2023年領導力遠景：中國首席信息官（CIO）的數字技術領導力.pdf

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1、 2023 Gartner,Inc.and/or its affiliates.All rights reserved.Gartner is a registered trademark of Gartner,Inc.and its affiliates.This publication may not be reproduced or distributed in any form without Gartners prior written permission.It consists of the opinions of Gartners research organization,wh

2、ich should not be construed as statements of fact.While the information contained in this publication has been obtained from sources believed to be reliable,Gartner disclaims all warranties as to the accuracy,completeness or adequacy of such information.Although Gartner research may address legal an

3、d financial issues,Gartner does not provide legal or investment advice and its research should not be construed or used as such.Your access and use of this publication are governed by Gartners Usage Policy.Gartner prides itself on its reputation for independence and objectivity.Its research is produ

4、ced independently by its research organization without input or influence from any third party.For further information,see Guiding Principles on Independence and Objectivity.Andrew White杰出研究副總裁20232023年領導力前瞻：中國CIOCIO的數字技術領導力1 2023 Gartner,Inc.and/or its affiliates.All rights reserved.Gartner is a re

5、gistered trademark of Gartner,Inc.and its affiliates.RESTRICTED20232023年中國CIOCIO的首要任務參見G00786195：中國CIO須調整技術議程，適應新的業務重點數字化轉型高效使用數據成本優化與成本效益客戶/用戶體驗技術現代化增長風險管理（包括供應風險、安全等）產品創新和/或新產品供應開發全新的數字化產品和服務韌性與穩定性卓越運營全球(n=2043)中國(n=56)n因部門而異，受訪者為回答以下問題的CIO和技術高管。問題：2022年和2023年，貴公司的優先任務是什么？來源：2023年Gartner CIO和技術高管調

6、研注：答案經逐字編碼，允許多選。上圖所列任務出現在至少4%的受訪者回答中。786195_C2 2023 Gartner,Inc.and/or its affiliates.All rights reserved.Gartner is a registered trademark of Gartner,Inc.and its affiliates.RESTRICTED主要議題1.中國的CIO及其團隊面臨的最大挑戰和機遇是什么？2.CIO及其團隊跟隨的主要趨勢是什么？3.CIO及其團隊應該采取哪些措施和最佳實踐來應對這些挑戰？3 2023 Gartner,Inc.and/or its affili

7、ates.All rights reserved.Gartner is a registered trademark of Gartner,Inc.and its affiliates.RESTRICTED主要議題1.中國的CIO及其團隊面臨的最大挑戰和機遇是什么？2.CIO及其團隊跟隨的主要趨勢是什么？3.CIO及其團隊應該采取哪些措施和最佳實踐來應對這些挑戰？4 2023 Gartner,Inc.and/or its affiliates.All rights reserved.Gartner is a registered trademark of Gartner,Inc.and its

8、 affiliates.RESTRICTED挑戰和機遇并存圍繞中國數字技術領導力的多個關鍵舉措來源：Gartner指引并配合業務領導者工作制定實現業務影響力的策略為取得成功進行組織安排基礎設施和運營應用和軟件工程數據分析和人工智能網絡安全CIO領導力5 2023 Gartner,Inc.and/or its affiliates.All rights reserved.Gartner is a registered trademark of Gartner,Inc.and its affiliates.RESTRICTED指引并配合業務領導者工作CIO是將數字/IT與業務影響力和價值掛鉤的關鍵

9、CIO工作重點定義、構建和加強企業文化制定或公布數字/IT戰略建立并領導團隊執行戰略根據優先級獲取或分配資源實現技術驅動型業務能力的現代化，同時提升價值向業務領導者闡述價值和影響力D&AI&O應用和SWEL網絡安全CIOCOOCFOCHROCMOCIO您領導的團隊您合作的同事8 2023 Gartner,Inc.and/or its affiliates.All rights reserved.Gartner is a registered trademark of Gartner,Inc.and its affiliates.RESTRICTED主要議題1.中國的CIO及其團隊面臨的最大挑戰

10、和機遇是什么？2.CIO及其團隊跟隨的主要趨勢是什么？3.CIO及其團隊應該采取哪些措施和最佳實踐來應對這些挑戰？9 2023 Gartner,Inc.and/or its affiliates.All rights reserved.Gartner is a registered trademark of Gartner,Inc.and its affiliates.RESTRICTED技術推動創新掌握數字業務并構建能力培養領導力技能，組建團隊優化成本,實現價值業務成果中國CIO領導力10 2023 Gartner,Inc.and/or its affiliates.All rights r

11、eserved.Gartner is a registered trademark of Gartner,Inc.and its affiliates.RESTRICTED應用和軟件工程的趨勢與焦點利用創新與新型業務能力的競爭優勢，推動軟件工程實現應用平臺現代化，迅速實現業務成果培養業務流程技能并組建團隊開發新軟件推動生產力的量化提升采購/打造/訂閱通過技術展開試驗與創新數字化組裝式業務平臺維護與現代化為業務流程和工作實現創新和高效業務成果11 2023 Gartner,Inc.and/or its affiliates.All rights reserved.Gartner is a reg

