利用 AI 和 SAP 加速商業洞察.pdf

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1、INTERNAL SAP OnlyAccelerating Business Insightswith AI and SAPBob SakalasBob SakalasInnovation StrategistInnovation StrategistSAP Solution Advisory,North America SAP Solution Advisory,North America April 10,2025April 10,2025Bob SakalasJason GrossRyan Gill3PublicQuick Pulse CheckWho is on S4/HANA?ECC

2、?Other SAP Apps?4PublicThe information in this presentation is confidential and proprietary to SAP and may not be disclosed without the permission of SAP.Except for your obligation to protect confidential information,this presentation is not subject to your license agreement or any other service or

3、subscription agreement with SAP.SAP has no obligation to pursue any course of business outlined in this presentation or any related document,or to develop or release any functionality mentioned therein.This presentation,or any related document and SAPs strategy and possible future developments,produ

4、cts and or platforms directions and functionality are all subject to change and may be changed by SAP at any time for any reason without notice.The information in this presentation is not a commitment,promise or legal obligation to deliver any material,code or functionality.This presentation is prov

5、ided without a warranty of any kind,either express or implied,including but not limited to,the implied warranties of merchantability,fitness for a particular purpose,or non-infringement.This presentation is for informational purposes and may not be incorporated into a contract.SAP assumes no respons

6、ibility for errors or omissions in this presentation,except if such damages were caused by SAPs intentional or gross negligence.All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations.Readers are cautioned n

7、ot to place undue reliance on these forward-looking statements,which speak only as of their dates,and they should not be relied upon in making purchasing decisions.all subject to changeand may be changed by SAP at any timeDisclaimer:5PublicIs predicting the future hard?For enterprise systems,perhaps

8、.90 probabilityFor enterprise systems,perhaps.90 probabilityHasso PlattnerFormer CEO&ChairmanSAPmoving faster?more diverse landscapes?real-time stakeholders?real-time insights?greater automation?IT mission more complicated?Greater productivity?operations&tech inseparable?multiple clouds/hybrid?AI po

9、wered intelligence?Enterprise Enterprise S Systemsystems in 2030?in 2030?A network of modular,cloud applications&a fabric of data that is integrated,near-real-time,and highly adaptable.ComposableIntelligent,Adaptable ERP.6PublicThe information in this presentation is confidential and proprietary to

10、SAP and may not be disclosed without the permission of SAP.Except for your obligation to protect confidential information,this presentation is not subject to your license agreement or any other service or subscription agreement with SAP.SAP has no obligation to pursue any course of business outlined

11、 in this presentation or any related document,or to develop or release any functionality mentioned therein.This presentation,or any related document and SAPs strategy and possible future developments,products and or platforms directions and functionality are all subject to change and may be changed

12、by SAP at any time for any reason without notice.The information in this presentation is not a commitment,promise or legal obligation to deliver any material,code or functionality.This presentation is provided without a warranty of any kind,either express or implied,including but not limited to,the

13、implied warranties of merchantability,fitness for a particular purpose,or non-infringement.This presentation is for informational purposes and may not be incorporated into a contract.SAP assumes no responsibility for errors or omissions in this presentation,except if such damages were caused by SAPs

14、 intentional or gross negligence.All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations.Readers are cautioned not to place undue reliance on these forward-looking statements,which speak only as of their dat

15、es,and they should not be relied upon in making purchasing decisions.Disclaimer:181 Billion Terabytes this year1.Velocity is the speed at which the data is created and how fast it moves.2.Volume is the amount of data qualifying as big data.3.Value is the value the data provides.4.Variety is the dive

16、rsity that exists in the types of data.5.Veracity is the datas quality and accuracy.GPT-4 1.7 Trillion Parameters2025:11,946,000,000*L.O.C.Not to scale24PublicCold Fusion Breakthroughfor Enterprise Systems25PublicThe lines that separate Process Optimization,Data,BI,and AI are Rapidly Disappearing26P

17、ublicSimplify your overall landscape to become more nimble,adaptable,data-driven,and better able to leverage AI Be prepared for the future with a best-in-class modular,adaptable,and flexible platform.Innovate fast while minimizing risk and reducing technical debt.Optimize business processes while be

18、coming truly data-driven,intelligent,&real-time.Create a flexible,effective data fabric that helps decision making and is the foundation for A.I.Infuse A.I.in a responsible way,in the context of your overall suite of enterprise applications.Why SAP Business Technology Platform?Adapt quickly,be ready

19、 for the futureThe lines that separate Process Optimization,Data,BI,and AI are Rapidly Disappearing27PublicStay lock-step with SAPBuilding everythingon Business Technology PlatformDesigned tokeep core cleanand enablecloud ERP.Your choice of preferred infrastructure cloudsAdapt quickly,be ready for t

20、he futurePublicSAP Business Technology Platform is a bespoke collection of cloud-based technology services,business content,and verified blueprints that helps companies become nimble,innovate quickly,and reduce risk by eliminating technical debt.Simplify the complexity,deliver business value quickly

