CLASSIFIEDGP：EnvironmentalSocialandGovernanceReportFortheyearended31December2024.pdf

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1、012024 ENVIRONMENTAL,SOCIAL AND GOVERNANCE REPORT PAGEINTRODUCTION2Reporting Scope and Framework2ESG Governance Structure3Stakeholder Engagement3Materiality Assessment4Contact Us4A)ENVIRONMENTA1 Environment Protection and Compliance5A2 Use of Resources7A3 The Environment and Natural Business9A4 Clim

2、ate Change10B)SOCIALB1 Human Resources11B2 Health and Safety12B3 Staff Training and Development13B4 Labour Standards14B5 Procurement Management14B6 Product Responsibility15B7 Anti-corruption16B8 Community Investment17THE ESG REPORTING CODE CONTENT INDEX OF THE STOCK EXCHANGE OF HONG KONG LIMITED18CO

3、NTENTS02CLASSIFIED GROUP(HOLDINGS)LIMITED Classifed Group(Holdings)Limited(Incorporated in the Cayman Islands with limited liability)(Stock Code:8232)Environmental,Social and Governance Report For the year ended 31 December 2024INTRODUCTIONClassified Group(Holdings)Limited(the“Company”),together wit

4、h its subsidiaries(collectively the“Group”),presents this Environmental,Social and Governance Report(the“ESG Report”)for the year ended 31 December 2024(the“Reporting Period”)in accordance with Appendix C2 Environmental,Social and Governance Reporting Code of the Rules Governing the Listing of Secur

5、ities on GEM of The Stock Exchange of Hong Kong Limited(“GEM Listing Rules”).REPORTING SCOPE AND FRAMEWORKThis ESG Report covers the Companys principal business operations of 6 restaurants and the head office in Hong Kong.It has been prepared in compliance with all applicable provisions set out in t

6、he“Environmental,Social and Governance Reporting Code”(the“ESG Reporting Code”)contained in Appendix C2 to the GEM Listing Rules.During the preparation for the ESG Report,the Group has applied the reporting principles in the ESG Reporting Code as follow:Materiality:Materiality assessment was conduct

7、ed to identify material issues for the year ended 31 December 2024,thereby adopting the confirmed material issues as the focus for the preparation of the ESG Report.The materiality of issues was reviewed and confirmed by the Board and ESG working taskforce(the“Taskforce”).Quantitative:The standards,

8、methodologies and applicable assumptions used in the calculation of KPIs data were supplemented by explanatory notes.Consistency:Unless otherwise stated,the preparation approach of the ESG Report is consistent with the previous year for comparison.If there are any other changes in the scope of discl

9、osure and calculation methodologies that may affect comparison with previous reports,explanations will be provided to the corresponding data.Balance:The ESG Report has provided an unbiased picture of the Groups performance.It avoids selections,omissions,or presentation formats that may inappropriate

10、ly influence a decision or judgment by the reader.A content index with respect to compliance with the ESG Reporting Code is available at the end of this Report for reference.Except for provisions that the Group considers are inapplicable to its operations,for which explanations have been given on th

11、e rightmost column in the said index,this report has complied with all the“comply or explain”provisions set out in the ESG Reporting Code.032024 ENVIRONMENTAL,SOCIAL AND GOVERNANCE REPORT ESG GOVERNANCE STRUCTUREThe Board of Directors(the“Board”)holds the overall responsibility for the Groups ESG is

12、sues and sets out ESG management approach,strategy,priorities and objectives.The Board is also responsible for setting up ESG targets,aiming at aligning with the global vision of carbon neutrality and enhancing corporate reputation.In order to better manage the Groups ESG performance,related issues

13、and potential risks,the Board regularly evaluates and determines ESG-related risks and opportunities of the Group,as well as reviews its performance against ESG-related targets.The Board is also responsible for ensuring the effectiveness of the Groups risk management and internal control systems and

14、 approving disclosures in the ESG Report.To develop systematic management of ESG issues under the Boards delegations,the Group has established an ESG working taskforce for management and assistance in oversight.The Taskforce have the responsibility for collecting and analysing ESG data,monitoring an

15、d evaluating the Groups ESG performance,keeping track of and reviewing the progress made against the Groups ESG-related targets,ensuring compliance with ESG-related laws and regulations,assisting in conducting materiality assessment and preparing ESG reports.The Taskforce also arrange meetings regul

16、arly to evaluate the effectiveness of current policies and procedures,and formulates appropriate solutions to improve the overall performance of ESG policies.Furthermore,the Taskforce report to the Board periodically,assist in assessing and identifying the Groups ESG risks and opportunities,ensuring

17、 the implementation and effectiveness of the risk management and internal control systems.STAKEHOLDER ENGAGEMENTThe Group endeavours to create sustainable growth and long-term value for its stakeholders,who mainly are customers,employees,suppliers and shareholders.The Group generally concerns about

18、health and safety,product responsibility and governance as important ESG issues.We also strive to provide quality facilities,services and delicious food.Our employees are trained to comply with the relevant law and regulations in the course of our daily operation.We continue to interact with our sta

