在不成為ScrumMaster的情況下獲得ScrumMaster經驗的12個技巧.pdf

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1、Miami,Florida-March 9th&10thHow to get experience as ScrumMaster without being a ScrumMasterKatrina L.Coker(She/Her)TikTok/Instagram:thescrummotherLinkedIn:katrinalcoker-Mission:“To Teach,Inspire,and Move Towards Purpose,Power and Progress.”Agenda Who am I?My Agile Journey Getting experience as a Sc

2、rumMaster When you might NOT want to be a ScrumMaster Q&A*OUT OF SCOPE:-Agile/Scrum 101-Non-SM roles-The Scrum Guide and SM Certifications.though questions about these are welcome!*OBJECTIVE:To walk away with at least ONE thing you can change or work on TODAY to get experience as a ScrumMasterwithou

3、t being a ScrumMasterWho am I?Buford/Sugar Hill,GA approx.45-60min North of Atlanta near Mall of Georgia,Lake Lanier,and Buford Dam-with my two cats-Fiona(left)and Avery(right)CEO/COOCoachMentorTrainerContent CreatorSenior Scrum Master/Agile CoachI am forever a foodie.I love to eat and travel!AIC202

4、4-Sunset boat cruise-Miami,FLMy Agile JourneyMy Agile JourneyEngagement AnalystMarch 2016-February 2018CSM-April 2016CSPO March 2017Product Owner/ScrumMasterMay 2018-April 2019ScrumMaster IIApril 2019 February 2021Senior ScrumMasterMarch 2021-December 2022Senior ScrumMasterDecember 2022-October 2023

5、Senior ScrumMasterOctober 2023-CurrentContent CreatorMentor/CoachJanuary 2021CEO/COOJanuary 2022Disclaimer“The following information is my experience and not necessarily industry standard nor the opinions of the companies that I worked for.”Life as a ScrumMasterMy ScrumMaster PhilosophyOperationsSys

6、tem&VALUECompassionScrumMaster=SME,Coach,and Master Problem-Solver,“The Get S*Done,People-People”“So how do I get experience as a ScrumMaster without being a ScrumMaster?”TrainingFormal TrainingInformal TrainingTrainingFormal TrainingInformal Traininghttps:/scopestack.io/what-is-out-of-scope/Informa

7、l TrainingOperationsCompassionSTART WITH YOURSELF BE THE EXAMPLE!Informal TrainingOperationsScrumSetting Agenda/ExpectationsTaking NotesFacilitationVision/Roadmap Planning/Backlog ManagementMetrics and Reporting1.Build a Backlog/Kanban/ScrumStart your own Backlog Physical Board paper and post-it not

8、es,Dry Erase boards On the wall or portable!Virtual Trello,Android Reminders/To do,Notes,etcPractice Scrum 1-4 week iterations/sprints(Backlog Refinement,Sprint Planning,Daily Standup,Sprint Demo/Review,Sprint Retrospective)Example-Email is a good start to backlog management-open,done,organized,know

9、 where to find things,action items?KEY TAKEAWAY:Be the example Start organizing your own work before helping a team organize theirs.Backlogs are the backbone to Scrum!2.Setting Agenda,Boundaries&ExpectationsCreate an agenda/outline high-level topics and presenter Create itinerary hour by hour,minute

10、 by minuteKnow whats in scope vs whats NOT in scope-What youre going to talk about vs what you will not talk about KEY TAKEAWAYAlways walk into a meeting with AT LEAST the desired outcome of that meeting-what is the ask?Best to know what content will be presented and whos presenting itAgenda sets th

11、e tone!3.Taking Notes Meeting Minutes Be THE note taker Be the first to show up and the last to leave Repeat back what you heard Ask questions to clarify Make sure everyone is on the same page KEY TAKEAWAYANYONE CAN TAKE NOTES-not just the women!In order for a Scrum Master to identify and/or remove

12、blockers and impediments,we need to be“In the room where it happens.”We have to truly read between the lines,track patterns,follow up on promisesThe person with the notes(aka“The receipts)really does have the most control3.Taking NotesIn any meetingWatch for people that enter or exit Watch peoples f