21、,become modular,and stop re-inventing the wheel.SAP publishes proven and tested blueprints for using various servicesfor scenariosDesigned for extending and integrating SAP(and SAP-to-outside of SAP)Platform of matched tech services focused on business processes&data(see difference:SAP includes pre-

22、built content to increase time-to-value(see )Modularity is the key concept keep core software clean(unmodified,upgradeable)Simplify your landscape with BTPWhat is BTP?BTP helps across three dimensions:Process,Data,&AI.PublicRealizing our vision by bringing together applications,data,and AIUnparallel

23、ed ApplicationsWith SAPs applications and our technology platform,every part of the business is deeply connected,delivering end-to-end transformational value to business processesUnmatched DataWith SAP Business Data Cloud,the most valuable business data from every part of the business turns into a s

24、emantically-rich data treasure that fuels unrivaled AI-powered valueUnrivaled AIWith SAP Business AI collaborative agents are deployed and orchestrated to enhance operations,drive real-time insights,and optimize decision-making at scaleunlocking capabilities others cant matchSAP BusinessData CloudOn

25、e semantical layerData productsNon-SAP applications360SAPBusiness AISAP JouleSAP Foundation ModelSAP Knowledge GraphFinanceSpendCustomerSupply ChainSAP applicationspowered by SAP Business Technology PlatformHRSAP Knowledge GraphAnalytics agentsFinance agentsCX agentsHR agentsSpend agentsSupply chain

26、 agentsBTP helps across three dimensions:Process,Data,&AI.30Public6 6ththGeneration(Integrated,RealGeneration(Integrated,Real-Time Systems with WideTime Systems with Wide-Spread AI)Spread AI)Public34Public5 5ththGeneration(SAP BDC(with Databricks,Collibra,Confluent)Generation(SAP BDC(with Databricks

27、,Collibra,Confluent)Whats Different?Insight appsUnified PlatformData ProductsReal-Time,Zero Copy Delta ShareAI copilotGovernance&compliancePartner ecosystemEnhanced AI w/DatabricksBW Modernization35PublicInsight Apps for each Line of Business PartnerEcosystem AppsCIOCFOCHROCROCOOSpend AnalyticsFinan

28、ce AnalyticsCore Enterprise AnalyticsPeople AnalyticsCustomer AnalyticsSupply Chain AnalyticsInsight appsUnified PlatformData ProductsReal-Time,Zero Copy Delta ShareAI copilotGovernance&compliancePartner ecosystemEnhanced AI w/DatabricksBW Modernization100s eventually 1,000s of Insight Apps36PublicE

29、nabling companies to effectively make use of current assets and maintain sufficient cash flow to meet short-term goals and obligations.The Insight App helps to answer:How has the working capital trended over the past few periods?What is the average payment period for accounts payable?Are there oppor

30、tunities to negotiate better payment terms with suppliers?What is my Days Sales Outstanding?Core Enterprise AnalyticsGain a deeper understanding of your operationsInsight appsUnified PlatformData ProductsReal-Time,Zero Copy Delta ShareAI copilotGovernance&compliancePartner ecosystemEnhanced AI w/Dat

31、abricksBW ModernizationAn Example37PublicInsight appsUnified PlatformData ProductsReal-Time,Zero Copy Delta ShareAI copilotGovernance&compliancePartner ecosystemEnhanced AI w/DatabricksBW ModernizationUtilize ready-to-run insights with out-of-the-box analytical models,dashboards and workflows for a

32、variety of industry-and function-specific use casesInfused with AI/ML to help make timely decisions and respond to critical business signals as they happenCurated and managed by SAP and SAP Partners,automatically connected to your data,ensuring accuracy and accelerating time to insightsInfused with

33、AIInsight AppsUnlock insights with industry expertise and trusted AIAnalytical modelsDashboardsWorkflowsData productsMcKinsey,PwC,etc.Core Enterprise Analytics,Supply Chain Analytics,People Analytics,etc.Financial planning,Workforce planning,etc.Partner Ecosystem Apps360 analyticsExtended planningIn

34、sightsActionsRecommendationsPersonalized experiences38PublicUnified Platformwith business contextInsight appsUnified PlatformData ProductsReal-Time,Zero Copy Delta ShareAI copilotGovernance&compliancePartner ecosystemEnhanced AI w/DatabricksBW Modernization39PublicMany companies have enterprise appl

35、ications with 20,000 100,000+relational database tables and views.Entities(ex.customer,product,etc.)are different in different applications and databases.Structures have evolved over 20 30 years of progress and migration.Companies are often results of mergers and acquisitions where systems had to be

36、 cobbled together.Decentralized decisions were often made by business departments.Why is a Unified Data Platform Hard to Achieve?Insight appsUnified PlatformData ProductsReal-Time,Zero Copy Delta ShareAI copilotGovernance&compliancePartner ecosystemEnhanced AI w/DatabricksBW Modernization40PublicRec