19、keholders on an ongoing basis in order to understand their views and collect their feedbacks.We have also established effective communication channels with our stakeholders through our website,annual general meeting,staff and suppliers meetings.The Group considers stakeholders expectations in formul

20、ating its businesses and ESG strategies by utilizing diversified engagement methods and communication channels,shown as below.StakeholdersCommunication channelsExpectationsShareholders Annual general meeting and other shareholder meetings Financial reports Announcements and circulars Company website

21、 Compliant operation Risk management Anti-corruption Economic performance Corporate sustainability04CLASSIFIED GROUP(HOLDINGS)LIMITED StakeholdersCommunication channelsExpectationsCustomers Customer satisfaction survey Customer service team Customer support hotline and email Food safety and quality

22、Protection of customers interest Quality of food and services provided Food and service responsibility Customer information and privacy protection Compliant operationEmployees Trainings,and briefing sessions Regular meetings Regular performance reviews Employee health and safety Employee development

23、 and training Protection of employees rights and interests Compliant operation Equal opportunitiesSuppliers Supplier management meetings Supplier audit Fair and open procurement Sustainable development of supply chain Business ethics and reputationThe Community Community investment Annual ESG report

24、 Contribute to society Environmental protectionMATERIALITY ASSESSMENTThe materiality assessment process of ESG aspects includes:(1)identification of ESG reporting issues;(2)importance to the corporation under industry standard;(3)key ESG area prioritization with stakeholder engagement;and(4)evaluati

25、on and endorsement by the management.Based on the results of the materiality assessment,employee-related issues,product responsibilities,anti-corruption and customer service are considered to be the most concerned issues of the stakeholders of the Group.The Group strives to review these issues regul

26、arly for continuous improvement in its sustainability performance.CONTACT USThe Group welcomes stakeholders feedback on its ESG approach and performance.Please give your suggestions or share your views with us via email at .hk.052024 ENVIRONMENTAL,SOCIAL AND GOVERNANCE REPORT A)ENVIRONMENTA1 Environ

27、ment Protection and ComplianceAs the Group is engaged in restaurant operations in Hong Kong,the Group attributes the success to its dedication to offering quality food and services to its customers.We are aware of the importance of balancing our business needs with our responsibility towards the nat

28、ural environment.Environment protection is one of the material concerns of the Group and we are committed to contribute through more efficient use of resources and implement waste management into all areas of our business,where possible.The Group has established environmental targets in four areas,n

29、amely greenhouse gas(“GHG”)reduction,energy efficiency,waste management and water conservation,aiming at aligning with the global and national vision of carbon neutrality,leveraging its corporate social responsibility and enhancing corporate reputation.The Group will strive to achieve the targets by

30、 implementing appropriate measures in its operation and reviewing the progress towards the targets set.The progress towards the targets set will be reported to the Board by Taskforce at least once a year.The following table summarises the targets established by the Group:AspectTargetsGHG EmissionsUs

31、ing 2021 as the baseline year,the Group will reduce its GHG intensity within the Reporting Scope by at least 5%by the financial year ended 31 December 2025Waste ManagementThe Group will enhance employees awareness of the concept of reducing food waste,control over recipes,food ordering and processin

32、g each yearEnergy EfficiencyUsing 2021 as the baseline year,the Group will reduce its energy efficiency intensity within the Reporting Scope by at least 5%by the financial year ended 31 December 2025Water ConservationThe Group will enhance employees awareness of water saving each year06CLASSIFIED GR

33、OUP(HOLDINGS)LIMITED During the Reporting Period,the Group was not aware nor identified any material non-compliance with environmental laws and regulations including laws and regulations relating to air and greenhouse gas emissions discharges into water and land,and generation of hazardous and non-h

34、azardous waste.Moreover,the Group measured and managed its environmental performance and impacts of its business activities on the environment and natural resources in several aspects throughout its operations:i.EmissionsThe Groups target is to reduce its GHG intensity by at least 5%by the financial

35、 year ended 31 December 2025.The Groups major source of emissions is greenhouse gases or Carbon Dioxide and main consumption of resources include liquefied petroleum gas,towngas and electricity.The combustion of liquefied petroleum gas and towngas,which directly attributes to gaseous emission,accoun

36、ts for 9.6%of the Groups total energy consumption,and so gaseous emissions are considered immaterial and thus not disclosed.For the same reason,we did not set any emission target(s)in relation to gaseous emissions.The volume of the greenhouse gas emissions and energy consumption for the Company duri

37、ng the Reporting Period are cited as below.Groups annual total consumption of fuel and energyFuel and EnergyUnit20242023Liquefied Petroleum Gas(For heater)(kWh)00Towngas(kWh)88,65389,640Electricity(kWh)834,108859,128Total Groups Revenue(HK$M)36.438.3Groups Intensity of greenhouse gases emission per

38、yearTotal Amount for Greenhouse Gases Emission(tCO2e)563596Greenhouse Gases Emissions intensity(Divided by total revenue)(tCO2e/HK$M)15.515.6Particulate matter(“PM”)from cooking fume emissions of our kitchens may have negative impact on the human health.The Company is therefore committed to executin

