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1、Environmental,Social and Governance Report 2024(A company controlled through weighted voting rights,incorporated in the Cayman Islands with limited liability and carrying on business in Hong Kong as ZGW)Stock Code:6676Warrant Code:2572ContentsAbout this Report2CEO s Address3About ZG Group5Corporate
2、Honors61.ESG Governance81.1 ESG Governance Structure81.2 Statement of the Board of Directors91.3 Stakeholder Communication101.4 Identification of Material Issues112.High-Quality Platform and Services122.1 Platform Operations122.1.1 Platform Quality Management122.1.2 Responsible Marketing142.2 Custom
3、er Services142.2.1 Customer Complaint Handling142.2.2 Customer Satisfaction Enhancement162.3 Supplier Management172.3.1 Supplier Admission Management172.3.2 Post-Admission Supplier Management182.3.3 Supplier Communication192.3.4 Sustainable Supply Chain202.4 Innovation-Driven202.4.1 Innovation and C
4、ollaboration202.4.2 Recognition for Innovation213.Corporate Governance233.1 Corporate Governance233.1.1 The Board of Directors Structure233.1.2 Board Operations233.2 Compliance Operations and Risk Management243.2.1 Compliance Management243.2.2 Risk Management263.3 Business Ethics273.3.1 Business Eth
5、ics Management273.3.2 Business Ethics Training283.3.3 Complaints and Reports283.4 Data Security and Privacy Protection293.5 Intellectual Property Protection304.Green Operations324.1 Low-Carbon Operation324.2 Addressing Climate Change334.2.1 Governance334.2.2 Identification of Climate-Related Risks a
6、nd Opportunities334.2.3 Indicators and Targets344.3 Energy Utilization354.4 Water Resource Management364.5 Waste Management376.Community Development486.1 Industry Collaboration486.2 Public Welfare and Charity50Appendix 1:HKEx Environmental,Social and Governance Reporting Guide Index51Appendix 2:2024
7、 Key Performance Data Sheet58Feedback Form615.People-oriented395.1 Employee Rights Protection395.1.1 Diversity and Equality395.1.2 Compensation and Benefits395.2 Training and Growth425.2.1 Employee Training425.2.2 Employee Growth445.3 Occupational Health and Safety455.4 Employee Communication and Ca
8、re465.4.1 Employee Communication465.4.2 Employee Care472Environmental,Social and Governance Report 2024ZG GROUPAbout this ReportREPORT OVERVIEWThis report is the first Environmental,Social,and Governance(ESG)report issued by ZG GROUP(hereinafter referred to as“we,”or“the Company”).It aims to systema
9、tically disclose the Companys core concepts,defined objectives,implementation progress,and future strategic planning in the field of sustainable development to all stakeholders.BASIS OF PREPARATIONThis report has been prepared in accordance with the requirements of Appendix C1 Corporate Governance C
10、ode and Appendix C2 Environmental,Social,and Governance Reporting Guide of the Listing Rule of The Stock Exchange of Hong Kong Limited(HKEX).During the preparation process,key stakeholders were identified,material ESG topics were analyzed and prioritized,the report content was defined,and relevant i
11、nformation was collected,organized,and reviewed to ensure that the content of the report complies with the disclosure principles of materiality,quantitative,balance,and consistency,this report is ultimately formed.SOURCE OF INFORMATIONThe information and data disclosed in this report are sourced fro
12、m ZG Group.REPORTING SCOPE AND PERIODUnless otherwise stated,the policies,statements,and information in this report cover the actual business scope of the Company.The reporting entities include ZG Group(6676.HK)and its subsidiaries.The reporting period is from January 1,2024,to December 31,2024.STAT
13、EMENT OF RELIABILITYThe Board of Directors is responsible for the authenticity,accuracy,and completeness of the report content.CONFIRMATION AND APPROVALThis report was reviewed and approved by the Board of Directors on March 28,2025,after confirmation by the management.ACCESS TO THIS REPORTThe ZG Gr
14、oup ESG Report is published concurrently with the Annual Report.This report is available in both Chinese and English and has been uploaded to the HKEX website.In the event of any discrepancy or inconsistency between the Chinese and English versions,the English version shall prevail.3Environmental,So
15、cial and Governance Report 2024ZG GROUPCEO s AddressIn 2024,driven by our relentless pursuit of excellence,we forged ahead with unwavering determination in the industrial internet industry,pioneering innovations and writing a glorious chapter unique to ZG Group.Throughout this journey,from refining
16、corporate governance to driving digital transformation,from implementing green development initiatives to prioritizing talent development,ZG Group has taken steadfast steps,embodying responsibility and commitment through concrete actions.In our development journey,ZG Group has always regarded the en
17、hancement of corporate governance as its cornerstone,rigorously adhering to business ethics and strictly upholding compliance red lines.We spare no effort in safeguarding customer data and privacy,treating them as the bedrock of trust,while diligently protecting intellectual property to uphold the s
18、pirit of innovation.Through a robust governance system characterized by sound structure,regulatory compliance,integrity,and transparency,we have laid a solid foundation for steady growth,allowing compliance and development to complement and reinforce each other.Building upon our existing governance
19、structure,we have thoughtfully established an ESG framework,embedding the concept of sustainable development into the very core of our corporate strategy-serving as a guiding light that steers the Company steadily through the tides of our time.ZG Group is committed to building a leading raw material
20、 digital platform,spearheading the digital transformation of one-stop services.We continuously improve our product and service quality,effectively safeguarding the legitimate rights and interests of consumers.Through a range of innovative initiatives,we strive to enhance customer satisfaction,ensuri
21、ng that every partnership reflects our dedication and expertise.To guarantee product quality and advance sustainable trade,we actively collaborate with high-quality suppliers who are committed to carbon reduction,establishing long-term partnerships and fostering experience-sharing and coordinated gr
22、owth through various engagement activities.As an industry pioneer,we remain at the forefront of digital innovation,earning widespread recognition and accelerating the digital evolution of one-stop services regarding steel and other raw material,bringing renewed vitality to the sector.Green developme
23、nt is a core philosophy of ZG Group.We actively respond to the global call for climate action,conducting in-depth research into the risks and opportunities posed by climate change,and integrating climate strategies into every aspect of our operational management.At the same time,we set scientificall
24、y grounded energy-saving targets based on our operational context and closely monitor progress in achieving the targets,translating our commitment to green development into tangible actions that contribute to the planets sustainable future.Talent is ZG Groups most valuable asset.We place great empha
25、sis on talent development and training,firmly safeguarding employees legitimate rights and interests.A comprehensive compensation and benefits system has been established to provide a career development platform full of growth opportunities,helping every employee refine their expertise and realize t
26、heir full potential.We care deeply about employee well-being and workplace experience.By organizing diverse activities and initiatives,we strive to create a workplace that fosters belonging,diversity,equality,and safety,allowing every team member to feel the warmth and care of the Company.4Environme
27、ntal,Social and Governance Report 2024ZG GROUPCEOs AddressZG Group recognizes the profound importance of social responsibility and gives back to society through concrete actions.We continuously support local development and rural revitalization,contributing to the broader prosperity of society.As a
28、leading steel industry internet platform in China,we uphold the philosophy of win-win cooperation.Leveraging our digital capabilities,we work closely with partners across the value chain to build a green,efficient,and sustainable industrial ecosystem-empowering the steel industry to shine anew in th
29、is new era.Looking ahead,we will advance our digital platform with even greater determination,continuously drive technological innovation,and consistently enhance both service quality and platform performance.We firmly believe that,with the joint efforts of all our employees and the trust and suppor
30、t of our clients,ZG Group will continue to move forward steadily on the path of sustainable development,making greater contributions to the transformation of the steel industry and the high-quality development of the broader economy and society.5Environmental,Social and Governance Report 2024ZG GROU
31、PAbout ZG GroupZG Group was established in early 2012 and was listed on the Main Board of the Hong Kong Stock Exchange on March 10,2025.It is a leading industrial internet platform in China.With steel-the largest industrial commodity-as its entry point,ZG Group has developed a suite of technology se
32、rvice systems centered on industrial and construction sector users.As of the end of the reporting period,the Companys business has expanded to multiple industries,covering steel,electronics,and industrial control,and is diversifying into the markets of non-steel industrial raw materials,including el
33、ectronic components,electrical and electric,hardware and electromechanical products,and non-ferrous metals.Connecting everything and everyone in raw material industry via digitalization.Becoming the leading digital platform for industrial raw material in the world.MissionVisionIn 2024,ZG Groups tota
34、l commodity transaction value amounted to 188 billion yuan,with a total transaction volume of exceeding 51 million tons.As of December 31,2024,the platform had registered more than 15,000 suppliers and more than 183,000 customers in total,covering over 630,000 Stock Keeping Units(SKUs)and 1,700 coop
35、erative logistics carriers.As a leading raw material digital platform,ZG Group adheres to the business philosophy of“serving users wholeheartedly and striving for their success.”Leveraging the power of the internet and big data,the Company provides one-stop service covering online steel transactions
36、,logistics,warehousing and processing,SaaS products,and big data analytics.These offerings help small and medium-sized enterprises(SMEs)in the industrial and construction industry chains improve efficiency,achieve growth,and provide users with a business experience.ZG Group is reshaping the traditio
37、nal steel distribution model through digital technology.Its online freight platform,Fatcat Logistics,has established a standardized logistics and warehousing service process.It is one of Chinas first non-truck operating common carrier and a leading logistics platform for heavy-duty flatbed trucks.Wi
38、th years of experience in the industrial sector,ZG Group has launched FatCat Cloud ERP,a system specifically designed for the steel trading industry.Leveraging ZG Group subsidiaryZhaogang Netcoms technologies honed through the billion level transaction volume and vast data resources,FatCat ERP helps
39、 enterprises reduce costs,enhance efficiency,and achieve digitalized management.Its market adoption rate is rapidly increasing.Additionally,ZG Group is actively expanding its international business,having provided Chinese industrial products proxy procurement,local trade,and supply chain services fo
40、r more than 3,000 users across the UAE,Thailand,Malaysia,Indonesia,and other countries.6Environmental,Social and Governance Report 2024ZG GROUPCorporate HonorsPRIZE-WINNING MILEAGEJanuary2023-2024 Shanghai E-Commerce Demonstration EnterpriseAprilThe First Batch of Industrial Internet Demonstration P