37、ognized as a market leader in unified data and AI platformsNatively integrated with SAP BDCBrings industry leading data engineering and data science capabilities to SAPs Business Data FabricSAP DatabricksNon-SAP AppsSAP AppsHybridSaaSOn-premisesCloud-nativeEdgeInsight AppsBusiness Data FabricMcKinse

38、y,PwC,Data Robot,etc.Core Enterprise Analytics,Supply Chain Analytics,People Analytics,etc.Financial planning,Workforce planning,etc.360 analyticsExtended planningAnalytics and planningData productsHarmonized data modelsPartner Ecosystem AppsBusiness semanticsBW modernizationData engineering and ML/

39、AIData activationand extensionsThird-partyconsumption toolsOpen dataecosystemBusiness AISAP DatabricksInsight appsUnified PlatformData ProductsReal-Time,Zero Copy Delta ShareAI copilotGovernance&compliancePartner ecosystemEnhanced AI w/DatabricksBW Modernization41PublicEasily connect your SAP data p

40、roducts with DatabricksExtend your data products with externally connected dataCreate semantically rich data flows as a foundation for AIBuild ML models with Databricks data science workbench to be used in analytical modelsSourcesDatabasesandon-premisesApps andmobileAICRMAnalyticsBusinessusersDataan

41、alystsBusinessmodelersAI/ML developersSAP DatasphereDataCatalogData ProductsCollectGovernTransformShareUp to 80%of time and costStreamline your data with seamless Datasphere Databricks integrationBusiness Data CloudSAP DatabricksInsight appsUnified PlatformData ProductsReal-Time,Zero Copy Delta Shar

42、eAI copilotGovernance&compliancePartner ecosystemEnhanced AI w/DatabricksBW Modernization43PublicData Productsfor a more capable,reliable,&accurate data foundationInsight appsUnified PlatformData ProductsReal-Time,Zero Copy Delta ShareAI copilotGovernance&compliancePartner ecosystemEnhanced AI w/Dat

43、abricksBW Modernization44PublicUse SAP pre-built data products that provide a 360-degree business view of your most critical business processes across all your SAP applicationsEnsure consistency and business context with SAP-managed data sets and semanticsFuel your most important business processes

44、with AI-ready data that is instantly connected,actionable and contextualS/4SuccessFactorsAribaConcurThird-partyInsight appsAI/MLAnalyticsData ProductsHumanResourcesSales&ServiceSupplyChainIndustryFinanceData Products with deep knowledge of application data&processesInsight appsUnified PlatformData P

45、roductsReal-Time,Zero Copy Delta ShareAI copilotGovernance&compliancePartner ecosystemEnhanced AI w/DatabricksBW Modernization45PublicInsight appsUnified PlatformData ProductsReal-Time,Zero Copy Delta ShareAI copilotGovernance&compliancePartner ecosystemEnhanced AI w/DatabricksBW ModernizationCustom

46、 managed data products for integration and extension ofinsight apps&data packagesEstablish a Data Product Economy to serve multiple use casesOut-of-the-box SAP managed data products delivered as part of insight apps&data packagesData ProductsSAP managedS/4HANA PCESuccess FactorsAribaConcurCustom man

47、agedThird-partyS/4HANAECCBW4Data integration&transformationZero copy delta shareInsight appsAI/MLAnalytics90%FasterNew use-casesup to30%plus governance&risk benefitsTCOdeclines up to46PublicSAP offers comprehensive lifecycle management for its data products removing the overhead of building a truste

48、d data foundation for AI and insightsEnsure a seamless and continuously connected experience using a robust and dependable data architectureEfficiently discover,utilize and extend data products by accessing them through the business data catalogCollectGovernTransformShareUp to of time and cost*SAP m

49、anagedSignificantly decrease the expense and intricacy of delivering data valueData valueInsight appsUnified PlatformData ProductsReal-Time,Zero Copy Delta ShareAI copilotGovernance&compliancePartner ecosystemEnhanced AI w/DatabricksBW Modernization80%47PublicReal-Timezero-copy(as much as possible)I

50、nsight appsUnified PlatformData ProductsReal-Time,Zero Copy Delta ShareAI copilotGovernance&compliancePartner ecosystemEnhanced AI w/DatabricksBW Modernization48PublicInsight appsUnified PlatformData ProductsReal-Time,Zero Copy Delta ShareAI copilotGovernance&compliancePartner ecosystemEnhanced AI w

51、/DatabricksBW ModernizationSAP Business Data CloudSAP SAP LoBLoBSource Systems Source Systems SAP ManagedS/4HANA PCEISBNHCMCXSustainabilitySAP DatasphereSAP BDC CockpitEntitlement ManagementData Product InstallationSecurity and GovernanceSAP BW PCESAP Analytics Cloud BI,Joule,PlanningInsight AppsObj