39、g effective gas emissions control through the installation and use of appropriate and efficient filtering equipment as well as organizing the regular inspection,maintenance and repair of the ventilation system in our restaurants.Moreover,the Company always plans seriously for its selection of locati

40、ons for opening and operating a restaurant.We particularly choose locations which being less negative impact of the cooking fume emissions and the odour nuisance to the neighbourhood.During the Reporting Period,total consumption of fuel and energy has slightly reduced due to a decrease in revenue ge

41、nerated as compared to Year 2023.No case for non-conformity against the relevant laws and regulations for environment including Air Pollution Control Ordinance that have a significant impact on the Company was recorded.072024 ENVIRONMENTAL,SOCIAL AND GOVERNANCE REPORT ii.Sewage DischargesThe Group d

42、oes not consume a significant volume of water throughout its business activities,and therefore its operations did not generate material portion of discharge into water.The Company always acts in compliance with the Water Pollution Control Ordinance for the sewage discharge.The majority of our Groups

43、 restaurants have been granted with the water pollution control license by the Environmental Protection Department of the Hong Kong Special Administrative Region(“HKSAR”).To minimize the environmental impact from the sewage discharge,the Group has installed adequate,efficient and appropriate equipme

44、nt to ensure the sewage is properly processed before discharge.iii.Waste ManagementFood leftovers are the main source of waste in our restaurants.The Guidelines for the Food Ordering and Processing have been stated in our Employee Handbook and Training Manual.With the implementation of controls over

45、 recipes and food portion,we are able to reduce food waste effectively and avoid leaving excessive ingredients and dishes.In addition,our employees are more aware of the concept of reducing food waste through the training we provide.Due to our business nature,no hazardous waste was generated during

46、the Reporting Period.For the disposal of non-hazardous waste,the Company has set aside an area for recycling and storing used cooking oil and grease traps in each restaurant for qualified vendors to collect and dispose to minimize waste generations.The Groups intensity of hazardous and non-hazardous

47、 waste produced during the Reporting Period is stated below.Groups Intensity of hazardous and non-hazardous waste produced per yearEmissionUnit20242023Hazardous Waste Produced(Tonnes)N/AN/ANon-hazardous Waste Produced(Tonnes)1.71.7Hazardous Waste Intensity(Divided by revenue)(Tonnes/HK$M)N/AN/ANon-h

48、azardous Waste Intensity(Divided by revenue)(Tonnes/HK$M)0.050.05A2 Use of ResourcesResponsible use of resources is one of the Groups missions in achieving sustainability.During the Groups operations,electricity is frequently consumed.In order to optimize the Groups resource usage,it has established

49、 relevant policies and procedures in governing the efficient use of resources,implemented initiatives to reduce unnecessary use of materials and increase energy efficiency,and adopted eco-friendly approaches in its operations.The Group will also learn from the best practices in the industry in order

50、 to improve its environmental performance for use of resources.08CLASSIFIED GROUP(HOLDINGS)LIMITED i.Energy EfficiencyThe major energy consumption of the Group in daily operation is electricity consumption.Through a series of proper management measures,the management has adopted an energy efficient

51、interior design,layout and decoration,high energy efficient hardware,workflow with energy-saving consideration and green practices at workplaces.All these operational practices have shown our dedication to energy saving.The Company strictly complies with relevant laws and regulations on environmenta

52、l protection,set internal guidelines and measures for this purpose in order to achieve energy saving and consumption reduction,minimizing negative environment impact of our business operation.Regular review is conducted on its energy objectives and targets to seek continuous improvement in the Group

53、s energy performance.Unexpected high electricity consumption will be investigated to find out the root cause and preventive measures will be taken.During the Reporting Period,we have taken various measures,including but not limited to:Select energy-efficient equipment and electrical appliances for o

54、peration and office use Replace partial quartz bulbs with LED bulbs to reduce energy consumption Encourage employee to turn off all electrical appliances that come with when they leave office or restaurants Maintain suitable indoor air temperature in both restaurants and office space Promote use of

55、telephone and video conference system to reduce travel needs Use environmental-friendly packaging materials and recycled materials for the take-away meals Recycle and reuse paper,and encourage double-sided printingAs a result of these energy-saving measures,employee awareness of energy conservation

56、has been significantly enhanced.In 2024,the total energy consumption(mainly electricity and towngas)of the Group decreased to 922,761 kWh(2023:approximately 948,768 kWh)due to a decrease in revenue generated as compared to Year 2023.ii.Water ConsumptionWater consumption of the Group is mainly for fo

57、od washing,cooking and cleaning.The Companys target on water consumption aims for high efficiency in water consumption and Head Chefs and Restaurant Managers have acted on water conservation in our workflow and practices.In order to increase the awareness of water saving among our employees and visi

58、tors,we have actively promoted the concept and practices for water conservation through displaying the slogans at the eye-catching areas of our restaurants and kitchens.During the Reporting Period,the Group did not encounter any issue in sourcing water that is fit for business operations.In 2024,the

