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1、Nevada National Security Sites is managed and operated by MSTS under contract number DE-NA0003624.Benchmark Gold MiningWith the Old Prospector2Meet the Old ProspectorFinding gold nuggets with APQC!3About NNSSNNSS is managed and operated by Mission Support and Test Services,LLC for the Department of
2、Energy.4Our Benchmarking Program StoryEarly DaysHow Did We Get Here?Rating ScaleResultsLessons LearnedOur Story Gold Nuggets5Audience PollWhere is your organization at with benchmarking?1.Why do we need to benchmark?2.We are thinking about starting a program.3.We created a home-grown benchmarking pr
3、ogram.4.We researched other benchmarking programs like APQC.5.We created ours using other methods.6Early DaysDeployed Benchmarking ProgramEarly DemosIdentified Power UsersCreated Working GroupsMeasured Results7How Did We Get Here?Analyzed Target Audiencesand Relevant Use CasesDemos,Newslettersand Pr
4、omotionsBenchmarking Website8Example Relevant Use Cases1.Supply Chain:Help“Sally Supply Chain”find best practice ideas for improving supply chain planning.2.Finance:Help“Freda Finance”find benchmark metric data for similar companies within her industry.3.HR:Help“HR Hank”find best practices to determ
5、ine key HR metrics for his organization.4.Innovation:Help“Ivan the Innovator”find benchmark data on staffing levels and cycle times for product launch in best practice companies.5.Metrics:Find top quartile comparative data from industry best practices for your company metrics.9Use Case#4 Ivan the In
6、novatorScenario:Ivan has been asked by his manager to research staffing levels and cycle times for product launch in best practice companies.What should he do?10Use Case#4 Ivan the InnovatorSolution:APQC Benchmarks on Demand11Use Case#4 Ivan the InnovatorAPQC Benchmark Data Results12Benchmarking Web
7、 Clinic ResourcesBenchmark Gold Mining Web Clinic Recording and Materials LinksBenchmarking&Comparative Data PageTry This ActivitiesAccessing APQC Website InstructionsGold Data Mining QuickStart One Pager13Our Results2X INCREASE8X INCREASE14Whats Next?TRANSFORMATIONALTRANSFORMATIONALBENCHMARKING!BEN
8、CHMARKING!15Lessons LearnedKey Takeaways:Have a Benchmarking Program Define Your Target Audience Track and Report Results16Gold Mining Exercise 10 Minutes Pair up with someone at your table to discuss and capture:Your benchmarking program resource needs Target audience Expected results Other lessons learned17Questions?Contact Dave Rogers(the“Old Prospector”)at rogersdgnv.doe.gov