41、latforms in ShanghaiRe-elected to the 2024 Global Unicorn List(April 9)Pangmao Logistics Re-certified as a 4A-level Online Freight Platform(April 29)JunePeoples Daily Focus on Steel Industry Efficiency Improvements,Zhaogang Netcoms Data Shows Optimized Product StructureJulyShanghai Large Model Empow
42、ered Productive Internet Service Platform ProjectAugustFeatured in Peoples Daily Overseas Edition for Digital Means Advancing Industrial Green TransformationSeptember2024 Shanghai Commerce High-Quality Development Special Funds(Productive Internet Service Platform)OctoberRanked 13th in the“Top 100 P
43、rivate Service Enterprises in China”for 2024 and 51st in the“Top 500 Private Enterprises in China”for 2024(October 12)Praised by Peoples Daily for Secure and Efficient Steel E-Commerce(October 16)November“Smart Trading Assistant”Project Secured Shanghai Modern Commerce Circulation System Pilot FundS
44、econd Prize in China Information Industry Associations Data Element Application Innovation Competition for“Steel Industry Internet Data Factor Collaborative Innovation Case”December2024 China Commodity Supply Chain Innovation Excellent Case(December 3)“Transaction Assistant”Selected as 2024 Typical
45、Case of Digital Transformation of Key Scenarios in Iron and Steel Industry by the Ministry of Industry and Information TechnologyZhaogang Netcoms Trademark included in Shanghais 16th Key Trademark Protection List2024 Industrial Typical Cases of Data Element Application Scenarios by the Ministry of I
46、ndustry and Information Technology7Environmental,Social and Governance Report 2024ZG GROUPCorporate HonorsHONORS AND AWARDSNational Development and Reform CommissionCase Studies on the Deep Integration and Innovative Development of the Logistics and Manufacturing IndustriesMinistry of Industry and I
47、nformation Technology of the Peoples Republic of ChinaPilot Demonstration Project for the Integrated Development of Manufacturing and the InternetBig Data Industry Development Pilot Demonstration ProjectIndustrial Internet Pilot Demonstration ProjectPilot Demonstration Enterprise for the Integration
48、 of Manufacturing and the Internet to Develop an Industrial E-Commerce PlatformMinistry of Transport of the Peoples Republic of ChinaCar-Free Carrier Pilot EnterpriseMinistry of Commerce of the Peoples Republic of ChinaNational Demonstration Enterprises for Supply Chain Innovation and ApplicationE-C
49、ommerce Demonstration EnterprisesNational Standardization AdministrationNational Service Industry Standardization Pilot ProjectShanghai Municipal Commission of CommerceShanghai Supply Chain Innovation and Application Demonstration EnterpriseShanghai Municipal Commission of Economy and Informatizatio
50、nShanghai Service-Oriented Manufacturing Demonstration PlatformShanghai E-Commerce Double Promotion Platform8Environmental,Social and Governance Report 2024ZG GROUP1.ESG Governance1.1 ESG GOVERNANCE STRUCTURETo comprehensively guide and oversee the Companys sustainability management and practices wh
51、ile continuously improving its ESG performance,ZG Group has established a three-tier ESG management framework consisting of the Board of Directors,the Audit Committee,and the ESG Working Group.This“decision-making-management-execution”structure ensures effective decision-making and supervision of ES
52、G matters.Making decisions on major ESG matters of the Company.Supervising ESG risk management and control.Monitoring the implementation progress of ESG objectives and their alignment with the Companys business.Evaluating and approving ESG work plans proposed by the Audit Committee.Approving ESG rep
53、orts and other ESG-related matters.The Board of Directors Formulating and updating ESG work plans.Deploying and monitoring the progress of ESG initiatives.Supervising the Companys communication channels and methods with stakeholders.Regularly reporting ESG progress and achievements to the Board of D
54、irectors.Implementing and executing specific ESG initiatives.Developing annual sub-goals in alignment with the Companys overall objectives.Supervising and evaluating the ESG performance of various departments.Regularly reporting work progress and achievements to the Audit Committee.The Audit Committ
55、eeESG Working GroupZG Group ESG Governance Structure9Environmental,Social and Governance Report 2024ZG GROUP1.ESG Governance1.2 STATEMENT OF THE BOARD OF DIRECTORSThe Board of Directors ResponsibilitiesThe Board of Directors holds ultimate responsibility for the ESG performance of ZG Group,leading E
56、SG strategy formulation and supervising ESG risk management.The Board of Directors is responsible for monitoring the implementation progress of ESG objectives and determining the prioritization of ESG issues.The Audit Committee is responsible for formulating and reviewing the Companys ESG vision,str
57、ategy,framework,principles,and policies,as well as providing recommendations and reports to the Board of Directors.ESG ImplementationThe implementation and execution of ESG initiatives are primarily undertaken by the ESG Working Group.The ESG Working Group ensures the effective execution and enforce
58、ment of ESG objectives,systems,and policies,integrating sustainability into daily operations.The ESG Working Group regularly reports to the Audit Committee.Key ESG topicsThe Audit Committee is responsible for supervising the Companys communication channels and methods with stakeholders,ensuring that
59、 relevant policies effectively facilitate engagement between the Company and its stakeholders.The Audit Committee and the Board of Directors discuss and approve the final assessment results of ESG issue materiality.ESG Risk ManagementThe Board of Directors is responsible for assessing and identifyin
60、g the Companys risks in ESG matters.The Audit Committee identifies and evaluates risks and opportunities based on internal and external business conditions,with the Board of Directors reviewing and deciding on risk response and mitigation plans to minimize the negative impact on the Company.10Enviro
61、nmental,Social and Governance Report 2024ZG GROUP1.ESG Governance1.3 STAKEHOLDER COMMUNICATIONZG Group adheres to the principles of openness and transparency,establishing an efficient and regular communication mechanism with stakeholders.Through diversified communication channels,we engage in in-dep
62、th interactions with stakeholders,actively responding to their concerns and expectations while incorporating their voices into the Companys ESG decision-making process.StakeholdersKey Issues of ConcernCommunication ChannelsGovernment/Regulatory AuthoritiesCorporate governanceCompliance operationsOcc
63、upational health and safetyRegular reportingSpecial meetingsRoutine work meetingsInformation disclosure and submissionShareholdersCompliance operationsBusiness ethicsInnovation-drivenIntellectual property protectionGeneral meetingsOn-site visitsTelephone communicationInformation disclosureCompany we
64、bsiteCustomersInnovation-drivenHigh-quality servicesResponsible marketingData security and privacy protectionRoutine communicationRegular visitsCustomer satisfaction surveysCompany websiteEmployeesEmployee rightsOccupational health and safetyEmployee training and developmentEmployee communication an
65、d careEmployee forumsEmployee activitiesEmployee care initiativesComplaint hotline and emailSuppliersSupply chain managementResponsible marketingBusiness ethicsData security and privacy protectionQualification reviewsRoutine communication and trainingAnnual supplier evaluationsCommunityCommunity wel
66、fareCommunity co-constructionPhilanthropic activities11Environmental,Social and Governance Report 2024ZG GROUP1.ESG Governance1.4 IDENTIFICATION OF MATERIAL ISSUESBased on diversified stakeholder communication,ZG Group has conducted an identification of material issues.Taking into account the Compan
67、ys actual operations and stakeholder expectations,we have identified 18 material issues across three key areas:Environment,Social,and Governance.The results serve as an important basis for continuously optimizing internal ESG management,ensuring proactive responses to stakeholders concerns and expec
68、tations regarding the Companys sustainable development efforts.1.Responding to Climate Change10.Intellectual Property Protection2.Energy Management11.Community Welfare3.Water Resource Management12.Employee Rights and Benefits4.Waste Management13.Occupational Health and Safety5.Innovation-driven14.Em
69、ployee Training and Development6.Supply Chain Management15.Employee Communication and Care7.Responsible Marketing16.Business Ethics8.Quality Service17.Compliance Operations9.Data Security and Privacy Protection18.Corporate GovernanceZG Group Material Issues MatrixMaterial IssuesImportance to ZG Grou
70、pImportance to StakeholdersHighHighLowEnvironmental issuesSocial issuesGovernance issues1234567810111213151618171412Environmental,Social and Governance Report 2024ZG GROUP2.High-Quality Platform and Services2.1 PLATFORM OPERATIONS2.1.1 PLATFORM QUALITY MANAGEMENTZG Group continuously strengthens qua
71、lity management from both service and product dimensions,ensuring that all listed products on the platform meet national product quality standards while providing customers with an excellent transaction experience.We have established a rigorous selection process,comprehensively evaluating sellers ba
72、sed on product quality,reputation,production scale,pricing,and their ability to deliver products or services on time.Additionally,we conduct thorough background checks and annual on-site inspections for each potential seller.Meanwhile,we monitor steel product sellers contract fulfillment from multip
73、le dimensions,including delivery and transportation status,settlement processes,and the quality of delivered products.Quality Management PracticesWe recognize the critical role of quality management in the Companys sustainable development and have implemented comprehensive quality control measures a
74、cross multiple stages of business operations.13Environmental,Social and Governance Report 2024ZG GROUP2.High-Quality Platform and Services We have established a comprehensive carrier rating mechanism,conducting a thorough evaluation of carriers service capabilities and reputations.Order allocation p
75、rioritizes higher-rated carriers,incentivizing them to continuously enhance service levels,optimize logistics quality,and provide buyers with more reliable logistics support.Carrier Rating Mechanism We have pioneered the“non-truck operating common Carrier”model,efficiently integrating carriers,indep
76、endent drivers,and buyer resources.Under this model,we do not directly own or lease carriers or fleets;instead,we leverage a digital platform to accurately match supply and demand,closely aligning high-quality logistics resources with buyer needs and breaking the limitations of traditional logistics
77、 models.Utilizing our self-developed Fatcat Logistics digital platform,we have achieved logistics fulfillment process control and product service standardization,enhancing the overall quality and efficiency of logistics services.To enhance the credibility and reliability of the delivery process,we h
78、ave collaborated with an independent third-party to develop the“Logistics Sentinel”digital tool,enabling full visualization of transportation.Buyers can use“Logistics Sentinel”to track real-time order shipment status,ensuring a highly transparent and fully traceable transportation process.Innovative
79、 Logistics ModelDigital Platform Empowering FulfillmentDigital Logistics Tracking ToolLogistics Service Quality Assurance Measures14Environmental,Social and Governance Report 2024ZG GROUP2.High-Quality Platform and ServicesProduct RecallWe have established a comprehensive recovery and disposal mecha
80、nism for returned products,ensuring proper handling and maximizing resource recycling.2.1.2 RESPONSIBLE MARKETINGZG Group strictly complies with the Consumer Protection Law of the Peoples Republic of China and other relevant laws and regulations in its operating regions.Additionally,the Company has
81、established the Information Dissemination System to ensure compliance and effectiveness in information dissemination while respecting consumers right to know.To ensure marketing compliance and effectively protect the legitimate rights and interests of platform users,ZG Group has implemented a series