59、 total water consumption by the Group increased to 6,386 m3(2023:approximately 5,959 m3)due to more frequent and routines cleaning to maintain high hygiene and health standards.092024 ENVIRONMENTAL,SOCIAL AND GOVERNANCE REPORT iii.Use of Packaging MaterialsThe Group provides take-away services as pa

60、rt of its operations.In response to newly implemented regulations on disposable plastic tableware and other plastic products and in order to maintain the food quality and food safety for our take-away meals and to satisfy the needs for environmental conservation,the Group has adopted environmental-f

61、riendly and recycled materials for the take-away packaging.In addition,the Group has set up a user guide for our employees on how to use the packaging materials.We also proactively encouraged customers to reuse and recycle their take-away boxes and packaging with the aim of minimizing the environmen

62、tal impact of excessive packaging waste.During 2024,the total Package Materials consumption of the Group decreased to 7.24 tonnes(2023:approximately 7.25 tonnes)due to a decrease in revenue compared to the year 2023.The status of resources consumption for the Company has been summarized as below.Gro

63、ups Intensity of resources consumption per yearResourcesUnit20242023Energy Consumption(kWh)922,761948,768Water Consumption(m3)6,3865,959Package Materials Consumption(Tonnes)7.247.25Total Groups RevenueHK$M36.438.3Energy Consumption Intensity (Divided by total revenue)(kWh/HK$M)25,35624,760Water Cons

64、umption Intensity (Divided by total revenue)(m3/HK$M)175.5155.5Package Materials Consumption Intensity (Divided by total revenue)(Tonnes/HK$M)0.200.19A3 The Environment and Natural BusinessAlthough the core businesses of the Group have limited impact on the environment and natural resources,it recog

65、nizes the importance in minimizing the negative environmental impacts of its business operations as an ongoing commitment to corporate social responsibility.The Group follows the related policy to regularly assess the environmental risks of its businesses,adopts preventive measures to reduce potenti

66、al risks and ensures compliance with relevant laws and regulations.The Group is also devoted to achieving sustainable development for generating long-term values to the community and its stakeholders.i.Environmental AwarenessApart from the measures mentioned in the previous sections,the Group also f

67、ocuses on raising employees awareness on the environment and natural resources through various means of environmental education.The Group encourages its staff to participate in campaign or activities relating to the promotion of green environment.10CLASSIFIED GROUP(HOLDINGS)LIMITED ii.Indoor Air Qua

68、lityThe Group strives to maintain a good air quality at the workplace,for both office and warehouse.By adopting air-purifying equipment in the workplace as well as conducting regular cleaning of air conditioning system,these measures resulted in maintaining indoor air quality and filtering out pollu

69、tants,contaminants and dust particles.A4 Climate ChangeThe Group addresses the climate change risks in the Groups operations.The Group has developed its Climate Change Policy to enhance its ability to respond to climate impacts and to mitigate the risks and impacts of climate change on the Group,the

70、reby assisting the Group to adapt to and resist climate change.During the Reporting Period,the Group has been monitoring the potential and actual impacts of climate change,and the actions were taken to manage them as described below.Physical Risks and ActionsFor the acute physical risks,weather-rela

71、ted events such as typhoons and natural disasters may disrupt the business operation in the short term.In order to minimise the disruptions to its business operation,the Group has devised a set of contingency measures that are applicable to the most weather-related events.The Group has developed typ

72、hoon and rainstorm arrangements to safeguard the safety of its employees under extreme weather conditions.The work arrangements included reporting for duty,early release from work,the resumption of work,and the special arrangements in respect of essential staff in situations of adverse weather.The G

73、roup also gives consideration as much as possible to the different situations faced by individual employees,such as their place of residence,the road and traffic conditions in the vicinity,and adopt a flexible approach with due regard to their actual difficulties and needs.Transition Risks and Actio

74、nsFor transition risks,the Group may bear higher operating costs due to the potential regulatory change related to carbon reduction requirements.To manage the legal risks that may be brought along by the climate crisis,the Group has taken an array of actions.First,the Group constantly monitors any c

75、hanges in relevant laws or regulations.Moreover,the Group has been taking comprehensive measures to protect the environment,including measures aimed at reducing GHG emissions.By going beyond current compliance requirements,the Group has a better chance to adapt swiftly to regulatory changes.112024 E

76、NVIRONMENTAL,SOCIAL AND GOVERNANCE REPORT B)SOCIALB1 Human ResourcesIn accordance with the Employment Ordinance,the Company has established a complete set of human resources policies and schemes for the recruitment and dismissal,working hours and rest days for its employees and has fully complied wi

77、th all relevant laws and regulations relating to compensation and dismissal,recruitment and promotion,working hours,rest periods,equal opportunities,diversity,anti-discrimination and other benefits and welfare.In addition,a set of objectives and mechanism has been created for evaluating the staff pe

78、rformance on a regular basis.Through continual performance assessment,appropriate rewards and job promotion opportunities will be given to staff with outstanding performance.The attractive and appropriate fringe benefits and salary packages have been designed for recruiting and retaining talents whi