52、ect StoreStandardizing data ingests for SAP LoBsSAP Data Products(based on canonical data model)Custom Data Products(based on S/4HANA Z-CDS-Views,Customer managed Source Systems,SAP BW,Partners or Databricks)Machine LearningJouleKnowledge GraphData product generatorPartner ConnectCreating a Real-Tim

53、e,Bi-Directional Data FoundationOpen data Open data ecosystemecosystemNonNon-SAP Source systemsSAP Source systemsFilesAPIAWS,Azure,etc.SAP SAP LoBLoBSource Systems Source Systems Customer ManagedS/4HANA On-PremBWECCSAP Databricks*Custom AI/MLBi-directional sharingZero CopySemantics*SAP Databricks wi

54、ll be part of GA versionCorporate Data AssetsLegacy Data Flows49PublicInsight appsUnified PlatformData ProductsReal-Time,Zero Copy Delta ShareAI copilotGovernance&compliancePartner ecosystemEnhanced AI w/DatabricksBW ModernizationSAP DatabricksSAP DatabricksSimplify with a fully integrated data land

55、scapeBuild custom AI and MLConnect curated,AI-ready data with a powerful suite of data science capabilitiesData Science&Mosaic AIDevelop with pro-code toolingWrite custom AI/ML,spark pipelines,and data engineeringDatabricks NotebookAnalyze data at scale,on-demandExplore semi-structured and unstructu

56、red data at scale with SQL analyticsDatabricks SQLSAP Databricks key capabilitiesUnleash transformative insightsConnect all your dataFoster reliable AIUnify data with zero copiesConnect and blend all types of data with SAP data products with zero copiesDelta ShareDeliver trusted data productsShare S

57、AP-managed and derived data products with trust and governanceUnity CatalogSAP Business Data Cloud50PublicInsight appsUnified PlatformData ProductsReal-Time,Zero Copy Delta ShareAI copilotGovernance&compliancePartner ecosystemEnhanced AI w/DatabricksBW ModernizationPartner Ecosystem Apps360analytics

58、Extended planningInsight AppsNon-SAP AppsHybridSaaSOn-premisesCloud-nativeEdgeSAP AppsBusiness Data FabricData productsHarmonized data modelsBusiness AIBusiness semanticsAnalytics and planningBW ModernizationPoint and click interface to enable zero copy sharing between data scientists and data engin

59、eers,eliminating the need for complex and time-consuming ETL processesSeamlessly integrate SAP and external data of all types,creating a unified ecosystem for smarter,more informed decision-makingLeverage built-in authentication within the Delta Share protocol to securely create data shares directly

60、 from SAP BDC.Data engineering and ML/AISQL AnalyticsNotebooksMosaic AIDelta ShareUnity CatalogUnify data with zero copies leveraging Delta Share51PublicEnhanced AIwith DatabricksInsight appsUnified PlatformData ProductsReal-Time,Zero Copy Delta ShareAI copilotGovernance&compliancePartner ecosystemE

61、nhanced AI w/DatabricksBW Modernization52PublicInsight appsUnified PlatformData ProductsReal-Time,Zero Copy Delta ShareAI copilotGovernance&compliancePartner ecosystemEnhanced AI w/DatabricksBW Modernization*SAP Databricks will be part of GA versionActivate data package directly to enable SAP Databr

62、icks access Govern SAP data product access by data catalog sharing Derive insights by leveraging SAP Databricks*ML capabilities Incorporate results to support business decisionsSAP Databricks*Unity CatalogSAP DatasphereML DatasetNotebookML DatasetSAP Analytics CloudSAP SourcesSAP Foundation Service(

63、SAP managed)StorySAP S/4HANA PCEDefineConsumeSAP Data productExposeAnalytic modelsViewsCustom data productsDeploySAP Databricks accessing SAP data products to derive ML insightsData Package activationManual creationCustom developmentSAP managed ShareSAP Data productSAP Data productShareData Catalog5

64、3PublicInsight appsUnified PlatformData ProductsReal-Time,Zero Copy Delta ShareAI copilotGovernance&compliancePartner ecosystemEnhanced AI w/DatabricksBW ModernizationAccelerate data analysis by providing one place for accessing data,running computations,and conducting ad-hoc analyses on diverse dat

65、a sets,including SAP data productsFoster collaboration and break down silos by enabling seamless sharing and teamwork within a unified notebook environmentEffortlessly write spark pipelines to acquire third party data and harmonize with contextual SAP dataSAP Databricks streamlines data analysis by

66、centralizing data access,computations,and collaboration Develop with pro-code tooling in Databricks Notebooks55PublicModernization Path for BWthat preserves valueInsight appsUnified PlatformData ProductsReal-Time,Zero Copy Delta ShareAI copilotGovernance&compliancePartner ecosystemEnhanced AI w/Data

67、bricksBW Modernization56PublicInsight appsUnified PlatformData ProductsReal-Time,Zero Copy Delta ShareAI copilotGovernance&compliancePartner ecosystemEnhanced AI w/DatabricksBW ModernizationExpose SAP BW data in a modern data fabric architectureQuickly combine legacy and new data to facilitate innov