13、acial expressions,emojis,or if someones hand is raisedMonitor who is on mute vs notBe the time keeperModerate the chat“Wrap-Up”conversation or keep a“Parking Lot”for future conversationExamplesHost a Focus GroupLead a Bible StudyLead a Breakout sessionFacilitate a Q&A or AMA(ask me anything)Join Int

14、ernational Association of Facilitators KEY TAKEAWAY:Facilitation is a life skill“Read the Room”is the name of this game5.Vision Board/Roadmap PlanningGet used to long-range planning/roadmap buildingMake list of areas of your lifeSet action items for each areasPrioritize KEY TAKEAWAY:We must know whe

15、re were going before we start mapping our route,and we must map the route before we start drivingThere is no wrong answer!6.Metrics/ReportingGet used to long-range planning/roadmap buildingMake list of areas of your lifeSet action items for each areasPrioritize KEY TAKEAWAY:We must know where were g

16、oing before we start mapping our route,and we must map the route before we start drivingThere is no wrong answer!Informal TrainingCompassionCoaching/Mentoring Teamwork/Accountability Conflict Management Giving and Receiving Feedback Diversity,Equity,and Inclusion(DEI)Talking to Stakeholders7.Coachin

17、g/MentoringEvery Coach or Mentor must have a Coach or MentorFind an organizational to volunteer withHave 1:1s with teammates and colleagues-Ask:“What can I do to help you be more successful?”“What are some of your pain points or challenges?”“What keeps you awake at night?”KEY TAKEAWAYS:Scrum Masters

18、 are coaches of the Scrum process but also coaches and cheerleaders of individualsWe are leaders helping to make the team,workplace,and world a better place8.Leadership,Teamwork,Trust&Accountability Put yourself in a situation where others look to you for direction and guidance Seek out an individua

19、l or Group as your 1:1 Accountability Partner(s)ExamplesOffer to be the point person/point of contactTake initiative to be a Team Sports Coach,Event Coordinator,Ministry Leader,City Council MemberJoin a leadership development program KEY TAKEAWAYS:ScrumMaster role is not Entry-Level its a Leadership

20、 roleWe can make or break individuals,teams,and organizations People must trust us -to take care of them,to care of things,to not hurt them,to follow throughHow can you hold others accountable if you are not willing to be held accountable?Get comfortable with someone telling you to Step UP9.Conflict

21、 ManagementConsider what does“conflict mean to you?How does it make you feel?Conflict is not just about people and not necessarily means someone is doing something“wrong”-can include processes and technology-Ask anyone and everyone“Do you have the resources you need to be successful?“Do you have the

22、 support you need?”“What is a pain point youre having that I can help resolve?”“What is a process that you have to go through that makes you go ugh!every time you do it?”ExamplesIntentionally talk to someone you know shares a different opinion than youWatch news outlets or listen to radio stations t

23、hat may not side with your political viewsJoin City Council,School Board,PTA or some other problem-solving body of peopleTake the Thomas Killman-Conflict Mode INstrument(TKI)Consider Bystander TrainingMediation TrainingKEY TAKEAWAYS:ScrumMasters are Master Conflict Managers,often the mediator in the

24、 room-non-biased,impartial,to make sure everyone winsConflict is inevitable You gotta do the inner work before coaching others to do the inner work-seek out a mental health provider to dive deeper if needed10.Retrospectives&Feedback Personal How is my life going?SWOT AnalysisVision BoardsNew Years R

25、esolutions Professional Interviews What about my skills are you most excited about?What would you like to see me improve?Current Career What is going well?What are areas of improvement?Action Items/Next steps?Team Any day,any team or family How do you think that meeting went?What do you love?What ar

26、e current challenges on the team?KEY TAKEAWAYS:This is the ScrumMasters“sweet spot”Get comfortable with giving and receiving feedbackCheck-Ins and MUST be a safe space as an individual or teamContinuous Feedback,Continuous ImprovementNOTE:I have done retrospectives on our team retrospectives and all