79、ch best-fit our development opportunities for training them.The Company also prohibits any kind of discrimination in the workplace,which generally refer to gender,pregnancy,marital status,disability,family status,and race.In addition to policies for anti-discrimination,the Company provides fair oppo

80、rtunities for all employees.The Group reviews these policies and its employment practices periodically to ensure continuous improvements of its employment standards.During the Reporting Period,the Group is not aware nor identified any material violation of the employment laws and regulations.The tot

81、al number of full time employees and the distribution on demographics as of 31 December 2024 have been depicted as below.Total Number of Full Time Employees and Distribution20242023GenderNo.of employeeOccupied percentage(%)No.of employeeOccupied percentage(%)Male1731%2034%Female3769%3966%Job TypeNo.

82、of employeeOccupied percentage(%)No.of employeeOccupied percentage(%)Full Time54100%59100%Trainee and Internship00%00%Age RangeNo.of employeeOccupied percentage(%)No.of employeeOccupied percentage(%)18 3059%915%31 401731%1729%41 501528%1932%51 641528%1220%6524%24%Total Number of Full Time Employees5

83、4100%59100%12CLASSIFIED GROUP(HOLDINGS)LIMITED Employee Turnover Rate by Gender and Age Group20242023GenderNo.of EmployeeTurnover RateNo.of EmployeeTurnover RateMale713%712%Female1426%1525%Age GroupNo.of EmployeeTurnover RateNo.of EmployeeTurnover Rate18-30611%35%31-40611%610%41-5036%814%51-64611%35

84、%6500%23%All employees of the Group are based in Hong Kong.B2 Health and SafetyThe Company has made a pledge to provide employees with a safe working environment with our full dedication.A Committee for Health and Safety has been established with a complete set of policies and instructions.The Commi

85、ttee always supervises and assesses the potential risks for occupational health and safety issues at the workplace.The operation business unit and the management team are also in discussion on a regular basis for a full review of working environment and other concerns at the workplace.Simultaneously

86、,we provide a series of appropriate training such as comprehensive health and safety training pack for all newly joined employee,first-aid,fire evacuation and other actions for emergency situations for our employees to increase their awareness of workplace safety and to further minimize the relative

87、 potential risks.If any accidents happened,our employees are required to report to the management and the related departments in accordance with the standard procedures.132024 ENVIRONMENTAL,SOCIAL AND GOVERNANCE REPORT During the Reporting Period,no case of violation of occupational health and safet

88、y laws,standards and regulations,such as Occupational Safety and Health Ordinance,for the Company was observed.No case of staff fatality due to work injury was recorded for the past four years.The below table shows the number of lost days recorded due to work-related accidents.Number of Staff Deceas

89、ed and Lost Days Due to Work-related Accidents2024202320222021Number of Staff Deceased Due to Work Injury0000Number of Lost Days Due to Work Injury250010B3 Staff Training and DevelopmentIn order to provide quality dining service,sharpen and strengthen the job knowledge and skills for the given roles

90、 of employees,the Company provides training to employees on a regular basis.The standard procedures and methods for cooking and storing food and ingredients,customer service provision and quality control mechanisms in the catering service chain are a few of examples included in the scope of training

91、.Each department in the Group is responsible to review and plan on-the-job training schedule,in which trainings usually include product knowledge and provide better understanding on standard operating procedures.Employees shall also attend health and safety courses if necessary,which may relate to w

92、ork safety requirements and within their work scope.The number of times for employees received training and the number of training hours completed as of 31 December 2024 have been recorded as below.20242023Gender/LevelNumber of Times for Training Received%Average Number of Training Hours CompletedNu

93、mber of Times for Training ReceivedAverage Number of Training Hours CompletedMale3227%1.6455.9Female8873%1.4853.4Top Management33%2.045.8Middle Management2722%1.8394.1Supervisors5042%1.3334.0General Staff4033%1.5544.5During the Reporting Period,training was provided for a total of 120 times(2023:130

94、 times)training and a total of 177 training hours(2023:558 hours)were recorded.On average,each employee spent 1.5 hours(2023:4.3 hours)in average on training in the year 2024.14CLASSIFIED GROUP(HOLDINGS)LIMITED B4 Labour StandardsThe Company and our restaurants always comply with the Employment Ordi

95、nance and forbid any recruitment for children and/or the use of forced labour.During the recruitment processes,all laws and regulations for children employment and forced labour have been taken into account by the Human Resources Department to ensure that all our new recruits are legal workers in Ho

96、ng Kong.In addition,employees of the Group work overtime on a voluntary basis and the relevant working hours and overtime regulations are set out in detail in the Employee Handbook in order to avoid any violation of labour standards and to safeguard the rights and interests of employees in a practic

97、al manner.The Group prohibits any form of forced labour practices,slavery and trafficking of labour.If any form of forced labour is found,the Group will immediately investigate and immediately stop the forced labour situation,and will communicate and discuss the situation investigated and the opinio

