彌合網絡通信差距：如何協調期望和優先事項.pdf

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1、Closing the Cyber Communications Gap:How to Align Expectations&PrioritiesJadzia PierceData Protection OfficerMicrosoftRob SchmollDirector,Deputy General Counsel,Cybersecurity&Data LifespanIntuitOrla CoxSenior Director,Strategic CommunicationsFTI ConsultingAlicia J.PallerCounsel,Cyber Litigation Hoga

2、n LovellsWELCOME AND INTRODUCTIONSI.Welcome and Introductionsi.Jadzia Pierce,Microsoftii.Orla Cox,FTIiii.Rob Schmoll,Intuitiv.Alicia J.Paller,Hogan LovellsII.A Cyberattack Has Occurred:Now What?i.Getting Organized Quickly ii.Managing Internal Communicationsiii.Building a Cyber Communications Playboo

3、kIII.External Communications Managing Legal,Regulatory,and Reputational Riski.Lessons Learned IV.Navigating Uncertainty i.Managing Evolving Facts ii.Providing Assurancesiii.Legal and Regulatory Pressures on Cybersecurity LeadersV.Q&AVI.Closing RemarksAGENDA OUTLINEImportance of defining roles pre-in

4、cidentEstablishing relationships with external partnersController vs.processor distinctionLegals role:whens the right time to bring in legal?Getting Organized Quickly Company culture Competing priorities Final approvalSpeaking with“one voice”What to put in writing.or not!Employee messaging Preservat

5、ionChoosing how to communicateManaging Internal CommunicationsScenario planning&tabletop exercisesPreparedness starts with a planPractice makes progressPractice makes priorities Tabletop+follow-upBuilding a Cyber Communications PlaybookThe importance of the audience Customers&broader ecosystem Regul

6、ators Litigants MediaEvery communication is a future exhibitNavigating the urge to apologize External Communications-Lessons LearnedManaging Evolving Facts Timing vs.substance Updating messaging as investigation unfolds When consistency helps and hurts Proactive vs.reactive communicationsProviding A

7、ssurances Avoid making definitive statements too early Do not speculate Consider privilege&waiverRisks for Cybersecurity Leaders Personal liability risks Recent enforcement actions How cybersecurity leaders can protect themselves and their organizationsNavigating UncertaintyRESOURCE LISTHogan Lovell

8、s Privacy&CybersecurityHogan Lovells Digital Transformation AcademyOrla CoxSenior Director,Strategic Communications at FTI ConsultingT+353(0)86 8032488 MAlicia J.PallerCounsel at Hogan LovellsT+1(202)637 NCSCs Guidance Regarding Communications:https:/www.ncsc.gov.uk/guidance/effective-communications

9、-in-a-cyber-incidentDid you enjoy this session?Is there any way we could make it better?Let us know by filling out a speaker evaluation.1.Open the Cvent Events app.2.Enter IAPP DPI25(case and space sensitive)in search bar.3.Tap Schedule on the bottom navigation bar.4.Find this session.Click Rate this Session within the description.5.Once youve answered all three questions,tap Done.Thank you!How Did Things Go?(We Really Want To Know)