82、 of practical measures.The Company proactively discloses various rules of its intelligent platform,including service agreements,transaction rules,and privacy policies,allowing upstream and downstream users to access them at any time.This helps users fully understand their rights when using platform
83、services,fostering a fair,transparent,and trustworthy business environment.Transparency of PlatformRules We strictly control the quality of online marketing content,ensuring that advertisements and promotional activities on the platform do not contain false or misleading information.We are committed
84、 to maintaining a truthful and reliable market environment.Authenticity of MarketingContent The Company has established a rigorous review mechanism in which all promotional content must be approved by the Public Affairs Department and undergo a compliance review by the Legal Department.This ensures
85、that all published content strictly adheres to legal regulations and internal policies,guaranteeing its authenticity and accuracy.Standardized AdvertisingReviewResponsible Marketing Management Measures2.2 CUSTOMER SERVICES2.2.1 CUSTOMER COMPLAINT HANDLINGThe Company has established a comprehensive a
86、fter-sales management system and complaint handling mechanism to promptly respond to customer needs,providing full-spectrum,high-quality service assurance.Complaint Handling MechanismFor service-related issues,we provide compensation to buyers in accordance with internal policies.In cases involving
87、product quality issues,we promptly communicate with the seller and conduct an investigation,committing to presenting a remediation plan to the buyer within 24 hours.We also track the entire execution process to ensure the issue is properly resolved.15Environmental,Social and Governance Report 2024ZG
88、 GROUP2.High-Quality Platform and Services Upon receiving a complaint,customer service personnel accurately record the complaint details and attentively listen to the customers concerns to fully understand the issue.ComplaintAcceptance Customer service personnel report the complaint to the responsib
89、le departments within 15 minutes and establish a dedicated communication group to facilitate efficient collaboration and joint problem resolution.ComplaintFeedback The responsible departments verify the complaint upon receiving the feedback and promptly update customer service personnel on the incid
90、ent details and handling progress to ensure timely and accurate information.ComplaintVerification Customer service personnel collect relevant information,complete the customer complaint form,and track the issue resolution progress until the complaint is fully addressed.ComplaintResolution Customer c
91、omplaints are analyzed weekly to identify root causes.Targeted preventive measures are formulated and shared with relevant departments to continuously improve service quality and reduce the recurrence of similar issues.Reporting andAnalysisCustomer Complaint Handling Process16Environmental,Social an
92、d Governance Report 2024ZG GROUP2.High-Quality Platform and ServicesComplaint Communication ChannelsZG Group has established multiple communication channels to efficiently address customer concerns.Customers can provide feedback anytime through online chat support,service hotlines,or messages on the
93、 official WeChat account.Additionally,we have expanded our offline service network.As of the end of the reporting period,the Company has set up 43 local service centers in key cities where buyers are concentrated,offering convenient offline after-sales services.During the reporting period,the Compan
94、y received 505 complaints related to products and services,achieving a 100%complaint response rate and resolution rate.2.2.2 CUSTOMER SATISFACTION ENHANCEMENTZG Group conducts regular customer satisfaction surveys to gain in-depth insights into customer feedback on our services and various order pro
95、cesses,including logistics delivery,pickup,processing,invoicing,and reconciliation.During the reporting period,the customer satisfaction survey score was 4.82 out of 5.We actively respond to customer satisfaction survey results and implement a series of improvement measures to continuously enhance s
96、ervice quality,aiming to further improve customer experience and achieve effective user retention.We continuously optimize and upgrade frequently used platform functions to ensure greater stability,convenience,and efficiency,meeting the evolving needs of users.Platform Function Optimization and Upgr
97、ades We continuously track and evaluate the service performance of traders to ensure they maintain a professional attitude and high service standards while emphasizing service efficiency.We provide systematic training programs for traders and after-sales service personnel to enhance their profession
98、al skills and service capabilities.Leveraging extensive transaction data and industry experience accumulated through serving existing buyers,sellers,and service users,we continuously optimize and improve our products and services.Service Performance Tracking and EvaluationService Personnel Capabilit
99、y EnhancementContinuous ImprovementCustomer Satisfaction Enhancement Measures17Environmental,Social and Governance Report 2024ZG GROUP2.High-Quality Platform and Services2.3 SUPPLIER MANAGEMENT2.3.1 SUPPLIER ADMISSION MANAGEMENTThe Companys suppliers include logistics,warehousing,and processing serv
100、ice providers,with logistics suppliers being the primary ones.ZG Group has established the Carrier Management System,which standardizes every aspect of carrier admission,including entry criteria,selection mechanisms,assessment programs,and application of evaluation results.This strengthens supply ch
101、ain risk management and aims to build long-term,stable partnerships with high-quality suppliers.We have established stringent carrier admission standards,conducting rigorous qualification reviews and comprehensive background checks to assess their management and associated risks.This process helps i
102、dentify potential risks,and only carriers that pass the evaluation are admitted as Company partners.Additionally,in supplier collaborations,the Company prioritizes logistics partners committed to carbon reduction.As of the end of the reporting period,ZG Group had a total of 17,172 suppliers,categori
103、zed by region as follows:RegionUnit2024China(including Hong Kong,Macao and Taiwan)Number17,172OverseasNumber132 18Environmental,Social and Governance Report 2024ZG GROUP2.High-Quality Platform and Services2.3.2 POST-ADMISSION SUPPLIER MANAGEMENTZG Group implements a tiered management system for logi
104、stics suppliers.The Company conducts a comprehensive evaluation of carriers based on their monthly transaction data and ratings from relevant departments,classifying them into a one-to-five-star rating system.For different levels of carriers,we implement differentiated settlement policies,cargo volu
105、me allocations,financial support,training programs,and maintenance strategies.This incentivizes carriers to enhance service quality while optimizing supply chain management efficiency.Order VolumeGross Profit MarginDriver Pickup RateDriver Arrival RateNumber of Customer ComplaintsExceptional CasesVa
106、lue-Added ServicesCarrier Evaluation DimensionsWe maintain regular communication with our carrier partners to support their service quality improvement.Based on evaluation results,the Company terminates cooperation with carriers that fail to meet the required standards when necessary.19Environmental
107、,Social and Governance Report 2024ZG GROUP2.High-Quality Platform and Services2.3.3 SUPPLIER COMMUNICATIONZG Group periodically organizes logistics supplier exchange events to establish an open and efficient communication platform,fostering in-depth cooperation and coordinated development between su
108、ppliers and the Company.Watermelon Eating Challenge Grand FinalSteel Logistics Community Exchange EventIn August 2024,with special support from the ZG Group Trade Union,the Steel Logistics Communitys first-ever Watermelon Eating Challenge Grand Final,hosted by the Companys subsidiary,Pangmao Logisti
109、cs,was successfully concluded at the Companys Shanghai headquarters.Before the competition,logistics supplier participants and judges,led by ZG Groups Vice President and Managing Partner Chen Qing,toured ZG Group Shanghai headquarter to gain deeper insights into ZG Group and Fatcat Logistics busines
110、s models and operational philosophies.The competition not only brought joy and warmth to logistics drivers but also facilitated interaction and cooperation among carriers through a series of engaging activities,further ensuring supply chain stability.ZG Group Shanghai Headquarters Tour20Environmenta
111、l,Social and Governance Report 2024ZG GROUP2.High-Quality Platform and Services2.3.4 SUSTAINABLE SUPPLY CHAINZG Group places great emphasis on building a sustainable supply chain,focusing on supplier management in terms of business ethics and environmental protection.We require all suppliers to sign
112、 an integrity agreement and have established clear guidelines to regulate their business ethics practices,fostering a fair and ethical business environment.Suppliers are strictly prohibited from engaging in any form of fraud or corruption in our business operations.Suppliers must comply with the law
113、s and regulations of their operating locations as well as relevant internal company policies.Suppliers are required to sign a Letter of Legal Commitment on Anti-Money Laundering and Anti-Corruption,prohibiting them from offering any improper benefits to employees or their family members.Furthermore,
114、if our employees explicitly or implicitly request any form of bribery,suppliers must refuse such requests and report the incident to us.Supplier Business Ethics Requirements2.4 INNOVATION-DRIVEN2.4.1 INNOVATION AND COLLABORATIONZG Group has independently developed a digital platform that covers pre-
115、sales,in-sales,and after-sales transaction processes.By leveraging advanced digital technologies,we have fully digitized various aspects of steel distribution,significantly improving operational efficiency.In 2024,the transaction volume exceeded 51.4 million tons.The platform offers more than 630,00
116、0 different steel product specifications,providing customers with a comprehensive,one-stop service covering online steel transactions,logistics,warehousing and processing,SaaS products,and big data analytics.In 2024,ZG Group actively advanced multiple research and development and technological colla
117、boration projects.The Company successfully secured funding from Shanghais Pilot Program for Modern Trade and Distribution Systems to develop an“AI-Powered Intelligent Trading Assistant for the Steel Industry Internet,”aimed at optimizing industrial internet trading processes and enhancing transactio
118、n efficiency.Additionally,we filed a patent titled“A Resource Data Processing Method and Device for Steel Cargo,”leveraging advanced data processing technologies to enhance resource management efficiency and precision in the steel industry,offering more intelligent solutions to the sector.21Environm
119、ental,Social and Governance Report 2024ZG GROUP2.High-Quality Platform and ServicesIn supply chain management,ZG Group continues to drive innovation by leveraging digital solutions to connect upstream and downstream enterprises,logistics companies,and warehousing and processing resources.This has en
120、abled the development of a robust integrated supply chain service capability,further strengthening the Companys leadership in the digital steel trading sector.2.4.2 RECOGNITION FOR INNOVATIONZG Group is committed to enhancing efficiency in the steel trading industry through innovation.Our outstandin
121、g achievements in digital transformation and supply chain innovation have earned us widespread recognition.The Company was awarded the“2024 China Bulk Commodity Supply Chain Innovation Outstanding Case”at the Modern Bulk Commodity Supply Chain Innovation and Development Conference.The Companys proje