68、ative insights and applicationsExtend your AI foundation with valuable BW dataTransition to the cloud at your own paceInstantly increase the value of your BW dataSAP BW/4SAP BW/4 PCEPushInfoProvidersInfoProvidersProvisioning LayerNon-SAP SourcesSAP Business Data CloudConnectivitySAP DatasphereData P

69、roductData ProductObject storeOpen data ecosystem58PublicPorsche became far more data-driven in less than 10 months,included dealership stakeholders.Porsches guiding principle is always getting the most out of everything,to turn performance into success in the most intelligent way possible.Numerous

70、silos&technologies,data transformation and latency challenges were rampant.2019:Data stuck in departments within incompatible systems Too much reliance on Excel spreadsheets and manual efforts 2020:A Vision for Data Transformation When data is easy to get to and easy to work with,people will use it

71、1,000%more often when making decisions Needed end-user flexibility,but with great governance&QA 2021:A Bright,Data-Driven Landscape Used SAP Datasphere(DWC)to at the heart of the architecture Leveraged SAP Analytics Cloud(SAC)to combine BI with easy-to-use predictive and planning capabilities,includ

72、ing ML Smart Insights.Empowered stakeholders w/real-time data&self-service“We must become more intelligent in our daily decision making.Timely,accurate data is the key.”Lutz Meschke,CFO,Porsche59Public“We needed a solution that would bring together all of our existing systems and ensure that the rig

73、ht end-users could easily access the data they needed.SAP Datasphere was the perfect solution to transform our data architecture without a heavy investment.”Marcus Hartmann IT Project Management LeadPorsche60Public Viatris is a Fortune 250 healthcare company serving 1 B patients in 165 countries,res

74、ult of 2020 merger of Mylan and Upjohn.Business is 60%branded drugs,40%generics.Mergers are difficult.I.T.struggled with numerous legacy systems,growing data,and changing requirements.Its complicated:40 Manufacturing Facilities.2,000 products,including Lipitor,Norvasc,Lyrica,Viagra,Celebrex.High cos

75、ts&long implementation times hindered agility.On-premise solutions failed to support real-time processing,causing decision delays.SAP Datasphere enabled real-time integration for faster decision-making.SAPs cloud architecture offered flexibility and scalability,reducing complexity and manual effort

76、in finance and reconciliation.SAP helped Viatris becomeFasts,Adaptable,and more Capable of Data-Driven Innovation61PublicVia Datasphere everything is either a low code or no code approach.Hierarchy support is well supported by using Datasphere and as well as SAC.In SAC you are able to do a reporting

77、 on top of your existing Datasphere models,but at the same time,you can also combine the SAP data with the non-SAP.”Nanda KumarSAP Analytics&Governance Lead62PublicHeineken is one of the largest beverage companies in the world.Heineken brews over 300 beer brands,has a presence in more than 190 count

78、ries,and over 89,000 employees.The company is based in Amsterdam,Netherlands.Wanted to streamline data access for business users and enable quick access to KPIs from BW systems with natural language queries within applications like MS Teams First POC was with MS Copilot alone.Leveraged SAP Dataspher

79、e to create a unifieddata model.BTP Generative AI Hub,integrated with other BTP services,enabled natural language queries,visualization,and secure data access.Ask Hoppy accelerated time of information retrieval up to 25%.Improved knowledge worker productivity by 5 10%.63PublicBad Data,Bad AI.Great D

80、ata,Great Possibilities.Insight appsUnified PlatformData ProductsReal-Time,Zero Copy Delta ShareAI copilotGovernance&compliancePartner ecosystemEnhanced AI w/DatabricksBW Modernization64PublicInsight appsUnified PlatformData ProductsReal-Time,Zero Copy Delta ShareAI copilotGovernance&compliancePartn

81、er ecosystemEnhanced AI w/DatabricksBW Modernization*Eliminate or reduce,situationally dependentUncover hidden insights with a knowledge graph that dynamically maps the relationships in your business dataAnchor generative AI with customer-specific business context to improve accuracyEliminate*AI hal

82、lucinations by ensuring accurate information provided by the knowledge graphs structureFuel AI with semantically rich data65PublicInsight appsUnified PlatformData ProductsReal-Time,Zero Copy Delta ShareAI copilotGovernance&compliancePartner ecosystemEnhanced AI w/DatabricksBW ModernizationProvide co

83、nversational access to complex business questions and problemsPre-populate Joule co-pilot with semantically rich data to enhance business process workflowsHow do I check if goodsmovement is postedfor a sales order?User query in natural languageLMFunction CallsKnowledgeGraphAutonomousagentHow do I ch

84、eck if good movement is posted for a sales order?To check if goods movement is posted for a sales order,you can refer to the table MATDOC which contains material documents.This table has a foreign key relationship with the sales order table VBAK,indicating that it stores information about goods move

