Manager of Service Provider Solutions, NEC; John Mitchell, Vice-Dean and Engineering Professor, University College London; Je Myung Ryu, Senior Digital Dev

28、elopment Specialist, World Bank; Iyad Tarazi, Chief Executive Officer, Federated Wireless. More details about this community and the activities of the programme can be found on weforum.org/ projects/5g-global-accelerator World Economic Forum Rodrigo Arias Lead, 5G and Digital Transformation, United

29、States Jonathan Bahmani Platform Curator, Digital Communications Industry, United States Isabelle Mauro Head, Digital Communications Industry, United States PwC Daniel Hays Principal Technology, Media UPS drones are now moving blood samples over North Carolina, Wired, 4 January 2019, carolina/; “Rot

30、terdam to trial medical drone service”, Aerospace Testing International, 26 November 2019, https:/www. medical%20drone%20is%20to,to%20patients%20and%20care%20institutions (links as of 2/7/20). 19. “O2 and Samsung to work on 5G connected ambulances for NHS”, The Telegraph, 16 September 2019, https:/w

31、ww. telegraph.co.uk/technology/2019/09/16/o2-samsung-work-5g-connected-ambulances-nhs (link as of 30/6/20). 20. World Economic Forum, The Impact of 5G: Creating New Value across Industries and Society, January 2020, http:/ www3.weforum.org/docs/WEF_The_Impact_of_5G_Report.pdf (link as of 30/6/20). 2

32、1. “Twitter says staff can continue working from home permanently”, Tech Crunch. 22. Huawei-Deloitte, Combating COVID-19 with 5G, Opportunities to Improve Public Health Systems, March 2020, https:/ .pl/wp-content/uploads/2020/03/Huawei_Deloitte_Raport_Zwalczanie-COVID-19-przy-pomocy-5G_ Mo%C5%BCliwo

33、%C5%9Bci-usprawnienia-system%C3%B3w-publicznej-opieki-zdrowotnej.pdf (link as of 2/7/20). 23. World Economic Forum, Establishing Collaborative Models for 5G Infrastructure Investment in Cities, April 2020 The Impact of Mobile Technology on the Response to COVID-1911 World Economic Forum 9193 route d

34、e la Capite CH-1223 Cologny/Geneva Switzerland Tel.: +41 (0) 22 869 1212 Fax: +41 (0) 22 786 2744 contactweforum.org www.weforum.org The World Economic Forum, committed to improving the state of the world, is the International Organization for Public-Private Cooperation. The Forum engages the foremost political, business and other leaders of society to shape global, regional and industry agendas.