98、ns collected to the senior management in a timely manner to jointly seek a solution.In accordance with the relevant laws and regulations for child labour and forced labour,each employee will sign an employment contract with the Company,which states the employment and labour related terms.No violatio

99、n regarding with child and forced labour-related laws and regulations was identified by the Company during the Reporting Period.B5 Procurement ManagementThe Group would ensure that the procurement are carried out based on the principles of openness,fairness and impartiality to raise efficiency,secur

100、e quality,lower risks concerning procurement.The senior management has overall supervision of the procurement process and will regularly carry out supervision and evaluation work,and implement rectification against non-compliance if any.The Group would not tolerate any behaviours regarding bribery a

101、nd corruption,and strictly forbid suppliers from obtaining procurement contracts or partnerships through any forms of transfer of benefits or gifts.If any material violations of laws and regulations are found,the Group will terminate the contract with such suppliers.The Company also focuses on the p

102、rocurement of environmentally preferable products and services when selecting suppliers.The Group also adopt necessary measures to secure the supply contracts which comply with our environmental protection policies.The Company arranges meetings with food suppliers and other service providers on a re

103、gular basis to ensure the provision of quality dining service for customers.Based on the standards for internal auditing and the relevant laws and regulations applicable in Hong Kong,we have regularly reviewed the performance and services of all of our suppliers.We will therefore only appoint those

104、with satisfactory performance in line with our quality standards,and are in compliance with laws and regulations.For those which are non-compliant with the set requirements,we will remove them from our supplier list or even terminate our business cooperation.When purchasing ingredients and food item

105、s,the Company arranges the head chef to check and inspect before using in our restaurants.If any non-conformity is found,we will return the ingredients/food items back to the suppliers.152024 ENVIRONMENTAL,SOCIAL AND GOVERNANCE REPORT During the Reporting Period,the Group had 173 suppliers within Ho

106、ng Kong and China(2023:202 suppliers).The breakdown of the Groups suppliers were as follow:20242023Geographic ZoneNumber of SuppliersOccupied(%)Number of SuppliersOccupied(%)Hong Kong&China17299%20299%Others11%11%Total173100%203100%B6 Product ResponsibilityThe Group highly values customers satisfact

107、ion and end-users requirements in its food and services provided.In pursuit of quality excellence,the Group is committed to producing the highest quality food products in a safe and clean environment,adhering strictly to industry hygiene,safety and quality standards.i.Quality of Food,Services and Hy

108、gieneDuring the Reporting Period,the Company has fully complied with the laws and regulations relating to health and safety,advertising,labelling and privacy matters relating to our food and services,such as Food Safety Ordinance,for the food hygiene and food safety was observed during the Reporting

109、 Period.This proves that our strict compliance with the related laws,rules and regulations,and our practices of internal monitoring and management control are effective.In addition to focusing on food freshness and food hygiene,the environmental hygiene for kitchens and dining areas should reach the

110、 highest level.To achieve our goal for providing quality dining,the Company has regarded it as very important that our employees are able to completely understand the food processing,manage a restaurant and serve customers.If there is any quality problem on food,we will return the food to kitchen te

111、am and address this issue to the attention of them.Employees are required to receive the adequate training to ensure that they attain the highest service quality and meet the customer expectation.The Group has set up various complaints and feedback channels,such as telephone hotline,email and websit

112、e,to collect suggestions and advice from customers.The customer data protection and privacy is followed to the Groups policy.During the Reporting Period,the Group is not aware of nor identified any customer complaints on our food quality which are material to our business operations and no sold food

113、/drinks was subject to recall for safety and health reason.ii.Trade Description OrdinanceIn line with the Trade Description Ordinance upheld in Hong Kong,the descriptions for our services and dishes shown on the advertisement,promotional items and menus do not make any exaggeration or any false stat

114、ements.During the Reporting Period,no case for any violation of the laws of advertising and labelling was discovered.Further,no complaint from customers or violation of the Trade Description Ordinance was recorded.16CLASSIFIED GROUP(HOLDINGS)LIMITED iii.Data Privacy and ComplianceThe Company stringe

115、ntly follows the Personal Data(Privacy)Ordinance(“PDPO”)when collecting,processing and use the personal data of our customers for promotion and business purpose.Employees shall not at any time during or after resignation or termination with the Company,reveal or cause to be revealed to any person or

116、 company,any of the trade secrets,confidential operations,processes,dealings or any information concerning the organization,business,finances,transactions or any of its related.In addition,employees shall not download any software to any computer workstation without prior consent of the Company.We a

117、re committed to protecting our customers,affiliates and staff in terms of their privacy and personal data.During the Reporting Period,no violation of PDPO case was identified.iv.Protection of Intellectual PropertyThe Group has indicated clearly in the employment contract regarding ownership of intel

118、lectual property rights.Moreover,employees are not allowed to install any unauthorised or unlicensed software on their working computers provided by the Group.The Group obtains authorisation in the use of computer software by licensed third parties and adhere to all applicable terms of use prior to

119、utilisation of any properties.The Group had run its restaurants under various brands with necessary filling or registration of trademarks.The senior management reviews these intellectual property periodically to avoid any infringing.During the Reporting Period,the Group has fully complied with the r

120、elevant laws and regulations,including Trade Marks Ordinance and Copyright Ordinance.B7 Anti-corruptionThe Group has zero toleration on any corruptions,frauds and all other behaviours violating work ethics.The Group values and upholds integrity,honesty and fairness in the way it conducts businesses.