27、 team ceremonies11.Diversity,Equity,Inclusion(DEI)Consider what DEI means to youPut yourself around people who dont look,talk,or act like youAdvocate for them!ExamplesConsider if buildings and recreational activities are accessible to those in a wheelchairAdd image descriptions on social mediaUse ca

28、ptions AND edit them so they have proper grammar,punctuation and spellingJoin meetups,ERGs and online forums for people that are NOT like you,where you are NOT the target audienceEducate yourself on World ViewsKEY TAKEAWAYScrumMasters are bridge builders,make sure everyone is at the table who needs

29、to be,everyones voice is heard AND everyones voice is treated equally no matter title,tenure,ethnicity,gender,sexual orientation,etc.12.Talking to StakeholdersGet comfortable talking to people at all levels of an organizationIf talking to persons from levels“above your pay grade”makes you uncomforta

30、ble,seek out a mentor at that level Favorite question:“What keeps you up at night?”Have you elevator speech ready AND create opportunities to use itStakeholders/Users/Buyers are people,tooHave empathy for them as much as you want them to have empathy for you Say hello!Join Toastmasters International

31、 ExamplesMeet strangers-restaurants and elevators;)Give a company wide presentationHost any event or a happy hourVolunteer to work the check-in or registration deskKEY TAKEAWAY:Job titles do matter,and Scrum Masters need to be comfortable with all of themThink about how YOU feel when youre Amazon pa

32、ckage is lateRECAP:Informal Ways to get experience as a ScrumMasterOperationsCompassionCoaching/MentoringTeamwork/AccountabilityConflict ManagementGiving and Receiving FeedbackDiversity,Equity,and Inclusion(DEI)Talking to StakeholdersScrumSetting Agenda/ExpectationsTaking NotesFacilitationVision/Roa

33、dmap Planning/Backlog Management Metrics and ReportingWhen you DO NOTwant to be a ScrumMasterRECAP:Informal Ways to get experience as a ScrumMasterOperationsCompassionCoaching/MentoringTeamwork/AccountabilityConflict ManagementGiving and Receiving FeedbackDiversity,Equity,and Inclusion(DEI)Talking t

34、o StakeholdersScrumSetting Agenda/ExpectationsTaking NotesFacilitationVision/Roadmap Planning/Backlog Management Metrics and Reporting“You might be a better fit in other roles if”If youPrefer being an individual contributor,HATE meetings or working with people in generalOnly want to develop and buil

35、d good productsOr just lukewarm about lifeyou will HATE being a ScrumMaster or not be a good one Resources(For more resources for ScrumMasters,please visit )Resources MentionedToastmasters Internationalhttps:/www.toastmasters.org/Thomas-Killman Conflict Mode Instrument(TKI)https:/ Association of Fac

36、ilitatorshttps:/www.iaf-world.org/International Association of Accessibility Professionalshttps:/www.accessibilityassociation.org/s/Reusable Backlog/Planning ToolsWhite Board Set-https:/a.co/d/icpb02TPortable White board Set-https:/a.co/d/cRFoXlc Magnetic Dry Erase Board(*more sizes)-https:/a.co/d/4

37、iLoLmTMagnetic Dry Erase Post-Its(*more Sizes)-https:/a.co/d/4j3bwIo Magnetic Dry Erase Calendar-https:/a.co/d/1WSiN2qMagnetic Dry Erase Weekly Meal Planner-https:/a.co/d/2bYsNws Magnetic Dry Erase Hour-By-Hour Planner-https:/a.co/d/8s3KFlT Electronic Backlog/Planning ToolsTrello-https:/ Planner-htt

38、ps:/ Asana-https:/ Resources40 ideas to spice up your retrospectiveshttps:/ Retrospective Toolshttps:/ Retrospective Tools for Distributed Scrum Teamshttps:/ 12 Agile Retrospective Tools to Use in 2023https:/ Tools for Jirahttps:/ How to Connect with Me!Katrina L.Coker(She/Her)TikTok/Instagram:thescrummotherLinkedIn:katrinalcoker-