85、ments related to sales ordersReply in natural language based on Knowledge GraphAsk questions,get accurate answers66PublicUse Joule co-pilot to simplify and automate complex processes such as planning and business simulationAutomate metadata creation of data catalog assets(descriptions,tags,glossary,

86、and KPIs),improving efficiency in data literacy and data qualityProvide users with simplified access to data,enabling them to discover,understand,and share data assets with simple inquiriesAutomate complex business processes while including AI insightsInsight appsUnified PlatformData ProductsReal-Ti

87、me,Zero Copy Delta ShareAI copilotGovernance&compliancePartner ecosystemEnhanced AI w/DatabricksBW Modernization67PublicOur path to AI-FirstSAP Business Data Cloud Both Fuels and Thrives on Unrivaled AIEmbedding AISAP Knowledge GraphJouleAgentsAI HubEmbed AI and genAIto automate and augment features

88、 and workflows.Utilize SAP Knowledge Graph to ground AI and Joule on SAP Business Data Cloud.Deploy agents to perform agentic workflows across financial planning,data modelling,and fixing system operations.Provide bi-directional integration of data products with SAP Business Data Cloud and SAPs nati

89、ve ML workbench.Deliver in-context,conversational AI with Joule.Get answers to analytical questions in natural language.Insight appsUnified PlatformData ProductsReal-Time,Zero Copy Delta ShareAI copilotGovernance&compliancePartner ecosystemEnhanced AI w/DatabricksBW Modernization69PublicCatapult to

90、ValueEmbedded AI in ApplicationsInsight appsUnified PlatformData ProductsReal-Time,Zero Copy Delta ShareAI copilotGovernance&compliancePartner ecosystemEnhanced AI w/DatabricksBW Modernization70PublicSmart InsightsPredictive PlanningSmart PredictTime Series ForecastingSmart Discovery will be replace

91、d with Story Generation AgentAI FeaturesPowered by Machine Learning and Statistical AnalysisAI-assisted chart summary(for Microsoft PowerPoint)AI-assisted advanced formula generationAI-assisted comment summary and translationAI-assisted content generation for catalogAI-assisted semantical enrichment

92、(especially for non-SAP data)AI-assisted searchJust AskEmbedded where its relevant to automate and augment workflowsSAP AI Feature CatalogEmbedding Generative AI appsUnified PlatformData ProductsReal-Time,Zero Copy Delta ShareAI copilotGovernance&compliancePartner ecosystemEnhanced AI w/DatabricksBW

93、 Modernization71PublicSmart InsightsPredictive PlanningSmart PredictTime Series ForecastingSmart Discovery will be replaced with Story Generation AgentAI FeaturesPowered by Machine Learning and Statistical AnalysisAI-assisted chart summary(for Microsoft PowerPoint)AI-assisted advanced formula genera

94、tionAI-assisted comment summary and translationAI-assisted content generation for catalogAI-assisted semantical enrichment(especially for non-SAP data)AI-assisted searchJust AskEmbedded where its relevant to automate and augment workflowsSAP AI Feature CatalogEmbedding Generative AI appsUnified Plat

95、formData ProductsReal-Time,Zero Copy Delta ShareAI copilotGovernance&compliancePartner ecosystemEnhanced AI w/DatabricksBW Modernization72PublicJust AskMany information consumers have little experience with analytics toolsInformation consumers access to insights is often limited to existing reports

96、and dashboardsIT teams face challenges to keep up with growing business demand for insightsInsight appsUnified PlatformData ProductsReal-Time,Zero Copy Delta ShareAI copilotGovernance&compliancePartner ecosystemEnhanced AI w/DatabricksBW ModernizationHow to Empower Information Consumers?73PublicInsi

97、ght appsUnified PlatformData ProductsReal-Time,Zero Copy Delta ShareAI copilotGovernance&compliancePartner ecosystemEnhanced AI w/DatabricksBW Modernization75PublicOur path to AI-FirstSAP Business Data Cloud Both Fuels and Thrives on Unrivaled AIEmbedding AISAP Knowledge GraphJouleAgentsAI HubEmbed

98、AI and genAIto automate and augment features and workflows.Utilize SAP Knowledge Graph to ground AI and Joule on SAP Business Data Cloud.Deploy agents to perform agentic workflows across financial planning,data modelling,and fixing system operations.Provide bi-directional integration of data product

99、s with SAP Business Data Cloud and SAPs native ML workbench.Deliver in-context,conversational AI with Joule.Get answers to analytical questions in natural language.Insight appsUnified PlatformData ProductsReal-Time,Zero Copy Delta ShareAI copilotGovernance&compliancePartner ecosystemEnhanced AI w/Da

100、tabricksBW Modernization76PublicEnsure Reliable AIwith SAP Knowledge Graph GroundingInsight appsUnified PlatformData ProductsReal-Time,Zero Copy Delta ShareAI copilotGovernance&compliancePartner ecosystemEnhanced AI w/DatabricksBW Modernization77PublicInsight appsUnified PlatformData ProductsReal-Ti