121、The Groups major operations formulated such policies on the control and prevention of bribery,extortion,fraud and money laundering between shareholders and related parties in each business operation and trade activity.In addition,the relative code of practice for anti-corruption and anti-bribery has

122、 been stated in Employee Handbook to remind our employees not to be engaged in any corruption with our suppliers and other stakeholders.Other schemes for corruption prevention include supplier due-diligence,segregation of duties and the declaration of conflict of interest.The Group also encourages e

123、mployees to report corruption or other illegal acts through our whistle-blowing measures.Regular updates on anti-corruption training materials will be provided to directors and senior management of the Group.172024 ENVIRONMENTAL,SOCIAL AND GOVERNANCE REPORT During the Reporting Period,no cases with

124、respect to violation of Prevention of Bribery Ordinance or other relevant laws and regulations regarding corruption,extortion,fraud and money laundering was brought against the Group or its employees in relation to the activities of the Group.This results from our practical action over the monitorin

125、g and prevention for the bribery,extortion,fraud and money laundering.Materials delivered by the Independent Commission Against Corruption(“ICAC”)will be enhanced for increasing the awareness of anti-corruption after the relaxation of the anti-pandemic measures imposed by Hong Kong Government.B8 Com

126、munity InvestmentThe Company always cares about social relations with the neighbourhood areas and actively participates in various charity activities to help those in need in the society.The Group continually participated in“Feeding Hong Kong”Donation Scheme during the Reporting Period.We donated ar

127、ound HKD$13,380 collected from our designated dishes to support the under-privileged groups.18CLASSIFIED GROUP(HOLDINGS)LIMITED THE ESG REPORTING CODE CONTENT INDEX OF THE STOCK EXCHANGE OF HONG KONG LIMITEDMandatory Disclosure RequirementsSection/DeclarationGovernance StructureESG Governance Struct

128、ureReporting PrinciplesReporting Scope and FrameworkReporting BoundaryReporting Scope and FrameworkSubject Areas,Aspects,General Disclosures and KPIsDescriptionSection/DeclarationA.EnvironmentalAspect A1:EmissionsGeneral DisclosureInformation on:(a)the policies;and(b)compliance with relevant laws an

129、d regulations that have a significant impact on the issuer relating to air emissions,discharges into water and land,and generation of hazardous and non-hazardous waste.Emissions and Waste ManagementKPI A1.1The types of emissions and respective emissions data.Emissions and Waste ManagementKPI A1.2GHG

130、 emissions in total(in tonnes)and intensity.EmissionsKPI A1.3Total hazardous waste produced(in tonnes)and intensity.Not applicable ExplainedKPI A1.4Total non-hazardous waste produced(in tonnes)and intensity.Waste ManagementKPI A1.5Description of emission target(s)set and steps taken to achieve them.

131、Environment Protection and ComplianceKPI A1.6Description of how hazardous and non-hazardous wastes are handled,and a description of reduction target(s)set and steps taken to achieve them.Waste Management192024 ENVIRONMENTAL,SOCIAL AND GOVERNANCE REPORT Subject Areas,Aspects,General Disclosures and K

132、PIsDescriptionSection/DeclarationAspect A2:Use of ResourcesGeneral DisclosurePolicies on the efficient use of resources,including energy,water and other raw materials.Energy Efficiency;Water Consumption;Use of Packaging MaterialsKPI A2.1D i re c t a n d/o r i n d i re c t e n e r g y consumption by

133、type in total and intensity.Use of Packing MaterialsKPI A2.2Water consumption in total and intensity.Water ConsumptionKPI A2.3Description of energy use efficiency target(s)set and steps taken to achieve them.Energy EfficiencyKPI A2.4Description of whether there is any issue in sourcing water that is

134、 fit for purpose,water efficiency target(s)set and steps taken to achieve them.Water ConsumptionKPI A2.5Total packaging material used for finished products(in tonnes)and with reference to per unit produced.Use of Packaging MaterialsAspect A3:The Environment and Natural ResourcesGeneral DisclosurePol

135、icies on minimizing the issuers significant impact on the environment and natural resources.Environmental Awareness;Indoor Air QualityKPI A3.1Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.Environmental Awareness;Ind

136、oor Air Quality20CLASSIFIED GROUP(HOLDINGS)LIMITED Subject Areas,Aspects,General Disclosures and KPIsDescriptionSection/DeclarationAspect A4:Climate ChangeGeneral DisclosurePolicies on identification and mitigation of significant climate-related issues which have impacted,and those which may impact,

