Webex 呼叫 - 如何開始.pdf

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1、#CiscoLive#CiscoLiveJustin Jordan Senior Product Manager,Webex at CiscojustincollabBRKCOL-2065Steps to get you going fast!Webex Calling,Where do I begin?2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveEnter your personal notes hereCisco Webex App Questions?Use Cisco Webex

2、App to chat with the speaker after the sessionFind this session in the Cisco Live Mobile AppClick“Join the Discussion”Install the Webex App or go directly to the Webex spaceEnter messages/questions in the Webex spaceHowWebex spaces will be moderated by the speaker until June 9,2023.1234https:/ 2023

3、Cisco and/or its affiliates.All rights reserved.Cisco PublicBRKCOL-20653Agenda 2023 Cisco and/or its affiliates.All rights reserved.Cisco PublicLets make some decisions-Initial Setup,IDP and SSOPSTN Choices and SetupUser creationDevices,Devices,DevicesLong term care with Analytics and Troubleshootin

4、gBRKCOL-20654Making the right Decisions Planning for Success 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveWhat planning do we need to decide on?How is the locations going to be logically setup?All in one country?Many Countries?Integrated into legacy premise-based platfo

5、rms?What type of PSTN will we be using,by location?Do we have a single directory,SSO/IDP platform to use?Will it support Webex Single Sign on?Devices Cisco only?Third Party?Migrating from a Cisco Communications Manager?In the US/Canada?How do we meet 911 regulations.BRKCOL-20656 2023 Cisco and/or it

6、s affiliates.All rights reserved.Cisco Public#CiscoLiveLocations and PSTNLocation 1Location 2Location 3Location 4Location 5Shared Local GatewayCisco Calling PlanCloud Connected PSTNExisting CUCMUK-IJapanExisting PSTNBRKCOL-20657 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#Cisco

7、LiveUsers,identity and Single Sign OnIf you are going to use SSO(which we STRONGLY suggest)do it first-Simple support for cloud based SSO platforms like-Azure AD,Google G-Suite,Okta,Duo ETCClaim and Verify your Domain If you have another Webex Control Hub,Delegate that account as a Delegated Admin a

8、s a backup plan Cisco Live Virtual Presentation from 2022 on how to integrate Microsoft or Google from yours truly.https:/ 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveMigration OptionsControl Hub based Migrations-Deploy Cisco Cloud Connected UC from the Control Hub to

9、CUCM 12.5/14Control Hub Communicates with CUCM-initiates the Upgrade Process per phone selectedConverts Phone to MPP Assigns to User Adds License for MPP Migration in one step!Cloud Connected UC ProcessBRKCOL-20659 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveCloud-base

10、d location discovery,routing and notification services Nomadic E911 service included for US based Webex Calling customersCanada coverage provided via Solution+Non-US/Canada locations to use PSTN for emergency callingSimplified service enrollment via Control HubEmergency call routing provide by Webex

11、 CallingDesigned to meet federal and state requirementsTrack mobile clients both on and off-premisesNomadic E9119-1-1Call IDDistributed enterpriseOnsite alertHorizonPSTNAccessNetworkBRKCOL-206510 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLive911 w/tokenNomadic E911:Off-p

12、remises clientPSAP2APHorizon100 Main St,IA,10101PSAP1Token=AddressInternetScenario:Scenario:User has set their location and places a call to emergency servicesEmergency call is dialed,WebexApp adds token to call setupRedSky uses the token to derive the user and addressThe address is delivered to the

13、 appropriate PSAPEmergency services can be dispatched to the users locationBRKCOL-206511 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveCorporate AddressCorporate Address:AP1:Bldg 1,Floor 1AP2:Bldg 1,Floor 2AP3:Bldg 1,Floor 3AP4:Bldg 1,Floor 4Nomadic E911:On-premises clie

14、ntPSAPAP1HorizonScenario:Scenario:User is working on campus using Wireless Access PointsAdmin defines wiremap*for on-premises locationsDevice sends BSSID or IPSubnet to RedSky and gets a device specific token in returnCalls places to 911 will carry device specific token for dispatch address.*wiremap

15、:consists of infrastructure being associated to a physical location.Infrastructure can be a switch,Access Point or IPSubnet.InternetAP2AP3AP4BRKCOL-206512Calling Basics Location and Simple PSTN 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveCisco Calling Plans19 countries

16、 with more coming soonCloud Connected PSTN65+countries Cisco-certified providersLocal gateway117+countries BYOChttps:/ PSTN optionsBRKCOL-206514 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveSteps to Success Location SetupBRKCOL-206515 2023 Cisco and/or its affiliates.Al