122、ct,“Collaborative Innovation Case of Data Elements in the Steel Industry Internet,”won second prize at the 2024 China Information Association Data Element Application Innovation Competition.The Companys project,“Large-Scale Model Trading Assistant for Steel E-Commerce Platforms,”was selected as a ty
123、pical case of digital transformation in key scenarios of the steel industry by the Ministry of Industry and Information Technology in 2024.The Company declared project,“Collaborative Innovation Application of Data Elements in the Steel Industrial Internet,”was included in the Ministry of Industry an
124、d Information Technology 2024 list of exemplary practical cases for data element application scenarios in the industrial sector.Innovation Awards22Environmental,Social and Governance Report 2024ZG GROUP2.High-Quality Platform and Services“2024 China Bulk Commodity Supply Chain Innovation Outstanding
125、 Case”AwardSecond Prize Certificate in the“Data Element Empowerment for High-Quality Enterprise Development”Category23Environmental,Social and Governance Report 2024ZG GROUP3.Corporate Governance3.1 CORPORATE GOVERNANCE3.1.1 THE BOARD OF DIRECTORS STRUCTUREZG Group strictly complies with relevant la
126、ws and regulations in its operating regions,such as the Company Law of the Peoples Republic of China,and has established a comprehensive corporate governance framework.The Companys Board of Directors consists of four key committees:the Audit Committee,the Remuneration Committee,the Nomination Commit
127、tee,and the Corporate Governance Committee.Each committee diligently fulfills its respective responsibilities,ensuring the Companys stable development.Audit CommitteeRemuneration CommitteeNomination CommitteeCorporate GovernanceCommitteeBoard of DirectorsZG Groups Board of Directors Governance Struc
128、ture3.1.2 BOARD OPERATIONSThe Company has implemented a Board Diversity Policy,considering multiple factors to ensure board diversity,including but not limited to professional experience,skills,knowledge,educational background,age,gender,culture,and tenure.This policy helps maintain an appropriate b
129、alance of expertise,skills,experience,and diverse perspectives within the Board.During the reporting period,Female board members accounted for 22.2%of the total board composition.The Companys Board of Directors currently consists of nine members,with independent non-executive directors accounting fo
130、r 33.3%.Additionally,all members of the Audit Committee and Corporate Governance Committee are independent directors,effectively ensuring the Boards independence.24Environmental,Social and Governance Report 2024ZG GROUP3.Corporate GovernanceThe Board members possess extensive expertise spanning mult
131、iple industries,including management,accounting,law,and steel.They bring substantial experience in corporate management,finance,and ESG-related matters,contributing to the Companys high-quality development.Number of Board ofDirectors9Number of Independent Directors3Number of Female Directors2Composi
132、tion of the Board of DirectorsZG Groups Board of Directors has established a comprehensive disclosure mechanism to ensure governance transparency and smooth supervision channels.The attendance record of the Directors at Board meetings and general meetings will be disclosed in accordance with the Lis
133、ting Rules in annual reports of the Company.3.2 COMPLIANCE OPERATIONS AND RISK MANAGEMENT3.2.1 COMPLIANCE MANAGEMENTWe firmly believe that compliance management is the cornerstone of a Companys stable development,and we always place compliance management as a strategic priority.ZG Group,in accordanc
134、e with the Audit Law of the Peoples Republic of China and other relevant laws and regulations,has formulated the Internal Audit System.This system clearly defines internal compliance management processes and supervisory measures,promoting the scientific,systematic,and standardized implementation of
135、internal audits to enhance their role in corporate operations and management.25Environmental,Social and Governance Report 2024ZG GROUP3.Corporate GovernanceThe Company has established an Internal Control and Supervision Department,which develops specialized or regular audit plans annually.Supervisor
136、y procedures are embedded in critical business processes,and an incompatible duty segregation mechanism is implemented to ensure mutual supervision.Additionally,we conduct regular compliance audits in collaboration with third-party institutions to safeguard compliance in operational management and m
137、itigate corporate compliance risks.We place great emphasis on fostering a compliance culture by regularly conducting compliance training for employees.These initiatives aim to enhance employees awareness of legal compliance and strengthen their ability to identify and mitigate business risks.Trainin
138、g Promotional PostersCompliance Training ActivitiesTo enhance employees legal awareness and strengthen corporate compliance management,we conduct legal case study training through a combination of online and offline methods.The training covers multiple business departments and incorporates various t
139、ypical cases to guide employees in adopting compliant behaviors effectively.26Environmental,Social and Governance Report 2024ZG GROUP3.Corporate Governance3.2.2 RISK MANAGEMENTZG Group is committed to establishing and maintaining a robust risk management and internal control system.We have implement
140、ed a risk management policy that covers all aspects of our business operations,enabling the continuous identification,assessment,evaluation,and monitoring of key risks associated with strategic objectives.Adhering to the principle of“Strengthening Technology,Enforcing Rules,and Ensuring Development,
141、”we have built a dynamic risk control system.Leveraging big data analytics and other technological tools,we strictly enforce business rules,promptly identify and address risk anomalies,and ensure the stable and healthy development of our operations.Our risk management framework covers three dimensio
142、ns:pre-event access control,in-event compliance operations,and post-event accounts receivable and dispute handling,to ensure timely and effective control measures.Additionally,the Company has mapped out the overall business process model and implemented targeted risk control measures at critical ope
143、rational nodes.Establish a comprehensive internal management system and process framework to ensure that risk control at critical points is well-documented and systematically regulated.Advocate a company-wide risk control awareness,conduct various employee training,and enterprise management simulati
144、on with sand table periodically to ensure employees correctly understand and strictly implement their work.Process Level Develop a complete business system with embedded risk control mechanisms at critical points within the system.Implement access segregation to ensure clear approval checkpoints and
145、 safeguard data security.For various business scenarios,utilize tools such as Tableau to build a big data-driven visual monitoring platform tailored to various business scenarios,enabling real-time tracking of anomalous risk points.The Risk Control Department,Legal Department,and Internal Control De
146、partment function as a“three-pillar system,”each performing its respective duties while collaborating to achieve in-depth risk control and supervision.System LevelCross-Department CollaborationRisk Control System27Environmental,Social and Governance Report 2024ZG GROUP3.Corporate Governance3.3 BUSIN
147、ESS ETHICS3.3.1 BUSINESS ETHICS MANAGEMENTZG Group adheres to the principles of integrity,legal compliance,and self-discipline in corporate operations.We strictly comply with the Anti-Unfair Competition Law of the Peoples Republic of China and other anti-corruption and anti-bribery regulations.To re
148、inforce our commitment,we have established internal policies such as the Anti-Fraud Policy and Whistleblowing Management Guidelines.Additionally,we have formed an Integrity Investigation Team,comprising members from the Internal Control and Supervision Department and the Risk Control Department,to s
149、erve as the responsible entity for anti-fraud initiatives.The Integrity Investigation Team is responsible for organizing and implementing anti-fraud initiatives across the Company.It holds regular meetings to assess the effectiveness of anti-fraud measures and institutional progress,providing recomm
150、endations for improvements.Additionally,the team ensures that communication and audits with third-party organizations are conducted at least once a year to guarantee that the Companys business practices comply with ethical requirements.The Company has established clear guidelines on ethical conduct
151、and prohibited behaviors for all employees,including senior management,in accordance with internal policies.All employees are required to sign the Letter of Commitment on Code of Conduct,and any violation of its provisions constitutes a serious disciplinary offense.The Company reserves the right to
152、take appropriate action based on the Employee Handbook and the terms outlined in the commitment letter.In 2024,we updated the Letter of Commitment on Code of Conduct and the Letter of Commitment on Business Practice and introduced the Letter of Commitment on Employee Anti-Corruption Convention.All e
153、mployees are required to sign these documents to further reinforce professional conduct standards.During the reporting period,The Company did not have any concluded commercial ethics corruption litigation cases.28Environmental,Social and Governance Report 2024ZG GROUP3.Corporate Governance3.3.2 BUSI
154、NESS ETHICS TRAININGThe Company actively promotes a culture of business ethics,aiming to enhance employees legal awareness and ethical standards.By fostering an ethical foundation at the ideological level,we strive to maintain a clean and upright corporate environment,safeguarding fairness and integ
155、rity.We also regularly share positive examples of integrity within the Company to reinforce ethical corporate values.During the reporting period,The Company conducted 14 business ethics training sessions for employees.Business ethics training was also provided to the directors.3.3.3 COMPLAINTS AND R
156、EPORTSZG Group upholds a zero-tolerance policy against corruption and fraud.The Company has established a comprehensive reporting and complaint channel and handling mechanism.Employees and other stakeholders can report actual or suspected corruption and malpractice cases in the Company and among emp
157、loyees through reporting hotlines,email,or other channels.Reporting Hotline:021-35906666Reporting Email:Reporting Address:No.123,Xinpei Road,Jiading District,ShanghaiUpon receiving a reported case,the Integrity Investigation Team will process it in an orderly manner based on actual work arrangements
158、.Within two business days,the team will contact the informant using the provided contact information.Once the investigation is completed,the Integrity Investigation Team will designate someone to provide the informant with the findings.The Integrity Investigation Team prioritizes informant confident
159、iality,enforcing strict control measures and procedures throughout the reporting and investigation process.All personal information and submitted evidence are kept strictly confidential and protected.The Company strictly prohibits any form of retaliation.Any retaliatory actions will be dealt with in
160、 accordance with corporate regulations.If an informant experiences retaliation,they can report it to the Integrity Investigation Team as soon as possible.29Environmental,Social and Governance Report 2024ZG GROUP3.Corporate Governance3.4 DATA SECURITY AND PRIVACY PROTECTIONThe Company strictly compli
161、es with the Cybersecurity Law of the Peoples Republic of China and other relevant regulations.Internally,we have established the Data Security Management Standards to define sensitive information,regulate,and strengthen corporate network and information security management.A comprehensive network an
162、d information security management system has been implemented to ensure the protection of user data and to prevent data breaches and losses.Policies such as the Hardware Maintenance Operation Management Policy,Network Security Management Policy,and Virus and Patch Management Measures have been formu