12、istered trademark of Gartner,Inc.and its affiliates.RESTRICTED數據分析和人工智能的趨勢與焦點支持和加強有效決策工作流程，實現大規模作業自動化在企業做出業務決策時，管理并交付可信的數據與洞察管理新興數字能力，提升員工技能水平設計和部署可滿足企業需求的數據管理策略和路線圖優先考慮結果驅動型和AI賦能的流程及用例實現數字化轉型，提升IT的商業價值在符合倫理和合規的前提下，通過技術展開試驗與創新重設決策流程，將其作為競爭優勢業務成果實現數字化轉型，提升IT的商業價值13 2023 Gartner,Inc.and/or its affilia

13、tes.All rights reserved.Gartner is a registered trademark of Gartner,Inc.and its affiliates.RESTRICTED基礎設施和運營的趨勢與焦點利用公共、私有和來自第三方的技能和資源云轉型并培養平臺工程技能滿足業務需求的同時減輕風險實現基礎設施現代化，減少技術負債通過自動化提高韌性和效率快速提供大規模彈性化基礎設施業務成果實現基礎設施現代化,減少技術負債快速提供大規模彈性化的實時計算和存儲能力14 2023 Gartner,Inc.and/or its affiliates.All rights reserv

14、ed.Gartner is a registered trademark of Gartner,Inc.and its affiliates.RESTRICTED主要議題1.中國的CIO及其團隊面臨的最大挑戰和機遇是什么？2.CIO及其團隊跟隨的主要趨勢是什么？3.CIO及其團隊應該采取哪些措施和最佳實踐來應對這些挑戰？15 2023 Gartner,Inc.and/or its affiliates.All rights reserved.Gartner is a registered trademark of Gartner,Inc.and its affiliates.RESTRICTE

15、D中國CIOCIO領導力 理解高層給出的信號。關注關鍵業務成果。調整技術議程，適應業務重點。持續監測和演進。請參閱 中國CIO須調整技術議程，適應新的業務重點收益CEO、CFO、高管和董事會的信號 最常提及的話題 緊迫性指標、評論 風險承受能力提高 財務績效目標理想合作伙伴 數字優先的思維模式 渴望業務增長，不滿足于現狀 重結果，不墨守成規 追求優秀，不滿足于良好 以市場為重點，而不是削減成本 愿意投入時間/精力，而不是推脫說“這不是我的工作”市場影響 ROI估計 價值實現時間 競爭差異化16 2023 Gartner,Inc.and/or its affiliates.All rights

16、reserved.Gartner is a registered trademark of Gartner,Inc.and its affiliates.RESTRICTED組裝式數字化業務平臺應用和軟件工程引導應用和軟件工程部門關注基于價值的指標，帶領團隊與業務和財務部門的利益相關者合作。積極推動應用現代化，打造一個現代化、組裝式的數字業務平臺，而不是依賴傳統的增量式技術執行力，只作為后臺提供往常的支持。利用賦能技術和方法論，吸引、培養和留住軟件工程人才，推動增長。業務應用策略業務流程和決策支持效率、自動化有效性、創新業務/價值驅動因素：響應性、組裝式軟件工程策略18 2023 Gartne

17、r,Inc.and/or its affiliates.All rights reserved.Gartner is a registered trademark of Gartner,Inc.and its affiliates.RESTRICTED網絡安全與CIO和企業內部人員合作，實施適當的安全控制措施并持續監控，以保護技術和數據資產利用故事線和業務相關指標，向高管和董事會闡述網絡風險及其價值高效傳達網絡安全的價值，獲取合理預算培養關鍵技能和成功措施，提高安全領導力的有效性20 2023 Gartner,Inc.and/or its affiliates.All rights reser

18、ved.Gartner is a registered trademark of Gartner,Inc.and its affiliates.RESTRICTED行動建議將數字和IT投資與業務成果掛鉤。引導、推動或促進企業發聲?；诳鐚W科團隊結構進行組織安排。數字化投資重點放在增長、創新、成本削減和彈性業務目標上。采用創新技術進行前沿實驗。21 2023 Gartner,Inc.and/or its affiliates.All rights reserved.Gartner is a registered trademark of Gartner,Inc.and its affiliate

19、s.RESTRICTEDGartnerGartner相關報告推薦CIOs in China Must Realign the Tech Agenda to New Business Priorities 中國CIO須調整技術議程，適應新的業務重點 Owen Chen(G00791586)Digital Technology Leadership for CIOs in China Primer for 2023 2023年中國CIO數字技術領導力研究介紹 Owen Chen and others(G00787172)Tool:101 Rapid IT Spend Reduction Ideas

20、 for China 工具：中國快速削減IT支出的101條思路 Owen Chen and others(G00790991)Security and Risk Management Leaders Guide to Data Security in China Anson Chen and Jie Zhang(G00775485)22 2023 Gartner,Inc.and/or its affiliates.All rights reserved.Gartner is a registered trademark of Gartner,Inc.and its affiliates.RES

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22、ty in China Fang Gao(G00761931)GartnerGartner相關報告推薦23 2023 Gartner,Inc.and/or its affiliates.All rights reserved.Gartner is a registered trademark of Gartner,Inc.and its affiliates.RESTRICTEDMarket Guide for Cloud Infrastructure and Platform Services,China Carolin Zhou and others(G00769163)2023 Strategic Roadmap for Becoming a World-Class Software Engineering Organization Dave Micko,Deacon D.K Wan,and others(G00784797)How to Prepare for a Successful Application Modernization in China 為成功實施應用現代化，中國企業機構應做好哪些準備-Wei Jin,Matthew Hotle,Daniel Sun(G00779931)GartnerGartner相關報告推薦