137、the issuer.Climate ChangeKPI A4.1Description of the significant climate-related issues which have impacted,and those which may impact,the issuer,and the actions taken to manage them.Climate ChangeB.SocialAspect B1:Human ResourcesGeneral DisclosureInformation on:(a)the policies;and(b)compliance with

138、relevant laws and regulations that have a significant impact on the issuer relating to compensation and dismissal,recruitment and promotion,working hours,rest periods,equal opportunity,diversity,antidiscrimination,and other benefits and welfare.Human ResourcesKPI B1.1Total workforce by gender,employ

139、ment type,age group and geographical region.Human ResourcesKPI B1.2Employee turnover rate by gender,age group and geographical region.Human Resources212024 ENVIRONMENTAL,SOCIAL AND GOVERNANCE REPORT Subject Areas,Aspects,General Disclosures and KPIsDescriptionSection/DeclarationAspect B2:Health and

140、SafetyGeneral DisclosureInformation on:(a)the policies;and(b)compliance with relevant laws and regulations that have a significant impact on the issuer relating to providing a safe working environment and protecting employees from occupational hazards.Health and SafetyKPI B2.1Number and rate of work

141、-related fatalities occurred in each of the past four years including the reporting year.Health and SafetyKPI B2.2Lost days due to work injury.Health and SafetyKPI B2.3Description of occupational health and safety measures adopted,how they are implemented and monitored.Health and SafetyAspect B3:Sta

142、ff Training and DevelopmentGeneral DisclosurePolicies on improving employees knowledge and skills for discharging duties at work.Description of training activities.Staff Training and DevelopmentKPI B3.1The percentage of employees trained by gender and employee category(e.g.senior management,middle m

143、anagement).Staff Training and DevelopmentKPI B3.2The average training hours completed per employee by gender and employee category.Staff Training and Development22CLASSIFIED GROUP(HOLDINGS)LIMITED Subject Areas,Aspects,General Disclosures and KPIsDescriptionSection/DeclarationAspect B4:Labour Standa

144、rdsGeneral DisclosureInformation on:(a)the policies;and(b)compliance with relevant laws and regulations that have a significant impact on the issuer relating to preventing child and forced labour.Labour StandardsKPI B4.1Description of measures to review employment practices to avoid child and forced

145、 labour.Labour StandardsKPI B4.2Description of steps taken to eliminate such practices when discovered.Labour StandardsAspect B5:Procurement ManagementGeneral DisclosurePolicies on managing environmental and social risks of the supply chain.Procurement ManagementKPI B5.1Number of suppliers by geogra

146、phical region.Procurement ManagementKPI B5.2Description of practices relating to engaging suppliers,number of suppliers where the practices are being implemented,how they are implemented and monitored.Procurement ManagementKPI B5.3Description of practices used to identify environmental and social ri

147、sks along the supply chain,and how they are implemented and monitored.Procurement ManagementKPI B5.4Description of practices used to promote environmentally preferable p r o d u c t s a n d s e r v i c e s w h e n selecting suppliers,and how they are implemented and monitored.Procurement Management2

148、32024 ENVIRONMENTAL,SOCIAL AND GOVERNANCE REPORT Subject Areas,Aspects,General Disclosures and KPIsDescriptionSection/DeclarationAspect B6:Product ResponsibilityGeneral DisclosureInformation on:(a)the policies;and(b)compliance with relevant laws and regulations that have a significant impact on the

149、issuer relating to health and safety,advertising,labelling and privacy matters relating to products and services provided and methods of redress.Product ResponsibilityKPI B6.1Percentage of total products sold or shipped subject to recalls for safety and health reasons.Product ResponsibilityKPI B6.2N

150、umber of products and service related complaints received and how they are dealt with.Product ResponsibilityKPI B6.3Description of practices relating to observing and protecting intellectual property rights.Product ResponsibilityKPI B6.4Description of quality assurance process and recall procedures.

151、Product ResponsibilityKPI B6.5Description of consumer data protection and privacy policies,how they are implemented and monitored.Product Responsibility24CLASSIFIED GROUP(HOLDINGS)LIMITED Subject Areas,Aspects,General Disclosures and KPIsDescriptionSection/DeclarationAspect B7:Anti-corruptionGeneral

152、 DisclosureInformation on:(a)the policies;and(b)compliance with relevant laws and regulations that have a significant impact on the issuer relating to bribery,extortion,fraud and money laundering.Anti-corruptionKPI B7.1Number of concluded legal cases regarding corrupt practices brought against the i

153、ssuer or its employees during the reporting period and the outcomes of the cases.Anti-corruptionKPI B7.2Description of preventive measures and whistle-blowing procedures,how they are implemented and monitored.Anti-corruptionKPI B7.3Description of anti-corruption training provided to directors and st

154、aff.Anti-corruptionAspect B8:Community InvestmentGeneral DisclosurePolicies on community engagement to understand the needs of the communities where the issuer operates and to ensure its activities take into consideration the communities interests.Community InvestmentKPI B8.1Focus areas of contribution(e.g.education,environmental concerns,labour needs,health,culture,sport).Community InvestmentKPI B8.2Resources contributed(e.g.money or time)to the focus area.Community Investment