17、l rights reserved.Cisco Public#CiscoLiveAlways add your Main Number!BRKCOL-206516 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveUser Options and Best PracticesDirectory creation and integration options with SCIM?Creation via CSV import File?Good ole standard,one at a tim

18、e!Define as much as you can via a template or the CSV fileEdit in bulk if needs arise via CSV.Plan to win,if you delete,the data is gone,so plan accordingly17BRKCOL-2065User Creation Demo/Webex App 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveIntegrated devices for Webe

19、x CallingMeeting spacesAt your deskSingle platform advantageControl HubRuggedized WiFi PhonesCisco 840/860(coming soon)Single pane of glass management and analyticsIP conferencingVideo-first kitsImmersive boardroomTeam collaboration and co-creationCisco Board SeriesCisco Room Kit SeriesCisco Room Se

20、ries7832 Cisco Room Panorama SeriesHeadsetsIP phonesUSB cameraAll-in-one premium collaboration and co-creation300/500/700/900 Series Cisco Desk Camera Cisco Desk Series Hub/Mini/Desk/Desk Pro6800/7800/8800 SeriesConsistent user experiencesKey Expansion Modules8832 Cisco Room PhoneATAsCisco 191/192Au

21、dioCodes MP-124E/MP-1288MobileAnalogWebex AppIntelligent devices:Integrated devicesVG400*DECT phonesDBS-110DBS-21068236825*Dedicated Instance not supportedVideo-first integrated systemsBRKCOL-206519 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveDevice Management OptionsP

22、oly/Poly/Yealink Yealink ManagedManagedBasic FeaturesAdvanced FeaturesConfigure LinesBasic Overrides(TBD)Poly/Yealink ManagedPoly/Yealink ManagedBasic CustomizationBasic CustomizationCisco Cisco Managed Managed PhonesPhonesBasic FeaturesAdvanced FeaturesConfigure LinesConfigure Layouts/TemplatesDevi

23、ce SettingsServiceabilityCisco ManagedCisco ManagedFull Native Full Native CustomizationCustomizationMore Effort Required by Partner/CustomerMore Effort Required by Partner/CustomerBetter Support Capability by CiscoBetter Support Capability by CiscoPartner Partner ManagedManagedTekvizion(Certificati

24、on)DM VendorPartner ManagedPartner ManagedCustomize via DM VendorCustomize via DM VendorCustomer Customer ManagedManagedTekvizion(Validation)Customer ManagedCustomer ManagedGeneric SIP DevicesGeneric SIP DevicesFully ManagedFully ManagedUnUn-ManagedManagedAPI Bulk SupportAPI Bulk SupportNo Bulk No B

25、ulk optionsoptionsBRKCOL-206520 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveDevice ManagementCisco ManagedMPPFull CustomExistingPoly/YealinkNo CustomCustomer Managed DevicesGeneric SIPPartner ManagedPM Phone&PM GatewayTekvizionTekvizionCertificationCertificationDM Vend

26、orDM VendorBuildBuildCustom ConfigsCustom ConfigsProvision as Partner Managed DevicesProvision as Partner Managed Devices-Uses a single default DTAF that generates a device information file that can be used by DM Vendors to build working device configurationsCertify device using Certify device using

27、 TekvizionTekvizion (Handled by Device Vendor)-Expand the basic Tekvizioncertification for 3rd Party Devices to include all necessary Webex Calling Cloud testingCustomize via DM ProviderCustomize via DM Provider DM Provider requests information for devices via the standard DM process.Uses to build d

28、evice configuration files to be used by devices.Partner Managed-Fills a DM GapNEWNEWNormal DM Normal DM Process using Process using MTLS 1.2MTLS 1.2BRKCOL-206521Analytics/Troubleshooting DemoConclusions/Questions 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveFill out you

29、r session surveys!Attendees who fill out a minimum of four session surveys and the overall event survey will get Cisco Live-branded socks(while supplies last)!These points help you get on the leaderboard and increase your chances of winning daily and grand prizesAttendees will also earn 100 points i

30、n the Cisco Live Challenge for every survey completed.BRKCOL-206524 2023 Cisco and/or its affiliates.All rights reserved.Cisco PublicContinue your educationVisit the Cisco Showcase for related demosBook your one-on-oneMeet the Engineer meetingAttend the interactive education with DevNet,Capture the

31、Flag,and Walk-in LabsVisit the On-Demand Library for more sessions at www.CiscoL you#CiscoLive 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLive27Gamify your Cisco Live experience!Get points Get points for attending this session!for attending this session!Open the Cisco Events App.Click on Cisco Live Challenge in the side menu.Click on View Your Badges at the top.Click the+at the bottom of the screen and scan the QR code:How:123427 2023 Cisco and/or its affiliates.All rights reserved.Cisco PublicBRKCOL-2065#CiscoLive