163、lated to systematically regulate network operations,system maintenance,and data center management processes.PoliciesEstablishment A strict hierarchical access control mechanism has been implemented.Based on the Account and Access Management Policy,independent access controls have been enforced for f
164、inancial,material,human resources,and OA systems,ensuring that only authorized personnel can access them,with dedicated administrators responsible for maintenance.Access Control The Business System Data Restoration Management Process establishes standardized procedures for data restoration,ensuring
165、compliance and traceability of data operations.Data Restoration A comprehensive Emergency Response Plan has been developed,covering incident classification,response procedures,system recovery,and post-event evaluations.Regular drills and training sessions are conducted to continuously enhance risk r
166、esponse capabilities.Emergency ResponseNetwork and Information Security Management SystemEmployees are required to sign the Confidentiality and Intellectual Property Protection Agreement upon onboarding,specifying their confidentiality obligations during and after employment.Additionally,we provide
167、regular training and dynamically update cybersecurity mechanisms to ensure that security management policies evolve in alignment with business development.During the reporting period,ZG Group did not experience any information security incidents or customer privacy breaches.30Environmental,Social an
168、d Governance Report 2024ZG GROUP3.Corporate Governance3.5 INTELLECTUAL PROPERTY PROTECTIONWe recognize that intellectual property(IP)is a critical component of a Companys core competitiveness,playing an irreplaceable role in maintaining fair market competition and promoting sustainable corporate dev
169、elopment.Therefore,we regard IP protection as a key aspect of corporate governance and operations.By establishing a comprehensive IP protection system,we ensure that the intellectual efforts of our Company and partners are fully respected and safeguarded.The Company conducts daily management in acco
170、rdance with the Patent Law of the Peoples Republic of China and other relevant regulations.We have developed a comprehensive and systematic IP management system,such as Zhaogang Netcom Intellectual Property Management System,which standardizes IP application management,infringement defense,and other
171、 related processes.Additionally,we have formulated an Infringement Early Warning Plan and established a corresponding management mechanism to ensure effective IP protection and timely identification of infringement activities.We continuously strengthen our innovation and development capabilities.Thr
172、ough ongoing research and accumulation,we have achieved multiple IP results.During the reporting period,ZG Group applied for 73 new intellectual property rights.As of the end of the reporting period,the Company held a total of 736 valid intellectual property rights.13Art work copyright registrationS
173、oftware copyright applicationDomestic Trademark ApplicationOverseas Trademark ApplicationPatent for InventionIndustrial Design Patent387716New Intellectual Property Applications During the Reporting Period31Environmental,Social and Governance Report 2024ZG GROUP3.Corporate GovernanceArt work copyrig
174、ht registrationSoftware copyrightDomestic TrademarkOverseas TrademarkPatent for Utility ModelPatent for InventionIndustrial Design Patent1553451652721230Valid Intellectual Property Rights as of the End of the Reporting Period32Environmental,Social and Governance Report 2024ZG GROUP4.Green Operations
175、4.1 LOW-CARBON OPERATIONIn response to Chinas national dual carbon goals,ZG Group actively implements low-carbon operational practices and initiates green and environmental initiatives.By integrating multiple segments of the steel industry supply chain,the Group enhances operational efficiency acros
176、s each phase.Leveraging digitalization,it unlocks multidimensional carbon reduction benefits,driving sustainable transformation in steel production,logistics,and consumption.As a leading digital logistics platform under ZG Group,Pangmao Logistics leverages its intelligent matching system to precisel
177、y match logistics orders,reducing cargo waiting time for fleet transportation from 24 hours to 15 hours.This optimization enhances vehicle utilization rates by 12%while reducing logistics carbon emissions by 8%through streamlined operations and minimized idle routes.Logistics Service ZG Group has de
178、veloped the FatCat Cloud ERP,a digital management tool tailored for steel trade enterprises,to accelerate industry-wide digitalization and paperless transformation while reducing carbon emissions through streamlined workflows and automated processes.The Zhaogang Index APP integrates domestic steel m
179、arket pricing,trading trends,and inventory analytics,enabling steel mills to optimize scientific inventory management,production planning,sales strategies,and precision logistics scheduling.By reducing redundant logistics operations and warehouse storage costs,the platform simultaneously cuts 8%of c
180、arbon emissions across the steel value chain.Technology and Data ZG Group has implemented paperless initiatives across sales and logistics processes.Its Pangmao Logistics optimizes order matching,reducing paper consumption and courier-related energy use by 720,000 sheets of paper and 18,000 paper pa
181、rcels annually,respectively.The Group recommends recyclable construction steel scrap to clients.Through large-scale recycling,this initiative indirectly reduces around 6 million tons of carbon emissions annually by substituting virgin raw materials in steel production.Sustainability of ResourcesZG G
182、roups Carbon Reduction Initiatives 33Environmental,Social and Governance Report 2024ZG GROUP4.Green Operations4.2 ADDRESSING CLIMATE CHANGE4.2.1 GOVERNANCEZG Group has incorporated climate change governance into its ESG governance,with the Board of Directors,Audit Committee,and ESG Working Group coo
183、rdinating efforts to systematically advance climate change response initiatives and provide strategic guidance on managing future climate change risks and setting relevant targets.4.2.2 IDENTIFICATION OF CLIMATE-RELATED RISKS AND OPPORTUNITIESWe regard climate change as a core issue for corporate su
184、stainable development,actively identifying and assessing climate-related risks while formulating and implementing effective strategies to enhance long-term climate resilience.The Company conducts risk assessments from both physical and transition risk perspectives,identifying risks,opportunities,and
185、 potential impacts while establishing specific response measures.Physical RisksTransition RisksSpecific RisksCoastal floods,typhoons,heavy rainfall,flooding,extreme heat,landslides,and wildfires,among other extreme weather events and natural disasters With the continuous introduction of climate chan
186、ge-related policies and increasingly stringent regulatory requirements,the Company may face more complex compliance challenges.Market demand may shift towards green and low-carbon attributes,requiring the Company to align with market needs to remain competitive.Potential Impacts Natural disasters su
187、ch as typhoons,heavy rainfall,and flooding may cause power outages,disrupting normal operations and resulting in financial losses.Natural disasters such as typhoons,heavy rainfall,and flooding may pose threats to employee health and safety.Disruptions to logistics caused by natural disasters such as
188、 typhoons,heavy rainfall,and flooding could severely impact the Companys supply chain and result in financial losses.Stricter compliance requirements may lead to increased compliance costs.Market-driven demand for low-carbon products may lead to higher operational expenditures,such as increased proc
189、urement of green electricity.34Environmental,Social and Governance Report 2024ZG GROUP4.Green OperationsPhysical RisksTransition RisksResponse Measures The Company has established a business emergency management policy,defining processes for identifying,assessing,handling,monitoring,and reporting na
190、tural disasters and other emergencies to ensure effective response.We require logistics suppliers to develop detailed contingency plans to mitigate potential adverse impacts on logistics caused by extreme weather and natural disasters.The Company continuously monitors changes in laws and regulations
191、 to ensure compliance with regulatory disclosure and management requirements related to climate change.We will continue to explore low-carbon operations,maximizing the environmental benefits generated by our business.Climate change may present new opportunities for ZG Groups business operations.Leve
192、raging our digital platform,we help drive and guide the industry towards carbon neutrality while introducing more carbon-neutral and innovative services for non-steel industries.For example,we plan to launch FatCat Renewable Resources,focusing on industrial waste recycling.Additionally,we actively u
193、se clean energy in our operations and capitalize on the growing user preference for low-carbon products,reducing the carbon footprint of platform users and fostering a positive green brand image.4.2.3 INDICATORS AND TARGETSIn its future development,ZG Group is committed to conducting its business in
194、 an environmentally friendly and sustainable manner.To this end,we focus on reducing carbon emission intensity.Additionally,we plan to conduct a comprehensive and systematic analysis of the Companys carbon emissions data in the future,laying the foundation for the formulation of more scientific and
195、effective carbon reduction strategies.In 2024,ZG Groups greenhouse gas emissions are as follows:IndicatorUnit2024Scope 1 Greenhouse Gas EmissionsTonnes of CO2 equivalent287.49Scope 2 Greenhouse Gas EmissionsTonnes of CO2 equivalent1,498.09Total Greenhouse Gas Emissions (Scope 1 and Scope 2)Tonnes of
196、 CO2 equivalent1,785.58Greenhouse Gas Emission Intensity (Scope 1 and Scope 2)Tonnes of CO2 equivalent/million yuan revenue1.15 35Environmental,Social and Governance Report 2024ZG GROUP4.Green Operations4.3 ENERGY UTILIZATIONZG Group strictly complies with the Energy Conservation Law of the Peoples
197、Republic of China and other relevant laws and regulations in its operating regions.We actively respond to the national call for energy conservation and emission reduction,adhering to the concept of environmental protection by saving energy and reducing consumption,striving to achieve green operation
198、s.As a company primarily engaged in office-based operations,electricity consumption accounts for the largest share of our greenhouse gas emissions.Therefore,we place great emphasis on internal electricity management and have implemented a series of energy-saving measures.We aim to reduce electricity
199、 consumption per million yuan revenue by approximately 2%by 2025 compared to the energy intensity level in 2022.To achieve our energy conservation and emission reduction goals,we are committed to fostering a culture of electricity conservation within the Company.Through a series of specific initiati
200、ves,we continuously optimize energy efficiency and minimize environmental impact.By regularly monitoring power consumption data,we accurately track energy usage and provide data support for optimizing energy management.Continuous Monitoring of Power Consumption Strictly regulate the daily operation
201、time of air conditioning to avoid unnecessary energy waste;set the cooling temperature at 26C in summer and the heating temperature at 20C in winter to balance employee comfort with energy efficiency.Additionally,during spring and autumn,prioritize the use of fresh air ventilation systems instead of
202、 air conditioning to minimize reliance on air conditioning systems and enhance the sustainability of the office environment.Advanced motion-sensing lighting technology has been installed in key office areas,enabling automated lighting management and reducing unnecessary energy waste.Additionally,emp
