德勤：2020年遠程協作-面對COVID-19的挑戰（英文版）（13頁）.pdf

1、March 2020 Remote Collaboration Facing the challenges of COVID-19 2020 Deloitte2 1 Understanding the stressful situation, employees think differently 2 3 5 Remote Collaboration: Important behaviors for moments that matter Outlook: Using the current normal for the future Remote working-environment: S

2、etting-up the “office” and re-thinking meetings 4 Remote Leadership: Offering guidance and security Content We at Deloitte have extensive experience with working remotely. As our clients and their needs are at the heart of what we do, we would like to share our insights in the form of this practical

3、 guide with you. We offer this ready-to-use summary, invite you to share our experience and best practices, and will make it available to a broader audience. Additionally, we offer to conduct interactive sessions for you to experience the interactive guide together with your team. 2020 Deloitte3 Rem

4、ote working is the current normal for specific workforce segments Understanding the stressful situation, employees think differently In response to the recent COVID-19 pandemic a wide range of companies decided or will soon decide to transition to remote working The spread of COVID-19 has led to unp

5、recedented measures, first by governments and now businesses, as they try to limit the spread of the virus. In addition to restricting travel and canceling large events, a growing number of companies are now rethinking their ways of working. While production workers as well as system-relevant workfo

6、rce such as medical staff are still working on-site, a majority of the remaining workforce in Germany has been encouraged or even mandated to work remotely. Working remotely under these circumstances means adapting to a new environment, battling a new set of distractions as well as experiencing an u

7、nprecedented fusion of work and private life. In order to continue working efficiently and creating value under these new circumstances, organizations need to understand, accept and support their employees specific situations and needs. The following personas should help employers to understand thei

8、r workforce and intend to visualize some of their specific situations and needs. . However, there are some aspects that all of these personas have in common: they all face a multitude of information about COVID-19, need to re-arrange their work and personal life and therefore might experience a stre

9、ssful phase. . The impact of COVID-19 : Working environments as well as daily life are changing for the employees Tina works in Accounting and has been working from home occasionally. However, she has two young children and now has to manage childcare and work simultaneously Patrick works in IT and

10、is very familiar with digital applications and hardware. However, he dislikes collaborating in bigger groups Marie works in Marketing and is a true team player. She fears that working from home will make her less productive and will disconnect her from her colleagues and leaders Rainer works as an R

11、 legal advisory services in Germany are provided by Deloitte Legal. With a globally connected network of member firms in more than 150 countries, Deloitte brings world-class capabilities and high-quality service to clients, delivering the insights they need to address their most complex business challenges. Deloittes approximately 312,000 professionals are committed to making an impact that matters. Our integrated team of experts will be pleased to support you with regards to these challenges +49 (0)211 8772 5808 crisis-responsedeloitte.de