101、me,Zero Copy Delta ShareAI copilotGovernance&compliancePartner ecosystemEnhanced AI w/DatabricksBW ModernizationAI with Business ContextSAP Knowledge Graph,Customer Specific Data,and SAPs Foundational Model*will redefine relevant,reliable,responsible Business AICustomer dataCrucial informationfor an

102、 accurate forecastLarge language modelText understanding,text generation,and generic business knowledgeFoundation model from SAPSAP-specific development with an inherent understanding of business processesand SAP dataSENDComplement general purpose LLMs to ground output in a responsible and reliable

103、way.Will BiggieCorp pay their latest invoice on-time?“Yes,BiggieCorp will pay the invoice on time with 98%likelihood,based on their payment history in your database.”*SAP Foundation Model is currently under developmentKnowledge graphHuman-and machine-accessible representation of SAP data model78Publ

104、icSAP Knowledge Graph Delineating“metadata”and“customer data”knowledge graph Personas ask questions about their data(on one explicit model).Personas ask questions on their data(across entities).Data LineageData FieldsBusiness Semantic MeaningData PreviewSemantical Querying/Data InferencingData Retri

105、eval“Which tables contain employee information?”“Which views are used by SAP Analytics Cloud?”“What is Christian Kleins role?”“Who is reporting to Christian Klein?”byby 20252025BeyondBeyond80k7.3m452kABAP tablesCDS viewsfieldsInsight appsUnified PlatformData ProductsReal-Time,Zero Copy Delta ShareAI

106、 copilotGovernance&compliancePartner ecosystemEnhanced AI w/DatabricksBW Modernization79PublicOur path to AI-FirstSAP Business Data Cloud Both Fuels and Thrives on Unrivaled AIEmbedding AISAP Knowledge GraphJouleAgentsAI HubEmbed AI and genAIto automate and augment features and workflows.Utilize SAP

107、 Knowledge Graph to ground AI and Joule on SAP Business Data Cloud.Deploy agents to perform agentic workflows across financial planning,data modelling,and fixing system operations.Provide bi-directional integration of data products with SAP Business Data Cloud and SAPs native ML workbench.Deliver in

108、-context,conversational AI with Joule.Get answers to analytical questions in natural language.Insight appsUnified PlatformData ProductsReal-Time,Zero Copy Delta ShareAI copilotGovernance&compliancePartner ecosystemEnhanced AI w/DatabricksBW Modernization81PublicJoule is the Air Bossof the USS Enterp

109、rise SystemsInsight appsUnified PlatformData ProductsReal-Time,Zero Copy Delta ShareAI copilotGovernance&compliancePartner ecosystemEnhanced AI w/DatabricksBW Modernization 2025 SAP SE or an SAP affiliate company.All rights reserved.|PUBLIC ITCode generationAvailableHuman ResourcesRecruitmentProcure

110、mentOperational purchasingSourcingRFP creationSalesSales managementAvailableAvailableAvailableAvailableJoule for every business functionwith more to comeInsight appsUnified PlatformData ProductsReal-Time,Zero Copy Delta ShareAI copilotGovernance&compliancePartner ecosystemEnhanced AI w/DatabricksBW

111、Modernization83PublicInformationalNavigationalTransactionalAnalyticalPrimary Interaction Patterns with JouleInsight appsUnified PlatformData ProductsReal-Time,Zero Copy Delta ShareAI copilotGovernance&compliancePartner ecosystemEnhanced AI w/DatabricksBW Modernization 2025 SAP SE or an SAP affiliate

112、 company.All rights reserved.|PUBLIC Insight appsUnified PlatformData ProductsReal-Time,Zero Copy Delta ShareAI copilotGovernance&compliancePartner ecosystemEnhanced AI w/DatabricksBW Modernization 2025 SAP SE or an SAP affiliate company.All rights reserved.|PUBLIC Joule in BDCFunctionalScripting&Tr

113、ansactionalInformationalInteract with the content(future)e.g.,“Filter the content of my story on Finance department”Enhance your dashboard with generated scripts(future)e.g.,“Create a script to switch story charts between YTD and current month”“Create a new space in Datasphere and call it FINANCE.”A

114、nalytical answers,powered by just aske.g.,“What were the top 3product sales last quarter?”Additional capabilities(future)e.g.,“Simulate a 5%increase of my sales in 2025”e.g.,“Forecast the evolution of my expenses in the next twelve months”Receive information how to perform certain tasks,in contexte.