203、loyees are encouraged to make full use of natural light to minimize artificial lighting usage whenever possible.Optimized Air Conditioning ControlOptimized Lighting ManagementElectricity Conservation Management Measures36Environmental,Social and Governance Report 2024ZG GROUP4.Green OperationsIn 202
204、4,the Companys energy consumption is as follows:IndicatorUnit2024Natural GasStandard cubic meters107,556.00GasolineLiters24,400.00Total Direct Energy ConsumptionTonnes of SCE169.08Direct Energy Consumption IntensityTonnes of SCE/million yuan revenue0.11Purchased ElectricitykWh2,258,215.00Total Indir
205、ect Energy ConsumptionTonnes of SCE314.40Indirect Energy Consumption IntensityTonnes of SCE/million yuan revenue0.20Total Comprehensive Energy ConsumptionTonnes of SCE483.48Comprehensive Energy Consumption IntensityTonnes of SCE/million yuan revenue0.31 4.4 WATER RESOURCE MANAGEMENTWe strictly compl
206、y with the Water Law of the Peoples Republic of China and other relevant laws and regulations in our operational regions.We continuously optimize water resource utilization and reduce unnecessary water consumption.The Company has implemented multiple water-saving measures and plans to reduce water c
207、onsumption intensity per million yuan revenue by approximately 2%by 2025 compared to the 2022 level.Water-saving toilets are used in office areas,allowing different flush volumes to be selected based on actual needs,effectively reducing unnecessary water waste.Sensor-activated faucets are installed
208、in washbasins to prevent water waste caused by human error,such as forgetting to turn off the tap.Water-Saving SanitaryFixtures River water is used for irrigating office greenery,ensuring sufficient hydration for plants while reducing the burden on the municipal water supply system.Eco-FriendlyWater
209、ing Dedicated personnel are assigned to conduct routine inspections of office water facilities,promptly detecting and repairing leaking faucets,toilets,and pipelines to minimize water waste caused by equipment malfunctions.Regular Inspections andMaintenanceWater Resource Management MeasuresIn terms
210、of wastewater treatment,the Company has adopted a series of standardized management measures.Wastewater generated in office areas is strictly monitor the treated wastewater in accordance with national and local environmental standards after treatment.Only after ensuring that all discharge parameters
211、 meet the required standards is the treated wastewater discharged into the municipal sewage system.37Environmental,Social and Governance Report 2024ZG GROUP4.Green OperationsIn 2024,the Companys water resource consumption is as follows:IndicatorUnit2024Total Water ConsumptionCubic meters14,819.00Wat
212、er Consumption IntensityCubic meters/million yuan revenue9.55 4.5 WASTE MANAGEMENTWe strictly comply with waste disposal laws and regulations in our operational regions and follow compliance requirements in handling various types of waste generated during operations.Given the nature of our business,
213、the Company does not directly generate industrial pollutants.Our waste mainly consists of recyclable waste,hazardous waste,food waste,and other waste.Our goal is to reduce waste generation,meanwhile,we have implemented multiple measures to standardize waste disposal.Classified waste bins are placed
214、in office areas to collect recyclables,hazardous waste,kitchen waste,and other waste.Different colors or labels are used to ensure employees can easily and correctly sort waste.Regular training sessions are conducted for employees and cleaning staff on waste classification to ensure accuracy,consist
215、ency,and the effective implementation of waste sorting measures.Waste Classification Decommissioned electronic devices and components undergo professional maintenance and inspection.Equipment that meets operational standards is reassigned to office use,extending its lifespan and reducing resource wa
216、ste.Devices and components that cannot be directly reused are professionally dismantled,and usable parts are recycled to enhance resource circularity.In strict compliance with environmental regulations,decommissioned electronic equipment that cannot be recycled is handed over to qualified suppliers
217、for safe and compliant disposal using environmentally friendly technologies.Electronic Waste Used toner cartridges,ink cartridges,and lead-acid batteries classified as hazardous waste are collected and handled by the original manufacturers or qualified third-party institutions.Their professional rec
218、ycling channels and technologies ensure compliant disposal.Hazardous WasteWaste Disposal Measures38Environmental,Social and Governance Report 2024ZG GROUP4.Green OperationsThe Company has implemented various measures to reduce waste at the source,promoting paperless and environmentally friendly offi
219、ce operations.We actively promote paperless office initiatives,encouraging employees to uphold environmental principles when using office supplies.This includes requiring double-sided printing to conserve paper,printing documents only when necessary to reduce waste,archiving files in digital format
220、to minimize paper usage,and prioritizing the use of scrap paper for printing.Since July 2023,the Company has fully implemented an electronic invoicing system and adopted digital sales contracts,reducing paper consumption while minimizing printing and courier resource usage.Paperless Office We encour
221、age employees to reduce the use of disposable items,such as disposable cups and chopsticks,and provide bulk water dispensers to minimize bottled water consumption.The company actively promotes circular office practices,encouraging employees to reuse document folders and cardboard boxes to reduce the
222、 use of disposable materials.Reduction in the Use of Disposable ItemsRecycling and Reuse of Office SuppliesWaste Source Reduction InitiativesIn 2024,the Companys waste generation data is as follows:IndicatorUnit2024Total Hazardous WasteTonnes1.726Hazardous Waste IntensityTonnes/million yuan revenue0
223、.0011Total Non-Hazardous WasteTonnes336.00Non-Hazardous Waste IntensityTonnes/million yuan revenue0.2166Nitrogen Oxides(NOx)EmissionsGrams115,326.12Sulfur Oxides(SOx)EmissionsGrams358.68Particulate Matter(PM)EmissionsGrams11,172.93 39Environmental,Social and Governance Report 2024ZG GROUP5.People-or
224、iented5.1 EMPLOYEE RIGHTS PROTECTIONZG Group adheres to the principle of lawful and compliant employment,strictly complying with the Labor Law of the Peoples Republic of China,the Labor Contract Law of the Peoples Republic of China,and other relevant laws and regulations in its operational regions.T
225、he Company has established an Employee Handbook to ensure legality and compliance in recruitment,employment,termination,and compensation processes,safeguarding employees legitimate rights.We comply with laws and regulations such as the Prohibition of Child Labor,strictly review the information of ap
226、plicants,and firmly oppose illegal employment practices,including child labor and forced labor.5.1.1 DIVERSITY AND EQUALITYZG Group is committed to fostering a diverse and equitable work environment.During the recruitment and hiring process,we conduct comprehensive assessments of each candidates edu
227、cational background and professional skills,ensuring that no applicant is favored or discriminated against based on gender,age,religion,family background,or other personal factors.The Company actively provides employment training and job opportunities for individuals with disabilities and plans to i
228、mplement further initiatives in the future to uphold our commitment to supporting diverse backgrounds.We maintain a zero-tolerance policy towards any form of harassment,discrimination,or bullying.Employees are encouraged to report violations,and confirmed cases will be dealt with seriously.5.1.2 COM
229、PENSATION AND BENEFITSZG Group has established a comprehensive compensation and benefits system aimed at attracting talent through competitive remuneration while maintaining employee engagement and loyalty.We provide employees with additional benefits such as birthday gifts,wedding gifts,and materni
230、ty allowances to foster a sense of corporate care.Additionally,the Company has introduced innovative,Company-branded physical incentives such as“Silver Coins,Gold Coins,and Gold Cats.”These benefits not only recognize individual employee contributions but also reinforce corporate culture through dif
231、ferentiated reward mechanisms,enhancing organizational cohesion and employee well-being.40Environmental,Social and Governance Report 2024ZG GROUP5.People-oriented Fixed Salary Five Social Insurances and One Housing Fund Commission Monthly Performance Bonus Quarterly Performance Bonus Annual Bonus Pa
232、id Annual Leave Holiday GiftsCompensation and Benefits Option Incentive Plan Project Overachievement Bonus Honor Incentive BonusEmployee Incentives Meal Allowance Housing AllowanceAllowances and SubsidiesDiversified Compensation and BenefitsAs of the end of the reporting period,ZG Group had a total
233、of 1,120 employees,all of whom were full-time.The employee composition by gender,age,and region is as follows:4738639Under 30 years old30-50 years oldOver 50 years oldBy AgeSouthwest ChinaNortheast ChinaHong Kong,Macaoand TaiwanOverseasEast ChinaSouth ChinaCentral ChinaNorth ChinaNorthwest China6481
234、431722591512492By Region465MaleFemaleBy Gender65541Environmental,Social and Governance Report 2024ZG GROUP5.People-orientedIn 2024,the Companys employee turnover rate was as follows:17.55%15.37%FemaleMaleBy Gender0.00%16.03%16.87%Over 50 years old30-50 years oldUnder 30 years oldBy Age17.97%12.38%14
235、.37%16.78%0.00%14.49%6.25%0.00%15.00%East ChinaSouth ChinaCentral ChinaNorth ChinaNorthwest ChinaSouthwest ChinaNortheast ChinaHong Kong,Macao and TaiwanOverseasBy Region42Environmental,Social and Governance Report 2024ZG GROUP5.People-oriented5.2 TRAINING AND GROWTH5.2.1 EMPLOYEE TRAININGZG Group i
236、s committed to creating a career development platform full of growth opportunities for employees.Through a systematic training mechanism,the Company helps each employee enhance their professional skills and personal value.The Company has developed the Employee Training Manual and offers various trai
237、ning programs,such as new employee training and leadership training,providing targeted learning resources,specialized training,and mentoring for employees at different development stages.We have developed the online learning platform“Fatcat Magic Academy”to support employees in utilizing fragmented
238、time for skill enhancement.Additionally,we collaborate with top external training institutions,leveraging professional resources to conduct business lectures for high-potential management talents.New Employee Training Completion CeremonyNew Employee TrainingThe new employee training program aims to
239、help new employees understand the Companys business operations,workflows,and policies,enabling them to quickly adapt to the corporate culture,systems,objectives,and working methods.The program incorporates team activities,interactive sessions,and experience sharing,with content adjustments based on
240、feedback to enhance the sense of ceremony and belonging,supporting their rapid growth.During the reporting period,the Companys employee training coverage reached 100%,with a total training duration of 4,260 hours,averaging 3.8 hours per employee.Best Student43Environmental,Social and Governance Repo
241、rt 2024ZG GROUP5.People-oriented3.643.92FemaleMaleAverage Training Hours by Gender3.562.781.33Entry-level EmployeesMid-level ManagementSenior ManagementAverage Training Hours by Job Level5.89%1.23%92.88%Entry-level EmployeesMid-level ManagementSenior ManagementPercentage of Trained Employees by Job
242、LevelPercentage of Trained Employees by Gender41.52%MaleFemale58.48%44Environmental,Social and Governance Report 2024ZG GROUP5.People-oriented5.2.2 EMPLOYEE GROWTHZG Group has established a scientifically sound performance evaluation system designed to measure employee performance in a fair and obje
243、ctive manner,fostering individual growth and teamwork.At the beginning of each year,each department collaborates with the Human Resources Center to develop an employee performance evaluation plan,detailing assessment scope,job positions,content,and performance incentives.This plan must be approved b
244、y the HR Director and department heads before implementation.Monthly dynamic evaluations are conducted,where each departments HR Business Partner(HRBP)assesses employees based on the performance evaluation plan.The Performance Management Team within the HR Center calculates performance bonuses accor
245、dingly.The calculated performance bonus results must be reviewed and approved via email by the Business Unit Head and HR Director before being finalized as the basis for employees monthly performance salaries.If employees have any concerns regarding their evaluation results,they can communicate with
246、 the HRBP and department heads to ensure a full understanding of the performance evaluation mechanism and goal implementation,motivating them to improve and achieve their performance objectives.In the future,we will continue to refine performance indicators to balance short-term goals with long-term
247、 development,ensuring that while achieving corporate operational objectives,we also foster employee skill growth and collective progress.45Environmental,Social and Governance Report 2024ZG GROUP5.People-oriented5.3 OCCUPATIONAL HEALTH AND SAFETYZG Group places great emphasis on employees occupationa
248、l health and safety,striving to provide a safe and healthy working environment.The Company strictly complies with the Work Safety Law of the Peoples Republic of China and has implemented various measures for occupational health and safety management.The Company strengthens occupational health awaren
249、ess and education through internal websites,bulletin boards,and other channels to enhance employees understanding of occupational disease hazards and self-protection,fostering a company-wide focus on occupational health.In compliance with national laws,regulations,and company policies,regular occupa
250、tional health checkups are conducted to promptly identify and address occupational disease risks.Employees exposed to potential occupational hazards are monitored and followed up to ensure timely medical treatment.The Company strengthens the monitoring and assessment of occupational hazard factors i
251、n the workplace to ensure compliance with national laws and regulations.Effective preventive and control measures are implemented for job positions with significant occupational health risks to minimize employees exposure to hazardous factors.A comprehensive occupational health emergency response sy
252、stem has been established,with detailed emergency plans,clearly defined response procedures,and designated responsible personnel to ensure timely and effective assistance during emergencies.The Company upholds the principle of“safety first,prevention oriented,”promoting an all-inclusive safety cultu
253、re that encourages employees to actively identify and report safety hazards.Safety knowledge seminars,training,and drills are conducted to enhance employees safety skills and awareness.Occupational health education programs are organized to raise employees awareness of occupational disease hazards a
254、nd protective measures.Employees receive occupational health training,covering occupational disease prevention and emergency response skills,while being encouraged to actively participate in occupational health management and provide suggestions for improvement.Occupational Health Awareness and Educ
255、ationRegular Occupational Health CheckupsMonitoring and Assessment of Occupational Hazard FactorsOccupational Health Emergency Response ManagementSafety Culture ConstructionOccupational Health Education and TrainingOccupational Safety and Health Management Measures46Environmental,Social and Governan
256、ce Report 2024ZG GROUP5.People-orientedOn-Site Occupational Health Training ActivitiesIn the past three years(including the reporting period),No work-related fatalities occurred in the Company,with a work-related fatality rate of 0.Number of working days lost due to work injury:05.4 EMPLOYEE COMMUNI
257、CATION AND CARE5.4.1 EMPLOYEE COMMUNICATIONZG Group has established diverse communication platforms to ensure employees voices are heard and issues are addressed promptly,fostering an open,transparent,and trust-based corporate culture.The Company engages in face-to-face communication with employees
258、through ad hoc work interviews and regular meetings.Additionally,an online communication mechanism is in place,allowing employees to report issues and provide improvement suggestions through the OA system,complaint hotlines,and email channels.47Environmental,Social and Governance Report 2024ZG GROUP
259、5.People-oriented5.4.2 EMPLOYEE CAREWe uphold a people-oriented approach,aiming to create a warm,dynamic,and inclusive work environment.The Company actively organizes various employee activities to enrich their leisure time,enhance their work experience,and convey corporate care.Sports LeagueEmploye
260、e Sports LeagueIn 2024,the Company organized an employee sports league,featuring basketball,badminton,soccer,and other sports.The league not only promotes employees physical and mental well-being but also strengthens organizational culture,enhances teamwork,and boosts team cohesion.Special Activitie
261、sSpecial Employee Holiday EventsOn major holidays,the Company carefully plans and hosts a variety of themed activities to create a warm and harmonious atmosphere,enhancing employees sense of belonging and well-being.48Environmental,Social and Governance Report 2024ZG GROUP6.Community Development6.1
262、INDUSTRY COLLABORATIONAs a critical industry that impacts national economic and social development,the digital transformation of the steel industry has become a key component of the national strategy for advancing new industrialization.As a leading steel industry internet platform in China,ZG Group
263、adheres to the principle of win-win cooperation.Leveraging its digital capabilities,the Company collaborates with upstream and downstream partners across the industry chain to establish a green,efficient,and sustainable industry ecosystem,injecting new vitality into the orderly development of the st
264、eel sector.We actively take initiatives and join forces with other leading enterprises in the industry to explore new development models for the steel sector.By integrating high-quality resources,deepening technological cooperation,and enhancing data applications,we aim to establish a fairer,safer,a
265、nd more efficient steel circulation system,thereby strengthening the resilience and security of the steel industry chain.Partner ConferenceZG Group 2024 Annual Partner ConferenceAs a council member of the Guangdong Metal Materials Circulation Association,ZG Group actively participates in industry co
266、llaboration.During the Partner Conference held on November 8,the Company shared insights on the development trends of the steel trading industry in the digital era,supplier management and services,and smart financial development.Additionally,ZG Groups subsidiary,Pangmao Logistics,showcased its stand
267、ardized services and risk control capabilities in logistics operations.Furthermore,through the FatCat Cloud ERP system,we support steel trading enterprises in achieving digitalized management.These initiatives not only enhance our service capabilities but also drive the digital transformation and co
268、llaborative development of the entire steel trading industry.49Environmental,Social and Governance Report 2024ZG GROUP6.Community DevelopmentStrategic Cooperation Signing CeremonyZG Group Signs Strategic Cooperation Agreement with LGMi NetcomOn July 8,Zhaogang Netcom and LGMi Netcom officially signe
269、d a strategic cooperation agreement in Jiading district,Shanghai.The cooperation focuses on leveraging both parties strengths in steel transaction services and data services to establish a fair and secure new order for steel trade circulation.The two companies will conduct multi-dimensional data int
270、egration and joint applications to develop credible data products and an industry-recognized pricing platform,providing decision-making support for upstream and downstream enterprises while mitigating market risks.This partnership holds significant industry value in promoting the high-quality develo
271、pment of the steel industry chain through digital technology.50Environmental,Social and Governance Report 2024ZG GROUP6.Community Development6.2 PUBLIC WELFARE AND CHARITYZG Group remains committed to its social responsibility,giving back to society through concrete actions to achieve mutual progres
272、s between the Company and the community.As a key participant in the Shanghai-Yunnan cooperation initiative,we drive business development in local areas while actively engaging in community welfare activities.By fostering a“government-enterprise-community”collaborative model for rural revitalization,
273、we deeply integrate ESG principles into regional development strategies.During the reporting period,total community investment and donations amounted to 210,000 yuan.Project Visit Seminar and Donation CeremonyZG Group Shanghai-Yunnan Cooperation ProjectTo strengthen government-enterprise collaborati
274、on and fulfill corporate social responsibility,on September 26,2024,ZG Group participated in a Shanghai-Yunnan cooperation project visit alongside the Jiading District Federation of Industry and Commerce.During the visit,ZG Group donated 30,000 yuan to local schools for upgrading teaching equipment.
275、This initiative benefited students and teachers while supporting local development,further demonstrating the Companys commitment to embedding social responsibility into its long-term corporate development strategy.51Environmental,Social and Governance Report 2024ZG GROUPAppendix 1:HKEx Environmental
276、,Social and Governance Reporting Guide IndexAspects,General Disclosures and KPIsDescriptionDisclosure ParagraphRemarksA.EnvironmentAspect A1:EmissionsA1General DisclosureRelating to air and greenhouse gas emissions,discharges into water and land,and generation of hazardous and non-hazardous waste.In
277、formation on:(a)the policies;and(b)compliance with relevant laws and regulations that have a significant impact on the issuer4.2 Addressing Climate Change4.5 Waste ManagementA1.1The types of emissions and respective emissions data.4.2 Addressing Climate Change4.5 Waste ManagementA1.2Direct(Scope 1)a
278、nd energy indirect(Scope 2)greenhouse gas emissions in total(in tons)and,where appropriate,intensity(e.g.per unit of production volume,per facility).4.2 Addressing Climate ChangeA1.3Total hazardous waste produced(in tons)and,where appropriate,intensity(e.g.per unit of production volume,per facility)
279、.4.5 Waste ManagementA1.4Total non-hazardous waste produced(in tons)and,where appropriate,intensity(e.g.per unit of production volume,per facility).4.5 Waste ManagementA1.5Description of emission target(s)set and steps taken to achieve them4.2 Addressing Climate ChangeA1.6Description of how hazardou
280、s and non-hazardous wastes are handled,and a description of reduction target(s)set and steps taken to achieve them.4.5 Waste Management52Environmental,Social and Governance Report 2024ZG GROUPAppendix 1:HKEx Environmental,Social and Governance Reporting Guide IndexAspects,General Disclosures and KPI
281、sDescriptionDisclosure ParagraphRemarksAspect A2:Use of ResourcesA2General DisclosurePolicies on the efficient use of resources,including energy,water and other raw materials.4.3 Energy Utilization4.4 Water Resource ManagementA2.1Direct and/or indirect energy consumption by type(e.g.electricity,gas
282、or oil)in total(kWh in 000s)and intensity(e.g.per unit of production volume,per facility).4.3 Energy UtilizationA2.2Water consumption in total and intensity(e.g.per unit of production volume,per facility).4.4 Water Resource ManagementA2.3Description of energy use efficiency target(s)set and steps ta
283、ken to achieve them.4.3 Energy UtilizationA2.4Description of whether there is any issue in sourcing water that is fit for purpose,water efficiency target(s)set and steps taken to achieve them.4.4 Water Resource ManagementA2.5Total packaging material used for finished products(in tons)and,if applicab
284、le,with reference to per unit produced.Not ApplicableOur business does not involve the use of packaging materials.Aspect A3:The Environment and Natural ResourcesA3General DisclosurePolicies on minimising the issuers significant impacts on the environment and natural resources.4 Green OperationsA3.1D
285、escription of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.4 Green Operations53Environmental,Social and Governance Report 2024ZG GROUPAppendix 1:HKEx Environmental,Social and Governance Reporting Guide IndexAspects,General Disclo
286、sures and KPIsDescriptionDisclosure ParagraphRemarksAspect A4:Climate ChangeA4General DisclosurePolicies on identification and mitigation of significant climate-related issues which have impacted,and those which may impact,the issuer.4.2 Addressing Climate ChangeA4.1Description of the significant cl
287、imate-related issues which have impacted,and those which may impact,the issuer,and the actions taken to manage them.4.2 Addressing Climate ChangeB.SocialEmployment and Labor PracticesAspect B1:EmploymentB1General DisclosureInformation on:(a)the policies;and(b)compliance with relevant laws and regula
288、tions that have a significant impact on the issuerrelating to compensation and dismissal,recruitment and promotion,working hours,rest periods,equal opportunity,diversity,anti-discrimination,and other benefits and welfare.5.1 Employee Rights ProtectionB1.1Total workforce by gender,employment type(for
289、 example,full-or part-time),age group and geographical region.5.1 Employee Rights ProtectionB1.2Employee turnover rate by gender,age group and geographical region.5.1 Employee Rights Protection54Environmental,Social and Governance Report 2024ZG GROUPAppendix 1:HKEx Environmental,Social and Governanc
290、e Reporting Guide IndexAspects,General Disclosures and KPIsDescriptionDisclosure ParagraphRemarksAspect B2:Health and SafetyB2General DisclosureInformation on:(a)the policies;and(b)compliance with relevant laws and regulations that have a significant impact on the issuerrelating to providing a safe
291、working environment and protecting employees from occupational hazards.5.3 Occupational Health and SafetyB2.1Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.5.3 Occupational Health and SafetyB2.2Lost days due to work injury.5.3 Occupat
292、ional Health and SafetyB2.3Description of occupational health and safety measures adopted,how they are implemented and monitored.5.3 Occupational Health and SafetyAspect B3:Development and TrainingB3General DisclosurePolicies on improving employees knowledge and skills for discharging duties at work
293、.Description of training activities.5.2 Training and GrowthB3.1The percentage of employees trained by gender and employee category(e.g.senior management,middle management).5.2 Training and GrowthB3.2The average training hours completed per employee by gender and employee category.5.2 Training and Gr
294、owth55Environmental,Social and Governance Report 2024ZG GROUPAppendix 1:HKEx Environmental,Social and Governance Reporting Guide IndexAspects,General Disclosures and KPIsDescriptionDisclosure ParagraphRemarksAspect B4:Labor StandardsB4General DisclosureInformation on:(a)the policies;and(b)compliance
295、 with relevant laws and regulations that have a significant impact on the issuerrelating to preventing child and forced labour.5.1 Employee Rights ProtectionB4.1Description of measures to review employment practices to avoid child and forced labor.5.1 Employee Rights ProtectionB4.2Description of ste
296、ps taken to eliminate such practices when discovered.5.1 Employee Rights ProtectionNo violations were found this year.Operating PracticesAspect B5:Supply Chain ManagementB5General DisclosurePolicies on managing environmental and social risks of the supply chain.2.3 Supplier ManagementB5.1Number of s
297、uppliers by geographical region.2.3 Supplier ManagementB5.2Description of practices relating to engaging suppliers,number of suppliers where the practices are being implemented,and how they are implemented and monitored.2.3 Supplier ManagementB5.3Description of practices used to identify environment
298、al and social risks along the supply chain,and how they are implemented and monitored.2.3 Supplier ManagementB5.4Description of practices used to promote environmentally preferable products and services when selecting suppliers,and how they are implemented and monitored.2.3 Supplier Management56Envi
299、ronmental,Social and Governance Report 2024ZG GROUPAppendix 1:HKEx Environmental,Social and Governance Reporting Guide IndexAspects,General Disclosures and KPIsDescriptionDisclosure ParagraphRemarksAspect B6Product ResponsibilityB6General DisclosureInformation on:(a)the policies;and(b)compliance wit
300、h relevant laws and regulations that have a significant impact on the issuerrelating to health and safety,advertising,labelling and privacy matters relating to products and services provided and methods of redress.2.1 Platform Operations2.2 Customer Services3.4 Data Security and Privacy ProtectionB6
301、.1Percentage of total products sold or shipped subject to recalls for safety and health reasons.ZG Group serves as an intermediary platform operator and is not involved in product recall operations.B6.2Number of products and service-related complaints received and how they are dealt with.2.2 Custome
302、r ServicesB6.3Description of practices relating to observing and protecting intellectual property rights.3.5 Intellectual Property ProtectionB6.4Description of quality assurance process and recall procedures.2.1 Platform OperationsB6.5Description of consumer data protection and privacy policies,how
303、they are implemented and monitored.3.4 Data Security and Privacy Protection57Environmental,Social and Governance Report 2024ZG GROUPAppendix 1:HKEx Environmental,Social and Governance Reporting Guide IndexAspects,General Disclosures and KPIsDescriptionDisclosure ParagraphRemarksAspect B7Anti-corrupt
304、ionB7General DisclosureInformation on:(a)the policies;and(b)compliance with relevant laws and regulations that have a significant impact on the issuerrelating to bribery,extortion,fraud and money laundering.3.3 Business EthicsB7.1Number of concluded legal cases regarding corrupt practices brought ag
305、ainst the issuer or its employees during the Reporting Period and the outcomes of the cases.3.3 Business EthicsB7.2Description of preventive measures and whistle-blowing procedures,how they are implemented and monitored.3.3 Business EthicsB7.3Description of anti-corruption training provided to direc
306、tors and staff.3.3 Business EthicsCommunityAspect B8Community InvestmentB8General DisclosurePolicies on community engagement to understand the needs of the communities where the issuer operates and to ensure its activities take into consideration the communities interests.6.2 Public Welfare and Char
307、ityB8.1Focus areas of contribution(e.g.education,environmental concerns,labor needs,health,culture,sport).6.2 Public Welfare and CharityB8.2Resources contributed(e.g.money or time)to the focus area.6.2 Public Welfare and Charity58Environmental,Social and Governance Report 2024ZG GROUPAppendix 2:2024
308、 Key Performance Data SheetEnvironmental PerformanceUnit2024Greenhouse Gas EmissionsScope 1 Greenhouse Gas EmissionsTonnes of CO2 equivalent287.49Scope 2 Greenhouse Gas EmissionsTonnes of CO2 equivalent1,498.09Total Greenhouse Gas Emissions(Scope 1 and Scope 2)Tonnes of CO2 equivalent1,785.58Greenho
309、use Gas Emission Intensity(Scope 1 and Scope 2)Tonnes of CO2 equivalent/million yuan revenue1.15Energy ConsumptionNatural GasStandard cubic meters107,556.00GasolineLiters24,400.00Total Direct Energy ConsumptionTonnes of SCE169.08Direct Energy Consumption IntensityTonnes of SCE/million yuan revenue0.
310、11Purchased ElectricitykWh2,558,215.00Total Indirect Energy ConsumptionTonnes of SCE314.40Indirect Energy Consumption IntensityTonnes of SCE/million yuan revenue0.20Total Comprehensive Energy ConsumptionTonnes of SCE483.48Comprehensive Energy Consumption IntensityTonnes of SCE/million yuan revenue0.
311、31Water Resource ConsumptionTotal Water ConsumptionCubic meters14,819.00Water Consumption IntensityCubic meters/million yuan revenue9.55Waste GenerationTotal Hazardous WasteTonnes1.726Hazardous Waste IntensityTonnes/million yuan revenue0.0011Total Non-Hazardous WasteTonnes336.00Non-Hazardous Waste I
312、ntensityTonnes/million yuan revenue0.2166Nitrogen Oxides(NOx)EmissionsGrams115,326.12Sulfur Oxides(SOx)EmissionsGrams358.68Particulate Matter(PM)EmissionsGrams11,172.9359Environmental,Social and Governance Report 2024ZG GROUPAppendix 2:2024 Key Performance Data SheetSocial PerformanceUnit2024Employm
313、ent Number of EmployeesTotal Number of EmployeesPersons1,120By GenderMalePersons655FemalePersons465By Employment TypeFull-timePersons1120Part-timePersons0By AgeUnder 30 YearsPersons47330-50 YearsPersons639Over 50 YearsPersons8By RegionEast ChinaPersons648South ChinaPersons92Central ChinaPersons143No
314、rth ChinaPersons124Northwest ChinaPersons22Southwest ChinaPersons59Northeast ChinaPersons15Hong Kong,Macao,and TaiwanPersons0OverseasPersons17Employment Employee TurnoverTotal employee turnover rate%16.29By GenderMale%15.37Female%17.55By AgeUnder 30 Years%16.8730-50 Years%16.03Over 50 Years%0.00By R
315、egionEast China%17.97South China%12.38Central China%14.37North China%16.78Northwest China%0.00Southwest China%14.49Northeast China%6.25Hong Kong,Macao,and Taiwan%0.00Overseas%15.0060Environmental,Social and Governance Report 2024ZG GROUPAppendix 2:2024 Key Performance Data SheetSocial PerformanceUni
316、t2024Health and SafetyNumber of work-related fatalities during the reporting periodPersons0Number of work-related fatalities during the previous reporting periodPersons0Number of work-related fatalities during the penultimate reporting periodPersons0Work-related fatality rate during the current repo
317、rting period%0Work-related fatality rate during the previous reporting period%0Work-related fatality rate during the penultimate reporting period%0Number of Workdays Lost Due to Work-Related InjuriesDays0Development and TrainingPercentage of Employees Trained%100By GenderMale%58.48Female%41.52By Emp
318、loyee CategorySenior Management%1.23Mid-level Management%5.89Entry-level Employees%92.88Average Training Hours of EmployeesHours3.80By GenderMaleHours3.92FemaleHours3.64By Employee CategorySenior ManagementHours1.33Middle ManagementHours2.78Regular EmployeesHours3.56Supply Chain ManagementNumber of
319、Suppliers by RegionChina(including Hong Kong,Macao and Taiwan)Number17,172 OverseasNumber132Anti-corruptionNumber of Corruption CasesCases0Number of Anti-Corruption Sessions Provided to Directors and EmployeesSessions14Community InvestmentCommunity Investment and DonationsYuan210,00061Environmental,
320、Social and Governance Report 2024ZG GROUPFeedback FormDear Reader,Greetings!Thank you for reading the 2024 Environmental,Social,and Governance(ESG)Report published by ZG Group.To continuously improve ZG Groups sustainable development management,we would appreciate your feedback,which will serve as a
321、 valuable reference for enhancing our work.We sincerely appreciate the time you took to provide valuable suggestions regarding this report.Your Information(ZG Group will strictly protect your personal information and will not use it for commercial purposes)Name:Tel:Email:Your FeedbackHow would you r
322、ate the overall quality of this report?Good Fairly Good Average PoorHow would you rate the clarity,accuracy,and completeness of the information and data disclosed in this report?Good Fairly Good Average PoorHow would you rate the design and layout of this report?Good Fairly Good Average PoorWill you
323、 continue to follow ZG Groups future ESG reports?Strongly Agree Agree Average Disagree Strongly DisagreeWhich part of the report interests you the most?(Please specify)Are there any topics you wish to see covered in the report that were not included?(Please specify)What suggestions do you have for our future ESG reports?(Please specify)Contact UsAddress:No.123 Xinpei Road,Jiading District,ShanghaiPostal Code:201815Website:https:/
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