115、g.,“Can you explain how to create a calculated dimension?”“How do I connect S/4HANA to my Datasphere tenant?”This is the current state of planning and may be changed by SAP at any time.AnalyticalPlanned Joule Capabilities in SAP Business Data CloudInsight appsUnified PlatformData ProductsReal-Time,Z

116、ero Copy Delta ShareAI copilotGovernance&compliancePartner ecosystemEnhanced AI w/DatabricksBW Modernization86PublicOur path to AI-FirstSAP Business Data Cloud Both Fuels and Thrives on Unrivaled AIEmbedding AISAP Knowledge GraphJouleAgentsAI HubEmbed AI and genAIto automate and augment features and

117、 workflows.Utilize SAP Knowledge Graph to ground AI and Joule on SAP Business Data Cloud.Deploy agents to perform agentic workflows across financial planning,data modelling,and fixing system operations.Provide bi-directional integration of data products with SAP Business Data Cloud and SAPs native M

118、L workbench.Deliver in-context,conversational AI with Joule.Get answers to analytical questions in natural language.Insight appsUnified PlatformData ProductsReal-Time,Zero Copy Delta ShareAI copilotGovernance&compliancePartner ecosystemEnhanced AI w/DatabricksBW Modernization87PublicAgentic AIwill c

119、hange the business worldInsight appsUnified PlatformData ProductsReal-Time,Zero Copy Delta ShareAI copilotGovernance&compliancePartner ecosystemEnhanced AI w/DatabricksBW Modernization88PublicHigh Expectations on Current AI AdvancementsReasonAgentic AINowAnalyzePredictCreateStatisticsMachine Learnin

120、gGenerative AI-2000s2010s2020sBusiness value and impactInsight appsUnified PlatformData ProductsReal-Time,Zero Copy Delta ShareAI copilotGovernance&compliancePartner ecosystemEnhanced AI w/DatabricksBW Modernization100s eventually 1,000s of SAP AI Agents 2025 SAP SE or an SAP affiliate company.All r

121、ights reserved.|PUBLIC An AI agent is a software system capable of perceiving its environment,making decisions,and taking actions to achieve specific goals autonomously or semi-autonomously.1.Perception Module:Inputs:Text,voice,images,APIs,or sensors.Tools:Speech-to-text,vision encoders,data scraper

122、s2.LLM Core(Decision Engine):Models:GPT-4,Claude,LLaMA,etc.Functions:Reasoning,Planning,Memory3.Action Module:Outputs:Text,code,API calls(e.g.,send emails),or robotic commandsTools:Code executors(Python),browser automation,IoT integrations4.Memory&Learning:Short-term:Conversation historyLong-term:Ve

123、ctor DBs for knowledge retentionAdaptation:Fine-tuning or prompt engineering based on feedbackCore Components1234An LLM-based AI agent is a goal-driven system that uses a large language model(LLM)as its brain”.AI AgentsInsight appsUnified PlatformData ProductsReal-Time,Zero Copy Delta ShareAI copilo

124、tGovernance&compliancePartner ecosystemEnhanced AI w/DatabricksBW Modernization 2025 SAP SE or an SAP affiliate company.All rights reserved.|PUBLIC Story AgentCoding AgentPerformance Optimization AgentJouleas the new super worker orchestrating agents across E2E processesSpend agentsSupply chain agen

125、tsHR agentsCX agentsFinance agentsAnalytics agentsBDC Reasoning Agent and othersBDC Path to AI-FirstPlanned AI Agents in BDCInsight appsUnified PlatformData ProductsReal-Time,Zero Copy Delta ShareAI copilotGovernance&compliancePartner ecosystemEnhanced AI w/DatabricksBW Modernization91Publicclaims m

126、anagementDemoInsight appsUnified PlatformData ProductsReal-Time,Zero Copy Delta ShareAI copilotGovernance&compliancePartner ecosystemEnhanced AI w/DatabricksBW Modernization92Public5 5ththGeneration(SAP BDC(with Databricks,Collibra,Confluent)Generation(SAP BDC(with Databricks,Collibra,Confluent)What

127、s Different?Insight appsUnified PlatformData ProductsReal-Time,Zero Copy Delta ShareAI copilotGovernance&compliancePartner ecosystemEnhanced AI w/DatabricksBW ModernizationAI embedAI agents93PublicAdaptabilitymatters more than anything else 2024 SAP|All rights reserved|Public953030K+K+enterprises li

128、ve enterprises live on SAP BTPon SAP BTPMore than 70%of the 100 largest companies globally leverage BTP.More than 70%of the 100 largest companies globally leverage BTP.BTP helps companies 1.quickly adapt to change,2.become truly data-driven,3.take advantage of responsible,relevant,reliable AI.101Pub

129、licOvercome ComplexityAccelerate EverythingWhy BTP(and BDC)?2024 SAP|All rights reserved|PublicFinal thoughts/takeaways:1.We can predict and see the future of enterprise systems.2.Reaching moment of Process,Data,BI,&AI“fusion.”3.AI is dramatically changing the business world.4.Leverage SAP Business

130、Technology Platformto build momentum,gain adaptability.5.Companies with flawless integration will be winners in the AI age.Suggestions:Join a full-day SAP BDC Workshop.Engage with your local SAP team on BTP,BDC,&AI.Want my broad BTP Primer?Dont miss Sapphire in Orlando next month.Connect on linkedin .My all things BTP blog is found at .Cool new AI-powered podcasts are found at Official SAP Sites:BDC site: site: AI site: Center: Deck: